Communications & Data Services The Evolution of
Communications Cathy Avgiris EVP/GM May 10, 2012
Slide 2
Comcast Cable Communications, LLC Communications & Data
Services Deliver the best converged communications and data
services inside and outside the home Broadband in every household
and wireless throughout Drive increased customer engagement and
adoption of existing features and services Develop and deploy new
innovative products that highlight broadband and converged features
as well as provide opportunities for new revenue streams
Communications & Data Services - Product Strategy 2 Xfinity
Entertainment Communication Security & Information Consumer
Inside & Outside Home
Slide 3
Comcast Cable Communications, LLC Communications & Data
Services Xfinity Internet ~18.6 million subs, largest ISP
Comprehensive suite of products and services Speed tiers ranging
from 1.5 Mbps to 105 Mbps Scalable, robust communications suite
Xfinity Connect Email, voicemail, address book, calendar with rDVR
Cross platform applications The most comprehensive online security
suite Constant Guard Top 10 Portal and search provider Introduced
Internet Essentials 3
Slide 4
Comcast Cable Communications, LLC Communications & Data
Services Xfinity Voice Launched Spring 2005, about the same time as
competitive phone companies were launching fiber video product 9.5
million customers, largest residential competitive phone provider
in the US Leverage existing IP infrastructure to terminate billions
of minutes of traffic over our network Independently rated No. 1 in
call clarity Cross platform features text messaging, readable
voicemail Mobile App with ~2m downloads 4
Slide 5
Comcast Cable Communications, LLC Communications & Data
Services multi-platform is key value proposition mobile user on
smartphone Connect user on web TV Endpoint Xfinity Mobile App users
XH widget XV in the home Product Roadmap: Rich Communications
Services 5
Slide 6
Comcast Cable Communications, LLC Communications & Data
Services Xfinity Connect Evolution 6 PC / Mobile / Tablet / Person
/ Home Connect your way - Email, voice, text, chat Connect to Your
Community (contacts, social) Connect from anywhere PC, TV, Mobile,
Cordless Phone Connect to your Home, games, photos Xfinity Connect:
Operating System for the Digital Home Umbrella service that is
comprised of Rich Communication Services, Messaging and Digital
Home Management as well as a centralized Personal Address Book
Slide 7
Comcast Cable Communications, LLC Communications & Data
Services Xfinity Connect on iPad Connect from any Device 7
Slide 8
Comcast Cable Communications, LLC Communications & Data
Services Text Messaging saving customers money on their wireless
bill 8
Slide 9
Comcast Cable Communications, LLC Communications & Data
Services Receive Text Notifications outside the app 9
Slide 10
Comcast Cable Communications, LLC Communications & Data
Services Skype on Xfinity multi-platform video communications
10
Slide 11
Comcast Cable Communications, LLC Communications & Data
Services Skype on Xfinity HD quality, personalized, easy to use
11
Slide 12
Comcast Cable Communications, LLC Communications & Data
Services Skype on Xfinity Group messaging 12
Slide 13
Comcast Cable Communications, LLC Communications & Data
Services Value-add Product Capabilities Constant Guard Evolution 13
PC / Mobile / Tablet / Person / Home Protecting your digital media
Tools to help performance, support to help You Making your online
experience safer (DNS Security & BOT Detection) Constant Guard:
Umbrella Security Suite that provides enhanced and secure customer
experience while accessing and surfing the internet. Protecting You
and your devices
Slide 14
Comcast Cable Communications, LLC Communications & Data
Services Constant Guard Protection Suite Landing Page 14
Slide 15
Comcast Cable Communications, LLC Communications & Data
Services WiFi enabling Comcast to capture more of the growing
mobile broadband market 15
Slide 16
Comcast Cable Communications, LLC Communications & Data
Services Xfinity Wi-Fi Opportunities Incorporate WiFi in outdoor,
SMB and residential environments Integrated Comcast experience
Enable a seamless roaming experience, across 3G, 4G and other WiFi
networks 16
Slide 17
Comcast Cable Communications, LLC Communications & Data
Services XFINITY WiFi Marketing in Philadelphia Coffee Cup Wrap
Bill Insert Print Ad Email Billboard Train Station Poster 17
Slide 18
Comcast Cable Communications, LLC Communications & Data
Services XFINITY WiFi on Finder Application 18
Slide 19
Comcast Cable Communications, LLC Communications & Data
Services Internet Essentials The Largest and most comprehensive
Broadband Adoption Experiment of its kind Connected more than
160,000 low-income Americans to the Internet 4,000 school
districts, 30,000 schools, 3.5m NSLP families, 2m qualifying for IE
Partnering with governors, state and local public officials to
promote and engage families in IE Multiple Digital Literacy efforts
in print, online and in person Low cost broadband service, $150
computing equipment Internet Essentials Website and Partner Portal
11.5 million pieces of promotional collateral requested through
Dec. 2012 10,000 registrations to the Partner Portal 100,000 unique
visits and growing 19
Slide 20
Comcast Cable Communications, LLC Communications & Data
Services Whats going to be important Broadband in every home All
the speed you need for all the things you want to do Enough speed
for everyone, including your mother Privacy and security to protect
you, your digital assets, your identity, your devices
Communications Portfolio (vs. voice and data) You choose how to
communicate Email, phone call, voicemail, text, chat, video Your
contacts (address book) as vehicle for communications
Personalization of your services (profiles, views, preferences)
Wi-Fi enables mobility of your communications portfolio In the home
(wireless gateway) Out of the home (mobile broadband, Xfinity
Wi-Fi) Multi-Platform access to your communications PC, tablet,
cordless phone, apps for mobile devices, TV 20
