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Join Malcolm Brown, EDUCAUSE Learning Initiative director, and Veronica Diaz, ELI associate director, as they moderate this webinar with Yvonne Simon, chief learning architect at College for America at Southern New Hampshire University.The competency-based model of Southern New Hampshire University's College for America (CfA) requires a more personalized way to track students' progress than that offered by the present designs of learning management systems. This system must also be low cost and support quality (as defined by relevance to student and employer). Tracking postsecondary students' progress to degree in a program in which every learner is working on a different project at a different pace-without the boundaries of courses or terms-is a complicated yet worthwhile undertaking. Find out how this approach insists on a learner-centric model and a development process of continuous improvement. The presentation will highlight key design features that are replicable (and recommended) in all learning environments and share the challenges and successes of supporting them consistently at scale. http://www.educause.edu/events/eli-webinar-community-discussion-session-online-and-blended-learning/2014/community-discussion-session-online-and-blen
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Uncommon Thinking for the Common Good™ educause.edu
ED EDUCAUSE Learning Initiative Webinar - Participant Chat: Links and Abbreviated Transcript Community Discussion Session: Online and Blended Learning September 8, 2014: 1:00 p.m. ET (UTC-4; 12:00 p.m. CT, 11:00 a.m. MT, 10:00 a.m. PT)
Session Link:
https://acms.ucsd.edu/online-ed/learning-glass.html
Abbreviated Chat Transcript:
Bonita Bray (UBC): (9/8/2014 13:09) most challenging is finding time
Jennifer Duis: (13:09) Lack of support, someone who has time to observe, give feedback
Bonita Bray (UBC): (13:09) for faculty to find the time
Mary W: (13:09) Time is always an issue
Mary-Alice Muraski: (13:09) We have an issue with instructors attending workshops
donna z 2: (13:09) another vote for the finding time challenge
J R Boyd: (13:09) getting faculty to commit the time
Nikki Reynolds, Hamilton College: (13:09) Understanding what can be effectively moved out of the
classroom;
Scott: (13:10) Agree with Bonita. Also professors come to us with varying degrees of expertise online --
from totally new to experienced. And they have different goals.
Dale Johnson: (13:10) I think the biggest challenge is helping them envision what the final result will be
like.
Lisa Star: (13:10) More online training, less face to face workshops
Kristy Conger - Univ TN Health Science Center: (13:10) I agree with Bonita's comment....our faculty are
struggling to find time to participate in professional development opportunities that are provided
Tawnya Means: (13:10) At some universities, faculty development is not as high a priority as other
activities that are rewarded such as research and publication
Uncommon Thinking for the Common Good™ educause.edu
J R Boyd: (13:10) food of course
Lisa Star: (13:10) Fewer staff members to deliver faculty development
Nikki Reynolds, Hamilton College: (13:10) Particularly getting faculty to understand the concept of
"chunking" or "sound & example bites"
Bonita Bray (UBC): (13:10) @Dale - we try to put faculty into our online course as a student so they can
get an idea of how they could set up and faciitate their course
Jennifer Duis: (13:11) lack of support in learning the technology, dealing with technical difficulties,
students unprepared to do anything except 'click' on something (i.e. don't know how to open a file with
specific software)
Scott: (13:11) Faculty are generally not rewarded, in terms of credit for tenure, for attending prof.
development workshops, building online courses, or becoming great online teachers
Jennifer Duis: (13:11) right, Scott, lack of reward for putting in the huge amount of time it takes to deal
with online portion of class, lack of recognition for how much time online class takes
eileen stuyniski: (13:11) Lack of faculty participation in voluntary faculty development (due to time
contraints and competing priorities)
Mara Hancock: (13:12) Development of flipped classes requires more focus on in-class activities.
Iryna: (13:12) faculty training is not required for the faculty who want to teach online
Jennifer Duis: (13:12) Concerns about negative impact on minorities and lower socioeconimic status
students
Dale Johnson: (13:13) I have had to resort to direct payments many times to buy out their time or
support summer work.
Mara Hancock: (13:14) We have a pedagogy working group, chaired by faculty. The focus of our
blended/flipped work has been primarily about improving engagement. It has absolutely improved the
pedagogy in some of our seminar courses.
Veronica Diaz: (13:14) Mara, why don't you call in and tell us more about your project
Veronica Diaz: (13:14) Dale, why don't you call in too and tell us about how you support faculty
Sara Nystuen: (13:14) We are exploring badge/certifications for faculty development which has created
a positive buzz.
