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Commercial Vehicle Buyers Guide
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TESTED: Mercedes-Benz Sprinter, Ford Transit Connect, Nissan NV
> Aftermarket Showcase: Top products to fit your trade
> Billboard on Wheels: Best practices for vinyl wraps
> Green Fleet: Is alternative powertrain technology for you?
Inside2012 PMA Number 40069635
buyers guide
Nissan NVThe newest entry in Canada’s commercial segment
01_Cover_CVBG.indd 1 12-06-05 2:28 PM
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AVAILABLE SPRING 2012.Vehicle may be shown with optional equipment. *Behind front row. 1928 L (68.1 cu. ft .). **Class is Small Utility versus 2012/2013 competitors. Estimated fuel consumption ratings for the 2013 Escape FWD 1.6L GTDI I-4 6-Speed Automatic: 9.1L/100 km city and 6.0L/100 km hwy. Fuel consumption ratings based on Transport Canada-approved test methods. Actual fuel consumption will vary based on road conditions, vehicle loading and driving habits.
Ford Escape.indd 1 12-05-30 9:47 AM
2012 cvbg [3]
Getting connected
road tests22 Nissan NVPickup truck driveability meets high roof cargo capabilities
24 Ford Transit ConnectCanada Post seems to like it. Read what our writer had to say about his week behind the wheel
26 Mercedes-Benz SprinterLoads of space in this stand-up stalwart
fi rst look28 Kia Rondo C/V A little lost amongst all the passenger car success has been Kia’s adaptable commercial version of the Rondo
tailpipes30 Commercial sales risingWhy light and medium duty vehicle sales are helping drive the auto recovery in North America
06 New engine technologyGM and Chrysler offering CNG
commercial applications
08 More powerExpress cargo offers new
Duramax turbo-diesel
10 New bootSay goodbye to laces
aftermarket 12 New product showcase
16 Wrap timeHow to turn your vehicle into a moving
advertisement
fl eet management 18 Thinking green?
How to determine if alternative powertrain technologies are right for your fl eet
20 Insurance primerFacts to consider when looking for
commercial vehicle insurance
market news
contents03Publisher Neil OliverGeneral Manager David Harvey
Director of Editorial Craig RitchieManaging Editor Jackson Hayes
Contributors Jordan Martin, Craig Ritchie
Production Manager Rhonda RidgwayArt Director Scott MacDonaldGraphic Designers Maria Rodriguez / Tania SigrisiAdvertising Coordinator Linda Clegg
Advertising Sales Manager Matthew NicholsonAccount Managers Dave Kraisosky, Ralph VentrigliaSpecial Projects Manager Jock McClearyAssistant Office Manager Donna AllenAccounts Receivable Coordinator Silvanna BogdanovskiDistribution Manager Alexandria Anchor
Director of Production Mark DillsBusiness Manager Sandy Pare
Editorial & Sales447 Speers Rd., Suite 4, Oakville, ON L6K 3S7Ph: 905-842-6591 Toll Free: 1-800-693-7986 F: 905-842-4432Editorial: [email protected]
The publisher assumes no responsibility for the return or safety of any materials.
Production: [email protected]
Premier Publications and Shows publishes Carguide, World of Wheels, Canadian Autoworld, Boatguide, Boating Business, PORTS Cruising Guides, West of the City, and Ideal Home.
GST Registration #R137752424Publications Mail Agreement #40069635Mail Registration #5304083
No part of this magazine may be reproduced without the written consent of the publisher.
Return all undeliverable Canadian addresses to:Premier Publications and Shows447 Speers Rd., Suite 4, Oakville, ON L6K 3S7
buyers guide
03_Contents.indd 3 12-06-05 10:47 AM
[4] cvbg 2012
04 ignitionby Jackson Hayesmanaging editor
This is more than just a magazine. This is a new beginning.
For more than 40 years, Carguide has been Canada’s premier consumer automotive publication. Our
annual buyers’ guides were a must-have item for generations of car buyers. Every year, our large staff of
award-winning automotive journalists would break down every vehicle available in the Canadian market
by segment and price, letting you know which vehicles should top your shopping lists.
If you bought a magazine in the 1970s, ‘80s or ‘90s to compare and contrast vehicles, chances are,
it was Carguide.
Times have changed and the market for that type of information in a physical form has changed with it.
Buyers are arguably more informed about their vehicle purchase than ever before, thanks to the Internet.
And as we have adapted Carguide’s editorial direction to change with the times, we have also noticed
an underrepresented segment of the market. While we can name a dozen titles that review luxury cars
most of us will never even ride in let alone purchase, there hasn’t been a national commercial vehicle
presence in this space – until now.
Let me introduce you to the Commercial Vehicle Buyers Guide. This annual edition supports our
regular Carguide issues but aims to serve a very specifi c segment – the light- to medium-duty commercial
vehicle owner.
Our mandate is simple: Provide you with all the expertise and advice you fi nd in the passenger car
segment, but in the commercial vehicle space.
Do you drive a work vehicle loaded with tools, supplies or inventory? Than this magazine is for you. We
are here for the electricians, the roofers, the welders and the general contractors who build, renovate and
repair all across Canada.
Think of the Commercial Vehicle Buyers Guide as your own personal Carguide. Each issue will have all
the news and aftermarket information to keep you up to date, along with actual road tests of commercial
vehicles you won’t fi nd anywhere else.
While personally removed from a world of muddy boots, swinging hammers and noisy construction
sites now, I did spend the better part of a decade working various stints as a general laborour, carpenter’s
assistant and auto parts delivery driver behind the wheel of my fare share of commercial vehicles. I am no
stranger to this world and am so happy to be returning, in a way, to the construction site.
Flip through our inaugural issue to get an idea of what we can offer. In addition to a full aftermarket
preview of new products, we include some great market news about vehicle values, best practices on
vinyl wraps and commercial vehicle insurance.
Following that, CVBG offers something you can’t fi nd anywhere else, our fi rst in a series of actual road
tests of commercial vehicles.
I hope you enjoy it.
Cheers,
Jackson Hayes
New kid on the construction site
We are here for the electricians, the roofers, the
welders and the general
contractors who build, renovate
and repair all across Canada.
,
04_Ignition.indd 4 12-06-05 10:48 AM
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Go to NextGenMotorOil.ca and find out why it is important to recycle your used oil and use recycled oil.
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Available at
Valvoline.indd 1 12-05-29 11:34 AM
market news06
General Motors and Chrysler have announced details
of compressed natural gas-powered (CNG) vehicles
for commercial and fleet applications.
Chevrolet and GMC has said it would offer the new
engine technology on the 2013 Chevrolet Silverado
and GMC Sierra 2500 HD extended cab pickup
trucks.
The vehicles include a compressed natural gas
(CNG) capable Vortec 6.0L V8 engine that seamlessly
transitions between CNG and gasoline fuel systems.
Combined, the trucks are expected to offer a range of
more than 1,000 km. The Silverado and Sierra will be
available in standard and long box, with either two- or
four-wheel drive.
Since CNG is a clean-burning, domestically pro-
duced fuel, both automakers have noted the tech-
nology should have wide appeal. Fleet and retail
consumers can place orders late this year.
At the same time, Ram is building a 2500 Heavy
Duty CNG pickup designed for fleet and commercial
customers.
“Commercial cus-
tomers are extremely
important to Ram Truck,” explains
Fred Diaz, Ram Truck president and CEO,
adding that a hard-working, fully capable CNG-
powered truck to the Ram lineup makes a lot of
sense economically and environmentally.
Chrysler says compressed natural gas is a widely
accepted fuel in the U.S., Europe and Asia and is
well-suited to run in the 5.7-liter HEMI engine. The
clean-burning option has a lower environmental
impact with CNG demonstrating a reduction of 70 to
90 per cent of smog-producing pollutants.
“Our commercial fleet customers have been ask-
ing us to build a CNG powered Ram,” said Peter
Grady, V-P of network development and fleet for
Chrysler Group LLC. “These fleets have already
developed their own fleet fueling infrastructure for
CNG, and are strong proponents of the technology.”
GM’s bi-fuel commercial trucks will be covered by
its three-year, 60,000-km new vehicle limited war-
ranty and five-year, 160,000-km limited powertrain
warranty and vehicle emissions warranty, meeting all
Environment Canada emission requirements.
The trucks are built in Fort Wayne, Ind., and
then sent to the Tier One supplier for installation of
the CNG bi-fuel delivery and storage system. The
entire gaseous fuel system meets GM’s strict quality,
durability, safety testing and is covered under the
extensive warranty.
Nissan Canada is helping NV customers personalize their vehicles with the
launch of a vehicle graphics website in partnership with 3M Original Wraps (a
division of 3M Canada Company).
3M Original Wraps developed a software application which will allow all
NV customers the ability to create their own design, utilizing their own logos
or using the many assets on the site to get started. The application is now
available through the Nissan Commercial Graphics website.
The NV graphics are professionally installed, yet removable and safe for
the vehicle’s exterior. The graphics are printed on professional, automotive
grade 3M Scotchprint On-Demand vinyl and laminated for protection and
fade resistance.
