Community College Faculty & Staff Tell it Like it Is! The El Paso Community College Employee Survey

Community College Faculty & Staff Tell it Like it Is!

The El Paso Community CollegeEmployee Survey

Methodology

Surveys were distributed by campus mail to all employees Total: 2,768 Faculty: 1,319 Staff: 1,449

Total Responses by Employee Type (% of Total Sent) Total: 934 34% Faculty: 407 31% Staff: 384 27%

Staff Only: 193 N/A Both Faculty/Staff: 191 N/A

Unknown 143 N/A

SPSS (Statistical Package for the Social Sciences) was used to perform the analysis

Employee TypeN = 934

Unknown143 ( 15% )

Staff Only193 ( 21% )

Both Faculty & Staff

191 ( 21% )

Faculty Only407 ( 44% )

Campus

Northwest59 ( 6% )

R io Grande127 ( 14% )

Transmountain 115 ( 12% ) Other/ Unknown

100 ( 11% )

Mission del P aso 88 ( 11% )

Valle Verde385 ( 46% )

Administrative Service Center

54 ( 7% )

Goal: 80% or > Agree/Strongly Agree with a StatementColor Key

>=90% (Outstanding)

>=80% & <90% / (Met / Surpassed Goal)

>=70% < 80% (Concern)

>=60% & <70% (Important Concern)

< 60% (Vital Concern)

Employee Knowledge of EPCC Mission Statement andStrategic Goals

Mission Statement andStrategic Goals are Well- Known: Employee Type

EPCC has (a) Well-Known..District

Both Faculty & Staff

Faculty Only

Staff Only

Strongly Agree/Agree

Mission Statement 94% 94% 95% 95%

Strategic Goals 87% 86% 88% 86%

Mission Statement and Strategic Goals: Average 91% 90% 91% 90%

Mission Statement andStrategic Goals are Well- Known:Site

EPCC has (a) Well-Known..District ASC MDP NW RG TM VV


Mission Statement 94% 94% 96% 94% 95% 94% 94%

Strategic Goals 87% 91% 91% 88% 91% 91% 84%

Mission Statement and Strategic Goals: Average

91% 92% 94% 91% 93% 92% 89%

Mission Statement andStrategic Goals are Well-Known:Year-to-Year

EPCC has (a) Well-Known..

2001 (Base)

2007 GAP

% Agree/Strongly Agree

Strategic Goals 57% 87% 30%

Mission Statement 70% 94% 25%

Mission Statement & Strategic Goals: Average

63% 91% 27%

College Consistency with the Mission Statement: Employee Type

The Following are Consistent with the EPCC Mission

DistrictBoth

Faculty & Staff

Faculty Only

Staff Only

% Strongly Agree/Agree

Curriculum 93% 94% 95% 93%

Planning & Evaluation Process 87% 86% 87% 88%

Financial & Physical Resources 85% 83% 84% 81%

Educational Programs 94% 94% 95% 92%

Educational Support Services 88% 88% 89% 86%

Administrative Processes 85% 84% 84% 84%

Consistency with Mission Statement: Average 89% 88% 89% 87%

College Consistency with the

Mission Statement: Site


District ASC MDP NW RG TM VV


Curriculum 93% 95% 92% 87% 95% 97% 92%

Planning & Evaluation Process 87% 93% 89% 84% 87% 90% 86%

Financial & Physical Resources 85% 96% 81% 87% 84% 90% 82%

Educational Programs 94% 98% 93% 99% 93% 96% 94%

Educational Support Services 88% 82% 96% 94% 95% 87% 88%

Administrative Processes 85% 87% 84% 88% 90% 83% 91%

Consistency with Mission Statement: Average

89% 92% 89% 90% 90% 90% 89%

College Consistency with the Mission Statement:

Year-to-Year


2001 (Base)

