CMMI v1.2 Tutorial

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    2007 Carnegie Mellon University

    2007 by Carnegie Mellon University

    CMMI is registered in the U.S. Patent and Trademark Office byCarnegie Mellon University.

    With thanks to Denise Cattan, Sandra Cepeda, Pascal Rabbath,and Gary Wolf for contributions.

    CMMIVersion 1.2 and BeyondSSTC 2007 Conference

    June 18, 2007

    Mike Phillips

    Software Engineering Institute

    Carnegie Mellon University

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    2CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    CMMI Today

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    3CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    Selected CMMI Data (FY06)

    17,630 Trained in Introduction to CMMINet increase of

    108 Authorized Introduction to CMMI Instructors

    45 Authorized SCAMPI Lead Appraisers

    84 Authorized SCAMPI B/C Team Leads

    744 SCAMPI V1.1 Class A Appraisals conducted and reported to the SEI

    417 Publicly Reported SCAMPI V1.1 Class A Appraisals on the SEI Web

    site

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    4CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    CMMI Transition Status 3/31/06

    TrainingIntroduction to CMMI 66,044 trained

    Intermediate CMMI 2,482 trained

    Introduction to CMMI Instructors 490

    SCAMPI Lead Appraisers 702 trained

    SCAMPI B&C-Only Team Lead 33

    Authorized

    Introduction to CMMI V1.1 Instructors 371SCAMPI V1.1 Lead Appraisers 469

    SCAMPI B&C Team Leads 456

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    5CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    CMMI Adoption

    421K views/month in Q4 2006; over 24Kviews on 27 Sep 2006

    Most downloaded files in Q4 2006

    CMMI-DEV, V1.2

    CMMI V1.2 Overview Presentation

    Extreme Programming (XP), Six

    Sigma, & CMMI: How They Can

    Work Together

    CMMI V1.2 Model Changes

    Presentation

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    6CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    epor e as o arc

    25

    50

    75

    100

    125

    150

    175

    200

    225

    250

    275

    300

    Number of SCAMPI v1.1/v1.2 Class A AppraisalsConducted by QuarterReported as of 31 March 2007

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    7CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    100

    200

    300

    400

    500

    600

    700

    Staged

    Continuous

    Number of SCAMPI vX Class A Appraisals Conductedby Year by Representation*Reported as of 31 December 2006

    * Where representation is reported

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    8CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    Reporting Organizational Categories

    0 200 400 600 800 1000 1200

    Military/Government

    Agency

    Contractor for

    Military/Government

    Commercial/In-house

    Number of Organizations

    Based on organizations

    28.8%

    67.6%

    3.6%

    1,377

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    9

    CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    Based on organizations reporting size data

    25 or fewer

    10.8%

    101 to 200

    19.6%

    201 to 300

    10.2%

    76 to 100

    8.8%

    51 to 75

    12.9%

    26 to 50

    13.5%

    301 to 500

    9.6%

    501 to 1000

    7.4%

    1001 to 20004.8%

    2000+

    2.5%

    1 to 100

    45.9%

    201 to 2000+

    34.5%

    1680

    Organization SizeBased on the total number of employees within the area of the organization that was appraised

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    10

    CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    0 100 200 300 400 500 600 700 800

    Military/Government

    Agency

    Contractor for

    Military/Government

    Commercial/In-house

    Number of Organizations

    Based on 878 organizations

    Reporting Organizational Types

    9/30/05

    64.0%

    31.3%

    4.7%

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    11

    CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Not Given Initial Managed Defined Quantitatively

    Managed

    Optimizing

    USA: 100 % = 498

    Non-USA: 100 % = 879

    Based on USA organizations and Non-USA organizations

    %

    ofOrga

    nizations

    879498

    149

    9

    66

    42

    14

    271

    316

    52

    184

    188

    12

    74

    Maturity Profile by All Reporting USA andNon-USA Organizations

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    12

    CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    Argentina Australia Austria Bahrain Belarus Belgium Braz il Canada

    C hile C hin a C olo mb ia C zec h R ep ub liD en ma rk D om in ican R ep ub lE gy pt F in la nd

