Coaching and Mentoring Training LeadershipAttend a Coaching and Mentoring training class today, or have a trainer come to your workplace in Auckland, Christchurch or Wellington

"If your actions inspire others to dream more, learn more, do moreand become more, you are a leader."

Leadership andStrategy Courses

Professional Development Training has a specialised division of Leadership andStrategy experts that will tailor the delivery of any of the courses to be specific toyour situation and learning needs

Leadership and Strategy Courses

Coaching and Mentoring Training LeadershipTraining

Motivating Employees

Implementing Mentoring Programs Mentoring Training Knowledge Management (KM)

Employee Engagement FISH for Leaders Strategic Business PlanningTraining

Problem Solving and Decision MakingTraining

PD Training Prepares You for All aspects ofLeadership Skills

Professional Development Training has a specialised division of Leadership and Strategyexperts that will tailor the delivery of any of the courses to be specific to your situation andlearning needs. Our extensive curriculum in Leadership and Strategy, outstanding depth of trainers across thecountry and diverse range of industry experience means that pd training is the best choice forLeadership and Strategy courses. pd training will exceed your expectations and help you achieve the results you are seeking.

Coaching and mentoring employees helps to boost productivity, create a healthier work environment, ensure smoothfunctioning of business processes and improve moral. As human resources are the key in any organisation, it isimportant to coach and mentor them appropriately to reduce attrition and improve staff retention.The pdtraining Coaching and Mentoring Training Course provides you with a deep understanding and the skills requiredto properly implement important techniques such as goal setting, developing career options, overcoming personalobstacles, building trust, giving critical feedback and more.Attend a Coaching and Mentoring training class today, or have a trainer come to your workplace in Auckland,Christchurch or Wellington.Please click on the Public Class tab below to view our Coaching and Mentoring Training course schedule by city or clickthe In-House Training tab to receive a free quote for courses delivered at your preferred location.

Coaching and Mentoring Training Outline

Foreword:In today’s environment of changing technology and evolving organisations, coaching can create a strong competitiveadvantage. It provides continuous learning and develops people to meet current and future needs. Business mentoringand coaching is an investment that you make in developing your key resource people for the long-term benefit of theorganisation.About 6 out of 10 (59%) organisations currently offer coaching or other developmental counselling to their managers andexecutives, according to a nationwide survey of more than 300 companies conducted by Manchester, a human capitalconsulting firm. Another 20% of organisations said they plan to offer such coaching within the next year.Productivity happens when managers can develop strong relationships with their employees. Executive coaching buildsthe capability of managers to help their employees with the intangible elements of human relationships. This Coachingand Mentoring Training program will help you turn performance management into a collaborative process that benefitseveryone.

Outcomes:In this course participants will:

Understand the G.R.O.W. model and apply itLearn to set appropriate, effective goals using the S.M.A.R.T. techniqueLearn how to recognise the current state or reality of an employee's situationlearn to identify coaching and mentoring options for your employees, creating a preliminary plan with action stepsLearn how to develop a complete plan, including motivational opportunities to drive accomplishmentUnderstand the importance of building & fostering trust with employeesMaster the art of giving effective feedback while maintaining trustRecognise & overcome common obstacles that are holding employees backKnow when it is the right time to stop coaching an employeeLearn to continue to transition an employee to other opportunities for continued growth

Coaching and Mentoring Training Course - Lesson 1Defining Coaching and Mentoring

What is Coaching?What is Mentoring?Introducing the GROW Model

Coaching and Mentoring Training Course - Lesson 2Setting Goals

Goals in the Context of GROWIdentifying Appropriate Goal AreasSetting SMART Goals

Coaching and Mentoring Training Course - Lesson 3Understanding the Reality

Getting a Picture of Where you areIdentifying ObstaclesExploring the Past

Coaching and Mentoring Training Course - Lesson 4Developing Options

Identifying PathsChoosing your Final ApproachStructuring a Plan

Coaching and Mentoring Training Course - Lesson 5Wrapping it all Up

Creating the Final PlanIdentifying the First StepGetting Motivated

Coaching and Mentoring Training Course - Lesson 6The Importance of Trust

What is Trust?Trust and CoachingBuilding Trust

Coaching and Mentoring Training Course - Lesson 7Providing Feedback

The Feedback SandwichProviding Constructive CriticismEncouraging Growth and Development

