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1 Communique 47: Winter (Southern hemisphere) 2013 Suzanne Noakes continues a busy 2013 expedition program into Melanesia – especially Papua New Guinea – with her next trip departing on August 15 for two weeks with the Bolder CO based The Power of a Tour Leader – from the Asia Transpacific blog - Suzanne’s June 2013 expedition into PNG: I have no doubt you have heard this many times before, but we wanted to share our enthusiasm about our Tour Leader, Suzanne Noakes! We were greeted at the airport like this was her first group tour! She focused in on each individual’s special interests, was always available for extra bird walks, always had a sense of humour and always kept us fully informed about up-coming activities and all the extras that were added. She was a natural for special touches for special needs—she would say to the local guides, “SPEAK LOUDER, I am hard of hearing!” when in reality, it was my husband Bob who was hard of hearing. She went out of her way to ensure the safety of all group members, especially on the walks on slippery mud paths—she was always right there to assist. She always made sure to do a personal re- introduction to the chief villagers, before we intruded on their territory, and it was obvious they loved her greetings. And, very best of all, she never rushed us out of any village visit. She gave us plenty of time to explore on our own. We felt the itinerary was an ideal mixture of destinations and cultures and to end up in Tufi was spectacular. We are so glad to have had the extra days—the snorkeling was awesome! One of Suzanne’s comments really stuck with us. When a bridge was destroyed on our way to the airport in Mt. Hagen, in no time at all, she had a Plan B. We knew we were in good hands when she said “leave the worrying and stress to me—that’s what you are paying for!” LOL! Suzanne made the trip exceed our expectations! Thanks so much for this adventure of a lifetime! http://blog.asiatranspacific.com/2013/06/10/postcard-from-our-traveler-the-power-of-a-tour-leader/

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Page 1: Communique # 47 winter 2013 pat

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Communique 47: Winter (Southern hemisphere) 2013

Suzanne Noakes continues a busy 2013 expedition program into Melanesia – especially Papua New Guinea – with her next trip departing on August 15 for two weeks with the Bolder CO based

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The Power of a Tour Leader –

from the Asia Transpacific blog - Suzanne’s June 2013 expedition into PNG:

I have no doubt you have heard this many times before, but we wanted to share our enthusiasm about our

Tour Leader, Suzanne Noakes! We were greeted at the airport like this was her first group tour! She focused in

on each individual’s special interests, was always available for extra bird walks, always had a sense of humour

and always kept us fully informed about up-coming activities and all the extras that were added. She was a

natural for special touches for special needs—she would say to the local guides, “SPEAK LOUDER, I am hard of

hearing!” when in reality, it was my husband Bob who was hard of hearing.

She went out of her way to ensure the safety of all group members, especially on the walks on

slippery mud paths—she was always right there to assist. She always made sure to do a personal re-

introduction to the chief villagers, before we intruded on their territory, and it was obvious they loved her

greetings. And, very best of all, she never rushed us out of any village visit. She gave us plenty of time to

explore on our own. We felt the itinerary was an ideal mixture of destinations and cultures and to end up in

Tufi was spectacular. We are so glad to have had the extra days—the snorkeling was awesome!

One of Suzanne’s comments really stuck with us. When a bridge was destroyed on our way to the airport in Mt.

Hagen, in no time at all, she had a Plan B. We knew we were in good hands when she said “leave the worrying

and stress to me—that’s what you are paying for!” LOL! Suzanne made the trip exceed our expectations!

Thanks so much for this adventure of a lifetime!

http://blog.asiatranspacific.com/2013/06/10/postcard-from-our-traveler-the-power-of-a-tour-leader/

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Pacific Tourism Executive Training Programme

PAT founder, Steve Noakes, is keynote speaker for three sessions at this Executive Training Programme being held in Fiji from Sept 09 – 14, 2013. Funded with the support of the European Union, the program is jointly organised by the University of the South Pacific and the South Pacific Tourism Organisation.

NEPAL: ‘Codes of conduct for peace responsive tourism in pokhara: A manual’ supported by Pacific Asia Tourism – it aims at strengthening peace potential of tourism in Pokhara. It is the output of the ‘Partnership Actions for Mitigating Syndromes’ (PAMS) project titled “Meeting the challenges of Peace-building in Tourism in Pokhara – Strengthening the Corporate Social Responsibility and Ethical Business Operation” which has materialized the partnership actions among the researchers of the South Asia Regional Coordination Office of the Swiss National Centre of Competence in Research (NCCR), North-South Kathmandu University and the practitioners of the tourism industry in Pokhara. These tourism practitioners are represented through Pokhara Tourism Council (PTC)which is the umbrella organization of 11 major professional tourism associations in Pokhara.

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Support for Wild Asia Responsible Tourism Awards

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Upadhayaya PK, Khatiwada SS, Upreti BR, Sapkota T. 2013. Codes of Conduct for Peace Responsive Tourism in Pokhara: A Manual. Kathmandu: Pokhara Tourism Council, Nepal Tourism Board, NCCR North-South.

