Commercial Services Division€¦ · LBU Tenure : i. Option 1 i. Retail & F&B (3+2+2years) ii. Services (3+2 years) ii. Option 2 i. Retail & F&B (3+2 years) ii. Services (3 years)

Malaysia Airports Holdings Berhad

MASBCommercial Services Division

MAHB AT A GLANCE

Penang International Airport

International record for Malaysia Airports is well recognised

2014

Sabiha Gokcen Airport (increase to 60%)

Doha Airport, QatarFacilities Management (new contract)

2011Madinah, Saudi

2015Sabiha Gokcen Airport

(increase to 100%)

Pre-2010Delhi, India(10%)

Hyderabad, India (11%)Sabiha Gokcen, Turkey (20%)

2010

Male, Maldives(23%)

Cebu, Philippines

2013

Doha Airport, QatarFacilities Management

2012

Nationalisation of Male Airport

London Stansted, UK

Malaysia Airports’ International Journey

Yangon Airport, MyanmarTender for development

Naypyitaw Airport, Myanmar Airport certification

Jeddah, SaudiAstana, Kazakhstan

Delhi (10%)

Cambodia airports (40%)

Turkey

India

Malaysia

Successful airport acquisitions/stakeAttempted airport bidsConsultancy

Divestment

Qatar

Doha Airport, QatarFacilities Management (new contract)

WORLD CLASS AIRPORT OPERATOR

2nd Largest Airport Operator for Passenger Movements112 million passengers across 40 airports

Europe’s Fastest Growing Airport for 5 Years Running19.6% growth in 2015, carrying 28.3 million passengers

Among Top Performing GLCs for Total Shareholder ReturnsCumulative returns of more than 500% throughout the GLC Transformation Program

One of the Biggest Premium Retail Outlet Parks in ASEANOpening of MOP KLIA is a key catalyst in the KLIA Aeropolis development with 140 shops over 25,000sqm

Globally Recognised for Operational & Financial ExcellenceMalaysia Airports continues to be widely acknowledged for its capabilities

WHAT WE ACHIEVED IN 2017

3Airline Serving

10,252m2

Airport AreaCommercial

Area

611.85m²

Passengers

0.8 Million

AOR

100%

0%

From KUL airports & other domestic airports

Direct International Flight

2018 Passenger Movement

AIRPORT AT A GLANCEHere’s a quick overview of the opportunities, just waiting

to be tapped into.

LET’S START FLY TO THE JOURNEY

10Airline Serving

55,582m2

Airport AreaCommercial

Area

12,350m²

Passengers

7.7 Million

PIA

Direct InternationalFlight

From KUL airports & other domestic airports

2018 Passenger Movement

54%

46%

Penang International Airport (PIA) within the city of George

Town, is one of the busiest airports in Malaysia. The airport is

located near Bayan Lepas, 16 km south of the city

centre. Previously known as the Bayan Lepas International

Airport, it was opened in 1935, making it the oldest airport in the

country.

Sultan Abdul Halim Airport (AOR) is an airport in Kepala

Batas, Kedah, Malaysia. It serves the city of Alor Setar. The

airport, located in Kepala Batas, is 15 km away from town.

POISED FOR CONTINUOUS GROWTH

There are more opportunities for your business to grow and

give great returns with the expected increase in traffic

Passenger Movement Actual Forecast

-

2,000,000

4,000,000

6,000,000

8,000,000

10,000,000

12,000,000

2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025


7,789,452

-

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025

Sultan Abdul Halim

802,304

COMMERCIAL TRACK

RECORD

RM16.50Sales per Passenger

RM94,387,637Sales per Year forRetail & F&B

PIA

RM1.00Sales per Passenger

RM515,683Sales per Year forRetail & F&B

AOR

4,8 5 2 ,8 2 2

- 50,000,000 100,000,000 150,000,000 200,000,000 250,000,000

2016

2017

2018

PIA

Sales Pax

12% Sales and 8% Pax Average Growth Rate for PIA

Kuala Lumpur

Kuching

Kota KinabaluLangkawi

Johor

Singapore

Bangkok

Jakarta

Medan

Hong Kong

TOP DESTINATIONS

PIA

Kuala Lumpur

Johor BharuSubang

AORInternational Domestic International Domestic

650,000 700,000 750,000 800,000 850,000

2016

2017

2018

AOR

Sales Pax

5% Sales and 6% Pax Average Growth Rate for AOR

IMPORTANT NOTICE !!!

