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7 14:57 From: 5196580255 COLLEC IVE AGREEMENT BETWEEN: UNI ED FOOD AND COMME CIAL WORKERS CAN A, LOCAL 175 RECEIVED AND: JUN 17 2013 Ministry of Labour DRS- MEDIATION SERVICES BUDGET C R RENTALS LIMITED (P arson Airport) :AUGUST 31., 2013 1

COLLEC IVE AGREEMENT Estate...Arti le 2.05 (b) below, prior to the fifteenth (15th) of the onth following the month in which such ded ction is made. (ii) The Employer shall deduct

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Page 1: COLLEC IVE AGREEMENT Estate...Arti le 2.05 (b) below, prior to the fifteenth (15th) of the onth following the month in which such ded ction is made. (ii) The Employer shall deduct

7 JUt~-17-2013 14:57 From: 5196580255

COLLEC IVE AGREEMENT

BETWEEN:

UNI ED FOOD AND COMME CIAL WORKERS

CAN A, LOCAL 175

RECEIVED AND: JUN 1 7 2013

Ministry of Labour

DRS- MEDIATION SERVICES

BUDGET C R RENTALS LIMITED (P arson Airport)

:AUGUST 31., 2013

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NTENTS ARTICLE PAGE NUMBER

1 Recognition 3 2 Union Security 4 3 Basic Work We 6 4 Rest Periods 8 5 Wages 9 6 Overtime 10 7 Holiday Pay 11 8 Vacations 13 9 Management R ghts 14

10 Employee and nion Co-operation 15 11 Discharge of E ployee Subject to Arbitration 18 12 Notice Require or Pay Required in Lieu of 18

Notice in Cases of Dismissal 13 Leave of Absen e 19 14 Jury Duty 20 15 Bereavement P y 21 16 No Strike or Lo kout 21 17 Seniority 21 18 Adjustment of rievances 23 19 Board of Arbitr tion 24 20 Health and Wei are 25 21 Business Agent ' Visits 26 22 Bulletin Boards 26 23 Apparel 27 24 Charitable Don tions 27 25 DecentLangua e 28 26 Health and Saf ty 28 27 General 29 28 Duration 29

Appendix "A" - ages 31 Letter of Agree ent # 1 - Switching Shifts 33 Letter of Agree ent #2 - Education Fund 34 Letter of Agree ent #3 - Cash Handling 35 Letter of Agree· ent #4 - Closing Shift Parking 36 Letter of Agree ent # 5 - Employer's Letter 37

Re: Article 2.7 Letter of Agree · ent #6 - Addendum A Wage Grid 38 Letter of Agree· ent #7 - Replacing Absent 39

Employees Letter of Agree. ent #8 - Job Accommodation 41 Letter of Agree ent #9 - Return Agent 42

Classification

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BETWEEN:

AND:

COLLECTIVE AGREEMENT

BUDGET Cl. R RENTALS TORONTO LIMITED Hereinafte referred to as the "Company"

OF 1ifHE FIRST PART

UNITED FOOD & COM ~ERCIAL WORKERS CANADA, LOCAL 175, Hereinafl er referred to as the "Union"

OF THE SECOND PART

The general purpose of thi ~ Agreement is to establish collective bargaining relations between the Com Dany and the Union, to continue the co-operation and spirit of good will bet"' een the Company and its employees, to provide machinery for the promp disposition of grievances arising under this Agreement. The Union n cognizes that in order to provide a proper relationship between the r arties, the Company must be kept in a strong competitive market positic n, which means it must produce at the best possible efficiency and lowe:>t cost, consistent with fair labour standards, and the Union agrees to support the Company in attaining such objectives.

ARTIClE 1 - RECOGNITI( N

1.01 The Company rEcognizes the Union as the sole Collective Bargaining Agent f pr all employees of Budget Car Rentals employed as Service Attenda~ts/Car Jockeys and Counter Representatives at Pearson Internatio ~a I Airport in the City of Mississauga, save and except Supervisors and persons above the rank of Supervisor.

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2.01

In the event the Company moves its operation, the Company and the Union agree to amend the Recognition Clause (Article 1.01 ).

(a) The Co pany agrees, with reference to such of its employee as are covered by this Agreement, it will retain in its em loy only members in good standing of the Union. New em · loyees shall become members within the first thirty (30 calendar days of employment. The Union agrees that it wil not unreasonably deny application for admission to the U ion. The Company agrees to notify the Union of all new e ployees at least every month. The Union agrees to notify he Company in writing by registered mail of the name of ny employee who is not in good standing in the Union. II employees shall apply for membership on the official L cal 175 Membership Application Form. Upon receipt o these forms from the employees, the Company agrees to forward such forms on the employees' behalf to the Union within ten (10) days after the completion of the probation ry period.

nding the above, the Union agrees that the ill not be required to terminate current counter

represent tives who refuse to sign a membership card. This only applies to employees hired prior to date of ratificatio .

(b) The remit ance statement shall be documented by location containin a dues and initiation report which will be provided i the form of e-mail ([email protected]) or on a comput r diskette as well as a hard copy for the dues report bei g attached to the remittance cheque. The informati n provided shall be on a standard spreadsheet in Excel Qua tro Pro, Lotus or other software program acceptabl. and adaptable to the Union. The spreadsheet will be in · format mutually agreeable to both parties and the Comp ny will provide the following current Information as known o the company.

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2.02 (a)

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1. S.L . 2. Emp oyee number if applicable. 3. Full ame (Last, First, Initials). 4. Full ddress, including City and Postal Code.

· 5. Tele hone number (including area code). 6. Date of hire. 7. Rate of pay. 8. Clas ification. 9. Full- ime or part-time designation. 10. Unio dues deducted (or the reason a deduction was

not ade). If dues are deducted weekly, report requ res five (5) columns for reporting.

11. Tota dues deducted. 12. Initi tion fees deducted. 13. Tota Initiation fees deducted.

(i) The Employer shall during the term of this Agr ement as a condition of employment deduct fro members of the bargaining unit, the regular wee ly union dues and such union dues shall be rem tted to the Union, in the format outlined in Arti le 2.05 (b) below, prior to the fifteenth (15th) of the onth following the month in which such ded ction is made.

(ii) The Employer shall deduct membership initiation fees as may be established by the Union and forward any application forms and such fees to the Union in the ormat outlined in Article 2.05 (b) below, with the egular monthly dues remittance.

(iii) The employee shall provide the Employer with curr nt information and kept updated on timely basis as c ndition of employment.

2.03 The regular Union ues shall be deducted each pay day and submitted to the ecretary-Treasurer of the Union following the completion of the ompany's four ( 4) week accounting period. The statement shall gi e the employee's name, address, date of hire, and rate of pay.