Price: NPR 200/- Contact Dr. Pranil Upadhayaya in Kathmandu. [email protected]

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Finalists for the 2013 Wild Asia Responsible Tourism Awards have been announced. The international Judging Panel includes Steve Noakes, Andrew Jones, Ayako Ezaki, Jens Thraenhart, Peter Richards, Arabella Lakin & Marcello Notarianni.

!http://tourism.wildasia.org/2089/20139responsible9tourism9award9finalists/!

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Aussie Host

Suzanne is trained and authorised to source and deliver an exclusive range of high quality branded training programs in the high growth Customer Service Skills market. The Queensland Rail Museum at Ipswich has been the latest (July 2013) to contract Suzanne to deliver the one day Aussie Host customer service program. More details from [email protected]

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Vanuatu: Australian Partner Organisation (APO – Steve Noakes) for the Australian Volunteers for International Development (AVID) assignment

As part of the AusAID Volunteers programs, Lucy Battaglene has commenced her 12 month volunteer position as Training Development Officer (Hospitality and Tourism) with the Vanuatu Institute of Technology (VIT) - Hospitality, Tourism and Leisure Training Centre (HTLTC). The assignment aims to improve access to quality teaching programs in hospitality and tourism in Vanuatu and enable greater breadth in course content available to ultimately produce a productive and effective workforce.

Ecolodges Indonesia: 6 Ecolodges in 17 Days from $3100 p.p.

http://www.ecolodgesindonesia.com/tours/glorious-indonesia/

Education on Culture & the Environment

Suzanne Noakes is Australia’s most experienced Aussie Host Certified Training Provider, delivering the program for most of the 17 years that the Aussie Host has developed as the country's biggest and only dedicated customer service training organisation.!

Individually tailored environmental and cultural education service options in Asia and the Pacific. Under the leadership of Chris Audley who has expertise in Environmental Science, Environmental Education, Conservation Biology and Ecotourism.

www.sn-ap.com.au

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Global Partnership for Oceans !

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PAT!engages!with!the!GPO!of!behalf!of!the!tourism!sector!in!the!Pacific!and!Asia!regions.!https://globalpartnershipforoceans.org

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Noakes to address UNESCAP Sydney forum

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The Asia-Pacific Business Forum (APBF) is the first and only regional multi-stakeholder business forum organized by the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP). With its 62 members, ranging from least developed and Pacific Island countries, to countries with emerging markets, the ESCAP secretariat and ESCAP's Business Advisory Council are the driving forces behind APBF.!!!!!!http://apbf.unescap.org/

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The Global Partnership for Oceans is a growing alliance of more than 100

governments, international organizations, civil society groups, and private sector

interests committed to addressing the threats to the health, productivity and

resilience of the world’s oceans.

It aims to tackle documented problems of overfishing, pollution, and habitat loss.

Together these problems are contributing to the depletion of a natural resource

bank that provides nutrition, livelihoods and vital ecosystem services.

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Resources:

Millennium Development Goals in the Pacific

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http://www.forumsec.org/resources/uploads/attachments/documents/MDG%20Track%20Rpt%20web%2020122.pdf

Why Indonesia Must Look to India to Save the Sumatran Tiger

Indonesia has the dubious distinction of having seen two of its tiger species fall into extinction and … the Sumatran tiger will soon follow suit if urgent action is not taken, the government should look to India if it wants to be seen as a country serious about protecting its endangered species. In the 1970s, there were around 1,000 Sumatran tigers, but estimates today indicate there are fewer than 400 living in the wild. By contrast, no more than 300 wild Bengal tigers were recorded in 1973, but the latest data show the species has been revived to around 1,500.

http://www.thejakartaglobe.com/opinion/in-sumatra-tiger-conservation-why-indonesia-must-look-to-india/

The world’s failed states: Foreign Policy

http://www.foreignpolicy.com/articles/2013/06/24/2013_failed_states_interactive_map

10 Reasons Countries Fall Apart States don't fail overnight. The seeds of of their destruction are sown deep within their political institutions. http://www.foreignpolicy.com/articles/2012/06/18/10_reasons_countries_fall_apart?wpisrc=obinsite

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US foreign policy post WW2

The Legacy of George F. Kennan: Tearing the Mask Off the Author Known as "X" http://www.foreignaffairs.com/features/collections/the-legacy-of-george-f-kennan

United Nations Economic and Social Commission for Asia and the Pacific.

Asia-Pacific is a region of great diversity and disparity, presenting a contrasting picture in terms of progress towards achieving the Millennium Development Goals. Despite dynamic economic growth, which has helped lift millions of people out of poverty, the region still accounts for over 950 million people living on less than $1.25 a day. http://www.unescap.org/sdd/ Work Bank: East Asia & the Pacific

http://www.worldbank.org/en/news/feature/2013/04/15/east-asia-pacific-economic-update-april-2013-a-fine-balance

Asian Development Bank

Pacific Islands

East Asia and Pacific Economic Update! !

ADB!data!&!research!

http://www.adb.org/data/main!

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Briefing!papers!for!2014!conference!on!small!Island!developing!States.!http://forumsec.org/pages.cfm/documents/briefs9sustainable9development9working9group/!

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