Community College Futures Community College Futures AssemblyAssembly

Anita Brackin, Industrial Coordinator

Tom Floria, Director

Arkansas Northeastern College

The Solutions Group

The Substantive QuestionThe Substantive Question

Should public community colleges form alliances with for-profit career colleges?

No, No, No, No, No, Well Maybe!

We use for-profit materials– For Support– Course Development

The Solutions Group

The Substantive QuestionThe Substantive Question

We believe part of the CC’s mission is to be proactive in providing meaningful information and solutions to their area.– Our presentation will illuminate our belief why

community colleges best serve B & I.– For-profit career colleges cannot serve two

facets of each organization’s unique situation. Real time subject matter experts Course adaptation to clients unique needs

The Solutions Group

The Substantive QuestionThe Substantive Question

We believe TYC’s need to be active in market development, but don’t need a marketing department.

We believe TYC’s can develop an alternate source of revenue.

We believe that professional training and support in the private sector can achieve synergy with the mission of the two-year institution.

The Solutions Group

The Substantive QuestionThe Substantive Question

When we are done we hope we have:– Given you insight into our answer to the substantive

question we started with.– Piqued your interest in looking at opportunities in your

area.– Demonstrated that we do not have to throw money at a

problem to solve it.– How we made use of local resources to overcome

certain obstacles.

The Solutions Group

Flexing, Incentive Flexing, Incentive & Financial Reward& Financial Reward

Educational Innovation

in the Delta

The Solutions Group

We want to introduce you to:

The Solutions Group

Arkansas Northeastern CollegeArkansas Northeastern CollegeLocation: Blytheville, AR

The Solutions Group

Arkansas Northeastern Arkansas Northeastern CollegeCollege

Enrollment about 1800Serves Northeastern Arkansas, Southeast

Missouri, and part of Western Tennessee.Location is part of the Mississippi DeltaThe county has one of the larger industrial

bases in the state, numbering 10,000.Traditional students typically transfer to

Arkansas State University

The Solutions Group

The Solutions Group

The Solutions GroupThe Solutions Group

Division of the Technical Programs and Training Department.

The Solutions Group

The Solutions GroupThe Solutions Group

MISSION STATEMENT

OUR GOAL IS TO SERVE CUSTOMERS BY BEING THE HIGHEST QUALITY, BEST VALUE, MOST INNOVATIVE, MOST FLEXIBLE, MOST RESPONSIVE TRAINING PROVIDER IN THIS REGION. OUR PROGRAMS SUPPORT THE MISSION OF ARKANSAS NORTHEASTERN COLLEGE

The Solutions Group

The Solutions GroupThe Solutions Group

OUR MOTTO

Anybody, Anywhere, Anytime!

The Solutions Group

The Solutions GroupThe Solutions Group

In 1992 a decision was made to take a more aggressive approach to B & I Training

Early attempts centered around open enrollment seminars.

1995 leads to the development of capacity to provide training.

Instructors are hired and the incentive program makes its beginning.

The Solutions Group

The Solutions GroupThe Solutions Group

Our motto evolves– The development of an On-Site University in

conjunction with Southwire Specialty Products in Osceola, AR. – Customized Training –

– Training took place in the plant.

– Mobile Training –– Some training even took place a 1 AM

– Training on the clients schedule –

= ANYBODY, ANYWHERE, ANYTIME

The Solutions Group

The Solutions GroupThe Solutions GroupWe have a strong customer service vision that

is part of our instructor’s philosophy.Our instructors visit clients prior to any

training and make sure the needs of the client are taken into account.

We challenge our clients to develop a measurable standard of successful training.

We guarantee our work, “If you are dissatisfied with our training effort, don’t pay us.”

The Solutions Group

Today’s MissionToday’s Mission

We want to tell you a story: about a challenge

the evolution to the solution

some successes and outcomes

and some lessons learned.

The Solutions Group

BackgroundBackground

Nucor Corporation opens two plants in Mississippi County, Nucor Steel & Nucor-Yamato.

3 Million Tons of steel, annual production.Combined 1250 employeesProduction runs 24/7 year round and shifts

are 12hrs on/12hrs off, with a 4 on/4 off day to night rotation.

