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Published by Articulate® Storyline www.articulate.com Part 2: Medicare Parts C & D Compliance Training

CMS General Compliance Training

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Page 1: CMS General Compliance Training

Published by Articulate® Storyline www.articulate.com

Part 2: Medicare Parts C & D Compliance Training

Page 2: CMS General Compliance Training

Published by Articulate® Storyline www.articulate.com

1.3 Combating Medicare Parts C and D Fraud, Waste, and Abuse: Introduction

Page 3: CMS General Compliance Training

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1.4 Combating Medicare Parts C and D Fraud, Waste, and Abuse: Introduction

Page 4: CMS General Compliance Training

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1.5 Combating Medicare Parts C and D Fraud, Waste, and Abuse: Introduction

Page 5: CMS General Compliance Training

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1.6 Combating Medicare Parts C and D Fraud, Waste, and Abuse: Introduction

Page 6: CMS General Compliance Training

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1.7 Combating Medicare Parts C and D Fraud, Waste, and Abuse: Introduction

Page 7: CMS General Compliance Training

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1.8 Combating Medicare Parts C and D Fraud, Waste, and Abuse: Introduction

Page 8: CMS General Compliance Training

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1.9 Combating Medicare Parts C and D Fraud, Waste, and Abuse: Introduction

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1.10 Part 2: Medicare Parts C & D Compliance Training

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1.11 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.12 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.13 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.14 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.15 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.16 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.17 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.18 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.19 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.20 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.21 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.22 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.23 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.24 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.25 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.26 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.27 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.28 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.29 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.30 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.31 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.32 Untitled Slide

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1.33 Untitled Slide

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1.34 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.35 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.36 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.37 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.38 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.39 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.40 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.41 Medicare Parts C and D General Compliance Training Lesson: Compliance Program Training

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1.42 Question 1 of 10 Compliance is the responsibility of the Compliance Officer, Compliance Committee, and Upper Management only. Select the correct answer.

Correct Choice

True

False

1.43 Question 2 of 10 Ways to report a compliance issue include: Select the correct answer.

Correct Choice

Telephone hotlines

Report on the Sponsor's website

In-person reporting to the compliance department/supervisor

All of the above

1.44 Question 3 of 10 What is the policy of non-retaliation? Select the correct answer.

Correct Choice

Allows the Sponsor to discipline employees who violate the Code of Conduct

Prohibits management and supervisor from harassing employees for misconduct

Protects employees who, in good faith, report suspected non-compliance

Prevents fights between employees

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1.45 Question 4 of 10 These are examples of issues that can be reported to a Compliance Department: suspected Fraud, Waste, and Abuse (FWA); potential health privacy violation, and unethical behavior/employee misconduct. Select the correct answer.

Correct Choice

True

False

1.46 Question 5 of 10 Once a corrective action plan begins addressing non-compliance or Fraud, Waste, and Abuse (FWA) committed by a Sponsor’s employee or First-Tier, Downstream, or Related Entity’s (FDR’s) employee, ongoing monitoring of the corrective actions is not necessary. Select the correct answer.

Correct Choice

True

False

1.47 Question 6 of 10 Medicare Parts C and D plan Sponsors are not required to have a compliance program. Select the correct answer.

Correct Choice

True

False

1.48 Question 7 of 10 At a minimum, an effective compliance program includes four core requirements. Select the correct answer.

Correct Choice

True

False

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1.49 Question 8 of 10 Standards of Conduct are the same for every Medicare Parts C and D Sponsor. Select the correct answer.

Correct Choice

True

False

1.50 Question 9 of 10

Correcting non-compliance ______________.

Select the correct answer to fill in the blank.

Correct Choice

Protects enrollees, avoids recurrence of the same non-compliance, and promotes efficiency

Ensures bonuses for all employees

Both A. and B.

1.51 Question 10 of 10 What are some of the consequences for non-compliance, fraudulent, or unethical behavior? Select the correct answer.

Correct Choice

Disciplinary action

Termination of employment

Exclusion from participation in all Federal health care programs

All of the above

Page 44: CMS General Compliance Training

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2016 CMS General Compliance Training Answer Key

1.42 Question 1 of 10 Compliance is the responsibility of the Compliance Officer, Compliance Committee, and Upper Management only. Select the correct answer.

Correct Choice

True

X False

1.43 Question 2 of 10 Ways to report a compliance issue include: Select the correct answer.

Correct Choice

Telephone hotlines

Report on the Sponsor's website

In-person reporting to the compliance department/supervisor

X All of the above

1.44 Question 3 of 10 What is the policy of non-retaliation? Select the correct answer.

Correct Choice

Allows the Sponsor to discipline employees who violate the Code of Conduct

Prohibits management and supervisor from harassing employees for misconduct

X Protects employees who, in good faith, report suspected non-compliance

Prevents fights between employees

Page 45: CMS General Compliance Training

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1.45 Question 4 of 10 These are examples of issues that can be reported to a Compliance Department: suspected Fraud, Waste, and Abuse (FWA); potential health privacy violation, and unethical behavior/employee misconduct. Select the correct answer.

Correct Choice

X True

False

1.46 Question 5 of 10 Once a corrective action plan begins addressing non-compliance or Fraud, Waste, and Abuse (FWA) committed by a Sponsor’s employee or First-Tier, Downstream, or Related Entity’s (FDR’s) employee, ongoing monitoring of the corrective actions is not necessary. Select the correct answer.

Correct Choice

True

X False

1.47 Question 6 of 10 Medicare Parts C and D plan Sponsors are not required to have a compliance program. Select the correct answer.

Correct Choice

True

X False

1.48 Question 7 of 10 At a minimum, an effective compliance program includes four core requirements. Select the correct answer.

Correct Choice

True

X False

Page 46: CMS General Compliance Training

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1.49 Question 8 of 10 Standards of Conduct are the same for every Medicare Parts C and D Sponsor. Select the correct answer.

Correct Choice

True

X False

1.50 Question 9 of 10 Correcting non-compliance ______________. Select the correct answer to fill in the blank.

Correct Choice

X Protects enrollees, avoids recurrence of the same non-compliance, and promotes efficiency

Ensures bonuses for all employees

Both A. and B.

1.51 Question 10 of 10 What are some of the consequences for non-compliance, fraudulent, or unethical behavior? Select the correct answer.

Correct Choice

Disciplinary action

Termination of employment

Exclusion from participation in all Federal health care programs

X All of the above

Page 47: CMS General Compliance Training

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1.54 Compliance Contact Information