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•CNVs•Family Businesses•Franchises•Non-profits
1. Identify Opportunities ◦ Create vision, designate venture champion, identify
entrepreneurial team2. Refine Concept
◦ Prepare concept and vision statement, draft business plan summary
3. Business Plan4. Determine Form for CNV
◦ CNV, Spin-off, subsidiary, internal project5. Establish CNV
◦ Talent, resources, capabilities transfer from parent company
Chapter 8: Table 8.7
Contrasts between independent ventures and corporate ventures
Types of VenturesTypes of Ventures
88
Technology Ventures: From Idea to Enterprise
May generate financial surplus but may not distribute surplus to officers, investors, employees
Vision is to create social value vs economic value◦ Gugenheim Museum ( http://www.guggenheim.org
) Consumer Cooperative
◦ REI began with 23 fellow climbers in Pacific NW◦ REI has 2 million active members w/63 outlets and
direct sales( http://www.rei.com )
80% of businesses in U.S. are family owned 25% of Fortune 1,000 are family controlled
◦ Anheuser-Busch◦ Cargill◦ Ford Motor ◦ Gallo◦ Archer Daniels Midland◦ NASCAR◦ Pruitt
Advantages Disadvantages
Business Format Franchise◦ Wendy’s, Holiday Inn, My Girlfriend’s Kitchen
Trade-name Franchise◦ Ace Hardware
Product Distribution Franchise◦ Auto Dealers, Caterpillar
Advantages Disadvantages
Advantages Disadvantages
Family focused business Works with part-time operation
◦ Tupperware◦ Mary Kay Cosmetics◦ Amway
Direct Selling Association◦ http://www.dsa.org
Geographic concentration of interconnected companies in a particular field◦ Hollywood◦ Silicon Valley◦ Napa, Sonoma Valley
Likely to find both complementary and competitive capabilities/resources◦ Employees ◦ Infrastructure
Kissimee – Disney World, Epcot, Universal, http://www.floridakiss.com/do/index.php
1982 - 7 Chicago residents died from cyanide laced Tylenol
Managers overrode FDA & recalled at cost of $100 million
3 months, 93% felt J&J had done a good job J&J rated #1 in Fortune’s 300 most admired
U.S. corporations
Manufacturers kept Dalkon Shield on market after product difficulties discovered
9,000 claims involving serious injury Robins eventually filed for bankruptcy
National poll - 58% rated ethical standards of business executives as fair or poor
Time - 76% saw lack of ethics in business as contributing to tumbling moral standards
Street crime costs U.S. $4 billion per year White collar crime costs U.S. $40 billion per
year
CEO
Senior Mgmt
Middle Mgmt
Line Workers
Line Workers
Middle Mgmt
Senior Mgmt
CEO
Flexibility Stability Needs of the Environment
External
Strategic Focus
Internal
BureaucraticCulture
Adaptability CultureFocus on external environment and change to meet customer needs
3M – individual initiative and entrepreneurship
Mission CultureConcerned with serving customers in a
specific market but without the need for rapid change
Harley Davidson
Clan CultureFocus on involvement and participation of the organization’s members
Needs of employees is the best route to productivity
Ben & Jerry’s http://www.benjerry.com Starbucks
http://www.starbucks.com
Bureaucratic CultureInternal focus and a consistency orientation for a stable environment
symbols, heroes, ceremonies
Marine Corps, SDSM&T
Strong adaptive culturethe whole is more important than the partsequality and trust are primary valuesculture encourages risk taking, change and improvement
Economic responsibilities Legal responsibilities Ethical responsibilities Discretionary responsibilities
Free Market Hand of Government Hand of Management
Shareholders◦ primary role of mgmt is to earn profit and dividends
for shareholders Employees
◦ managers from Film Recovery Systems found guilty of murder in death of employee from cyanide poisoning
◦ DuPont spent $1.5 million to renovate child-care facilities
Customers◦ product liability issues (has pendulum swung too far?)◦ quality is the name of the game
Local Community◦ businesses and community are interdependent and have
complementary needs◦ both may function more effectively with high level of
mutual support Society
◦ many business leaders involved in educational reform◦ Nabisco - $30 million to 45 schools with innovative
programs International Community
◦ Union of International Associations in Brussels list of 10,000 world problems
try to satisfy all stakeholders are committed to a higher purpose value continuous learning aim high
Atlantic Richfield, Dayton Hudson, John Deere, Honeywell, Levi Strauss, Motorola, Weyerhaeuser
James O’Toole, Vanguard Management: Redesigning the Corporate Future, 1986.
Social forecasting◦ systematic process of identifying social trends
Opinion surveys Social audits
◦ systematic evaluation of social performance of an organization (Ben & Jerrys)
Issues management◦ process of identifying emerging social issues of
particular relevance to the organization Social scanning
◦ informal issues management
Cover page Table of contents Executive summary Opportunity Ch 2 Strategy Ch 3 , 4 Business Concept 5.3, 6.4, Ch 10 Marketing Plan Ch 11 Organizational Structure Ch 12, 14.3, 5.2 Operations Ch 13, 15 Financial Plan Ch 16, 17 Risks/Milestones Ch 6
Technologies looking for a problem Unclear business model or value proposition Incomplete market analysis Inadequate assessment of risks Gaps in capabilities of management team Lack of focus or sound mission Too many top-down assumptions (1% of
market) Limited confirmation of customer demand Limited performance metrics (ROI, Market
Share) Poor description of revenue and profit
drivers
PeopleTeam, capabilities,
commitment
OpportunityCustomers, Strategy
Business Model
ResourcesFinancial, Physical
Intellectual
DealRisk vs Reward,
Incentives, Ownership
Business
Plan
+