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COMMUNICATION APPREHENSION
Definition
• Communication Apprehension:An individual’s level of fear or anxiety with either real or anticipated communication with another person or group of people.
Types of CA
• Traitlike – those who get nervous in almost all communication interactions
• Generalized Context – people who get nervous in one particular type of interaction
….Types of CA
Types of Interactions
• Public Speaking (talking to a large audience)
• Meetings (small groups, 10-15 people)
• Group discussions (class)
• Interpersonal (1-2 people)
…Types of CA
Person-Group – Talking to a specific group of peopleEx:
Situational – Feeling nervous in specific situationsEx:
Causes of CA
• Heredity – inherited the personality trait
• Modeling – witnesses a speaker that was nervous
• Childhood reinforcement – made fun of or had a bad experience as a child (with speaking)
• Skills deficit – speech impediment, no training
Treatments for CA
• Small steps toward the goal – doing small speeches and gradually working up to the major ones
• Positive visualization – like sports, you mentally picture yourself doing a good job
• Skills training – taking speech class and learning the skills needed to succeed at public speaking
Research shows…
• A persons level of fear or anxiety has NOTHING TO DO WITH:• Intelligence• Gender• Age• Race• Culture
IT’S COMMON!!
• Public speaking is the #1 Fear of Americans:• 41% = giving a speech• Only 19% = death
• 70-75% of people have some level of public speaking anxiety
• 15-20% have a high level of anxiety