Columbus State University

Bursar’s OfficeOrientation Presentation

June 23, 2014Website:bursar.columbusstate.edu

What is the Bursar’s Office?

To support the University's educational goals by making the process of paying bills and the process of refunding as quick & easy as possible

Services Offered:

Acceptance of payments for: Tuition and related fees Emergency loan payments Parking tickets & replacement IDs Transcripts Meal plans

Process and disburse refunds for excess financial aid awards

Administration of Corporate and Third Party Contracts, such as VA Chapter 33 and GoArmyEd

What We Will Cover Today:

1. Academic Calendar2. Tuition & Fees3. Paying Your Tuition & Fees4. Refunds5. Communication between Students

and Our Department6. Third-Party Billing

1. Know Your Deadlines-Academic CalendarAll departments follow this calendar

Fee Payment Deadline for fall 2014August 6

Schedule Changes**August 18-22

Fee Payment Deadline for Schedule Changes:

August 22

Terminology used on Academic Calendar

Fee Payment Deadline The date when all fees listed on

students’ invoices must be paid in full

Drop/Add Period (100% refund)** Time period when a student can drop a

class from his or her schedule without penalties

**If you drop class(es) after drop/add date with 100% refund, you will not receive a refund

2. Tuition and Fees

Students are charged tuition and fees, based on: Credit hours Format of the classes Degree program

2. Tuition and Fees

On-campus classes Lower tuition rate per credit hour Charged all mandatory fees

Online classes Higher tuition rate per credit hour Charged only technology & institutional

fees

Mandatory Fees

These fees are charged to: Provide services & facilities to students Support CSU’s physical and technological

infrastructure

Listing and explanations are available at the Bursar’s Office or online at: bursar.columbusstate.edu

3. Your Invoice

An invoice is generated when a student registers for classes It shows:

Charges for classes Payments that were applied to

student’s account Whether you owe or will receive a

refund

Printing/Viewing Invoice

Please print your invoice to see if any financial aid has posted on your student account.

(Authorized) financial aid means that has not posted to student’s account at the University

Invoices will be available for Fall 2014 after July 1, 2014

How to print your invoice:

1. Log on to Cougarnet2. Go to the Enrollment Services Tab3. Under Student Accounts click on

“Print Invoice/Bill”4. At the bottom of screen click on

“print invoice” again5. Select the semester/term6. Your Invoice will show up on the

screen

1. Log on to Cougarnet

2. Click “Enrollment Services” tab

3. Under Bursar/Student Accounts, click “Print Invoice/Bill”

3. Select the semester

4. Scroll to the bottom, click “Print Invoice/Bill” again

Tuition, Housing, & Fees

Financial Aid & Payments

Reminder: Please View/Print Your Invoice after registration or schedule changes. You May Owe Us!

Paying Your Tuition

Do not stand in line – Pay Online

Payment Options:Mail

Check and Money OrderIn-person

Credit/Debit Card, Check, Money Order & CashOnline

Credit/Debit Card & Check (Web)

Paying Your Tuition

Do not stand in line – Pay Online

Available 24 hours a day, 7 days a weekYou can authorize others (parents, grandparents, employers) to pay for you.You can make partial payments by typing over the amount displayed.

Invoices must be paid in full on the day of fee payment deadline.

Paying Your TuitionDo not stand in line – Pay Online

1. Login to CougarNet & Click “Enrollment Services”

Paying Your TuitionDo not stand in line – Pay Online

2. Locate the Bursar/Student Accounts box & Click “Pay Online”

Paying Your TuitionDo not stand in line – Pay Online 3. Follow the prompts to pay your tuition using the Payment Portal

Paying Your TuitionDo not stand in line – Pay Online

4. Students-Authorizing Your Parents to Pay:

Nelnet Payment Plan

Columbus State University partners with Nelnet Business Solutions to let you pay tuition and fees over time, making college more affordable.  Easy online enrollment using CougarNet No interest loan $ 50-$70 enrollment fee per semester

Register early for classes to start payments Early registration into the payment plan=smaller down payment

amount

www.MyCollegePaymentPlan.com/csu

Refunds

According to Federal Student Aid handbook, we have 14 days to process and disburse refunds to students

From the date of:

First day of class on the Academic Calendar OR

When the refund credit is posted to the student’s account at the University

Reasons Why Refunds Take “So Long”

Students make changes before and/or during the first week of classes

Refund information must be confirmed by Office of Registrar and Financial Aid before disbursement can occur

Receiving Your Refunds

All student refunds are disbursed through Higher One

Refunds are issued to the student

Refund Preference

You will need the HigherOne card to select your refund preference

HigherOne Refund Preferences

Processing Time (from when the funds are received by HigherOne)

CougarOne Card(HigherOne Bank Account)

Same day

Deposit into Personal Checking or Savings Account

Additional 3 to 5 business days

Paper Check Additional 5 to 7 business days

Please select a refund preference, even if you are not receiving Financial Aid!

Higher One Card - mailing

Early Book Program

Early book program is only available to students who early register for class and have completed all financial aid requirements.

Depending on the balance of excess financial aid, you may use up to $600 for the purchase of books and supplies.

Early Book Program

You will have to enroll into the program by: 1.Logging into your CougarNet account.2.Clicking the “Enrollment Services” Tab3.Look for the Bursar’s/Student Accounts section4.Click “Early Book Program Authorization”.

Make sure your Early Book Program & Title IV funds authorizations are authorized

FERPA: Family Educational and Privacy Act

Federal Law that allows a student, that is 18 years old or older, the right to his or her educational privacy

We are not allow to disclose enrollment status, grades, and/or billing information to anyone without student consent

FERPA: Family Educational and Privacy Act

How to give consent for an individual to obtain/receive information about your student account:1.Log into CougarNet2.Click the “Enrollment Services” Tab3.Locate the Bursar/Student Accounts Box4.Click “Information Release Form (FERPA)” link5.Type in the information requested of that individuals and click “Submit” or “Apply”

Tax Form 1098-T

Tuition statement used to obtain certain Educational Tax Credits

CSU reports only: Charges billed for Tuition and Mandatory Fees Scholarships/Grants that were awarded to the

students

We do not report payments made on student’s accounts to the IRS

Third Party Billing

VA Benefits Contact: Mrs. Kathye, VA Certifying Official

Email: stanfield_kathleen@columbusstate.edu Office: University Hall 026

529 College Savings Plans & Employer Tuition Assistance

Contact: Mrs. Patty, Third Party Administrator Email: diveley_patricia@columbusstate.edu Office: Bursar’s Office, University Hall, 1st Floor

Communication with Students

Check your Columbus State email daily Official form of communication

Courtesy emails, letters, and phone calls are sent out to students Less frequent

Top 5 Things to Remember:

1. Know the Academic Calendar and fee payment deadlines

2. Check your invoice after registration and throughout the semester regularly

3. Have your tuition & fees paid by Fee Payment Deadline

4. Set up refund preference as soon as you receive the HigherOne card

5. Check Your Email Daily

Questions? We are located on the main floor of University Hall Bursar’s Office Phone Number: 706.507.8897 Email address: bursar@columbusstate.edu