Coaching and Mentoring Training Course - Lesson 8Overcoming Roadblocks

Common ObstaclesRe-Evaluating GoalsFocusing on Progress

Coaching and Mentoring Training Course - Lesson 9Reaching the End

How to know when you've Achieved SuccessTransitioning the CoacheeWrapping it all up

Coaching and Mentoring Training Course - Lesson 10How Mentoring Differs from Coaching

The Basic DifferencesBlending the Two ModelsAdapting the GROW Model for MentoringFocusing on the Relationship

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A leader affects the attitude, behaviour and work of others. A good leader must be able to switch between the varioustypes of leadership styles to inspire and engage others, set precise goals and be a role model.The pdtraining Leadership Training course provides people in leadership positions with the insight, awareness andtechniques to lead more effectively.This dynamic training course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.Please click on the Public Class tab below to view our Leadership Training course schedule by city or click the In-HouseTraining tab to receive a free quote for courses delivered at your preferred location.

Leadership Training Outline

Foreword:Leadership Development Training has a place of great importance in today’s world as leaders are viewed as evolvedrather than born. Leaders have been traditionally viewed as “mythological creatures”, separate from the rest of humanityand empowered by some mysterious quality that smoothes their path towards inevitable success. However, the modernview is that through patience, persistence and hard work, therefore anyone can become a highly effective leader. Theonus is on oneself to believe and make it happen. That is the reason Executive Leadership Training is so highly soughtafter by all successful companies.Leadership development comes from within us, in the sense that deeply held values and principles provide the road mapfor the way we lead, and the way other people respond. Hence it is important that a Leader must first understand andthen communicate one’s own value systems to other people. It is always the Leader’s personal value system thatsustains them in their quest, whether they are a person of impeccable morals, or quite disreputable. Hence this is anintegral part of management training as it is of critical importance to have self-awareness to lead and manage otherpeople.The role of a leader starts with a thorough understanding of the team’s needs, aspirations and concerns, for which it isimportant to have excellent listening and facilitation skills.This Leadership and Influencing Skills Training Program will teach you that effective leadership starts with a thoroughunderstanding and congruence of the value systems of all parties.

Outcomes:Leadership Training - Day 1

Be a leader with a vision, not just a managerLook beyond the leadership stereotypesUnderstand Situational LeadershipInfluence with passion and empower others to actIncrease the performance of your team by setting objectives, expectations and goals

Leadership Training - Day 2

Communicate with confidence and clarity so you are always understoodUse creative problem solving & decision making methodsImprove your influence by developing listening and questioning skillsGive feedback to inspire greater performance with engagement and buy inIdentify and manage conflict within the teamLead and motivate your team in a changing environment

Leadership Training Course - 2 days - Lesson 1Getting Started

Workshop Objectives

Leadership Training Course - 2 days - Lesson 2The Evolution of Leadership

Defining LeadershipCharacteristics of a LeaderLeadership PrinciplesA Brief History of LeadershipThree Theories of Leadership

Leadership Training Course - 2 days - Lesson 3Situational Leadership

Situational Leadership: TellingSituational Leadership: SellingSituational Leadership: ParticipatingSituational Leadership: Delegating

Leadership Training Course - 2 days - Lesson 4A Personal Inventory

An Introduction to Kouzes and PosnerA Personal InventoryCreating an Action Plan

Leadership Training Course - 2 days - Lesson 5Modelling the Way

Determining Your WayBeing an Inspirational Role ModelInfluencing Others’ Perspectives

Leadership Training Course - 2 days - Lesson 6Inspiring a Shared Vision

Choosing Your VisionCommunicating Your VisionIdentifying the Benefit for Others

Leadership Training Course - 2 days - Lesson 7Challenging the Process

Think Outside the BoxDeveloping Your Inner InnovatorSeeing Room for ImprovementLobbying for Change

Leadership Training Course - 2 days - Lesson 8Enabling Others to Act

Encouraging Growth in OthersCreating Mutual RespectThe Importance of Trust

Leadership Training Course - 2 days - Lesson 9Encouraging the Heart

Sharing RewardsCelebrating AccomplishmentsMaking Celebration Part of Your Culture

Leadership Training Course - 2 days - Lesson 10Basic Influencing Skills

The Art of PersuasionThe Principles of InfluenceCreating an Impact

Leadership Training Course - 2 days - Lesson 11Setting Goals

Setting SMART GoalsCreating a Long-Term PlanCreating a Support System

Leadership Training Course - 2 days - Lesson 12Wrapping Up

Words from the Wise

Web Links:

