Your Business Sector

WOWWelcome Center

Project Purpose

Phase IProvide Site Surveys, Fact Gathering , Assessment and Programming

• Conduct meetings with business representatives and key stakeholders to identify requirements, needs and goals of the new Visitors Center

• Conduct Site Survey of Competitor’s business to benchmark against as a similar Visitors Center

• Conduct Site Survey of “other” business assets to be considered as part of the overall experience

• Review preliminary findings with leadership during initial visit to validate preliminary findings and thoughts

• Develop a written report and PowerPoint presentation identifying our Visitors Center program recommendations

Objectives

Our specific objectives for this preview are as follows:

1. To gain your input on the analysis we have completed to date and the conclusions and recommendations we have drawn from them.

2. To review our initial considerations on how you can more effectively utilize the Businesses resources, make them available to visitors and guests, and preserve and maintain the legacy.

3. To incorporate any additional considerations you may have into our recommendations presented in this Report.

4. To reach agreement on the Visitors Center program and fill remaining information gaps.

Develop an interpretive plan for the Visitors Center that creates a viable self-sustaining business opportunity which positively reflects on the culture and values of your business

Execute a leadership feasibility review, site survey, and other related analytical tools to develop programs and a business model that meets the requirements of the business.

A Visitor Center program that highlights the talent & natural resources of the business and reflects the values of the native people through an efficient, effective business model.

Understanding the

Deliverables

The following is a Road Map which will help our team arrive at the most effective plan with engagement and support at all organizational levels.

The “Strategic Planning Road Map” addresses the requirements, tasks, actions and deliverables we refer to in our proposal.

For your consideration we have also included “The Road Map for Ongoing Success” which outlines in broad brush strokes a recommended process for maintaining success after the plan has been implemented. We are available to discuss this in further detail at your convenience.

Gain input and

validation

Test Assumptions

Prioritize

Opportunities and

Recommendations

Obtain feedback

and course correct

as needed

Present Fact Based

Analysis and

Market validation

to support the

challenge

Seek input from

stakeholders; enable

working sessions for

committees to

discuss and draft

road maps for

success

Create Draft of

Plan; validation

Create Metrics for

future success

measurement:

•System Delivery

•Financial

Considerations

•Food Security

•Program Alignment

Market

Need/Opportunities

•Sustainability &

Growth

Develop

Communication Plan

for both internal and

external customersPrepare an

analysis

Identify examples

of Best Practices

from other

Organizations

Begin to Develop

PPT presentation

Review of

current data

Develop pre-

work

assignments for

the Charrette

Design the Program

Research and Best

Practices

Define the

Challenges/

Opportunities

Engage

Stakeholders

Optimized Plan

Host Charrette

and client focus

groups

Prepare &

Prioritize

Opportunities and

Recommendations

Report combining

research, best

practices , survey

data and

Charrette

outcomes

Strategic Planning Road Map

Planning

Realize Recommend Reveal

For The Visitors Center

ananas llc

Research Methodology

Understand the Visitors Center opportunity:

• Site Survey Visit your Business, listen to the leadership, tour Visit like facilities as benchmarks Identify best practices from sites visited

• Fact Gathering Interview and discussions with Leadership Conduct “Charrette” meetings with key stakeholders from the facility Present initial findings to senior management for discussion and

approval of recommended direction• Programming

Develop size and space analysis and preliminary capital budget estimates

Create Pro forma financial statement for Visitors Center Issue final report to Senior Leadership

Interpretation

Canyon Interpretation is sharing the stories of an area in meaningful ways. It is more

than just giving people facts or information.

Culture – Bread Making, Storyteller ArtNatural Geography Historical Artifacts, Structures & Personalities, MilestonesEnvironment – Dry Farming, Rio GrandeRecreation – Golf, Tribal Lake, WildlifeSacred/Spiritual Dimensions

Align messageEducate in a compelling wayInnovateUse indoor & outdoor mediaSite improvements

ananas llc

Programming Dimensions

Tourism Information & Admission Facility Resident Safety & Controlled AccessEducationHistoric PreservationNatural Environment & SitesFinancial StewardshipCultural & Art DemonstrationRecreationRetail – Gift Shop & Café Landlord Regional SponsorsMembership

Build the “Foundation”Tax Code 501 C3Membership and Sponsors

CorporateGovernmentPrivate

BenefitsSpecial Programs & Events

Archeological DigsTravel Opportunities

DiscountsQuarterly Newsletter

Summary Interpretive Cultural & Environmental Center

Controlled Access to the Facility Community

Jobs for Local Residents

Staff Positions

Artist in Residence

Docent & Guide Services

Additional Community Services

Restaurant, Pet Hostel and C-Store

Leases - Local, State and Federal Agency “on-site”

Public Works Improvements

Additional Revenue for the Business

Welcoming Public Facility - Brand Differentiation

Value-Added ServicesMenu and Recipe developmentBrand Development, merchandising and advertising strategiesHAACP procedures, manual and trainingFoodservice Management and Staff job descriptions,

Core competency and skill set

Interview Parameters and Process,

Selection and training process,

Operation Standards.

Business oversight and asset management Year 2 and future: Quarterly Operations Review