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Behavioral Health Community Crisis Services www.SBCounty.gov Community Crisis Services Community Crisis Response Teams CCRT Crisis Walk In Centers CWIC Triage Engagement and Support Teams TEST Andrew Gruchy Nancy Olsen Deputy Director Program Manager 909-388-0805 909 421-9208

Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

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Page 1: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

Behavioral HealthCommunity Crisis Services

www.SBCounty.gov

Community Crisis Services

Community Crisis Response Teams –CCRT

Crisis Walk In Centers – CWIC

Triage Engagement and Support Teams – TEST

Andrew Gruchy Nancy Olsen

Deputy Director Program Manager

909-388-0805 909 421-9208

Page 2: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

www.SBCounty.gov

Page 2

Behavioral Health

• Department of Behavioral Health community-based program

• Mobile crisis response for psychiatric emergencies

• Started as a Children’s Response Team in 2004

• Funded by Prop 63 – Mental Health Services Act

Community Crisis Response Teams - CCRT

Page 3: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

www.SBCounty.gov

Page 3

Behavioral Health

East Valley - RIALTO

West Valley - ONTARIO

High Desert - HESPERIA

One CCRT Staff in Morongo Basin Area

CCRT Locations:

Page 4: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

www.SBCounty.gov

Page 4

Behavioral Health

365 Days a Year

7 days a week

24 hours a day

CCRT is available…

Page 5: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

www.SBCounty.gov

Page 5

Behavioral Health

To provide:

• Mobile Crisis Response in Three Regions

• Crisis Intervention in the Least Restrictive Environment

• Assist Law Enforcement with Assessment and Transportation

• Provide Education, Referral and Resources

• Crisis Intervention Training for Law Enforcement

• Trauma Response in the Community

Mission of CCRT

Page 6: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

www.SBCounty.gov

Page 6

Behavioral Health

• Crisis Evaluation

• Linkage & Consultation

• Referrals & Resources

• Mental Health Education

• Transportation to Hospital

CCRT Services

Page 7: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

www.SBCounty.gov

Page 7

Behavioral Health

• Law Enforcement

• Hospital Emergency Departments

• Private Homes

• Code Enforcement

• Schools

• Group Homes, Board and Care

• Other Related Agencies

• Wherever someone in crisis is located within the County of San Bernardino

Who Do We Respond to?

Page 8: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

www.SBCounty.gov

Page 8

Behavioral Health

• Rialto – County operation

M – F 8am -10pm currently

Saturday 8am – 5pm (and most Holidays)

• Victorville – 24 Hour Operation

• Morongo Basin – 24 Hour Operation

• San Bernardino –Spring/ Summer 2018

Crisis Walk In Clinics - CWIC

Page 9: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

www.SBCounty.gov

Page 9

Behavioral Health

CWIC is an Alternative to Hospitalization

Screens for Danger to Self and Others

Provides Crisis Intervention

Offers Psychiatric Medication Services

Offers Crisis Stabilization Services

Provides Referral and Linkage

What is CWIC?

Page 10: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

www.SBCounty.gov

Page 10

Behavioral Health

TOO PROVIDE URGENT MENTAL HEALTH

SERVICES IN AN EFFORT TO PREVENT

HOSPITALIZATION OR INCARCERATION DUE

TO MENTAL HEALTH SYMPTOMS

GOAL IS TO REDUCE RELIANCE ON ACUTE CARE

SETTINGS AND INCARCERATION

Mission of CWIC

Page 11: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

www.SBCounty.gov

Page 11

Behavioral Health

Psychiatrists

Nurses

Licensed Psych Techs

Marriage & Family Therapists

Social Workers

Mental Health Specialists

CWIC Multidisciplinary Team

Page 12: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

www.SBCounty.gov

Page 12

Behavioral Health

SB82 Investment in Mental Health Wellness Act of 2013

In response to State-Wide Concern of Limited Inpatient Psychiatric Beds

Hospitals, Jails and Law Enforcement Impacted

Costly services

Safety Concerns

Triage Engagement and Support Teams - TEST

Page 13: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

www.SBCounty.gov

Page 13

Behavioral Health

Offer Early Intervention to Strengthen Opportunity for

Recovery and Wellness

Paraprofessional Staff with “Lived Experience”

Expand the Crisis Continuum of Care

Warm Hand Off to Resources and Services

Provide Timely and Effective Engagement

Reduce Hospital and Jail Recidivism

Co-Location with Community Partners

Goals of the Triage Teams

Page 14: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

www.SBCounty.gov

Page 14

Behavioral Health

Seven Regional Sheriff Stations:

• Hesperia, Highland, Fontana, Victorville, Barstow, Big Bear, Twin Peaks

• Two Police Stations: Fontana and Rialto

Jail Discharge Services

• West Valley Detention

Cal State San Bernardino Counseling Center

Public Defender’s Office

Probation Offices: Barstow and Morongo Basin

Three CCRT Teams

Points of Access in the Community Potentially:

Page 15: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

www.SBCounty.gov

Page 15

Behavioral Health

CCRT

24/7 Coverage

Multidisciplinary Teams

Field Calls from Multiple

Sources Throughout the

County

One Shot Crisis Intervention

Minimal Case Management

Brief Referral and Linkage

Transportation to Hospital

TEST

Not 24/7 Coverage

Paraprofessionals

Calls related to Access Point

Referral and Linkage with

Follow Up

Warm Hand Off to Services

Intensive Case Management

for up to 60 days

Build a Collaborative with

Partnering Agencies

Program Comparison

Page 16: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

www.SBCounty.gov

Page 16

Behavioral Health

MB CWIC Billboard January 2016

Page 17: Community Crisis ServicesTriage Engagement and Support Teams –TEST ... • Trauma Response in the Community Mission of CCRT. Page 6 Behavioral Health •Crisis Evaluation •Linkage

www.SBCounty.gov

Page 17

Behavioral Health

Summary – Community Crisis Services

Community Response

Teams

CWIC -Crisis Walk In Center

CWIC –Crisis

Stabilization Units

Triage Teams