Relationships

And Conversations

Communicatio

n

re·la·tion·ship  /riˈlāSHənˌSHip/

Activity

Activity

Conversations

How do people behave when a conversation becomes difficult?

Activity

Typical Path

See and/orHear

Tell A Story

Feel Act

Theory

Judge

Guess

Assume

Facts help eliminate stories.But they do not eliminate emotion.

Facts are the

pathway to

meaningful

dialogue

Creating Dialogue

Facts Possible Story Ask Dialogu

e

Give Good Information

Gather Good Information

Activity

Additional Skills and Tools

Common Purpose

Be curious,not judgmental.

Walt Whitman

Value

Make sure what

You say adds

Recognize the

other person’s

Understanding does not = Agreement

Sensitivity does not = Acquiescence

Listen with Empathy

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