CMT approved version for consultation-July 2008

Draft 4, July 2008 Page 1

East Riding of Yorkshire Community Legal Advice Network

Needs Analysis

Executive Summary The aim of a Community Legal Advice Network is to ensure that once a client contacts any part of the Network they will have access to the help they need to resolve their civil legal problems and to reduce the amount of times a client needs to be referred on. Pivotal to the success of the concept is the intention to design the Network’s services around people’s needs. This paper forms the first step towards the development of a Community Legal Advice Network in the East Riding and it is available for consultation between 17 July and 21 August. Consultation responses will be incorporated into a final Needs Analysis document that will inform the production of a Tender Specification for the East Riding of Yorkshire Community Legal Advice Network. This paper pulls together information from a variety of sources in order to build up a picture of the advice priorities for the East Riding of Yorkshire. Statistical information on the East Riding is provided, as are maps highlighting areas of potential need for legal advice. The document also takes account of local strategies for legal advice and current demand for legal aid and general advice. The document recommends that the following areas of law form priorities for the development of the East Riding Community Legal Advice Network:

• Welfare benefits • Debt • Housing • Community care • Employment

The Network will aim to serve all residents of the local population but particularly those who are socially excluded and who need both protection of the law and help to move forward. The following client groups will therefore represent particular priorities for the delivery of services:

• The unemployed and people on low incomes • People with long-term illness or disability (including mental health) • Young people (including those leaving care) • Older people • BME and Migrant workers • People with problems relating to accommodation (including those in temporary

accommodation) • Victims of violence, including domestic violence

East Riding of Yorkshire Community Legal Advice Network: Priority Needs Analysis


The Network will aim to help all residents of the East Riding. However, some geographic areas are likely to have particularly high need for advice services or particular difficulties in accessing services and it will be a priority to ensure that advice reaches these communities. These include: Bridlington South The twenty most deprived LSOAs in the East Riding surrounding Beverley, Goole, Bridlington and Withernsea Goole South Minster and Woodmansey South East Holderness Bridlington Central and Old Town Bridlington South In terms of delivery of Network services it is clear that there are substantial gaps in access to advice and it is recommended that advice services should be accessible in Beverley, Goole, Bridlington, Pocklington, Hornsea and Withernsea. General help level advice should be available in the Haltemprice area. This document is available for consultation from 17 July to 21 August 2008. Consultation responses should be submitted in writing by 5pm on 21 August to: Simon Lowe East Riding of Yorkshire Council County Hall Beverley HU17 9BA Or by email to: [email protected]



East Riding of Yorkshire Community Legal Advice Network

Needs Analysis

1 Introduction The aim of a Community Legal Advice Network is to ensure that once a client contacts any part of the Network they will have access to the help they need to resolve their civil legal problems and to reduce the amount of times a client needs to be referred on. Pivotal to the success of the concept is the intention to design the Network’s services around people’s needs. Quantifying the advice needs of local residents is a complex and difficult task given the breadth and depth of legal issues encountered by people and the often intertwined nature of legal problems. Added to this, different sections of the population experience different types of problems and respond to them in different ways. This paper pulls together information from a variety of sources in order to build up a picture of the advice priorities for the East Riding of Yorkshire. It utilises national statistical datasets, for example, from the 2001 Census but also includes relevant local information. 2 Statistical Indicators The following provides a digest of information highlighting some of the key features of the East Riding of Yorkshire that have a bearing on the need for advice services. Alongside each key statistic is a narrative highlighting some of the main implications for advice delivery arising from the indicator. The list is not exhaustive but serves to highlight the key challenges for advice providers in the area. 2.1 People, Places and Families Population Implications for legal and advice services

The 2001 Census identifies that the East Riding has a population of 314,113. ONS Mid year estimates (2006) show this has risen to 330,878. Levels of inward migration evidence the desirability of life in the area. The East Riding has recorded the biggest net gain (25,300 people) of all local authorities in England and Wales over the past 8 years. Elderly retired – often moving from the urban areas of West Yorkshire and the City of Hull – make up a substantial proportion of this group, along with families attracted by high

• Clients’ knowledge of how to access

advice services.



quality education, low crime and the benefits of a rural or market town lifestyle. Source: ERYC CPA Corporate Self-Assessment 2008 The number of single parent families has shown an ongoing rise in the East Riding. In 1991, 2.32% of households were in this category. However by 2001 this had risen to 4.94%. The number of lone parent households with dependent children is 6.5% for England & Wales as a whole. The following wards have the highest proportion of lone parent households: Goole South (9%), Bridlington Central and Old Town (8.6%), Bridlington South (7.8%), Minster and Woodmansey (6.7%) and Goole North (6.5%). Source: Census 2001, ONS Mid Year Estimates 2006

• Advice needs of lone parents eg family law, social welfare law

East Riding of Yorkshire Council’s Data Observatory has ranked child poverty at LSOA level. DCLG highlights the following areas across the East Riding as areas where child poverty is an issue: clusters around the major centres of Beverley, Bridlington, Driffield and Goole but also significantly around Hornsea, and around Withernsea, Pocklington, Market Weighton, Haltemprice and Hedon. Source: DCLG 2007

• General social welfare law advice including welfare benefits, housing and debt advice.

