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Communications with Drupal John Kealy 4/19/2011. Why have a website?. Get Out Your Message Reach a Global Audience Update any time Promote Your Services Improve Customer Service Gather Information and Generate Leads. What is Drupal?. A Web Content Management System - PowerPoint PPT Presentation
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UCSF School of Medicine, Office of the Dean, Information Services Unit
Communications with DrupalJohn Kealy 4/19/2011
Why have a website?
• Get Out Your Message– Reach a Global Audience– Update any time
• Promote Your Services• Improve Customer Service• Gather Information and Generate Leads
What is Drupal?
• A Web Content Management System– www.whitehouse.gov– www.theonion.com– www.ucsf.edu
• Powerful and Flexible– Thousands of modules for use– Can support almost any kind of site
• It’s Open Source Software
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Why do I care?
• Extensively used at UCSF– Main UCSF website– School of Medicine, School of Dentistry, etc.
• Very flexible and extensible– Blogs, Forums, & Newsletters– Podcasting– Picture galleries
• Support available from ITS
UCSF School of Medicine, Office of the Dean, Information Services Unit
Current State of Drupal Webhosting at UCSF
Current State of Drupal @ UCSF
• ITS Hosting is Currently Free – May become a recharge based service
• All sites are custom builds• Multiple hosting environments• Drupal system administrator required
– Org IT Staff (Library, Radiology, SOM, & SIS)– Contractors (SON & Medical education)– IT recharge (Qb3 & Dentistry)
Information Technology Services
Costs: Large Custom Site• Examples:
– www.ucsf.edu– Dentistry.ucsf.edu– Pharmacy.ucsf.edu
• Build Cost:– 100 - 300K
• Maintenance Costs:– Content 1-3+ FTE– IT Administration .25 - 1+ FTE
UCSF School of Medicine, Office of the Dean, Information Services Unit
Costs: Medium Size Custom Site• Examples:
– its.ucsf.edu– ptrehab.ucsf.edu– Qb3.org
• Build Cost:– 50 - 150K
• Maintenance Costs:– Content 1.5 + FTE– IT Administration .25+ FTE
UCSF School of Medicine, Office of the Dean, Information Services Unit
Costs: Small Size Custom Site• Examples:
– healthpolicy.ucsf.edu– stemcell.ucsf.edu– hub.ucsf.edu
• Build Cost:– 10 - 60K
• Maintenance Costs:– Content .25 + FTE– IT Administration .1+ FTE
UCSF School of Medicine, Office of the Dean, Information Services Unit
Problems with Custom BuildsEvery Drupal site is a custom buildtherefore every site is unique:• Time consuming to build• Expensive to build• Difficult to support• Difficult to train content editors
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Advantages of Central Hosting• Less redundant hardware• Sharing of information• Some standardization of approach
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1919
Goals1. Create a platform that reduces the cost of creating a
Drupal Site at UCSF.
2. Provide a website hosting service that meets nearly all UCSF needs.
3. Provide that service at the lowest possible cost to the most UCSF clients
SECTION HEADING
Three Tier Webhosting
① Custom Site in “multisite” environmentCurrently Exists
② OpenAcademy SitesUnder Construction (Pharmacy)
③ SaaS SitesPending Funding
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Why Three Tiers?
• Different needs for different organizations– Departments vs. labs– Large complex sites vs. small brochure sites– And some sites are none of the above
• Cost of hosting rises with complexity• Want to meet all CMS needs with Drupal• Path for sites to change as needs change
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SaaS Sites: Pros
• Fast to create • Easy to maintain• Low cost• All admin support via UCSF IT• Sites can move to other Drupal hosting
options
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SaaS Sites: Cons
• Less options• Predetermined set of modules• Predetermined set of designs• No independent development
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SaaS Sites - Audience
• Small (under 100 page) sites– Labs– Short term “brochure” sites– Limited lifespan sites
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openAcademy: Pros
• Fast to create • Academic focus• “Online Presence” focus
– Integrated with social media and marketing– Better analytics and analysis of site usage
• Lower cost than custom site• Sites can move to other Drupal hosting
options
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openAcademy: Cons
• Limited set of modules• Limited set of designs• More UCSF IT support required• Requires more content staff and analysis
to make full use.• No independent development
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openAcademy- Audience
• Large (over ~100 pages) sites • School sites• Department sites• Administrative sites
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Custom Drupal 7 Multisite: Pros
• Nearly unlimited set of modules• Nearly unlimited set of designs• Full development staging and production
environment• Independent custom development
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Custom Drupal 7 Multisite: Cons
• Take significant time to create• High cost to create• Costly to maintain• High overall cost• Nearly all admin support via UCSF IT
– Requires dedicated site admin– Requires ongoing QA
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Custom Site - Audience
• Anything that doesn’t fit into the standards• Sites with custom views, apps and themes• Customers willing to pay for something
“special”
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