2007 GAP


Financial & Physical Resources 44% 85% 41%

Planning & Evaluation Process 63% 87% 24%

Curriculum 72% 93% 21%

Educational Programs

Not Asked

94%

N/AEducational Support Services 88%

Administrative Processes 85%

Consistency with Mission: Average 60% 89% 29%

Working EnvironmentHuman Relations Factors

Human Relations Factors:Employee Type

There is (a)District

Both Faculty &

Staff

Faculty Only

Staff Only


Focus on Students in All We Do 86% 85% 86% 87%

Satisfactory Communication 77% 76% 74% 78%

Effective Leadership 84% 83% 82% 83%

Satisfactory Shared Governance 81% 80% 79% 80%

Teamwork & Collegiality 82% 80% 78% 84%

Good Working Relationship with My Supervisor 91% 91% 90% 93%

Work Satisfaction for Me 95% 93% 93% 98%

Human Relations Factors: Average 85% 84% 83% 86%

Human Relations Factors:Site

There is (a)District ASC MDP NW RG TM VV


Focus on Students in All We Do 86% 94% 88% 90% 89% 88% 85%

Satisfactory Communication 77% 86% 83% 79% 80% 87% 74%

Effective Leadership 84% 88% 89% 85% 89% 90% 81%

Satisfactory Shared Governance 81% 86% 87% 75% 88% 91% 77%

Teamwork & Collegiality 82% 85% 86% 88% 87% 91% 77%

Good Working Relationship with My Supervisor

91% 97% 97% 91% 93% 92% 89%

Work Satisfaction for Me 95% 97% 97% 99% 98% 97% 93%

Human Relations Factors: Average 85% 90% 90% 87% 89% 91% 82%

Human Relations Factors:Year-to-Year

There is (a)

2001 (Base)

2007 GAP


Effective Leadership 56% 84% 28%

Satisfactory Shared Governance 55% 81% 27%

Satisfactory Communication 53% 77% 24%

Teamwork & Collegiality 65% 82% 18%

Focus on Students in All We Do 71% 86% 15%

Work Satisfaction for Me 87% 95% 8%

Good Working Relationship with My Supervisor 86% 91% 5%

Human Factor Average 67% 85% 18%

Working EnvironmentSupport Factors

Support Factors:Employee Type

There (is a (an) / are)District

Both Faculty& Staff

Faculty Only

Staff Only


Effective Hiring Procedure 72% 70% 67% 75%Salaries/Benefits Attracting Good Employees 65% 63% 62% 67%

Effective Wages, Hours & Working Conditions Grievance Procedure

76% 73% 71% 82%

Time Allowed for Professional Development 85% 85% 84% 84%Satisfactory Staff Scholarships 81% 82% 81% 74%

Physically Safe Environment 90% 89% 87% 90%Well-Maintained Facilities 79% 78% 78% 76%

Computer/Software Adequate for My Job 88% 89% 90% 85%

Support Factors: Average 79% 78% 78% 79%

Support Factors:Site

There (is a (an) / are)District ASC MDP NW RG TM VV


Effective Hiring Procedure 72% 63% 79% 78% 82% 84% 67%

Salaries/Benefits Attracting Good Employees

65% 71% 66% 59% 62% 73% 60%

Effective Wages, Hours & Working Conditions Grievance Procedure

76% 67% 73% 73% 81% 85% 72%

Time Allowed for Professional Development

85% 83% 85% 80% 88% 88% 83%

Satisfactory Staff Scholarships 81% 83% 73% 76% 87% 84% 81%Physically Safe Environment 90% 92% 94% 99% 92% 89% 89%

Well-Maintained Facilities 79% 89% 91% 97% 76% 80% 75%Computer/Software Adequate for My Job 88% 92% 96% 90% 88% 91% 88%

Support Factors: Average 79% 80% 82% 82% 82% 84% 77%

Support Factors:Year-to-Year

There (is a (an) / are)

2001 (Base)

