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Supplier Information
Details of Supplier Head Office
Details of Site Audited
Agent Details
Site Information
Major Customers % of Capacity
Other Customers
Factory/Supplier Representatives Involved in the Audit Day
Wages and Working Hours Analysis
Fire Safety & Evacuation Procedures
Sub-Contractor(s)
No sub-contractors found
Comment/Recommendations/Best Practice Observations
Chronology Summary of COP Audits
Non-Conformities Report
1 No Forced Labour/Employment is Freely Chosen
2 Freedom of Association
3 Health and Safety Standards
3.1 Working Conditions
3.2 Fire Safety and Evacuation
3.3 Medical Programmes
3.4 Chemical Safety
3.5 Equipment/Machinery
3.6 Electrical Safety
3.7 Manual Handling
3.8 Job Hazard Assessment
3.9 Residential Accommodation
3.10 Childcare Facilities
3.11 Environmental Protection Standards
4 Child Labour
5 Wages and Benefits
6 Working Hours
7 No Discrimination is Practiced/Equal Opportunities
8 Regular Employment is Provided
8.1 Hiring and Personnel Practices
8.2 Sub-contractors
9 Treatment of Employees and Employee Communication
10 Management Systems
Supporting Images
Further Action
Code Of Practice Audit
Report
Supplier MARK H LTD (A16520)
Audited Site Jamuna Apparels Limited
Date of Audit 02/04/14
Auditors Azhar Islam
Audit Type Unannounced Overall Site Rating
3 Building Rating A
Proposed Date of Next Visit 02/01/15
Non-Compliance
Comments
Name MARK H LTD (A16520)
Address 155 DIXONS HILL ROADWELHAM GREENHERTFORDSHIRE
Phone 01707 256 888 FAX
Contact Louise Retford - Snr Grmt Tech Email [email protected]
Name Jamuna Apparels Limited COP Site ID 3447 NSL Site Ref 7985
Address 94/95 (Old), 46 NewBlock - C Tongi I/A, TongiGazipur - 1710 Bangladesh
Phone 008802 9801256 FAX 008802 8020365
Contact Mr. Ahmed Anwarul Aziz Email [email protected]
MD Contact Md. Rofique Sajjad MD Email [email protected]
Country Bangladesh Region South Asia
Name
Address
Phone FAX
Contact Email
Next Retail Limited is a UK high street retailer, selling Next branded fashion clothing and accessories for men, women, children and the home. The company operates in excess of 450 retail stores in the UK and Ireland. In addition, franchise partners operate in over 120 stores in more than 20 countries under the Next brand. Next also sells its products by mail order, through the Next Directory and the internet.With suppliers manufacturing Next products in more than 40 countries, we are committed to evaluating our supply base in line with our Code of Practice. As a member of the Ethical Trading Initiative (ETI), our Code of Practice is aligned to the ETI Base Code, and we are committed to both confronting and broadening our learning regarding social and ethical issues within our supply chain.N.B. This report and its contents are confidential to Next, the audited site and/or the named supplier on the report. It is not intended as a certificate of performance levels or standards and is for reference by Next, the audited site and/or the named supplier only. The findings in this report are a snapshot of what is found on the day of audit. Next will not release the contents or findings of this report without the prior knowledge and consent of the audited site and/or named supplier.
Product(s) made by the site All kind of woven tops and bottoms
Product(s) currently made for Next Ladies coat
Division within Next supplied Womenswear / Childrenswear - Girlswear
% of factory capacity to Next 10.0%
Number of employees
Male Permanent 405
Female Permanent 945 Breakdown
Unknown Temporary 0 Temporary 0
Overall Total = 1350 Total 405 Total 945 0
What Languages are spoken by employees at the manufacturing site?
Bangla
Senior site manager Mr. Ahmed Anwarul Aziz, General Manager
Person responsible for COP Golam Kader Siddique, Manager Compliance
Trade Union in Factory? Yes/No No No. of members
(If "Yes", provide name)
Freely Elected Workers Committee? Yes/No Yes No. of members 21
Employee Representatives/s Names Bithi, Shahidul, Shamima, Morium, Habibur, Rokshana, Halima, Mahfuza
Description of Site and Manufacturing Process
Jamuna Apparels is situated in Tongi industrial area and is about 20 minutes drive from Dhaka City. The The factory has been producing for next wwr & cwr wear division through Mark H. The factory operates out of six story building. Ground floor has accessory & fabric store, doctor and child care room and generator; First floor having cutting section, sample room and office; 2nd Floor having finishing; 3rd floor having sewing, cutting and finishing. 4th Floor having sewing, 5th Floor having sewing and workers' lunch room. The factory has been rated as Cat 3 after this Unannounced follow - up audit.
Customer % of Trade
Tesco 30.0%
Wal-mart 15.0%
La Redoute 25.0%
George 20.0%
Name / Job Title / CompanyOpening Meeting
Site Inspection
Document Review
Closing Meeting
Mr. Ahmed Anwarul Aziz, / General Manager / Jamuna Apparels Ltd.
Mohammad Sulaiman Kabir / Asstt Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Golam Kader Siddique / Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Wages Value Time Period
Wages Currency Taka (Bangladesh)
Legal Minimum Wage 5,300.00 Per month
% of Workforce not paid Min Wage
0.0%
Lowest Wage Found 5,300.00 Per month
Average Wage Found 6,220.00 Per month
Highest Wage Found 7,325.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Working Hours Value Time Period
Legal Standard Hours 48.00 Per week
Legal Overtime Hours 12.00 Per week
Lowest Hours Worked (inc Overtime)
248.00 Per month
Average Hours Worked (inc Overtime)
267.00 Per month
Highest Hours Worked (inc Overtime)
365.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Fire Certificate (if required) Fire Certificate Covers All Floors
Floor Level Approved (if required) Fire Alarm installed with Backup Power
Insufficient Emergency Lighting Auto Smoke Detection System Available
Smoking Policy Available Clear Evidence of Smoking
Fire Protection Equipment Available and Accessible Fire Doors Installed
Locked or insufficient Exits Fire Exits Clearly Signed
No Fire Drills Carried Out No Assembly Points
Fire Protection Equipment is not Maintained or Inspected No Induction Training Provided For Employees Including Site Tour
Floor or Roof Openings Which Are Not Guarded Wastage/Storage/Stock Kept on Production Floor Instead of Keeping In Designated Store Increasing Fire Risk
Stairways
Clear of Obstruction
Safe
Aisles
Clear of Obstruction
Safe
Wide enough
Effective Evacuation
Fire Doors Kept Clear
Fire Escapes Kept Clear
Windows Not Barred
Chemicals
Flammables Labelled & Stored Adequately N/A
Storage Facilities Adequate N/A
Electricals
Cables/Wiring in Good Condition
Plant & Equipment is Installed & Operated Correctly
Building Structure
Encased Roof
High Rise (3 or above
Multi-Occupancy
Prefabricated Steel Structure and Fire Protected with intumescent paint N/A
Rented
No sub-contractors found.
No. Type Date Site Rating Auditor(s)
No of Non-Conformities Proposed Next Visit Major Minor
6 Unannounced 02/04/14 3 Azhar Islam 9 2 02/01/15
5 Unannounced 19/07/13 3 Shahidul Alam, Stanley Chan 8 1 19/04/14
4 Follow-up 30/08/12 3 Shahidul Alam 6 1 02/05/13
3 Follow-up 15/12/11 3 Shahidul Alam 7 1 15/09/12
2 Follow-up 22/03/11 3 Shahidul Alam 10 1 22/12/11
1 Full 13/09/09 5 Sameer Sharma 13 0 13/03/10
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was noted that workers need to arrange the cutters by their own cost for trimming the threads from the garments.
Corrective Action
We will ensure to provide all the tools to the workers free of cost.
20/04/14
Summary Type
Tools / PPE are not provided for free
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
Tripping hazards were observed on 1/F cutting section which could lead serious stampeding during emergency evacuation. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that the factory had not fixed railing for all the cutting tables to hang the electrical wires of the cutting machines which can cause tripping hazard and serious accident on the floor.
Corrective Action
We will ensure that there are no tripping hazards to the workers in the factory.
20/04/14
Summary Type
Poor general working condition
Major Next Comments
It was observed during the site tour that some workers were working on floor without any seating arrangements been provided to them.
Corrective Action
We will ensure the adequate seating arrangements for all the workers of our factory.
15/04/14
Summary Type
Poor general working condition
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that emergency lights were not installed on 5/F dining area and insufficient on the same section of other floors to focus the passageway. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that factory has installed emergency lights in these sections but the emergency lights at sewing floors were not sufficient for focusing the passageways inside the production floors.
Corrective Action
We will provide adequate emergency lights in everywhere along the escape routes.
20/04/14
Summary Type
Fire equipment is obstructed, ineffective and/or insufficient
Compliant Next Comments
It was observed that 3 out of 4 emergency exits of packing section were locked during the site tour. Unannounced follow up audit (2nd April 2014) - Rectified. Packing section all exits were found open during our audit.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Major Next Comments
It was observed that the two staircases (Out of three) of factory were not protected by fire doors. As a result, in case of emergency, workers were placed at risk until they leave the final exits of the buildings.
Corrective Action
We will discuss with our top management, board of director and develop a plan about the reconstruction of staircases and installation of fire doors.
20/04/14
Summary Type
Other NC in "Health and Safety Standards"
Major Next Comments
It was observed that accessories store secondary exit was found locked also accessories store goods kept at risky height without any protection which could lead to serious accident.
Corrective Action
We will ensure to keep open all the exits at all time. Also we will keep goods organized way.
15/04/14
Summary Type
Insufficient or obstructed fire exits
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that the medical examination of the employees working in the spot removing, generator and boiler sections were not conducted. (Hearing aid analysis for workers exposed to noise and respiratory analysis for workers exposed to chemicals).
Corrective Action
We will get these medical examinations done for these employees and the recommendation will be followed and the reports will be available for future review.
20/04/14
Summary Type
Medical examination is not provided where/if required
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
It was observed that Noise Assessment has not been conducted by the factory for the generator and boiler room. Unannounced follow up audit (2nd April 2014) - Rectified. Noise Assessment has been conducted by the factory.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
The employees were still found to have worked excessive hours well above the legal limits. Monthly highest 181 hours of overtime were observed in July 2012. Unannounced audit (19th July 2013) - Pending. The employees were still found tohave worked excessive hours well above the legal limits. Monthly highest 118 hours of overtime were observed in June 2013. Unannounced follow up audit (2nd April 2014) - Pending. Monthly highest 157 hours of overtime were observed in January 2014.
Corrective Action
We are trying to reduce the overtime to the desirable limits.
30/04/14
Summary Type
Overtime hours exceed stipulated requirements
Major Next Comments
It was noted that the workers were found to be working on weekly offs although the rest days in lieu of working on weekly offs were not provided by the factory as required under the Bangladesh legislation. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Pending. The employees were still found to have worked on weekly off days.
Corrective Action
We will ensure that workers are given weekly rest days/ substitute holidays.
30/04/14
Summary Type
Weekly rest day is not provided
Compliant Next Comments
It was observed during the document review that workers were not provided with casual leave benefits. It was observed that workers remain absent in spite of having available casual leave balance. Factory approves leave only when workers apply. Factory was advised to create awareness about leave amongst the workers. Unannounced audit (19th July 2013) - Rectified. It was observed that factory has started providing casual leave benefits to the workers.
Corrective Action
Summary Type
Previous NC is not observed in "Working Hours"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
Factory has not yet obtained the approval of generator from the concerned authority. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Rectified. Factory has obtained the generator approval from the concerned authority.
Corrective Action
Summary Type
Previous NC is not observed in "Management Systems"
Minor Next Comments
The factory hasnt conducted self audits to ensure compliance at regular intervals. The HR team of the factory is advised to have at least one such internal audit in a month which will be comprehensive and would lookinto all the parameters like environment, health and safety, recruitment practice etc. Unannounced audit (19th July 2013) -Pending. Unannounced follow up audit (2nd April 2014) - Pending. The improvement was not satisfactory.
Corrective Action
We will start these self audits on a regular basis and will maintain records for review.
25/04/14
Summary Type
Other NC in "Management Systems"
Minor Next Comments
It was observed that the factory does not have any induction training program for the workers.
Corrective Action
We will provide induction training to all new workers and maintain records for future review.
10/04/14
Summary Type
Induction training is not provided/documented
Fig.2: Tipping hazard were observed in cutting section.
Action Date
Interim Letter
Product Director Letter
Disengaged
Code Of Practice Audit Report
Supplier Name : MARK H LTD | Audited Site Name : Jamuna Apparels Limited | Name of Auditor(s) : Azhar Islam | Date of Audit : 02/04/2014 Page 1 / 13
Supplier Information
Details of Supplier Head Office
Details of Site Audited
Agent Details
Site Information
Major Customers % of Capacity
Other Customers
Factory/Supplier Representatives Involved in the Audit Day
Wages and Working Hours Analysis
Fire Safety & Evacuation Procedures
Sub-Contractor(s)
No sub-contractors found
Comment/Recommendations/Best Practice Observations
Chronology Summary of COP Audits
Non-Conformities Report
1 No Forced Labour/Employment is Freely Chosen
2 Freedom of Association
3 Health and Safety Standards
3.1 Working Conditions
3.2 Fire Safety and Evacuation
3.3 Medical Programmes
3.4 Chemical Safety
3.5 Equipment/Machinery
3.6 Electrical Safety
3.7 Manual Handling
3.8 Job Hazard Assessment
3.9 Residential Accommodation
3.10 Childcare Facilities
3.11 Environmental Protection Standards
4 Child Labour
5 Wages and Benefits
6 Working Hours
7 No Discrimination is Practiced/Equal Opportunities
8 Regular Employment is Provided
8.1 Hiring and Personnel Practices
8.2 Sub-contractors
9 Treatment of Employees and Employee Communication
10 Management Systems
Supporting Images
Further Action
Code Of Practice Audit
Report
Supplier MARK H LTD (A16520)
Audited Site Jamuna Apparels Limited
Date of Audit 02/04/14
Auditors Azhar Islam
Audit Type Unannounced Overall Site Rating
3 Building Rating A
Proposed Date of Next Visit 02/01/15
Non-Compliance
Comments
Name MARK H LTD (A16520)
Address 155 DIXONS HILL ROADWELHAM GREENHERTFORDSHIRE
Phone 01707 256 888 FAX
Contact Louise Retford - Snr Grmt Tech Email [email protected]
Name Jamuna Apparels Limited COP Site ID 3447 NSL Site Ref 7985
Address 94/95 (Old), 46 NewBlock - C Tongi I/A, TongiGazipur - 1710 Bangladesh
Phone 008802 9801256 FAX 008802 8020365
Contact Mr. Ahmed Anwarul Aziz Email [email protected]
MD Contact Md. Rofique Sajjad MD Email [email protected]
Country Bangladesh Region South Asia
Name
Address
Phone FAX
Contact Email
Next Retail Limited is a UK high street retailer, selling Next branded fashion clothing and accessories for men, women, children and the home. The company operates in excess of 450 retail stores in the UK and Ireland. In addition, franchise partners operate in over 120 stores in more than 20 countries under the Next brand. Next also sells its products by mail order, through the Next Directory and the internet.With suppliers manufacturing Next products in more than 40 countries, we are committed to evaluating our supply base in line with our Code of Practice. As a member of the Ethical Trading Initiative (ETI), our Code of Practice is aligned to the ETI Base Code, and we are committed to both confronting and broadening our learning regarding social and ethical issues within our supply chain.N.B. This report and its contents are confidential to Next, the audited site and/or the named supplier on the report. It is not intended as a certificate of performance levels or standards and is for reference by Next, the audited site and/or the named supplier only. The findings in this report are a snapshot of what is found on the day of audit. Next will not release the contents or findings of this report without the prior knowledge and consent of the audited site and/or named supplier.
Product(s) made by the site All kind of woven tops and bottoms
Product(s) currently made for Next Ladies coat
Division within Next supplied Womenswear / Childrenswear - Girlswear
% of factory capacity to Next 10.0%
Number of employees
Male Permanent 405
Female Permanent 945 Breakdown
Unknown Temporary 0 Temporary 0
Overall Total = 1350 Total 405 Total 945 0
What Languages are spoken by employees at the manufacturing site?
Bangla
Senior site manager Mr. Ahmed Anwarul Aziz, General Manager
Person responsible for COP Golam Kader Siddique, Manager Compliance
Trade Union in Factory? Yes/No No No. of members
(If "Yes", provide name)
Freely Elected Workers Committee? Yes/No Yes No. of members 21
Employee Representatives/s Names Bithi, Shahidul, Shamima, Morium, Habibur, Rokshana, Halima, Mahfuza
Description of Site and Manufacturing Process
Jamuna Apparels is situated in Tongi industrial area and is about 20 minutes drive from Dhaka City. The The factory has been producing for next wwr & cwr wear division through Mark H. The factory operates out of six story building. Ground floor has accessory & fabric store, doctor and child care room and generator; First floor having cutting section, sample room and office; 2nd Floor having finishing; 3rd floor having sewing, cutting and finishing. 4th Floor having sewing, 5th Floor having sewing and workers' lunch room. The factory has been rated as Cat 3 after this Unannounced follow - up audit.
Customer % of Trade
Tesco 30.0%
Wal-mart 15.0%
La Redoute 25.0%
George 20.0%
Name / Job Title / CompanyOpening Meeting
Site Inspection
Document Review
Closing Meeting
Mr. Ahmed Anwarul Aziz, / General Manager / Jamuna Apparels Ltd.
Mohammad Sulaiman Kabir / Asstt Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Golam Kader Siddique / Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Wages Value Time Period
Wages Currency Taka (Bangladesh)
Legal Minimum Wage 5,300.00 Per month
% of Workforce not paid Min Wage
0.0%
Lowest Wage Found 5,300.00 Per month
Average Wage Found 6,220.00 Per month
Highest Wage Found 7,325.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Working Hours Value Time Period
Legal Standard Hours 48.00 Per week
Legal Overtime Hours 12.00 Per week
Lowest Hours Worked (inc Overtime)
248.00 Per month
Average Hours Worked (inc Overtime)
267.00 Per month
Highest Hours Worked (inc Overtime)
365.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Fire Certificate (if required) Fire Certificate Covers All Floors
Floor Level Approved (if required) Fire Alarm installed with Backup Power
Insufficient Emergency Lighting Auto Smoke Detection System Available
Smoking Policy Available Clear Evidence of Smoking
Fire Protection Equipment Available and Accessible Fire Doors Installed
Locked or insufficient Exits Fire Exits Clearly Signed
No Fire Drills Carried Out No Assembly Points
Fire Protection Equipment is not Maintained or Inspected No Induction Training Provided For Employees Including Site Tour
Floor or Roof Openings Which Are Not Guarded Wastage/Storage/Stock Kept on Production Floor Instead of Keeping In Designated Store Increasing Fire Risk
Stairways
Clear of Obstruction
Safe
Aisles
Clear of Obstruction
Safe
Wide enough
Effective Evacuation
Fire Doors Kept Clear
Fire Escapes Kept Clear
Windows Not Barred
Chemicals
Flammables Labelled & Stored Adequately N/A
Storage Facilities Adequate N/A
Electricals
Cables/Wiring in Good Condition
Plant & Equipment is Installed & Operated Correctly
Building Structure
Encased Roof
High Rise (3 or above
Multi-Occupancy
Prefabricated Steel Structure and Fire Protected with intumescent paint N/A
Rented
No sub-contractors found.
No. Type Date Site Rating Auditor(s)
No of Non-Conformities Proposed Next Visit Major Minor
6 Unannounced 02/04/14 3 Azhar Islam 9 2 02/01/15
5 Unannounced 19/07/13 3 Shahidul Alam, Stanley Chan 8 1 19/04/14
4 Follow-up 30/08/12 3 Shahidul Alam 6 1 02/05/13
3 Follow-up 15/12/11 3 Shahidul Alam 7 1 15/09/12
2 Follow-up 22/03/11 3 Shahidul Alam 10 1 22/12/11
1 Full 13/09/09 5 Sameer Sharma 13 0 13/03/10
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was noted that workers need to arrange the cutters by their own cost for trimming the threads from the garments.
Corrective Action
We will ensure to provide all the tools to the workers free of cost.
20/04/14
Summary Type
Tools / PPE are not provided for free
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
Tripping hazards were observed on 1/F cutting section which could lead serious stampeding during emergency evacuation. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that the factory had not fixed railing for all the cutting tables to hang the electrical wires of the cutting machines which can cause tripping hazard and serious accident on the floor.
