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Communication Sending and Receiving Messages

Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

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Page 1: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

CommunicationCommunication

Sending and Receiving Messages

Sending and Receiving Messages

Page 2: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

Communicationthe exchange of ideas, feelings, or meaning between 2 or more persons

Communicationthe exchange of ideas, feelings, or meaning between 2 or more persons

Understanding Overcoming

stereotypes/prejudices A building block for all

relationships

Understanding Overcoming

stereotypes/prejudices A building block for all

relationships

Page 3: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

Body LanguageBody Language

Communicating without words Posture Space Facial expression Gestures

Communicating without words Posture Space Facial expression Gestures

Page 4: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

no words necessary

QuickTime™ and aTIFF (Uncompressed) decompressor

are needed to see this picture.

Page 5: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

what are they saying?

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Page 6: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

????

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Page 7: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

how do they really feel?

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Page 8: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

Listening

Page 9: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

how to be a good listener how to be a good listener Be quiet and attentive Watch your body language Eye contact Avoid assumptions Summarize occasionally Ask clarifying ? Watch their body language Let them know when you can’t

listen

Be quiet and attentive Watch your body language Eye contact Avoid assumptions Summarize occasionally Ask clarifying ? Watch their body language Let them know when you can’t

listen

Page 10: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

How to have positive conflictsYou statements or I statements

How to have positive conflictsYou statements or I statements

Avoid you statements which place blame

Use I statements instead Be specific “I feel taken advantage of when the only

time I hear from you is if you need a ride.” Do not apologize for your feelings Make specific requests Listen

Avoid you statements which place blame

Use I statements instead Be specific “I feel taken advantage of when the only

time I hear from you is if you need a ride.” Do not apologize for your feelings Make specific requests Listen

Page 11: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

conflictsconflicts

Anger is okay Do unto others Go to the source Get the facts

Anger is okay Do unto others Go to the source Get the facts

Page 12: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

Problem solving conflictsProblem solving conflicts

State the problem clearly “I feel” Brainstorm solutions Evaluate solutions Let go

State the problem clearly “I feel” Brainstorm solutions Evaluate solutions Let go

Page 13: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

21st Century Communication 21st Century Communication Is this what it looks like?

Page 14: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

How are we communicating with each other?

How are we communicating with each other?

Page 15: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

Is our communication successful?

Page 16: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

What are the risks?

Page 17: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

What are the benefits?

Page 18: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

How are we using it?

Page 19: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

How can we improve the way we use technology?

Page 20: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

What do we want to do next?What do we want to do next?

QUIZ-Monday Read Chapter 10 & 11

I am finalizing your quarter project details and rubric

What else do we need to be sure we cover? Is there anything that is too much?

QUIZ-Monday Read Chapter 10 & 11

I am finalizing your quarter project details and rubric

What else do we need to be sure we cover? Is there anything that is too much?

Page 21: Communication Sending and Receiving Messages. Communication the exchange of ideas, feelings, or meaning between 2 or more persons / Understanding / Overcoming

~Thoughts or ideas about this so far?

~Anything we should add or remove?