Kelvin Thompson (UCF): (13:15) Sara, we'd love to hear more about what you're doing with
badges/certifications!
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Bonita Bray (UBC): (13:15) @Sara - would love to hear more about that - just about to try it here
Dylan Barth (UW-Milwaukee): (13:16) I'd like to hear more from Sara about badges as well!
Brooke Carlson- Chaminade: (13:17) At Chaminade, our IT is making the badge/certifications available to
faculty...I have yet to get started with them...
Mara Hancock: (13:17) Sorry, not on phone.
Dale Johnson: (13:17) Sustainability is the challenge for the long term for us as well.We have been using
grant money as incentives, butthe strucutral changes require leadership from the department chairs,
dean and provost.
Kristy Conger - Univ TN Health Science Center: (13:17) We are currently experimenting with embedding
an instructional designer into one of our programs/colleges which offers online degrees. So far the
response has been very positive.
J R Boyd: (13:18) we do a certificate of faculty enhancement, but frankly we can only allude to the
impact of the P&T process, and most often they are obtained by the "choir"
J R Boyd: (13:18) >on< the P&T process, sorry!
Allan - Boise State University: (13:19) Our attempts to get faculty to commit time is to sign an agreement
ahead of time with the department chair and the faculty member and paying them a stipend that either
the faculty memebr gets or the department uses to hire areplacement to lighten the instructor's load for
that term.
Washington State University: (13:20) Our university does not require faculty to participate. What
incentives work in an environment like this?
Cub Kahn/Oregon State: (13:20) Food!
Brooke Carlson- Chaminade: (13:20) Our online courses sometimes get dropped at teh last minute, so
the commitment from faculty can be tricky.How much effort do you put into a syllabus if it is going to be
cut at the last minute?
Pam Farmer: (13:21) Teaching is a component of the P&T process.What measures can be included in
that process to represent the contributions the faculty are making related to teaching excellence?
Mary W: (13:22) @ Brooke Carson- Chaminade....we encounter this as well.No real solution, yet.
Brooke Carlson- Chaminade: (13:24) My hope, Mary W, is perhaps the badge offerings can get faculty
excited and learning more about how to teach online and blended classes.
Bonita Bray (UBC): (13:24) At UBC we're seeing interest in the student as producer idea
Uncommon Thinking for the Common Good™ educause.edu
Mary W: (13:25) We are suggesting activities for students as producers as well
Dale Johnson: (13:25) We are experimenting with HapYak embedded in our lesson videos to monitor
student viewing habits and do formative assessments.
Lisa McGrady: (13:26) One challenge we face is in content-heavy courses like nursing. It's hard to get
beyond content presentation + content presentation + content presentation + discussion forum
repeating the content presentation.
Katie: (13:26) At Harvard School of Public Health we are starting to use eportfolios for students to
synthesize their learning, especially for practicum courses
Jennifer Duis: (13:26) Data on how what exactly is going so far?
Katie: (13:26) We are using both Canvas and Digication
Mara Hancock: (13:26) We had one faculty compare results on same class, different semesters. One
flipped, the other not.
Brenda: (13:26) What is HapYak?
Washington State University: (13:26) For our extraccurricular activities (our Global Connections events)
that are meant to engage students in our virtual campus it is incredibly difficult to find a time that will
work for critical mass of students to participate in a synchronous activity.
Mara Hancock: (13:27) Mid-term exams showed an improvement.
Bonita Bray (UBC): (13:27) UBC heavily into the flipped classroom - no extensive data yet but anecdotal
evidence is positive
Mara Hancock: (13:27) Student feedback was extremely positive.
Mary W: (13:27) We are looking into intigrating WordPress to 'hold' ePortfolios...so, students can take
them with them...after graduation.No data just yet.
Deyu: (13:27) we encourage faculty to take baby steps
Jessica Egan: (13:28) At UMass Amherst, we are implementing change in smaller steps. We've flipped
just the listening and speaking activities in language learning classes.
Brown University: (13:28) @ Katie -- have the results been good in Canvas' eportfolio tool and digication.
How do you measure if students continue using these tools? Is that possible?
Clark Shah-Nelson: (13:29) Flipping -> Blending -> Fully online continuum :)
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Mara Hancock: (13:29) This was an experiment, but is increasingly an interest in our faculty who teach
seminar (not studio) based courses. It combined some more formal video lectures up front with some
more spontaneous and adhoc videos from the faculty as well as open content.