Corrective Action
We will ensure that there are no tripping hazards to the workers in the factory.
20/04/14
Summary Type
Poor general working condition
Major Next Comments
It was observed during the site tour that some workers were working on floor without any seating arrangements been provided to them.
Corrective Action
We will ensure the adequate seating arrangements for all the workers of our factory.
15/04/14
Summary Type
Poor general working condition
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that emergency lights were not installed on 5/F dining area and insufficient on the same section of other floors to focus the passageway. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that factory has installed emergency lights in these sections but the emergency lights at sewing floors were not sufficient for focusing the passageways inside the production floors.
Corrective Action
We will provide adequate emergency lights in everywhere along the escape routes.
20/04/14
Summary Type
Fire equipment is obstructed, ineffective and/or insufficient
Compliant Next Comments
It was observed that 3 out of 4 emergency exits of packing section were locked during the site tour. Unannounced follow up audit (2nd April 2014) - Rectified. Packing section all exits were found open during our audit.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Major Next Comments
It was observed that the two staircases (Out of three) of factory were not protected by fire doors. As a result, in case of emergency, workers were placed at risk until they leave the final exits of the buildings.
Corrective Action
We will discuss with our top management, board of director and develop a plan about the reconstruction of staircases and installation of fire doors.
20/04/14
Summary Type
Other NC in "Health and Safety Standards"
Major Next Comments
It was observed that accessories store secondary exit was found locked also accessories store goods kept at risky height without any protection which could lead to serious accident.
Corrective Action
We will ensure to keep open all the exits at all time. Also we will keep goods organized way.
15/04/14
Summary Type
Insufficient or obstructed fire exits
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that the medical examination of the employees working in the spot removing, generator and boiler sections were not conducted. (Hearing aid analysis for workers exposed to noise and respiratory analysis for workers exposed to chemicals).
Corrective Action
We will get these medical examinations done for these employees and the recommendation will be followed and the reports will be available for future review.
20/04/14
Summary Type
Medical examination is not provided where/if required
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
It was observed that Noise Assessment has not been conducted by the factory for the generator and boiler room. Unannounced follow up audit (2nd April 2014) - Rectified. Noise Assessment has been conducted by the factory.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
The employees were still found to have worked excessive hours well above the legal limits. Monthly highest 181 hours of overtime were observed in July 2012. Unannounced audit (19th July 2013) - Pending. The employees were still found tohave worked excessive hours well above the legal limits. Monthly highest 118 hours of overtime were observed in June 2013. Unannounced follow up audit (2nd April 2014) - Pending. Monthly highest 157 hours of overtime were observed in January 2014.
Corrective Action
We are trying to reduce the overtime to the desirable limits.
30/04/14
Summary Type
Overtime hours exceed stipulated requirements
Major Next Comments
It was noted that the workers were found to be working on weekly offs although the rest days in lieu of working on weekly offs were not provided by the factory as required under the Bangladesh legislation. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Pending. The employees were still found to have worked on weekly off days.
Corrective Action
We will ensure that workers are given weekly rest days/ substitute holidays.
30/04/14
Summary Type
Weekly rest day is not provided
Compliant Next Comments
It was observed during the document review that workers were not provided with casual leave benefits. It was observed that workers remain absent in spite of having available casual leave balance. Factory approves leave only when workers apply. Factory was advised to create awareness about leave amongst the workers. Unannounced audit (19th July 2013) - Rectified. It was observed that factory has started providing casual leave benefits to the workers.
Corrective Action
Summary Type
Previous NC is not observed in "Working Hours"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
Factory has not yet obtained the approval of generator from the concerned authority. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Rectified. Factory has obtained the generator approval from the concerned authority.
Corrective Action
Summary Type
Previous NC is not observed in "Management Systems"
Minor Next Comments
The factory hasnt conducted self audits to ensure compliance at regular intervals. The HR team of the factory is advised to have at least one such internal audit in a month which will be comprehensive and would lookinto all the parameters like environment, health and safety, recruitment practice etc. Unannounced audit (19th July 2013) -Pending. Unannounced follow up audit (2nd April 2014) - Pending. The improvement was not satisfactory.
Corrective Action
We will start these self audits on a regular basis and will maintain records for review.
25/04/14
Summary Type
Other NC in "Management Systems"
Minor Next Comments
It was observed that the factory does not have any induction training program for the workers.
Corrective Action
We will provide induction training to all new workers and maintain records for future review.
10/04/14
Summary Type
Induction training is not provided/documented
Fig.2: Tipping hazard were observed in cutting section.
Action Date
Interim Letter
Product Director Letter
Disengaged
Code Of Practice Audit Report
Supplier Name : MARK H LTD | Audited Site Name : Jamuna Apparels Limited | Name of Auditor(s) : Azhar Islam | Date of Audit : 02/04/2014 Page 2 / 13
Supplier Information
Details of Supplier Head Office
Details of Site Audited
Agent Details
Site Information
Major Customers % of Capacity
Other Customers
Factory/Supplier Representatives Involved in the Audit Day
Wages and Working Hours Analysis
Fire Safety & Evacuation Procedures
Sub-Contractor(s)
No sub-contractors found
Comment/Recommendations/Best Practice Observations
Chronology Summary of COP Audits
Non-Conformities Report
1 No Forced Labour/Employment is Freely Chosen
2 Freedom of Association
3 Health and Safety Standards
3.1 Working Conditions
3.2 Fire Safety and Evacuation
3.3 Medical Programmes
3.4 Chemical Safety
3.5 Equipment/Machinery
3.6 Electrical Safety
3.7 Manual Handling
3.8 Job Hazard Assessment
3.9 Residential Accommodation
3.10 Childcare Facilities
3.11 Environmental Protection Standards
4 Child Labour
5 Wages and Benefits
6 Working Hours
7 No Discrimination is Practiced/Equal Opportunities
8 Regular Employment is Provided
8.1 Hiring and Personnel Practices
8.2 Sub-contractors
9 Treatment of Employees and Employee Communication
10 Management Systems
Supporting Images
Further Action
Code Of Practice Audit
Report
Supplier MARK H LTD (A16520)
Audited Site Jamuna Apparels Limited
Date of Audit 02/04/14
Auditors Azhar Islam
Audit Type Unannounced Overall Site Rating
3 Building Rating A
Proposed Date of Next Visit 02/01/15
Non-Compliance
Comments
Name MARK H LTD (A16520)
Address 155 DIXONS HILL ROADWELHAM GREENHERTFORDSHIRE
Phone 01707 256 888 FAX
Contact Louise Retford - Snr Grmt Tech Email [email protected]
Name Jamuna Apparels Limited COP Site ID 3447 NSL Site Ref 7985
Address 94/95 (Old), 46 NewBlock - C Tongi I/A, TongiGazipur - 1710 Bangladesh
Phone 008802 9801256 FAX 008802 8020365
Contact Mr. Ahmed Anwarul Aziz Email [email protected]
MD Contact Md. Rofique Sajjad MD Email [email protected]
Country Bangladesh Region South Asia
Name
Address
Phone FAX
Contact Email
Next Retail Limited is a UK high street retailer, selling Next branded fashion clothing and accessories for men, women, children and the home. The company operates in excess of 450 retail stores in the UK and Ireland. In addition, franchise partners operate in over 120 stores in more than 20 countries under the Next brand. Next also sells its products by mail order, through the Next Directory and the internet.With suppliers manufacturing Next products in more than 40 countries, we are committed to evaluating our supply base in line with our Code of Practice. As a member of the Ethical Trading Initiative (ETI), our Code of Practice is aligned to the ETI Base Code, and we are committed to both confronting and broadening our learning regarding social and ethical issues within our supply chain.N.B. This report and its contents are confidential to Next, the audited site and/or the named supplier on the report. It is not intended as a certificate of performance levels or standards and is for reference by Next, the audited site and/or the named supplier only. The findings in this report are a snapshot of what is found on the day of audit. Next will not release the contents or findings of this report without the prior knowledge and consent of the audited site and/or named supplier.
Product(s) made by the site All kind of woven tops and bottoms
Product(s) currently made for Next Ladies coat
Division within Next supplied Womenswear / Childrenswear - Girlswear
% of factory capacity to Next 10.0%
Number of employees
Male Permanent 405
Female Permanent 945 Breakdown
Unknown Temporary 0 Temporary 0
Overall Total = 1350 Total 405 Total 945 0
What Languages are spoken by employees at the manufacturing site?
Bangla
Senior site manager Mr. Ahmed Anwarul Aziz, General Manager
Person responsible for COP Golam Kader Siddique, Manager Compliance
Trade Union in Factory? Yes/No No No. of members
(If "Yes", provide name)
Freely Elected Workers Committee? Yes/No Yes No. of members 21
Employee Representatives/s Names Bithi, Shahidul, Shamima, Morium, Habibur, Rokshana, Halima, Mahfuza
Description of Site and Manufacturing Process
Jamuna Apparels is situated in Tongi industrial area and is about 20 minutes drive from Dhaka City. The The factory has been producing for next wwr & cwr wear division through Mark H. The factory operates out of six story building. Ground floor has accessory & fabric store, doctor and child care room and generator; First floor having cutting section, sample room and office; 2nd Floor having finishing; 3rd floor having sewing, cutting and finishing. 4th Floor having sewing, 5th Floor having sewing and workers' lunch room. The factory has been rated as Cat 3 after this Unannounced follow - up audit.
Customer % of Trade
Tesco 30.0%
Wal-mart 15.0%
La Redoute 25.0%
George 20.0%
Name / Job Title / CompanyOpening Meeting
Site Inspection
Document Review
Closing Meeting
Mr. Ahmed Anwarul Aziz, / General Manager / Jamuna Apparels Ltd.
Mohammad Sulaiman Kabir / Asstt Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Golam Kader Siddique / Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Wages Value Time Period
Wages Currency Taka (Bangladesh)
Legal Minimum Wage 5,300.00 Per month
% of Workforce not paid Min Wage
0.0%
Lowest Wage Found 5,300.00 Per month
Average Wage Found 6,220.00 Per month
Highest Wage Found 7,325.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Working Hours Value Time Period
Legal Standard Hours 48.00 Per week
Legal Overtime Hours 12.00 Per week
Lowest Hours Worked (inc Overtime)
248.00 Per month
Average Hours Worked (inc Overtime)
267.00 Per month
Highest Hours Worked (inc Overtime)
365.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Fire Certificate (if required) Fire Certificate Covers All Floors
Floor Level Approved (if required) Fire Alarm installed with Backup Power
Insufficient Emergency Lighting Auto Smoke Detection System Available
Smoking Policy Available Clear Evidence of Smoking
Fire Protection Equipment Available and Accessible Fire Doors Installed
Locked or insufficient Exits Fire Exits Clearly Signed
No Fire Drills Carried Out No Assembly Points
Fire Protection Equipment is not Maintained or Inspected No Induction Training Provided For Employees Including Site Tour
Floor or Roof Openings Which Are Not Guarded Wastage/Storage/Stock Kept on Production Floor Instead of Keeping In Designated Store Increasing Fire Risk
Stairways
Clear of Obstruction
Safe
Aisles
Clear of Obstruction
Safe
Wide enough
Effective Evacuation
Fire Doors Kept Clear
Fire Escapes Kept Clear
Windows Not Barred
Chemicals
Flammables Labelled & Stored Adequately N/A
Storage Facilities Adequate N/A
Electricals
Cables/Wiring in Good Condition
Plant & Equipment is Installed & Operated Correctly
Building Structure
Encased Roof
High Rise (3 or above
Multi-Occupancy
Prefabricated Steel Structure and Fire Protected with intumescent paint N/A
Rented
No sub-contractors found.
No. Type Date Site Rating Auditor(s)
No of Non-Conformities Proposed Next Visit Major Minor
6 Unannounced 02/04/14 3 Azhar Islam 9 2 02/01/15
5 Unannounced 19/07/13 3 Shahidul Alam, Stanley Chan 8 1 19/04/14
4 Follow-up 30/08/12 3 Shahidul Alam 6 1 02/05/13
3 Follow-up 15/12/11 3 Shahidul Alam 7 1 15/09/12
2 Follow-up 22/03/11 3 Shahidul Alam 10 1 22/12/11
1 Full 13/09/09 5 Sameer Sharma 13 0 13/03/10
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was noted that workers need to arrange the cutters by their own cost for trimming the threads from the garments.
Corrective Action
We will ensure to provide all the tools to the workers free of cost.
20/04/14
Summary Type
Tools / PPE are not provided for free
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
Tripping hazards were observed on 1/F cutting section which could lead serious stampeding during emergency evacuation. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that the factory had not fixed railing for all the cutting tables to hang the electrical wires of the cutting machines which can cause tripping hazard and serious accident on the floor.
Corrective Action
We will ensure that there are no tripping hazards to the workers in the factory.
20/04/14
Summary Type
Poor general working condition
Major Next Comments
It was observed during the site tour that some workers were working on floor without any seating arrangements been provided to them.
Corrective Action
We will ensure the adequate seating arrangements for all the workers of our factory.
15/04/14
Summary Type
Poor general working condition
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that emergency lights were not installed on 5/F dining area and insufficient on the same section of other floors to focus the passageway. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that factory has installed emergency lights in these sections but the emergency lights at sewing floors were not sufficient for focusing the passageways inside the production floors.
Corrective Action
We will provide adequate emergency lights in everywhere along the escape routes.
20/04/14
Summary Type
Fire equipment is obstructed, ineffective and/or insufficient
Compliant Next Comments
It was observed that 3 out of 4 emergency exits of packing section were locked during the site tour. Unannounced follow up audit (2nd April 2014) - Rectified. Packing section all exits were found open during our audit.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Major Next Comments
It was observed that the two staircases (Out of three) of factory were not protected by fire doors. As a result, in case of emergency, workers were placed at risk until they leave the final exits of the buildings.
Corrective Action
We will discuss with our top management, board of director and develop a plan about the reconstruction of staircases and installation of fire doors.
20/04/14
Summary Type
Other NC in "Health and Safety Standards"
Major Next Comments
It was observed that accessories store secondary exit was found locked also accessories store goods kept at risky height without any protection which could lead to serious accident.
Corrective Action
We will ensure to keep open all the exits at all time. Also we will keep goods organized way.
15/04/14
Summary Type
Insufficient or obstructed fire exits
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that the medical examination of the employees working in the spot removing, generator and boiler sections were not conducted. (Hearing aid analysis for workers exposed to noise and respiratory analysis for workers exposed to chemicals).
Corrective Action
We will get these medical examinations done for these employees and the recommendation will be followed and the reports will be available for future review.
20/04/14
Summary Type
Medical examination is not provided where/if required
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
It was observed that Noise Assessment has not been conducted by the factory for the generator and boiler room. Unannounced follow up audit (2nd April 2014) - Rectified. Noise Assessment has been conducted by the factory.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
The employees were still found to have worked excessive hours well above the legal limits. Monthly highest 181 hours of overtime were observed in July 2012. Unannounced audit (19th July 2013) - Pending. The employees were still found tohave worked excessive hours well above the legal limits. Monthly highest 118 hours of overtime were observed in June 2013. Unannounced follow up audit (2nd April 2014) - Pending. Monthly highest 157 hours of overtime were observed in January 2014.
Corrective Action
We are trying to reduce the overtime to the desirable limits.
30/04/14
Summary Type
Overtime hours exceed stipulated requirements
Major Next Comments
It was noted that the workers were found to be working on weekly offs although the rest days in lieu of working on weekly offs were not provided by the factory as required under the Bangladesh legislation. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Pending. The employees were still found to have worked on weekly off days.
Corrective Action
We will ensure that workers are given weekly rest days/ substitute holidays.
30/04/14
Summary Type
Weekly rest day is not provided
Compliant Next Comments
It was observed during the document review that workers were not provided with casual leave benefits. It was observed that workers remain absent in spite of having available casual leave balance. Factory approves leave only when workers apply. Factory was advised to create awareness about leave amongst the workers. Unannounced audit (19th July 2013) - Rectified. It was observed that factory has started providing casual leave benefits to the workers.
Corrective Action
Summary Type
Previous NC is not observed in "Working Hours"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
Factory has not yet obtained the approval of generator from the concerned authority. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Rectified. Factory has obtained the generator approval from the concerned authority.
Corrective Action
Summary Type
Previous NC is not observed in "Management Systems"
Minor Next Comments
The factory hasnt conducted self audits to ensure compliance at regular intervals. The HR team of the factory is advised to have at least one such internal audit in a month which will be comprehensive and would lookinto all the parameters like environment, health and safety, recruitment practice etc. Unannounced audit (19th July 2013) -Pending. Unannounced follow up audit (2nd April 2014) - Pending. The improvement was not satisfactory.
Corrective Action
We will start these self audits on a regular basis and will maintain records for review.
25/04/14
Summary Type
Other NC in "Management Systems"
Minor Next Comments
It was observed that the factory does not have any induction training program for the workers.
Corrective Action
We will provide induction training to all new workers and maintain records for future review.
10/04/14
Summary Type
Induction training is not provided/documented
Fig.2: Tipping hazard were observed in cutting section.
Action Date
Interim Letter
Product Director Letter
Disengaged
Code Of Practice Audit Report
Supplier Name : MARK H LTD | Audited Site Name : Jamuna Apparels Limited | Name of Auditor(s) : Azhar Islam | Date of Audit : 02/04/2014 Page 3 / 13
Supplier Information
Details of Supplier Head Office
Details of Site Audited
Agent Details
Site Information
Major Customers % of Capacity
Other Customers
Factory/Supplier Representatives Involved in the Audit Day
Wages and Working Hours Analysis
Fire Safety & Evacuation Procedures
Sub-Contractor(s)
No sub-contractors found
Comment/Recommendations/Best Practice Observations
Chronology Summary of COP Audits
Non-Conformities Report
1 No Forced Labour/Employment is Freely Chosen
2 Freedom of Association
3 Health and Safety Standards
3.1 Working Conditions
3.2 Fire Safety and Evacuation
3.3 Medical Programmes
3.4 Chemical Safety
3.5 Equipment/Machinery
3.6 Electrical Safety
3.7 Manual Handling
3.8 Job Hazard Assessment
3.9 Residential Accommodation
3.10 Childcare Facilities
3.11 Environmental Protection Standards
4 Child Labour
5 Wages and Benefits
6 Working Hours
7 No Discrimination is Practiced/Equal Opportunities
8 Regular Employment is Provided
8.1 Hiring and Personnel Practices
8.2 Sub-contractors
9 Treatment of Employees and Employee Communication
10 Management Systems
Supporting Images
Further Action
Code Of Practice Audit
Report
Supplier MARK H LTD (A16520)
Audited Site Jamuna Apparels Limited
Date of Audit 02/04/14
Auditors Azhar Islam
Audit Type Unannounced Overall Site Rating
3 Building Rating A
Proposed Date of Next Visit 02/01/15
Non-Compliance
Comments
Name MARK H LTD (A16520)
Address 155 DIXONS HILL ROADWELHAM GREENHERTFORDSHIRE
Phone 01707 256 888 FAX
Contact Louise Retford - Snr Grmt Tech Email [email protected]
Name Jamuna Apparels Limited COP Site ID 3447 NSL Site Ref 7985
Address 94/95 (Old), 46 NewBlock - C Tongi I/A, TongiGazipur - 1710 Bangladesh
Phone 008802 9801256 FAX 008802 8020365
Contact Mr. Ahmed Anwarul Aziz Email [email protected]
MD Contact Md. Rofique Sajjad MD Email [email protected]
Country Bangladesh Region South Asia
Name
Address
Phone FAX
Contact Email
Next Retail Limited is a UK high street retailer, selling Next branded fashion clothing and accessories for men, women, children and the home. The company operates in excess of 450 retail stores in the UK and Ireland. In addition, franchise partners operate in over 120 stores in more than 20 countries under the Next brand. Next also sells its products by mail order, through the Next Directory and the internet.With suppliers manufacturing Next products in more than 40 countries, we are committed to evaluating our supply base in line with our Code of Practice. As a member of the Ethical Trading Initiative (ETI), our Code of Practice is aligned to the ETI Base Code, and we are committed to both confronting and broadening our learning regarding social and ethical issues within our supply chain.N.B. This report and its contents are confidential to Next, the audited site and/or the named supplier on the report. It is not intended as a certificate of performance levels or standards and is for reference by Next, the audited site and/or the named supplier only. The findings in this report are a snapshot of what is found on the day of audit. Next will not release the contents or findings of this report without the prior knowledge and consent of the audited site and/or named supplier.
