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Icebreaker
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Communication:what, when and why?
Isabel Costello, Student Voice Coordinator (Course Reps & Quality)
Aims of the sessionEquip ourselves with the skills to be an effective Course Rep
How?• Identifying the way different groups
communicate• Identifying the different tools we can use to communicate• Deciding how we will communicate as
a team• Anticipating problems
Icebreaker
Creating a communication map
On a post-it note answer the following:• Who will you communicate with from the
University?• Who will you communicate with from the
Students’ Union?• What different types of student will you
communicate with?• What methods of communication will you use?
Creating a communication mapFeedback your ideas, and add more in!
Creating a communication mapUsing your post-its & string, work together to make a communication map to represent the communication channels
Creating a communication map
University is a complex organisation
We can help you navigate it!
We are a resource…so use us.
Time for a pep talk…
https://www.youtube.com/watch?v=l-gQLqv9f4o
What does good communication look like?
Think about good examples of communication (friends, lecturers & public figures):
What is the key to effective communication?
How can we inspire people to get involved?
What are our top 5 communication trips?
Challenges and boundaries
In pairs think about:
What challenges will you face?
What are your boundaries?
How do you want to communicate with the Students’ Union?