    France Germany Hong Kon India IndonesiaIreland Israel Italy

    J ap an K ore a, R ep ub lic L atv ia Mala ys ia Mau ritiu s Me xic o Mo ro cco N eth erla nd s

    New ZealandPakistan Peru Philippines Portuga l Russia S ingaporeSlovakia

    S outh Africa S pain S weden S witz erlan d Taiw an T hailan d Tu rkey U nited K ingd o

    United StatesVietnam

    Red country name: New additions with this reporting

    Countries where Appraisals have beenPerformed and Reported to the SEI

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    13

    CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    Number of Appraisals and Maturity LevelsReported to the SEI by Country

    Countr y

    N u m b e r of

    Appr a is a ls

    M a t u r i t

    L e v e l 1

    Re por te

    Ma tur i ty

    L e v e l 2

    Re por te

    Ma tur i t

    L e v e l 3

    Re por te

    Ma tur i ty

    L e v e l 4

    Re por te d

    Ma tur i ty

    L e v e l 5

    R e p o r t e C o u n t ry

    N u m b e r o

    Appr a is a l

    M a t u r i t

    L e v e l 1

    Re por te

    Ma tur i ty

    L e v e l 2

    Re por te

    M a t u r i t

    L e v e l 3

    Re por te

    Ma tur i t

    L e v e l 4

    Re por te

    M a t u r i t

    L e v e l 5

    Re por teA rge nt ina 19 No Y e s Y e s Y es Y es K orea , R ep ub lic O f 7 8 Y e s Y es Y es Y es Y es

    A us tra l ia 23 Y e s Y e s Y e s Y es Y es La tvia 1 0 or few er

    A us tria 10 o r few er M a lay s ia 1 9 No Y es Y es N o Y es

    B ah ra in 10 o r few er M a uri t ius 1 0 or few er

    B elarus 10 o r few er M e x ic o 1 5 No Y es Y es Y es Y es

    B elg ium 10 o r few er M o roc c o 1 0 or few er

    B raz il 48 No Y e s Y e s Y es Y es Nethe rlands 1 0 or few er

    C an ada 26 No Y e s Y e s Y es Y es New Zealan d 1 0 or few er

    C hile 15 No Y e s Y e s N o Y es P ak is tan 1 0 or few er

    C hina 240 Y e s Y e s Y e s Y es Y es P eru 1 0 or few er

    C olom bia 10 o r few er P hilipp ines 1 6 No Y es Y es N o Y es

    C z e c h Repub lic 10 o r few er P ortug al 1 0 or few er

    D en m a rk 10 o r few er Rus s ia 1 0 or few er D om in ic a n R ep 10 o r few er S ing apore 1 0 or few er

    E gy pt 17 No Y e s Y e s Y es Y es S lovak ia 1 0 or few er

    F in lan d 10 o r few er S outh A fric a 1 0 or few er

    F ra nc e 75 Y e s Y e s Y e s Y es Y es S pain 3 1 No Y es Y es N o Y es

    G erm a ny 35 Y e s Y e s Y e s Y es Y es S w ed en 1 0 or few er

    H on g K ong 10 S w itz erla nd 1 0 or few er

    In d ia 204 No Y e s Y e s Y es Y es Ta iw an 4 6 No Y es Y es N o Y es

    In dones ia 10 o r few er Th ailan d 1 0 or few er

    Ire land 10 o r few er Tu rk e y 1 0 or few er

    Is ra el 10 Unite d K ing do m4 8 Y e s Y es Y es Y es N o

    Ita ly 10 o r few er Unite d S ta tes 7 18 Y e s Y es Y es Y es Y es

    Ja pa n 172 Y e s Y e s Y e s Y es Y es V iet N am 1 0 or few er

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    14

    CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    Current ISO 9001

    ISO 9001ISO 9001

    IAIA

    Current CMMI

    SCAMPISCAMPIAA

    SCAMPI A&

    ISO 9001

    SCAMPI A

    VisitReport

    Rating letter

    indicating level

    achieved

    continues to

    demonstrate

    compliance with

    ISO 9001:2000

    no behaviours

    inconsistent with

    operating at level X

    (Combined ISO Surveillance

    using Cat C appraisal)

    (Cat C appraisal)

    Rating letter & or certificate

    with scope indicating

    in accordance with Level X

    The possible options for assessment and surveillance

    Combined Appraisal Opportunities

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    15

    CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    Adoption: What Else Is Happening?