View this course online: http://pdtraining.co.nz/courses/leadership-training-courses-in-auckland-wellington-christchurch-and-new-zealand-wide



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When employees are Motivated they feel valued and provide a higher level of productivity. Employees must be motivatedto help them work harder, find satisfaction in their job and fulfill their professional goals.The pdtraining Employee Motivation Training Course provides skill development in the various methods of staffmotivationsuch as the object-oriented theory, the expectancy theory, goal setting and using individualised motivators. This coursehelps organisations carry out highly successful motivational programs that help employees feel more productive, satisfiedand enthusiastic.This fun, high-energy training course is available across New Zealand, including Auckland, Wellington and Christchurch.Please click on the Public Class tab below to view our Employee Motivation Training course schedule by city or click theIn-House Training tab to receive a free quote for courses delivered at your preferred location.

Motivating Employees Outline

Foreword:Employee Motivation is becoming ever more important in the workplace and everyone agrees that a motivated workforceis far more likely to be a successful workforce. The happier and more professional an employee is, the better the resultsthey will deliver for you. Of course, every employer wants to make sure that they have a workforce who will do their best,but this does not simply mean making the job easy for their employees. In fact, part of the problem of motivation is thatwhere the job is too easy, employees become complacent.There is therefore a challenge for all employers and management in delivering the right balance between a confident,motivated workforce and a workforce which is driven to attain goals. It can be described as a mix between the pleasureof a comfortable working environment and the fear of failure, although in honesty it is more complicated than thatequation suggests. Regardless of how it is characterised, it is important to get the right balance in order to ensure thatyou have a motivated workforce. This Employee Motivation course is designed to show participants the way to get thebest out of a confident, motivated set of employees, and to show them how to motivate that group.

Outcomes:Explain motivationApply effective methods of staff motivationInterpret and discuss the psychological theories behind employee motivationDevelop plans for more effective team motivation including making allowances for different personality typesSet clear & defined goals as part of the motivation processIdentify specific challenges of workplace motivation & learn how to address them

Motivating Employees Training Course - Lesson 1A Psychological Approach

Herzberg's Theory of MotivationMaslow's Hierarchy of NeedsThe Two Models of Motivation

Motivating Employees Training Course - Lesson 2Object-Oriented Theory

The CarrotThe WhipThe Plant

Motivating Employees Training Course - Lesson 3Using Reinforcement Theory

A History of Reinforcement TheoryUnderstanding the Three FactorsUsing the Three Factors to Motivate in your Workplace

Motivating Employees Training Course - Lesson 4Using Expectancy Theory

A History of Expectancy TheoryUnderstanding the Three FactorsUsing the Three Factors to Motivate in your Workplace

Motivating Employees Training Course - Lesson 5Personality's Role in Motivation

Identifying your Personality TypeIdentifying others' Personality TypeMotivators by Personality Type

Motivating Employees Training Course - Lesson 6Setting Goals

Goals and MotivationSetting SMART GoalsEvaluating and Adapting

Motivating Employees Training Course - Lesson 7A Personal Toolbox

Building your own Motivational PlanEncouraging Growth and DevelopmentGetting Others to see the Glass Half-Full

Motivating Employees Training Course - Lesson 8Motivation on the Job

The Key FactorsCreating a Motivational OrganisationCreating a Motivational Job

Motivating Employees Training Course - Lesson 9Addressing Specific Morale Issues

Dealing with Individual Morale ProblemsAddressing Team MoraleWhat to do when the Whole Company is De-Motivated

Motivating Employees Training Course - Lesson 10Keeping Yourself Motivated

Identifying Personal MotivatorsMaximising your MotivatorsEvaluating and Adapting

Web Links:

View this course online: http://pdtraining.co.nz/courses/motivating-employees-training



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Proper mentoring is a process that needs to consider personal, group and organisational needs. Mentoring provides acost effective work-based strategy to build the potential of employees and foster professional relationships where partiescan share their professional and personal skills and experiences that can grow and develop in the process.The pdtraining Implementing a Successful Mentoring Program Training Course includes the various facets of mentoringsuch as its development, building mentor/mentee relationships, employee and organisational needs, mentoring functionsand more. A successful mentoring program creates relationships and an environment where employees feel free to sharetheir professional and personal skills and knowledge.This intensive workshop provides participants with the essential skills and competencies needed to run a successfulorganisational mentoring program.This engaging training course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.Please click on the Public Class tab below to view our Implementing a Successful Mentoring Program Training courseschedule by city or click the In House Training tab to receive a free quote for courses delivered at your preferred location.