All graphics are professionally designed and are completely unique for
every business. Delivery usually takes usually one to two weeks, with pro-
fessional graphic installers available in markets where Nissan commercial
vehicles are sold.
“We’re pleased to offer high quality, customized vehicle personalization
with hundreds of different graphic designs created specifically for the Nissan
NV,” said Judy Wheeler, director of marketing for Nissan Canada.
Nissan entered the commercial vehicle market in Canada for the first time
last spring with the arrival of the full-size NV. Since then, the automaker has
added a12-seat passenger version and, in 2013, the NV200 compact cargo
van arrives.
Nissan partners with 3M on NV personalization program
Domestics offering compressed natural gas-powered units
[6] cvbg 2012
06-10_Market News.indd 6 12-06-05 11:22 AM
Yokohama.indd 1 12-05-23 4:57 PM
market news
Imagine a fully electric commercial delivery van that emits absolutely zero
emissions, carries a whopping 850 kg payload, offers a 130 km range and fully
recharges in just five hours. If you’re in Europe, there’s no need to imagine,
for this vehicle already exists. Here in Canada, you’ll need to bide your time,
but not for long.
The vehicle is the new Mercedes-Benz Vito E-Cell, a fully electric version of
the company’s popular compact delivery van. Slightly smaller than a Sprinter,
the Vito is a front wheel drive cargo van with a capacity in the 2.7 to 3.2 ton
class, and normally sold with a gas or diesel engine.
The fully electric E-Cell version uses a unique battery system that is housed
in the vehicle floor, resulting in no loss of cargo capacity.
The electric Vito differs from its fossil-fuelled kin only in its powertrain – the
cargo capacity is identical. Enormous 92 cm by 124 cm sliding doors on both
sides (wide enough for forklift loading), plus a wide-opening tailgate, provide
full access to the Vito E-Cell’s cavernous 5.7 cubic meter cargo bay. Its fully
flat floor offers an impressive 1,277 mm (4.2 feet) between the wheel wells,
accommodating full sheets of plywood or drywall with ease.
While its 130 km range and 80 km per hour top speed won’t compare to
that of a diesel Sprinter van, remember the Vito E-Cell is designed for use as
a package delivery van in urban areas.
“In most urban areas, it simply isn’t possible to do 80 kilometres per hour
due to the traffic,” says Volker Mornhinweg, head of Mercedes-Benz Vans.
“Our research has shown that most of our fleet customers for this type of
vehicle are driving short distances, making many stops, and averaging from
50 to 80 kilometres over the course of a full day.”
The E-Cell Vito may be quiet, but it doesn’t lack pep. Commercial Vehicle
Buyers Guide was lucky enough to be treated to a couple of test runs around
the Mercedes-Benz test track in Stuttgart, where we could experience first-
hand how the E-Cell Vito handled everything from high speed straight-aways,
steep banking turns, long stretches of weathered cobblestones and even a 20
percent grade.
The electric motor’s ability to apply full torque from a standstill provides
spirited acceleration and unique agility, which would be a legitimate plus in
typical city traffic. In terms of driving performance, the E-Cell Vito performs on
par with a state-of-the-art diesel.
Mercedes-Benz Canada hasn’t announced firm plans to bring the Vito
E-Cell to Canada just yet, but it is a good bet the van will make an appearance
on our shores in the not too distant future.
08
Silence is goldenMercedes-Benz’ all-electric Vito E-Cell delivery van is raising eyebrows in Europe, proving that zero emission commercial vehicles don’t exist only in dreams
An updated Duramax turbo-diesel V8 is now
offered in the 2012 Express Cargo, delivering best-
in-class torque and horsepower.
Introduced for 2011, this updated Duramax,
known by its LGH engine code, is more fuel-
efficient than the previous model. Despite being
rated 260 horsepower and 525 lb.-ft. of torque,
the engine also reduces NOx emissions by up to
63 per cent.
To meet tighter emissions requirements, the
LGH Duramax was designed with an EGR cooling
system, along with revised turbocharger tuning that
helps enhance EGR performance.
It also has a large-capacity selective catalytic
reduction system. In fact, the engine features the
latest in emission control technology, making it the
cleanest Duramax engine ever produced.
NOx emissions are controlled via a Selective
Catalyst Reduction aftertreatment system that uses
urea-based Diesel (Emission) Exhaust Fluid (DEF).
The DEF is housed in a 5.83-gallon (20 L) tank
and needs to be replenished about every 8,000
km. Electrically heated lines feed the DEF to the
emission system to ensure adequate delivery in
cold weather.
General Motors says the Duramax also provides
“outstanding” cold-weather performance, with
microprocessor-controlled glow plugs capable of
gas engine-like start performance in less than three
seconds in temperatures as low as -29 degrees
Celsius without a block heater.
“The engine has been developed to operate for
at least 322,000 km on a rough-duty cycle without
the need for a major overhaul,” the automaker
says. “And it is backed with a five-year/160,000
kilometre powertrain warranty.”
Express Cargo offers updated Duramax turbo-diesel
[8] cvbg 2012
06-10_Market News.indd 8 12-06-05 11:24 AM
Autocatch.com FULL.indd 1 12-05-29 11:38 AM
market news10Ford to offer Transit diesel option, fl eet emissions calculator Ford has confirmed it will offer an all-new North American diesel engine option
for its new Ford Transit cargo and passenger vans when production starts in
Kansas City in 2013.
This will be in addition to the 3.5-liter EcoBoost V6 gasoline engine already
in the Ford F-150.
“The return of a diesel engine option to Ford’s full-size van lineup answers
customers’ calls for more choice when seeking a van with superior fuel
economy and balanced capability,” the automaker says.
Overall, the new Transit will achieve at least 25 per cent better fuel economy
compared to similar E-Series vans, due to its advanced gas and diesel pow-
ertrains and smart weight savings that will trim at least 136 kg.
“That means commercial and retail customers could save potentially thou-
sands of dollars in operating costs from fuel savings alone.”
In addition to the new Transit, certain E-Series body styles will continue to
be available through most of the decade in North America, even after the U.S.-
built Transit goes on sale.
Beyond the engine technology, Ford says it has developed a specialized
new tool to help optimize fleet purchases based on specific fuel types and
operating locations.
Called the Vehicle Emissions and Fuel Cost Calculator, the new tool is
designed to help fleet customers understand their current carbon footprint
and to model various scenarios based on the types of vehicles they choose for
their fleets. The tool incorporates important information to evaluate fuel costs
and emissions, providing a unique opportunity for fleet managers to quickly
evaluate multiple options.
The Vehicle Emissions and Fuel Cost Calculator utilizes such information as
vehicle type, fuel type and traffic conditions (stop-and-go city traffic or on the
highway, for instance), along with the geographic region in which the car will
be used to generate information about the efficiency of a fleet.
The proprietary program, which must be used in conjunction with the sup-
port of a Ford representative, will create customized scenarios for customers
by using special formulas and variables to determine the environmental impact
and fuel costs of specific vehicles.
“This tool will help our customers make the most informed purchase
decision possible – one that will meet their business needs, help promote
energy security and help protect the environment,” said Sandy Winkler, senior
researcher with Ford research and innovation and developer of the tool.
Canadian builders, landscapers,
fi refi ghters and carpenters require
footwear that offers both comfort and
safety. That’s why footwear maker
Blundstone says it has made creating the
lightest, most durable work boots to hit
the concrete a part of its mission.
“The thought of working
all day in the
dry summer
heat already
sounds
exhausting,”
the company says. “But the idea of having
to wear uncomfortable steel-toed boots
sounds even more unbearable. Having to
lace up and untie your work boots after a
long, hard day is just out of the question.”
To that end, Blundstone has introduced
its CSA Greenpatch pull-on, kick-off
boots.“The Blundstone’s CSA Greenpatch
provides with you with the same easy
pull on, kick off function as your regular
Blundstone’s, with the added protection
of CSA approval,” said Ian Heaps of
Blundstone Footwear. “For those working
in tougher environments, there should be
no compromise when it comes to safety
in footwear. Added cushioning and high
quality materials offer all day comfort on
even the harshest surfaces.”
Blundstone CSA soles are made with
state-of-the-art materials; including new
Kevlar CSA approved protection mid-soles
that are lighter and more flexible. A heat
formed heel reduces the risk of blisters
while the toes are protected by a broad
fitting, tempered steel, Grade 1 safety
toe cap.
Say goodbye to laces
[10] cvbg 2012
06-10_Market News.indd 10 12-06-05 11:28 AM
Business OwnersNeed Life Insurance
If you are a business owner or have a business partner, life insurance is crucial to ensuring the continuation
of your business should something happen to either of you. The loss of a key person can devastate your
business. Having life insurance will enable you to reassure creditors and keep your business running and
will protect the fi nancial future of your company.
Get the protection your business needs. Visit InsuranceHotline.com to get a free, no obligation quote.
Insurance hotline.indd 1 12-05-23 4:48 PM
aftermarket12Backrack’s products are readily available
With a manufacturing facility in Oakville,
Ontario, and its products available at
most truck accessories stores across
North America, it is safe to say Backrack’s
products are readily available.
