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Track: Mobile & Web Marketing #CNX14 CUSTOMER JOURNEY SHOWCASE MARKETING THOUGHT LEADERS EMAIL MARKETING PRODUCT STRATEGY & ROADMAP PERSONAL TRANSFORMATION & GROWTH SOCIAL MARKETING MOBILE & WEB MARKETING DEVELOPERS HANDS-ON TRAINING INDUSTRY TRENDSETTERS CREATIVITY & INNOVATION SALESFORCE FOR MARKETERS ROUNDTABLES

#CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

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The “Year of Mobile” has come and is here to stay. It’s no longer a question of “if” brands should have a mobile presence, it’s “how” and “when.” In this session, you’ll hear strategies and tactics from brands who have implemented successful mobile marketing campaigns that achieve results.

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Page 1: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

CUSTOMER JOURNEY SHOWCASE

MARKETING THOUGHT LEADERS

EMAIL MARKETING PRODUCT STRATEGY& ROADMAP

PERSONAL TRANSFORMATION

& GROWTH

SOCIAL MARKETING MOBILE & WEB MARKETING

DEVELOPERS HANDS-ON TRAINING

INDUSTRY TRENDSETTERS

CREATIVITY & INNOVATION

SALESFORCE FOR MARKETERS

ROUNDTABLES

Page 2: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

#CNX14

Get Started with Mobile Marketing:Email, SMS, Push, and Responsive Email & Web

Jamie Smith, Marketing Director at Shoutz, Inc.

Joel Morrow, CEO of Digital Fusion

Mike Koocher, CIO of Phantom Fireworks

Greg Murphy, Mobile Product Manager at ExactTarget

Page 3: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

3.13.3

Average Hours Per Day Spent on Mobile Device

Get Started with Mobile MarketingGreg Murphy

Product Manager, Mobile

Page 4: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Jamie Smith, Marketing Director Joel Morrow,

CEOMike Koocher,

CIO

Meet Our Speakers

Page 5: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Got a question? Text me.

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 6: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Text to win a FitBit Flex!

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 7: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Track: Mobile & Web Marketing

#CNX14

Shoutz, Inc.Jamie Smith@JamieCCCrunch

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 8: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 9: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 10: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 11: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Page 12: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Track: Mobile & Web Marketing

#CNX14

Digital FusionJoel Morrow

@joelmorrow

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 13: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 14: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 15: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Track: Mobile & Web Marketing

#CNX14

Phantom FireworksMike Koocher

@FireworksIT

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 16: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 17: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 18: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 19: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Track: Mobile & Web Marketing

#CNX14

Making The Case For Mobile

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 20: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Track: Mobile & Web Marketing

#CNX14

Finding Success

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 21: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Winning Numbers AlertOpen Rate: 53%

Ticket Match AlertOpen Rate: 40%

Jackpot Update AlertOpen Rate: 4%

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 22: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

9,200,000Messages sent to Users

25%56% 36%

Email OpenRate

Push OpenRate

Growth Rate

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 23: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

365% Total ROI

1.6% Buy Rate(11x higher than Email at 0.15%)

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 24: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

First 18 Days:

19,625Subscribers

Welcome Offer Redemption

Rate:

56%

1st Week Offer Redemption

Rate:

25%

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 25: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

$2,068,000Revenue from Welcome SMS

Messages

$635,000Incremental

Revenue Driven by Bounce-Back Offers

50-to-1Program revenue-to-expense ratio

($635,000/$12,500)

Page 26: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Track: Mobile & Web Marketing

#CNX14

Lessons Learned

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 27: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Track: Mobile & Web Marketing

#CNX14

What’s Next?

Text QUESTION [message] to 59545Msg&Data Rates May Apply.

Page 28: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

MobileConnect Screenshot

PLACEHOLDER SCREEN

Click to paste picture if copying from other slide. Click in center to browse for file to place

Page 29: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

MobilePush Screenshot

PLACEHOLDER SCREEN

Click to paste picture if copying from other slide. Click in center to browse for file to place

Page 30: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Track: Mobile & Web Marketing

#CNX14

Questions?

Page 31: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Track: Mobile & Web Marketing

#CNX14

Fitbit Giveaway

Take the Survey in the Connections 2014 Mobile App

Join the Conversation!

#CNX14

Page 32: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Page 33: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

Track: Mobile & Web Marketing

#CNX14

Thank you!

Page 34: #CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive Email & Web

Track: Mobile & Web Marketing

#CNX14

CUSTOMER JOURNEY SHOWCASE

MARKETING THOUGHT LEADERS

EMAIL MARKETING PRODUCT STRATEGY& ROADMAP

PERSONAL TRANSFORMATION

& GROWTH

SOCIAL MARKETING MOBILE & WEB MARKETING

DEVELOPERS HANDS-ON TRAINING

INDUSTRY TRENDSETTERS

CREATIVITY & INNOVATION

SALESFORCE FOR MARKETERS

ROUNDTABLES