Ethnicity, religion and migration

The non-white British communities represent only 2.4% of the East Riding’s total population compared to 13% for England. However, the ward with the highest proportion of BME residents is Cottingham North at 4.9%. Source: Census 2001

• Community access issues

There has been a substantial increase in the number of foreign nationals coming into the East Riding to work. In 2006-07 almost 1,300 new National Insurance numbers were issued to overseas nationals living in the East Riding compared to around 300 three years previously. The increase has been greater than that seen in neighbouring local authorities, albeit from a lower starting point. Migrants from new EU countries accounted for half of the new NI numbers in 2006-07 (Poland (42.1%, Latvia

• General social welfare issues including housing and employment advice.



14.3% and Lithuania (4.8%)). Migrants are living in the urban parts of the area – Goole, Bridlington, Beverley and Driffield, in addition to villages alongside the A63. Some of these are also the areas where the most deprived LSOAs are located. In addition there are two concentrations just north of Hull and near Holme upon Spalding Moor. Migrants living in the East Riding work inside and outside of the East Riding, there are also significant numbers living in Hull but working for employers based in the East Riding. There is also a significant employer near Pocklington. Source: NI Recording System & International Economic Migrants Data Briefing for East Riding of Yorkshire Transport There is a higher than average level of car ownership in the East Riding. Only 20.2% of households do not own a car/van compared to the national average of 26%. In some parts of the East Riding public transport is limited to a once weekly service to the nearest town. For those people having difficulty accessing an early bus out of their village, there is no other way of accessing advice and other services. Less than 5% of the East Riding’s population travel to work by public transport compared to 15% nationally. Source: Bus Routes – ERYC; Car Ownership – 2001 Census

• Accessibility of services for those limited

to public transport • Access implications arising from rural

nature of the area

Overall, the rural nature and sheer geographic size of the East Riding, combined with limited affordable public transport services, will have a greater impact on residents than elsewhere in seeking legal advice. Source: Census 2001

Population Projections With an average age of 41.17 years, compared to the national average of 38.6, the East Riding currently has a relatively old population.

• Older persons’ welfare benefits and

associated issues of social welfare law • Issues of community care law



In addition there has been a growth in the numbers of older people in the East Riding with those aged over 65 accounting for 18.4% of the total population. Source: Census 2001 It is projected that by 2031 29% of the East Riding’s population will be aged over 65 compared to 21.7% for England and Wales. Source: ONS Population Projections 2006

The table at page 12 shows that 42.7% of the population of Bridlington North is claiming state pension. A further 6 wards hold more than 26% of state pension claimants: Cottingham South, North Holderness, South Hunsley, Willerby and Kirk Ella, East Wolds and Coastal and Driffield and Rural. Source: Census 2001

Teenage Conception The teenage conception rate for Bridlington (per 1000 population) in 2004 is 65.6 compared to 28.7 for the region and 41.7 for England & Wales. Source: ONS via teenage pregnancy co-ordinator

• Family law issues • Family mediation issues • General social welfare law issues

Domestic Violence The ERYC Domestic Violence Accommodation Project (DVAP) reports an increasing number of referrals as a result of domestic violence incidents from 545 in 2003-2004 to 1065 in 2007-2008. Source: ERYC DVAP

• Family law issues • General social welfare law issues

Children in Care ERYC reports that in May 2008 there are 256 children in care (270 overall). Between April 2007 and March 2008 107 children were taken into Local Authority care. 148 children left Local Authority care during the same time period. Source: ERYC

• Family law issues • General social welfare law issues



2.2 Health Inequalities Mortality Implications for legal and advice services Men living in the East Riding can expect to live to 78.1 and Women have a life expectancy of 81.7 years. Source: ONS Jan 2004-December 2006

• General social welfare law issues. • Community care issues.

