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Colorado Ambulatory Surgery Center Association’s Annual Spring Conference: Our Patients Come First
Effective Material Management
Strategies During Times of
Change
Where to look What to look for
• Salary and benefits
• Fixed assets
• Supplies purchases
• Capital purchases
• Service agreements
Supply Purchases
• You are the hunted – not the hunter
• “The seller has a thousand eyes, the buyer has two”
Decision making process
• Keep it professional
– Emotional decisions tend to be in suppliers
favor
– “Friends” are earning money too
• Do not settle on the brand and type until
you have all the information
– If you have decided, do not reveal that
– Play poker – make sure docs and staff know
Standardization is KING
• Start with low hanging fruit
• Consolidate suppliers
• Involve nurses and surgeons
• “Negotiate” with suppliers – it’s not
retail
– Be prepared to give a little to get more
Complacency is unacceptable• Audit invoice periodically
• Re-bid core items every 3-5 years
• Seek new sources of information and learn
• Ask for help– Local peers– Other sales reps– Corporate management– GPO
Capital Purchases
• A few extra points of discount adds up fast
• Gather timely and appropriate data
• Do not over buy the needs of the business
Replacing existing equipment• Do you know all that is available?• Do you really need all the bells and
whistles?• How does it interface with other
equipment• Do current mechanicals match the
needs– Electric, water supply, drainage,
structural
Refurbished versus New
• Know the refurbished company
well
• Have written description of what
“refurbished” means to that
company
• Know the full extent of warranty
New Equipment
• Freight must be FOB destination• Are trade-in’s offered
– Can you re-sell for more cash– What is done with the trade-in’s
• Know what the going discounts are– Regionally and nationally
• Buy what is needed, not what is being pushed
Service Agreements
• A huge cost to all providers
• There are organizations that can
encompass multiple pieces of
equipment
• Capital equipment– Extended warranties are the manufacturer’s
gold mine – a major profit center
Freight
• In bound freight is a fright!• All distributors should include this
in the price• Manufacturer’s have another profit
center with freight, especially when shipping FedEx or UPS
• The cost is yours, so take control
Technology Solutions
• So many to choose from
• Billing/coding – daily changes
• Recovery of past due
• Item master and charge master
• Cost per procedure and/or key procedure
indicators