Product(s) made by the site All kind of woven tops and bottoms
Product(s) currently made for Next Ladies coat
Division within Next supplied Womenswear / Childrenswear - Girlswear
% of factory capacity to Next 10.0%
Number of employees
Male Permanent 405
Female Permanent 945 Breakdown
Unknown Temporary 0 Temporary 0
Overall Total = 1350 Total 405 Total 945 0
What Languages are spoken by employees at the manufacturing site?
Bangla
Senior site manager Mr. Ahmed Anwarul Aziz, General Manager
Person responsible for COP Golam Kader Siddique, Manager Compliance
Trade Union in Factory? Yes/No No No. of members
(If "Yes", provide name)
Freely Elected Workers Committee? Yes/No Yes No. of members 21
Employee Representatives/s Names Bithi, Shahidul, Shamima, Morium, Habibur, Rokshana, Halima, Mahfuza
Description of Site and Manufacturing Process
Jamuna Apparels is situated in Tongi industrial area and is about 20 minutes drive from Dhaka City. The The factory has been producing for next wwr & cwr wear division through Mark H. The factory operates out of six story building. Ground floor has accessory & fabric store, doctor and child care room and generator; First floor having cutting section, sample room and office; 2nd Floor having finishing; 3rd floor having sewing, cutting and finishing. 4th Floor having sewing, 5th Floor having sewing and workers' lunch room. The factory has been rated as Cat 3 after this Unannounced follow - up audit.
Customer % of Trade
Tesco 30.0%
Wal-mart 15.0%
La Redoute 25.0%
George 20.0%
Name / Job Title / CompanyOpening Meeting
Site Inspection
Document Review
Closing Meeting
Mr. Ahmed Anwarul Aziz, / General Manager / Jamuna Apparels Ltd.
Mohammad Sulaiman Kabir / Asstt Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Golam Kader Siddique / Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Wages Value Time Period
Wages Currency Taka (Bangladesh)
Legal Minimum Wage 5,300.00 Per month
% of Workforce not paid Min Wage
0.0%
Lowest Wage Found 5,300.00 Per month
Average Wage Found 6,220.00 Per month
Highest Wage Found 7,325.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Working Hours Value Time Period
Legal Standard Hours 48.00 Per week
Legal Overtime Hours 12.00 Per week
Lowest Hours Worked (inc Overtime)
248.00 Per month
Average Hours Worked (inc Overtime)
267.00 Per month
Highest Hours Worked (inc Overtime)
365.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Fire Certificate (if required) Fire Certificate Covers All Floors
Floor Level Approved (if required) Fire Alarm installed with Backup Power
Insufficient Emergency Lighting Auto Smoke Detection System Available
Smoking Policy Available Clear Evidence of Smoking
Fire Protection Equipment Available and Accessible Fire Doors Installed
Locked or insufficient Exits Fire Exits Clearly Signed
No Fire Drills Carried Out No Assembly Points
Fire Protection Equipment is not Maintained or Inspected No Induction Training Provided For Employees Including Site Tour
Floor or Roof Openings Which Are Not Guarded Wastage/Storage/Stock Kept on Production Floor Instead of Keeping In Designated Store Increasing Fire Risk
Stairways
Clear of Obstruction
Safe
Aisles
Clear of Obstruction
Safe
Wide enough
Effective Evacuation
Fire Doors Kept Clear
Fire Escapes Kept Clear
Windows Not Barred
Chemicals
Flammables Labelled & Stored Adequately N/A
Storage Facilities Adequate N/A
Electricals
Cables/Wiring in Good Condition
Plant & Equipment is Installed & Operated Correctly
Building Structure
Encased Roof
High Rise (3 or above
Multi-Occupancy
Prefabricated Steel Structure and Fire Protected with intumescent paint N/A
Rented
No sub-contractors found.
No. Type Date Site Rating Auditor(s)
No of Non-Conformities Proposed Next Visit Major Minor
6 Unannounced 02/04/14 3 Azhar Islam 9 2 02/01/15
5 Unannounced 19/07/13 3 Shahidul Alam, Stanley Chan 8 1 19/04/14
4 Follow-up 30/08/12 3 Shahidul Alam 6 1 02/05/13
3 Follow-up 15/12/11 3 Shahidul Alam 7 1 15/09/12
2 Follow-up 22/03/11 3 Shahidul Alam 10 1 22/12/11
1 Full 13/09/09 5 Sameer Sharma 13 0 13/03/10
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was noted that workers need to arrange the cutters by their own cost for trimming the threads from the garments.
Corrective Action
We will ensure to provide all the tools to the workers free of cost.
20/04/14
Summary Type
Tools / PPE are not provided for free
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
Tripping hazards were observed on 1/F cutting section which could lead serious stampeding during emergency evacuation. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that the factory had not fixed railing for all the cutting tables to hang the electrical wires of the cutting machines which can cause tripping hazard and serious accident on the floor.
Corrective Action
We will ensure that there are no tripping hazards to the workers in the factory.
20/04/14
Summary Type
Poor general working condition
Major Next Comments
It was observed during the site tour that some workers were working on floor without any seating arrangements been provided to them.
Corrective Action
We will ensure the adequate seating arrangements for all the workers of our factory.
15/04/14
Summary Type
Poor general working condition
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that emergency lights were not installed on 5/F dining area and insufficient on the same section of other floors to focus the passageway. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that factory has installed emergency lights in these sections but the emergency lights at sewing floors were not sufficient for focusing the passageways inside the production floors.
Corrective Action
We will provide adequate emergency lights in everywhere along the escape routes.
20/04/14
Summary Type
Fire equipment is obstructed, ineffective and/or insufficient
Compliant Next Comments
It was observed that 3 out of 4 emergency exits of packing section were locked during the site tour. Unannounced follow up audit (2nd April 2014) - Rectified. Packing section all exits were found open during our audit.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Major Next Comments
It was observed that the two staircases (Out of three) of factory were not protected by fire doors. As a result, in case of emergency, workers were placed at risk until they leave the final exits of the buildings.
Corrective Action
We will discuss with our top management, board of director and develop a plan about the reconstruction of staircases and installation of fire doors.
20/04/14
Summary Type
Other NC in "Health and Safety Standards"
Major Next Comments
It was observed that accessories store secondary exit was found locked also accessories store goods kept at risky height without any protection which could lead to serious accident.
Corrective Action
We will ensure to keep open all the exits at all time. Also we will keep goods organized way.
15/04/14
Summary Type
Insufficient or obstructed fire exits
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that the medical examination of the employees working in the spot removing, generator and boiler sections were not conducted. (Hearing aid analysis for workers exposed to noise and respiratory analysis for workers exposed to chemicals).
Corrective Action
We will get these medical examinations done for these employees and the recommendation will be followed and the reports will be available for future review.
20/04/14
Summary Type
Medical examination is not provided where/if required
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
It was observed that Noise Assessment has not been conducted by the factory for the generator and boiler room. Unannounced follow up audit (2nd April 2014) - Rectified. Noise Assessment has been conducted by the factory.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
The employees were still found to have worked excessive hours well above the legal limits. Monthly highest 181 hours of overtime were observed in July 2012. Unannounced audit (19th July 2013) - Pending. The employees were still found tohave worked excessive hours well above the legal limits. Monthly highest 118 hours of overtime were observed in June 2013. Unannounced follow up audit (2nd April 2014) - Pending. Monthly highest 157 hours of overtime were observed in January 2014.
Corrective Action
We are trying to reduce the overtime to the desirable limits.
30/04/14
Summary Type
Overtime hours exceed stipulated requirements
Major Next Comments
It was noted that the workers were found to be working on weekly offs although the rest days in lieu of working on weekly offs were not provided by the factory as required under the Bangladesh legislation. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Pending. The employees were still found to have worked on weekly off days.
Corrective Action
We will ensure that workers are given weekly rest days/ substitute holidays.
30/04/14
Summary Type
Weekly rest day is not provided
Compliant Next Comments
It was observed during the document review that workers were not provided with casual leave benefits. It was observed that workers remain absent in spite of having available casual leave balance. Factory approves leave only when workers apply. Factory was advised to create awareness about leave amongst the workers. Unannounced audit (19th July 2013) - Rectified. It was observed that factory has started providing casual leave benefits to the workers.
Corrective Action
Summary Type
Previous NC is not observed in "Working Hours"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
Factory has not yet obtained the approval of generator from the concerned authority. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Rectified. Factory has obtained the generator approval from the concerned authority.
Corrective Action
Summary Type
Previous NC is not observed in "Management Systems"
Minor Next Comments
The factory hasnt conducted self audits to ensure compliance at regular intervals. The HR team of the factory is advised to have at least one such internal audit in a month which will be comprehensive and would lookinto all the parameters like environment, health and safety, recruitment practice etc. Unannounced audit (19th July 2013) -Pending. Unannounced follow up audit (2nd April 2014) - Pending. The improvement was not satisfactory.
Corrective Action
We will start these self audits on a regular basis and will maintain records for review.
25/04/14
Summary Type
Other NC in "Management Systems"
Minor Next Comments
It was observed that the factory does not have any induction training program for the workers.
Corrective Action
We will provide induction training to all new workers and maintain records for future review.
10/04/14
Summary Type
Induction training is not provided/documented
Fig.2: Tipping hazard were observed in cutting section.
Action Date
Interim Letter
Product Director Letter
Disengaged
Code Of Practice Audit Report
Supplier Name : MARK H LTD | Audited Site Name : Jamuna Apparels Limited | Name of Auditor(s) : Azhar Islam | Date of Audit : 02/04/2014 Page 4 / 13
Supplier Information
Details of Supplier Head Office
Details of Site Audited
Agent Details
Site Information
Major Customers % of Capacity
Other Customers
Factory/Supplier Representatives Involved in the Audit Day
Wages and Working Hours Analysis
Fire Safety & Evacuation Procedures
Sub-Contractor(s)
No sub-contractors found
Comment/Recommendations/Best Practice Observations
Chronology Summary of COP Audits
Non-Conformities Report
1 No Forced Labour/Employment is Freely Chosen
2 Freedom of Association
3 Health and Safety Standards
3.1 Working Conditions
3.2 Fire Safety and Evacuation
3.3 Medical Programmes
3.4 Chemical Safety
3.5 Equipment/Machinery
3.6 Electrical Safety
3.7 Manual Handling
3.8 Job Hazard Assessment
3.9 Residential Accommodation
3.10 Childcare Facilities
3.11 Environmental Protection Standards
4 Child Labour
5 Wages and Benefits
6 Working Hours
7 No Discrimination is Practiced/Equal Opportunities
8 Regular Employment is Provided
8.1 Hiring and Personnel Practices
8.2 Sub-contractors
9 Treatment of Employees and Employee Communication
10 Management Systems
Supporting Images
Further Action
Code Of Practice Audit
Report
Supplier MARK H LTD (A16520)
Audited Site Jamuna Apparels Limited
Date of Audit 02/04/14
Auditors Azhar Islam
Audit Type Unannounced Overall Site Rating
3 Building Rating A
Proposed Date of Next Visit 02/01/15
Non-Compliance
Comments
Name MARK H LTD (A16520)
Address 155 DIXONS HILL ROADWELHAM GREENHERTFORDSHIRE
Phone 01707 256 888 FAX
Contact Louise Retford - Snr Grmt Tech Email [email protected]
Name Jamuna Apparels Limited COP Site ID 3447 NSL Site Ref 7985
Address 94/95 (Old), 46 NewBlock - C Tongi I/A, TongiGazipur - 1710 Bangladesh
Phone 008802 9801256 FAX 008802 8020365
Contact Mr. Ahmed Anwarul Aziz Email [email protected]
MD Contact Md. Rofique Sajjad MD Email [email protected]
Country Bangladesh Region South Asia
Name
Address
Phone FAX
Contact Email
Next Retail Limited is a UK high street retailer, selling Next branded fashion clothing and accessories for men, women, children and the home. The company operates in excess of 450 retail stores in the UK and Ireland. In addition, franchise partners operate in over 120 stores in more than 20 countries under the Next brand. Next also sells its products by mail order, through the Next Directory and the internet.With suppliers manufacturing Next products in more than 40 countries, we are committed to evaluating our supply base in line with our Code of Practice. As a member of the Ethical Trading Initiative (ETI), our Code of Practice is aligned to the ETI Base Code, and we are committed to both confronting and broadening our learning regarding social and ethical issues within our supply chain.N.B. This report and its contents are confidential to Next, the audited site and/or the named supplier on the report. It is not intended as a certificate of performance levels or standards and is for reference by Next, the audited site and/or the named supplier only. The findings in this report are a snapshot of what is found on the day of audit. Next will not release the contents or findings of this report without the prior knowledge and consent of the audited site and/or named supplier.
Product(s) made by the site All kind of woven tops and bottoms
Product(s) currently made for Next Ladies coat
Division within Next supplied Womenswear / Childrenswear - Girlswear
% of factory capacity to Next 10.0%
Number of employees
Male Permanent 405
Female Permanent 945 Breakdown
Unknown Temporary 0 Temporary 0
Overall Total = 1350 Total 405 Total 945 0
What Languages are spoken by employees at the manufacturing site?
Bangla
Senior site manager Mr. Ahmed Anwarul Aziz, General Manager
Person responsible for COP Golam Kader Siddique, Manager Compliance
Trade Union in Factory? Yes/No No No. of members
(If "Yes", provide name)
Freely Elected Workers Committee? Yes/No Yes No. of members 21
Employee Representatives/s Names Bithi, Shahidul, Shamima, Morium, Habibur, Rokshana, Halima, Mahfuza
Description of Site and Manufacturing Process
Jamuna Apparels is situated in Tongi industrial area and is about 20 minutes drive from Dhaka City. The The factory has been producing for next wwr & cwr wear division through Mark H. The factory operates out of six story building. Ground floor has accessory & fabric store, doctor and child care room and generator; First floor having cutting section, sample room and office; 2nd Floor having finishing; 3rd floor having sewing, cutting and finishing. 4th Floor having sewing, 5th Floor having sewing and workers' lunch room. The factory has been rated as Cat 3 after this Unannounced follow - up audit.
Customer % of Trade
Tesco 30.0%
Wal-mart 15.0%
La Redoute 25.0%
George 20.0%
Name / Job Title / CompanyOpening Meeting
Site Inspection
Document Review
Closing Meeting
Mr. Ahmed Anwarul Aziz, / General Manager / Jamuna Apparels Ltd.
Mohammad Sulaiman Kabir / Asstt Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Golam Kader Siddique / Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Wages Value Time Period
Wages Currency Taka (Bangladesh)
Legal Minimum Wage 5,300.00 Per month
% of Workforce not paid Min Wage
0.0%
Lowest Wage Found 5,300.00 Per month
Average Wage Found 6,220.00 Per month
Highest Wage Found 7,325.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Working Hours Value Time Period
Legal Standard Hours 48.00 Per week
Legal Overtime Hours 12.00 Per week
Lowest Hours Worked (inc Overtime)
248.00 Per month
Average Hours Worked (inc Overtime)
267.00 Per month
Highest Hours Worked (inc Overtime)
365.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Fire Certificate (if required) Fire Certificate Covers All Floors
Floor Level Approved (if required) Fire Alarm installed with Backup Power
Insufficient Emergency Lighting Auto Smoke Detection System Available
Smoking Policy Available Clear Evidence of Smoking
Fire Protection Equipment Available and Accessible Fire Doors Installed
Locked or insufficient Exits Fire Exits Clearly Signed
No Fire Drills Carried Out No Assembly Points
Fire Protection Equipment is not Maintained or Inspected No Induction Training Provided For Employees Including Site Tour
Floor or Roof Openings Which Are Not Guarded Wastage/Storage/Stock Kept on Production Floor Instead of Keeping In Designated Store Increasing Fire Risk
Stairways
Clear of Obstruction
Safe
Aisles
Clear of Obstruction
Safe
Wide enough
Effective Evacuation
Fire Doors Kept Clear
Fire Escapes Kept Clear
Windows Not Barred
Chemicals
Flammables Labelled & Stored Adequately N/A
Storage Facilities Adequate N/A
Electricals
Cables/Wiring in Good Condition
Plant & Equipment is Installed & Operated Correctly
Building Structure
Encased Roof
High Rise (3 or above
Multi-Occupancy
Prefabricated Steel Structure and Fire Protected with intumescent paint N/A
Rented
No sub-contractors found.
No. Type Date Site Rating Auditor(s)
No of Non-Conformities Proposed Next Visit Major Minor
6 Unannounced 02/04/14 3 Azhar Islam 9 2 02/01/15
5 Unannounced 19/07/13 3 Shahidul Alam, Stanley Chan 8 1 19/04/14
4 Follow-up 30/08/12 3 Shahidul Alam 6 1 02/05/13
3 Follow-up 15/12/11 3 Shahidul Alam 7 1 15/09/12
2 Follow-up 22/03/11 3 Shahidul Alam 10 1 22/12/11
1 Full 13/09/09 5 Sameer Sharma 13 0 13/03/10
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was noted that workers need to arrange the cutters by their own cost for trimming the threads from the garments.
Corrective Action
We will ensure to provide all the tools to the workers free of cost.
20/04/14
Summary Type
Tools / PPE are not provided for free
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
Tripping hazards were observed on 1/F cutting section which could lead serious stampeding during emergency evacuation. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that the factory had not fixed railing for all the cutting tables to hang the electrical wires of the cutting machines which can cause tripping hazard and serious accident on the floor.
Corrective Action
We will ensure that there are no tripping hazards to the workers in the factory.
20/04/14
Summary Type
Poor general working condition
Major Next Comments
It was observed during the site tour that some workers were working on floor without any seating arrangements been provided to them.
Corrective Action
We will ensure the adequate seating arrangements for all the workers of our factory.
15/04/14
Summary Type
Poor general working condition
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that emergency lights were not installed on 5/F dining area and insufficient on the same section of other floors to focus the passageway. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that factory has installed emergency lights in these sections but the emergency lights at sewing floors were not sufficient for focusing the passageways inside the production floors.
Corrective Action
We will provide adequate emergency lights in everywhere along the escape routes.
20/04/14
Summary Type
Fire equipment is obstructed, ineffective and/or insufficient
Compliant Next Comments
It was observed that 3 out of 4 emergency exits of packing section were locked during the site tour. Unannounced follow up audit (2nd April 2014) - Rectified. Packing section all exits were found open during our audit.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Major Next Comments
It was observed that the two staircases (Out of three) of factory were not protected by fire doors. As a result, in case of emergency, workers were placed at risk until they leave the final exits of the buildings.
Corrective Action
We will discuss with our top management, board of director and develop a plan about the reconstruction of staircases and installation of fire doors.
20/04/14
Summary Type
Other NC in "Health and Safety Standards"
Major Next Comments
It was observed that accessories store secondary exit was found locked also accessories store goods kept at risky height without any protection which could lead to serious accident.
Corrective Action
We will ensure to keep open all the exits at all time. Also we will keep goods organized way.
15/04/14
Summary Type
Insufficient or obstructed fire exits
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that the medical examination of the employees working in the spot removing, generator and boiler sections were not conducted. (Hearing aid analysis for workers exposed to noise and respiratory analysis for workers exposed to chemicals).
Corrective Action
We will get these medical examinations done for these employees and the recommendation will be followed and the reports will be available for future review.
20/04/14
Summary Type
Medical examination is not provided where/if required
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
It was observed that Noise Assessment has not been conducted by the factory for the generator and boiler room. Unannounced follow up audit (2nd April 2014) - Rectified. Noise Assessment has been conducted by the factory.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
The employees were still found to have worked excessive hours well above the legal limits. Monthly highest 181 hours of overtime were observed in July 2012. Unannounced audit (19th July 2013) - Pending. The employees were still found tohave worked excessive hours well above the legal limits. Monthly highest 118 hours of overtime were observed in June 2013. Unannounced follow up audit (2nd April 2014) - Pending. Monthly highest 157 hours of overtime were observed in January 2014.
Corrective Action
We are trying to reduce the overtime to the desirable limits.
30/04/14
Summary Type
Overtime hours exceed stipulated requirements
Major Next Comments
It was noted that the workers were found to be working on weekly offs although the rest days in lieu of working on weekly offs were not provided by the factory as required under the Bangladesh legislation. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Pending. The employees were still found to have worked on weekly off days.
Corrective Action
We will ensure that workers are given weekly rest days/ substitute holidays.
30/04/14
Summary Type
Weekly rest day is not provided
Compliant Next Comments
It was observed during the document review that workers were not provided with casual leave benefits. It was observed that workers remain absent in spite of having available casual leave balance. Factory approves leave only when workers apply. Factory was advised to create awareness about leave amongst the workers. Unannounced audit (19th July 2013) - Rectified. It was observed that factory has started providing casual leave benefits to the workers.