However, there are substantial health differences between the super output areas in the East Riding. This can equate to a 9 year difference in life expectancy between the highest rated and lowest rated SOAs. Source: Experimental Statistics, ONS

Bridlington South, Hessle and Snaith, Airmyn, Rawcliffe and Marshland compare significantly lower than the England average of 78.5 years in 2000-2004. Source: ERYC

East Riding residents experience higher than average levels of lung cancer compared to England and Wales, but lower than Yorkshire and Humberside. Source: Experimental Statistics, ONS

The estimated rate of binge drinking in adults and the rate of road injuries and deaths are both higher than average for England. Source: Health Profile 2008 - East Riding of Yorkshire

Mental Health A relatively low proportion of the population of the East Riding are estimated to have some kind of mental health problem (32.5 per 100,000 population compared an England rate of 37.2 per 100,000 population). However, there are no specialist level legal aid services available in the area to serve this need for mental health and community care advice. Source: Yorkshire & Humberside Public Health Observatory

• Issues of mental health law, community

care and general social welfare law issues.

The East Riding hosts a substantial number of static caravans, particularly along the coastal area. People who frequently live in the caravans for up to 10 months of year.



When, for example, one member of a couple becomes ill there is no local family support and residents can become very isolated. This can result in unaddressed mental health and community care issues, particularly when people are living alone. Source: ERYC Disability and Limiting Illness Some 11,065 people, equivalent to 5.61% of the East Riding’s working age population claim Incapacity Benefit or Severe Disability Allowance compared to 4.6% for England & Wales. Source: NOMIS, 2007

• Advice needs of people with disabilities

eg general social welfare law issues, community care advice

• Ensuring services are accessible to people with disabilities

Some 8.74% of people describe their health as ‘Not good’ compared to 9.22% nationally. Source: Census 2001

• Advice needs of people with disabilities eg general social welfare law issues, community care advice


18.11% of all people in the East Riding have a limiting long-term illness, and 31.17% of all households contain at least one person with a limiting long-term illness. The highest concentrations are located in Bridlington North, Bridlington South, Bridlington Central and Old Town, South Hunsley and North Holderness. Source: Census 2001

• Advice needs of people with disabilities eg general social welfare law issues, community care advice


2.3 Housing/Accommodation Affordable Housing A key issue for the East Riding is affordable housing. House prices have increased from an average of £117,860 in 2003 to £154,721 in 2005, an increase of over 30%. Average household income increased by less than 11% between 2004 and 2007. Source: Land Registry, NESS

• Housing advice needs • Debt advice needs

The implications of this are that local people are more likely to have difficulty in purchasing their own home and therefore more likely to have to rely on rented accommodation. This



is in relatively short supply in the East Riding (see Tenure, below) so increased demand for this type of accommodation can result in higher rents being charged and difficulties in establishing the correct amount of housing benefit. In addition, residents may have stretched their finances to the limit to be able to afford their home purchase. In a climate of increased volatility in interest rates and increasing petrol and utility bills their homes may be at risk, giving rise to a need for debt advice.

Overcrowding Implications for legal and advice services 3,489 households have a space deficit of one or more rooms. This accounted for just over 2.66% of households. Source: Census 2001

• Housing advice needs

Tenure The proportion of households accommodated in Council housing is 9.01% compared to 13.2% for England & Wales. Housing Associations accommodate 1.62% compared to a national average of 5.95% and 7.49% of households rent privately compared to 8.72% nationally. The majority of households in the East Riding are owned properties, either owned outright or via a mortgage. Source: Census 2001

• Housing advice needs and general

issues of social welfare law

The proportion of local authority homes classified as “non-decent” reduced from 22% in 2005/6 to 17% in 2006/7, while the percentage change in non-decent dwellings increased from 24% to 27%. Source: ERYC Data Observatory

Housing Needs 5.9% of households in the East Riding are in housing need and want to move to solve the problem. Housing need is highest in Withernsea with 15% of all households being affected. Housing need most frequently relates to problems with the property’s size, repair or location. Source: East Riding of Yorkshire Council Housing Needs Survey

• Housing advice needs and community

care law



Debt No specific figures are available purely for the East Riding, however, 909 housing repossession actions were entered in the first nine months of 2007 at Kingston upon Hull County Court, an 18% increase on the same period in 2006. Source: Ministry of Justice, 2007

• Debt advice and county court

representation on mortgage and rental possession proceedings

No specific figures are available purely for the East Riding, however, 432 personal insolvency and bankruptcy petitions were entered at Kingston upon Hull County Court in the first nine months of 2007. This represents a 20% decrease on the same period in 2006. Source: Ministry of Justice, 2007

• Bankruptcy advice and debt advice relating to personal insolvency

East Riding of Yorkshire Council’s Data Observatory has combined statistics on those residents expressing an interest on debt management, consolidation of loans and having difficulty with repayments on loans. This highlights areas across the East Riding as areas of potential high need for debt advice: South East Holderness, Goole North and Goole South; followed by Driffield Rural, Howdenshire, Market Weighton, Hessle, Wolds Weighton, Snaith and East Wolds and Coastal. Source: Acxion

• General debt advice.

