Coaching & Facilitation Agile teams

7/25/2019 Coaching & Facilitation Agile teams

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Coaching & Facilitation

Hosted by:

Vinh Bao Quang



What’s Coaching

What’s stages do Agile teams go through?

Agile Coach skills?

What does Agile Coach do?

Facilitation Agile meetings

Q&A

Agenda



What’s coaching?

Coaching is a form of development in which a person called a coach supports a leaachieving a specic personal or professional goal. he learner is sometimes called a



What’s stages do Agile teams gothrough?







!o "our team master Agile through stages called #hu $a

Where are "our team on #hu $a %i stages?



What’re Agile Coach skills?



nstilled agile practices

#tarted up agile teams

Coached team mem'ers one(on(one

Coached the whole team

Coached product owner

Coached outsiders

Coached the team through change




)ring team to reach to high performance

*astered "ourself

Accepted their ideas a'ove "our own

*odeled agile values and principles

+avigated con,ict

Facilitate Agile meetings




Instilled agile practices

– eam keep in mind the agile manifesto- /principles of Agile when working

– %eceives the e0pected 'enets from thepractices




tarted up agile team

– What are "our pro'lems when esta'lishing a newAgile team?

– What do we teach the team during the start(up 1or#print 23?

– $ow much time should we e0pect to spend

preparing for the start(up session ?




tarted up agile team

– 4earn a'out process5agile framework to 'e used – 4earn a'out the team- individual to get understand

– 4earn a'out the work ahead




Coached the !hole team

– At the )eginning – n the middle

– n the end




Coached team members one"on"one

– When we coach one(on(one?• When a team mem'er has pro'lem and reach to Coach

• Coach address issue and proactivel" have conversation

– #tart coaching conversation with themimmediatel"

• *eet a half(step ahead

• 6uarantee safet"

• 7artner with managers

• Create a positive regards




Coached #roduct o!ners

– #hould Agile coach cover and ll the role of 78?Wh"?

– Coach 78 one(one• nteracting with team

• 78 understand their role and responsi'ilit"

• )usiness(value(driven thinking

• #pend time on creating- grooming- and using the product'acklog

• %emoving impediments

• *anaging stakeholders

• $old the team to their commitment




Coached outsiders 1#ponsor- *anager- #takeholders

outside team3 – Wh" we should coach outsiders?

– $ow to Coach them• 9se one(one coaching

• %ecogni:e them

• )est support from them to team

• +ot a;ect to 'e impediments to team

• !o not let them 0 the team’s pro'lems

• 9nderstand and #upport Agile




Coached the team through change$%ailure

– 4et team wallow in the depths of disappointmentover a change5failure or unwanted circumstance

– $elp them get through despair and emerge witha new plan for regaining their lost footing andstronger using agile practices- values




Bring team to reach to high per%ormance

&astered yoursel%

– Are "ou Command(And(Control(Aholic?

– <our ver'al communication wound people?

– What’s servant leader? Can "ou 'e their#ervant?

– $ow "ou react to con,ict? – Will "ou respond intelligentl"?

Accept their idea abo'e your o!n

&odeled agile 'alues and principles




(a'igated con)icts

– What’s con,icts ever happened in "our team? Andhow did "ou solve it?

– = levels of con,icts 1#peed 4eas3

– What’s level of con,ict present in "our team?

– $8W to solve?•

7a" attention- hear complaints• Assess level of con,ict

• !o nothing and witness if the" can navigate con,ictthemselves?

• f the" can’t- then we intervene




(a'igated con)icts

– A mem'er complaint a'out that the A on the team ha'od" smell that she cannot stand to work near her. As coach- what do "ou do?

– A developer comes to "ou fuming 'ecause >oe- a develthe 'uild"et again. $e is convinced that >oe is carelesdoesn’t care a'out an"one 'ut himself. $e sa"s that thteam is read" to @vote him o; the island. As the teamwhat do "ou do?

– A mem'er complaining a'out the 78 taking personal cteam room loudl". #he wants "ou to make it stop. As thcoach- what do "ou do?

–

A mem'er complaint a'out a mem'er goes to work too




*acilitation Agile meetings

– Facilitate #tandup meeting

– Facilitate #print 7lanning meeting

– Facilitate #print %eview meeting

– Facilitate %etrospective meeting




– *acilitate tandup meeting• Agile ills in #tandup meeting? And $ow to 0? f +ot

0?• each the team

– #tandup meeting?

– 7eer pressure

– nterchange during standup to coordinate well

– Focusing on the few W7

– !ail" commitment

– %aising mpediment – B"es contact and support

• 4ight(touch facilitation 1not intervene3 and keep thetime('o0

• 8'serve- take note and o;er to share the notes toteam




– *acilitate print #lanning:• Agile ills in #print 7lanning? And $ow to 0? f +ot 0?

• Coach the 78 understand of the importance of 7) read"• Bnsure 78 prepare the product 'acklog and read" 1clear-

prioriti:e3

• 6ive team the Agenda for the sprint planning meeting toachieve

– now the work 1understand- choose - tasks- volunteer for it3 ofsprint

– 6et a fresh start

– Commit to shared goals

– #ense of right amount of work

• #plit 9ser stor" e;ectivel"

• 4ight(touch facilitation 1not intervene3 and keep the time('o0

•

8'serve- take note and o;er to share the notes to team




– *acilitate print +e'ie!:• Agile ills in #print %eview? And $ow to 0? f +ot 0?

• each team – %ehearsal

– #how minimum amount of work done

– Clear call out what accomplished- what not

– #how real product and tell what accomplished

– 6et direct feed'ack

– Ask for help

• 4ight(touch facilitation 1not intervene3 and keep the time('o0

• 8'serve- take note and o;er to share the notes to team




– *acilitate +etrospecti'e meeting:• Agile ills in %etrospective meeting? And $ow to 0? f

+ot 0?• eep the purpose of %etrospective in mind

– nspect and Adapt

– 4ook 'ack at $8W the" work together- not W$A

– !o 'etter ne0t time

• 7repare agenda with notes from Coach and othermem'ers perspective

• eam to come up agreements and write down

• 7a" attention whether the last %etrospective agreementis incorporate or forgotten and call it out

• 8'serve and take note for ne0t retrospective

• 4ight(touch facilitation 1not intervene3 and keep thetime('o0




Q&A



hank " ou



Vinh Bao Quang ,Har'ey(ash Viet (am

7roEect *anager#crum *astervinh.'aouangGharve"nash.

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Coaching & Facilitation Agile teams