2.04 In order that the Company may have definite instructions as to what amounts ar to be deducted for the above purpose, it is

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agreed that the Union shall promptly notify the Company, in writing, over the ignature of the Financial Secretary of the Local Union, of the amo ~nt of the deduction to be made by the Company for regular Union < ues and the Company shall have the right to rely on such written notification until it receives other written notification from tt e Union signed with the same formality.

2.05 The Company, in making the aforesaid deduction, shall have the right to rely upon he signed authorization cards in its possession or furnished to it. Th~ Union agrees to defend and hold the Company completely harml~ ss against all claims, demands, and expenses, should any persor at any time contend or claim that the Company has acted wrongfully or illegally in making such check-off deductions.

2.06 The Company agr~>es to show the amount of union dues deductions on the employees' T4 slips at the end of each calendar year.

2.07 (a) Persons ·excluded from the bargaining unit shall not perform pargaining unit work except in cases of training, emergen ies, situations where customers need immediate attention occasional peak rental periods, washroorn/break relief and employees failing to report for work as scheduled without prior notification to the Compan), when bargaining unit employees capable of performi1 g bargaining unit work are not available.

Emergen ies shall be defined as unexpected flight changes and incletnent weather.

(b) The Company agrees that Counter Representatives will not be schec uled to perform any duties which are regularly assigned to slot attendants except where a slot attendant is not rei. dily available.

ARTICLE 3 - BASIC WO~ I( WEEK

3.01 The basic work scredule for full time employees shall consist of:

(i) Four consecutive ~ays of 9 1/z hours per day followed by 3 days off; and/or

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(ii) Five consecutive d ys of 8 1h hours per day followed by 2 days off; and/or

(iii) Three consecutiv days of A.M. shift, followed by 2 consecutive days of P.M. shift 8 112 hours per day followed by 2 consecutive

3.02

3.02

days off.

It is agreed that mployees who work the shifts as set out in (i) above shall be p rmitted to volunteer for one nine hour shift at straight time in ea h pay period. Such work shall not be considered overtime for purp ses of Article 6.

The employees wi I give forty-eight (48) hours written notice on a form provided by he Company when they are requesting their one voluntary 9-hour hift at straight time in a pay period.

(a)

(b)

The Com any will post on or about the first Monday nearest t May 1st and November 1st of each year, shifts for bids on a seniority basis setting out the scheduled shifts. T is is to be done a maximum of four ( 4) times per year or t ice per calendar year. These two (2) bids to be done on r about the first Monday nearest to May 1st and Novemb r 1st of each year. Such schedules once set shall remain i effect until the next bidding occurs unless otherwis agreed between the Company and the employe s concerned. Separate shift bids will be done for the Coun er staff and Garage employees.

Leads sh II bid for shift within the Lead classification by seniority

3.03 Lunch periods sha.l be of one half (2) hour in duration. It is agreed, however, that th s period may be increased and/or reduced by mutual agreeme t between the Management and an individual employee.

(a) Part-tim employees shall be scheduled or called in to work ac ording to their seniority and the employee's availabili y.

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(b) Part time employees shall not work more than 25.5. hours in a wee ~~o-. Only exceptions shall be for coverage of full time employees who are off work under articles 7, 8, 10, 13, 14, 1 ~ 20.02 and hours spent in training

(c) A managEr shall inform a steward of any replacement utilized u 1der article 3.04(b ). This shall be done prior to the utilize tion, if a union steward is not available, then the highest s niority employee on the shift will be notified.

3.05 The provisions of this Article 3 are not to be interpreted as a guarantee of, or a limitation upon the hours of work to be done per day or per wee~ but shall serve to assist the parties in the computation of re< ular or overtime pay.

ARTICLE 4- REST PERIODS

4.01 Employees schedLied three (3) hours or more in any one (1) day shall receive one 1) rest period with pay. Employees scheduled six (6) hours or mar~ in any one (1) day shall receive two (2) rest periods with pay. Employees scheduled ten (10) hours or more in any one ( 1) day hall receive three (3) rest periods. Rest periods shall be fifteen ( 15) minutes duration and scheduled by the Company as near as practicable to the midway point of the work period. All employees will be scheduled uninterrupted rest, lunch and supper periods.

4.02 The times of such rest, lunch and supper periods shall be by mutual agreement, but in no event shall an employee be required to take a rest period within one ( 1) hour of his starting or quitting time or within one ( 1) hoL r of his lunch period.

4.03 (a) . The Com ~any agrees to provide a separate lunch room and change nom with lockers for use by the employees who are stationed at or out of the garage area.

The Company will further agree to provide lockers at each terminal for the Counter Staff to use. Each employee using the lockers will provide his/her own lock.

The Com ;>any will provide:

2 lockers' at Terminal 1

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(b)

6 lockers at Terminal 2 5 lockers t Terminal 3

The co pany agrees that it is not the employees' responsi lity to perform janitorial duties. The parties recogniz that employees have some responsibility to maintain. the washrooms, change room and to keep the lunch roo tidy. All employees will maintain their current practice f assisting the Company in maintaining the work areas to e kept neat and tidy.

In addition, the mpany proposes a new job classification in the collective agreem nt namely full time maintenance. The duties of this classification ould include janitorial duties as required at the garage and at the terminal. Same pay rate as slot attendant.

4.04 No employee shal work more than five (5) hours without getting a meal break.

4.05 The Company ag es not to schedule an employee's lunch period prior to the campi tion of two and one-half (2-2) hours of wo k.

4.06 Employees, when required to report for work and not sufficient work is available, shall be guaranteed four ( 4) hours' pay in lieu thereof, at their r gular hourly rates of pay. This article 4.06 does not apply where he Employer is unable to provide work for any employee becaus of fire, lightning, power failure, storms or similar causes beyond th control of the Employer resulting in the stopping of work or wher the Employer has attempted to contact the employee before t e scheduled start of the employee's shift.

If part-time em loyees are called in to work, they shall be guaranteed three 3) hours' pay.

4.07 A time clock or ecording mechanism shall be provided at each location and ma ntained by the Company in order to enable employees to rec rd their time for payroll purposes.

ARTICLE 5 - WAGES

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5.01 The minimum hou ly rate of wages for all employees coming under this Agreement s all be as per Appendix A of this Agreement, provided that wh re an individual employee's weekly or hourly wage is higher, s ch wage or hourly rate of wages shall not be reduced by reaso of this Agreement. The rates of pay provided in Appendix "A" are inimum rates and apply to the job classifications and not to the indi idual.

5.02 Travel Time:

Any employee wh is transferred, at the request of the Company, from one (1) loca ion to another during the regular working day, shall be paid his o her regular hourly rate for all travelling times.

5.03 Employees shall e compensated for actual expense of public transportation or ts equivalent or the actual cost of taxi fare, if such transportatio is required by the Company.