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The Solutions Group

BackgroundBackground

Initial effort with Nucor plants was a bust– Employees worked varying schedules– ANC used adjunct instructors resulting in

limited instructor availability– Classes were not developed with work

application in mind.

The Solutions Group

The Flex ScheduleThe Flex Schedule

First tried in early 1998 with Terra Nitrogen– Classes lasted about one year and stopped.

Lessons learned – – Too few employees to draw from– Traditional tuition reimbursement meant

traditional class loading cutoffs, (10)– The company fell on hard financial times and

abandoned the program.

The Solutions Group

The Flex ScheduleThe Flex Schedule

IPSCO Tubular came to our area in the summer of 1998.– Had a Steel Technology Degree with Eastern

Iowa Community College– After discussions with area industry the degree

was modified to fit and application made to the state Department of Higher Ed.

– This curriculum is the degree being offered on the Flex Schedule at this time.

The Solutions Group

Steel Industry TechnologySteel Industry Technology

Total Credit Hours 64– General Education Core 18 Hrs– Division Requirements 15 Hrs– Major Requirements 31 Hrs

The Solutions Group

Keith PrevostKeith PrevostController, Nucor-Yamato SteelController, Nucor-Yamato Steel

The Solutions Group

So What’s Unique?So What’s Unique?

Each class has two sections, the sections are taught in a lock step method so students could attend either section.

Approximately eight classes are offered everyday to meet the varying degree completion requirements for each student.

The Solutions Group

Student TestimonialStudent Testimonial

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13-Jan Thu 17-Jan Mon21-Jan Fri 26-Jan Tue 8:00-11:00 Basic Electricity II29-Jan Sat 3-Feb Wed 12:00-3:00 Business Communication6-Feb Sun 11-Feb Thu 12:00-3:00 Mechanical Drives14-Feb Mon 19-Feb Fri 6:00-9:00 Metallurgy of Steel Making22-Feb Tue 27-Feb Sat2-Mar Wed 7-Mar Sun10-Mar Thu 15-Mar Mon Gen Ed Classes18-Mar Fri 23-Mar Tue 3:00-6:00 Botany/Botany Lab26-Mar Sat 31-Mar Wed 3:00-6:00 English Comp II3-Apr Sun 8-Apr Thu 5:15-9:00 Math11-Apr Mon 16-Apr Fri 6:00-9:00 Fitness for Life19-Apr Tue 24-Apr Sat27-Apr Wed 1-May Sun5-May Thu 9-May Mon

FLEX SCHEDULESpring 2005

Section 1 Section 2 Tentative Course Listing

Beginning January 13 or January 17CLASSES MEET EVERY 8TH DAY

Shifts A/C Shifts B/D

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Second Day OffFlex Class C/D

Second Day OffFlex Class C/D

Second Day OffFlex Class C/D

Second Day OffFlex Class C/D

Second Day OffFlex Class A/B

Second Day OffFlex Class A/B

Second Day OffFlex Class A/B

Second Day OffFlex Class A/B

The Solutions Group

So What Else Is Unique?So What Else Is Unique?

SIT classes offered on the “Flex” schedule are considered custom and billed on a per hour basis rather than tuition.

The Nucor plants pick up all textbook and class costs.

Costs of the class are pro-rated between the companies based on attendance.

The Solutions Group

Company Participation in FlexCompany Participation in Flex

Fall 2004 Flex– Nucor Steel 58– NYS 27– Maverick 3– METCO

1– PACO 1

Total 90No. of Classes 7

Spring 2005 Flex– Nucor Steel 29– NYS 29– CYRO 1– Maverick 1– METCO

1

Total 61No. of Classes 8

The Solutions Group

Student TestimonialStudent Testimonial

The Solutions Group

People Are People Are Our ResourceOur Resource

The Solutions Group

Incentive ContractsIncentive Contracts

Stated simply, any half- or full-time non-credit, non-traditional instructional position responsible for the delivery of business and industry training will be offered a contract which contains the incentive provisions. These provisions essentially provide that any net revenue generated by a particular instructor beyond that instructor’s base salary and fringe will be shared with that instructor in the following ratio:

33.3% to instructor and 66.7% to College

The Solutions Group

Incentive PhilosophyIncentive PhilosophyThese instructors will also be asked to generate a

minimum of 60% salary and fringe in their first year and 75% in any subsequent years under this plan.

