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8/14/2019 Communication Plan.pdf
http://slidepdf.com/reader/full/communication-planpdf 1/4
Communication Plan
Part 1: Routine Administrative Tasks
Telephone interview with parents/learner (K-12)
Check discussion threads for new comments or questions Answer/send emails
Check phone if applicable for age level
Grade assignments and upload with given feedback
Check upcoming assignments and due dates
Make sure grades are up to date/post grades if necessary
Part 2: Discussion Forum Strategies
1. Set Clear Expectations: Creating a discussion forum rubric will provide learners with clarity on
exactly what is expected from them. If they have any questions before or after their posts are
graded, the rubric can be reviewed with them.
2. Time Management: Allow yourself as the instructor to separate work from home life, even in
an online setting. Communicate with students from the beginning when you will be available to
respond to discussions, or how long it may take to respond. Being honest with yourself and the
learners will make for a better time management system for everyone. Also provide time
management information or suggestions for learners to ensure their best effort with discussion
forums. Too much information can be overwhelming when the discussion is open 24 hours a
day. It may be essential to review tips and methods of a discussion forum at the beginning ofthe course.
3. Relevance: Make sure discussions or questioning topics are relevant and will make sense to
all learners. Consider cultural backgrounds and differences that may alter communication and
lead to misconceptions.
4. Modeling: Ensure all learners are comfortable with discussions forums in the beginning by
providing models of ‘excellent’ postings and other teacher-created examples that did not meet
expectations. Depending on the grade level, some learners may not be familiar with
expectations or the role they are expected to encounter in an online discussion. Fairness andclarity can be given through the modeling of examples.
5. Introductions and Goodbyes: To build a strong sense of community online, allow real
connections to take place through introductory activities and concluding activities. Examples of
these are below:
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Class Introduction:
I will introduce myself as the instructor to the class by recording a short video that describes my
background in education. This video will be embedded in an Introduction Module. Below is an example
of my personal statement that I would include in or along with the video
Hello and welcome to this course. I am Tiffany Galloway and it is my first year teaching in an
online setting. I have clear expectations for the course that you can locate through the syllabus.
I received my Bachelor’s degree in Elementary Education and my Master’s degree in
Educational Technology, both through Boise State University. I have previously taught first
grade in a face-to-face classroom and have thoroughly enjoyed working with all grade levels.
This will be an exciting semester of learning and I cannot wait to embark on this educational
journey with all of you.
Original Idea:
In order for them to get to know even more about me, I will also have students complete an icebreaker
activity by telling two truths and one false statement about themselves. I will include my statements
first for them to guess which one is incorrect.
1. I have 3 cats and 2 dogs.
2. I absolutely love watching football.
3. I have never been out of the United States.
This icebreaker allows immediate connections with classmates and sets a tone for the beginning of the
course. It exemplifies similarities and differences that will be remembered through an introduction.
Critical Thinking Questions:
Please briefly answer the following questions with as much as detail as possible.
-What are your goals as a result of this class in mathematics?
-How do you intend on using what you learn during this class?
-How would you define your use of technology in your educational experience?
Discussion Forums and Communications:
Throughout this course there will be various forms of communication. Below you will find a description
of forums we will use both synchronous and asynchronous. Proper etiquette is essential in each way
communication is held.
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1. Q & A Forum- This forum will be used when you need to ask a question that may be
answered by me or a classmate. Please post your question as direct as possible for the best
adequate answer. These should include questions or concerns going along with the course,
assignments, or technical problems.
2. Student Lounge- This is a chat room made accessible for you as peers to discuss educational
concerns or questions that regard to issues outside of the course as well as the course itself. It
is a place to socialize and get to know classmates better as well.
3. Discussion Threads- These threads are used when I assign discussion posts based on the
curriculum. You will communicate with me by replying and then you will also respond and
collaborate with classmates here.
4. Announcement Forum- This forum will be updated on a regular basis to inform the class
about upcoming assignments/news. A schedule will also be available.
5. Email- I will always be available by email and will respond as quickly as possible including
evenings and weekends. If there are further questions or concerns you can leave a message or
voicemail.
Email: [email protected] Phone: 208-238-4489
Part 3: Discussion Forum Assessment
This rubric will be used to help guide learners when they are doing their discussion posts online. This
may include participating in a reflection, responding to a question from readings, analyzing a criticalthinking question, or corresponding to a classmate through the discussion forum.
Link to Rubric
Part 4: Management Issues and Strategies
Online meetings will occur frequently throughout the course. General announcements will review
conversation strategies that have been represented in discussions, those that can be used, and the
issues that are occurring.
Some of these issues include:
Misconceptions: When there is a misconception occurring in a discussion forum an email will be
sent individually with further guidelines; however if it is multiple participants I will provide
further details to clarify in the original post and allow resubmission.
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Inactivity by student(s): Depending on the grade level, contact with the student(s) would be
conducted to see if they did not understand the expectations of participation in discussions or if
something else was going on. A plan of action would then be developed for the remainder of
the course.
Inappropriate communications: Appropriateness will be clearly defined with examples given
prior to the start of discussions. When inappropriate communications take place a reminder to
the entire class will be posted, then if it continues further individual learners will need
addressed. Discussion posts may need to be deleted or editing depending on the exact
circumstances.
Dominant student: For the respect of the learner and their effort, an individual conversation
with that student would be given with an emphasis of the need for everyone to be involved.
The need for given requirements may also be addressed and how it is important for everyoneto get their initial thoughts posted.
Accidently deleting discussion posts: Remind students that it is a good idea to type posts in a
word processor and save frequently, then they can copy their work to the discussion or vice
versa.
Clutter on forums: Various forums will be set up throughout the course. These will be for formal
and informal discussions. The discussions will also be separated by topics.
Rebellious student: A private reminder needs to be given that everything in the discussions are
public content and depending on the age level a parent notification may be necessary.
Late discussion posts occurring often: Late posts will happen, based on loss of tracking
assignments or personal reasons. However if this happens often, an email may be sent to the
entire class about following guidelines and checking discussions daily.
Security: In an online environment, learners may be reluctant to share too much information.
Teach your students at the beginning of the course about sharing their personal informationand what is appropriate. Add frequent reminders to an announcement forum if issues arise.