5.04 The Company a rees to provide employees with the added convenience of di ct deposit of their wages to their personal bank accounts effective June 30, 2001, or sooner, if possible.

ARTICLE 6 - OVER.TIME

6.01

6.02

6.03

Overtime will onl Overtime will be

employees regula regularly schedule

be paid after a person has worked 42.5 hours. aid at the rate of time and one half (12) the

hourly rate for all time worked in excess of the work day or the regular scheduled work week.

Overtime at the ate of time and one-half (1 2) the employee's regular rate of p y shall be paid for all hours worked if they are called in to work o their regularly scheduled day off.

The following proc dure will be used for overtime:

Shall be equitab y distributed, starting with the most senior employee on the urrent working shift. If there are no volunteers, the Company sh II have the right to request the less senior employee to work When overtime is necessary to cover a full shift and adequate noti e if given for the absence, the full shift overtime

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6.04

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shall be offered fir~t to employees who are normally off on that day by seniority.

The Company ag ees to post emergency overtime allocation to ensure equitable d stribution on the day the overtime is required.

"Post" could mea~ a binder or book that can be referred to in written form.

Planned Overtime:

Employees called in for "Planned Overtime" will be according to seniority. "PianniP.d Overtime" would be considered to be 48 hours in advance. An vthing less than 48 hours would be considered "Emergency Overt me''.

ARTICLE 7- HOLIDAY PI Y

7.01 There shall be ten (10) paid holidays for regular employees during the term of this Agreement. These holidays are as follows :

Family Day Civic Hoi ide y Christmas )ay Good Frida'

Victoria Day Labour Day Boxing Day

Canada Day Thanksgiving Day New Year's Day

In addition to the f3forementioned holidays, the Company agrees to grant any other ~ay or part day proclaimed by the Federal or Provincial Govern_lnent as paid holidays for the purpose of this Agreement.

The above holidc ys shall be observed on the day generally recognized in the c rea.

In order for an employee to receive Statutory Holiday Pay, he must not have been vol mtarily absent from work on the scheduled work day prior to and following such holiday, unless with a reasonable cause (i.e. sicknes; with a doctor note, bereavement, etc. .. )

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(a) Employees who w~puld normally be scheduled to work on the public holiday shall have the choice to work their scheduled hours on that day and shall be ~~aid at time and one half (1-1/2) for every hour worked in addition to payment for the public holiday or elect to take the day off.

{b) When such public noliday occurs on a Monday, employees regularly scheduled to work from Sunday to Thursday shall have the Sunday recognized as the public holiday instead of the Monday and will therefore report o work on Monday. For such employees the Sunday shall be tr~ated as the public holiday for all purposes of this Article 7.

(c) Employees not af1ected by either (a) or (b) and having a public holiday fall on th ~ir normally scheduled day off, may request to take an additiona day off without pay either before or after the holiday with twc weeks advance notice. Management will endeavour to accommodate this request based on business need.

The employee sha I be paid the statutory holiday pay to which they are entitled pursue nt to the provisions of this Article.

7.02 In a week in whi< h one (1) statutory holiday occurs, the normal basic work week fpr employees shall be reduced by eight and one half (8.5) hours fo said week.

7.03 In a week in whi< h two (2) statutory holidays occur, the normal basic work period for employees shall be reduced by seventeen ( 17) hours for said week.

7.04 If an employee. is required to work on one (1) of the abovementioned h,plidays, he shall receive time and one-half (1 2)

his regular rate fpr all hours worked, .in addition to his regular holiday pay.

7.05 Employees shall oe given the opportunity of working on paid holidays on the ba~is of their seniority. Work on paid holidays shall be on a voluntary basis. If enough volunteers are not secured as per 7.01(a) then the Company shall have the right to schedule the required number o employees by reverse seniority.

7.06 Part-time Hclidav J av:

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All other part-timE employees will receive the average of the four ( 4) weeks precedi hg the week of the Paid Holiday, as outlined by the Employment 5 andards Act.

7.07 Religious Holidays

All employees shal be provided with two (2) floater days off with pay each year to c >ver any entitlement they may have to time off with pay in observ mce of religious holidays other than those already covered by the Ontario Employment Standards Act 2000.

Employees shall be allowed to carry over one (1) or the two (2) floater days to the next calendar year. This shall be done in writing. The maximum allo ,ved shall be four ( 4) floater days per year including the curreht year allotment.

For Greater Clarity Employees may choose to utilize the above days for reasons o her than religious observance, but shall not be entitled to any add tional days off for religious holidays. The parties agree that this artir-le satisfies all obligations to provide time off for religious holidays which may arise pursuant to the Ontario Human Rights Code.

ARTICLE 8 - VACATIONS

8.01 Any regular emplo 'ee with six (6) months' continuous service prior to July 1st, shall be entitled to one ( 1) week's vacation pay at four percent ( 4°/o) of ~arnings calculated up to June 30th. Regular employees with le~s than six (6) months' service as of June 30th, shall be entitled tl<> four percent (4%) vacation pay for all time worked calculated 1p to June 30th.

8.02 Regular employee~ shall receive vacation time off with pay as described below. The vacation qualifying date shall be each employee's annive sary date of each year. Part time vacation pay to match the full-timE vacation pay percentage will be paid out on an annual basis.

1. One year of service: 2 weeks' vacation with pay at his/her regular rate of pay or 4% < f gross earnings, whichever is greater.

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2. Five years of s• rvice: 3 weeks' vacation with pay at his/her regular rate of pay or 6°/o of gross earnings, whichever is greater.

3. Ten years of s.: rvice: 4 weeks' vacation with pay at his/her regular rate of pay or 8% of gross earnings, whichever is greater.

4. Eighteen (18) y ~ars of service: 5 weeks' vacation with pay at his/her regular rate of pay or 10°/o of gross earnings, whichever is

greater.

8.02 (b) If, in the Pvent that the Company improves the vacation ~ chedule for its non-bargaining unit employees in excess1of the vacation schedule described in the Agreemerht, the Company agrees to pass on to the bargaininQ unit employees such vacation improvement at the sam~ time and in the same manner as it is applied to the nob-bargaining people.

8.03 When a holiday occurs during an employee's vacation, an extra paid day of vacation VI ill be added to the employee's bank of vacation

days.

8.04 Vacation Schedule:

A vacation reque~ t form will be posted at least two (2) months in advance of April 30th ; and all employees who are entitled to request vacations shall indicate on the forms the dates they wish to have vacations. Employees' vacations shall be scheduled in accordance with seniority. However, after said postings, any further scheduling shall be on a "first come, first served" basis.

8.05 A minimum of th ee (3) customer service representatives shall be allowed to take vacation at the same time. One per shift and a 3rd

on either shift, based on seniority. A minimum of two (2) return agents shall be al owed to take vacation at the same time.

ARTICLE 9 - MANAGEMf NT RIGHTS

9.01 Except as, and to the extent specifically modified by this Agreement, all r ghts and prerogatives which the Company had prior to the exEcution of this Agreement are retained by the Company and re tnain exclusively and without limitation within the

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rights of the Corr pany and its Management. Without limiting the generality of the fc regoing, the Company's rights shall include:

(a) the right: to maintain order, discipline and efficiency; to make, alter and enforce, from time to time reasonable rules and regulations, policies and pra~ tices, to be observed by its employees, to discipline and disc ~arge employees for just cause;

(b) the right: to se ect, hire and control the working force and employees; to transfer, assign, promote, demote, classify, lay off, recall, suspend, and retire employees; to plan, direct and control plant operatiom; to select and retain employees for positions excluc ed from the bargaining unit and to transfer employee~ into the bargaining unit;

(c) the rioht to detern~ine: the location and extent of its operations and their commencerr ent, expansion, curtailment, or discontinuance; the direction of th ~ working forces~ the standards of production; the subcontracting o work; the schedules of work and of production; the •~umber of shifts; the methods, processes and means of perforrr ing work; job content and requirements; quality and quantity stan ~ards; the qualifications of employees, the use of improved method• , machinery and equipment; whether there shall be overtime wor~; the number of employees needed by the Company at anv time and how many shall operate or work on any job, ~peration, machine or production line; the number of hoursl to be worked; starting and quitting time. And generally, the ric ht to manage the enterprise and its business without interferer ce are solely and exclusively the right of the Company.

ARTICLE 10 - EMPLOYEE AND UNION CO-OPERATION

10.01 The employee agrees to uphold the rules and regulations of the Company in reg< rd to punctual and steady attendance, proper notification in cac e of absence, conduct on the job, and all other reasonable rules c. nd regulations, established by the Company.

10.02 The employees a~ ree to cooperate with the Company in maintaining and improving s2 e working conditions and good housekeeping of the working area ~nd caring for equipment and machinery.

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10.03 The Union agrees to cooperate, if requested by the Company, in correcting ineftici :!ncies of its members which might lead to discharge.

The parties agree to have a Joint Labour-Management Committee made up of two ( 2) from the management and two (2) from the bargaining unit. There shall be quarterly meetings and the meetings shall b ~ held at a time and place fixed by mutual agreement. The :ommittee will meet to discuss matters of mutual concern.

10.04 (a) The Com1 any agrees that it will not discriminate against a ~Y employee for reporting to the Union the violation of any provisions of the Agreement or for performir g services on a Union Committee outside working hours.

(b) Both partes agree to adhere to the provisions of the Ontario Human Rights Code which prohibits discrimin tion.

(c) NO SEXUPtL/WORKPLACE HARASSMENT

10.05 (a)

The Company and Union agree that the location covered by this agreement should be free of sexual or workplace harassme ntand the Company and the Union agree to co­operate !Nith each other in preventing and eliminating sexual or workplace harassment.

The Company agrees to recognize two (2) appointed or elected epresentatives in the garage and two (2) representatives for Terminals 1, 2 and 3 who shall be known ac Union Stewards. Where a seniority employee is suspende~ or discharged, the employee shall have the right to consult his Union Steward before leaving the premises Where a meeting is held between the Company and an E mployee which may lead to discipline, a Union Steward , will be present. If a Union Steward is not available on that shift, and no steward will be available before th~ time expiration period, set out in 18.02, then

the employee will be issued the discipline in the presence of a bargaining unit employee on shift at the time, chcsen by the employee, who will be present as a

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witness u 'less the employee requests that no such person b ~ present. If the employee requests that the Union Steward not be present at said meeting, the employee will make the request in front of the Steward and the S eward will then leave.

Where the Company fails to follow this procedure, any discipline issued will not form part of the employee's file.

(b) Stewards to have at least three (3) months of service. The Union wil inform the Company in writing of the name of the Stewc: rd and of any subsequent change thereof. Failure to so infc rm the Company in writing shall mean that the Company shall not be obliged to recognize such Steward.

(c) Authority of Steward: the authority of the Steward designated by the Union shall be limited to and shall not exceed the following duties and activities:

(i) Inv ;)stigation and presentation of grievances in ace )rdance with the provisions of the Agreement dur ng his working hours, without pay after one-half (1/ ) hour, upon appointment with his supervisor or the Company's representative.

(ii) The transmission of such messages and information whi :::h shall originate with and are authorized by the bus ness agent, provided such messages and infc rmation have been put in writing or, if not in wri ing, are of a routine nature and do not involve war k stoppage, slowdowns or any other interference wit the Company's business.

(iii) The Company agrees to afford the steward(s) up to fifteen ( 15) minutes to meet new employees and acq~aint them to the fact there is a Collective Agr~ement in effect and to generally welcome the nev member(s) to the Bargaining Unit.

(iv) ThE Union will encourage stewards to attend training courses so that they may better understand their rolE and the collective agreement.

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10.06 It is agreed that the Negotiating Committee for the bargaining unit shall be composed of three (3) bargaining unit employees. The Company will pay I :>st time for half of the committee the Union will pay the other half.

10.07 Should any new job classification or classifications become necessary during tt e term of this Agreement, the parties agree that the rate of pay f )r such new classification shall be negotiated between them; prof./ided, however, that in the event the parties are unable to agree, the employee shall work at whatever rate shall be set by the Com pan v and the matter shall be submitted to final offer selection arbitratior , and the parties shall abide by the result of the arbitration.

10.08 The Company agrees to use a number system to identify Customer Service Representc tives on Rental Agreements with the employee signature on the REntal Agreement.

ARTICLE 11- DISCHARGE OF EMPLOYEE SUBJECT TO ARBITRATION

11.01 If an employee is pf the opinion that there has been an improper dismissal and sam~ is not adjusted by mutual agreement and the Union has submittEd to the Company a grievance in writing signed by the employee concerned, then such dismissal may constitute a grievance to be adjusted through utilizing the procedure under the Grievance and Arbi ration sections of this Agreement.

This section does not apply in the case of any dismissal of an employee for any reason whatsoever where such employee has not completed his probationary period or where any employee has been found unacceptablf~ to the Company's Bonding Policy. A notice will be given to the Union upon termination of an employee who the Bonding Company efuses to bond.

ARTICLE 12- NOTICE RERUIRED OR PAY REQUIRED IN LIEU OF NOTICE , N CASES OF DISMISSAL

12.01 In the event a seniority employee is permanently laid off and/or terminated other than for just cause, such employee shall be entitled to the foil( wing period of notice, or pay for same period in

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lieu of notice as ~ er The Employment Standards Act, Subsection 40 (1) - Notice of Te mination.