    The Addison-Wesley SEI Series Book and

    A Guide to the CMMI

    CMMI: A Framework

    CMMI Assessments

    CMMI Distilled: Second Edition

    CMMI SCAMPI Distilled

    CMMI Survival Guide

    CMMI: Un Itinraire Flch

    De kleine CMMI

    Interpreting the CMMI

    Making Process Improvement Work

    Practical Insight into CMMI Real Process Improvement Using the CMMI

    Systematic Process Improvement Using ISO 9001:2000 and CMMI

    Balancing Agility and Discipline

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    16

    CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    How About SEI Publications?

    Technical notes and special reports

    Using CMMI-DEV for sourcing

    Interpreting CMMI:

    for Operational Organizations

    for COTS Based Systems

    for Service Organizations

    for Marketing

    Using CMMI with:

    Earned Value Management

    Product Line Practices

    Six Sigma

    Supplementing CMMI for Safety Critical Development

    Demonstrating the Impact and Benefits of CMMI (and Web pages www.sei.cmu.edu/cmmi/results)

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    17

    CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    Improvements Median # of datapoints

    Low High

    Cost 34% 29 3% 87%

    Schedule 50% 22 2% 95%

    Productivity 61% 20 11% 329%

    Quality 48% 34 2% 132%

    Customer Satisfaction 14% 7 -4% 55%

    Return on Investment 4.0 : 1 22 1.7 : 1 27.7 : 1

    N = 30, as of August 2006 Organizations with results expressed as change over time

    Performance Results Summary

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    18

    CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    CMMI Today

    Version 1.1 CMMI Product Suite was released January 2002. CMMI Web site visits average over 12,000/day

    Over 58,000 people have been trained

    Almost 1600 class A appraisals have been reported to the SEI

    Now we want to continuously improve

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    19

    CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    CMMI V1.2 and Beyond

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    20

    CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    Major Themes

    Reduce complexity & sizeIncrease coverage

    Increase confidence in appraisal results

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    21

    CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    Reduced Model Complexity & Size

    Eliminated the concepts ofadvanced practices and common featuresIncorporated ISM into SAM; eliminated Supplier Sourcing (SS) addition

    Consolidated and simplified the IPPD material

    All definitions consolidated in the glossary

    Adopted a single book approach (i.e., will no longer provide separate

    development models)

    Report size reduced 15% from either predecessor; PAs reduced 12%

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    22

    CMMI Version 1.2 and BeyondPhillips, June 18, 2007

    2007 Carnegie Mellon University

    Increased Model Coverage

    Added hardware amplificationsAdded two work environment practices (i.e., one in OPD and one in IPM)

    Added goal and two practices in OPF to emphasize importance ofproject

    startup

    Updated notes (including examples) where appropriate so that they alsoaddress service development and acquisition of critical elements

    Updated name to CMMI for Development (CMMI-DEV) to reflect the

    expanded coverage

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    23

    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007

    2007 Carnegie Mellon University

    Model Changes - Other

    Improved the Overview section (Part One)Improved clarity of how GPs are used

    Moved generic goals and practices to Part Two

    Added explanation of how process areas support the implementation of

    GPs Added GP elaborations for GP 3.2

    Improved the glossary (e.g., higher level management, bidirectional

    traceability, subprocess)

    Limited the process areas that can be considered not applicable to SAM.Clarified material throughout the model based on over 1000 change

    requests

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    24

    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007

    2007 Carnegie Mellon University

    Integrated Product and Process Development(IPPD) Changes

    IPPD material is being revised significantly. Organization Environment for Integration PA removed and material moved

    to Organizational Process Definition (OPD) PA.

    Integrated Teaming PA removed and material moved to Integrated Project

    Management (IPM) PA.

    IPPD goals have been consolidated.

    Enable IPPD Management in OPD

    Apply IPPD Principles in IPM

    Overall material condensed and revised to be more consistent with other

    PAs.

