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7/28/2019 communication behavior of overseas Pakistanis foundation
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GROUPMEMBERS:
Muhammad Umeem ul Ehsan 10-ENC-18
Muhammad Shahzad 10-ENC-65
Owais Khalid 10-ENC-71
Syed Kifayat Ullah 10-ENC-75
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COMMUNICATIONFLOWIN
OVERSEAS PAKISTANISFOUNDATION (OPF)
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PURPOSE:
This completed report is written for understanding
communication flow in the organization i.e.
Downward communication Upward communication
Lateral/Horizontal communication
Diagonal communication
External communication
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Objective of OPF on which communication based:
Identifying OPs problems and contributing to their solutions such as:
Property conflicts in Pakistan.
Jobs problems in Pakistan. Residential problems in Pakistan and their solution by making
housing schemes.
Study problems for the children of overseas Pakistanis in Pakistan.
Residential and work permit problem in abroad.
To grant scholarships and stipend for studies to deserving overseas
Pakistanis foundation.
Study help for those whose parents are labors in abroad with
scholarships.
Study help by making schools and colleges in Pakistan for
overseas Pakistanis.
To give grant to community centers. Mosques.
Libraries.
Organizing of seminars.
Organizing of national day events.
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Board of governors
Managing director
Dy. managing director Executive director
Secretary BOGDG finance
DG training DG HR &
admin
DG S&W DG W &SI DG internal
audit
DG
education
Regional head
RO. Lahore
Regional headR.O Peshawar
Regional head R.OMirpur khas
Regional headR.O Karachi
Regional headR.O Quetta
Regional headR.O Multan
MIS section P & MC Legal cell
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COMMUNICATIONFLOWIN OPF:
Tools of communication:
Tools are the mediums and channels through which
organizational members communicate with each other.
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No: Tools No: Tools1 Magazine (Monthly yaran-e-watan) 2 FAQS (website)3 Website 4 Memo/letters5 Email 6 Enclosure/inserts7 Tender (website and newspaper) 8 Overseas Pakistanis help line9 Advertisement (newspapers and websites) 10 Video (documentary)
11 Bulletin board 12 Social media (Facebook, twitter)13 Large groups meetings (conference hall) 14 Small groups meetings (conference hall)
15 Power point slides 16 Complaint cell (online and by hand)17 Face to face 18 Webinars19 News (magazine and website) 20 Suggestion box (online, by magazine)21 FERC(foreign exchange remittance card) 22 Annual reports
23 Circular and notices 24 Grievance system
Tools of communication:
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EDUCATIONASA DIVISIONOFINTEREST:
Here we take education as a division of interest and will
discuss flow of upward, downward, lateral communicationwith itself, diagonal communication with other divisions and
external communication with organizations
Communication flow:
Assume that you are an administrator of school, college or university
organization. You have to come across a broad range of messages
that are communicated to you and to your subordinates by you. For
example,
your supervisor asks you to make a report, and you have to
submit that, another administrator hand you a memo regarding
administrative activities. You may read an email by your friend. Youremployee may update a status on social media pointing you about
your performance in office. Now from these examples we are able to
distinguish between different flows of communication.
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Managing director
Director General
Director
Addl. Director (boyscollege Islamabad)
Addl. Director (GirlsCollege)
Addl. Director (Punjaband AJK School)
Addl. Director (budget)
Dy. Director (Sindh,
Baluchistan and Kpk)
4xAD (Education)
Accountant Academic and operation
Principal
Operation Academic
Extracurricul
ar activities
Health and
safetyAdmin
Course
coordinator
Lecturers/as
sessors
Internal
verifier/m-
oderator
Examinati
on branch
Admission
branch
Data administratoraccount assistance
Administrativeassistance/receptionist
Inside educational
division
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DOWNWARDCOMMUNICATION:
Implementations of goals, objectives and strategies:
No: Tool1 Website2 Conference hall3 Power point slides4 Notice board5 Memo/letters6 magazine7 Circulars
Jobs instructions and principles:
No: Tool1 Bulletin board2 Conference hall3 Notice board4 Circulars5 FAQS
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DOWNWARDCOMMUNICATION:Procedures and practice:
No: Tools
1 Bulletin board2 Notice board3 Circulars4 Conference hall5 FAQS
Performance and feedback:
No: Tools
1 Magazine2 Notice board3 Face to face4 Social media
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DOWNWARDCOMMUNICATION:
Socialization:
No: Tools
1 Magazine2 Social media3 Notice board4 website5 News
Conclusion:
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UPWARDCOMMUNICATIONFLOW:
Problems and expectations:
No: Tools1 Magazine2 Face to face3 Email4 Bulletin board5 Social media6 Complaint cellSuggestion for improvement:
No: Tools1 Email2 Magazine3 Face to face4 Suggestion box5 Annual reports6 Social media
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UPWARDCOMMUNICATIONFLOW:
Performance reports:
No: Tools1 Magazine2 News3 Small group meetings
Grievance and disputes:
No: Tools
1 Grievance redressed system2 Complaint cell3 Face to face4 Social media
Conclusion:
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HORIZONTAL / LATERALCOMMUNICATION:
Intradepartmental problem solving:
No: Tools1 Small groups meeting2 Face to face3 Social media
Intradepartmental coordination:
No: Tools1 Social media2 Face to face3 Small group meetings
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HORIZONTAL / LATERALCOMMUNICATION:
Staff advice to line department:
No: Tools
1 Circular2 Bulletin board3 Small group meetings4 Face to face5 letters6 email
Conclusion :
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DIAGONALFLOWOFCOMMUNICATION:
Necessity and challenges of organization:
No: Tools
1 Bulletin board
2 Small group meeting
3 Power point slides
4 Face to face
5 Circulars and notices
6 Memo/letters
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EXTERNALFLOWOFCOMMUNICATION:
Investors
Examination boards
Press (media) Partners
Employees
Banks
Influencers
Competitors (school or
colleges)
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EXTERNALFLOWOFCOMMUNICATION:No: Tools1 Magazines2 Websites3 Tenders4 Advertisement5 Face to face6 News7 FERC8 Overseas Pakistanis friend help line9 Video10 Social media11 Conference hall12 Email13 Phone
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TAKINGWHOLE OPF INTOCONSIDERATION:
Downward communication:No: Tools1 Website2
Small group meeting
3 Face to face4 News5 Memos6 Social media
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TAKINGWHOLE OPF INTOCONSIDERATION:
Upward communication:No: Tools1 Small group meeting2 Face to face3 Social media4 Magazine5 News
Lateral / horizontal communication:
No: Tools1 Email2
Large group meeting
3 Face to face4 Social media5 Memo6 Video
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TAKINGWHOLE OPF INTOCONSIDERATION:
External communication:
Overseas Pakistanis friend help line:
Website
Phone
OPF membership and FERC:
Social media Website
FAQs
Phone
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TAKINGWHOLE OPF INTOCONSIDERATION:
Transportation of dead bodies:
Face to face
Phone
Housing schemes:
Advertisement
Tender
Magazines
News
Social media Phone
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TAKINGWHOLE OPF INTOCONSIDERATION:
Education and scholarships:
Social media
Tenders
Email Phone
News
Face to face
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CONCLUSION:
Recommendation: