Collaborative learning in a virtual companyDarco Jansen
Professional TrainingBecoming a psychologist (regular university)
first year at the university: everything but psychology!4 years study period6 month practical work: the real thing!
When did learning and growth of expertise have its peaks?
Learning and workingyou learn while you perform
work should feel like learning and learning should feel like working
Changes in pedagogical conceptsOpen University of the Netherlands experimenting towards constructivist, competency-based learning
learning while doing: authenticityno learning without error: quality controljust-in-time resources: coaching and knowledge-management
Characteristics Virtual CompanyStudents have roles as starting professionalsthey work in (distributed) project teamsfor real customersperform duties / are responsible for development of the virtual companyassesment according to professional practice and its performance standardsa supporting infrastructure of ICT, allowing distributed teamwork
Visiting a Virtual CompanyTour around the company (VC has no buildings!) Organizational structurePeopleProductsWorking- (and learning-) processesAnnual reportAudits
Electronic working and learning environmentGateVirtual work roomCompany web
Virtual work room
Dynamicproject databasesconcept documents for knowledge baseproject archivesshort term communication: newsletter, announcementsmailboxesdiscussionindividual portfolio..
Static formalcompany rulesresources for trainingintake formsassessment forms information on personnel assessment results..
Typical key elementsCommunicate &cordinateCorporate knowl.identity / rulesJust-in-time learning& coachingCompetenceanalysis,monitoring &assessmentCo-work tools& objects
Learning aspectsCollaborativelearning Assessment driven learning
Knowledge based learning
Tour around a Virtual Company1997: Gipphouse (KUN)1998: Virtual Environmental Consultancy Agency (OUNL, UM, Fontys, UT) in Studienet and eRoom1999: Centrumveld (Pink) in Lotus environment2001: OTO (OUNL) in Studienet (intra- en extranet) and eRoom2002: IT4Society (Rotterdam) in N@tschool
2003: ViaFina (Holding HO-niveau) in web + groupware2003: BASICVB (Fontys) in N@tschool and web2004: VC Accountancy (HvU) in Quickplace and web
Organizational structurestudent teams
VMAB (intra- en extranet)
BelgiumGermanyDen HaagPeopleVMAB, OTO
Products of a Virtual CompanyKnowledge (-based) engineering
Making advisory rapportsfinancial (VBA), economic (ViaFina), Lawenvironmental (VMAB), physics (BASIC)ICT (OTO, IT4S, Centrumveld)
Key processesanalyse pollution data
Virtual Company: working processes (project)feedback+evaluationVMAB
VC-processes (personal development)VMAB
VC-processes (company-performance)NeedsResults (company performance)ActivitiesBusiness planFeedbackSpecificationof stakeholdersRoles / dutiesAuditfutureEvaluationimprovement