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    25

    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007

    2007 Carnegie Mellon University

    CMMI Model Combinations

    CMMI Core

    SERelated

    Examples

    Integrated Product andProcess Development

    SupplierSourcing

    SW

    RelatedExamples

    V1.1

    CMMI Core (now includes SS)

    SERelated

    Examples

    IPPD

    SW

    RelatedExamples

    HWRelated

    Examples

    V1.2

    Organizational Goal(OPD)

    Project Goal (IPM)

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    26

    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007

    2007 Carnegie Mellon University

    Suppo

    rt

    PA

    s

    Proce

    ss

    Mgt

    PAs

    Projec

    tManagem

    IPM

    IPPD Changes

    SG1

    SG2

    SG3

    SG4

    IPM

    SG1

    SG2

    SG3

    IT

    SG1

    SG2

    SG3 = ApplyIPPD principles

    OE

    I

    SG1

    SG2

    OPD

    SG1

    SG2 SG2 = EnableIPPD principles

    V1.1 V1.2

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    27

    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007

    2007 Carnegie Mellon University

    Supplier Agreement Management

    Specific Goal

    Establish SupplierAgreements

    Specific Practice

    1.1 Determine Acquisition Type

    1.2 Select Suppliers

    1.3 Establish Supplier Agreements

    Satisfy SupplierAgreements

    2.1 Execute the Supplier Agreement2.2 Monitor Selected Supplier

    Processes

    2.3 Evaluate Selected Supplier WorkProducts

    2.4 Accept the Acquired Product

    2.5 Transition Products

    V1.1 SP2.1 Review COTS Products, was eliminated. Identifycandidate COTS products that satisfy requirements is a newsubpractice under the Technical Solutions Process Area SP1.1,Develop Alternative Solutions and Selection Criteria.

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    28

    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007

    2007 Carnegie Mellon University

    Organizational Process Focus

    V1.1

    SG 1 Determine Process Improvement Opportunities

    1.1 Establish Organizational Process Needs

    1.2 Appraise the Organizations Processes

    1.3 Identify the Organizations Process Improvements

    SG 2 Plan and Implement Process Improvement Activities

    2.1 Establish Process Action Plans

    2.2 Implement Process Action Plans

    2.3 Deploy Organizational Process Assets

    2.4 Incorporate Process-Related Experiences into the Organizational Process Assets

    SG 1 Determine Process Improvement Opportunities

    1.1 Establish Organizational Process Needs

    1.2 Appraise the Organizations Processes

    1.3 Identify the Organizations Process Improvements

    SG 2 Plan and Implement Process Improvement

    2.1 Establish Process Action Plans

    2.2 Implement Process Action PlansSG 3 Deploy Organizational Process Assets andIncorporate Lessons Learned

    3.1 Deploy Organizational Process Assets

    3.2 Deploy Standard Processes

    3.3 Monitor Implementation

    3.4 Incorporate Process Related Experiences into theOrganizational Process Assets

    V1.2

    New

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    29

    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007

    2007 Carnegie Mellon University

    SCAMPI A Changes for V1.2

    Method implementation clarifications

    interviews in virtual organizations

    practice characterization rules

    organizational unit sampling options

    Appraisal Disclosure Statement (ADS) improvements

    reduce redundancy with other appraisal documents

    improve usability for sponsor and government

    Level 4,5 mapping to business objectives

    require sponsors signature on the ADS

    require all team members to show agreement on findings

    Both V1,1 and V1.2 ADS reflect these today

    Appraisal team will have responsibility for determination of applicability for SAM

    Maturity level and capability level shelf life 3 years, given 1 year of V1.2availability

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    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007

    2007 Carnegie Mellon University

    Published Appraisal Results

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    31

    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007

    2007 Carnegie Mellon University

    CMMI Training v1.2

    Introduction to CMMI (Staged and Continuous)