Implementing Mentoring Programs Outline

Foreword:Mentoring is rapidly becoming recognised worldwide as a highly effective people development process. Managers areoften time poor and see employee interaction as a distraction. Although the introduction of formal mentoring programs inthe workplace is relatively new, the process of more experienced colleagues offering support, advice and assistance toyounger and less experienced group members has a long history.This course will help you capture the benefits of these informal support networks and outline what is needed and todesign, implement and adapt a successful mentoring program.This course is based on the work of Kathy Lacy, in her book "Making Mentoring Happen: A simple and effective guide toimplementing a successful mentoring program".

Outcomes:Discuss the developments in mentoringUnderstand the roles Mentors & Mentees play and the benefits of mentoringLearn how mentoring works & what the potential pitfalls areUnderstand mentoring in the workplace & describe the role of the facilitator implementing the programDesign a formal mentoring program

Implementing Mentoring Programs Training Course -Lesson 1Developments in Mentoring

Formal Mentoring ProgramsOrganisational NeedsEmployee NeedsSome Useful DefinitionsProfessional SupportersRole of the MentorRole of the MenteeBenefits of Mentoring Programs

Implementing Mentoring Programs Training Course -Lesson 2How Mentoring Works

Types of MentoringMentoring FunctionsProgram CharacteristicsA Formal Mentoring Program in a NutshellPotential Pitfalls

Implementing Mentoring Programs Training Course -Lesson 3Mentoring in the workplace

Perceptions of LearnersDeveloping Strong Mentor RelationshipsRole of the Facilitator in the RelationshipFactors that Influence the Decline of the RelationshipBehaviours that Help the Relationship to Mature

Implementing Mentoring Programs Training Course -Lesson 4Mentoring in the workplace

Perceptions of LearnersDeveloping Strong Mentor RelationshipsRole of the Facilitator in the RelationshipFactors that Influence the Decline of the Relationship

Implementing Mentoring Programs Training Course -Lesson 5Workplace Activities

OrientationMid-CycleRelationship Closure

Implementing Mentoring Programs Training Course -Lesson 6Additional Program Material

ChecklistsSample DocumentsProformasOther Tools

Web Links:

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Many organisations are implementing formalised mentoring programs among staff. Implementing a mentorship programthat is both successful and rewarding is achieved by teaching the mentor specific behaviours for fostering a purposefulmentoring relationship.The pdtraining Mentoring Training Course assists mentors to gain important skills in mentoring like goal setting,identifying personality strengths and weaknesses, how to give criticism and much more, so that you can become aneffective and successful mentor.This dynamic training course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.Please click on the Public Class tab below to view our Mentoring Training course schedule by city or click the In-HouseTraining tab to receive a free quote for courses delivered at your preferred location.

Mentoring Training Outline

Foreword:Mentoring isn't what it used to be. In today's high-tech, global economy, the days of stiff hierarchy and loyalty to thestatus quo are long gone.Today's mentors understand that they have as much to gain from building close working relationships and sharing theirexperience with others as they have to give. Whether you are entering an informal arrangement or a formal trainingprogram, learn how to make mentoring more meaningful for everyone.

Outcomes:Describe mentoring & its application in today's workplacePractice mentoring in the development of other peopleCreate, maintain & transition a mentoring relationshipMaster specific behaviours to maximise the impact of a mentoring relationshipDetermine which behaviours to stay away from in a mentoring relationshipApply mentoring to improve the workplace

Mentoring Training Course - Lesson 1What is Mentoring & Why it Matters

What Mentors doThe enabling MentorMentoring todayWhat does mentoring look like?The power of relationships in our livesMentors care beyond the workA mentor goes above and beyondPart summary

Mentoring Training Course - Lesson 2Creating a Mentoring Relationship

Stages of developmentWhere to beginThe Mentoring MatchDetermining Mentee expectationsDeveloping a partnershipGuiding principlesCreating a Mentor/Mentee AgreementTwo-Way Mentoring / Reverse MentoringPart summary

