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www.avangrid.com 1 Commercial and Industrial Programs Donna Wells AEE February 7, 2017 BUSINESS CONFIDENTIAL

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Commercial and Industrial Programs

Donna Wells

AEE February 7, 2017

BUSINESS CONFIDENTIAL

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• Market Segmentation

– Effective market segment approaches to service delivery

• Customer Engagement

– to move towards deeper and more comprehensive savings

• A shift from programs to offering customized C&I solutions

– that meet market segmentation research and individual business needs and concerns

Key Themes

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Market Segmentation

1) Agriculture

2) Commercial Real Estate

3) Government Facilities

4) Grocery

5) Health Care

6) Higher Education

7) Hospitality

8) Manufacturing

9) Restaurants and Commercial

Kitchens

10) Water and Wastewater

Enables us to:

• Assign responsibilities

• Build subject matter expertise

• Develop industry presence

• Better understand customer needs

and barriers to participation

Steps to utilize segmentation:

1. Characterize the market – baseline

usage and savings

2. Build and leverage relationships to

determine segment needs and

barriers

3. Tailor solutions or messaging for

each segment

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Comprehensive Initiative

• Incentive up to 50% of installed cost

• Criteria:

• Energy savings from at least two different end uses (gas and/or electric) and at least two measures

• No single measure can represent > 85% of the project’s value based on annual $ savings

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Small Business

• Objective: Provide Cost Effective, Turn-Key Conservation and Load Management programs to Small C&I Customers

– What qualifies as a Small Business?

– Defined by billed monthly demand

– A “Mom & Pop” store with a $150 monthly electric bill up to a mid size manufacturing company with a $20,000 monthly electric bill

– Examples: convenience stores, houses of worship, professional offices, non-profits, gas stations, restaurants, common areas of apartment buildings, warehouses, retail, sport facilities

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Small Business

• Financial Solutions

• No Obligation Energy Evaluation

• No Up-Front Costs

• Incentives (up to 40% lighting & non-lighting measures)

• Zero Percent On-Bill Financing

• to qualified customers

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Small Business

• Vendors

• Network of 16 Vendors

• Selected through RFP Session

• Set Expectations

• Fixed Pricing

• Directly enter data into tracking system with remote access

• Quarterly Evaluations

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Large C&I customers

New Construction, Major Renovation & New Equipment

Retrofit

Operation & Maintenance

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• UIL Engineer works one on one with customers

• Each managed account is assigned a dedicated UIL engineer

• Leads for other customers assigned based on several factors

– Established as a specific engineer’s customer

– Customer segment

– Project measures

Large C&I projects

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Operations & Maintenance

• Program includes:

• Re-lamping

• Steam trap study, repairs and replacement

• EMS system adjustments

• Compressed air leak study and repairs

• Retro-commissioning

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Retro-Commissioning

• Process

• Scoping study to develop retro-commissioning investigation plan

• Investigative study including diagnostic monitoring

• Report that identifies measures for achieving energy efficiency and demand responsiveness opportunities

• Implementation of selected retro-commissioning measures

• Incentives

• Scoping Study - $1,000

• Investigative Study – 50% of the study cost

• Measure Implementation

• $0.30 / kWh or $800 / kW

• Capped at 40% of implementation cost

BUSINESS CONFIDENTIAL

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• Increase sustainability to save money and improve performance

• Understanding your business’s energy consumption now, and in the future, goes beyond the obvious lighting opportunities

• Industrial facilities have an energy-use profiles that is different from retail, institutional or commercial buildings

• The industrial solutions teams, along with approved professional third –party consultants, will work with you to develop a comprehensive energy plan

Industrial Solutions

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Industrial Solutions

• Identify and address the energy efficiency opportunities and a detailed exploration of your manufacturing equipment and process

• Integrated and holistic

approach resulting in long-term

energy and non-energy benefits,

such as reduced maintenance

costs and increased throughput,

all leading to a competitive advantage

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Industrial Solutions

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Energy Usage Assessments ▪ An energy usage assessment will identify energy- saving measures that can

be prioritized, budgeted and implemented

▪ Detailed report includes:

– Historical energy data and metrics

– Manufacturing process and equipment energy-savings measure analysis

– Facility-related energy savings measure analysis

– Estimated implementation annual savings, available incentives and payback

▪ Incentives to offset up to 100 percent of

the cost of the EUA are available to

customers who implement the

suggested measures

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Business Sustainability ▪ Create a plan for action on energy and sustainability that

promotes competitiveness, innovation and industry leadership. ▪ ▪ Utility consultants and their approved third-party contractors will

work with you to create a customized strategic energy management plan or sustainability plan.

▪ ▪ Now you can tackle business challenges such as: ▪ Getting a handle on energy costs by leveraging Energize

Connecticut’s industrial solutions ▪ Examining your waste stream for money-saving opportunities ▪ Improve employee engagement to drive productivity ▪ Enhance and grow sales opportunities

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PRIME ▪ PRIME implements modern, lean manufacturing techniques to enhance process

efficiency. ▪ Working with a utility-approved consultant, your team will learn how to

become self-directed, analyze opportunities and implement solutions. This will give your business the competitive edge to meet your customers’ needs while reducing your energy consumption.

▪ For qualifying customers: ▪ PRIME events one and two are covered up to $8,000 for consulting fees* ▪ PRIME events three and four are covered up to ▪ $4,000 for consulting fees

▪ *First two events are generally free for most ▪ customers

BUSINESS CONFIDENTIAL

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Two Roads Brewing Company

• State of the art brew house located in a 1911 brick structure in Stratford, CT

• Measures include:

– Air compressors

– High-efficiency refrigeration

– Refrigerated air dryer

– High-efficiency high-

pressure steam boiler

– Radiant heating system

Incentive $241,884

Cost Savings $185,548

Electric Savings 182,026 kWh

Gas Savings 124,627 ccf

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Quinnipiac University

Center for Medicine, Nursing & Health Sciences

Fund Incentive: $87,040

Energy Savings: 342,789 kWh

Cost Savings: $61,702 annually

Measures: Complete interior lighting upgrade (high-efficiency LEDs

& CFLs); new HVAC drives, fans & pumps; new supplemental 10-

ton chiller

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Everyone Benefits

$86.3 Million Annual Savings

$1 program investment

generates $2.80 in energy system

benefits

435.8 Million Annual kWh

Savings

3,462 Tons C02 Emissions Reduced

2015

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• Not to be used