The Tenderer has inspected (Site Visit) and satisfied itself as to the physical condition of the Demised Premises and accepts that the said Demised Premises

shall be rented on an "As Is, Where Is" basis. Any upgrades to be made to the outlet from its original conditions shall be borne by the Successful Tenderer.

*Tenanted “As Is, Where Is” outlet shall be made good to its original condition of core & shell concept.

* “Core & shell” concept is based on the original ceiling & cement rendered flooring.

Package Deal Approach

Open Tender Package Deal

Tender by Region/Cross Region

Convenience/orNBC

Peninsular

Sarawak

Sabah

PEN AOR

KCH

SBU

BTU

KKIA

TWU

SDK

LBU

Tenure :i. Option 1

i. Retail & F&B (3+2+2years)

ii. Services (3+2 years)ii. Option 2

i. Retail & F&B (3+2 years)ii. Services (3 years)

*Applicable for domestic airport > 1 million pax exclude LBU & TGG

Oriental Noodles

Premium Gift

Core Product

Coffee Based

Fast food

Paid Lounge

BDC

TGG

MYY

TENDER APPROACH

• Retail & F&B (3+2+2 years)

• Services (3+2 years)OPTION 1:

PACKAGE DEAL

• Retail & F&B (3+2 years)

• Services (3 years)OPTION 2:

INDIVIDUAL

Package Deal Matrix

Category HOST Airport Airport to be Package Tenure Tender Timeline

Coffee Based 3 + 2 + 2 Years Q1 19

Convenience and/or NBC

3 + 2 + 2 Years Q1 19

Q3 – Q4 19

Business Commencement

Q3 – Q4 19

Fast Food 3 Years / 3 +2+ 2 Years

Q1 19 Q3 – Q4 19KLIA KKIA KCH TGG SDK/LBU/TWU SBU/MYY

BDC 3 +2 Years Q1 19 Q3 – Q4 19PEN KKIA KCH KBR SDK/LBU/TWU SBW/MYY

KLIA/ PEN

KKIA KCHTGG/ AOR

SDK/TWU SBW/MYY

KLIA KKIA KCH

Peninsular Only Sabah Only Sarawak Only Legend : Nationwide

PEN/TGG SDK/TWU/LBUSBW/MYY/

BTU

Oriental Noodles

Premium Gift

Core Product (L&T/ P&C / C&C)

3 + 2 + 2 Years Q1 19 Q3 – Q4 19KKIA/LBU/TWU

3 + 2 + 2 Years Q1 19 Q3 – Q4 19

3 + 2 + 2 Years Q1 19 Q3 – Q4 19KCH/LBU

KLIA PEN/KKIA/KCH/LGK

KLIA

KKIA

PASSENGER FLOW OF DOMESTIC AIRPORT


SULTAN ABDUL HALIM AIRPORT

PASSENGER FLOW

Sultan Abdul Halim Airport



Departure Level - Landside

Check in Counter

Enter Departure Airside



Departure Level - Airside

Departure Lounge 2

Departure Lounge 1



Arrival Level

Baggage Claim Area Arrival

Hall


Commercial Services Division

TENDER NO CATEGORY AIRPORT PACKAGED DEAL INDIVIDUALSIZE

(SQM)FIXED

ROYALTY VARIABLE ROYALTY

MAHB-MASB/T/12/2019

FOOD & BEVERAGE –

COFFEE BASED

PIA L2LFB05C

Package Deal 1

L2LFB05C 125.00 1% 18%

AOR MTD01/C MTD01/C 116.00 NA 15%

PACKAGED DEAL OPEN TENDER - COFFEE BASED

Lot No: L2LFB05C

Location: Level 2, Public Concourse,Penang International Airport

Size: Approximately 125.00 Sqm


PD 1

PENINSULAR

Tender Outlet for:Packaged Deal (PD) and Individual

F&B Outlet – T/12

(Coffee Based)

Product Description:

Brand name specialty café/restaurant with coffee - based concept. The brand must be anestablished name in the local and/or travel retail market.