Mentoring Training Course - Lesson 3Maintaining a Mentoring Relationship

Adopting a change attitudeManaging changeCoping mechanismsMirroringValidationIt's rarely black or whiteProgressive adaptationPart summary

Mentoring Training Course - Lesson 4Navigating the Mentoring Relationship

Effective mentoring toolsShifting contextActive listeningNaming feelingsListening for motivationConstructive confrontationInformation that has positive impactGiving permissionBeing genuinely curiousPart summary

Mentoring Training Course - Lesson 5Fine Tuning & Transitioning the Mentoring Relationship

Fine Tuning and transitioningPotential pitfall one: giving criticismPotential pitfall two: giving advicePotential Pitfall three: trying to rescueTransitioning the relationshipPart summary

Mentoring Training Course - Lesson 6Conclusion

Course reviewPlanning engagement with the menteesPost course assessment if required

Web Links:

View this course online: http://pdtraining.co.nz/courses/mentoring-training-course-brisbane-sydney-melbourne-adelaide-canberra-and-perth



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To sustain a competitive advantage, organisations need more than just the latest technology. Knowledge and informationneeds to be developed and managed to survive and grow in a competitive environment.The pdtraining Knowledge Management Training Course gives you the ability to develop a knowledge managementmodel, understand the life cycle of information, the rationale behind information management and the implementationand customisation of knowledge management systems.This course is available now throughout New Zealand, including Auckland, Wellington and Christchurch.Please click on the Public Class tab below to view our Knowledge Management Training course schedule by city or clickthe In-House Training tab to receive a free quote for courses delivered at your preferred location.

Knowledge Management (KM) Outline

Foreword:Today’s culture thrives on knowledge. Possessing knowledge gives advantages in making the right decision or strategyto implement. The Internet distributes knowledge at split-second rates. Laptops, tablets and smart phones bringknowledge to our fingertips. As the old adage says, “knowledge is power.”Organisations have a wealth of knowledge accessible through the people they touch internally, like employees, andexternally, like customers. Organisations that allow knowledge to go unmanaged may be giving their competitors theupper hand in the market. The organisation that is able to capture, store, and retrieve knowledge effectively is thencapable of learning as an organisation. A learning organisation is one where employees are empowered to change anddevelop new methods, thoughts, and strategies that will advance the mission of their organisation.Knowledge Management is the establishment of a system that captures knowledge purposefully for incorporating intobusiness strategies, policies, and practices at all levels of the company. This course will teach the learner how to initiatea knowledge management program at work. When it comes to knowledge management, any organisation is able toimplement a strategy. Wherever there are humans working together for one goal, there is knowledge to be harvested,stored, and dispensed as needed.

Outcomes:Describe the concepts behind knowledge managementExamine the Do's and Don'ts of successful knowledge managementInterpret the knowledge management lifecycleIdentify the knowledge management paradigmLearn about the knowledge management modelsBuild a rationale for KM in a companyDevelop a KM implementation in a company

Knowledge Management Training Course - Lesson 1Understanding Knowledge Management

What is knowledgeWhat is knowledge managementA brief historyApplications in the workplace

Knowledge Management Training Course - Lesson 2Do's and Don’ts

Data, information, and knowledgeThe tacit mode

Knowledge Management Training Course - Lesson 3The Knowledge Management Life Cycle

Understanding episodesAcquisitionKnowledgeIntegration

Knowledge Management Training Course - Lesson 4The New Knowledge Management Paradigm

Paradigms of the pastThe new paradigmImplications and applicationsThe knowledge management end game

Knowledge Management Training Course - Lesson 5Knowledge Management Models

The Nonaka and Takeuchi Model (SECI)Wiig ModelKakabadse ModelBoisot Model

Knowledge Management Training Course - Lesson 6Building a Knowledge Management Rationale

Why rationale is necessaryBuilding a business caseFinding success storiesThe commodisation/customisation model

Knowledge Management Training Course - Lesson 7Customising Knowledge Management Definitions

Components of a knowledge managementdefinitionCustomising the componentsCreating a KMBOK

Knowledge Management Training Course - Lesson 8Implementing Knowledge Management in YourOrganisation

Gathering supportIdentifying opportunities for revenue streamsKey knowledge management techniquesA map for successThe no-budget scenario

Knowledge Management Training Course - Lesson 9Tips for Success

About the chief knowledge officerKnowledge management skill checklistThe knowledge management imperativeThe hype curveBarriers and helpers to success