The East Riding Citizens Advice Partnership notes a steady increase in debt enquiries over the past two years, from approximately 1,400 in the quarter covering April to June 2006 to more than 4,000 in the quarter covering January to March 2008. Debt enquiries made up 49% of the total enquiries between April 2007 and March 2008, benefits enquiries 24% and housing 5%. Source: East Riding Citizens Advice Partnership Monitoring Information

• General debt advice. • General benefits and housing advice.

Homelessness The number of people in the East Riding presenting as homeless peaked in 2005/6 at 1,257, falling to 1187 in 2007/08. The

• Housing and homelessness advice

needs, benefits advice needs and general social welfare law issues



percentage of people accepted as being homeless has fallen to around 39% of presentations in 2007/08. The number of people accepted as being homeless had reduced to 403 in 2006/7 but rose in 2007-08 as a result of the flooding affecting the area in 2007 and the closure of two residential care homes in the area. In 2007-08 the largest proportion of those accepted as homeless were households with children or a pregnant woman (295); the next highest groups were those needing emergency accommodation (56), older people (42), people with a physical illness or disability (24) and those suffering from violence or domestic violence (21). The two major reasons for loss of last settled home include family/friends licence termination and the loss of an assured shorthold tenancy. In addition to those accepted as homeless and in priority need (above), between 35 and 56 people have been found to be homeless, eligible but not in priority need in each quarter from 2006. Source: East Riding of Yorkshire Council Homeless Information 2007-08

2.4 Work & Economic Activity Income Implications for legal and advice services 18,219 (18.27%) of East Riding households have a reported income of less than £200 per week. Of this figure, 4,442 have an income of less than £100 per week. More than half of these (55%) of these are living in rented accommodation; 10% of these are paying a mortgage and just over 30% of these are living in a property they own without a mortgage. Source: East Riding of Yorkshire Council 2007

• General social welfare law issues • Minimum wage enforcement • Employment rights and conditions • Housing advice

Welfare Benefits The Income Support Claimant Rate in the East Riding is 3.77%: the regional average is 6.51% and the average for England & Wales of 4.6%. Source: NOMIS 2007

• General social welfare law issues



The following wards report the highest proportion of the population claiming Income Support are: Bridlington South 6.5%; Goole South 5.1%; Bridlington Central and Old Town 4.8% and South East Holderness 3.7%. Source: Census 2001 The Pension Credit Claimant Rate in the East Riding is 21.14%: in line with the average for Great Britain of 22%. The East Riding has a slightly lower level of claim for guarantee credits only (4.97%) than the national average of 6.4%. Source: NOMIS 2007

• Older persons’ welfare benefits

Economic Activity & Unemployment 4.51% of people aged 16-74 are permanently sick/disabled compared to 5.5% for England & Wales Source: Census 2001 The following wards report the highest proportion of the population with a limiting long term illness: Bridlington North 26.8%; Bridlington South 25.8%; Bridlington Central and Old Town 24.5%; South Hunsley 23.4% and North Holderness 22.3%. Source: Census 2001

• Advice needs of people with disabilities.

eg general social welfare law issues, community care advice

• Ensuring services are accessible to people with disabilities.

The East Riding’s unemployment rate is 2.1% compared to 3.8% nationally. The following wards have a higher than national unemployment rate: Bridlington South 6.3%; Goole South 5.8% Bridlington Central and Old Town 4.1% and South East Holderness 3.4%. Source: NOMIS 2007 and Census 2001

• General social welfare law issues • Back-to-work welfare benefits and

‘better-off’ calculations • Employment advice services securing

sustainable employment and enforcing rights to maternity/ paternity leave and flexible working patterns

Employment within the East Riding includes hotels, small manufacturers, dock and fishing work, agricultural and seasonal work. The number of employment agencies offering short-term contracts is increasing. According to LSC research a number of these sectors of employment may give rise to a higher need for legal advice on employment issues. Source: East Riding Community Advice and Legal Service Partnership Needs & Supply Analysis 2004

• Employment advice services securing sustainable employment and enforcing rights to maternity/ paternity leave and flexible working patterns



3 Index of Multiple Deprivation 2007 3.1 Index of Multiple Deprivation 2007 (IMD 2007) The IMD 2007 is a measure of multiple deprivation at the small area level. The IMD 2007 is based on the idea of distinct dimensions of deprivation which can be recognised and measured separately. These are then combined into a single overall measure. The Index is made up of seven of these dimensions called ‘Domain Indices’. These relate to:

• Income; • Employment; • Health, deprivation and disability; • Education, skills and training; • Barriers to housing and services; • Crime; and • Living environment.