It is understood trtat the aforementioned notice requirements shall not be required if such employee has been hired for a definite term or task; has been temporarily laid off; has been terminated for just cause; or has bee l offered reasonable alternate work.

ARTICJ.,E 13 - lEAVE OF j_ BSENCE

13.01

13.02

13.03

13.04

13.05

13.06

leave of Absence shall mean an absence from work requested by an employee and consented to by the Company. Leave granted shall be in writin~ covering a specified period of time. leave of Absence shall be 1 ermissive only and shall be without pay or any other form of corr pensation, and the employee shall not work in any other position except for such positions referred to in Article 13.06 herein, durin~ such Leave of Absence unless agreed to by the Company in writing.

The Company ma~ grant Leave of Absence to any employee for legitimate personal reasons.

If an employee is ~nable to report for work at the expiry of his absence, he shall n ptify the manager/supervisor before the start of his next shift.

The Company agreels to allow time off work without pay for one {1} delegate elected tc attend Union Conventions or designated to attend negotiations ifor a period of not more than ten {10) working days a year. Reqw sts for more than one (1) delegate shall be decided by mutual agreement between the Company and the Union. The Union w II give the Company two (2) weeks' notice in regard to such reqw: st to attend conventions.

Any such Leave of Absence will be in writing and no such Leave of Absence will affect c ny employee's seniority rights when used for the purpose granted provided he returns to work at the expiration of his leave.

The Company agree to grant time off without pay and without discrimination to not more than one (1) employee designated by the Union for a max mum of six (6) months or a longer period as

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may be mutually agreeable, to serve in any capacity of official Union business .• ~ny employee who has been granted Leave of Absence to serve he Union in an official capacity shall neither lose nor gain seniority upon his returning to work. It is understood that such employee ~hall not be utilized in the organization or representation of employees in the car rental industry. If such employee is used in such capacity, he shall be deemed to have severed his emplovment with the Company voluntarily.

It is understood 1 hat such employee shall not be utilized in the organization or r~presentation of employees in the car rental industry. If such ~mployee is used in such capacity, he shall be deemed to have severed his employment with the Company voluntarily.

13.07 Leaves of absences as indicated in Articles 13.01, 13.02, 13.03, 13.04, 13.05 and 13.06 shall not be withheld in an arbitrary manner.

ARTICLE 14 - JURY DUTY

14.01 Each employee wh J is summoned to and reports for jury duty, as prescribed by appli~ able law, (subject to the eligibility requirements set out below) shall be paid by the Company the difference between the employee's rec ular base rate exclusive of premiums for the number of hours tt at he otherwise would have been scheduled to work and the daily jury duty fee paid by the Court (not including travelling allowance or reimbursement of expenses). In order to receive payment ur der this section, an employee must meet all of the following eligibil ty requirements:

(a) the employee s all commitment prior to the week involved;

notify the Company of his Court the preparation of the schedule for

(b) the employee shall furnish satisfactory evidence to the Personnel Manager that he re~ orted for and performed jury duty on the days for which he claims >ayment; and

(c) the employee would otherwise have been scheduled to work for the Company on the da-y or days for which he claims payment.

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ARTICLE 15- BEREAVE~ENT PAY

15.01 Employees shall pe granted time off from work with pay to a maximum of five 1 5) consecutive scheduled work days, in the event of a death in the i tnmediate family, the length of such leave shall be determined by th~ Company provided the employee attends the funeral or service. The term "immediate family" shall mean spouse, parent, child, b1 other or sister, mother-in-Jaw, father-in-law, common-law spou~e, or grand-parents.

15.02 In addition to the above, the Company agrees to grant employees the necessary tim~ off from work with pay, to a maximum of one ( 1) full day at the time of the death of the employee's brother-in­law or sister-in-Ja'~ or son-in-law or daughter-in-law, provided the employee attends he funeral.

15.03 Part-time employe~s, if previously scheduled to work on the day in question, shall be 9ranted one (1) day off with pay in the event of a death in the fami y as long as the employee attends the funeral. "Family" shall m ~an spouse, parent, child, brother or sister, mother-in-law or father-in-law, grandparents, brother-in-law or sister-in-law or <on-in-law or daughter-in-law or common-law spouse.

ARTICLE 16- NO STRIKE OR LOCKOUT

16.01 The Union undertc kes and agrees that while this Agreement is in operation neither the Union nor any employee shall take part in or call or encourage c ny strike, picketing, sit-down, slowdown, or any suspension of or stoppage of or interference with work or production which shall in any way affect the operations of the Company, nor she: II there be any sympathy strikes or secondary boycotts, and the Company agrees that it will not engage in any lockout during the erm of this Agreement.

ARTICLE 17 - SENIORITY

17.01 (a) Seniority !shall be defined as the length of continuous employment with the Company in the bargaining unit. Seniority ~hall be effective only after a full-time employee

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(b)

has com1 leted a ninety (90) calendar day probationary period ar d shall be computed from the date of his first employm ~nt. Seniority shall be effective only after a part­time em~ loyee has completed a one hundred and twenty (120) ca endar day probationary period and shall be computec from his first day of employment.

Part-time employees, after working 136 hours would be considere~ as having equivalent to one month's service for seniority purposes.

17.02 (a} Seniority· shall be the governing factor in matters of demotion layoff, reduction to part - time, rehire after layoff prpvided the employee has the capability and willingnes~ to perform the work required.

(b) In case~ of filling permanent job vacancies and promotior s, the following factors shall be considered:

(a} seniority;

{b) general knowledge of the business and ability.

Where the factors in (b) are relatively equal, then (a) shall be the governing factor.

All vacancies will b~ posted for five (5) working days.

17.03 Termination of employment and loss of seniority shall result from any of the followinc~:

(i} is duly discharged DY the Company;

(ii} if he voluntarily qu ts or resigns;

(iii) if he has been laid pff continuously for a 'period of more than twelve ( 12) months; ·

(iv) if he is called back to work after a layoff and does not return within two (2) weeks of 5uch notification by the Company by registered letter to the last knpwn address of the employee;

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(v)

(vi)

(vii)

17.04

17.05

17 .. 06

A

18.01

From:5196580255

if he fails to return to work on the completion of an authorized Leave of Absenc] and/or vacation unless such failure is due to provable sickness; and

any employee transferred or promoted to a position outside the bargaining unit s all lose all seniority rights under the Collective Agreement six (6) months after the date of the transfer out of the bargaining unit.

if he is absent ~ r three (3) consecutive working days without notifying the empl yer

The Company, w en reducing hours of work, agree they will not reduce the regula scheduled hours of the full-time employee for the purpose of rep acing such hours with part-time or casual help.

Full-time employe s reduced to part-time status will maintain their seniority and their full-time rate of pay.