Knowledge Management Training Course - Lesson 10Advance Topics

The knowledge management maturity modelAbsorptive capacityRustinessProcess model types

Web Links:

View this course online: http://pdtraining.co.nz/courses/knowledge-management-training-course



http://pdtraining.co.nz/courses/knowledge-management-training-course



Employee engagement involves helping employees to become more productive, focused and organised. The success ofyour staff is directly related to the success of any organisation.The pdtraining Employee Engagement Training Course provides understanding and skill building in the various methodsof employee engagement such as attention zones, goal setting, prioritising, focusing, and evaluating. Training inemployee engagement helps managers to keep employees motivated, productive and fulfilled. Happy staff producebetter results!This engaging course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.Please click on the Public Class tab below to view our Employee Engagement Training Course schedule by city or clickthe In-House Training tab to receive a free quote for courses delivered at your preferred location.

Employee Engagement Outline

Foreword:Having an engaged workforce is critical to organisational success. A distracted workforce is less than effective.Employees who do not pay attention to their work can waste valuable time and make careless mistakes.So how do you improve employee engagement and create people who are 'connected and committed' to the business?This course will develop employee engagement as a useful skill that allows managers to connect with their employees onan emotional level and motivate them to focus on their work and how to reach their personal and company goals. Itexamines why employee engagement is important and valuable, how to foster and measure employee engagement andlink it to key organisational goals and outcomes.

Outcomes:Wake up! Disengagement is costing your company millionsIdentify the different types of attentionCreate strategies for SMART goalsImplement proactive methods to create engagementProcrastination: Eat that frog!Manage time and productivityDevelop strategies for an engaged workforceIdentify the different personality types & how they fit into a plan for employee motivation

Employee Engagement Training Course - Lesson 1Getting Started

Workshop ObjectivesPre-Assignment Review

Employee Engagement Training Course - Lesson 2Introduction to Employee Engagement

What Is Employee Engagement?Stop Thinking and Pay Attention!What Is Mushin?What is Xin Yi (Heart Minded)?

Employee Engagement Training Course - Lesson 3Types of Attention

Focused AttentionSustained AttentionSelective AttentionAlternating AttentionAttention CEOAttentional Blink

Employee Engagement Training Course - Lesson 4Strategies for Goal Setting

Listening to Your EmotionsPrioritisingRe-Gating

Employee Engagement Training Course - Lesson 5Meditation

BetaAlphaThetaDeltaGamma

Employee Engagement Training Course - Lesson 6Training Your Attention

MushinMeditationFocus ExecuteVisualisationCase Study

Employee Engagement Training Course - Lesson 7Attention Zones Model

Reactive ZoneProactive ZoneDistracted ZoneWasteful ZoneCase Study

Employee Engagement Training Course - Lesson 8SMART Goals

The Three P’sThe SMART WayPrioritisingEvaluating and Adapting

Employee Engagement Training Course - Lesson 9Keeping Yourself Focused

The One Minute RuleThe Five Minute RuleWhat to Do When You Feel Overwhelmed

Employee Engagement Training Course - Lesson 10Procrastination

Why We ProcrastinateNine Ways to Overcome ProcrastinationEat That Frog

Employee Engagement Training Course – Lesson 11Prioritising Your Time

The 80/20 RuleThe Urgent / Important MatrixBeing AssertiveCreating a Productivity JournalThe Glass Jar: Rocks, Pebbles, Sand and Water

Employee Engagement Training Course - Lesson 12Wrapping Up

Words from the Wise

Web Links:

View this course online: http://pdtraining.co.nz/courses/employee-engagement-training-course



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Are you looking for a practical, fun and respected team building and cultural improvement program for yourorganisational leaders to champion company-wide? Then FISH! is the solution!The pdtraining FISH! For Leaders training program will help management to embrace and implement a remarkable set offour practices company-wide that profoundly improve morale and relationships.The FISH! philosophy has transformed team cultures and team work around the planet. Give your management the toolsthey need to bring the four FISH! practices to your organisation’s team building activities.This dynamic and highly valuable training course is now available New Zealand wide including Auckland, Wellington andChristchurch.Please click on the Public Class tab below to view our FISH! For Leaders training course schedule by city or click the In-House Training tab to receive a free quotefor courses delivered at your preferred location.