Corrective Action
Summary Type
Previous NC is not observed in "Working Hours"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
Factory has not yet obtained the approval of generator from the concerned authority. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Rectified. Factory has obtained the generator approval from the concerned authority.
Corrective Action
Summary Type
Previous NC is not observed in "Management Systems"
Minor Next Comments
The factory hasnt conducted self audits to ensure compliance at regular intervals. The HR team of the factory is advised to have at least one such internal audit in a month which will be comprehensive and would lookinto all the parameters like environment, health and safety, recruitment practice etc. Unannounced audit (19th July 2013) -Pending. Unannounced follow up audit (2nd April 2014) - Pending. The improvement was not satisfactory.
Corrective Action
We will start these self audits on a regular basis and will maintain records for review.
25/04/14
Summary Type
Other NC in "Management Systems"
Minor Next Comments
It was observed that the factory does not have any induction training program for the workers.
Corrective Action
We will provide induction training to all new workers and maintain records for future review.
10/04/14
Summary Type
Induction training is not provided/documented
Fig.2: Tipping hazard were observed in cutting section.
Action Date
Interim Letter
Product Director Letter
Disengaged
Code Of Practice Audit Report
Supplier Name : MARK H LTD | Audited Site Name : Jamuna Apparels Limited | Name of Auditor(s) : Azhar Islam | Date of Audit : 02/04/2014 Page 5 / 13
Supplier Information
Details of Supplier Head Office
Details of Site Audited
Agent Details
Site Information
Major Customers % of Capacity
Other Customers
Factory/Supplier Representatives Involved in the Audit Day
Wages and Working Hours Analysis
Fire Safety & Evacuation Procedures
Sub-Contractor(s)
No sub-contractors found
Comment/Recommendations/Best Practice Observations
Chronology Summary of COP Audits
Non-Conformities Report
1 No Forced Labour/Employment is Freely Chosen
2 Freedom of Association
3 Health and Safety Standards
3.1 Working Conditions
3.2 Fire Safety and Evacuation
3.3 Medical Programmes
3.4 Chemical Safety
3.5 Equipment/Machinery
3.6 Electrical Safety
3.7 Manual Handling
3.8 Job Hazard Assessment
3.9 Residential Accommodation
3.10 Childcare Facilities
3.11 Environmental Protection Standards
4 Child Labour
5 Wages and Benefits
6 Working Hours
7 No Discrimination is Practiced/Equal Opportunities
8 Regular Employment is Provided
8.1 Hiring and Personnel Practices
8.2 Sub-contractors
9 Treatment of Employees and Employee Communication
10 Management Systems
Supporting Images
Further Action
Code Of Practice Audit
Report
Supplier MARK H LTD (A16520)
Audited Site Jamuna Apparels Limited
Date of Audit 02/04/14
Auditors Azhar Islam
Audit Type Unannounced Overall Site Rating
3 Building Rating A
Proposed Date of Next Visit 02/01/15
Non-Compliance
Comments
Name MARK H LTD (A16520)
Address 155 DIXONS HILL ROADWELHAM GREENHERTFORDSHIRE
Phone 01707 256 888 FAX
Contact Louise Retford - Snr Grmt Tech Email [email protected]
Name Jamuna Apparels Limited COP Site ID 3447 NSL Site Ref 7985
Address 94/95 (Old), 46 NewBlock - C Tongi I/A, TongiGazipur - 1710 Bangladesh
Phone 008802 9801256 FAX 008802 8020365
Contact Mr. Ahmed Anwarul Aziz Email [email protected]
MD Contact Md. Rofique Sajjad MD Email [email protected]
Country Bangladesh Region South Asia
Name
Address
Phone FAX
Contact Email
Next Retail Limited is a UK high street retailer, selling Next branded fashion clothing and accessories for men, women, children and the home. The company operates in excess of 450 retail stores in the UK and Ireland. In addition, franchise partners operate in over 120 stores in more than 20 countries under the Next brand. Next also sells its products by mail order, through the Next Directory and the internet.With suppliers manufacturing Next products in more than 40 countries, we are committed to evaluating our supply base in line with our Code of Practice. As a member of the Ethical Trading Initiative (ETI), our Code of Practice is aligned to the ETI Base Code, and we are committed to both confronting and broadening our learning regarding social and ethical issues within our supply chain.N.B. This report and its contents are confidential to Next, the audited site and/or the named supplier on the report. It is not intended as a certificate of performance levels or standards and is for reference by Next, the audited site and/or the named supplier only. The findings in this report are a snapshot of what is found on the day of audit. Next will not release the contents or findings of this report without the prior knowledge and consent of the audited site and/or named supplier.
Product(s) made by the site All kind of woven tops and bottoms
Product(s) currently made for Next Ladies coat
Division within Next supplied Womenswear / Childrenswear - Girlswear
% of factory capacity to Next 10.0%
Number of employees
Male Permanent 405
Female Permanent 945 Breakdown
Unknown Temporary 0 Temporary 0
Overall Total = 1350 Total 405 Total 945 0
What Languages are spoken by employees at the manufacturing site?
Bangla
Senior site manager Mr. Ahmed Anwarul Aziz, General Manager
Person responsible for COP Golam Kader Siddique, Manager Compliance
Trade Union in Factory? Yes/No No No. of members
(If "Yes", provide name)
Freely Elected Workers Committee? Yes/No Yes No. of members 21
Employee Representatives/s Names Bithi, Shahidul, Shamima, Morium, Habibur, Rokshana, Halima, Mahfuza
Description of Site and Manufacturing Process
Jamuna Apparels is situated in Tongi industrial area and is about 20 minutes drive from Dhaka City. The The factory has been producing for next wwr & cwr wear division through Mark H. The factory operates out of six story building. Ground floor has accessory & fabric store, doctor and child care room and generator; First floor having cutting section, sample room and office; 2nd Floor having finishing; 3rd floor having sewing, cutting and finishing. 4th Floor having sewing, 5th Floor having sewing and workers' lunch room. The factory has been rated as Cat 3 after this Unannounced follow - up audit.
Customer % of Trade
Tesco 30.0%
Wal-mart 15.0%
La Redoute 25.0%
George 20.0%
Name / Job Title / CompanyOpening Meeting
Site Inspection
Document Review
Closing Meeting
Mr. Ahmed Anwarul Aziz, / General Manager / Jamuna Apparels Ltd.
Mohammad Sulaiman Kabir / Asstt Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Golam Kader Siddique / Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Wages Value Time Period
Wages Currency Taka (Bangladesh)
Legal Minimum Wage 5,300.00 Per month
% of Workforce not paid Min Wage
0.0%
Lowest Wage Found 5,300.00 Per month
Average Wage Found 6,220.00 Per month
Highest Wage Found 7,325.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Working Hours Value Time Period
Legal Standard Hours 48.00 Per week
Legal Overtime Hours 12.00 Per week
Lowest Hours Worked (inc Overtime)
248.00 Per month
Average Hours Worked (inc Overtime)
267.00 Per month
Highest Hours Worked (inc Overtime)
365.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Fire Certificate (if required) Fire Certificate Covers All Floors
Floor Level Approved (if required) Fire Alarm installed with Backup Power
Insufficient Emergency Lighting Auto Smoke Detection System Available
Smoking Policy Available Clear Evidence of Smoking
Fire Protection Equipment Available and Accessible Fire Doors Installed
Locked or insufficient Exits Fire Exits Clearly Signed
No Fire Drills Carried Out No Assembly Points
Fire Protection Equipment is not Maintained or Inspected No Induction Training Provided For Employees Including Site Tour
Floor or Roof Openings Which Are Not Guarded Wastage/Storage/Stock Kept on Production Floor Instead of Keeping In Designated Store Increasing Fire Risk
Stairways
Clear of Obstruction
Safe
Aisles
Clear of Obstruction
Safe
Wide enough
Effective Evacuation
Fire Doors Kept Clear
Fire Escapes Kept Clear
Windows Not Barred
Chemicals
Flammables Labelled & Stored Adequately N/A
Storage Facilities Adequate N/A
Electricals
Cables/Wiring in Good Condition
Plant & Equipment is Installed & Operated Correctly
Building Structure
Encased Roof
High Rise (3 or above
Multi-Occupancy
Prefabricated Steel Structure and Fire Protected with intumescent paint N/A
Rented
No sub-contractors found.
No. Type Date Site Rating Auditor(s)
No of Non-Conformities Proposed Next Visit Major Minor
6 Unannounced 02/04/14 3 Azhar Islam 9 2 02/01/15
5 Unannounced 19/07/13 3 Shahidul Alam, Stanley Chan 8 1 19/04/14
4 Follow-up 30/08/12 3 Shahidul Alam 6 1 02/05/13
3 Follow-up 15/12/11 3 Shahidul Alam 7 1 15/09/12
2 Follow-up 22/03/11 3 Shahidul Alam 10 1 22/12/11
1 Full 13/09/09 5 Sameer Sharma 13 0 13/03/10
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was noted that workers need to arrange the cutters by their own cost for trimming the threads from the garments.
Corrective Action
We will ensure to provide all the tools to the workers free of cost.
20/04/14
Summary Type
Tools / PPE are not provided for free
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
Tripping hazards were observed on 1/F cutting section which could lead serious stampeding during emergency evacuation. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that the factory had not fixed railing for all the cutting tables to hang the electrical wires of the cutting machines which can cause tripping hazard and serious accident on the floor.
Corrective Action
We will ensure that there are no tripping hazards to the workers in the factory.
20/04/14
Summary Type
Poor general working condition
Major Next Comments
It was observed during the site tour that some workers were working on floor without any seating arrangements been provided to them.
Corrective Action
We will ensure the adequate seating arrangements for all the workers of our factory.
15/04/14
Summary Type
Poor general working condition
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that emergency lights were not installed on 5/F dining area and insufficient on the same section of other floors to focus the passageway. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that factory has installed emergency lights in these sections but the emergency lights at sewing floors were not sufficient for focusing the passageways inside the production floors.
Corrective Action
We will provide adequate emergency lights in everywhere along the escape routes.
20/04/14
Summary Type
Fire equipment is obstructed, ineffective and/or insufficient
Compliant Next Comments
It was observed that 3 out of 4 emergency exits of packing section were locked during the site tour. Unannounced follow up audit (2nd April 2014) - Rectified. Packing section all exits were found open during our audit.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Major Next Comments
It was observed that the two staircases (Out of three) of factory were not protected by fire doors. As a result, in case of emergency, workers were placed at risk until they leave the final exits of the buildings.
Corrective Action
We will discuss with our top management, board of director and develop a plan about the reconstruction of staircases and installation of fire doors.
20/04/14
Summary Type
Other NC in "Health and Safety Standards"
Major Next Comments
It was observed that accessories store secondary exit was found locked also accessories store goods kept at risky height without any protection which could lead to serious accident.
Corrective Action
We will ensure to keep open all the exits at all time. Also we will keep goods organized way.
15/04/14
Summary Type
Insufficient or obstructed fire exits
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that the medical examination of the employees working in the spot removing, generator and boiler sections were not conducted. (Hearing aid analysis for workers exposed to noise and respiratory analysis for workers exposed to chemicals).
Corrective Action
We will get these medical examinations done for these employees and the recommendation will be followed and the reports will be available for future review.
20/04/14
Summary Type
Medical examination is not provided where/if required
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
It was observed that Noise Assessment has not been conducted by the factory for the generator and boiler room. Unannounced follow up audit (2nd April 2014) - Rectified. Noise Assessment has been conducted by the factory.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
The employees were still found to have worked excessive hours well above the legal limits. Monthly highest 181 hours of overtime were observed in July 2012. Unannounced audit (19th July 2013) - Pending. The employees were still found tohave worked excessive hours well above the legal limits. Monthly highest 118 hours of overtime were observed in June 2013. Unannounced follow up audit (2nd April 2014) - Pending. Monthly highest 157 hours of overtime were observed in January 2014.
Corrective Action
We are trying to reduce the overtime to the desirable limits.
30/04/14
Summary Type
Overtime hours exceed stipulated requirements
Major Next Comments
It was noted that the workers were found to be working on weekly offs although the rest days in lieu of working on weekly offs were not provided by the factory as required under the Bangladesh legislation. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Pending. The employees were still found to have worked on weekly off days.
Corrective Action
We will ensure that workers are given weekly rest days/ substitute holidays.
30/04/14
Summary Type
Weekly rest day is not provided
Compliant Next Comments
It was observed during the document review that workers were not provided with casual leave benefits. It was observed that workers remain absent in spite of having available casual leave balance. Factory approves leave only when workers apply. Factory was advised to create awareness about leave amongst the workers. Unannounced audit (19th July 2013) - Rectified. It was observed that factory has started providing casual leave benefits to the workers.
Corrective Action
Summary Type
Previous NC is not observed in "Working Hours"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
Factory has not yet obtained the approval of generator from the concerned authority. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Rectified. Factory has obtained the generator approval from the concerned authority.
Corrective Action
Summary Type
Previous NC is not observed in "Management Systems"
Minor Next Comments
The factory hasnt conducted self audits to ensure compliance at regular intervals. The HR team of the factory is advised to have at least one such internal audit in a month which will be comprehensive and would lookinto all the parameters like environment, health and safety, recruitment practice etc. Unannounced audit (19th July 2013) -Pending. Unannounced follow up audit (2nd April 2014) - Pending. The improvement was not satisfactory.
Corrective Action
We will start these self audits on a regular basis and will maintain records for review.
25/04/14
Summary Type
Other NC in "Management Systems"
Minor Next Comments
It was observed that the factory does not have any induction training program for the workers.
Corrective Action
We will provide induction training to all new workers and maintain records for future review.
10/04/14
Summary Type
Induction training is not provided/documented
Fig.2: Tipping hazard were observed in cutting section.
Action Date
Interim Letter
Product Director Letter
Disengaged
Code Of Practice Audit Report
Supplier Name : MARK H LTD | Audited Site Name : Jamuna Apparels Limited | Name of Auditor(s) : Azhar Islam | Date of Audit : 02/04/2014 Page 6 / 13
Supplier Information
Details of Supplier Head Office
Details of Site Audited
Agent Details
Site Information
Major Customers % of Capacity
Other Customers
Factory/Supplier Representatives Involved in the Audit Day
Wages and Working Hours Analysis
Fire Safety & Evacuation Procedures
Sub-Contractor(s)
No sub-contractors found
Comment/Recommendations/Best Practice Observations
Chronology Summary of COP Audits
Non-Conformities Report
1 No Forced Labour/Employment is Freely Chosen
2 Freedom of Association
3 Health and Safety Standards
3.1 Working Conditions
3.2 Fire Safety and Evacuation
3.3 Medical Programmes
3.4 Chemical Safety
3.5 Equipment/Machinery
3.6 Electrical Safety
3.7 Manual Handling
3.8 Job Hazard Assessment
3.9 Residential Accommodation
3.10 Childcare Facilities
3.11 Environmental Protection Standards
4 Child Labour
5 Wages and Benefits
6 Working Hours
7 No Discrimination is Practiced/Equal Opportunities
8 Regular Employment is Provided
8.1 Hiring and Personnel Practices
8.2 Sub-contractors
9 Treatment of Employees and Employee Communication
10 Management Systems
Supporting Images
Further Action
Code Of Practice Audit
Report
Supplier MARK H LTD (A16520)
Audited Site Jamuna Apparels Limited
Date of Audit 02/04/14
Auditors Azhar Islam
Audit Type Unannounced Overall Site Rating
3 Building Rating A
Proposed Date of Next Visit 02/01/15
Non-Compliance
Comments
Name MARK H LTD (A16520)
Address 155 DIXONS HILL ROADWELHAM GREENHERTFORDSHIRE
Phone 01707 256 888 FAX
Contact Louise Retford - Snr Grmt Tech Email [email protected]
Name Jamuna Apparels Limited COP Site ID 3447 NSL Site Ref 7985
Address 94/95 (Old), 46 NewBlock - C Tongi I/A, TongiGazipur - 1710 Bangladesh
Phone 008802 9801256 FAX 008802 8020365
Contact Mr. Ahmed Anwarul Aziz Email [email protected]
MD Contact Md. Rofique Sajjad MD Email [email protected]
Country Bangladesh Region South Asia
Name
Address
Phone FAX
Contact Email
Next Retail Limited is a UK high street retailer, selling Next branded fashion clothing and accessories for men, women, children and the home. The company operates in excess of 450 retail stores in the UK and Ireland. In addition, franchise partners operate in over 120 stores in more than 20 countries under the Next brand. Next also sells its products by mail order, through the Next Directory and the internet.With suppliers manufacturing Next products in more than 40 countries, we are committed to evaluating our supply base in line with our Code of Practice. As a member of the Ethical Trading Initiative (ETI), our Code of Practice is aligned to the ETI Base Code, and we are committed to both confronting and broadening our learning regarding social and ethical issues within our supply chain.N.B. This report and its contents are confidential to Next, the audited site and/or the named supplier on the report. It is not intended as a certificate of performance levels or standards and is for reference by Next, the audited site and/or the named supplier only. The findings in this report are a snapshot of what is found on the day of audit. Next will not release the contents or findings of this report without the prior knowledge and consent of the audited site and/or named supplier.
Product(s) made by the site All kind of woven tops and bottoms
Product(s) currently made for Next Ladies coat
Division within Next supplied Womenswear / Childrenswear - Girlswear
% of factory capacity to Next 10.0%
Number of employees
Male Permanent 405
Female Permanent 945 Breakdown
Unknown Temporary 0 Temporary 0
Overall Total = 1350 Total 405 Total 945 0
What Languages are spoken by employees at the manufacturing site?
Bangla
Senior site manager Mr. Ahmed Anwarul Aziz, General Manager
Person responsible for COP Golam Kader Siddique, Manager Compliance
Trade Union in Factory? Yes/No No No. of members
(If "Yes", provide name)
Freely Elected Workers Committee? Yes/No Yes No. of members 21
Employee Representatives/s Names Bithi, Shahidul, Shamima, Morium, Habibur, Rokshana, Halima, Mahfuza
Description of Site and Manufacturing Process
Jamuna Apparels is situated in Tongi industrial area and is about 20 minutes drive from Dhaka City. The The factory has been producing for next wwr & cwr wear division through Mark H. The factory operates out of six story building. Ground floor has accessory & fabric store, doctor and child care room and generator; First floor having cutting section, sample room and office; 2nd Floor having finishing; 3rd floor having sewing, cutting and finishing. 4th Floor having sewing, 5th Floor having sewing and workers' lunch room. The factory has been rated as Cat 3 after this Unannounced follow - up audit.
Customer % of Trade
Tesco 30.0%
Wal-mart 15.0%
La Redoute 25.0%
George 20.0%
Name / Job Title / CompanyOpening Meeting
Site Inspection
Document Review
Closing Meeting
Mr. Ahmed Anwarul Aziz, / General Manager / Jamuna Apparels Ltd.
Mohammad Sulaiman Kabir / Asstt Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Golam Kader Siddique / Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Wages Value Time Period
Wages Currency Taka (Bangladesh)
Legal Minimum Wage 5,300.00 Per month
% of Workforce not paid Min Wage
0.0%
Lowest Wage Found 5,300.00 Per month
Average Wage Found 6,220.00 Per month
Highest Wage Found 7,325.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Working Hours Value Time Period
Legal Standard Hours 48.00 Per week
Legal Overtime Hours 12.00 Per week
Lowest Hours Worked (inc Overtime)
248.00 Per month
Average Hours Worked (inc Overtime)
267.00 Per month
Highest Hours Worked (inc Overtime)
365.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Fire Certificate (if required) Fire Certificate Covers All Floors
Floor Level Approved (if required) Fire Alarm installed with Backup Power
Insufficient Emergency Lighting Auto Smoke Detection System Available
Smoking Policy Available Clear Evidence of Smoking
Fire Protection Equipment Available and Accessible Fire Doors Installed
Locked or insufficient Exits Fire Exits Clearly Signed
No Fire Drills Carried Out No Assembly Points
Fire Protection Equipment is not Maintained or Inspected No Induction Training Provided For Employees Including Site Tour
Floor or Roof Openings Which Are Not Guarded Wastage/Storage/Stock Kept on Production Floor Instead of Keeping In Designated Store Increasing Fire Risk
Stairways
Clear of Obstruction
Safe
Aisles
Clear of Obstruction
Safe
Wide enough
Effective Evacuation
Fire Doors Kept Clear
Fire Escapes Kept Clear
Windows Not Barred
Chemicals
Flammables Labelled & Stored Adequately N/A
Storage Facilities Adequate N/A
Electricals
Cables/Wiring in Good Condition
Plant & Equipment is Installed & Operated Correctly
Building Structure
Encased Roof
High Rise (3 or above
Multi-Occupancy
Prefabricated Steel Structure and Fire Protected with intumescent paint N/A
Rented
No sub-contractors found.
No. Type Date Site Rating Auditor(s)
No of Non-Conformities Proposed Next Visit Major Minor
6 Unannounced 02/04/14 3 Azhar Islam 9 2 02/01/15
5 Unannounced 19/07/13 3 Shahidul Alam, Stanley Chan 8 1 19/04/14
4 Follow-up 30/08/12 3 Shahidul Alam 6 1 02/05/13
3 Follow-up 15/12/11 3 Shahidul Alam 7 1 15/09/12
2 Follow-up 22/03/11 3 Shahidul Alam 10 1 22/12/11
1 Full 13/09/09 5 Sameer Sharma 13 0 13/03/10
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was noted that workers need to arrange the cutters by their own cost for trimming the threads from the garments.
Corrective Action
We will ensure to provide all the tools to the workers free of cost.
20/04/14
Summary Type
Tools / PPE are not provided for free
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
Tripping hazards were observed on 1/F cutting section which could lead serious stampeding during emergency evacuation. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that the factory had not fixed railing for all the cutting tables to hang the electrical wires of the cutting machines which can cause tripping hazard and serious accident on the floor.
Corrective Action
We will ensure that there are no tripping hazards to the workers in the factory.
20/04/14
Summary Type
Poor general working condition
Major Next Comments
It was observed during the site tour that some workers were working on floor without any seating arrangements been provided to them.
Corrective Action
We will ensure the adequate seating arrangements for all the workers of our factory.
15/04/14
Summary Type
Poor general working condition
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that emergency lights were not installed on 5/F dining area and insufficient on the same section of other floors to focus the passageway. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that factory has installed emergency lights in these sections but the emergency lights at sewing floors were not sufficient for focusing the passageways inside the production floors.
Corrective Action
We will provide adequate emergency lights in everywhere along the escape routes.
20/04/14
Summary Type
Fire equipment is obstructed, ineffective and/or insufficient
Compliant Next Comments
It was observed that 3 out of 4 emergency exits of packing section were locked during the site tour. Unannounced follow up audit (2nd April 2014) - Rectified. Packing section all exits were found open during our audit.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Major Next Comments
It was observed that the two staircases (Out of three) of factory were not protected by fire doors. As a result, in case of emergency, workers were placed at risk until they leave the final exits of the buildings.
Corrective Action
We will discuss with our top management, board of director and develop a plan about the reconstruction of staircases and installation of fire doors.
20/04/14
Summary Type
Other NC in "Health and Safety Standards"
Major Next Comments
It was observed that accessories store secondary exit was found locked also accessories store goods kept at risky height without any protection which could lead to serious accident.
Corrective Action
We will ensure to keep open all the exits at all time. Also we will keep goods organized way.
15/04/14
Summary Type
Insufficient or obstructed fire exits
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that the medical examination of the employees working in the spot removing, generator and boiler sections were not conducted. (Hearing aid analysis for workers exposed to noise and respiratory analysis for workers exposed to chemicals).
Corrective Action
We will get these medical examinations done for these employees and the recommendation will be followed and the reports will be available for future review.
20/04/14
Summary Type
Medical examination is not provided where/if required
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
It was observed that Noise Assessment has not been conducted by the factory for the generator and boiler room. Unannounced follow up audit (2nd April 2014) - Rectified. Noise Assessment has been conducted by the factory.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
The employees were still found to have worked excessive hours well above the legal limits. Monthly highest 181 hours of overtime were observed in July 2012. Unannounced audit (19th July 2013) - Pending. The employees were still found tohave worked excessive hours well above the legal limits. Monthly highest 118 hours of overtime were observed in June 2013. Unannounced follow up audit (2nd April 2014) - Pending. Monthly highest 157 hours of overtime were observed in January 2014.
Corrective Action
We are trying to reduce the overtime to the desirable limits.
30/04/14
Summary Type
Overtime hours exceed stipulated requirements
Major Next Comments
It was noted that the workers were found to be working on weekly offs although the rest days in lieu of working on weekly offs were not provided by the factory as required under the Bangladesh legislation. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Pending. The employees were still found to have worked on weekly off days.
Corrective Action
We will ensure that workers are given weekly rest days/ substitute holidays.
30/04/14
Summary Type
Weekly rest day is not provided
Compliant Next Comments
It was observed during the document review that workers were not provided with casual leave benefits. It was observed that workers remain absent in spite of having available casual leave balance. Factory approves leave only when workers apply. Factory was advised to create awareness about leave amongst the workers. Unannounced audit (19th July 2013) - Rectified. It was observed that factory has started providing casual leave benefits to the workers.
Corrective Action
Summary Type
Previous NC is not observed in "Working Hours"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
Factory has not yet obtained the approval of generator from the concerned authority. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Rectified. Factory has obtained the generator approval from the concerned authority.
Corrective Action
Summary Type
Previous NC is not observed in "Management Systems"
Minor Next Comments
The factory hasnt conducted self audits to ensure compliance at regular intervals. The HR team of the factory is advised to have at least one such internal audit in a month which will be comprehensive and would lookinto all the parameters like environment, health and safety, recruitment practice etc. Unannounced audit (19th July 2013) -Pending. Unannounced follow up audit (2nd April 2014) - Pending. The improvement was not satisfactory.
Corrective Action
We will start these self audits on a regular basis and will maintain records for review.
25/04/14
Summary Type
Other NC in "Management Systems"
Minor Next Comments
It was observed that the factory does not have any induction training program for the workers.
Corrective Action
We will provide induction training to all new workers and maintain records for future review.
10/04/14
Summary Type
Induction training is not provided/documented
Fig.2: Tipping hazard were observed in cutting section.
Action Date
Interim Letter
Product Director Letter
Disengaged
Code Of Practice Audit Report
Supplier Name : MARK H LTD | Audited Site Name : Jamuna Apparels Limited | Name of Auditor(s) : Azhar Islam | Date of Audit : 02/04/2014 Page 7 / 13
Supplier Information
Details of Supplier Head Office
Details of Site Audited
Agent Details
Site Information
Major Customers % of Capacity
Other Customers
Factory/Supplier Representatives Involved in the Audit Day
Wages and Working Hours Analysis
Fire Safety & Evacuation Procedures
Sub-Contractor(s)
No sub-contractors found
Comment/Recommendations/Best Practice Observations
Chronology Summary of COP Audits
Non-Conformities Report
1 No Forced Labour/Employment is Freely Chosen
2 Freedom of Association
3 Health and Safety Standards
3.1 Working Conditions
3.2 Fire Safety and Evacuation
3.3 Medical Programmes
3.4 Chemical Safety
3.5 Equipment/Machinery
3.6 Electrical Safety
3.7 Manual Handling
3.8 Job Hazard Assessment
3.9 Residential Accommodation
3.10 Childcare Facilities
3.11 Environmental Protection Standards
4 Child Labour
5 Wages and Benefits
6 Working Hours
7 No Discrimination is Practiced/Equal Opportunities
8 Regular Employment is Provided
8.1 Hiring and Personnel Practices
8.2 Sub-contractors
9 Treatment of Employees and Employee Communication
10 Management Systems
Supporting Images
Further Action
Code Of Practice Audit
Report
Supplier MARK H LTD (A16520)
Audited Site Jamuna Apparels Limited
Date of Audit 02/04/14
Auditors Azhar Islam
Audit Type Unannounced Overall Site Rating
3 Building Rating A
Proposed Date of Next Visit 02/01/15
Non-Compliance
Comments
Name MARK H LTD (A16520)
Address 155 DIXONS HILL ROADWELHAM GREENHERTFORDSHIRE
Phone 01707 256 888 FAX
Contact Louise Retford - Snr Grmt Tech Email [email protected]
Name Jamuna Apparels Limited COP Site ID 3447 NSL Site Ref 7985
Address 94/95 (Old), 46 NewBlock - C Tongi I/A, TongiGazipur - 1710 Bangladesh
Phone 008802 9801256 FAX 008802 8020365
Contact Mr. Ahmed Anwarul Aziz Email [email protected]
MD Contact Md. Rofique Sajjad MD Email [email protected]
Country Bangladesh Region South Asia
Name
Address
Phone FAX
Contact Email
Next Retail Limited is a UK high street retailer, selling Next branded fashion clothing and accessories for men, women, children and the home. The company operates in excess of 450 retail stores in the UK and Ireland. In addition, franchise partners operate in over 120 stores in more than 20 countries under the Next brand. Next also sells its products by mail order, through the Next Directory and the internet.With suppliers manufacturing Next products in more than 40 countries, we are committed to evaluating our supply base in line with our Code of Practice. As a member of the Ethical Trading Initiative (ETI), our Code of Practice is aligned to the ETI Base Code, and we are committed to both confronting and broadening our learning regarding social and ethical issues within our supply chain.N.B. This report and its contents are confidential to Next, the audited site and/or the named supplier on the report. It is not intended as a certificate of performance levels or standards and is for reference by Next, the audited site and/or the named supplier only. The findings in this report are a snapshot of what is found on the day of audit. Next will not release the contents or findings of this report without the prior knowledge and consent of the audited site and/or named supplier.
Product(s) made by the site All kind of woven tops and bottoms
Product(s) currently made for Next Ladies coat
Division within Next supplied Womenswear / Childrenswear - Girlswear
% of factory capacity to Next 10.0%
Number of employees
Male Permanent 405
Female Permanent 945 Breakdown
Unknown Temporary 0 Temporary 0
Overall Total = 1350 Total 405 Total 945 0
What Languages are spoken by employees at the manufacturing site?
Bangla
Senior site manager Mr. Ahmed Anwarul Aziz, General Manager
Person responsible for COP Golam Kader Siddique, Manager Compliance
Trade Union in Factory? Yes/No No No. of members
(If "Yes", provide name)
Freely Elected Workers Committee? Yes/No Yes No. of members 21
Employee Representatives/s Names Bithi, Shahidul, Shamima, Morium, Habibur, Rokshana, Halima, Mahfuza
Description of Site and Manufacturing Process
Jamuna Apparels is situated in Tongi industrial area and is about 20 minutes drive from Dhaka City. The The factory has been producing for next wwr & cwr wear division through Mark H. The factory operates out of six story building. Ground floor has accessory & fabric store, doctor and child care room and generator; First floor having cutting section, sample room and office; 2nd Floor having finishing; 3rd floor having sewing, cutting and finishing. 4th Floor having sewing, 5th Floor having sewing and workers' lunch room. The factory has been rated as Cat 3 after this Unannounced follow - up audit.
Customer % of Trade
Tesco 30.0%
Wal-mart 15.0%
La Redoute 25.0%
George 20.0%
Name / Job Title / CompanyOpening Meeting
Site Inspection
Document Review
Closing Meeting
Mr. Ahmed Anwarul Aziz, / General Manager / Jamuna Apparels Ltd.
Mohammad Sulaiman Kabir / Asstt Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Golam Kader Siddique / Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Wages Value Time Period
Wages Currency Taka (Bangladesh)
Legal Minimum Wage 5,300.00 Per month
% of Workforce not paid Min Wage
0.0%
Lowest Wage Found 5,300.00 Per month
Average Wage Found 6,220.00 Per month
Highest Wage Found 7,325.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Working Hours Value Time Period
Legal Standard Hours 48.00 Per week
Legal Overtime Hours 12.00 Per week
Lowest Hours Worked (inc Overtime)
248.00 Per month
Average Hours Worked (inc Overtime)
267.00 Per month
Highest Hours Worked (inc Overtime)
365.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Fire Certificate (if required) Fire Certificate Covers All Floors
Floor Level Approved (if required) Fire Alarm installed with Backup Power
Insufficient Emergency Lighting Auto Smoke Detection System Available
Smoking Policy Available Clear Evidence of Smoking
Fire Protection Equipment Available and Accessible Fire Doors Installed
Locked or insufficient Exits Fire Exits Clearly Signed
No Fire Drills Carried Out No Assembly Points
Fire Protection Equipment is not Maintained or Inspected No Induction Training Provided For Employees Including Site Tour
Floor or Roof Openings Which Are Not Guarded Wastage/Storage/Stock Kept on Production Floor Instead of Keeping In Designated Store Increasing Fire Risk
Stairways
Clear of Obstruction
Safe
Aisles
Clear of Obstruction
Safe
Wide enough
Effective Evacuation
Fire Doors Kept Clear
Fire Escapes Kept Clear
Windows Not Barred
Chemicals
Flammables Labelled & Stored Adequately N/A
Storage Facilities Adequate N/A
Electricals
Cables/Wiring in Good Condition
Plant & Equipment is Installed & Operated Correctly
Building Structure
Encased Roof
High Rise (3 or above
Multi-Occupancy
Prefabricated Steel Structure and Fire Protected with intumescent paint N/A
Rented
No sub-contractors found.
No. Type Date Site Rating Auditor(s)
No of Non-Conformities Proposed Next Visit Major Minor
6 Unannounced 02/04/14 3 Azhar Islam 9 2 02/01/15
5 Unannounced 19/07/13 3 Shahidul Alam, Stanley Chan 8 1 19/04/14
4 Follow-up 30/08/12 3 Shahidul Alam 6 1 02/05/13
3 Follow-up 15/12/11 3 Shahidul Alam 7 1 15/09/12
2 Follow-up 22/03/11 3 Shahidul Alam 10 1 22/12/11
1 Full 13/09/09 5 Sameer Sharma 13 0 13/03/10
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was noted that workers need to arrange the cutters by their own cost for trimming the threads from the garments.
Corrective Action
We will ensure to provide all the tools to the workers free of cost.
20/04/14
Summary Type
Tools / PPE are not provided for free
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
Tripping hazards were observed on 1/F cutting section which could lead serious stampeding during emergency evacuation. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that the factory had not fixed railing for all the cutting tables to hang the electrical wires of the cutting machines which can cause tripping hazard and serious accident on the floor.
Corrective Action
We will ensure that there are no tripping hazards to the workers in the factory.
20/04/14
Summary Type
Poor general working condition
Major Next Comments
It was observed during the site tour that some workers were working on floor without any seating arrangements been provided to them.
Corrective Action
We will ensure the adequate seating arrangements for all the workers of our factory.
15/04/14
Summary Type
Poor general working condition
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that emergency lights were not installed on 5/F dining area and insufficient on the same section of other floors to focus the passageway. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that factory has installed emergency lights in these sections but the emergency lights at sewing floors were not sufficient for focusing the passageways inside the production floors.
Corrective Action
We will provide adequate emergency lights in everywhere along the escape routes.
20/04/14
Summary Type
Fire equipment is obstructed, ineffective and/or insufficient
Compliant Next Comments
It was observed that 3 out of 4 emergency exits of packing section were locked during the site tour. Unannounced follow up audit (2nd April 2014) - Rectified. Packing section all exits were found open during our audit.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Major Next Comments
It was observed that the two staircases (Out of three) of factory were not protected by fire doors. As a result, in case of emergency, workers were placed at risk until they leave the final exits of the buildings.
Corrective Action
We will discuss with our top management, board of director and develop a plan about the reconstruction of staircases and installation of fire doors.
20/04/14
Summary Type
Other NC in "Health and Safety Standards"
Major Next Comments
It was observed that accessories store secondary exit was found locked also accessories store goods kept at risky height without any protection which could lead to serious accident.
Corrective Action
We will ensure to keep open all the exits at all time. Also we will keep goods organized way.
15/04/14
Summary Type
Insufficient or obstructed fire exits
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that the medical examination of the employees working in the spot removing, generator and boiler sections were not conducted. (Hearing aid analysis for workers exposed to noise and respiratory analysis for workers exposed to chemicals).
Corrective Action
We will get these medical examinations done for these employees and the recommendation will be followed and the reports will be available for future review.
20/04/14
Summary Type
Medical examination is not provided where/if required
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
It was observed that Noise Assessment has not been conducted by the factory for the generator and boiler room. Unannounced follow up audit (2nd April 2014) - Rectified. Noise Assessment has been conducted by the factory.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
The employees were still found to have worked excessive hours well above the legal limits. Monthly highest 181 hours of overtime were observed in July 2012. Unannounced audit (19th July 2013) - Pending. The employees were still found tohave worked excessive hours well above the legal limits. Monthly highest 118 hours of overtime were observed in June 2013. Unannounced follow up audit (2nd April 2014) - Pending. Monthly highest 157 hours of overtime were observed in January 2014.
Corrective Action
We are trying to reduce the overtime to the desirable limits.
30/04/14
Summary Type
Overtime hours exceed stipulated requirements
Major Next Comments
It was noted that the workers were found to be working on weekly offs although the rest days in lieu of working on weekly offs were not provided by the factory as required under the Bangladesh legislation. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Pending. The employees were still found to have worked on weekly off days.
Corrective Action
We will ensure that workers are given weekly rest days/ substitute holidays.
30/04/14
Summary Type
Weekly rest day is not provided
Compliant Next Comments
It was observed during the document review that workers were not provided with casual leave benefits. It was observed that workers remain absent in spite of having available casual leave balance. Factory approves leave only when workers apply. Factory was advised to create awareness about leave amongst the workers. Unannounced audit (19th July 2013) - Rectified. It was observed that factory has started providing casual leave benefits to the workers.
Corrective Action
Summary Type
Previous NC is not observed in "Working Hours"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
Factory has not yet obtained the approval of generator from the concerned authority. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Rectified. Factory has obtained the generator approval from the concerned authority.
Corrective Action
Summary Type
Previous NC is not observed in "Management Systems"
Minor Next Comments
The factory hasnt conducted self audits to ensure compliance at regular intervals. The HR team of the factory is advised to have at least one such internal audit in a month which will be comprehensive and would lookinto all the parameters like environment, health and safety, recruitment practice etc. Unannounced audit (19th July 2013) -Pending. Unannounced follow up audit (2nd April 2014) - Pending. The improvement was not satisfactory.
Corrective Action
We will start these self audits on a regular basis and will maintain records for review.
25/04/14
Summary Type
Other NC in "Management Systems"
Minor Next Comments
It was observed that the factory does not have any induction training program for the workers.
Corrective Action
We will provide induction training to all new workers and maintain records for future review.
10/04/14
Summary Type
Induction training is not provided/documented
Fig.2: Tipping hazard were observed in cutting section.
Action Date
Interim Letter
Product Director Letter
Disengaged
Code Of Practice Audit Report
Supplier Name : MARK H LTD | Audited Site Name : Jamuna Apparels Limited | Name of Auditor(s) : Azhar Islam | Date of Audit : 02/04/2014 Page 8 / 13
Supplier Information
Details of Supplier Head Office
Details of Site Audited
Agent Details
Site Information
Major Customers % of Capacity
Other Customers
Factory/Supplier Representatives Involved in the Audit Day
Wages and Working Hours Analysis
Fire Safety & Evacuation Procedures
Sub-Contractor(s)
No sub-contractors found
Comment/Recommendations/Best Practice Observations
Chronology Summary of COP Audits
Non-Conformities Report
1 No Forced Labour/Employment is Freely Chosen
2 Freedom of Association
3 Health and Safety Standards
3.1 Working Conditions
3.2 Fire Safety and Evacuation
3.3 Medical Programmes
3.4 Chemical Safety
3.5 Equipment/Machinery
3.6 Electrical Safety
3.7 Manual Handling
3.8 Job Hazard Assessment
3.9 Residential Accommodation
3.10 Childcare Facilities
3.11 Environmental Protection Standards
4 Child Labour
5 Wages and Benefits
6 Working Hours
7 No Discrimination is Practiced/Equal Opportunities
8 Regular Employment is Provided
8.1 Hiring and Personnel Practices
8.2 Sub-contractors
9 Treatment of Employees and Employee Communication
10 Management Systems
Supporting Images
Further Action
Code Of Practice Audit
Report
Supplier MARK H LTD (A16520)
Audited Site Jamuna Apparels Limited
Date of Audit 02/04/14
Auditors Azhar Islam
Audit Type Unannounced Overall Site Rating
3 Building Rating A
Proposed Date of Next Visit 02/01/15
Non-Compliance
Comments
Name MARK H LTD (A16520)
Address 155 DIXONS HILL ROADWELHAM GREENHERTFORDSHIRE
Phone 01707 256 888 FAX
Contact Louise Retford - Snr Grmt Tech Email [email protected]
Name Jamuna Apparels Limited COP Site ID 3447 NSL Site Ref 7985
Address 94/95 (Old), 46 NewBlock - C Tongi I/A, TongiGazipur - 1710 Bangladesh
Phone 008802 9801256 FAX 008802 8020365
Contact Mr. Ahmed Anwarul Aziz Email [email protected]
MD Contact Md. Rofique Sajjad MD Email [email protected]
Country Bangladesh Region South Asia
Name
Address
Phone FAX
Contact Email
Next Retail Limited is a UK high street retailer, selling Next branded fashion clothing and accessories for men, women, children and the home. The company operates in excess of 450 retail stores in the UK and Ireland. In addition, franchise partners operate in over 120 stores in more than 20 countries under the Next brand. Next also sells its products by mail order, through the Next Directory and the internet.With suppliers manufacturing Next products in more than 40 countries, we are committed to evaluating our supply base in line with our Code of Practice. As a member of the Ethical Trading Initiative (ETI), our Code of Practice is aligned to the ETI Base Code, and we are committed to both confronting and broadening our learning regarding social and ethical issues within our supply chain.N.B. This report and its contents are confidential to Next, the audited site and/or the named supplier on the report. It is not intended as a certificate of performance levels or standards and is for reference by Next, the audited site and/or the named supplier only. The findings in this report are a snapshot of what is found on the day of audit. Next will not release the contents or findings of this report without the prior knowledge and consent of the audited site and/or named supplier.