For the purpose· of seniority, when a part-time employee is promoted to full- me status, the following method of calculating wage and seniorit will be utilized:

For every one h ndred and thirty-six (136) hours worked, the employee will be c edited with one (1) month's seniority.

Any complaint, di Company and th Agreement whic operation, or alleg Agreement, shall b

T OF GRIEVANCES

greement or difference of opinion between the Union or the employees covered by the concerns the interpretation, application,

d violation of the terms and provisions of this considered as a grievance.

18.02 Any employee, the Union or the Company may present a grievance. Any grievance whi h is not presented within ten (10) days following the event giving se to such grievance, or within ten (10) days from the time the ircumstances upon which the grievance is based were known, or s ould have been known, to the griever, shall be forfeited and waive by the aggrieving party.

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18.03 All grievances e><k:ept those submitted by the employee to his immediate superi( r shall be submitted in writing and shall clearly set forth the issu~s and contentions of the aggrieved party, the Company shall th~n reply in writing to the Union's letter setting forth its answer to the points raised by the Union.

18.04 The procedure fo adjustment of grievances and disputes by an employee shall be as follows:

STEP ONE: by a discussion between the employee and the Union Steward and the employee's immediate superior and/or Manager. If a satisfactory set11ement cannot be reached within five (5) days, then:

STEP TWO: the Union representative(s) may take the matter up with the Com par y's official(s) designated by the Company to handle labour rela ions matters. If a satisfactory settlement cannot be reached, the matter may then be referred to the Arbitration Board as hereinaft: or provided:

When an employee's work performance is such that it may lead to discipline or dischc: rge and is the subject of discussion between the employee and the ~ompany, the Union Steward shall be present.

ARTICLE 19 - BOARD OF ~RBITRATION

19.01 If the Union and the Company representatives cannot reach an adjustment, upon request of either party the grievance shall be submitted to a Board of Arbitration composed of three (3) members or a chairman only if agreeable to both parties.

The Company and the Union shall each select one (1) member and the third member hall be elected by mutual agreement of the two (2) members first ~lected. The third member shall be impartial and possess skill and ~ nowledge of labour management relations. The third member sha I act as Chairman of the Board. If agreement cannot be reach€ d within seven (7) days in respect to the appointment of the Chairman of the Board of Arbitration, the matter shall be referred to the Minister of Labour of the Province of Ontario who shall appoin one. No person involved directly in the controversy under "'onsideration shall be a member of the Board of Arbitration.

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The Board of Arb tration shall receive and consider such material evidence and con entions as the parties may offer and shall make such independent investigation that it deems essential to a full understanding anc determination of the issues involved. In reaching its decision, the Arbitration Board shall be governed by the provisions of this ~ greement.

The findings and decision of the Board of Arbitration on all arbitrable questior s shall be binding and enforceable on all parties.

It is the intentior of the parties that this article shall provide a peaceful method c f adjusting grievances so that there shall be no suspension or interruption of normal operations as a result of any grievance. The pactties shall act in good faith in proceeding to adjust grievances in acco dance with the provisions in this article.

The expense of th~ Chairman of the Board shall be borne equally by the parties to the J rbitration.

ARTICLE 20 - HEALTH A~ D WELFARE

20.01 The Company agr ~es to maintain and Employee Benefits Program containing but not limited to the following benefits: Life Insurance, Accidental Death ~nd Dismemberment Insurance, Major Medical, Dental, Vision, She rt & Long Term Disability & Pension Plan.

The Company agn es to put into effect the current ODA Schedule effective upon ratif cation of the collective bargaining agreement.

The cost of the me jor medical and dental plan shall be paid eighty percent (80°/o) by he Company and twenty percent (20°/o) by the employee.

The Company and the employees agree to share the cost of an optical benefit wh ch will provide one pair of glasses or contact lenses each twentyt-four (24) months to a maximum of two hundred twenty-five dollar~ ($225.00) per person, reimbursement upon presentation of a n: ceipt.

The Company will tJrovide spousal and dependent life insurance at $10,000 for spouse and $5,000 for child.

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20.02 Paid Sick Time:

After six (6) mon hs of full time service, full time employees shall be credited with t ree (3) sick days with pay and after a full year of full time service s all be credited with an additional seven {7) sick days with pay. S id sick days shall not be cumulative from year to year. The emplo ee may use the casual sick days at any time during the year u to December 1st. Any unused sick days for the year as of Dece ber 1st of each year shall be paid out to that employee at one . undred and fifty percent (150°/o) of their current wage rate. Such ayment shall be made in the pay period prior to December 25rh of hat year.

20.03 Pension Plan:

The Company agrees to allow all employees to enroll in the company Pension Jan as explained in the Company Benefit Booklet and "A Pension Pia Description for Employees".

ARTICLE 21- BUSINESS GENTS' V SITS

21.01 The authorized usiness agents or representatives shall be permitted to talk with any employee regarding Union matters, during regular wor ing hours. All interviews in excess of fifteen {15) minutes shall not e on Company time. It is understood that such representatives sh II first notify the supervisor of their presence.

l\RTICLE 2 - BULLETIN

22.01 The Company agr s that during the term of this Agreement, it will make space availa le to the Union on the existing bulletin board in each of its locati ns, including the garage, for the purpose of posting notices dir ctly relating to the employees of the location. All notices must rece ve prior Management approval before posting. Such Management pproval shall not be unreasonably withheld.

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ARTICLE 23 - APPAREL

23.01 The Company sh II supply employees with proper uniforms. The Company will fu her supply those employees working in cold temperatures wit jackets, hats, raincoats, gloves, winter parkas, maintained where required by the Company.

Employees will be permitted turtle neck sweaters as part of their uniform if they ch ose to do so as long as the turtlenecks are worn underneath the ap roved uniform.

If a parka is da aged or not presentable, another parka will be issued at no cost o the employee as soon as possible within seven working days.

The Company agr es during the term of this Agreement to maintain its present practic relative to wearing apparel for employees. The parties further ag e that this practice can be amended if mutually acceptable to the mployees, the Union and the Company.

Employees will co tinue to select pieces from the catalogue based on an individual n ed.

All full-time CSR/ RA shall be paid $45.00 each month for the purpose of dry cle ning and neat appearance at work.

The Company will pay for uniform alteration as approved by management.

23.02 Upon the present tion of a paid receipt, the Company will supply the full time Retu n Agents with a safety shoe allowance of one hundred dollars ( 100) and part time Return Agents with forty­eight dollars ($48) per year. Such approved safety shoes must be oil resistant and w rn at all times. The payments will be made half in April ·and half in ctober

ARTICLE 24- CHARITAB E DONATIONS

24.01 While the Compan and the Union are fully in favour of charitable causes, it is agree that employees' donations to charity funds shall be on a strictly val ntary basis.