The Backrack is a fully welded steel
cab guard and ladder rack. It is powder-
coated and can be mounted directly into
the stake holes of truck beds and allows
for a no-drill installation.
“Backrack manufactures two models
of cab guards, the Original Backrack
and the Safety Rack, which is a welded
screen design for full window protection,”
said Adrian Jayne, Backrack president.
“The Original Backrack provides
numerous options for mounting lights,
antennas or any type of auxiliary light
without having to drill holes in the vehi-
cle.“
The Backrack costs $250 and enables
users to carry ladders, secure shifting
cargo and mount many accessories. It
weighs about 31 kg and comes with all
the required mounting hardware.
The Backrack cab guards are geared
towards anyone who uses their truck for
work – from government fleets to small
business owners.
For more information, contact mfg@
backrack.ca
Canadian-based Clearview Partitions primarily focuses on partitions for cargo vans“Clearview Partitions stated in the 1972 with the clear polycarbonate partition for
protection of people and goods in most vehicles,” said Wayne McCauley, business
development manager. “We now have a patent.”
The partition’s base is built with 16-gauge steel while the actual partition is made from
a heavy-duty polycarbonate. They are transparent and do not obstruct your rear or side
vision allowing you to see your cargo from all angles.
They can withstand an impact load of up to 5,443 kg and are low maintenance. The
partitions come in a range of standard sizes and are available for all types and sizes of
vehicles.
Clearview Partitions can be installed in Chrysler, Ford, General Motors commercial
options along with many other cargo-carrying models. The partitions are geared towards
most contractors such as electrical, plumbing and telecommunications personnel as well
as fleet companies, private vehicle owners and anyone owning a cargo van.
For more information, contact [email protected].
Clearview
[12] cvbg 2012
12-17_Aftermarket.indd 12 12-06-05 11:28 AM
The Global Automotive Survey also found:
Ranger Design,
located in Montreal,
was founded in 1988 and
started out providing lightweight aluminum solu-
tions designed for the commercial service vehicle industry.
“Ranger manufacturers a variety of drawer systems and
storage modules using top quality components such as full-
extension high-capacity ball-bearing drawer slides, secure
locks, Ranger’s unique braided stainless steel cable-pull
handles, and lightweight aluminum construction,” said Holly
McCallum, marketing coordinator for Ranger Design.
The 5010 Partslider is an aluminum drawer which can be
installed in the back of nearly any van or commercial vehicle. It
is 109 cm deep, 30 cm wide and 15 cm in height.
It can be installed in about 30 minutes and weighs roughly
13 kg. The 5010 Partslider is capable of holding up to 68 kg
worth of material and costs $450.
The Partslider is primarily geared towards tradesmen,
service technicians and anyone else that carries tools in work
vehicles.
The Partslider can be installed by one of Ranger Design’s
200 dealers across North America.
For more information, contact [email protected]
Custom-fi t fl oor liners to protect the carpets of commercial vehicles
Ranger Design,
located in Montreal,
was founded in 1988 and
started out providing lightweight aluminum solu-
tions designed for the commercial service vehicle industry
Fibrobec is the maker of Spacekap, a slip-in truck cap that
is a universal fit for all full-sized pickups. Fibrobec says it
started in 1972 as the first fiberglass cap manufacturer for
both commercial and recreational uses in Canada.
The Spacekap line features various models depending
on your needs. The Spacekap Diablo features the most
interior volume in the industry, while maintaining good
aerodynamics. The Diablo features LED lighting, stainless
steel hinges, integrated rain gutters as well as automo-
tive grade door retainers and an HD aluminum
doorsill. The cap can be installed nationwide
through Spacekap’s nationwide distribution
network.
Diablo retails for $7,200 and is geared
primarily towards contractors, plumbers,
electricians and cable technicians.
For more information, contact [email protected], or
call 450-467-8611.
ada.
s depending
es the most
aining good
ng, stainless
automo-
The digitally measured
Weather Tech FloorLiners
are suited for construction
workers and landscapers or
anyone else who has to trek
through snow, slush and salt
as well as mud and gravel.
The FloorLiner’s surface was
designed with channels that
separate debris and fluid
from shoes and clothing into
a lower reservoir.
“The lower reservoir
uses additional channeling
to minimize fluid move-
ment while driving,” said
Kimberlee Ruzycki, president
of Northern Performance.
“The Weather Tech
FloorLiner also increases
resale value of your vehicle
by keeping the interior in
great condition.”
The heavy-duty FloorLiner
can be installed in most of
today’s popular commercial
vehicles, including all truck
applications. Some truck
applications also offer an
“over-the-hump” option to
provide complete front floor
protection.
The FloorLiners start at
$130.95 for a front pair and
are available in black, tan
and grey.
For more information, contact
Ranger Design offers Partslider to keep tools secure
Fibrobec Spacekap fits all full-sized pickups
2012 cvbg [13]
12-17_Aftermarket.indd 13 12-06-05 11:31 AM
aftermarket14Crown’s Self Arming Immobilizer Fob
Farmbro secures storage
Ohio-based Crown North America is a division of Leggett and Platt that provides vehicle components
for automotive OEMs as well as fleets.
Crown North America provides service in Canada with locations in Oakville, and St. Thomas, Ont.
Crown’s Self Arming Immobilizer Fob (SAIF) allows a vehicle operator to simply place their vehicle in
park and exit in an emergency situation. The integrated system will automatically arm itself leaving
the doors locked and the vehicle secured while it’s still running.
“This allows for the use of emergency lighting and radios, for example, while keeping valuables
left in the vehicle safe and secure,” said Anna Terlecka, sales and marketing with Crown North
America.
Upon returning to the vehicle, the operator simply needs to deactivate the system with the key
fob and the vehicle will be mobile immediately.
The actual immobilizer system is installed in the vehicle while the operator is given the fob to
arm and disarm the system. The SAIF retails for $389 and installation will run about $100 more.
Terlecka says the system is perfect for anyone who is concerned with the security of their vehicle
in an emergency situation.
For more information, contact [email protected].
Established in 1983, Farmbro Inc.
is Canada’s largest privately owned
work vehicle equipment supplier and
installer.
The Midbox by Farmbro is a Ford
and GM-approved factory option that
allows for flexible, secure storage that
maintains the factory styling of your
vehicle while adding extra space.
The Midbox can be installed in the
Ford F-150, GMC Canyon as well as
the Chevrolet Colorado pickup truck.
“It mounts across the back of the
vehicle, between the cab and the
rear bed. It is also accessible from
both sides of vehicle and uses the
same key that operates the driver’s
door,” said Omar Majeed, marketing
manager for Farmbro Inc.
It features powder coated steel
construction, heavy gauge steel pan-
els, commercial grade weatherstrip-
ping for sealing, as well as dent
resistant exterior doors. It can be
customized according to your specific
needs with drawers, slide out trays,
shelving options and more.
The Midbox is 0.91 metres in
height and weighs about 130 kg.
Geared primarily towards contractors
as well as plumbers and electricians,
the Midbox is available through deal-
erships as it is a factory option from
Ford and GM.
For more information, contact Eddie
Stoncius at [email protected] Chevrolet Colorado pickup truck. resistant exterior doors. It can be Stoncius at [email protected]
[14] cvbg 2012
12-17_Aftermarket.indd 14 12-06-05 11:32 AM
Vanteriors customize all spacesLightest
aluminium service body
s
g
s
y
o
e
c
s
-
e
Vanteriors has been providing the
Canadian public with vehicle modi-
fications for commercial van and
pickup trucks for the past 37 years.
“Vanteriors has everything busy
tradespeople need to customize
their service vehicles,” said Greg
Mutch, commercial general sales
manager with Vanteriors.
“We are the one-stop shopping
place for customization of your
work vehicle, providing everything
from ladder racks, shelving units
and partitions, to backup alarms
and strobe lights.”
To that end, Vanteriors’ ADSeries
1.12-metre shelf module features
durable stamped steel panels and
shelves. A 15 cm knock out at the
bottom of the end panel allows for
1.22 metres of floor space. This
space is perfect for accommodat-
ing sheet goods.
The shelf module measures at
36 cm deep, 1.12 metres wide and
1.17 metres in height. Installed
units retail for approximately $320.
It is geared towards all commercial
businesses and can be installed at
Vanteriors.
For more information, contact
G.W. Anglin Manufacturing (GWA), established in 1967, is a manu-
facturer of parts and aftermarket truck and van equipment.
It designs, produces and installs custom solutions for fleet
vehicles.
Its headquarters are located in Tecumseh, Ont., though the
company has two other locations, one in Mississauga, Ont., as well
as a soon-to-be-opened spot in Edmonton, Alta.
One of its more popular products is its Pro-Trade Lite.
“GWA’s Pro-Trade Lite is the lightest aluminum service body on
the market today,” said Bill Tarcia, sales and marketing manager,
G.W. Anglin Manufacturing Inc.
The aluminum service body weighs 327 kg, which allows for
increased payload and greater fuel efficiency. It also has the capac-
ity to store all your tools safely and conveniently.
The corrosion-resistant 5052-H32 grade aluminum body also
features an OEM slam tailgate. The double panel tailgate opens
90 degrees to facilitate loading and also folds down 180 degrees
for easy entry.