Based on IMD2007 average deprivation scores, the East Riding of Yorkshire is ranked 245th out of the 354 local authorities in England & Wales thus falling within the 41-50% percentile of least deprived authorities. Six of the ten worst ranked LSOA in the East Riding are located in Bridlington South and Bridlington Central and Old Town. The remainder of this section provides further information on the geographic distribution of deprivation in the area. 3.2 Ward and Lower Super Output Area (LSOA) Information The map below provides details of the electoral wards in the East Riding. Individual ward profiles are available from the East Riding of Yorkshire Council’s website at www.eastriding.gov.uk and prospective applicants for the Community Legal Advice Network contract are advised to view the general ward information that is available prior to making an application.



Figure 1: Electoral Wards in the East Riding of Yorkshire

The following table, however, provides the main demographic characteristics of each electoral ward and presents this as a percentage of the total for the area in order to highlight the most significant demographic characteristics of each ward. In the table, the wards with the lowest percentage scores have been highlighted. This reveals the following:

• 33.5% of the population in the East Riding are claiming state pension; • Lone parent households are highest in Bridlington South; • In Cottingham North non-white British populations account for over 3.1% of the total

ward residency • Bridlington Central and Old Town has the highest proportion of households with

limiting long-term illnesses.



Percentage of Total Population

Ward Name Ave

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Beverley Rural 2.5 6.8 74.5 2.1 21.3 0.8 12.8 0.6 0.5 20.8 3.3 Bridlington Central and Old Town 2.3 6.2 69.0 5.2 29.3 0.7 24.5 4.8 1.6 25.9 8.6

Bridlington North 2.1 4.3 71.0 3.3 32.4 1.1 26.8 1.8 1.1 42.7 3.3 Bridlington South 2.2 7.2 70.9 6.5 28.1 1.6 25.8 6.5 3.0 23.3 7.8 Cottingham North 2.3 17.3 76.8 1.9 30.4 3.1 15.7 0.8 0.8 23.4 3.5 Cottingham South 2.2 9.4 71.8 2.6 28.3 1.7 21.5 1.8 1.1 29.2 4.0 Dale 2.5 5.3 73.0 1.8 21.7 1.8 13.9 0.7 0.6 20.9 4.2 Driffield and Rural 2.3 6.3 71.4 3.7 22.8 0.6 18.4 2.1 1.1 26.1 5.2 East Wolds and Coastal 2.4 5.3 73.3 3.0 24.5 0.5 17.8 1.8 0.8 26.3 4.0 Goole North 2.3 6.9 71.6 3.6 24.2 0.9 19.9 2.6 1.4 22.8 6.5 Goole South 2.3 7.9 70.7 6.2 25.3 0.9 19.9 5.1 3.0 18.9 9.0 Hessle 2.4 7.0 71.5 3.0 20.4 1.5 16.6 1.8 1.2 19.6 6.3 Howden 2.4 6.6 73.3 2.8 20.6 0.5 15.7 1.2 1.0 21.3 4.9 Howdenshire 2.5 6.7 74.4 2.3 22.7 0.8 16.3 1.5 0.7 20.1 4.1 Mid Holderness 2.5 6.4 75.3 2.7 24.0 0.5 16.3 1.4 1.0 22.7 3.8 Minster and Woodmansey 2.3 6.8 72.2 3.2 20.6 1.3 15.9 2.7 1.2 19.3 6.7 North Holderness 2.3 5.8 70.7 3.9 27.2 0.8 22.3 2.4 1.2 29.2 5.6 Pocklington Provincial 2.4 5.8 72.1 1.6 20.0 1.4 15.0 1.0 0.5 22.9 3.9 Snaith, Airmyn and Rawcliffe and Marshland 2.5 6.1 74.0 2.8 22.9 0.6 16.3 1.6 1.1 22.2 4.1

South East Holderness 2.4 6.4 72.4 4.0 28.9 1.0 18.1 3.7 1.6 25.2 6.0 South Hunsley 2.4 4.8 73.7 1.6 25.0 2.3 23.4 0.7 0.5 26.7 3.2 South West Holderness 2.4 7.0 74.5 2.7 23.0 0.7 15.0 1.9 1.1 22.3 4.4 St Mary's 2.3 5.8 72.5 2.7 22.4 1.2 17.7 1.4 0.8 23.8 4.0 Tranby 2.3 6.7 73.4 2.7 23.2 1.4 17.4 1.5 1.1 24.3 5.0 Willerby and Kirk Ella 2.4 5.8 72.6 1.7 23.8 2.4 15.4 0.6 0.5 26.5 3.1 Wolds Weighton 2.4 5.8 75.0 2.5 22.2 1.5 15.3 1.0 0.7 20.6 3.9 Source: Nomis 2007 (N), Census 2001 (C) The chart below identifies the location of those people with a limiting long-term illness, job seekers allowance claimants, income support claimants, state pension claimants and lone parent households which are typically indicators of need for legal advice. It shows that these wards present the highest potential need for legal advice: Bridlington North Bridlington South Bridlington Central and Old Town North Holderness Cottingham South