Product(s) made by the site All kind of woven tops and bottoms
Product(s) currently made for Next Ladies coat
Division within Next supplied Womenswear / Childrenswear - Girlswear
% of factory capacity to Next 10.0%
Number of employees
Male Permanent 405
Female Permanent 945 Breakdown
Unknown Temporary 0 Temporary 0
Overall Total = 1350 Total 405 Total 945 0
What Languages are spoken by employees at the manufacturing site?
Bangla
Senior site manager Mr. Ahmed Anwarul Aziz, General Manager
Person responsible for COP Golam Kader Siddique, Manager Compliance
Trade Union in Factory? Yes/No No No. of members
(If "Yes", provide name)
Freely Elected Workers Committee? Yes/No Yes No. of members 21
Employee Representatives/s Names Bithi, Shahidul, Shamima, Morium, Habibur, Rokshana, Halima, Mahfuza
Description of Site and Manufacturing Process
Jamuna Apparels is situated in Tongi industrial area and is about 20 minutes drive from Dhaka City. The The factory has been producing for next wwr & cwr wear division through Mark H. The factory operates out of six story building. Ground floor has accessory & fabric store, doctor and child care room and generator; First floor having cutting section, sample room and office; 2nd Floor having finishing; 3rd floor having sewing, cutting and finishing. 4th Floor having sewing, 5th Floor having sewing and workers' lunch room. The factory has been rated as Cat 3 after this Unannounced follow - up audit.
Customer % of Trade
Tesco 30.0%
Wal-mart 15.0%
La Redoute 25.0%
George 20.0%
Name / Job Title / CompanyOpening Meeting
Site Inspection
Document Review
Closing Meeting
Mr. Ahmed Anwarul Aziz, / General Manager / Jamuna Apparels Ltd.
Mohammad Sulaiman Kabir / Asstt Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Golam Kader Siddique / Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Wages Value Time Period
Wages Currency Taka (Bangladesh)
Legal Minimum Wage 5,300.00 Per month
% of Workforce not paid Min Wage
0.0%
Lowest Wage Found 5,300.00 Per month
Average Wage Found 6,220.00 Per month
Highest Wage Found 7,325.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Working Hours Value Time Period
Legal Standard Hours 48.00 Per week
Legal Overtime Hours 12.00 Per week
Lowest Hours Worked (inc Overtime)
248.00 Per month
Average Hours Worked (inc Overtime)
267.00 Per month
Highest Hours Worked (inc Overtime)
365.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Fire Certificate (if required) Fire Certificate Covers All Floors
Floor Level Approved (if required) Fire Alarm installed with Backup Power
Insufficient Emergency Lighting Auto Smoke Detection System Available
Smoking Policy Available Clear Evidence of Smoking
Fire Protection Equipment Available and Accessible Fire Doors Installed
Locked or insufficient Exits Fire Exits Clearly Signed
No Fire Drills Carried Out No Assembly Points
Fire Protection Equipment is not Maintained or Inspected No Induction Training Provided For Employees Including Site Tour
Floor or Roof Openings Which Are Not Guarded Wastage/Storage/Stock Kept on Production Floor Instead of Keeping In Designated Store Increasing Fire Risk
Stairways
Clear of Obstruction
Safe
Aisles
Clear of Obstruction
Safe
Wide enough
Effective Evacuation
Fire Doors Kept Clear
Fire Escapes Kept Clear
Windows Not Barred
Chemicals
Flammables Labelled & Stored Adequately N/A
Storage Facilities Adequate N/A
Electricals
Cables/Wiring in Good Condition
Plant & Equipment is Installed & Operated Correctly
Building Structure
Encased Roof
High Rise (3 or above
Multi-Occupancy
Prefabricated Steel Structure and Fire Protected with intumescent paint N/A
Rented
No sub-contractors found.
No. Type Date Site Rating Auditor(s)
No of Non-Conformities Proposed Next Visit Major Minor
6 Unannounced 02/04/14 3 Azhar Islam 9 2 02/01/15
5 Unannounced 19/07/13 3 Shahidul Alam, Stanley Chan 8 1 19/04/14
4 Follow-up 30/08/12 3 Shahidul Alam 6 1 02/05/13
3 Follow-up 15/12/11 3 Shahidul Alam 7 1 15/09/12
2 Follow-up 22/03/11 3 Shahidul Alam 10 1 22/12/11
1 Full 13/09/09 5 Sameer Sharma 13 0 13/03/10
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was noted that workers need to arrange the cutters by their own cost for trimming the threads from the garments.
Corrective Action
We will ensure to provide all the tools to the workers free of cost.
20/04/14
Summary Type
Tools / PPE are not provided for free
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
Tripping hazards were observed on 1/F cutting section which could lead serious stampeding during emergency evacuation. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that the factory had not fixed railing for all the cutting tables to hang the electrical wires of the cutting machines which can cause tripping hazard and serious accident on the floor.
Corrective Action
We will ensure that there are no tripping hazards to the workers in the factory.
20/04/14
Summary Type
Poor general working condition
Major Next Comments
It was observed during the site tour that some workers were working on floor without any seating arrangements been provided to them.
Corrective Action
We will ensure the adequate seating arrangements for all the workers of our factory.
15/04/14
Summary Type
Poor general working condition
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that emergency lights were not installed on 5/F dining area and insufficient on the same section of other floors to focus the passageway. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that factory has installed emergency lights in these sections but the emergency lights at sewing floors were not sufficient for focusing the passageways inside the production floors.
Corrective Action
We will provide adequate emergency lights in everywhere along the escape routes.
20/04/14
Summary Type
Fire equipment is obstructed, ineffective and/or insufficient
Compliant Next Comments
It was observed that 3 out of 4 emergency exits of packing section were locked during the site tour. Unannounced follow up audit (2nd April 2014) - Rectified. Packing section all exits were found open during our audit.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Major Next Comments
It was observed that the two staircases (Out of three) of factory were not protected by fire doors. As a result, in case of emergency, workers were placed at risk until they leave the final exits of the buildings.
Corrective Action
We will discuss with our top management, board of director and develop a plan about the reconstruction of staircases and installation of fire doors.
20/04/14
Summary Type
Other NC in "Health and Safety Standards"
Major Next Comments
It was observed that accessories store secondary exit was found locked also accessories store goods kept at risky height without any protection which could lead to serious accident.
Corrective Action
We will ensure to keep open all the exits at all time. Also we will keep goods organized way.
15/04/14
Summary Type
Insufficient or obstructed fire exits
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that the medical examination of the employees working in the spot removing, generator and boiler sections were not conducted. (Hearing aid analysis for workers exposed to noise and respiratory analysis for workers exposed to chemicals).
Corrective Action
We will get these medical examinations done for these employees and the recommendation will be followed and the reports will be available for future review.
20/04/14
Summary Type
Medical examination is not provided where/if required
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
It was observed that Noise Assessment has not been conducted by the factory for the generator and boiler room. Unannounced follow up audit (2nd April 2014) - Rectified. Noise Assessment has been conducted by the factory.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
The employees were still found to have worked excessive hours well above the legal limits. Monthly highest 181 hours of overtime were observed in July 2012. Unannounced audit (19th July 2013) - Pending. The employees were still found tohave worked excessive hours well above the legal limits. Monthly highest 118 hours of overtime were observed in June 2013. Unannounced follow up audit (2nd April 2014) - Pending. Monthly highest 157 hours of overtime were observed in January 2014.
Corrective Action
We are trying to reduce the overtime to the desirable limits.
30/04/14
Summary Type
Overtime hours exceed stipulated requirements
Major Next Comments
It was noted that the workers were found to be working on weekly offs although the rest days in lieu of working on weekly offs were not provided by the factory as required under the Bangladesh legislation. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Pending. The employees were still found to have worked on weekly off days.
Corrective Action
We will ensure that workers are given weekly rest days/ substitute holidays.
30/04/14
Summary Type
Weekly rest day is not provided
Compliant Next Comments
It was observed during the document review that workers were not provided with casual leave benefits. It was observed that workers remain absent in spite of having available casual leave balance. Factory approves leave only when workers apply. Factory was advised to create awareness about leave amongst the workers. Unannounced audit (19th July 2013) - Rectified. It was observed that factory has started providing casual leave benefits to the workers.
Corrective Action
Summary Type
Previous NC is not observed in "Working Hours"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
Factory has not yet obtained the approval of generator from the concerned authority. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Rectified. Factory has obtained the generator approval from the concerned authority.
Corrective Action
Summary Type
Previous NC is not observed in "Management Systems"
Minor Next Comments
The factory hasnt conducted self audits to ensure compliance at regular intervals. The HR team of the factory is advised to have at least one such internal audit in a month which will be comprehensive and would lookinto all the parameters like environment, health and safety, recruitment practice etc. Unannounced audit (19th July 2013) -Pending. Unannounced follow up audit (2nd April 2014) - Pending. The improvement was not satisfactory.
Corrective Action
We will start these self audits on a regular basis and will maintain records for review.
25/04/14
Summary Type
Other NC in "Management Systems"
Minor Next Comments
It was observed that the factory does not have any induction training program for the workers.
Corrective Action
We will provide induction training to all new workers and maintain records for future review.
10/04/14
Summary Type
Induction training is not provided/documented
Fig.2: Tipping hazard were observed in cutting section.
Action Date
Interim Letter
Product Director Letter
Disengaged
Code Of Practice Audit Report
Supplier Name : MARK H LTD | Audited Site Name : Jamuna Apparels Limited | Name of Auditor(s) : Azhar Islam | Date of Audit : 02/04/2014 Page 9 / 13
Supplier Information
Details of Supplier Head Office
Details of Site Audited
Agent Details
Site Information
Major Customers % of Capacity
Other Customers
Factory/Supplier Representatives Involved in the Audit Day
Wages and Working Hours Analysis
Fire Safety & Evacuation Procedures
Sub-Contractor(s)
No sub-contractors found
Comment/Recommendations/Best Practice Observations
Chronology Summary of COP Audits
Non-Conformities Report
1 No Forced Labour/Employment is Freely Chosen
2 Freedom of Association
3 Health and Safety Standards
3.1 Working Conditions
3.2 Fire Safety and Evacuation
3.3 Medical Programmes
3.4 Chemical Safety
3.5 Equipment/Machinery
3.6 Electrical Safety
3.7 Manual Handling
3.8 Job Hazard Assessment
3.9 Residential Accommodation
3.10 Childcare Facilities
3.11 Environmental Protection Standards
4 Child Labour
5 Wages and Benefits
6 Working Hours
7 No Discrimination is Practiced/Equal Opportunities
8 Regular Employment is Provided
8.1 Hiring and Personnel Practices
8.2 Sub-contractors
9 Treatment of Employees and Employee Communication
10 Management Systems
Supporting Images
Further Action
Code Of Practice Audit
Report
Supplier MARK H LTD (A16520)
Audited Site Jamuna Apparels Limited
Date of Audit 02/04/14
Auditors Azhar Islam
Audit Type Unannounced Overall Site Rating
3 Building Rating A
Proposed Date of Next Visit 02/01/15
Non-Compliance
Comments
Name MARK H LTD (A16520)
Address 155 DIXONS HILL ROADWELHAM GREENHERTFORDSHIRE
Phone 01707 256 888 FAX
Contact Louise Retford - Snr Grmt Tech Email [email protected]
Name Jamuna Apparels Limited COP Site ID 3447 NSL Site Ref 7985
Address 94/95 (Old), 46 NewBlock - C Tongi I/A, TongiGazipur - 1710 Bangladesh
Phone 008802 9801256 FAX 008802 8020365
Contact Mr. Ahmed Anwarul Aziz Email [email protected]
MD Contact Md. Rofique Sajjad MD Email [email protected]
Country Bangladesh Region South Asia
Name
Address
Phone FAX
Contact Email
Next Retail Limited is a UK high street retailer, selling Next branded fashion clothing and accessories for men, women, children and the home. The company operates in excess of 450 retail stores in the UK and Ireland. In addition, franchise partners operate in over 120 stores in more than 20 countries under the Next brand. Next also sells its products by mail order, through the Next Directory and the internet.With suppliers manufacturing Next products in more than 40 countries, we are committed to evaluating our supply base in line with our Code of Practice. As a member of the Ethical Trading Initiative (ETI), our Code of Practice is aligned to the ETI Base Code, and we are committed to both confronting and broadening our learning regarding social and ethical issues within our supply chain.N.B. This report and its contents are confidential to Next, the audited site and/or the named supplier on the report. It is not intended as a certificate of performance levels or standards and is for reference by Next, the audited site and/or the named supplier only. The findings in this report are a snapshot of what is found on the day of audit. Next will not release the contents or findings of this report without the prior knowledge and consent of the audited site and/or named supplier.
Product(s) made by the site All kind of woven tops and bottoms
Product(s) currently made for Next Ladies coat
Division within Next supplied Womenswear / Childrenswear - Girlswear
% of factory capacity to Next 10.0%
Number of employees
Male Permanent 405
Female Permanent 945 Breakdown
Unknown Temporary 0 Temporary 0
Overall Total = 1350 Total 405 Total 945 0
What Languages are spoken by employees at the manufacturing site?
Bangla
Senior site manager Mr. Ahmed Anwarul Aziz, General Manager
Person responsible for COP Golam Kader Siddique, Manager Compliance
Trade Union in Factory? Yes/No No No. of members
(If "Yes", provide name)
Freely Elected Workers Committee? Yes/No Yes No. of members 21
Employee Representatives/s Names Bithi, Shahidul, Shamima, Morium, Habibur, Rokshana, Halima, Mahfuza
Description of Site and Manufacturing Process
Jamuna Apparels is situated in Tongi industrial area and is about 20 minutes drive from Dhaka City. The The factory has been producing for next wwr & cwr wear division through Mark H. The factory operates out of six story building. Ground floor has accessory & fabric store, doctor and child care room and generator; First floor having cutting section, sample room and office; 2nd Floor having finishing; 3rd floor having sewing, cutting and finishing. 4th Floor having sewing, 5th Floor having sewing and workers' lunch room. The factory has been rated as Cat 3 after this Unannounced follow - up audit.
Customer % of Trade
Tesco 30.0%
Wal-mart 15.0%
La Redoute 25.0%
George 20.0%
Name / Job Title / CompanyOpening Meeting
Site Inspection
Document Review
Closing Meeting
Mr. Ahmed Anwarul Aziz, / General Manager / Jamuna Apparels Ltd.
Mohammad Sulaiman Kabir / Asstt Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Golam Kader Siddique / Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Wages Value Time Period
Wages Currency Taka (Bangladesh)
Legal Minimum Wage 5,300.00 Per month
% of Workforce not paid Min Wage
0.0%
Lowest Wage Found 5,300.00 Per month
Average Wage Found 6,220.00 Per month
Highest Wage Found 7,325.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Working Hours Value Time Period
Legal Standard Hours 48.00 Per week
Legal Overtime Hours 12.00 Per week
Lowest Hours Worked (inc Overtime)
248.00 Per month
Average Hours Worked (inc Overtime)
267.00 Per month
Highest Hours Worked (inc Overtime)
365.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Fire Certificate (if required) Fire Certificate Covers All Floors
Floor Level Approved (if required) Fire Alarm installed with Backup Power
Insufficient Emergency Lighting Auto Smoke Detection System Available
Smoking Policy Available Clear Evidence of Smoking
Fire Protection Equipment Available and Accessible Fire Doors Installed
Locked or insufficient Exits Fire Exits Clearly Signed
No Fire Drills Carried Out No Assembly Points
Fire Protection Equipment is not Maintained or Inspected No Induction Training Provided For Employees Including Site Tour
Floor or Roof Openings Which Are Not Guarded Wastage/Storage/Stock Kept on Production Floor Instead of Keeping In Designated Store Increasing Fire Risk
Stairways
Clear of Obstruction
Safe
Aisles
Clear of Obstruction
Safe
Wide enough
Effective Evacuation
Fire Doors Kept Clear
Fire Escapes Kept Clear
Windows Not Barred
Chemicals
Flammables Labelled & Stored Adequately N/A
Storage Facilities Adequate N/A
Electricals
Cables/Wiring in Good Condition
Plant & Equipment is Installed & Operated Correctly
Building Structure
Encased Roof
High Rise (3 or above
Multi-Occupancy
Prefabricated Steel Structure and Fire Protected with intumescent paint N/A
Rented
No sub-contractors found.
No. Type Date Site Rating Auditor(s)
No of Non-Conformities Proposed Next Visit Major Minor
6 Unannounced 02/04/14 3 Azhar Islam 9 2 02/01/15
5 Unannounced 19/07/13 3 Shahidul Alam, Stanley Chan 8 1 19/04/14
4 Follow-up 30/08/12 3 Shahidul Alam 6 1 02/05/13
3 Follow-up 15/12/11 3 Shahidul Alam 7 1 15/09/12
2 Follow-up 22/03/11 3 Shahidul Alam 10 1 22/12/11
1 Full 13/09/09 5 Sameer Sharma 13 0 13/03/10
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was noted that workers need to arrange the cutters by their own cost for trimming the threads from the garments.
Corrective Action
We will ensure to provide all the tools to the workers free of cost.
20/04/14
Summary Type
Tools / PPE are not provided for free
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
Tripping hazards were observed on 1/F cutting section which could lead serious stampeding during emergency evacuation. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that the factory had not fixed railing for all the cutting tables to hang the electrical wires of the cutting machines which can cause tripping hazard and serious accident on the floor.
Corrective Action
We will ensure that there are no tripping hazards to the workers in the factory.
20/04/14
Summary Type
Poor general working condition
Major Next Comments
It was observed during the site tour that some workers were working on floor without any seating arrangements been provided to them.
Corrective Action
We will ensure the adequate seating arrangements for all the workers of our factory.
15/04/14
Summary Type
Poor general working condition
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that emergency lights were not installed on 5/F dining area and insufficient on the same section of other floors to focus the passageway. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that factory has installed emergency lights in these sections but the emergency lights at sewing floors were not sufficient for focusing the passageways inside the production floors.
Corrective Action
We will provide adequate emergency lights in everywhere along the escape routes.
20/04/14
Summary Type
Fire equipment is obstructed, ineffective and/or insufficient
Compliant Next Comments
It was observed that 3 out of 4 emergency exits of packing section were locked during the site tour. Unannounced follow up audit (2nd April 2014) - Rectified. Packing section all exits were found open during our audit.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Major Next Comments
It was observed that the two staircases (Out of three) of factory were not protected by fire doors. As a result, in case of emergency, workers were placed at risk until they leave the final exits of the buildings.
Corrective Action
We will discuss with our top management, board of director and develop a plan about the reconstruction of staircases and installation of fire doors.
20/04/14
Summary Type
Other NC in "Health and Safety Standards"
Major Next Comments
It was observed that accessories store secondary exit was found locked also accessories store goods kept at risky height without any protection which could lead to serious accident.
Corrective Action
We will ensure to keep open all the exits at all time. Also we will keep goods organized way.
15/04/14
Summary Type
Insufficient or obstructed fire exits
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that the medical examination of the employees working in the spot removing, generator and boiler sections were not conducted. (Hearing aid analysis for workers exposed to noise and respiratory analysis for workers exposed to chemicals).
Corrective Action
We will get these medical examinations done for these employees and the recommendation will be followed and the reports will be available for future review.