The single rear wheel 1.42 metre Pro-Trade Lite, costs $4,650
and is geared primarily towards general contractors utility providers
as well as electricians and plumbers.
For more information, contact Bill Tarcia at [email protected]
2012 cvbg [15]
12-17_Aftermarket.indd 15 12-06-05 11:32 AM
[16] cvbg 2012
Applying a vehicle wrap to your commercial vehicle can be the
perfect way to advertise your company and its services offered.
Just think about how many vehicles you drive by over the
course of a day. Take a spin on a major highway during a week-
day and the potential number of eyeballs reading your messaging
could number in the tens of thousands, depending on where you
live in the country.
But, there are many things to consider before applying a wrap
to your vehicle. How long will it last on your vehicle? How should
it be maintained? How will the weather affect it? What material
should be used?
Most vehicle wraps are generally made using either cast or
calendered vinyl. The difference between the two vinyl wraps
is primarily a matter of durability. Cast vinyl is best suited for
long-term use and generally lasts between one to five years. It is
manufactured using casting paper, PVC resin, premium grade UV
inhibitors as well as additives and solvent.
It is very flexible and is capable of stretching in order to conform
to the vehicles’ surface. Calendered vinyl is also made from PVC,
pigments, plasticizer and additives, but lacks the same durability
and life expectancy as cast. Though less expensive, experts say a
calendered vehicle wrap may last anywhere from a few months to
a year or two. It is also generally not recommended for automotive
applications.
“They are all vinyl based materials and they all have different
adhesion characteristics,” said Joe Stomp, sales and marketing
manager for 3M Canada.
3M is a major manufacturer of vehicle wrap material and works
hand in hand with OEMs like Nissan and their newly launched NV
commercial vans.
“Some of them are more like a permanent type of adhesion,”
he adds.
“Some of them are repositionable during installation, so if you
were to put it onto the actual vehicle you could lift it up and repo-
sition it if it wasn’t put in place in the exact same spot that you
wanted it to be in.”
Creating Your WrapThe process of creating a wrap involves discussing the main
features you would like to have your vehicle fitted with, such as
colour, shapes and logos with the installer. From that point, your
vehicle’s model, make and year will all be taken into consideration
in the designing process.
“We first try to get their dream and make it work in our
Photoshop or Illustrator application on the computer,” explained
Yasser Munoz, owner of MobileWraps.ca.
“Once it’s created and finished, the customer has to review it.”
The design team will generally put together a couple of mock-
ups. Usually a background will be chosen based upon its relevance
to the particular industry or the product or service being sold.
Putting It OnAfter the wrap has been designed and printed, the design team
figures out how much ink will be used to create the design as well
as other details such as the resolution that will be used, the DPI
(dots per inch: a printing term referring to the number of individ-
ual dots that can be placed in a line within the span of one inch)
and the temperature. That part of the process is called pre-press.
The next step is to actually begin printing the design.
“Printing probably takes a total of three to four hours to com-
plete in between tiles. So you print the vinyl material, then you let
16 aftermarketby Jordan Martin
Everything you need to know about turning
your fl eet into moving
billboards
Advertising on the run
16_Wrap.indd 16 12-06-05 11:37 AM
2012 cvbg [17]
it dry from anywhere between three to six hours. It’s preferable to install it the next day,” Munoz added.
After the material has dried, installation can begin.
“We use 3M because it’s a very reliable material,” said Jara Kral, president of Market Your Car. “It’s
like a sticker. It has backing on the vinyl, so we line it up on the vehicle with either tape or magnets and,
once it’s in place, we’ll peel the backing off exposing the adhesive, then you place it on the vehicle.
After that you squeegee it down so that it bonds to the vehicle. We then use heat from a heating gun
to conform it around the curves of the vehicle and complex channels.”
Trimming can then be done to cut out excess material when the wrap is being applied.
MaintenanceExperts recommend not washing your newly wrapped ride for at least three days.
“The adhesive takes about 24 hours to cure so you want to give it that time to before you start
subjecting it to high pressure in a car wash,” Kral said.
He notes that most wraps are generally strong enough to handle high-pressure washes, but said
there is the odd chance that a high-pressure spray could lift a corner. He recommends hand washing,
adding many automated car washes are not equipped to handle many commercial vehicles anyway.
Issues such as perforated windows on the rear with a windshield wiper can become problematic.
While he is not recommending you forgo using your rear wiper on a rainy day, just be aware that wiper
use will wear out the graphics a lot faster.
It’s the same thing with side windows that get wrapped. When the window is rolled down and up, wraps
could get scratched because of the dirt and particles that get stuck between the rubber and the window.
Important Dos and Don’tsIf your vehicle wrap is being applied primarily for marketing purposes, it’s important that it’s designed
effectively. Overloading the vehicle with too much information can do more damage than good.
People tend to get a five second glimpse of your vehicle at most and should be able to takeaway a
clear message from your vehicle wrap in that short time.
“The wraps should be maintained by regular washing of the vehicle - hand-washing is recom-
mended,” advised Stomp. “Avoid any harsh cleaning chemicals. It’s a vinyl material and it’s rugged
but you don’t want to use anything too harsh.”
If you are worried about voiding preexisting paint warranties on your vehicle, that would be a matter
that would have be discussed with your dealer. Some automotive companies test the wraps to ensure
they are compatible with their paint. Stomp said that 3M has done testing and found that the vehicle
wraps can protect the factory paint from UV rays.
Top tips for creating the best vehicle wrap for you
When creating your vehicle
wrap, it’s best to keep text to a minimum. Only important information such as a contact number and company name should be included.
A company logo should be well represented on your vehicle wrap.
It is a good idea to have a company logo designed by a professional before you attempt to create a vehicle wrap, as you will need something with a high resolution.
Social media information and the company website should
also be incorporated. A website address can serve as a gateway to more information for customers, as can a Facebook address or a Twitter account.
Including a QR code is a great way for customers to quickly
access more information about your company. A QR code can easily be accessed while sitting in traffic by a QR code reader installed on a smartphone. QR codes can directly link to websites, thereby eliminating the hassle of a potential customer having to write down a website address.
Though a photograph can provide onlookers with a general idea of
what your company is about, a poorly chosen photograph can be confusing and somewhat unnecessary if a proper logo has already been included. Avoid unprofessional photos and obnoxious colours.
Avoid lists. Onlookers usually have a limited amount of time to
view your wrap while driving or waiting on traffic. The message should be short and direct.
– Jordan Martin
1
2
3
4
5
6
16_Wrap.indd 17 12-06-05 11:37 AM
Anyone whose fuel tank capacity sits north of 90 litres knows that
moment.
The moment at the gas pump when your hand cramps from
squeezing the trigger. You stand helpless as peppy passenger ve-
hicles come, fi ll up and pull away. All the while you watch as the total
cost rolls higher and higher, pulling money out of your wallet and into
the black hole that is your vehicle.
There is no doubt that a hefty fuel bill comes part and parcel with
driving some of the biggest light and medium-duty vehicles on the
road, but there could be a way to ease that oil obligation – alternative
powertrain technology.
The last few years have seen a number of hybrids and electric
options hit the commercial space. Major fl eets in the municipal, pro-
vincial and private sectors across Canada now have scads of green
vehicles doing daily duty. And with even more vehicles on the hori-
zon, transitioning your fl eet to a hybrid or all-electric model is now
easier than ever.
Yet, like all major purchases, experts agree that when shopping for
a greener commercial vehicle, it pays to do your homework.
Getting Started The fi rst step is to understand how long your
commitment will be with the vehicle, explains Matt Stevens, product
manager at FleetCarma.
“All of the subsequent decisions you make will hinge on how long
you plan on keeping the vehicle.”
According to FleetCarma, the average age of Canadian light-duty
vehicles is seven years, meaning most drivers who buy new will own
that vehicle for seven years. Up-front costs for hybrids and electric
options are higher than traditional gas or diesel engines, so buying
an alternative powertrain vehicle will only make fi nancial sense if you
will drive it long enough to reap the long-term fuel saving benefi ts.
Rolled into that idea of length of ownership is the future price of
gas. Stevens suggests thinking about it in terms of your current ve-
hicle and what fuel cost when you bought it new.
“The fi rst tank of gas you put in probably cost you $0.60 per litre,
the last tank of gas you bought probably cost you $1.30 per litre.
When you look forward, you are not just signing up to fi ll that vehicle
today, you are agreeing to fi ll it up for the next four to seven years.”
Based on some rudimentary knowledge on recent oil price growth,
it is not outrageous to assume gas will cost more than $2.00 per litre
in seven years – a forecast that should factor into your decision.
How Do You Drive? Once you know the proposed length of
ownership, the next step is to determine exactly how you use your
vehicle.
Mike Elwood, V-P of marketing for Azure Dynamics, says everyone
should data log information like average daily mileage, hours driving,
fuel consumption, average payload weight, etc.
“Every quantitative fi gure is needed to create a model of what a
typical week looks like. You need that information to make a fl eet
decision.”
Azure Dynamics Corp. is a leader in the development and produc-
tion of hybrid electric, electric components and powertrain systems
for commercial vehicles.