Goole South South East Holderness South Hunsley Wolds and Rural



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LimitingLong-TermIllness

Source: Nomis 2007 (State pension, JSA and IS claimants), Census 2001 (Lone Parent Households, Limiting Long Term Illness) However, there are significant concentrations and variances of deprivation within the individual wards and the Index of Multiple Deprivation is now available at Lower Super Output Area (LSOA) level. The following table provides details of the [20] most deprived LSOA’s in the East Riding and the wards in which they are located. Within the table of the most deprived LSOAs the areas with the lowest rankings have been highlighted for ease of reference. The LSOAs in the 10% most deprived areas are highlighted in red; those in the 20% most deprived areas are highlighted in orange; those in the 10% least deprived areas are highlighted in dark green; and those in the 20% least deprived areas are highlighted in light green.



WARD LSOA ID 2007 Selected ID 2007 Domains (National Ranking)

Nat

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n

Bridlington Central and Old Town E01012928 3897 2573 3165 3727 2062 14192 Bridlington Central and Old Town E01012931 4220 2956 2059 4290 4952 22600 Bridlington Central and Old Town E01012932 5295 3582 4370 7268 3567 20405 Bridlington South E01012948 758 2090 375 1861 2150 31085 Bridlington South E01012944 1034 2608 255 2384 4263 29737 Bridlington South E01012946 2448 1425 1313 2490 2676 15173 Bridlington South E01012945 3013 4149 1486 5043 4402 31504 Bridlington South E01012952 4987 7324 1287 4875 11222 25726 Bridlington South E01012951 6523 7282 3063 6421 7656 31566 Bridlington South E01012949 7407 4976 4890 6104 7475 25155 Bridlington South E01012943 7744 9087 5474 9351 5059 32369 Goole North E01012997 7379 8739 7122 11093 6013 32433 Goole South E01013000 2432 4508 980 6291 3993 30583 Goole South E01013002 4739 4271 4411 14568 924 29658 Goole South E01012999 7249 7933 7927 16659 5051 32446 Goole South E01013004 7852 7885 7947 14776 4967 31687 South East Holderness E01013084 3173 2368 1391 2494 5854 28971 South East Holderness E01013083 4440 4505 2188 5662 6880 31086 South East Holderness E01013080 5285 4974 4886 6311 4515 26732 South East Holderness E01013086 7606 7528 6503 12952 8868 5996 It is clear that on a national basis the overall lowest ranked, and therefore most deprived, areas in the East Riding include those in Bridlington South, South East Holderness, Bridlington Central and Goole South. However, there are specific areas of deprivation within the table that should be highlighted here. In terms of Income deprivation within the East Riding, the lowest ranked areas include those in Bridlington South, South East Holderness and Bridlington Central and Old Town. In terms of employment deprivation within the East Riding, the lowest ranked areas include those in Bridlington South and Goole South. In terms of health and disability deprivation within the East Riding, the lowest ranked areas include those in Bridlington South and South East Holderness. In terms of education, skills and training deprivation within the East Riding, the lowest ranked areas include those in Goole South, Bridlington Central and Old town and Bridlington South. In terms of housing and services deprivation, the lowest ranked areas include those in South East Holderness.



4 ‘Causes of Action: Civil Law and Social Justice’ This study conducted by the Legal Services Research Centre (www.lsrc.org.uk), is the most in-depth and long-term study into civil justice problems conducted in England and Wales. The research paper highlights how solving civil legal problems can reduce demand on other public services when problems are addressed early. The publication presents a unique insight into the relationship between justiciable problems and deprivation and demonstrates the important role of advice and legal services in the fight against social exclusion. The study found that people who are vulnerable to social exclusion are the most likely to experience civil justice problems, principally:

• People with long-term health problems or disabilities • Lone parents • Those living in rented or high density accommodation • The unemployed and those on very low incomes • People aged between 25 and 44.

The analysis also revealed connections between problem types. Termed problem “clusters”, these connections can arise from a legal problem causing another or following on from another. Connections can also stem from coinciding characteristics of vulnerability to problem types, or coinciding defining circumstances of problem types. The analysis found the following four main problem clusters. Cluster Connected problems Family cluster

Divorce, relationship breakdown, domestic violence, children

Cluster 1 Consumer, money/debt, employment or neighbour problems

Cluster 2 Consumer, money/debt, employment, neighbours, owned, housing or personal injury problems

Cluster 3 Welfare benefits, homelessness or renting problems

The table below highlights the overall results of the predicted need analysis for the East Riding. It should be noted that the analysis was undertaken with data over a 3.5 year period (2001-2004), and that the figures presented would need to be divided by 3.5 in order to arrive at an annual prediction of advice need. Error! East Riding of Yorkshire East Riding total % of total

population Adult population 247,309 Predicted population with any justiciable problem

