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Welcome to the Continence Nursing Service. The team is:
Helen Notley, Continence Specialist Nurse
Anne Weale, Continence Specialist Nurse
Sarah Lawrence, Continence Staff Nurse
Teresa Wollerton, Continence Staff Nurse
Susan Howes, Continence Health Care Assistant (HCA)
Tracey Palmer HCA The service aims to provide good quality integrated continence care as outlined in Good Practice in Continence Services (DOH 2000). The service aims to provide a local, accessible service to reduce the incidence of bladder and bowel dysfunction by the provision of comprehensive and effective assessment, treatment, advice and review. Products for the containment of incontinence can only be provided following an assessment using the approved tool and documentation. Interventions to promote continence should be tried first where appropriate. The nurse may ask you about any medication you are taking so please bring a list with you. You may be asked to complete a fluid, bowel or food diary. This will be given or sent to you if required. If you need help to complete please ask the nurses. You may be asked to obtain a urine sample for the nurse, please place it in a sealed container. The urine sample should be fresh, samples more than 4 hours old can produce inaccurate results.
Consent Consent, it is your choice When a nurse asks you to agree to any form of examination, treatment or care, REMEMBER, you have a choice. You are always free to say NO, or to ask for more information before you make up your mind. Before the nurse examines you they must ask for your consent or permission. You are free to request a chaperone during treatment. Clinics Clinics are held in several sites around the Great Yarmouth and Waveney area. Patients are given the choice where they would prefer to be seen. Regular clinics are held at:
Nelson Medical Practice, Great Yarmouth
Shrublands, Gorleston
Patrick Stead Hospital, Halesworth
Beccles Hospital
Sole BayHealth Centre
Martham Health Centre
Kirkley Health Centre
Bungay Medical Centre
On arrival at the clinic, if you prefer not to say which clinic you are attending, please present your letter or this leaflet and you will be directed to the appropriate waiting area. Patients will receive a comprehensive assessment of their needs. An individualised programme of care will then be discussed and agreed. A treatment or management plan will then be implemented.
Diagnostic assessments including bladder scanning, physical examination and uroflometry may be carried out. If a patient is housebound and unable to attend a clinic the continence nurses will carry out a home visit. Patients will be reassessed based on their clinical need. All patients on the home delivery pad service will be reviewed each year.
Further Reading and Advice Bladder and Bowel Foundation SATRA Innovation Park, Rockingham Road, Kettering, Northants, NN16 9JH Tel: 01536 533 255. Email: [email protected] Website: www.bladderandbowelfoundation.org
If you would like more information, please contact:
Continence Nursing Team Shrublands Health Centre Magdalen Way, Gorleston
Great Yarmouth NR31 7BP
Tel: 01493 809977 Fax: 01493 418222
Compliments, comments, concerns or complaints
PALS may be the best starting point if you have a question or concern about the NHS. If you would like to find an NHS dentist, know where
your nearest doctor is or talk through a problem you have had with a service, you can contact the
PALS service.
To contact PALS: Call 01502 718666 Monday to Friday, 8am – 3.30pm
Email:[email protected]
Or write to: PALS,East Coast Community Healthcare
1 Common Lane North, Beccles, Suffolk. NR34 9BN
If you would like this leaflet in large print, audio cassette, Braille or in a different language please contact Andrea Dawson on 01502 719521 or [email protected]
Jei šios publikacijos kopija noretumete gauti savo kalba prašome susisiekti su Andrea Dawson telefono numeriu: 01502719521 Jezeli chcieliby Panstwo otrzymac niniejsza publikacje w tlumaczeniu na jezyk polski, prosimy o kontakt z Andrea Dawson pod numerem telefonu: 01502719521 Pokud byste chteli kopi této publikace ve Vašem jazyce, prosím kontaktujte Andrea Dawson ovou na telefonním císle 01502719521 Bu yayinin kendi dilinizde bir nüshasini isterseniz, lütfen 01502719521 nolu telefondan Andrea Dawson ile temasa geçiniz Se pretender uma cópia desta publicação no seu idioma, por favor contacte Andrea Dawson no número 01502719521
Continence Nursing Service
Information for Patients
Being treated with dignity and respect is the right of every patient
Produced by NHS Great Yarmouth and Waveney Community Services 2011©
Reference: GYWPCT/CS/119 Issue date: 02/02/11