Headquartered in Burnaby, B.C., the company recently reported
the delivery of its 1,000th hybrid electric truck to its biggest cus-
tomer, Purolator.
“Be realistic about range as usage dictates the type of vehicle you
should buy. Is it big enough? Will it let me get the job done? These are
questions you have to seriously consider,” he says, noting that your
fi nal decision can’t disrupt your business.
Once you have gathered all the data, compare daily operation
requirements with the limitations of the potential vehicles, he says.
Though simplifi ed, as there is consideration for the level of driving
aggressiveness, use of air conditioning and more, Stevens says the
ideal candidate for a hybrid is generally someone who does a lot of
city and residential driving everyday with little open highway driving.
Getting the most out of an all-electric option would involve signifi -
cantly less driving restricted to distances within the limitations of the
battery range.
And don’t forget about utility, the experts say. Forgetting to fac-
tor in things like tow weights and average payloads could skew your
numbers.
Though there is a large amount of math and research involved in
calculating if alternative powertrain technology might be a good fi t for
you and your fl eet, the savings could be dramatic and well worth the
effort. But, Elwood warns, prepare yourself for the idea that a hybrid or
all-electric option might not be a feasible option for you and your fl eet
at this moment.
With your homework done, though, it could be easier to get into the
market should your business demands change over time.
“Knowing what it will cost you over the life of the vehicle including
fuel, service and maintenance is vital,” explains Elwood. “If you under-
stand what that is, you can make a more educated decision.”
Is going green right for you?18 fl eet management
by Jackson Hayes
How to determine if
alternative technologies
like hybrid and electric
vehicles would make a good
fi t in your fl eet
[18] cvbg 2012
18_powertrain.indd 18 12-06-05 11:40 AM
Starting from $30,998For more information, visit ncv.nissan.ca
* Available features. MSRP for 2012 NV 1500 (X41A72 AA00) is $30,998. Freight and PDE charges ($1,630), license, registration, insurance, duties and applicable taxes (including excise tax, fuel conservation tax, tire recycling tax and duties on new tires, where applicable) are extra. All prices are subject to change without notice. TMThe Nissan Commercial Vehicles names, logos, product names, feature names, and slogans are trademark owned by or licensed to Nissan Motor Co. Ltd., and/or its North American subsidiaries.
The All-New 2012 NV LineupINNOVATION THAT WORKS
Your business card may say contractor, plumber, landscaper or electrician, but we know that’s only half of the story.
You’re also the accountant, customer service department and CEO. And that’s why the Nissan NV is so much more than
a van. With a built-in fi ling cabinet,* and expanded desktop surface,* it’s your entire offi ce on wheels – perfect for all your
jobs. You’ll have a hard time fi nding any other van than can do the same.
11:38 AM POWER PLANT
powerful and effi cient 5.6L V8 and 4.0L V6
engine options
9:02 AM WORKSHOP
custom upfi ts forall your tools
7:15 AM WAREHOUSE
up to 320+ cubic ftof cargo space
4:45 PM STORAGE FACILITY
243- degree wide opening doors
3:10 PM BILLBOARD
ample space foradvertising
2:45 PM CORNER OFFICE
optional locking centre console with fi le
cabinet and laptop storagewith 120v power
12:01 PM HEADQUARTERS
high roof availablewith 6'3" headroom
Nissan.indd 1 12-05-23 4:55 PM
A critical component of small business insurance is commercial
vehicle coverage, especially for any business that depends on the
use of a vehicle to get work done. Commercial vehicle insurance
covers a variety of possible uses for a car, truck or van that is used
for business purposes. For those who use a van or light truck as
a daily vehicle to get to and from work sites such as contractors,
plumbers and landscapers, this coverage is absolutely vital.
Here’s a quick guide to understanding commercial vehicle in-
surance coverage.
What a Commercial Vehicle Policy Covers Commercial
vehicle policies are a lot like personal auto policies as far as the
basics of what they cover. They’re designed to protect you and
your business from the liability risks and the potential fi nancial
damage that could come as the result of an accident. They also
provide coverage for theft, fi re, and multiple risks outside of a
collision.
The typical commercial vehicle policy includes the following
coverage:
• Liability Coverage and Accident Benefi ts: Much like your personal
policy, this protects you in the event that you are found at fault
in an accident. It covers you for both bodily injury and for prop-
erty damage, as well as payments for loss of income and medical
bills.
• Collision and Comprehensive: Covers your business vehicles for
damage that results from an accident where you are at fault, or
from theft, fi re, vandalism or any other damage covered by the
policy.
• Uninsured/underinsured Motorist: Covers you in the event that you
are involved in an accident with another party who is either not
insured or underinsured.
• Additionally, you can add on items to the policy such as roadside
assistance that includes towing for larger vehicles such as vans
or trucks and other business-specifi c items.
What Can You Insure? A commercial auto policy can
insure the vehicle and anything that is permanently attached to it;
however, contents are another matter entirely. For those working
in an industry where expensive tools and equipment are often kept
inside the vehicle, this is a very important subject to consider.
Like a personal auto policy, your commercial auto policy may
offer a small amount of contents coverage, but the vast majority of
your property needs to be protected via a business property policy.
This policy covers your tools and equipment and any other busi-
ness property both at your business location as well as when they
are in your company vehicle. A commercial property policy needs
to be a part of a comprehensive business insurance package that
protects you from all of the various risks of running your business.
Your commercial auto policy can cover liability for you and ev-
eryone who works for you. Make certain that you list every driver
who will be driving your business vehicles on the policy to ensure
they are covered.
What About Fleet Insurance? When you have multiple
vehicles to insure under the business name, you can qualify for
fl eet insurance. You don’t have to have dozens of vehicles; even a
small fl eet can qualify. The number of cars required to qualify as
a fl eet varies by insurance company, but you can get a policy with
as few as four vehicles.
Fleet insurance tends to be more cost-effective than insuring
each vehicle individually. This type of policy simply insures every
vehicle your business owns and uses under one policy, simplifying
the coverage and making it a little more affordable for you.
There are a variety of different types of fl eet insurance, so it is
best to work with an insurance professional to select the one that
best applies to your company.
Owned and Non-Owned Auto When you’re purchasing
a commercial vehicle policy, your focus is generally on the vehicle
(or vehicles) owned by the business and used every day. The
vehicles that are owned in the company name are the most used
and most important, but what happens if you or an employee are
involved in an accident while on company business, but not driving
the company-owned vehicle? A personal auto policy has the right
to deny coverage if the accident occurred while the car was being
used in a business capacity. This is where non-owned auto coverage
comes in.
You can add non-owned auto coverage to your commercial ve-
hicle policy to cover you for this risk. It ensures that any vehicle
being used on company business is protected. And so are the driv-
ers. There is also an option for hired auto coverage, which would
cover you or an employee in a rental or other vehicle being used
for business purposes.
When choosing your business insurance, it’s important to make
certain it has been tailored to your needs. Anyone who uses a
vehicle for business purposes should have commercial auto, but
for those who use a vehicle every day in order to do their job, it’s
a vital coverage.
Things to remember when shopping for commercial vehicle insurance
20 fl eet management
[20] cvbg 2012
20_Insurance.indd 2020_Insurance.indd 20 12-06-05 11:43 AM12-06-05 11:43 AM
Follow the online instructions to complete
your design.
3. Visit: nissancommercialgraphics.ca1.
Ideal for Small Business or FleetsGive your Nissan NV a personal touch and promote your company at the same time by adding an attention-grabbing long lasting weather resistant logo or wrap. Whether you decide to simply upload your business’s insignia or create something from scratch, our online vehicle graphics tools make it easy to design the look you want and have it sent directly to your dealer for installation just in time for you to take delivery.
has you covered for 3 yrs/60,000kms3M
3M ORIGINALWRAPSPOWERED BY
stop shopping,easy steps...
1
Your Fleet
Choose the Nissan NV you want to apply your
brand onto.
2.
Customize
the same as your Nissan NV original vehicle warranty
3M is a trademark of 3M.Used under license in Canada
21_3M_CVBG.indd 1 12-06-05 3:57 PM
[22] cvbg 2012
22 road test - 2013 Nissan NVby Jackson Hayes
Cracking a tough marketNissan NV has uphill
battle in the Canadian
commercial segment, but
confi dence abounds
Given its sports car heritage and the high-volume units in its lineup, it is surprising that the most researched vehicle in the Nissan’s history is a cargo van.
The Nissan NV, available as a 1500, 2500 and 3500 (standard and high roof in the latter two models) and now as a 12-passenger vehicle, marked the company’s first foray into the North American commercial vehicle market when it hit dealerships in April 2011.
Despite the automaker’s 75 years of experience in commercial markets around the world, Nissan Canada’s Jason Legere said the company didn’t want to just take an existing product and adapt it for North American buyers.
“We wanted to start it right,” the chief marketing manager explained. Despite some published reports claiming it sits atop the Titan frame, the NV sits atop a totally new platform. It’s built at Nissan’s facility in Canton, Mississippi.
One of the biggest stories for the van in Canada is its position as another vehicle with the kind of tall clearance in the rear at a price level closer to the domestics.