20/04/14
Summary Type
Medical examination is not provided where/if required
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
It was observed that Noise Assessment has not been conducted by the factory for the generator and boiler room. Unannounced follow up audit (2nd April 2014) - Rectified. Noise Assessment has been conducted by the factory.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
The employees were still found to have worked excessive hours well above the legal limits. Monthly highest 181 hours of overtime were observed in July 2012. Unannounced audit (19th July 2013) - Pending. The employees were still found tohave worked excessive hours well above the legal limits. Monthly highest 118 hours of overtime were observed in June 2013. Unannounced follow up audit (2nd April 2014) - Pending. Monthly highest 157 hours of overtime were observed in January 2014.
Corrective Action
We are trying to reduce the overtime to the desirable limits.
30/04/14
Summary Type
Overtime hours exceed stipulated requirements
Major Next Comments
It was noted that the workers were found to be working on weekly offs although the rest days in lieu of working on weekly offs were not provided by the factory as required under the Bangladesh legislation. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Pending. The employees were still found to have worked on weekly off days.
Corrective Action
We will ensure that workers are given weekly rest days/ substitute holidays.
30/04/14
Summary Type
Weekly rest day is not provided
Compliant Next Comments
It was observed during the document review that workers were not provided with casual leave benefits. It was observed that workers remain absent in spite of having available casual leave balance. Factory approves leave only when workers apply. Factory was advised to create awareness about leave amongst the workers. Unannounced audit (19th July 2013) - Rectified. It was observed that factory has started providing casual leave benefits to the workers.
Corrective Action
Summary Type
Previous NC is not observed in "Working Hours"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
Factory has not yet obtained the approval of generator from the concerned authority. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Rectified. Factory has obtained the generator approval from the concerned authority.
Corrective Action
Summary Type
Previous NC is not observed in "Management Systems"
Minor Next Comments
The factory hasnt conducted self audits to ensure compliance at regular intervals. The HR team of the factory is advised to have at least one such internal audit in a month which will be comprehensive and would lookinto all the parameters like environment, health and safety, recruitment practice etc. Unannounced audit (19th July 2013) -Pending. Unannounced follow up audit (2nd April 2014) - Pending. The improvement was not satisfactory.
Corrective Action
We will start these self audits on a regular basis and will maintain records for review.
25/04/14
Summary Type
Other NC in "Management Systems"
Minor Next Comments
It was observed that the factory does not have any induction training program for the workers.
Corrective Action
We will provide induction training to all new workers and maintain records for future review.
10/04/14
Summary Type
Induction training is not provided/documented
Fig.2: Tipping hazard were observed in cutting section.
Action Date
Interim Letter
Product Director Letter
Disengaged
Code Of Practice Audit Report
Supplier Name : MARK H LTD | Audited Site Name : Jamuna Apparels Limited | Name of Auditor(s) : Azhar Islam | Date of Audit : 02/04/2014 Page 10 / 13
Supplier Information
Details of Supplier Head Office
Details of Site Audited
Agent Details
Site Information
Major Customers % of Capacity
Other Customers
Factory/Supplier Representatives Involved in the Audit Day
Wages and Working Hours Analysis
Fire Safety & Evacuation Procedures
Sub-Contractor(s)
No sub-contractors found
Comment/Recommendations/Best Practice Observations
Chronology Summary of COP Audits
Non-Conformities Report
1 No Forced Labour/Employment is Freely Chosen
2 Freedom of Association
3 Health and Safety Standards
3.1 Working Conditions
3.2 Fire Safety and Evacuation
3.3 Medical Programmes
3.4 Chemical Safety
3.5 Equipment/Machinery
3.6 Electrical Safety
3.7 Manual Handling
3.8 Job Hazard Assessment
3.9 Residential Accommodation
3.10 Childcare Facilities
3.11 Environmental Protection Standards
4 Child Labour
5 Wages and Benefits
6 Working Hours
7 No Discrimination is Practiced/Equal Opportunities
8 Regular Employment is Provided
8.1 Hiring and Personnel Practices
8.2 Sub-contractors
9 Treatment of Employees and Employee Communication
10 Management Systems
Supporting Images
Further Action
Code Of Practice Audit
Report
Supplier MARK H LTD (A16520)
Audited Site Jamuna Apparels Limited
Date of Audit 02/04/14
Auditors Azhar Islam
Audit Type Unannounced Overall Site Rating
3 Building Rating A
Proposed Date of Next Visit 02/01/15
Non-Compliance
Comments
Name MARK H LTD (A16520)
Address 155 DIXONS HILL ROADWELHAM GREENHERTFORDSHIRE
Phone 01707 256 888 FAX
Contact Louise Retford - Snr Grmt Tech Email [email protected]
Name Jamuna Apparels Limited COP Site ID 3447 NSL Site Ref 7985
Address 94/95 (Old), 46 NewBlock - C Tongi I/A, TongiGazipur - 1710 Bangladesh
Phone 008802 9801256 FAX 008802 8020365
Contact Mr. Ahmed Anwarul Aziz Email [email protected]
MD Contact Md. Rofique Sajjad MD Email [email protected]
Country Bangladesh Region South Asia
Name
Address
Phone FAX
Contact Email
Next Retail Limited is a UK high street retailer, selling Next branded fashion clothing and accessories for men, women, children and the home. The company operates in excess of 450 retail stores in the UK and Ireland. In addition, franchise partners operate in over 120 stores in more than 20 countries under the Next brand. Next also sells its products by mail order, through the Next Directory and the internet.With suppliers manufacturing Next products in more than 40 countries, we are committed to evaluating our supply base in line with our Code of Practice. As a member of the Ethical Trading Initiative (ETI), our Code of Practice is aligned to the ETI Base Code, and we are committed to both confronting and broadening our learning regarding social and ethical issues within our supply chain.N.B. This report and its contents are confidential to Next, the audited site and/or the named supplier on the report. It is not intended as a certificate of performance levels or standards and is for reference by Next, the audited site and/or the named supplier only. The findings in this report are a snapshot of what is found on the day of audit. Next will not release the contents or findings of this report without the prior knowledge and consent of the audited site and/or named supplier.
Product(s) made by the site All kind of woven tops and bottoms
Product(s) currently made for Next Ladies coat
Division within Next supplied Womenswear / Childrenswear - Girlswear
% of factory capacity to Next 10.0%
Number of employees
Male Permanent 405
Female Permanent 945 Breakdown
Unknown Temporary 0 Temporary 0
Overall Total = 1350 Total 405 Total 945 0
What Languages are spoken by employees at the manufacturing site?
Bangla
Senior site manager Mr. Ahmed Anwarul Aziz, General Manager
Person responsible for COP Golam Kader Siddique, Manager Compliance
Trade Union in Factory? Yes/No No No. of members
(If "Yes", provide name)
Freely Elected Workers Committee? Yes/No Yes No. of members 21
Employee Representatives/s Names Bithi, Shahidul, Shamima, Morium, Habibur, Rokshana, Halima, Mahfuza
Description of Site and Manufacturing Process
Jamuna Apparels is situated in Tongi industrial area and is about 20 minutes drive from Dhaka City. The The factory has been producing for next wwr & cwr wear division through Mark H. The factory operates out of six story building. Ground floor has accessory & fabric store, doctor and child care room and generator; First floor having cutting section, sample room and office; 2nd Floor having finishing; 3rd floor having sewing, cutting and finishing. 4th Floor having sewing, 5th Floor having sewing and workers' lunch room. The factory has been rated as Cat 3 after this Unannounced follow - up audit.
Customer % of Trade
Tesco 30.0%
Wal-mart 15.0%
La Redoute 25.0%
George 20.0%
Name / Job Title / CompanyOpening Meeting
Site Inspection
Document Review
Closing Meeting
Mr. Ahmed Anwarul Aziz, / General Manager / Jamuna Apparels Ltd.
Mohammad Sulaiman Kabir / Asstt Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Golam Kader Siddique / Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Wages Value Time Period
Wages Currency Taka (Bangladesh)
Legal Minimum Wage 5,300.00 Per month
% of Workforce not paid Min Wage
0.0%
Lowest Wage Found 5,300.00 Per month
Average Wage Found 6,220.00 Per month
Highest Wage Found 7,325.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Working Hours Value Time Period
Legal Standard Hours 48.00 Per week
Legal Overtime Hours 12.00 Per week
Lowest Hours Worked (inc Overtime)
248.00 Per month
Average Hours Worked (inc Overtime)
267.00 Per month
Highest Hours Worked (inc Overtime)
365.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Fire Certificate (if required) Fire Certificate Covers All Floors
Floor Level Approved (if required) Fire Alarm installed with Backup Power
Insufficient Emergency Lighting Auto Smoke Detection System Available
Smoking Policy Available Clear Evidence of Smoking
Fire Protection Equipment Available and Accessible Fire Doors Installed
Locked or insufficient Exits Fire Exits Clearly Signed
No Fire Drills Carried Out No Assembly Points
Fire Protection Equipment is not Maintained or Inspected No Induction Training Provided For Employees Including Site Tour
Floor or Roof Openings Which Are Not Guarded Wastage/Storage/Stock Kept on Production Floor Instead of Keeping In Designated Store Increasing Fire Risk
Stairways
Clear of Obstruction
Safe
Aisles
Clear of Obstruction
Safe
Wide enough
Effective Evacuation
Fire Doors Kept Clear
Fire Escapes Kept Clear
Windows Not Barred
Chemicals
Flammables Labelled & Stored Adequately N/A
Storage Facilities Adequate N/A
Electricals
Cables/Wiring in Good Condition
Plant & Equipment is Installed & Operated Correctly
Building Structure
Encased Roof
High Rise (3 or above
Multi-Occupancy
Prefabricated Steel Structure and Fire Protected with intumescent paint N/A
Rented
No sub-contractors found.
No. Type Date Site Rating Auditor(s)
No of Non-Conformities Proposed Next Visit Major Minor
6 Unannounced 02/04/14 3 Azhar Islam 9 2 02/01/15
5 Unannounced 19/07/13 3 Shahidul Alam, Stanley Chan 8 1 19/04/14
4 Follow-up 30/08/12 3 Shahidul Alam 6 1 02/05/13
3 Follow-up 15/12/11 3 Shahidul Alam 7 1 15/09/12
2 Follow-up 22/03/11 3 Shahidul Alam 10 1 22/12/11
1 Full 13/09/09 5 Sameer Sharma 13 0 13/03/10
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was noted that workers need to arrange the cutters by their own cost for trimming the threads from the garments.
Corrective Action
We will ensure to provide all the tools to the workers free of cost.
20/04/14
Summary Type
Tools / PPE are not provided for free
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
Tripping hazards were observed on 1/F cutting section which could lead serious stampeding during emergency evacuation. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that the factory had not fixed railing for all the cutting tables to hang the electrical wires of the cutting machines which can cause tripping hazard and serious accident on the floor.
Corrective Action
We will ensure that there are no tripping hazards to the workers in the factory.
20/04/14
Summary Type
Poor general working condition
Major Next Comments
It was observed during the site tour that some workers were working on floor without any seating arrangements been provided to them.
Corrective Action
We will ensure the adequate seating arrangements for all the workers of our factory.
15/04/14
Summary Type
Poor general working condition
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that emergency lights were not installed on 5/F dining area and insufficient on the same section of other floors to focus the passageway. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that factory has installed emergency lights in these sections but the emergency lights at sewing floors were not sufficient for focusing the passageways inside the production floors.
Corrective Action
We will provide adequate emergency lights in everywhere along the escape routes.
20/04/14
Summary Type
Fire equipment is obstructed, ineffective and/or insufficient
Compliant Next Comments
It was observed that 3 out of 4 emergency exits of packing section were locked during the site tour. Unannounced follow up audit (2nd April 2014) - Rectified. Packing section all exits were found open during our audit.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Major Next Comments
It was observed that the two staircases (Out of three) of factory were not protected by fire doors. As a result, in case of emergency, workers were placed at risk until they leave the final exits of the buildings.
Corrective Action
We will discuss with our top management, board of director and develop a plan about the reconstruction of staircases and installation of fire doors.
20/04/14
Summary Type
Other NC in "Health and Safety Standards"
Major Next Comments
It was observed that accessories store secondary exit was found locked also accessories store goods kept at risky height without any protection which could lead to serious accident.
Corrective Action
We will ensure to keep open all the exits at all time. Also we will keep goods organized way.
15/04/14
Summary Type
Insufficient or obstructed fire exits
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that the medical examination of the employees working in the spot removing, generator and boiler sections were not conducted. (Hearing aid analysis for workers exposed to noise and respiratory analysis for workers exposed to chemicals).
Corrective Action
We will get these medical examinations done for these employees and the recommendation will be followed and the reports will be available for future review.
20/04/14
Summary Type
Medical examination is not provided where/if required
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
It was observed that Noise Assessment has not been conducted by the factory for the generator and boiler room. Unannounced follow up audit (2nd April 2014) - Rectified. Noise Assessment has been conducted by the factory.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
The employees were still found to have worked excessive hours well above the legal limits. Monthly highest 181 hours of overtime were observed in July 2012. Unannounced audit (19th July 2013) - Pending. The employees were still found tohave worked excessive hours well above the legal limits. Monthly highest 118 hours of overtime were observed in June 2013. Unannounced follow up audit (2nd April 2014) - Pending. Monthly highest 157 hours of overtime were observed in January 2014.
Corrective Action
We are trying to reduce the overtime to the desirable limits.
30/04/14
Summary Type
Overtime hours exceed stipulated requirements
Major Next Comments
It was noted that the workers were found to be working on weekly offs although the rest days in lieu of working on weekly offs were not provided by the factory as required under the Bangladesh legislation. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Pending. The employees were still found to have worked on weekly off days.
Corrective Action
We will ensure that workers are given weekly rest days/ substitute holidays.
30/04/14
Summary Type
Weekly rest day is not provided
Compliant Next Comments
It was observed during the document review that workers were not provided with casual leave benefits. It was observed that workers remain absent in spite of having available casual leave balance. Factory approves leave only when workers apply. Factory was advised to create awareness about leave amongst the workers. Unannounced audit (19th July 2013) - Rectified. It was observed that factory has started providing casual leave benefits to the workers.
Corrective Action
Summary Type
Previous NC is not observed in "Working Hours"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
Factory has not yet obtained the approval of generator from the concerned authority. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Rectified. Factory has obtained the generator approval from the concerned authority.
Corrective Action
Summary Type
Previous NC is not observed in "Management Systems"
Minor Next Comments
The factory hasnt conducted self audits to ensure compliance at regular intervals. The HR team of the factory is advised to have at least one such internal audit in a month which will be comprehensive and would lookinto all the parameters like environment, health and safety, recruitment practice etc. Unannounced audit (19th July 2013) -Pending. Unannounced follow up audit (2nd April 2014) - Pending. The improvement was not satisfactory.
Corrective Action
We will start these self audits on a regular basis and will maintain records for review.
25/04/14
Summary Type
Other NC in "Management Systems"
Minor Next Comments
It was observed that the factory does not have any induction training program for the workers.
Corrective Action
We will provide induction training to all new workers and maintain records for future review.
10/04/14
Summary Type
Induction training is not provided/documented
Fig.2: Tipping hazard were observed in cutting section.
Action Date
Interim Letter
Product Director Letter
Disengaged
Code Of Practice Audit Report
Supplier Name : MARK H LTD | Audited Site Name : Jamuna Apparels Limited | Name of Auditor(s) : Azhar Islam | Date of Audit : 02/04/2014 Page 11 / 13
Supplier Information
Details of Supplier Head Office
Details of Site Audited
Agent Details
Site Information
Major Customers % of Capacity
Other Customers
Factory/Supplier Representatives Involved in the Audit Day
Wages and Working Hours Analysis
Fire Safety & Evacuation Procedures
Sub-Contractor(s)
No sub-contractors found
Comment/Recommendations/Best Practice Observations
Chronology Summary of COP Audits
Non-Conformities Report
1 No Forced Labour/Employment is Freely Chosen
2 Freedom of Association
3 Health and Safety Standards
3.1 Working Conditions
3.2 Fire Safety and Evacuation
3.3 Medical Programmes
3.4 Chemical Safety
3.5 Equipment/Machinery
3.6 Electrical Safety
3.7 Manual Handling
3.8 Job Hazard Assessment
3.9 Residential Accommodation
3.10 Childcare Facilities
3.11 Environmental Protection Standards
4 Child Labour
5 Wages and Benefits
6 Working Hours
7 No Discrimination is Practiced/Equal Opportunities
8 Regular Employment is Provided
8.1 Hiring and Personnel Practices
8.2 Sub-contractors
9 Treatment of Employees and Employee Communication
10 Management Systems
Supporting Images
Further Action
Code Of Practice Audit
Report
Supplier MARK H LTD (A16520)
Audited Site Jamuna Apparels Limited
Date of Audit 02/04/14
Auditors Azhar Islam
Audit Type Unannounced Overall Site Rating
3 Building Rating A
Proposed Date of Next Visit 02/01/15
Non-Compliance
Comments
Name MARK H LTD (A16520)
Address 155 DIXONS HILL ROADWELHAM GREENHERTFORDSHIRE
Phone 01707 256 888 FAX
Contact Louise Retford - Snr Grmt Tech Email [email protected]
Name Jamuna Apparels Limited COP Site ID 3447 NSL Site Ref 7985
Address 94/95 (Old), 46 NewBlock - C Tongi I/A, TongiGazipur - 1710 Bangladesh
Phone 008802 9801256 FAX 008802 8020365
Contact Mr. Ahmed Anwarul Aziz Email [email protected]
MD Contact Md. Rofique Sajjad MD Email [email protected]
Country Bangladesh Region South Asia
Name
Address
Phone FAX
Contact Email
Next Retail Limited is a UK high street retailer, selling Next branded fashion clothing and accessories for men, women, children and the home. The company operates in excess of 450 retail stores in the UK and Ireland. In addition, franchise partners operate in over 120 stores in more than 20 countries under the Next brand. Next also sells its products by mail order, through the Next Directory and the internet.With suppliers manufacturing Next products in more than 40 countries, we are committed to evaluating our supply base in line with our Code of Practice. As a member of the Ethical Trading Initiative (ETI), our Code of Practice is aligned to the ETI Base Code, and we are committed to both confronting and broadening our learning regarding social and ethical issues within our supply chain.N.B. This report and its contents are confidential to Next, the audited site and/or the named supplier on the report. It is not intended as a certificate of performance levels or standards and is for reference by Next, the audited site and/or the named supplier only. The findings in this report are a snapshot of what is found on the day of audit. Next will not release the contents or findings of this report without the prior knowledge and consent of the audited site and/or named supplier.
Product(s) made by the site All kind of woven tops and bottoms
Product(s) currently made for Next Ladies coat
Division within Next supplied Womenswear / Childrenswear - Girlswear
% of factory capacity to Next 10.0%
Number of employees
Male Permanent 405
Female Permanent 945 Breakdown
Unknown Temporary 0 Temporary 0
Overall Total = 1350 Total 405 Total 945 0
What Languages are spoken by employees at the manufacturing site?
Bangla
Senior site manager Mr. Ahmed Anwarul Aziz, General Manager
Person responsible for COP Golam Kader Siddique, Manager Compliance
Trade Union in Factory? Yes/No No No. of members
(If "Yes", provide name)
Freely Elected Workers Committee? Yes/No Yes No. of members 21
Employee Representatives/s Names Bithi, Shahidul, Shamima, Morium, Habibur, Rokshana, Halima, Mahfuza
Description of Site and Manufacturing Process
Jamuna Apparels is situated in Tongi industrial area and is about 20 minutes drive from Dhaka City. The The factory has been producing for next wwr & cwr wear division through Mark H. The factory operates out of six story building. Ground floor has accessory & fabric store, doctor and child care room and generator; First floor having cutting section, sample room and office; 2nd Floor having finishing; 3rd floor having sewing, cutting and finishing. 4th Floor having sewing, 5th Floor having sewing and workers' lunch room. The factory has been rated as Cat 3 after this Unannounced follow - up audit.
Customer % of Trade
Tesco 30.0%
Wal-mart 15.0%
La Redoute 25.0%
George 20.0%
Name / Job Title / CompanyOpening Meeting
Site Inspection
Document Review
Closing Meeting
Mr. Ahmed Anwarul Aziz, / General Manager / Jamuna Apparels Ltd.