The design must depict a modern concept with appealing leisure lifestyle inspiration that appealsmiddle-upper market segment and fitting to be present at a super prime area.

Indicative Rental : RM303 – RM318

Fixed Royalty : 1%

Variable Royalty : 18%

Tenancy of Period

1) Packaged Deal :3+2+2 Years

2) Individual :3+2 Years

Lot No: MTD01/C

Location: Level 1, Departure level,Sultan Abdul Halim Airport.

Size: Approximately 116 Sqm


PD 1

PENINSULAR

Tender Outlet for:Packaged Deal (PD) and Individual

F&B Outlet – T/12

(Coffee Based)


Brand name specialty café/restaurant with coffee - based concept. The brand must be anestablished name in the local and/or travel retail market.

The design must depict a modern concept with appealing leisure lifestyle inspiration that appealsmiddle-upper market segment and fitting to be present at a super prime area.

Indicative Rental : RM32 – RM33

Fixed Royalty : NA

Variable Royalty : 15%

Tenancy of Period

1) Packaged Deal :3+2+2 Years

2) Individual :3+2 Years


Commercial Services Division

No TENDER NO Lot No CATEGORY SIZE (SQM)FIXED

ROYALTY VARIABLE ROYALTY

1. MAHB-MASB/T/19/2019

Lot No L2AR45, Level 2, International Departure (Airside), Penang International Airport

Retail Outlet – Gift and Souvenir (Non Food Based)

38.40 1% 15%

2. MAHB-MASB/T/20/2019Lot No L1LS04, Level 1, Arrival Level (Public Concourse), Penang International Airport

Retail Outlet – Pharmacy and Personal Care

120.00 1% 10%


Lot No L2AR27, Level 2, Domestic Departure / Arrival (Airside), Penang International Airport

Retail Outlet – Local Packed Food

43.00 1% 15%


Lot No L2LFB06, Level 2, Departure Level (Public Concourse),Penang International Airport

F&B Outlet – Fast Food 288.00 1% 18%

5. MAHB-MASB/T/23/2019Lot No L1LS05, Level 1, Arrival Level (Public Concourse), Penang International Airport

Service Outlet – Clinic 68.00 NA NA

OPEN TENDER (STANDARD)

MAHB-MASB/T/19/2019Retail Outlet

(Gift & Souvenir- Non Food Based)

Lot No: L2AR45

Location: Level 2, International Departure (Airside), Penang International Airport

Size: Approximately 38.40 sqm


Wide range of specialty souvenir and handicrafts including but not limited to apparels,accessories, ornaments, décor items and home ware. Food related items are not allowed.

Note : The gift and souvenir outlet is within Sense of Malaysia (SOM) zone, the curation of SOMshall be deliver as per guidelines given by MAHB upon awarded of the contract


Indicative Rental : RM315

Fixed Royalty : 1%

Variable Royalty: 15%

Tenancy of Period : 3+2 years


(Pharmacy & Personal Care)

Lot No: L1LS04

Location: Level 1, Arrival Level

(Public Concourse),

Penang International Airport.



Retail outlet offering of personal care products, prescribed medication (if applicable) nonprescribed medication (over the counter products), body care and health and beauty productsappealing to mass to middle market segment. The product ratio must be a minimum of 70%pharmacy and personal care products and a maximum of 30% is allocated for convenienceproduct category



Fixed Royalty : 1%




(Local Packed Food)

Lot No: L2AR27

Location: Level 2, Domestic Departure / Arrival (Airside),




Brand name packed food range comprising of local delicacies, tid bits and other packagededibles but is not limited to cookies, pastries, sweet and savoury food etc.