Sebastian Defilippi, manager of Nissan commercial operations, said he hopes customers will see the new unit as a viable entry in a fiercely loyal segment.
Behind The WheelThe first thing you notice when driving the NV 2500 high roof
model is that it drives more like a pickup truck than any other compa-rable ride. The engine sits further forward than most competitors and it is easy to forget the cavern behind the driver’s seat when driving along the highway.
Your powertrain options are either the 24-valve 4.0 L V6 with an advanced continuously variable valve timing control system (CVVTCS) capable of pumping out 261 hp with 281 lb-ft of torque. Towing capacity when equipped with the available hitch accessory is 3,175 kg.
Should that output not suit your obligations, you can step up to the bruiser 5.6 L V8. The latter offers 317 hp with 385 lb-ft torque and a towing capacity of over 4,300 kg.
Despite the towering stature, the NV did not feel overly tippy, even when crossing a notoriously windy bridge in Southern Ontario on a particularly blustery day. Though there is some sway – a fact of life when driving something of these dimensions – it was not obtrusive and would certainly be diminished once the rear was loaded up.
Braking power was impressive as massive 14.2-inch front and 14.4-inch rear disk brakes halted this monster with ease – an important note for commercial vehicle drivers that constantly replace brakes because of the stresses of regularly stopping a heavy load.
One important critique also inherent with any vehicle that takes up that much pavement is the size of the blind spots. Our tester had nei-ther side nor rear windows so changing lanes was adventurous, even with the stretched out side mirrors and its concave wide-angle view.
On The InsideFrom discussions with Nissan executives and retailers, the company is intent on highlighting the little innovations throughout that help it stand alone in the segment (and not just because of its current Innovation for All campaign).
Regardless of the trade or application, drivers will love the litany of
22_NissanNV.indd 22 12-06-05 11:45 AM
2012 cvbg [23]
Going ElectricDebuting at the Canadian Interna-tional Auto Show in Toronto in Febru-ary, the Nissan e-NV200 Concept is based on the NV200, which is avail-able in Japan, Europe and China, and could be a window into what is
around the corner for Canadian com-mercial vehicle drivers.
The e-NV200 is a full electric vehicle aimed ad combining func-tionality and a dramatic CO2 footprint reduction.
It shares major drivetrain com-ponents with the Nissan LEAF and
would offer a range similar range. Payload and cargo space would be similar to the current NV200 with a production version target mainly at businesses in major city centres.
Silent, zero emission power would be supplied by a lithium-ion battery composed of 48 modules and a
high-response 80kW AC synchro-nous motor that generates 207 lb-ft (280 N-m/rpm) of torque.
The e-NV200 Concept interior would also sport advanced telematics and a fl at C-cluster display that re-sembles and responds to user input like a tablet computer.
clever space solutions like drawers under the driver and passenger seats and the overhead storage in the high roof versions. Take the centre console for example. The top of the large console top slides forward to act like a desk. Unlock it and lift the lid to find a spot for pens and business cards on the underside of the top. There is spot for a filing system and plenty of room to store tools or a laptop.
But if you need the space and not the storage, simply unscrew four bolts and the console can be easily removed.
Staying up front, the bucket seats have strips of heavy-duty vinyl on the outside edges of the upper and lower bolsters to avoid frayed seat corners resulting from constant ingress and egress.
The 2500 HD SV trim comes with standard Bluetooth and a rear sonar system to making backing up a little easier.
The rear, Nissan said, is an open book of possibilities for custom-ization.
High roof models have enough stand-up room for someone as tall as 190 cm (6’ 3”) to avoid knocking their head. And the “flat-wall design” means there is minimal wasted floor space when outfitted with a shelving unit.
Total cargo space in the taller versions goes up to 9,149 L.There are six floor-mounted D-ring tie downs rated to 510 kg each,
three available cargo lights, a 120-volt 400-watt outlet (standard on SV models) and 36 interior integrated reinforced cargo-mounting points for custom shelving.
Even the rear doors themselves are innovative with hinges offering 243 degrees of access and magnets to hold the cargo doors to the exterior when fully opened.
The roof has 10 reinforced cargo-mounting points for interior lad-der rack installation and eight roof rack mounting points (high roof, 10 on standard roof) for exterior rack options.
Retail PlanDefilippi said Nissan has resisted a wide rollout in Canada, choosing instead on a more tactical plan to enter important sales markets.
Twenty-two retail points were approved in the first phase while
another 15 have been added in phase two. With less than a third of its retail network selling the vehicle, he assured the slow approach is aimed at growing the division at a steady pace instead of diluting the market.
Establishing the NV as a separate network was an important part of Nissan’s strategy. Dealers essentially signed up for a whole new franchise and with that comes expectations related to sales and service training.
The NV’s biggest challenge in Canada is akin to the issue facing pickup truck makers not named Ford, Chrysler and General Motors – consumer loyalty.
Commercial truck buyers make their living with their vehicle place more importance on it and its dependability than traditional pas-senger car buyers. That said, Nissan does see opportunities where it feels the others have missed.
“Customers have been driving Fords and GMs for a long time. Hence the way we entered the market with this brand. We did a lot of research with current commercial vehicle owners and feel like we helped meet their needs. We also understand it will take some time to build awareness.”
To that end, early Nissan NV messaging has been pushing the price point and the versatility of the lineup. Functionality and cus-tomization have also been talking points.
He added that Nissan has no misconceptions about the dif-ficulty of cracking the commercial vehicle market. Still, it has done its homework.
“We are primarily targeting small to medium fleets, businesses that have one to five vehicles in the fleet. Because of the upfits we’ve seen the vehicles purchased and outfitted by florists, pharmaceuti-cals, electricians, plumbers and general tradesmen.”
Versatility of rear cargo area: Nissan retailers have already seen a variety of fitments for all manner of tradesmen.Another vehicle with a tall rear cargo area at a lower price.
Towing capacity: 7,000 lb with the V6 261 HP, 9,500 lb with the V8 317 HP engine.
Up to 10 roof rack attachment points and 36 interior integrated reinforced cargo mounting points.
Wear resistant swaths of heavy-duty vinyl on upper and lower bolsters.
Fourteen inch disc brakes are largest in the segment.
Six standard airbags including seat belt sensors to inflate the dual-stage supplemental front airbags according to crash severity and seat belt usage.
Next Bay Prority service guarantee means repair time should be miti-gated at dealer level.
HIGHLIGHTS
PRICE: (suggested MSRP)1500 S: $30,998, 2500 HD S: $32,298, 2500 HD SV:
$34,528, 3500 HD S: $34,448, 3500 HD SV: $36,978POWER: 4.0 L DOHC V6, 261 hp at 4,000 rpm, 281 lb-ft torque at 4,000 rpm 5.6 L DOHC V8, 317 hp at 5,200 rpm, 385 lb-ft torque at 5,300 rpm
COMPETITORS: Mercedes-Benz Sprinter, Ford E-Series Ram Cargo Van
22_NissanNV.indd 23 12-06-05 11:45 AM
[24] cvgb 2012
24 road test - 2013 Ford Transit Connectby Jackson Hayes
Making the connectionFord Transit
Connect offers a
nimble ride and utility to
spare
If given a solitary word to describe the 2012 Ford Transit Connect, it
would have to be visibility.
There are other terms which encapsulate the Blue Oval’s panel
van, including automotive buzz words like dependable, versatile and
adaptable. But perched in the driver’s seat looking out through its
massive windshield, one is simply struck by everything that is in view.
Partly due to the slopped hood line and stretching the window
to the base of the A-pillar, sitting behind the wheel in the Transit
Connect certainly gives the illusion of height and view offered by its
larger competition. And with up to 3,670 L of space and a maximum
payload of 721 kg, Ford’s nimble commercial ride can certainly haul
with the best of them.
The Turkish-built vehicles are most often seen on Canadian streets
with Canada Post decals after the mail service announced in May
2010 the Transit Connect would replace its fleet of mail carriers.
Since then, sales of the commercial unit have been on the rise as
the smaller dimensions and adaptable rear cargo area have found
work in a number of fields ranging from florists to food delivery to the
construction trades.
Business Up Front…The Transit Connect comes in four trims – XLT Van, XLT Wagon, XLT
Premium Wagon and the XLT Taxi Package. As one of the shorter
utility options on the market, there is neither a leap nor guttural grunt
required to get in and out. An overall height of 1,191 mm also means
you generally won’t need a ladder to get to the ladders you can secure
to the roof.
The interior design is sparse but functional with climate and radio
controls all within easy reach. I wasn’t particularly fond of the circular
air vents, but there is a symmetry with the instrument cluster and
front panel controls so they do blend in.
Our tester, a Wagon XLT, included the rear-view camera ($510), an
engine block heater ($100) and the reverse park aid system ($250).
Price including options, destination and delivery charges topped out
at $31,389. While there are a number of trim options and various
upgrade packages, there is just one option for under the hood, a 2.0
L DOCJ Duratac 4-cylinder engine.
Torque was a little low on the bottom end but that ability to acceler-
ate once at speeds above 80 km/h was certainly there and arguably
more important than speed off the line.