2007 GAP


Satisfactory Staff Scholarships 55% 81% 26%

An Effective Hiring Procedure 55% 72% 17%

Salaries/Benefits Attracting Good Employees 48% 65% 16%

Well Maintained Facilities 64% 79% 15%

Time Allowed for Professional Development 71% 85% 14%

Physically Safe Environment 83% 90% 7%

Computer/software adequate for my job

Not Asked

88%

N/AEffective Wages, Hours & Working Conditions Grievance Procedure

76%

Support Factors: Average 63% 79% 17%

Auxiliary Services

Auxiliary Services% Satisfied: District

58%

70%

84%

82%

82%

85%

85%

88%

91%

0% 20% 40% 60% 80% 100%

Vending M achines

Food Services

J anitor ial Services

Construciton & Repair

P roperty Control

Grounds

M aintenance

Distr ibution Services

I nstructional Services CenterInstitutional Services

Externally Contracted Services

Auxiliary Services% Satisfied Overall:Site

83%

83%

84%

86%

87%

90%85%

78% 80% 82% 84% 86% 88% 90%

Distr ict

M DP

NW

VV

TM

R G

ASC

Faculty Use ofComputer Technology inthe Classroom

% of Faculty Using Computer Technology in the Classroom by Type of Use:District

Total Respondents = 205

5%

27%

28%

33%

47%

57%

65%

65%

86%

97%

0% 20% 40% 60% 80% 100%

Other

Simulations

Online Testing

Spreadsheet Analysis

W eb CT

Faculty Research

Discipl ine Specific Software

Campus P ipel ine

I nternet Use

Computer Averaging of Grades

Overall Faculty Use of Computer Technology in the Classroom: Site

51%

43%

45%

52%

53%

59%

0% 10% 20% 30% 40% 50% 60% 70%

Distr ict

Northwest

M ission del P aso

Transmountain

Val le Verde

R io Grande

Faculty Ratings of Libraries, Labs, andLearning Skills Centers

Libraries, Labs, &Learning Skills Centers% Satisfied with Services:District

81%

87%

92%

95%

95%

96%

70% 75% 80% 85% 90% 95% 100%

Labs & ski l ls centers adequatelyequipped/ staffed

Adequate resources for student assignments

H ours adequate for my students

Staff members who help my students

Var iety of data retr ieval technology

Adequate or ientation sessions

Libraries, Labs, andLearning Skills Centers% Satisfied with Services Overall:Site

91%

82%

86%

91%

94%

95%

75% 80% 85% 90% 95% 100%

Distr ict

RG

M DP

VV

NW

TM

Selected Comments Staff Member: …our Administration… [should] …not overlook the continuing increase in

enrollment that is thinning out our support services, which in turn translates to … quality or lack of quality in customer service. I recognize that priority is placed at the faculty level but the majority of … overall services are provided by staff members. I hope to see an increase in staff to off-set the increase in students so that customer services can at least be at an average or good level.

Faculty Member: The hiring process is broken. It is too political.

Staff Member: The overall operation of the College is aligned with the vision, mission, goals and values of the College.

Faculty Member: …it would be in our best interest to increase the number of full-time faculty… If we want to attract the best instructors, we need to be able to pay them accordingly. Part-time instructors are the framework of the College and they are an exploited under-class, many of whom could be classified as the working poor. That is appalling, especially considering our mission statement.

Faculty Member: I think the College is fine. Even though I am a part-time instructor I feel EPCC has been accommodating for students as well as instructors.

Unknown Employee Type: Thank You!

Some Factors Influencing Employee Perceptions at EPCC

Employee Constituency Groups Faculty Senate Classified Staff Association Professional Staff Association

Shared Governance of the College District Institutional Effectiveness Committee Campus Institutional Effectiveness Teams Standing Committees

EPCC Leadership Academy Administrators Faculty Staff

Town Hall Meetings

Documents

Community College Faculty & Staff Tell it Like it Is! The El Paso Community College Employee Survey