COMM 226

Enterprise Resource Planning (ERP) andSAP

Chitu OkoliAssociate Professor in Business Technology ManagementJohn Molson School of Business, Concordia University, Montréal

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Challenges that ERP tries to resolve

• Delayed data sharing• Disconnected processes• Insufficient information for managers• Information silos within departments of

an organization• Information silos within organizations--

supply chain challenges

Enterprise Application Integration (EAI):A partial solution

• Helps databases talk to each other, but:– Still multiple databases– Separate processes

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Enterprise Application Integration (EAI):A partial solution

• EAI helps to resolve:– Delayed data sharing: all databases can share data easily– Insufficient information for managers: greater visibility of

data– Information silos within departments of an organization:

all databases can talk to each other easily

• But EAI does not resolve:– Disconnected processes

• some of the greatest benefits could potentiallylie here

– Information silos within organizations—supply chain challenges:

• other potential benefits available

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What Are the Benefits of an ERP System?

• Addresses all of the major challenges:– Delayed data sharing– Disconnected processes– Insufficient information for managers– Information silos within departments of an organization– Information silos within organizations—supply chain

challenges

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What Are the Challenges of Implementing an ERP System?

• Decision-Making Challenges

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What Are the Challenges of Implementing an ERP System?

• People Challenges

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What Are the Challenges of Implementing an ERP System?

• ERP Upgrades

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• Linking the Fundamentals of the Procurement Process with Inbound Logistics in the Value Chain

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What Are the Fundamentals of a Procurement Process?

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CBI procurement process before and after SAP

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Benefits of switching to SAP for the CBI procurement process

What New IS IT Will Affect the Procurement Process by 2024?

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Radio Frequency ID (RFID)

http://youtu.be/gEQJxNDSKAE

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Security and privacy issues with RFID

• RFID tags are still readable even after leaving the supply chain

• RFID tags are difficult to remove• RFID tags can be read without your

knowledge• RFID tags with unique serial numbers

could be used to identify individuals– E.g. the serial number can be linked to an

individual credit card number

Sources: Technovelgy.com: Problems With RFIDImage: RFID Journal

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The replicator

http://youtu.be/eEez9lNh8Uw

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3-D printing (the real thing)

https://www.youtube.com/watch?v=8aghzpO_UZE

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The dark side of 3-D printing

• 3D printers are energy hogs• Unhealthy air emissions• Reliance on plastics• Intellectual property and licensing deals• Gun control loopholes• Responsibility of manufacturers • Bioprinting ethics and regulation• Possibility of 3D printed drugs• National security risks• Safety of items that come into contact with food

• Source: http://www.techrepublic.com/article/the-dark-side-of-3d-printing-10-things-to-watch/

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Sources

• Most of the slides are adapted from COMM 226 Business Technology Management by David M. Kroenke, Andrew Gemino, Peter Tingling, and Earl H. McKinney, Jr. 2nd Custom Edition for Concordia University (2014) published by Pearson Canada. ISBN 13: 978-1-269-96956-7

• Other sources are noted on the slides themselves

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