One thing the Transit Connect has going for it is its size. It can
accommodate a lot of the tradesperson accoutrements and small
business necessities, but its smaller platform means more nimble
handling, a shorter turning radius and comparatively solid fuel
economy.
According to Transport Canada’s numbers, the Transit Connect
wagon turns in an impressive 9.6 L /100 km city and 7.4 L/100 km
highway. The van is slightly higher at 9.9 L/100 km city.
While taller competition might get battered around in the wind, the
Transit Connect stands just a little higher than many small SUVs, so
you won’t find yourself being swept around on a breezy day.
Another feather in its cap is the option of increasing that advantage
of visibility mentioned off the top. All the trims have multiple window
options including standard (neither rear nor side windows), optional
rear door windows and optional rear and side-door windows.
If you plan on outfitting the rear cargo area with shelves and such,
windowless might be your best option as there is no sense advertising
what you are carrying to any would-be thieves.
… And Business in the RearThough not exactly a warehouse on wheels similar to the Mercedes-
Benz Sprinter and Nissan NV in terms of dimensions, the Transit
Connect is no slouch in the cargo department.
Up to 3,670 L of space echoes behind the front seats. The auto-
maker says users can carry items up to 2.1 m long, 1.3 m wide and
more than 1.3 m tall. Maximum cargo loads vary from 2,252 kg in the
Wagon to 2,720 kg in the Van.
Continuing the theme of adaptability, Ford says modifications or
upfits include wire, steel and solid bulkheads; racks and bins for
storage; interior cargo packages; drawer storage cabinets; and even
refrigeration units for catering and food service companies.
Ford has what it calls a “pool account” or “ship-thru” program to
help outfit customers’ vehicles for specific business needs. The list
of companies and their wares can be found at any local Ford dealer.
Our test drive lasted just a few days and we did not get a chance
to haul anything other than a set of golf clubs and a baby stroller –
hardly the types of items that would put the vehicle through its paces.
With an empty rear the Transit Connect handles very much like a
minivan. Turns can be tight without loads of body roll. While we didn’t
loose control during the test drive, Ford insists the AdvanceTrac with
roll stability control system, standard across the board, will auto-
matically determine how to apply the individual brakes and modify
the power from the engine to keep all four wheels firmly planted on
the pavement.
24_FordTransit.indd 24 12-06-05 2:09 PM
2012 cvbg [25]
Size: With a smaller cargo area than the larger competition, the Transit Connect is a little more nimble in the corners.
Sound: Transit Connect is offered with a standard AM/FM audio system, with XLT models adding a single-disc CD player. Crew Chief telematics can be added to help fleet administrators control fuel consumption, vehicle location and driver behavior.
Safety: A Reverse Sensing System and rear-view camera are also avail-able. The AdvanceTrac with roll sta-bility control system comes standard
and automatically determines how to apply the individual brakes and modify the power from the engine to keep all four wheels firmly planted on the pavement.
Style: Smaller dimensions mean better drivability and more nimble handling.
Transit Connect can be specified from a wide range of shelving units, bulkheads and other cargo-management systems. Both taxi and motoring mobility for the physically challenged preparation packages are offered.
HIGHLIGHTS
PRICE: (suggested MSRP) XLT: $25,799, XLT Wagon: $26,999, XLT Wagon Premium: $27,199, Taxi
Package: $29,799POWER: 2.0 L DOCJ Duratac 4-cylinder engine
COMPETITORS: Kia Rondo C/V, Nissan NV standard roof, Ram Cargo Van
24_FordTransit.indd 25 12-06-05 2:10 PM
[26] cvbg 2012
There are few vehicles on the market that offer the practicality
and versatility of the Mercedes-Benz Sprinter for commercial use.
Once sold under the Dodge brand during the Daimler Chrysler
alliance, the Sprinter has been available exclusively under the
Mercedes-Benz banner since 2010.
The versatility starts with number of variants that are offered.
In the cargo van segment for 2012, the Sprinter comes in three
body lengths – standard (3,665 mm/144.3 inch wheelbase),
long (4,325/170.3 inch wheelbase) and extra-long (4,325/170
inch and long rear overhang) as well as 2500 and 3500 model
designations.
The 2500 model is available in standard and high roof heights,
while the 3500 comes in high roof height only.
Moving up to the long and extra long wheelbase, there is a full
range of high and super high roof heights for both the 2500 and
3500.
But that’s only the start of Sprinter models.
There is also a 2500 Passenger Van with standard and long
wheelbases. The standard wheelbase is offered as standard and
high roofs, while the long wheelbase version has a high roof only.
A 3500 minibus with extra-long wheelbase and 3500 Cab Chassis
in standard and long wheelbase round out the extensive model
lineup.
For this review, though, we’ll focus on the 2500 cargo van.
If you aren’t in the skilled trades or delivery business, you don’t
often think about what makes a good work truck. For construction,
a pickup truck makes great sense because of its hauling ability,
but for those who have to carry lots of tools and parts in their
vehicle, a cargo van like the Sprinter is often the vehicle of choice.
That explains why more than one million Sprinters have been
sold around the world.
The DetailsIt is a safe admission that the name Mercedes-Benz doesn’t usu-
ally spring forth thoughts of large cargo vans. In fact, many people
would be surprised to learn that Mercedes-Benz is one of the larg-
est manufacturer of commercial vehicles in the world.
Plumbers, electricians and other trades people flock to them
because the roof height (up to 214 cm or 84 inches) creates an
abundance of cargo space, plus the added bonus that you can
actually stand upright in them.
It is available with a payload capacity of up to 2,438 kg (5,375
lb), a cargo area of to 16,990 litres (600 cu ft) and a loading length
of up to 470 cm (185 inches).
And, if you have the need to occasionally carry more than one
passenger, a crew van package, consisting of a rear bench seat
with room for three passengers, is available. The seat is removable
in just a few simple moves.
Ease of loading is another highlight with the Sprinter; it can be
loaded from the rear, from a door on the right side and optionally
also from a door on the left.
Meanwhile, available space can be used fully because of the
near-vertical inner walls, leveled-off wheel arches and the high
roof.
The sliding side door offers a wide enough opening that stan-
dard-size pallets can be loaded cross-wise. The hinged rear doors
lock into position automatically and will open up all the way to the
sidewall if needed.
Our tester was the base 2500 Cargo Van with standard wheel-
base. Starting at $42,900, it featured a number of options includ-
ing a heated seat package ($350), comfort seat package ($390),
interior lighting package ($300), and a convenience package
($500) consisting of multi-function steering wheel with trip com-
26 road test - 2013 Mercedes-Benz Sprinterby Lorne Drury
The Mercedes-Benz cargo van has everything to get the job
done
Sprinter shows off
versatility
26_Sprinter.indd 26 12-06-05 12:01 PM
2012 cvbg [27]
-
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puter and instrument panel display and cruise control.
Also included was the high roof ($2,500), entire partition wall
($310), an upgraded audio system consisting of AM/FM six-disc
CD, MP3, Bluetooth ($900), parktronic system ($940), comfort
co-driver’s seat ($220), interior trim, washable full height ($460)
and a rear step ($180). The options bring the price as tested to
$49,950.
Power is supplied by a 3.0-litre V-6 BlueTEC diesel engine, good
for 188 hp and 325 lb/ft of torque. The engine is mated with a five-
speed automatic transmission.
On The JobThe Sprinter test week coincided with a family household move so
I got to see the versatility firsthand.
Items crammed into the spacious cargo area included gar-
den tools, a lawnmower, cardboard cartons and plants. Once
unpacked, the Sprinter did yeoman service with visit after visit to
big box stores to get storage racks, garden supplies and various
accoutrements needed in the new place.
The best illustration of utility came after loading a very heavy
and awkward six-foot long garage storage locker into the cavernous
rear compartment. I couldn’t believe how much room was still left
and the length of goods that would fit inside.
On the highway, the vehicle performed well. I didn’t have
a heavy load, so performance wasn’t taxed. Acceleration was
adequate and the handling was what one would expect of a vehicle
with such a high centre of gravity. It was buffeted around in the
wind a bit, but there was no problem keeping it on the straight
and narrow.
The turning circle is fairly short for such a large vehicle.
Just because this is a cargo van doesn’t mean safety is ignored.
Adaptive electronic stability control is standard and particularly
handy for those hauling a lot of weight as the system takes the
vehicle load into account.
Since the load can vary during the course of a trip, sensors
determine the current level to allow the system to perform the
needed stabilization maneuvers.
Inside, the cabin is more comfortable than one would expect in
a big commercial vehicle. The upgraded heated comfort seats may
have had something to do with that.
There is lots of stowage space in the cabin, including a neat
shelf just above the windshield visors that I’m sure tradespeople
would find useful for paperwork. Of course, there are several cup
holders to accommodate all the early morning coffee runs as well
as two bottle holders.
Much of the dash area in front of you is similar to what you
would find in a passenger car. Our tester had the upgraded audio
system as well as the multi-function steering wheel with displays
in the instrument panel.
The optional Parktronic system is welcome on a big vehicle
such as this. It features parking aide, both front and rear, with
audible signaling and visual display in the exterior mirror and on
the dashboard.
