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Collaboration Portal Pilot Project
Peter ClareSenior Project Manager
Benjamin Cowell Community Facilitator
Kate Harrington Information Management Project Manager
NSW Government Chief Information Office
Scope
• CIO Executive Council endorsed project to “..test collaboration in a controlled environment and provide feedback on deploying collaboration tools across agencies”
• Pilot project running from May to December 2009
• Pilot utilising Microsoft SharePoint software, supported by NSW BusinessLink
• Review points in July and December 2009
Drivers
• Integration across government
• Consistent collaboration and sharing practices
• Retain knowledge in the sector
• Understand what information exists, who has it and how to get it
• Agreed, systematic ways of handling information
• Improved procurement practices
Pilot Communities
• Guardianship Services Domain
• Enterprise Architecture
• Collaborative Government Services Program Board
• Housing (BusinessLink)
• Information Asset Management Systems (IAMS)
• Information Management (IM)
KM for IM – the story so far & lessons learnt
IAMS Community of Practice
• Why we want one
• What we have
• Where we are heading
• Who’s on board
• How GCIO supports the Community
• When it is available
• Implementing, maintaining, enhancing and extending IAMS represents 84% of TCO
• Capturing and sharing knowledge of projects, vendors, usage can achieve savings
• Do one project many times
• Demand aggregation opportunities
• Document library
• Blogs
• Discussion lists
• Calendars
• Task lists
• Wiki
• Announcements
• Links
• And more…
• Setting direction the portal – terms of reference
• Review point in July 09 – functionality
• Recruitment drive – now!
Core KRC Leadership Team:
• State Records
• RTA
• ServiceFirst
• NSW Fire Brigades
• Commerce
• Corrective Services
• GCIO
• Lands
• Legal Aid
• Software and infrastructure project management
• IAMS site support
• Knowledge management support
IAMS Community of Practice – a preview
IM Community Home Page
• Summarises major portal content
• “One-stop shop”
Discussion Board
• Area to discuss IM practice
• Topics developed from workshops
• Community can create new topics
Community Blog
• News and events
• All community members can post to the blog
Successes and Lessons wiki
• Success stories
• Failure stories (“Lessons”, for the failure-allergic)
• Very basic wiki functionality
Events Calendar
• Community-maintained events calendar
• Includes discussion areas connected to the topic to “pre-meet”
Other features
Research material on
topicsSurveys
Document repositories
Your input
• Join the pilot – fill out the access request form outside
• Shape development
• Share experience