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CommunicationCommunication
Sending and Receiving Messages
Sending and Receiving Messages
Communicationthe exchange of ideas, feelings, or meaning between 2 or more persons
Communicationthe exchange of ideas, feelings, or meaning between 2 or more persons
Understanding Overcoming
stereotypes/prejudices A building block for all
relationships
Understanding Overcoming
stereotypes/prejudices A building block for all
relationships
Body LanguageBody Language
Communicating without words Posture Space Facial expression Gestures
Communicating without words Posture Space Facial expression Gestures
no words necessary
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what are they saying?
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????
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how do they really feel?
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Listening
how to be a good listener how to be a good listener Be quiet and attentive Watch your body language Eye contact Avoid assumptions Summarize occasionally Ask clarifying ? Watch their body language Let them know when you can’t
listen
Be quiet and attentive Watch your body language Eye contact Avoid assumptions Summarize occasionally Ask clarifying ? Watch their body language Let them know when you can’t
listen
How to have positive conflictsYou statements or I statements
How to have positive conflictsYou statements or I statements
Avoid you statements which place blame
Use I statements instead Be specific “I feel taken advantage of when the only
time I hear from you is if you need a ride.” Do not apologize for your feelings Make specific requests Listen
Avoid you statements which place blame
Use I statements instead Be specific “I feel taken advantage of when the only
time I hear from you is if you need a ride.” Do not apologize for your feelings Make specific requests Listen
conflictsconflicts
Anger is okay Do unto others Go to the source Get the facts
Anger is okay Do unto others Go to the source Get the facts
Problem solving conflictsProblem solving conflicts
State the problem clearly “I feel” Brainstorm solutions Evaluate solutions Let go
State the problem clearly “I feel” Brainstorm solutions Evaluate solutions Let go
21st Century Communication 21st Century Communication Is this what it looks like?
How are we communicating with each other?
How are we communicating with each other?
Is our communication successful?
What are the risks?
What are the benefits?
How are we using it?
How can we improve the way we use technology?
What do we want to do next?What do we want to do next?
QUIZ-Monday Read Chapter 10 & 11
I am finalizing your quarter project details and rubric
What else do we need to be sure we cover? Is there anything that is too much?
QUIZ-Monday Read Chapter 10 & 11
I am finalizing your quarter project details and rubric
What else do we need to be sure we cover? Is there anything that is too much?
~Thoughts or ideas about this so far?
~Anything we should add or remove?