Fixed Royalty : 1%



MAHB MASB/T/22/2019Food & Beverage Outlet

(Fast Food)

Lot No: L2LFB06

Location: , Level 2, Departure Level(Public Concourse),

Penang International Airport.



Food and beverage outlet offering fast food restaurant chain which is an establish brand namein the local and/or international market. The concept shall depict a lifestyle fast food restaurantcatering to all markets segment with value for money propositions.

(Halal food and beverage only)



Fixed Royalty : 1%



MAHB-MASB/T/23/2019Service Outlet

(Clinic)

Lot No: L1LS05

Location: Level 1, Arrival Level

(Public Concourse),




Service outlet offering specialty medical service that provide clinical, medical, emergency, minorsurgical procedures, etc. The medical service shall cover both public dan staff



Fixed Royalty : NA

Variable Royalty: NA

Tenancy of Period : 3 years

IMPORTANT INFORMATION TO TENDERERS

EVALUATION PROCESS & CRITERIA

EVALUATION PROCESS & CRITERIA

Each tenderer must submit a letter of introduction and executive summary of theproposal submission.

The cover letter shall be addressed to the following:

Senior General Manager

Commercial Services


Malaysia Airports Corporate Office

Persiaran Korporat KLIA

64000 KLIA, Sepang

Selangor, Malaysia

ANNEX 1: COVER LETTER

1. Mandatory Tender Briefing attendance

2. Tender Deposit✓ Required to submit Tender Deposit equivalent to 2% of Year 1 Annual Rent proposal or

maximum of RM100,000 per tendered outlet (in the case of multiple proposals) in theform of Bank Draft under the name of MALAYSIA AIRPORTS HOLDINGS BERHAD(including the company, contact person, contact number behind each Bank Draft)

ANNEX 2: TENDER REQUIREMENT

* Please submit your Company's’ account number for process refund the tender deposit.

Appendix 3 & 4: Director’s and Company’s Statutory Declaration

SAMPLE……..

Director’s Bankruptcy Search

Winding Up Search

SAMPLE OF COMPANY SEARCH REPORT

Appendix 5: Tenderer’s Declaration

Appendix 6: Tenderer Code Of Ethic

Appendix 7: RPT

Appendix 8: Declaration Of Non-collusion

Appendix 9:Tenderer Non-Disclosure

ANNEX 3: MINIMUM REQUIREMENT

1. Briefly explain on the current business experience/operation:

✓ Core Product outlet –Minimum experience at least 5 years

✓ Non Core Product outlet – Minimum experience at least 3 years

2. Tenderer to submit all the Business Registration form i.e. Form 9,Form 13, Form 24, Form 44, Form 49

3. Current business partner requirement is based on the followings:

✓ Business Sustainability

✓ Operational Rating

✓ Credit Rating

✓ Contract Rating

4. Establishment of local company for International tenderers

5. Halal certification (F&B only)

Tenant Score Card

ANNEX 4: COMPANY STRENGTH ASSESSMENT

1. Tenderer to submit latest audited accounts which is dated not more than 18months old from the date of submission of tender

2. Latest three (3) months Bank Statement;

a. For Packaged Deal - (February, March, April 2019)

b. For Individual Penang - (T19-T23 – January February, March 2019)

3. Tenderer to provide a credit reference from the principal banker or thefinancial institution

ANNEX 5: DESIGN AND CAPITAL INVESTMENT

1. Tenderer to submit conceptual design comprising of artist impression and

layout. The proposed conceptual design shall comparable with other

International Airports.

2. Tenderer to submit the proposed capital Investment to make sure that the

Tenderer can produce a good concept for the tendered outlet.

The tenderer also to describe:

✓Overall appeal and quality of design.

✓Overall appeal and effectiveness of store-front design, signage, floor plan,

and interior design.

