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Communicating With Teens Keith Neuber, MS I KAN Presentations www.ikan2.com [email protected]

Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations [email protected]

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Page 1: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Communicating With

Teens Keith Neuber, MS

I KAN Presentations www.ikan2.com [email protected]

Page 2: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Adolescent Perspective

Attitude Formation

–Role models

–Environmental factors

–Peer influence

–Societal expectations

Page 3: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Adolescent Perspective

Developmental milestones

–Physical changes

– Identity development

Achiever

Moratorium

Foreclosure

Diffusion

–Relationship changes

–Need for acceptance

Page 4: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Adolescent Perspective

Value structure

–Right vs. wrong

–Norm vs. deviation

–Work ethic

–Anticipation of future potential

Page 5: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Communication 101

Effective Communication

Message sent = Message received

Page 6: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Communication 101

Non-verbal communication

–Body language

–Eye contact

Page 7: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Communication 101

Listening skills

–Eye contact

–Attending

–Body language

–Determining the message

–Checking your assumptions

“What I hear you saying is…”

Page 8: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Communication 101

Speaking skills

–Tone of voice

–Body language

–Word selection

–Checking your message

“What do you hear me saying?”

Page 9: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Do’s and Dont’s of Talking with

Teens

Do

–Remember what it was like to be their age.

–How would you really react if you were their in their shoes?

Page 10: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Do’s and Dont’s of Talking with

Teens

Don’t

–Tell teens what they should do.

–Teens want to think and make their own decisions.

–Challenge their thinking.

Page 11: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Do’s and Dont’s of Talking with

Teens

Do

–Ask questions.

– If you want to know, ask.

–Teens are rarely bothered by someone who wants to know what they think and why they think it.

Page 12: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Do’s and Dont’s of Talking with

Teens

Don’t

–Assume that your getting your way means that the teen agrees with your intent.

–Teens will agree quickly to avoid hearing what you have to say with no intention of complying.

Page 13: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Do’s and Dont’s of Talking with

Teens

Do

–Make sense.

–Teens will challenge statements they believe can not be defended.

– “Because I said so” from an authority figure is likely to provoke rebellion (passive or aggressive).

Page 14: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Do’s and Dont’s of Talking with

Teens

Don’t

–Threaten – promise.

–Make sure the teen understands the potential consequences for their choices.

–Often teens act before considering the outcome of their choice.

Page 15: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Do’s and Dont’s of Talking with

Teens

Do

–Be honest.

–Tell them what you expect and why you expect it.

–Help them recognize how compliance is in their best interest.

Page 16: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Do’s and Dont’s of Talking with

Teens

Don’t

–Assume you are right.

–There are many different ways to deal with a circumstance.

–Be flexible enough to modify your position if the teen raises a viable alternative or obstacle.

Page 17: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Do’s and Dont’s of Talking with

Teens

Do

–Speak in a respectful manner.

–Model the attitude you want them to project.

–Treat them the way you want to be treated.

Page 18: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Do’s and Dont’s of Talking with

Teens

Don’t

–Wait for a crisis to intervene.

–Demonstrate an active interest in their behavior and attitude on a regular basis.

Page 19: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Do’s and Dont’s of Talking with

Teens

Do

–Practice what you preach.

–Teens are turned off by adults who say one thing and do the opposite.

Page 20: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Facilitating Change

Ownership of the problem

Ownership of the plan

Page 21: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Facilitating Change

Developing a plan

–Developing objectives

–Creating by-in

–Anticipating obstacles

–Controlling extraneous variables

–Encouraging effort

Page 22: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Facilitating Change

Developing objectives

–What do you want for the teen?

–What do they want for themselves?

–Aim low and overacheive

Page 23: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Facilitating Change

Create buy-in

–Clear expectations

–Clear consequences

–Timelines

–Predictable follow up

Page 24: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Facilitating Change

Anticipate obstacles

–Physical/intellectual deficits

– Intra-psychic issues

–External demands

Page 25: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Facilitating Change

Controlling extraneous variables

–Collaterals

Family

Peers

School

Work

–Access to resources

Page 26: Communicating With Teens...Communicating With Teens Keith Neuber, MS I KAN Presentations  keith@ikan2.com

Facilitating Change

Encouraging Effort

–Reinforcement

–Praising Effort

–Building momentum

–Smoothing the ripples