FISH for Leaders Outline

Foreword:The FISH! management course is a one day workshop that shows your leaders how to apply The FISH! Philosophy tobuild a highly effective organisational culture. By allowing leaders and management to attend the course, you will havean effective means to begin the process of learning how to develop a high-performance culture in your teams andworkplace. The course helps leaders buy into the cultural improvement practices that thousands of leaders globally havesuccessfully implemented.

Outcomes:The FISH! For Leaders training course is for anyone, from business owners to frontline supervisors, who wants to leadmore effectively.By the end of this course, participants will:

Build the trust that helps teams be more productive and adapt quickly to change.Listen and communicate better.Embody the attitudes and values you want to see in your organisation or team.Remove fear and inspire people to be their best for customers, for each other and for the organisation.

Introduction

The four FISH! practicesWatch the film "It starts with me"

Practice 1: Be There

To Be There as a leader, you must:Understand your impactGet curiousFind common groundGet to know peopleBe yourself

Practice 2: Play

As a leader, you can encourage a Play-full environment by:Understanding the role of funDon’t squash ideasEmphasise learningDefine the playing field

Practice 3: Make Their Day

A leader makes their day by:Learn to give specific praiseHow to listen to others’ thoughtsHow to look for the best in peopleLearn how to help others grow

Practice 4: Choose Your Attitude

Choose Your Attitude helps us to:Practice to become awareMake a conscious choiceReshape our perceptionsStrengthen relationshipsBuild commitment

Activities:

It starts with me

Learn how to become an infectious leaderWhat do your team members catch from you?

Find it, Live it, Coach it!

Learn how to find your "IT"Learn how to live "IT"Learn how to coach "IT"

Asking for coachingReceiving coachingCoaching others

How to build a FISH! community of leaders:

How to do the journey togetherHow to support one anotherHow to hold each other accountableHow to create a safe environment

Beyond the workplace self-survey

Looking at how you live the four practices in life

Self Assessment

This self-assessment tool gives you a quick scan of your leadership style as it relates to the FISH! practices.

Web Links:

View this course online: http://pdtraining.co.nz/courses/fish-for-leaders



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An organisation is fueled by its vision and values. Effective strategic business planning helps an organisation to stayfocused, analyse the marketplace, set accurate goals and assign responsibilities appropriately.The pdtraining Strategic Business Planning Training Course provides you with the skills to implement change, identify thefoundation of your organisation, create valuable reports, set achievable goals and implement smart strategies.This highly valuable and effective training course is now available New Zealand wide including Auckland, Wellington andChristchurch.Please click on the Public Class tab below to view our Strategic Business Planning Training course schedule by city orclick the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Strategic Business Planning Training Outline

Foreword:During this Strategic Business Planning Training Course, participants develop skills and understanding in identifyingcompany values, defining the company vision, conducting SWOT analysis, creating a strategic plan, implementing andevaluating a strategic plan, using strategy maps and balanced scorecards, and more.This short and exhaustive training course is the fastest way to master the art and craft of creating perfect strategicbusiness plans.

Outcomes:After completing this course, participants will have learned to:

Identify the values that support their companyWrite a mission statement that explains what the company’s purpose isComplete meaningful SWOT analysesUse tools and techniques to create a strategic plan that directs the organization from the executive to the front lineLearn ways to implement, evaluate, and review a strategic planUse related tools, such as the strategy map and balanced scorecard, can help them develop a strategic planUnderstand strategic planningSet goalsAssign roles and responsibilitiesKeep everybody accountableGather supportMake changesUse presentation options, including infographics and reports

Strategic Business Planning Training Course Lesson 1Course Overview

Welcome & IntroductionWorkshop ObjectivesWhat is Strategic Planning?

Strategic Business Planning Training Course Lesson 5Making the Change

Preparing For ChangeThree Phases of ChangeEndingsTransitions/Neutral ZoneControl & Change

Strategic Business Planning Training Course Lesson 2Foundations of Strategic Planning

Identifying ValuesDefining Your VisionDesigning a Mission Statement

Strategic Business Planning Training Course Lesson 6How Does It Look?

