Communication & Digital Inclusion for Career Development · 2019-08-25 · Digital inclusion Research overseas suggests that lifting digital capabilities will improve social and economic

Welcome Haere Mai | Respect Manaaki | Together Tūhono | Aim High Angamua

Auckland District Health Board

Communication & Digital Inclusion for

Career Development



Cleaner, Waste and Orderly roles the living wage 100%

lower income employee group 75% Māori and Pacific employees 50%



job specific training

financial capability

career pathway

improving wellbeing



Series of focus groups meetings with cleaners

and orderlies.

Feedback informed key priorities for the

To Thrive programme.



Auckland District Health Board Welcome Haere Mai | Respect Manaaki | Together Tūhono | Aim High Angamua

Barriers to Career Progression:

� Literacy

� Numeracy

� ESOL

� Digital literacy


A Collaborative Project




Digital inclusion

Research overseas suggests that lifting digital capabilities will improve social and economic outcomes for New Zealanders, but

having the skills to engage in a digital world is just one dimension.

Soper, C. (2017). Solving Digital Divides Together: An InternetNZ Position Paper. Retrieved from https://internetnz.nz/sites/default/files/submissions/Solving_Digital_Divides.pdf

There is compelling evidence that the benefits to individuals and to societies will only be realised if other digital dimensions, such

as motivation, access and trust, are satisfied at the same time. The term most frequently used to encompass all

these dimensions is

‘digital inclusion’ Digital Inclusion Research Group (2017) “Digital New Zealanders: The Pulse of Our Nation” Retrieved from

http://www.mbie.govt.nz/infoservices/science-innovation/digital-economy/digital-new-zealanders-the-pulse-of-our-nation-may-2017.pdf


Welcome Haere Mai | Respect Manaaki | Together Tūhono | Aim High Angamua Evans, L., & Strickland, E. (2018). Out of the Maze, Building Digitally Inclusive Communities. Retrieved from https://static1.squarespace.com/static/5bd0d99e16b6404fe9018538/t/5bdf7f9b575d1f0d19337766/1541373904877/OutOfTheMaze.pdf



Programme setup:

9 Motivation

9 Access to relevant training/skill

development

9 Opportunity to use/ practise skills



Career Development Programme

9 16 Learners 9 2 sites 9 13 Weeks

Device management Basic emailing

word processing Internet access Online safety

Digital goal setting

Communication Reading/Writing Workplace Material

Numeracy Digital Literacy




Digital skills for learning, life & work



Learners who complete the Family Connect programme increase their confidence level by 2 points on an 8 point scale. This is twice the national

median.


WLN Programme

Goals


Workplace shifts:

Effective Communication

Workplace Documents

Digital Accessibility

Self-Awareness

for Career Progression



Training and Beyond: The Ripple Effect & Sustainability

Pathways Awarua

ADHB Workforce Central

Fuel50 & Career Conversations



Promotion through

negotiation


outcomes

9 Increase in Career engagement

9 5 HCA Cadetship programme

9 Communication confidence

9 1 at MIT for HCA

9 3 applying for roles

9 Everyone is online

9 Digital confidence



“I am loving this course and learning a lot of things,

things I didn't know about in this technology world.

I have improved my confidence on the

computer and I feel more positive about myself

and my work”.


“I have learned how to use the computer and

do emails, do feedback, leadership, access

workforce central to check my timesheets, how to job search on

Hippo, access kiosk, my drive and word

documents”.



“Personally, l feel part of Auckland DHB for the first

time due to having access to Hippo/ Kiosk etc and the

personal development in the To Thrive Booklet.

It excites me when an employer as large as

Auckland DHB practices holistic health for all, not just

the customer”.





Sue West [email protected]

Megan Sheppard [email protected]

Adele Thomas [email protected]