✓ How the design supports the proposed brand/concept, and how

merchandising strategy is incorporated into design

SAMPLE LAYOUT SUBMISSION

Note: Any revision of layout and

perspective design upon awardshall be at least 70% similar

SAMPLE

SAMPLE PERSPECTIVE DESIGN



SAMPLE

Sample of Perspective Design

SAMPLE PERSPECTIVE DESIGN

SAMPLE



OPTION 1:PACKAGED DEAL (3+2+2 YEARS)

YEAR YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5 YEAR 6 YEAR 7

PASSENGER FORECAST

PROJECTED GROSS SALES (RM)

OPERATING EXPENSES (OPEX) RM RM RM RM RM RM RM

COST OF GOODS SOLD

MANPOWER/ STAFF SALARY

STAFF ALLOWANCES

FIXED RENT

FIXED ROYALTY

FRANCHISE / LICENSE FEES

DEPRECIATION

LICENSE & PERMITS

ADMINISTRATIVE & GENERAL

ADVERTISING & PROMOTION

OTHER OPERATING EXPENSES

MALAYSIA AIRPORTS’ CHARGES

Airport Service Charge

A&P Charges

Utilities Charges

POS Charges

Airport Pass Charges

TOTAL OPEX

EBITDA (Earnings before interest, taxes,

depreciation, and amortization)ANNUAL GROSS SALES PER SQUARE METRE

RENOVATION

FURNITURE & FIXTURES

ASSETS

TOTAL CAPEX

ANNEX 6: FINANCIAL PROJECTION

MAHB-MASB/T/12/2019

YEAR YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5

PASSENGER FORECAST


OPERATING EXPENSES (OPEX) RM RM RM RM RM

COST OF GOODS SOLD


STAFF ALLOWANCES

FIXED RENT

FIXED ROYALTY


DEPRECIATION

LICENSE & PERMITS






A&P Charges

Utilities Charges

POS Charges


TOTAL OPEX

EBITDA (Earnings before interest, taxes,

depreciation, and amortization)ANNUAL GROSS SALES PER SQUARE

METRE

RENOVATION


ASSETS

TOTAL CAPEX


OPTION 2:INDIVIDUAL (3+2 YEARS)

MAHB-MASB/T/12/2019

YEAR YEAR 1 YEAR 2 YEAR 3

PASSENGER FORECAST


OPERATING EXPENSES (OPEX) RM RM RM

COST OF GOODS SOLD


STAFF ALLOWANCES

FIXED RENT

FIXED ROYALTY


DEPRECIATION

LICENSE & PERMITS






A&P Charges

Utilities Charges

POS Charges


TOTAL OPEX

EBITDA (Earnings before interest, taxes, depreciation, and

amortization)

ANNUAL GROSS SALES PER SQUARE METRE

RENOVATION


ASSETS

TOTAL CAPEX


MAHB-MASB/T/19/2019 – MAHB-MASB/T/23/2019

ANNEX 7: COMMERCIAL EVALUATION

Rent Structure

For authorized business of Retail and Food & Beverage

(i) the Fixed Rent AND the Fixed Royalty;

OR

(ii) the Variable Royalty;

whichever is higher.

Formula:-

Fixed Royalty

Variable Royalty

=

=

Monthly Gross

Sales

Monthly Gross

Sales

X

X

Fixed Royalty percentage based

on product category

Variable Royalty percentage

based on product category

ANNEX 7: COMMERCIAL EVALUATIONOption 1: Packaged Deal (3+2+2 Years)

Lot No. ………………………

Period Fixed Rent

Fixed Royalty

Percentage

Calculated Based on

Monthly Gross

Sales (%)

(Not less than 1%)

Variable Royalty

Percentage Calculated

Based on Monthly

Gross Sales (%)

(Not less than 18%)

Sales Projection

Year 1 RM /month ………...% ………...% RM /month



OPTION



OPTION



Disclaimer: Fixed Royalty is applicable for International Airports only

MAHB-MASB/T/12/2019


Option 2: Individual Outlets (3+2 Years)

Lot No. ……………..