ReportsInfographicsPresentationsCreative Considerations

Strategic Business Planning Training Course Lesson 3Setting Goals

SWOT AnalysisSetting Business GoalsAssigning Roles, Responsibilities, and AccountabilitiesProblem Solving in Action

Strategic Business Planning Training Course Lesson 7Getting There

Staying FocusedSecurity ConsiderationsStrategy MapBalanced ScorecardCase Study

Strategic Business Planning Training Course Lesson 4Strategic Planning Snapshot

The Strategic Planning CycleGathering SupportPutting It Into Practice

Strategic Business Planning Training Course Lesson 8Workshop Wrap Up

Workshop ReviewTeam Action Plans

Web Links:

View this course online: http://pdtraining.co.nz/courses/strategic-business-planning-training-course



http://pdtraining.co.nz/courses/strategic-business-planning-training-course



In the workplace, you’ll need to make decisions and resolve problems frequently. And while many of your decisions arenot so important, some are potentially life changing. So learning how to use effective strategies and tools will help you tomake the right decisions at the right time.The pdtraining Problems Solving and Decision Making Training Course provides you with skills such as problem solvingtechniques and models, organising methods, ways to conduct research, and identifying options to achieve accuratedecision-making and problem solving.This highly valuable and effective training course is now available across New Zealand including Auckland, Wellingtonand Christchurch.Please click on the Public Class tab below to view our Problems Solving and Decision Making Training course scheduleby city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Problem Solving and Decision Making Training Outline

Foreword:Correct and timely decision-making can be done using specific techniques and enhanced knowledge of the self andsituations. During this Decision Making Training Course, participants receive training in applying problem solving to helpdecision making, identify appropriate solutions, use creativity, evaluate situations and people, predict outcomes, andmore.Having a process to work through can take the anxiety out of problem-solving and make decision-making easier. That’swhat this two-day workshop is all about.

Outcomes:This short and dynamic training course is the fastest way to develop skills in effective decision making so that goals canbe reached on time every time.After completing this course, participants will have learned to:

Apply problem-solving steps and toolsAnalyse information to clearly describe problemsIdentify appropriate solutionsThink creatively and be a contributing member of a problem-solving teamSelect the best approach for making decisionsCreate a plan for implementing, evaluating, and following up on decisionsAvoid common decision-making mistakesUnderstand problem-solvingMake correct and timely decisionsUse problem-solving model and toolkitUse SWOT AnalysisMake good group decisionsAnalyse and select solutionsPlan and organise

Decision Support -Problem Solving & Decision Making Training Course Day 1

Problem Solving & Decision Making Training Course -Lesson 1Introduction

IcebreakerHousekeeping ItemsThe Parking LotWorkshop Objectives

Problem Solving & Decision Making Training Course -Lesson 4Getting Real

Pre-Assignment ReviewDebrief

Problem Solving & Decision Making Training Course -Lesson 2Definitions

Defining Problem Solving & Decision MakingProblem IdentificationEight Essentials to Defining a ProblemProblem Solving in Action

Problem Solving & Decision Making Training Course -Lesson 5The Problem Solving Model

Model OverviewReal ProblemsDebriefPhase OnePhase TwoPhase Three

Problem Solving & Decision Making Training Course -Lesson 3Making Decisions

What it MeansTypes of DecisionsFacts vs. InformationDecision-Making Traps

Problem Solving & Decision Making Training Course -Lesson 6Case Study

The TruckDebrief

Decision Support -Problem Solving & Decision Making Training Course Day 2

Problem Solving & Decision Making Training Course -Lesson 1The Problem Solving Toolkit

The Basic ToolsThe FishboneDegrees of SupportCreative Thinking MethodsBrainstorming & BrainwritingDebriefMore Methods

Problem Solving & Decision Making Training Course -Lesson 4Making Good Group Decisions

Working Toward the DecisionAvoiding Fatal Mistakes

Problem Solving & Decision Making Training Course -Lesson 2Aspirinia

Decision InformationIndividual Actions StepsGroup PlanningExercise Debrief

Problem Solving & Decision Making Training Course -Lesson 5Analysing & Selecting Solutions

Selecting CriteriaCreating a Cost-Benefit AnalysisDebrief

Problem Solving & Decision Making Training Course -Lesson 3Swotting Up

SWOT AnalysisIndividual Analysis

Problem Solving & Decision Making Training Course -Lesson 6Planning & Organising

IntroductionFollow-Up AnalysisEvaluateAdapt, Close & Celebrate

Web Links:

View this course online: http://pdtraining.co.nz/courses/problem-solving-and-decision-making-training-course


Public Classes - Enrol Now!

http://pdtraining.co.nz/courses/problem-solving-and-decision-making-training-course


