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Cold Calling Control Zones. Peter Brown Senior Trading Standards Officer. Cold Calling Control Zones?. What are they? Why are they being set up? Criteria for establishing a Cold Calling Control Zone? Where have they been established in Wrexham? Evaluation – what do the residents think - PowerPoint PPT Presentation
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Cold Calling Control Zones
Peter Brown
Senior Trading Standards Officer
Cold Calling Control Zones?
What are they?
Why are they being set up?
Criteria for establishing a Cold Calling Control Zone?
Where have they been established in Wrexham?
Evaluation – what do the residents think
Future plans
What are they?
Defined areas/zones where the residents decide they don’t want Cold Callers.
Identified by street signs and door stickers
Householder information packs on dealing with Cold Callers
Community led – Neighbourhood Watch, Community Councils, Police, PCSO’s, Community Safety Partnership
Why are they being set up?
Links between cold calling and criminal activities e.g. distraction burglary and bogus trading
Reduce crime and fear of crime
Help residents if they don’t want to deal with Cold Callers
Demand from residents
Criteria
Office of Fair Trading Guidance
Evidence of justified problem e.g. spate of burglaries/unwanted cold callers
High proportion of vulnerable residents
There must be meaningful consultation
Periodic evaluation and review
Where have the zones been established?
Burton Rise, Gresford BrynIssa Road, Brynteg Green Park, Erddig Borras Park (2 zones) Borras (4 zones) The Byeway, Acrefair Stockwell Grove, Hightown
Goulbourne Princess Avenue/Craig
Close, Chirk Brook Street/Plas Isaf,
Rhosymedre Sandown Close, Bangor on
Dee Parkside Sheltered
Housing Overton
Evaluation
Carried out in February 2008
Over 300 residents responded
97% considered Cold Calling Control Zones worthwhile
99% felt safer in their homes
87% said the number of callers had reduced
73% felt better equipped to deal with Cold Callers
Future Plans
Areas with high incidence of cold calling Penycae and Pandy currently under consideration Other areas being monitored
ContactLise Mitchell, Trading Standards Officer Tel: 813758
Peter Brown, Senior Trading StandardsOfficer. Tel: 813756