    Editorial update released 9/05

    Updated v1.2 phased in this fall

    Intermediate Concepts of CMMI

    Being updated for v1.2

    will better prepare students for SCAMPI training

    CMMI Instructor Training

    Being updated to reflect v1.2 changes

    Delta training from V1.1 to V1.2

    Available on-line for free

    More extensive upgrade course for fee Appraisal Team members

    Lead Appraisers, Instructors, candidates

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    32

    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007

    2007 Carnegie Mellon University

    CMMI V1.2 Schedules

    Version 1.2 CMMI Product Suite release

    V1.2 ADS required for all SCAMPIs

    Last V1.1 Intro training

    First expiration of V1.1 appraisals

    (three-year validity)

    Last V1.1 appraisal

    Full Certification for Lead Appraisers begins

    August 25, 2006

    November, 2006

    December, 2006

    August 25, 2007

    August 31, 2007

    October, 2007

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    33

    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007

    2007 Carnegie Mellon University

    Beyond V1.2 -1

    Improved architecture will allow post-v1.2 expansion. Extensions of the life cycle (Services, Outsourcing/Acquisition) could

    expand use of a common organizational framework:

    allows coverage of more of the enterprise or potential partnering

    organizations

    adapts model features to fit non-developmental efforts (e.g., CMMI

    Services, CMMI Acquisition)

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    34

    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007

    2007 Carnegie Mellon University

    Three Complementary Constellations

    CMMI-SVCprovides guidance for

    those providingservices within

    organizations and toexternal customers

    CMMI-ACQprovides guidance

    to enableinformed and

    decisiveacquisitionleadership

    CMMI-DEVprovides guidance

    for measuring,monitoring, and

    managingdevelopment

    processes

    16 Core Process Areas16 Core Process Areas

    used in allused in all

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    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007

    2007 Carnegie Mellon University

    Architecture & Constellations

    Shared CMMI Material

    Specific Practices, Additions, Amplifications

    Development

    Specific Materials

    Acquisition

    Specific Materials

    Services

    Specific Materials

    Development AmplificationsDevelopment Additions

    PA XXPA ZZPA DEV

    Services AmplificationsServices Additions

    PA ZZPA YYPA SRV

    Acquisition AmplificationsAcquisition Addition

    PA YYPA XXPA ACQ

    Core Foundation ModelCommon PAs, Specific Practices, Generic Practices

    CMMI Framework

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    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007

    2007 Carnegie Mellon University

    Beyond V1.2 -2

    First two new constellations, CMMI for Services and CMMI for Acquisition, have

    been commissioned by CMMI Steering Group. Development will be in parallel

    with V1.2 effort; publication sequenced after V1.2 rollout.

    Northrop-Grumman is leading industry group for CMMI Services.

    Initial focus will be for organizations providing DoD services as well as internal IT:

    System maintenance

    Network Management, IT Services

    IV&V

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    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007 2007 Carnegie Mellon University

    Beyond V1.2 -3

    SEI is coordinating development of CMMI-ACQ. Built upon draft created with General Motors for IT sourcing

    Adds government acquisition perspectives from both DoD and civil

    agencies

    Recognizes importance of acquisition requirements development

    (moved to level 2)

    Adds perspectives for multiple suppliers to address systems of

    systems, customer agreements

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    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007 2007 Carnegie Mellon University

    Initial CMMI-ACQ Key AcquisitionProcesses*

    AcquisitionRequirements

    Development

    Solicitation &

    SupplierAgreement

    Development

    Acquisition

    Technical

    Solution

    AcquisitionManagement

    ProjectManagement

    AcquisitionValidation

    Acquisition

    Verification

    Core

    Processes

    *based on initial CMMI-ACQ model developed by General Motors/SEI

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    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007 2007 Carnegie Mellon University

    Planned Sequence of Models

    SA-CMMSA-CMM

    GM ITSourcing

    GM ITSourcing

    CMMI-DEV V1.2CMMI-DEV V1.2

    CMMI-ACQCMMI-ACQ

    CMMI-SVCCMMI-SVC

    CMMI V1.1CMMI V1.1

    CMMI-AMCMMI-AM

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    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007 2007 Carnegie Mellon University

    CMMI V1.2 and Beyond

    The Details

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    CMMI Version 1.2 and Beyond

    Phillips, June 18, 2007 2007 Carnegie Mellon University

    Topics

    Model

    Appraisals

    Training

    Related Work

    Model Basics