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Your Secret Game Plan for Developing a Team of Superstars
Coaching Employees
Reviews of Coaching:25
Happy, repeat customers are the most powerful endorsement of coaching’s benefits.
Coaching Leads to a More Positive Employee Experience:24
Happier employees lead to higher retention rates, better morale, and increases in productivity.
Coaching Also Fosters Team-wide Growth:21
70% also enjoyed increased work performance, relationships, and communication skills; 80% reported more self-confidence.23
77% of executives also reported better relationships with immediate superiors.20
Benefits of Coaching to Organizations Include:
These results are why 51% of companies have made coaching “crucial to their strategy.”11
Coaches Need to Show an Ability to:5
Coaching improves hard skills like job-specific performance and soft skills like working with others. See how coaching benefits employees and companies:
5 Must-Have Traits for Coaches4
Coaching helps employees unlock their potential, but the concept still remains a mystery to companies. Anyone can be coached: new hires can learn the keys to success, struggling employees can be course-corrected, and top performers can be trained for more senior roles.
Coaching can be a company-wide initiative, so learn how tapping into it creates a higher performing team and a stronger bottom line!
What is Coaching?
6 Types of Coaches3
Experts provide advanced knowledge
Trainers improve job performance
Evangelists spread messages
Coaches ask questions for employees’ own self-discovery
Mentors shoot for long-term growth
Motivators help identify goals
Pair employees with the coaching style that’s the best fit for their goals.
Coaches should explain their strategy before engaging with employees.
Clear about
the process
Seeks out different
viewpoints
Emphasizes
real change
Proven history
of success
Defines
confidentiality
Think coaching might help your team? You’re not alone – 60% of coaches are expanding their client base. Before you start a coaching initiative, here’s what to look for:
Coaching develops employees’ skills, boosts performance, and proactively corrects issues and challenges1
Listen actively
Reinforce positive behaviors
Ask open-ended questions
61%Better
BusinessManagement6
48%Greater
OrganizationalStrength7
39%Increase in Customer Service8
34%Reduction
in Customer Complaints9
22%Strong
Bottom LineProfits10
32%Higher ExecutiveRetention Rate
MANAGEMENT
STRENGTH
SERVICE
RETENTION
PROFITS
of execs found better relationships with direct reports
healthier relationships with direct supervisors
increase in teamwork
higher job satisfaction
fewer conflicts
stronger commitment to the company
stronger client relationships
reported an increase in their productivity
77%
71%
67%
61%
52%
44%
37%
53%
felt more motivated
43%
50%
43%worked better with the team
improved their performance
80%
72% 67%
reported higher self confidence
found better communication
skillsimproved work/
life balance
99%are “somewhat” or “very
satisfied” with the experience
96%would repeat the process
86%of companies
feel they recouped their
investment
SOURCES
Coaching is a game plan for building a great team. Match employees with
a coach whose style can best guide them to success. Benefits range from
increased productivity to healthier work relationships and a stronger bottom
line. So open the coaching playbook and transform your company today!
Coaching Transforms Executives’ Contributions:12
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