Mohammad Sulaiman Kabir / Asstt Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Golam Kader Siddique / Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Wages Value Time Period
Wages Currency Taka (Bangladesh)
Legal Minimum Wage 5,300.00 Per month
% of Workforce not paid Min Wage
0.0%
Lowest Wage Found 5,300.00 Per month
Average Wage Found 6,220.00 Per month
Highest Wage Found 7,325.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Working Hours Value Time Period
Legal Standard Hours 48.00 Per week
Legal Overtime Hours 12.00 Per week
Lowest Hours Worked (inc Overtime)
248.00 Per month
Average Hours Worked (inc Overtime)
267.00 Per month
Highest Hours Worked (inc Overtime)
365.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Fire Certificate (if required) Fire Certificate Covers All Floors
Floor Level Approved (if required) Fire Alarm installed with Backup Power
Insufficient Emergency Lighting Auto Smoke Detection System Available
Smoking Policy Available Clear Evidence of Smoking
Fire Protection Equipment Available and Accessible Fire Doors Installed
Locked or insufficient Exits Fire Exits Clearly Signed
No Fire Drills Carried Out No Assembly Points
Fire Protection Equipment is not Maintained or Inspected No Induction Training Provided For Employees Including Site Tour
Floor or Roof Openings Which Are Not Guarded Wastage/Storage/Stock Kept on Production Floor Instead of Keeping In Designated Store Increasing Fire Risk
Stairways
Clear of Obstruction
Safe
Aisles
Clear of Obstruction
Safe
Wide enough
Effective Evacuation
Fire Doors Kept Clear
Fire Escapes Kept Clear
Windows Not Barred
Chemicals
Flammables Labelled & Stored Adequately N/A
Storage Facilities Adequate N/A
Electricals
Cables/Wiring in Good Condition
Plant & Equipment is Installed & Operated Correctly
Building Structure
Encased Roof
High Rise (3 or above
Multi-Occupancy
Prefabricated Steel Structure and Fire Protected with intumescent paint N/A
Rented
No sub-contractors found.
No. Type Date Site Rating Auditor(s)
No of Non-Conformities Proposed Next Visit Major Minor
6 Unannounced 02/04/14 3 Azhar Islam 9 2 02/01/15
5 Unannounced 19/07/13 3 Shahidul Alam, Stanley Chan 8 1 19/04/14
4 Follow-up 30/08/12 3 Shahidul Alam 6 1 02/05/13
3 Follow-up 15/12/11 3 Shahidul Alam 7 1 15/09/12
2 Follow-up 22/03/11 3 Shahidul Alam 10 1 22/12/11
1 Full 13/09/09 5 Sameer Sharma 13 0 13/03/10
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was noted that workers need to arrange the cutters by their own cost for trimming the threads from the garments.
Corrective Action
We will ensure to provide all the tools to the workers free of cost.
20/04/14
Summary Type
Tools / PPE are not provided for free
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
Tripping hazards were observed on 1/F cutting section which could lead serious stampeding during emergency evacuation. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that the factory had not fixed railing for all the cutting tables to hang the electrical wires of the cutting machines which can cause tripping hazard and serious accident on the floor.
Corrective Action
We will ensure that there are no tripping hazards to the workers in the factory.
20/04/14
Summary Type
Poor general working condition
Major Next Comments
It was observed during the site tour that some workers were working on floor without any seating arrangements been provided to them.
Corrective Action
We will ensure the adequate seating arrangements for all the workers of our factory.
15/04/14
Summary Type
Poor general working condition
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that emergency lights were not installed on 5/F dining area and insufficient on the same section of other floors to focus the passageway. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that factory has installed emergency lights in these sections but the emergency lights at sewing floors were not sufficient for focusing the passageways inside the production floors.
Corrective Action
We will provide adequate emergency lights in everywhere along the escape routes.
20/04/14
Summary Type
Fire equipment is obstructed, ineffective and/or insufficient
Compliant Next Comments
It was observed that 3 out of 4 emergency exits of packing section were locked during the site tour. Unannounced follow up audit (2nd April 2014) - Rectified. Packing section all exits were found open during our audit.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Major Next Comments
It was observed that the two staircases (Out of three) of factory were not protected by fire doors. As a result, in case of emergency, workers were placed at risk until they leave the final exits of the buildings.
Corrective Action
We will discuss with our top management, board of director and develop a plan about the reconstruction of staircases and installation of fire doors.
20/04/14
Summary Type
Other NC in "Health and Safety Standards"
Major Next Comments
It was observed that accessories store secondary exit was found locked also accessories store goods kept at risky height without any protection which could lead to serious accident.
Corrective Action
We will ensure to keep open all the exits at all time. Also we will keep goods organized way.
15/04/14
Summary Type
Insufficient or obstructed fire exits
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that the medical examination of the employees working in the spot removing, generator and boiler sections were not conducted. (Hearing aid analysis for workers exposed to noise and respiratory analysis for workers exposed to chemicals).
Corrective Action
We will get these medical examinations done for these employees and the recommendation will be followed and the reports will be available for future review.
20/04/14
Summary Type
Medical examination is not provided where/if required
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
It was observed that Noise Assessment has not been conducted by the factory for the generator and boiler room. Unannounced follow up audit (2nd April 2014) - Rectified. Noise Assessment has been conducted by the factory.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
The employees were still found to have worked excessive hours well above the legal limits. Monthly highest 181 hours of overtime were observed in July 2012. Unannounced audit (19th July 2013) - Pending. The employees were still found tohave worked excessive hours well above the legal limits. Monthly highest 118 hours of overtime were observed in June 2013. Unannounced follow up audit (2nd April 2014) - Pending. Monthly highest 157 hours of overtime were observed in January 2014.
Corrective Action
We are trying to reduce the overtime to the desirable limits.
30/04/14
Summary Type
Overtime hours exceed stipulated requirements
Major Next Comments
It was noted that the workers were found to be working on weekly offs although the rest days in lieu of working on weekly offs were not provided by the factory as required under the Bangladesh legislation. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Pending. The employees were still found to have worked on weekly off days.
Corrective Action
We will ensure that workers are given weekly rest days/ substitute holidays.
30/04/14
Summary Type
Weekly rest day is not provided
Compliant Next Comments
It was observed during the document review that workers were not provided with casual leave benefits. It was observed that workers remain absent in spite of having available casual leave balance. Factory approves leave only when workers apply. Factory was advised to create awareness about leave amongst the workers. Unannounced audit (19th July 2013) - Rectified. It was observed that factory has started providing casual leave benefits to the workers.
Corrective Action
Summary Type
Previous NC is not observed in "Working Hours"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
Factory has not yet obtained the approval of generator from the concerned authority. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Rectified. Factory has obtained the generator approval from the concerned authority.
Corrective Action
Summary Type
Previous NC is not observed in "Management Systems"
Minor Next Comments
The factory hasnt conducted self audits to ensure compliance at regular intervals. The HR team of the factory is advised to have at least one such internal audit in a month which will be comprehensive and would lookinto all the parameters like environment, health and safety, recruitment practice etc. Unannounced audit (19th July 2013) -Pending. Unannounced follow up audit (2nd April 2014) - Pending. The improvement was not satisfactory.
Corrective Action
We will start these self audits on a regular basis and will maintain records for review.
25/04/14
Summary Type
Other NC in "Management Systems"
Minor Next Comments
It was observed that the factory does not have any induction training program for the workers.
Corrective Action
We will provide induction training to all new workers and maintain records for future review.
10/04/14
Summary Type
Induction training is not provided/documented
Fig.2: Tipping hazard were observed in cutting section.
Action Date
Interim Letter
Product Director Letter
Disengaged
Code Of Practice Audit Report
Supplier Name : MARK H LTD | Audited Site Name : Jamuna Apparels Limited | Name of Auditor(s) : Azhar Islam | Date of Audit : 02/04/2014 Page 12 / 13
Supplier Information
Details of Supplier Head Office
Details of Site Audited
Agent Details
Site Information
Major Customers % of Capacity
Other Customers
Factory/Supplier Representatives Involved in the Audit Day
Wages and Working Hours Analysis
Fire Safety & Evacuation Procedures
Sub-Contractor(s)
No sub-contractors found
Comment/Recommendations/Best Practice Observations
Chronology Summary of COP Audits
Non-Conformities Report
1 No Forced Labour/Employment is Freely Chosen
2 Freedom of Association
3 Health and Safety Standards
3.1 Working Conditions
3.2 Fire Safety and Evacuation
3.3 Medical Programmes
3.4 Chemical Safety
3.5 Equipment/Machinery
3.6 Electrical Safety
3.7 Manual Handling
3.8 Job Hazard Assessment
3.9 Residential Accommodation
3.10 Childcare Facilities
3.11 Environmental Protection Standards
4 Child Labour
5 Wages and Benefits
6 Working Hours
7 No Discrimination is Practiced/Equal Opportunities
8 Regular Employment is Provided
8.1 Hiring and Personnel Practices
8.2 Sub-contractors
9 Treatment of Employees and Employee Communication
10 Management Systems
Supporting Images
Further Action
Code Of Practice Audit
Report
Supplier MARK H LTD (A16520)
Audited Site Jamuna Apparels Limited
Date of Audit 02/04/14
Auditors Azhar Islam
Audit Type Unannounced Overall Site Rating
3 Building Rating A
Proposed Date of Next Visit 02/01/15
Non-Compliance
Comments
Name MARK H LTD (A16520)
Address 155 DIXONS HILL ROADWELHAM GREENHERTFORDSHIRE
Phone 01707 256 888 FAX
Contact Louise Retford - Snr Grmt Tech Email [email protected]
Name Jamuna Apparels Limited COP Site ID 3447 NSL Site Ref 7985
Address 94/95 (Old), 46 NewBlock - C Tongi I/A, TongiGazipur - 1710 Bangladesh
Phone 008802 9801256 FAX 008802 8020365
Contact Mr. Ahmed Anwarul Aziz Email [email protected]
MD Contact Md. Rofique Sajjad MD Email [email protected]
Country Bangladesh Region South Asia
Name
Address
Phone FAX
Contact Email
Next Retail Limited is a UK high street retailer, selling Next branded fashion clothing and accessories for men, women, children and the home. The company operates in excess of 450 retail stores in the UK and Ireland. In addition, franchise partners operate in over 120 stores in more than 20 countries under the Next brand. Next also sells its products by mail order, through the Next Directory and the internet.With suppliers manufacturing Next products in more than 40 countries, we are committed to evaluating our supply base in line with our Code of Practice. As a member of the Ethical Trading Initiative (ETI), our Code of Practice is aligned to the ETI Base Code, and we are committed to both confronting and broadening our learning regarding social and ethical issues within our supply chain.N.B. This report and its contents are confidential to Next, the audited site and/or the named supplier on the report. It is not intended as a certificate of performance levels or standards and is for reference by Next, the audited site and/or the named supplier only. The findings in this report are a snapshot of what is found on the day of audit. Next will not release the contents or findings of this report without the prior knowledge and consent of the audited site and/or named supplier.
Product(s) made by the site All kind of woven tops and bottoms
Product(s) currently made for Next Ladies coat
Division within Next supplied Womenswear / Childrenswear - Girlswear
% of factory capacity to Next 10.0%
Number of employees
Male Permanent 405
Female Permanent 945 Breakdown
Unknown Temporary 0 Temporary 0
Overall Total = 1350 Total 405 Total 945 0
What Languages are spoken by employees at the manufacturing site?
Bangla
Senior site manager Mr. Ahmed Anwarul Aziz, General Manager
Person responsible for COP Golam Kader Siddique, Manager Compliance
Trade Union in Factory? Yes/No No No. of members
(If "Yes", provide name)
Freely Elected Workers Committee? Yes/No Yes No. of members 21
Employee Representatives/s Names Bithi, Shahidul, Shamima, Morium, Habibur, Rokshana, Halima, Mahfuza
Description of Site and Manufacturing Process
Jamuna Apparels is situated in Tongi industrial area and is about 20 minutes drive from Dhaka City. The The factory has been producing for next wwr & cwr wear division through Mark H. The factory operates out of six story building. Ground floor has accessory & fabric store, doctor and child care room and generator; First floor having cutting section, sample room and office; 2nd Floor having finishing; 3rd floor having sewing, cutting and finishing. 4th Floor having sewing, 5th Floor having sewing and workers' lunch room. The factory has been rated as Cat 3 after this Unannounced follow - up audit.
Customer % of Trade
Tesco 30.0%
Wal-mart 15.0%
La Redoute 25.0%
George 20.0%
Name / Job Title / CompanyOpening Meeting
Site Inspection
Document Review
Closing Meeting
Mr. Ahmed Anwarul Aziz, / General Manager / Jamuna Apparels Ltd.
Mohammad Sulaiman Kabir / Asstt Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Golam Kader Siddique / Manager (Admin, HR & Compliance) / Jamuna Apparels Ltd.
Wages Value Time Period
Wages Currency Taka (Bangladesh)
Legal Minimum Wage 5,300.00 Per month
% of Workforce not paid Min Wage
0.0%
Lowest Wage Found 5,300.00 Per month
Average Wage Found 6,220.00 Per month
Highest Wage Found 7,325.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Working Hours Value Time Period
Legal Standard Hours 48.00 Per week
Legal Overtime Hours 12.00 Per week
Lowest Hours Worked (inc Overtime)
248.00 Per month
Average Hours Worked (inc Overtime)
267.00 Per month
Highest Hours Worked (inc Overtime)
365.00 Per month
Sample Size Reviewed 27
Time Period Reviewed December 2013 to February 2014
Fire Certificate (if required) Fire Certificate Covers All Floors
Floor Level Approved (if required) Fire Alarm installed with Backup Power
Insufficient Emergency Lighting Auto Smoke Detection System Available
Smoking Policy Available Clear Evidence of Smoking
Fire Protection Equipment Available and Accessible Fire Doors Installed
Locked or insufficient Exits Fire Exits Clearly Signed
No Fire Drills Carried Out No Assembly Points
Fire Protection Equipment is not Maintained or Inspected No Induction Training Provided For Employees Including Site Tour
Floor or Roof Openings Which Are Not Guarded Wastage/Storage/Stock Kept on Production Floor Instead of Keeping In Designated Store Increasing Fire Risk
Stairways
Clear of Obstruction
Safe
Aisles
Clear of Obstruction
Safe
Wide enough
Effective Evacuation
Fire Doors Kept Clear
Fire Escapes Kept Clear
Windows Not Barred
Chemicals
Flammables Labelled & Stored Adequately N/A
Storage Facilities Adequate N/A
Electricals
Cables/Wiring in Good Condition
Plant & Equipment is Installed & Operated Correctly
Building Structure
Encased Roof
High Rise (3 or above
Multi-Occupancy
Prefabricated Steel Structure and Fire Protected with intumescent paint N/A
Rented
No sub-contractors found.
No. Type Date Site Rating Auditor(s)
No of Non-Conformities Proposed Next Visit Major Minor
6 Unannounced 02/04/14 3 Azhar Islam 9 2 02/01/15
5 Unannounced 19/07/13 3 Shahidul Alam, Stanley Chan 8 1 19/04/14
4 Follow-up 30/08/12 3 Shahidul Alam 6 1 02/05/13
3 Follow-up 15/12/11 3 Shahidul Alam 7 1 15/09/12
2 Follow-up 22/03/11 3 Shahidul Alam 10 1 22/12/11
1 Full 13/09/09 5 Sameer Sharma 13 0 13/03/10
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was noted that workers need to arrange the cutters by their own cost for trimming the threads from the garments.
Corrective Action
We will ensure to provide all the tools to the workers free of cost.
20/04/14
Summary Type
Tools / PPE are not provided for free
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
Tripping hazards were observed on 1/F cutting section which could lead serious stampeding during emergency evacuation. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that the factory had not fixed railing for all the cutting tables to hang the electrical wires of the cutting machines which can cause tripping hazard and serious accident on the floor.
Corrective Action
We will ensure that there are no tripping hazards to the workers in the factory.
20/04/14
Summary Type
Poor general working condition
Major Next Comments
It was observed during the site tour that some workers were working on floor without any seating arrangements been provided to them.
Corrective Action
We will ensure the adequate seating arrangements for all the workers of our factory.
15/04/14
Summary Type
Poor general working condition
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that emergency lights were not installed on 5/F dining area and insufficient on the same section of other floors to focus the passageway. Unannounced follow up audit (2nd April 2014) - Pending. It was observed that factory has installed emergency lights in these sections but the emergency lights at sewing floors were not sufficient for focusing the passageways inside the production floors.
Corrective Action
We will provide adequate emergency lights in everywhere along the escape routes.
20/04/14
Summary Type
Fire equipment is obstructed, ineffective and/or insufficient
Compliant Next Comments
It was observed that 3 out of 4 emergency exits of packing section were locked during the site tour. Unannounced follow up audit (2nd April 2014) - Rectified. Packing section all exits were found open during our audit.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Major Next Comments
It was observed that the two staircases (Out of three) of factory were not protected by fire doors. As a result, in case of emergency, workers were placed at risk until they leave the final exits of the buildings.
Corrective Action
We will discuss with our top management, board of director and develop a plan about the reconstruction of staircases and installation of fire doors.
20/04/14
Summary Type
Other NC in "Health and Safety Standards"
Major Next Comments
It was observed that accessories store secondary exit was found locked also accessories store goods kept at risky height without any protection which could lead to serious accident.
Corrective Action
We will ensure to keep open all the exits at all time. Also we will keep goods organized way.
15/04/14
Summary Type
Insufficient or obstructed fire exits
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
It was observed that the medical examination of the employees working in the spot removing, generator and boiler sections were not conducted. (Hearing aid analysis for workers exposed to noise and respiratory analysis for workers exposed to chemicals).
Corrective Action
We will get these medical examinations done for these employees and the recommendation will be followed and the reports will be available for future review.
20/04/14
Summary Type
Medical examination is not provided where/if required
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
It was observed that Noise Assessment has not been conducted by the factory for the generator and boiler room. Unannounced follow up audit (2nd April 2014) - Rectified. Noise Assessment has been conducted by the factory.
Corrective Action
Summary Type
Previous NC is not observed in "Health & Safety Standards"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Major Next Comments
The employees were still found to have worked excessive hours well above the legal limits. Monthly highest 181 hours of overtime were observed in July 2012. Unannounced audit (19th July 2013) - Pending. The employees were still found tohave worked excessive hours well above the legal limits. Monthly highest 118 hours of overtime were observed in June 2013. Unannounced follow up audit (2nd April 2014) - Pending. Monthly highest 157 hours of overtime were observed in January 2014.
Corrective Action
We are trying to reduce the overtime to the desirable limits.
30/04/14
Summary Type
Overtime hours exceed stipulated requirements
Major Next Comments
It was noted that the workers were found to be working on weekly offs although the rest days in lieu of working on weekly offs were not provided by the factory as required under the Bangladesh legislation. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Pending. The employees were still found to have worked on weekly off days.
Corrective Action
We will ensure that workers are given weekly rest days/ substitute holidays.
30/04/14
Summary Type
Weekly rest day is not provided
Compliant Next Comments
It was observed during the document review that workers were not provided with casual leave benefits. It was observed that workers remain absent in spite of having available casual leave balance. Factory approves leave only when workers apply. Factory was advised to create awareness about leave amongst the workers. Unannounced audit (19th July 2013) - Rectified. It was observed that factory has started providing casual leave benefits to the workers.
Corrective Action
Summary Type
Previous NC is not observed in "Working Hours"
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
None Observed
Next Comments
None Observed
Corrective Action
Summary Type
None observed
Rating Non-Conformities Observed by Next Corrective Action Plan Proposed by Factory Expected Completion
Compliant Next Comments
Factory has not yet obtained the approval of generator from the concerned authority. Unannounced audit (19th July 2013) - Pending. Unannounced follow up audit (2nd April 2014) - Rectified. Factory has obtained the generator approval from the concerned authority.
Corrective Action
Summary Type
Previous NC is not observed in "Management Systems"
Minor Next Comments
The factory hasnt conducted self audits to ensure compliance at regular intervals. The HR team of the factory is advised to have at least one such internal audit in a month which will be comprehensive and would lookinto all the parameters like environment, health and safety, recruitment practice etc. Unannounced audit (19th July 2013) -Pending. Unannounced follow up audit (2nd April 2014) - Pending. The improvement was not satisfactory.
Corrective Action
We will start these self audits on a regular basis and will maintain records for review.
25/04/14
Summary Type
Other NC in "Management Systems"
Minor Next Comments
It was observed that the factory does not have any induction training program for the workers.
Corrective Action
We will provide induction training to all new workers and maintain records for future review.
10/04/14
Summary Type
Induction training is not provided/documented
Fig.2: Tipping hazard were observed in cutting section.
Action Date
Interim Letter
Product Director Letter
Disengaged
Code Of Practice Audit Report
Supplier Name : MARK H LTD | Audited Site Name : Jamuna Apparels Limited | Name of Auditor(s) : Azhar Islam | Date of Audit : 02/04/2014 Page 13 / 13