38,422 15.5%

Predicted population with a family problem

4,426 1.8%

Predicted population with a welfare problem

15,772 6.4%

Predicted population with a money problem

25,559 10.3%

Source: Legal Services Commission, 2006



The areas highlighted by the LSRC data as most likely to experience any kind of legal problem, ie a family, welfare or money related problem*, are Super Output Areas located in: • Bridlington South • Goole South • Wolds Weighton • South East Holderness • Bridlington Central and Old Town • Pocklington Provincial • St Mary’s (Beverley) • Howdenshire • Beverley Rural • Minster and Woodmansey • Snaith, Airmyn, Rawcliffe and Marshland (*Family problems include divorce, ancillary to relationship breakdown, domestic violence and children problems. Welfare problems include welfare benefits, rented housing, homelessness, discrimination or employment problems. Money problems include consumer, money/debt, employment or neighbour problems.)



A ward breakdown of the results from the predictive needs analysis is provided in the following maps.

Local Authorities

Wards

% any justiciable problem

23% - 27%

28% - 30%

31% - 33%

34% - 40%

Proportion of people likely to have any justiciable problem in East Riding of Yorkshire

Proportion of people likely to have a family* justiciable problem in East Riding of Yorkshire

© Crown copyright. All rights reserved, Legal Services Commission 100037792, 2007.


Local Authorities

Wards

% family justiciable problem

3% - 4%

5% - 7%

*Family justiciable problems include any divorce, relationship breakdown, domestic violence and children problems



Local Authorities

Wards

% welfare justiciable problem

5% - 7%

8% - 10%

11% - 16%

Proportion of people likely to have a welfare* justiciable problem in East Riding of Yorkshire

Proportion of people likely to have a money related* justiciable problem in East Riding of Yorkshire



Local Authorities

Wards

% money justiciable problem

16% - 19%

20% - 22%

23% - 27%

*Welfare justiciable problems include any welfare benefits, rented housing, homelessness, discrimination and employment problems.

*Money justiciable problems include any consumer, money/debt, employment and neighbours problems



5 ‘Making Legal Rights a Reality’ Published in March 2006, ‘Making Legal Rights a Reality’ represents the Legal Service Commission’s strategy for the Community Legal Service for the period 2006 to 2011. The LSC’s core objective in promoting the availability of legal and advice services through the CLS, and in the LSC directly funding such help, is to protect and promote people’s rights. Guided by the Lord Chancellor’s Direction under section 6(1) of the Access to Justice Act 1999, the LSC’s priorities are as follows:

• Those threatened with loss of liberty; • Vulnerable children (particularly children who are the subject of care proceedings); • Parents whose children are the subject of care proceedings; • Those threatened with domestic violence; • Those suffering from maladministration or challengeable lack of service by public

authorities; and • Those who are socially excluded (eg the homeless or refugees) and who need both

protection of the law and positive help to move forward. The LSC’s vision for the delivery of face-to-face advice services in social welfare law acknowledges the following as the core areas of law for the commissioning of services:

• Community care; • Debt; • Employment; • Housing; and • Welfare benefits.

6 Local Strategies and Legal Advice The key local strategy relating to legal advice was that prepared by the East Riding Community Advice Legal Service Partnership. In the CALSP’s Needs Analysis Document, prepared in 2004, the CALSP identified that the following areas were priority categories of law:

• Welfare Benefits (particularly in Bridlington South, Goole South, Minster & Woodmansey, South East Holderness and Bridlington Central and Old Town)

• Debt (particularly in Bridlington South, Goole South, Minster & Woodmansey, South East Holderness and Bridlington Central and Old Town and with a need for debt prevention work to take place across the East Riding)

• Housing (located in a major centre)

• Employment (located in a major centre and offering general help and specialist level advice)

• Health and Community Care (at general help level) The identified priority client groups were:

• Young people • Older people • People with mental health problems • Black and ethnic minority groups including travellers



• Victims of domestic violence 7 Current demand for Legal Aid There are currently 11 LSC contracts for family advice active in the East Riding. These are based in Driffield, Bridlington, Goole, Pocklington and Beverley. In addition to this there is one LSC contract for welfare benefits and one for debt advice based in Goole. This contract is linked to the East Riding Citizenlink service and people needing advice can access this from 35 points across the East Riding. These contracts are currently performing well, however, the evidence suggests that there is a substantial amount of unmet need in the East Riding both in terms of debt and benefits, for which a current contract exists, but also for housing, employment and health and community care, which are not currently served in the East Riding. The following four maps highlight those areas of the East Riding where residents are currently unable to reach an LSC funded specialist level advice provider in less than 45 minutes by public transport to access family, debt, welfare benefits or housing advice.

