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Accented Workshops on Communication

The accented workshops are aimed at enhancing communication abilities at all age-group levels; these are intended, primarily, as interactive sessions that endeavor to create awareness, promote understanding of and encourage participants to look more closely at the dynamics of communications. More specifically, the workshops address the following topics:

� Interpersonal Skills; � Presentation Skills; � Interview Skills; � Selling Skills; � Understanding Conflict and its Resolution; � Verbal/Non-verbal Communications, and � Intercultural Communications.

By attending these workshops, the participants gain

focused understanding of

� The underpinnings of communication; � Simplifying the art and science of communication; � The various facets of communication at all levels; � Enhancing the value of interpersonal communication; � Honing the quality of sales-talk with proven and time-tested techniques and

role-playing; � Presenting to negotiators the subtleties of the art of negotiation and deal

fulfillment; � Real-life situations and learning how to negotiate through them; � The key concepts of interfacing with culturally different customers/affiliates; � Advantages of fostering a sense of behavioral propriety and encourage keen

understanding of the unwritten rules of communication, and � Encourage participants to graduate to new levels of excellence in

communication.

and learn how to

� Better relationships at all levels; � Listen better; � Recognize and remove communication barriers; � Be a better negotiator, trainer, communications professional, speaker, sales

person, purchaser, interviewer, and parent; � Use your voice effectively; � Observe and interpret body language;

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� Motivate others and create a climate of understanding and support at work and at home;

� Establish rapport and encourage open communication, and � Handle emotional discussions with confidence.

as also

� Analyze familiar communication situations; � Learn to observe body language; � Give and receive on-the-spot feedback; � Check self-perception vis-à-vis others’ perception of you as a communicator; � Identify communication blocks and learn how to deal with them; � Get insights into personal attitudes and behavior, and � Integrate knowledge about words, language, voice, and gesture with new

insights into the process of communication.

Workshop Leader – Smarth Bali EEEE smarthology@gmail.com CCCC +91 987 809 9777

Smarth Bali is a global communications specialist with an advanced degree in communications and demonstrated record of success in marketing and corporate communications in diverse cultural, geographical, and corporate environments. He has worked in India and the USA across corporations including ADT Security, Bank of America, Grey Worldwide, Gulf Oil, HSBC Bank, L’Oreal, MoneyGram, Primus Telecom, Reliance Telecom, Thomas Cook, and Western Union, among others. His career spans journalism, media, communications and marketing strategy, and emerging markets communications. He has lectured and shared the stage in industry seminars frequently at various forums of marketing and communications, more notably at the international marketing seminars - MoneyGram, Marcus Evans, and International Quality and Productivity Council (IQPC). Out of India and the USA, his work has extended itself to working with a slew of federal governments (Australia, France, and Malta) while other corporate engagements have allowed him the opportunity of working with diverse group of professionals from Bangladesh, Canada, Nepal, Pakistan, Sri Lanka, and the UK. He has a passion for classical Indian music, Indological literature, world cinema and is an avid hiker. His first (script for the) film Inside You (2004) was the official nomination at the prestigious Tiburon International Film Festival (TIFF), San Francisco and the South Asian International Film Festival (SAIFF), New York, USA.

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