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ARTICLE 25 - DECENT L

25.01 The employer a d the employees, in their relations with one another and with eir clients, and the public, shall, at all times, use polite and decent I nguage.

25.02 The parties agree to collaborate with a view to rapidly correcting any situation wh e impolite language would be brought to their attention.

In the event n employee is unable to complete his shift, such employee sh II be paid by the Employer for the remaining hours of the hift which he would have worked except for the accident. The aforesaid payment is conditional upon the continuation f the present situation whereby the Workers Safety and I urance Board of Ontario does not pay compensatio for the first day of an industrial accident.

(b) The employe will provide the Company from time to time with updated medical information and expected date of return.

26.02 (a)

There shall b a Health & Safety Committee at the Airport location as p r the Occupational Health and Safety Act of Ontario. Th Health and Safety Committee shall be composed of wo {2) members of Management and two (2) bargaining u it employees e~ected or appointed by the Union. The Committ e shall meet at least once every three (3) months. Min tes of the meetings shall be kept and shall be posted in all I cations, along with the names of the members of the Commi ee.

Anyone who as a Health and Safety concern shall contact his the Health & Safety Committee. Such meeting

uring the employee's regular working hours.

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(b) Reinstatem nt under Bill 162 - Workers Safety & Insurance oard

The Compan agrees to notify the Union about any and all cases in whi injured workers are being accommodated under Bill 162 of th Workers' Compensation Act.

ARTICLE 27- GENERAL

27.01 The Company will provide all employees appropriate Identification Cards.

27.02 The Company will provide the Union with a seniority list, updated quarterly.

27.03 An employee who s absent from work as a result of illness or injury whether work rela ed or otherwise for a period of time longer than three (3) consecu ive days, or more than five (5) non-consecutive days in a three (3 month period, will be required by the Company to furnish approp ate medical evidence of such illness or injury if requested and t e Company will reimburse the employee a maximum of $10. o·for the cost of the note if a fee was charged.

27.04 Discipline will be removed from an employee's file/record if the employee has a clear record for eighteen (18) months. An employee may re uest to see their personnel file upon two weeks notice.

ARTICLE 28 - DURATION

28.01 This Agreement sh II become effective on the 1st day of September 2010, and shall re ain in full force and effect until the 31st day of August, 2013, a d thereafter shall continue to operate for successive terms f one ( 1) year unless either party gives to the other written notic of termination or of its desire to bargain with a view to the rene al of the Agreement or the making of a new Agreement. Such ritten notice may be given within the period of ninety (90) days b fore this Agreement ceases to operate or during a similar ninety (9 ) days period at the end of each year that this Agreement continu s to operate.

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DATED AT Mississauqa, NTARIO, THIS __ DAY OF ___ _

UNITED FOOD lr. COMMERCIAL BUDGET CAR RENTA WORKERS CANADA, TORONTO LIMITED LOCAL 175

FOR THE COMPANY FOR THE UNION

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AP ENDIX "'A .. - WAGES

The following wage rates w II be effective for all employees covered by this agreement.

A. All employees that h e completed the wage progression shall receive the following:

CSR RRA

Sept 1/10

.65¢

.70¢

Sept 1/11

.70¢

.75¢

Sept 1/12

.80¢

.85¢

B. All employees hired fter September 1st, 2007 shall receive increases in accordance to the rid below:

C.S.R

Start 6 Months 12 Months 18 Months 24 Months 30 Months 36 Months 48 Months

Return Agent

Start 6 Months 12 Months 18 Months 24 Months 30 Months 36 Months 48 Months

$ 3.00 $ 3.25 $ 3.50 $ 4.00 $ 4.50 $ 5.00 $-5.50 $ 6.25

$ 2.00 $ 2.25 $ 3.00 $ 3.75 $ 4.00 $ 4.50 $ 5.00 $ 6.00

31

Sept 1/11

$13.25 $13.50 $14.00 $14.50 $15.00 $15.50 $16.25 $16.50

Sept 1/11

$12.25 $13.00 $13.50 $14.00 $14.25 $14.75 $15.50 $16.25

Sept 1/12

$13.50 $14.00 $14.50 $15.00 $15.50 $16.00 $16.50 $16.75

Sept 1/12

$12.50 $13.25 $14.00 $14.75 $15.00 $15.50 $16.00 $16.50

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AP ENDIX "A" - WAGES

The part-time employee's r te of pay will increase based on:

Every one hundred and t n ( 110) hours worked will be equal to one ( 1) month's progression on the wage scale.

The Company will pay a tw nty-cent (20¢) per hour premium for all full-time employees on a split shift b th counter and service attendants.

Should the Company choos to formally designate employees to act as Lead Hands, then that person w uld receive a premium of ninety-five cents (95¢) per hour.

The normal practice of t e Company in respect to employees who are promoted to a higher classi ication is that such an individual will not suffer a wage loss but instead will e placed a the next wage progress level in the new classification.

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RE: SWITCHING SHIFTS

Employees will be all owe five ( 5) switches per month so long as the following conditions are me :

1. The employees conce ned shall provide two (2) days notice in writing of such shift exchange r quest to their immediate supervisor;

2. No employee shall wo k more than one extra shift per week as a result of such exchanges;

3. Shift exchanges shall · at be permitted if it causes an employee to work more than one shift in a day.

4. All such exchanges sh II be worked at the employees regular hourly rate for the shift he was or ginally scheduled to work.

5. Shift exchange reques s that comply with the conditions of this letter of understanding shall n t be unreasonably denied.

6. The Company shall n t be responsible or liable for overtime claims and non-compliance with he above provision that might arise or accrue as a result of change of hifts.

7. All shift switches must be completed within the same pay period.

8. Failure (unless for a b nifide reason) to report for your approved switch may result in losing hift switch privileges for up to the next two (2) m·onths.

FOR THE COMPANY FOR THE UNION

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BETWEEN:

AND:

I.E ER OF AGREEMENT #2

BUD ET CAR RENTALS TORONTO LIMITED

UNI ED FOOD AND COMMERCIAL WORKERS CAN DA, LOCAL 175

RE:·EDUCATION FUND

It is agreed that Budget Car Rentals Toronto limited will donate fifteen hundred dollars ($1500.00 each year to the Local 175 Education Fund on July 1st of each year of the contract.

DATED AT MISSISSAUG ON THIS ___ DAY OF ____ _, 2010.

FOR THE COMPANY · FOR THE UNION

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BETWEEN:

AND:

LE ER OF AGREEMENT #3

BUD ET CAR RENTALS TORONTO LIMITED

UNI ED FOOD AND COMMERCIAL WORKERS CAN DA, LOCAL 175

RE: CASH HANDLING

Company proposes new procedure for handling cash at the terminals to insure only one counter re resentative to handle cash per terminal per shift. Cash drawer to be locked d ring breaks.