Given the litany of options in size and shape and the equally
impressive list of features for the interior appearance and utility, it
is no wonder sales are growing in Canada.
According to the automaker, Sprinter sales have increased nearly
20 per cent so far this year 2012 over the same period in 2011.
Brake Assist: Based on the speed with which the driver presses the brake pedal, it is able to detect a situation in which emergency braking is required. In such a situation, it increases the braking power automatically, aided by the anti-lock braking system (ABS), which prevents the wheels from locking up.
Parktronic parking aid warns the driver automatically if the system detects that the vehicle is close to an obstacle in front of or behind the vehicle.
Heated and power adjustable side mirrors.
ESP Trailer Stability Assist complements Adaptive ESP and enhances driving safety when towing a trailer by selectively braking the wheels of the towing vehicle and reducing engine torque when the trailer fishtails.
Standard-fit anchoring rings and optional lashing rails in the floor, sidewalls and roof frame, as well as tensioning straps; more load-securing aids are available as accessories
HIGHLIGHTS
PRICE: (suggested MSRP) 2500 Cargo Van: $42,900 - $51,100, 3500 Cargo
Van: $49,300 - $53,000 3500 Cab Chassis Van: $42,400 - $43,400, 2500 Passenger Van: $48,400 - $54,400POWER: 3.0L V6 BlueTEC Diesel 188 hp at 3800 rpm, 325lb-ft torque at 1400–2400 rpmCOMPETITORS: Nissan NV, Ford E-Series
The Real Costof OwnershipComing off the best fourth quarter in the company’s history in 2011, Mercedes-Benz Canada recently shared the results of a comprehensive study conducted by Vincentric, which revealed that the Sprinter offers the
lowest total cost of ownership in its class in Canada.
Based on an average driving dis-tance of 25,000 km per year for fi ve years, the study measured eight major costs associated with owning a vehicle including: depreciation, fees and taxes, fi nancing, fuel, insurance, mainte-nance, opportunity cost and repairs.
It concluded that the Mercedes-Benz
Sprinter offers a total cost of owner-ship that is 7.7 per cent to 9.1 per cent lower than its competitors, translating into a savings of approximately $6,000 - $7,000 over a fi ve year period.
With the addition of ESP 9i and other new features, the 2012 Sprinter becomes an even more attractive buy with its $42,900 base price.
- Craig Ritchie
26_Sprinter.indd 27 12-06-05 12:01 PM
[28] cvbg 2012
There is no doubt Kia has enjoyed a few good years of late.
Couple the reinvention of its lineup by auto design guru Peter
Schreyer with attractive sticker prices and positive sales incentives
and it is easy to understand all the success.
At the close of 2008, Kia Canada celebrated more than 37,500
in annual new car sales. When the curtain draws on 2012, the
automaker, barring a supply catastrophe, will be toasting its dealer
body for selling more than 80,000 new units.
Lost amid the fanfare and bevy of international design and
automotive awards for its passenger options, has been the solid
performance of Kia’s commercial option, the Rondo C/V.
Obviously built on the Rondo platform, the C/V first launched
as a 2011 model year vehicle. According to Kia fleet manager
Richard Pasta, the vehicle has found a market for several com-
mercial clients including in the telecommunications and pest
control sectors, among others.
“It has great fuel economy, large cargo capacity and low clear-
ance to allow access to underground parking,” Pasta said.
Equipped with either a 175-hp, 2.4L DOHC or a more powerful
2.7L V6, the Rondo C/V comes with a number of safety standards
and available options.
Drivers can choose to include heated side mirrors and heated
front seats, Bluetooth connectivity, roof rails, USB/auxiliary input
jacks and an electrochromic mirror with rear-camera display.
Pasta said Ranger is Kia’s current interior upfittment partner,
noting there are several options including a full safety partition, a
partskeeper cabinet, a commercial floor with liftup access to under
floor storage, a square back unit and the optional double clamp
ladder rack for the roof. The roof rack holds up to 226 kg.
To compartmentalize those a bit, Kia offers both a contractors
and service package for the rear cargo area. The contractors pack-
age (30 kg) comes with the contoured aluminum partition with
wire grill window and a floor with a swing-up rear hatch.
The service package (55 kg) has the same as the previous
adding the partskeeper cabinet and the square back unit with two
shelves and two bins.
Beyond the options and a slew of safety features like active
front headrests, dual front seat-mounted side airbags and more,
the real story for the Rondo is its five year warranty. The program
includes a comprehensive warranty, a powertrain warranty and
roadside assistance for five years or 100,000 km. That warranty
also covers anti-perforation warranty on body sheet metal defects
for the same five years.
When asked about incentives to drive sales of the Rondo C/V,
Pasta said the automaker offers a “very competitive” fleet assis-
tance program for the Rondo C/V based on volume. For the 2012
model year, Rondo C/V fleet incentives start at $4,000.
The vehicle’s real strength appears to be its size. As a medium-
duty vehicle offering the dimensions of a minivan, the Rondo is a
nice mix of utility and practicality.
28 fi rst look - 2012 Rondo C/Vby Jackson Hayes
Kia RondoC/V fi nding a market for its
commercial unit
Carving out
• Compact cargo area perfect for small commercial operations.
• Ride height conducive to underground parking.
• Two upfittment packages include rear partition and storage options.
• Five year/100,000 km warranty.
• 2012 Rondo C/V fleet incentives start at $4,000.
HIGHLIGHTS
PRICE: (suggested MSRP) Rondo EX: $24,729, Rondo EX-Premium: $27,029
Rondo EX V6: $25,829, Rondo EX V6 Luxury: $29,129COMPETITORS: Ram Cargo Van
a niche
28_Rondo.indd 28 12-06-05 2:11 PM
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[30] cvbg 2012
Business purchases are leading the North American auto market
recovery in 2012, according to the latest Global Auto Report from
Scotia Economics.
Vehicle purchases by business, government and rental compa-
nies have soared by more than 30 per cent in the United States
and by nearly 25 per cent in Canada in the opening months of
2012, helping to lift volumes in both nations to the highest level
since early 2008 prior to the global economic meltdown.
Record corporate profitability in the U.S. and continued double-
digit advances in Canada are driving these robust gains.
The sharp increase in fleet purchases across North America
indicates that businesses are feeling increasingly more confident
about the economic outlook, explains Carlos Gomes, senior econo-
mist and auto industry specialist with Scotia Economics.
The improvement in business confidence and fleet purchases,
he said, is also occurring amidst rising oil prices, highlighting the
strength of corporate balance sheets and profitability.
“With corporations flush with cash, companies on both sides of
the border are upgrading their fleet with more fuel-efficient models
– a development that had been slow to unfold,” he said.
In fact, fleet volumes – which account for more than 40 per cent
of overall U.S. car and light truck sales – had significantly lagged
the overall auto cycle improvement.
Through the end of 2011, car and light truck purchases by busi-
ness and government were still 20 per cent below their 2005-07
average. Fleet activity is not as important in the Canada, normally
accounting for roughly 20 per cent of overall vehicle purchases.
The current revival in business purchases during the first half of
this year has lifted this segment’s share an additional two percent-
age points to 15 per cent of the overall Canadian market.
Purchases of new fuel-efficient cars – particularly imported
brands – are leading the way, soaring by nearly 30 per cent in the
opening months of 2012.
“In the current environment, companies are increasingly look-
ing at both domestic and imported brands, with the latter becom-
ing the vehicle of choice for many businesses. This represents a
sharp contrast to previous cycles when most business purchases
focused almost exclusively on North American brands.
“As a result, fleet buying of European and Asian new cars has
soared by nearly 60 per cent over the past year in Canada, with
these brands now garnering roughly 25 per cent market share.”
In Canada, the resource-rich provinces of Alberta and
Saskatchewan are leading the gain in fleet volumes in 2012. Fleet
activity in Saskatchewan has soared by 63 per cent so far this year,
while Alberta has posted a 35-per cent jump.
Business confidence is much higher in these provinces than in
the rest of Canada.
For example, business confidence in Alberta is only eight per
cent below its pre-recession peak, while in the rest of Canada
confidence is still 25 per cent below the previous high.
Scotia Economics also noted that purchases are also rebound-
ing sharply in the manufacturing hub of Ontario, as corporate
profitability in the province has jumped to record highs, exceeding
the previous peak by roughly 10 per cent.
30 tail pipesby Jackson Hayes
Improvement in business confi dence
and fl eet purchases
are occurring amidst rising
oil prices, highlighting the strength of corporate
balance sheets and profi tability
Fleet sales helping drive auto recovery
TRUCK SALES BY PROVINCE*
(thousands of units, not seasonally adjusted)
CANADA
ATLANTICNewfoundland
Nova ScotiaNew Brunswick
Prince Edward Island
CENTRALQuebecOntario
WESTManitoba
SaskatchewanAlberta
British Columbia
59.7
4.01.01.51.30.2
31.510.720.8
24.22.03.012.56.7
JANUARY 2012
*light, medium and heavy trucks.Global Auto Report, Scotia Economics March 2012
30_Tailpipes.indd 30 12-06-05 2:11 PM
Mercedes.indd 1 12-05-23 4:53 PM
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