Katie: (13:30) @Brown - still early in our use, though so far we find Digication more flexible. Instructure
says they are adding features to Canvas portfolios
Jennifer Duis: (13:30) main results so far have that we don't appear to be doing harm, DFW rate
maintained, possibly more A grades, but we haven't dug into impacts on minority & lower
socioeconomic status students
Mara Hancock: (13:30) However, the most intensive work was in redesigning the class time and that
happened throughout the semester and required intensive engagement from the instructor
Don Olliff - UC San Diego: (13:31) At UC San Diego we are creating videos with the Learning Glassto keep
the students interest.https://acms.ucsd.edu/online-ed/learning-glass.html
Brown University: (13:31) @Mary W - do you require students to build a Wordpress as part of each
course? I love the idea of Wordpress as the holder for a student portfolio.
Jennifer Duis: (13:31) we blended our large intro general chemistry and initial data indicates very few of
the students are interacting with the pre-lecture/online material
Mary W: (13:32) @ Brown University we will be allowing students choice. They can use Canvas,
WordPress and or something else
Brenda: (13:33) We are doing eportfolios also and allow students to use any platform but offer extensive
support for WordPress
Mary W: (13:33) I think WordPress is the best....
Brown University: (13:33) @ Mary W. Nice! Do students use Wordpress on your server, or do you have
them set up a blog at wordpress.com
Mary W: (13:34) @ Brown U students do need a hosting...either via BlueHost [small fee] or WordPress
[free]
Joe Brightman: (13:34) I've used Wordpress before, since that stays with the students, if you have them
host through WP.
Brenda: (13:34) We have Campus Press (Edublogs) for Wordpress sitewide.Students can export to a
general Wordpress site on graduation.
Brenda: (13:35) We are using eportfolios primarily for "Career portfolios" now, although they have been
used for classes and program assessment in the past.
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Jennifer Duis: (13:35) We have ~40% first generation in college and they do not seem prepared
technology wise or time management wise to handle the considerable amount of work required outside
of class
Jennifer Duis: (13:35) for blended classes
Hiroyo Saito: (13:36) I would like know where is the best place to look when we are getting started with
accessibility and usability in blended courses
Debra@MDC: (13:36) @Jennifer - we run into a similar issue regarding the techno divide
Washington State University: (13:36) Building off Jennifer - does anyone have an intro to tech class for
incoming students?
Brown University: (13:37) The biggest challenge to being innovative is getting the course fully built long
before it runs, and then experimenting and doing cool stuff. Ittakes time and trial and error to be
innovative.
Tawnya Means: (13:37) UF has an online orientation that sets students up with all that they need to
know, including tech
Jennifer Duis: (13:37) @Hiroyo, that's a whole other nasty pit, keeping up with the accessibility, we
certainly weren't prepared, nor was our Disability Services department
Debra@MDC: (13:37) We have a Virtual College orientation. Right now it isn't required and we are
revamping it to address these areas as well as general informaiton
Brooke Carlson- Chaminade: (13:37) @Jennifer:My experience is similar, and results are poor...shallow
research, very little writing...
Bonita Bray (UBC): (13:38) @Hiroyo - I, too would be interested in seeing what others have used - it's a
difficult thing to get faculty interested in
Dale Johnson: (13:38) The student "learning curve" to get used these changes can be very steep. We
have resorted to an intro video of about 4 minutes to help them understand the flipped model and get
familiar with the online materials.
Veronica Diaz: (13:39) @Dale, what's your uptake on the intro video?
Tsvet: (13:39) @Bonita and Hiroyo the best way to interest faculty is to have students with disabilities
attend their courses.That usually exposes all the problems and encourages faculty to seek help.
Bonita Bray (UBC): (13:40) @Tsvet - good idea since the usual respose from faculty is that "no one with
disabilitiesis in my class"
Uncommon Thinking for the Common Good™ educause.edu
Leo: (13:40) From the very beginning it is important that students realize they need to take charge of
their own learning becoming instructors in their own right.
Mary-Alice Muraski: (13:40) We have several facutly doing intro videos covering their syllabus -
Dale Johnson: (13:40) We get about 90% viewership because we make it the first things they see.The
proof it works is the feedback we get from faculty that it eliminated 98% of the first week frustration
they used to have explaining the course to students.
Jennifer Duis: (13:40) I know our Disability Resources got $$ to add new transcription software but sadly
don't know what that is
Bonita Bray (UBC): (13:40) in Canada no legal mandate to make things accessible so more of an uphill
battle
Mary W: (13:41) I am interested in personal learning.
Leo: (13:42) Developing specific concept inventories that can be used as diagnostics by the students to
show them what they have learned.