DATED AT MISSISSAUG ON THIS ___ DAY OF----~ 2010.

FOR THE COMPANY FOR. THE UNION

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LE ER OF AGREEMENT #4

BETWEEN: BUD ET CAR RENTALS TORONTO LIMITED

AND: ED FOOD AND COMMERCIAL WORKERS, l175

The Company will allow cl sing shift employees to shuttle to the employee parking lot prior to the end of their shift to pick up their personal vehicle and immediately return to th terminal to park. Employees must receive management approval befo e leaving their workstation. Movement of vehicle may be done on Company me.

DATED AT MISSISSAUG ON THIS ___ DAY OF ____ ___, 2007.

FOR THE COMPANY FOR THE UNION

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JUN-17-2013 15:07 From:5196580255 • ~' 4

LE ER OF AGREEMENT #5

To: Jehan Ahamed Business Represent tive UFCW local175

Dear Mr. Ahamed:

In respect to your concern with Article 2.07 of the Collective Agreement, I assure you it is not the Company's intention to have managers doing bargaining unit work on a egular basis. I also assure you that we do not support managers doing b rgaining unit work as this is not the function for which we pay them.

Notwithstanding this, we re in the business of serving customers and, therefore, from time to tim , we absolutely require the right afforded to us in Article 2.07.

When it is necessary for m nagers to do bargaining unit work, management will notify a steward if one is available in the worksites. The Company and the stewards will also tak up any concerns in regards to this issue at the Joint Labour Management ommittee meetings.

FOR THE COMPANY

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BETWEEN: BUD ET CAR RENTALS TORONTO LIMITED

AND: ED FOOD AND COMMERCIAL WORKERS, l175

The employees mentione below will, during the term of the collective agreement, be following gri attached as a Addendum A:

CSR; Henrietta Gor on, Antonina De Statio, Rod a Ali, Sayeedat Afoli RRA: Michael Ojo, bdulakdir Mohamed, Mustafa Ali

CSR: Current 1st year 2nd year 3rd year

Start $11.80 6 months $12.20 $12.75 12 months $12.60 $13.15 $13.65 18 months $13.70 $14.25 $14.75 $15.30 24 months $15.25 $15.80 $16.30 $16.85

RRA: Current 1st year 2"d year 3rd year

Start $10.75 6 months $11.25 $11.80 12 months $11.65 $12.20 $12.70 18 months $12.75 $13.30 $13.80 $14.35 24 months $15.10 $15.65 $16.15 $16.70

DATED AT MISSISSAUGA ON THIS DAY OF 2010.

FOR THE COMPANY · FOR THE UNION

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JUN-17-2013 15:07 From:5196580255 . ~·· "'

BETWEEN:

AND:

LETI ER OF AGREEMENT #7

BUD~ET CAR RENTALS TORONTO LIMITED

UNI ED FOOD AND COMMERCIAL WORKERS, LOC ~L 175

RE: REPLACING ABSEN"f EMPLOYEES

The Employer shall make every possible effort to replace absent, as well as vacant positions on a timeh basis.

DATED AT MISSISSAUGA ON THIS ___ DAY OF ____ ____,. 2010.

FOR THE COMPANY FOR THE UNION

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BETWEEN:

AND:

LET.,"ER OF AGREEMENT #8

BUt GET CAR RENTALS TORONTO LIMITED

UNITED FOOD AND COMMERCIAL WORKERS, LOCAL 175

RE: JOB ACCOMMODATJ ON

It is agreed in the event ar employee is displaced from their position and laid off; the employee will be ~ffered the option to become a shuttler under the Avis Collective Agreement if the hours are available. Should they do this,

· they will not carry any s ~niority to the Avis Agreement and laid off Avis employees will have the fir~t right to the available positions. However, for the purposes of wages (shuttl r grid) and entitlements the employees' years of service with the company shall be counted.

DATED AT MISSISSAUG~ ON THIS ___ DAY OF_·----~~ 2010.

FOR THE COMPANY FOR THE UNION

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BETWEEN:

AND:

From:S196580255

LEn ER OF AGREEMENT #9

BUD GET CAR RENTALS TORONTO LIMITED

UNI!rED FOOD AND COMMERCIAL WORKERS, LOC~L 175

RE: RETURN AGENT CLASSIFICATION

CREATION OF AVISCAR RE URN AGENT ClASSIFICATION:

A Return Agent classifica ion will be created upon ratification within the A vi scar collective bargaini hg agreement. This classification will initially be filled from the existing cu rent Aviscar Rental Sales Agents on a voluntary basis by seniority. If no enough current A vi scar Rental Sales Agents volunteer, the lowest seni l>rity current Aviscar Rental Sales Agents may be moved from the Rental c ales Agent classification to the Aviscar Return Agents classification until t e minimum staffing number is reached to support the business.

INTERMINGLING OF AVISC~R & BUDGETCAR CHECKINS:

Employees in this classification will process returns for both Avis and Budget customers and will work a) one intermingled classification with the existing Budget Return agents to er sure that all customers are serviced. The existing Rapid Return Agents at budge will remain in their respective Collective Bargaining Agreement unt I such time they exit from the Company or the classification.

OVERTIME & SCHEDULING:

There will be a common do ~etailed seniority list for purposes of overtime and scheduling (shift bids, vac ~tion selection, and holidays). In the event of a long term leave, reference~ in Article 3.06, where the absence needs to be covered by a part time en ployee, this coverage will be provided first by a part time employee from th~ same brand as the absent employee in seniority order.

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LAYOFF & RECALL:

The common (Avis and Budget) seniority list within the return agent classification will be used fpr purposes of layoff and recall. Employees will be laid off and recalled based on their seniority. Refer to article 18.02 (of Avis CBA) for details on administration.

Existing Avis rental sales agents who moved to the new return agent classification shall have the ability to bump into the rental sales agent classification, if their seniority allows.

INCREASING THE WORKFORCE:

In increasing the workfare~ or replacing attrition, new employees hired into the Return Agent classifi( ation will be covered by the Aviscar collective bargaining agreement. In ~he advancement of employees to higher paid jobs when ability, merit and < apacity are equal, employees with the highest seniority will be given prefe renee.

PAY RATE:

Existing Aviscar employees who are placed in this Return Agent classification will be paid at the rate of :1n Avis Rental Sales Associates. Upon ratification, any new employees hired into the classification will fall into an established wage rate and progression as set forth below.

Other administrative items that may arise regarding the Return Agent classification shall be go 11erned by the respective collective bargaining agreement. Shift bid for B Jdge Return Agents will be honored for 8.5 hours of work.

Incumbent Workforce Seniori_ty_ Smith John 12-1-1989

Signed by the parties this 15th Day of September, 2010.

FOR THE COMPANY FOR THE UNION

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