York

Selby

Goole

Thorne

Norton

Brough

Askern

HornseaWetherby

Garforth

Carcroft

Beverley

Tadcaster

ImminghamHemsworth

Driffield

Withernsea

Stainforth Scunthorpe

Pontefract

Castleford

Pocklington

Knottingley

Bridlington

South Kirkby

Featherstone

Kingston upon Hull

Barton-upon-Humber

GIS Team, Planning, Performance and Management Information: June 2008© Crown copyright. All rights reserved, Ministry of Justice 100037819, 2008.

Towns

Family LSOAs

Surrounding procurement Area

Local Authorities

East Riding Provision (Family)



York

Selby

Goole

Thorne

Norton

Brough

Askern

HornseaWetherby

Garforth

Carcroft

Beverley

Tadcaster

ImminghamHemsworth

Driffield

Withernsea


Pontefract

Castleford

Pocklington

Knottingley

Bridlington

South Kirkby

Featherstone

Kingston upon Hull

Barton-upon-Humber


Towns

Debt LSOAs


Local Authorities

East Riding Provision (Debt)

York

Selby

Goole

Thorne

Norton

Brough

Askern

HornseaWetherby

Garforth

Carcroft

Beverley

Tadcaster

ImminghamHemsworth

Driffield

Withernsea


Pontefract

Castleford

Pocklington

Knottingley

Bridlington

South Kirkby

Featherstone

Kingston upon Hull

Barton-upon-Humber


Towns

Welfare Benefits LSOAs


Local Authorities

East Riding Provision (Welfare Benefits)



York

Selby

Goole

Thorne

Norton

Brough

Askern

HornseaWetherby

Garforth

Carcroft

Beverley

Tadcaster

ImminghamHemsworth

Driffield

Withernsea


Pontefract

Castleford

Pocklington

Knottingley

Bridlington

South Kirkby

Featherstone

Kingston upon Hull

Barton-upon-Humber


Towns

Housing LSOAs


Local Authorities

East Riding Provision (Housing)

8 Local Authority review of Advice Services/Advice Services Review East Riding of Yorkshire Council currently have a Service Level Agreement for provision of generalist and specialist level help with the Boothferry and East Yorkshire CABx. This has been extended until the Network’s start date. 9 Conclusions 9.1 Areas of Law Given the foregoing analysis, the areas of law that will form priorities for the development of the Network are as follows:

• Welfare benefits • Debt • Housing • Community care • Employment

As the LSC recognises that clients often have linked family and social welfare problems we have included family work as part of the service specification in Community Legal Advice centres. This is funded in addition to the current family contracts already in the procurement area. However, taking this approach presently in networks could lead to a service that does not best meet clients’ needs. For example, a client may find it easier to geographically access a non-network family provider, rather than a network family provider.



In addition at this time we cannot terminate or amend family contracts to compel providers to form part of the service where we establish a Community Legal Advice service. The LSC aims to bring family advice within networks in April 2010, as associated links between the need for Social Welfare Law and Family advice reasons that these two area should be brought together in networks as soon as is practicably possible. This is likely to be through linked contracts requiring the family providers and the SWL network providers to work together to provide an integrated service for clients. In the meantime we would like to develop a referral mechanism between the CLAN and local family advice providers, whereby family providers covered by a network will be required to link up with the network to ensure Family clients can access Social Welfare Law and vice versa. 9.2 Client Groups The Network will aim to serve all residents of the local population but particularly those who are socially excluded and who need both protection of the law and help to move forward. The foregoing analysis means that the following client groups will represent particular priorities for the delivery of services:

• The unemployed and people on low incomes • People with long-term illness or disability (including mental health) • Young people (including those leaving care) • Older people • BME and Migrant workers • People with problems relating to accommodation (including those in temporary

accommodation) • Victims of violence, including domestic violence

9.3 Geographical Priorities The Network will aim to help all residents of the East Riding. Given the foregoing analysis, however, it is clear that some geographic areas within the area are likely to have particularly high needs for advice services or particular difficulties in accessing services and it will be a priority to ensure that advice reaches these communities. Bridlington South is the only ward within the East Riding that is in the top 20% of the most deprived nationally. The twenty most deprived LSOAs in the East Riding surround Beverley, Goole, Bridlington and Withernsea. However, other priorities highlighted in this report include: Goole South Minster and Woodmansey South East Holderness Bridlington Central and Old Town Bridlington South In terms of delivery of Network services it is clear that there are substantial gaps in access to advice and it is recommended that advice services should be accessible in Beverley, Goole, Bridlington, Pocklington, Hornsea and Withernsea. General help level advice should be available in the Haltemprice area.

Documents

CMT approved version for consultation-July 2008