Period Fixed Rent

Fixed Royalty

Percentage

Calculated Based

on Monthly Gross

Sales (%)

(Not less than 1%)

Variable Royalty

Percentage

Calculated Based on

Monthly Gross Sales

(%)

(Not less than 18%)

Sales Projection




OPTION



Disclaimer: Fixed Royalty is applicable for International Airports only

MAHB-MASB/T/12/2019MAHB-MASB/T/19/2019 – MAHB-MASB/T/22/2019

RETAIL AND FOOD & BEVERAGE OUTLETS


Lot No. ……………..

Period Fixed Rent

Variable Royalty

Percentage Calculated

Based on Monthly Gross

Sales (%)

(Not less than 18%)

Sales Projection

Year 1 RM /month ………...% RM /month



MAHB-MASB/T/23/2019SERVICE OUTLET

Legend:

FR : Fixed Rent

FRYT : Fixed Royalty

VRYT : Variable Royalty

Example :

New Rental Model : Fixed Rent+ Fixed Royalty Or Variable Royalty , Whichever Is Higher

SCENARIO 1 SCENARIO 2

(A) SALES 100,000 120,000

(B) FIXED RENT 10,000 10,000

(C) FIXED ROYALTY (1%) 1,000 1,200

(B + C) FIXED RENT+ FIXED ROYALTY 11,000 11,200

OR

(D) VARIABLE ROYALTY (10%) 10,000 12,000

RENTAL SUM 11,000 12,000

FR+ FRYT VRYT

RENTAL MODEL SIMULATION

ANNEX 8: TECHNICAL EVALUATION

No. Describe in detail on the following:

1 Business Proposal & Concepta. Proposed Product & Brandb. Merchandise Assortmentc. Marketing Pland. Operational Plane. Pricing Policy for the tenancy

2 Customer Servicea. Customer Serviceb. Quality Controlc. Manpower Plan

Appendix 11: Product & Price List

TENDER SUBMISSION AND SAMPLE

PURCHASE OF TENDER DOCUMENT

Procurement & Contract Division Level 1, Block BMalaysia Airports Holdings BerhadMalaysia Airports Corporate OfficePersiaran Korporat KLIA, 64000 KLIA, Selangor

From 25 March 2019 – 27 May 2019

Monday to Thursday (8.30am – 12.00pm / 2.30pm – 4.30pm)

Friday (8.30am – 12.00pm / 3.00pm – 4.30pm)

Saturday and Sunday (Closed)

RM250.00

Administration OfficeMalaysia Airports Sdn BhdPenang International Airport11900 Bayan LepasPenang

OR

From 25 March 2019 – 23 April2019

MAHB-MASB/T/12/2019 MAHB-MASB/T/19/2019 – MAHB-MASB/T/23/2019

Indicate Tender No. on the top right side of the envelope

No "Acknowledgement Letters/Receipt" will be given byProcurement Department upon proposal submission.

Each annex must be submitted in individual sealed envelopes andlabelled according to the respective annexes. All individual sealedAnnex to be put in one envelope for the purpose of submission.

SUBMISSION : BY HAND / COURIER

Procurement & Contract Division Level 1, Block BMalaysia Airports Holdings BerhadMalaysia Airports Corporate OfficePersiaran Korporat KLIA, 64000 KLIA, Selangor

Attn: Tender Secretariat

Site visit/briefing attendance and the submission of the Tender Proposal must be made by the same company/organization.Only companies registered during briefing session are allowed to submit the tender proposal.

GENTLE REMINDER TO TENDERER

No Later Than 12.00pm

MAHB-MASB/T/12/2019

No Later Than 12.00pm

MAHB-MASB/T/19/2019 –MAHB-MASB/T/23/2019

Commercial Tender Secretariat

[email protected]

Documents

Commercial Services Division€¦ · LBU Tenure : i. Option 1 i. Retail & F&B (3+2+2years) ii. Services (3+2 years) ii. Option 2 i. Retail & F&B (3+2 years) ii. Services (3 years)