Contract continuation is contingent upon revenue generation. Failure to achieve contract coverage above may mean program and position elimination.

Current Year Incentive Payout $7600.

The Solutions Group

An Alternate Source of An Alternate Source of IncomeIncome

TSG is a division of ANC We, however, run like a business.

– Create financial reporting documents– Create performance measures

Have a financial philosophy– Instructors are to pay for themselves, including fringe

benefits.– College will pay for support costs and operating

expenses

The Solutions Group

Current Financial PictureCurrent Financial Picture

Income

ANC Contribution $ 69,050

Instruction $147,911

Other Income $ 10,376

Total Income $227,337

The Solutions Group

Current Financial PictureCurrent Financial Picture

Expenses

Salary $131,007

Operating Expenses $ 30,856

Total Expenses $161,863

Overall Total $ 65,474

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The Solutions GroupMonthly Hour Performance

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PartnershipsPartnerships

Students began to ask about a 4-year degree. Arkansas State University is now holding one

class on the “Flex” schedule that allows students to work on a BS in Industrial Technology.

University of Arkansas recently began offering its multi-media Masters in Operations Management on the “Flex.”

The Solutions Group

PartnershipsPartnershipsStudents can now:

– Gain an Associates Degree in Steel Industry Technology. (ANC)

– Earn their 4-year Bachelor’s degree in Industrial Technology. (ASU)

– Go on for their Masters in Operations Management. (U of A)

Never leave the campus of ANC.

The Solutions Group

Results!Results!Since 1999, 1695 enrollments in “Flex”

classes26 have completed their 2-Year Associates

degree8 have completed the 4-Year BS degree3 have completed the MS degree at UACurrently there are 109 seats enrolled in 8

“Flex” schedule classes = 13 per class.

The Solutions Group

The Flex OutlookThe Flex Outlook

Nucor turnover is extremely low.Nucor focuses on employee educational

initiative as one key for promotion.Employees are highly compensated but

have a demanding work environment.Some students look for an alternative when

they can no longer stand the pace.

The Solutions Group

Success Breeds SuccessSuccess Breeds Success

Con-Agra (400 employees)– Maintenance Technician Program

Upgrade and Reward Runs into 2008 4 hours per week of class, 6 hours of instruction to

accommodate shifts work.

– Improved morale– Improved productivity and decreased machine

downtime.

The Solutions Group

Success Breeds SuccessSuccess Breeds Success

Maverick Tube (1100 employees)– Maintenance Upgrade Program– 43 Maintenance Technicians working 24/7– Same format as Nucor “Flex” schedule– Different days of the week– Not necessarily degree oriented.

The Solutions Group

The OutlookThe Outlook

The I-55 corridor north of Memphis is ripe for large automotive expansion.– It has already begun.

New automotive Tier 1 plant that will employee 500 uses TSG exclusively.

More and more firms in our area see training as a viable investment with TSG working with the firm to determine a real value added assessment.

The Solutions Group

The OutlookThe Outlook

TSG is achieving partnership with their clients:– Conduct Process Management Safety consulting

service for a food processor.– Consult with senior plant management on an BARS

Employee Evaluation system.– Rewrite job descriptions for one firm to improve legal

compliance issues.– Provide an 8-hour Annual Safety Review for all

employees of a steel firm.

The Solutions Group

The OutlookThe OutlookRegional Skills Training Center (RSTC)

– Open entry, open exit, and no classes– Training is delivered in small segments– Self-paced training– Focus on skill development– Open twelve hours a day, four days a week to

meet student needs.– Cognitive & hands on demonstration of skill

The Solutions Group

Substantive Question Substantive Question ReprisedReprised

Our commitment is to serve as a one-stop provider for our clients.

Our unique insight into area business and industry allows us to develop programs utilizing many resources, including course material developed by For-Profit Career Colleges.

For-Profit Career Colleges provide relatively inflexible career curriculum

We have the ability to modify curriculum to fulfill both employee and employer requirements.

The Solutions Group

SummarySummary

We focus on customer serviceWe want to be a multi-dimensional provider

of service, not just trainingWe have built trust with our clientsTSG is a source of community prideWe continue to evolve