Jennifer Duis: (13:42) Feedback I've heard from students thrown into our new intro-math course that
has personal learning, is that they HATE it
Jennifer Duis: (13:42) yup
Brown University: (13:42) we are engaging faculty with program competencies on a regular basis, trying
to encourage them to make it fun.
Jennifer Duis: (13:42) They have to sign into a lab multiple hours a week
Jennifer Duis: (13:43) the less they know the more and more work they must do
Lee Tansock: (13:43) @ Jennifer, if your students are not used to self-paced learning, they will not like it.
We have found that it depends on the student. If they are motivated, they will like it.
Brooke Carlson- Chaminade: (13:43) My online experience produced lots of small student input, no
"new" artifacts, even though the end result of that class is a research paper.
J R Boyd: (13:43) how ironic!
Jennifer Duis: (13:43) it's just them in front of a computer in a lab
Jennifer Duis: (13:43) theyd didn't come to our institution to take 'online' class
Washington State University: (13:44) Has anyone had success convincing faculty to be more explicit
about their outcomes in their online classes?
Uncommon Thinking for the Common Good™ educause.edu
Debra@MDC: (13:44) Competency Based learning may take more encouragement and communication -
has anyone seen this to be the case?
J R Boyd: (13:44) It is funny tho how much time traditional students will spend staring at screens large
and small for other things...
Jennifer Duis: (13:45) true, J R
Dale Johnson: (13:45) Jennifer - our first personalized math course was run with just the computer and
student and it was a failure.We had to go to a flipped model to get them back in the classroom and then
performance rebounded.
Kieran Mathieson: (13:45) Rubric-level formative feedback systems create assessment data as a matter
of course.
Andrew Bonamici, Univ of Oregon: (13:45) re accessibility... the EDUCAUSE IT Accessibilty Constituent
Group is a great resource.
Brooke Carlson- Chaminade: (13:45) One online suggestion from faculty who hasbeen teaching online
for a while is to offer material for a week at a time.Our online students are working/taking
classes/parenting/etc...
Jennifer Duis: (13:45) we use clickers in class for active learning (also use them to 'force' students to do
pre-lecture but doesn't seem to be working)
Jennifer Duis: (13:46) but those of us who've used clickers a long time don't have resources to really help
newbs use them properly...
Tsvet: (13:46) @Jennifer attach a grade penalty for not doing the pre-course reading and students will
improve on that front
Hiroyo Saito: (13:47) @Andrew thank you for the info
J R Boyd: (13:47) Tsvet points at the need sometimes to train students to have good study habits!
Jennifer Duis: (13:47) @ Tsvet, there is a grade penalty, 10%!
Tsvet: (13:47) @Jennifer we also found that not all clicker questions are created equal.the questions
have to be real world and designed to generate discussion.
Jennifer Duis: (13:48) developing good questions is not trivial, for certain
Leo: (13:48) Students need to be presented with authentic learning scenarios that they can relate to.
Mary W: (13:48) @ Leo well put....
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Kate Ellis: (13:49) Is this even possible without engaging in SoTL (Scholarship of Teaching and Learning)?
I hope so.
Tsvet: (13:49) Unless faculty are chased from the classroom by the students, the outcomes of the
surveys and courses seem to make little difference.
Mary-Alice Muraski: (13:50) @Kate - why would you not want to engage SoTL?
Andrew Bonamici, Univ of Oregon: (13:50) from Lindsey Freer at Univ of Oregon: to get suystained
faculty buyin, efforts need to be institution-wide and also instituion-specific. requires institutional effort
and commitment, not just individual and departmental.
Leo: (13:52) The classroom is a tool. A classroom design severly impacts how an instructor conducts
f2f/flipped type activities. The classroom infrastructure must be conductive to the method of teaching
attempted therwise it will act as a deterrent.
Brooke Carlson- Chaminade: (13:52) Absolutely, Leo.
Debra@MDC: (13:53) well said @Leo +100!
Andrew Bonamici, Univ of Oregon: (13:55) @Leo Hear, hear.
J R Boyd: (13:56) I completely agree Leo but this is the hand we've been dealt today, so we hav eto help
faculty make transitional moves within that crappy environment.
J R Boyd: (13:57) My point being that if we wait for the campus that is all active learning classrooms we'll
be retired or worse.
Bonita Bray (UBC): (13:57) @JRBoyd - LOL - right on - we have to work with what we've got now
Debra@MDC: (13:57) @JR having someone in Academic Space or Facilities (which ever group updates
and maintains classrooms) is critical to transitioning and helping to improve old classrooms for new
learning models