CME Config

Cisco CallManager Express

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Cisco CallManager Express basic and

Advanced configuration:

Course prepared by:

Seifeddine Tlili

Contact: [email protected]

Linked in Profile: www.linkedin.com/in/seiftlili


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Cisco CME Files

Basic Cisco CME files are listed below:

� CME Basic it include CME file as well as basic configuration for default

phone, line cmd configuration

� Graphical user interface or GUI it’s useful to configure CME without having

any acknowledge or experience with Cisco router

� Cisco phone files configuration: it’s needed when we use a recent phone that is

not supported by CME we can list all phone that CME can support when

typing the cmd under telephony-service conf : (telephony-service) #load ?

� Additional features: some file can be integrated with CME like B-ACD which

can be sum-up an IVR and ACD component or as well as MOH (music on

hold) and additional ring tones

� CME configuration steps:

Step 1 � Set up a DHCP pool so that each phone can be assigned an IP address

• CCME(Config)#Ip dhcp pool cme

• CCME(Config-dhcp)#Network 192.168.1.0 255.255.255.0

• CCME(Config-dhcp)#Option 150 ip 192.168.1.1

• CCME(Config-dhcp)#Default-router 192.168.1.1 (it must be the CME address)

Step 2 � Configure the DN (directory number and ephones assignment)

• CCME#conf t

• CCME(Config)#telephony-service

• CCME(Config -Telephony)#max-ephone 24

• CCME(Config -Telephony)#max-dn 48

• CCME(Config -Telephony)#ip source-address 192.168.1.1

• CCME(Config -Telephony)#create cnf-files

Step 3 � (Extracting the IP Phones Firmware)

• Copy the tar to tftp server and execute the following cmd

• Router#Archive tar /xtract tftp://192.168.1.4/cmterm-7941-7961-sccp.7.0.3.tar flah:

• Router(Config)#tftp-server flash: TERM41.7-0-3-0S.loads

• Router(Config)#tftp-server flash: Jar41.2-9-2-26.sbn

• …….. must use this cmd for all files extracted to flash


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• This step is essential when using a cisco Ip Phones Model that are listed under

the load sub menu

Then under Telephony Service type in:

• CCME(Config -Telephony)#Load 79XX Termloads7911

Step 4 �configuring each Ephone and Dn number

CCME#Conf t

CCME(Config )#ephone-dn 1 dual-line

CCME(Config-ephone-dn)# number 102

CCME(Config-ephone-dn)# name James

CCME(Config-ephone-dn)# exit

CCME(Config )#ephone-dn 2

CCME(Config-ephone-dn)# number 104

CCME(Config-ephone-dn)# name Tlili,Seifeddine

CCME(Config-ephone-dn)# call-forward noan 102

CCME(Config-ephone-dn)# exit

CCME(Config )#ephone 1

CCME(Config-ephone)#mac-address 0000.0000.0000

CCME(Config-ephone)#button 1:1

CCME(Config-ephone)#exit

CCME(Config )#ephone 2

CCME(Config-ephone)#mac-address 000a.0000.000a

CCME(Config-ephone)#button 1:2

CCME(Config-ephone)#exit

� Next Step Additional feature:

� Interdigit Timeout :

The interdigit timeout value is the amount of time that can elapse between dialling any two

digits before the dialling process times out and is terminated.

Type under configuration mode:

CCME(Config )#Telephony-service

CCME(Config -Telephony)#Timouts interdigits 30

� Ringing Timeout:

The ringing timeout is the amount of time a phone can ring with no answer before returning a

disconnect code to the caller. This timeout is used only for extensions that do not have no-

answer call forwarding enabled.


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CCME(Config )#Telephony-service

CCME(Config -Telephony)#timeouts-ringing 30

� Web access : Activate the http server :

CCME(Config)#ip http server

CCME(Config)#ip http authenticate local

CCME(config-telephony)#web admin customer name Seif password Seif

CCME(config-telephony)#web admin system name Admin password Admin

� MoH from an Audio File:

MoH can use both .au and .wav format files. It’s like the one we listen when calling Customer

service in TT (we hear it all the time :s )


Copy the File Music-on-hold.au

CCME(Config)#tftp-server flash: Music-on-Hold.au CCME(Config )#Telephony-service

CCME(Config -Telephony)#moh music-on-hold.au (it’s located into the flash)

� Personal Speed Dial and fast dial numbers:

Each IP Phone can have up to 20 speed-dial numbers assigned to the line buttons that are not

used for line appearances. You define a speed-dial number by associating a speed-dial tag

number with a series of digits.

Follow this configuration to set up a Speed dial tag:

CCME(Config)#Ephone 1

CCME(Config-ephone-dn)# Speed-dial 2 33333

CCME(Config-ephone-dn)# Fast dial 1 102 name Stephane

� Directory number:

� It is useful cauz we access this features only by pressing the contact button in cisco Ip Phone

CCME(Config)#Telephony-service

CCME(Config -Telephony)#Directory-entry 1 98955444 name Jason

CCME(Config -Telephony)#Directory-entry 1 98955444 name Mickael

CCME(Config -Telephony)#Directory-entry 1 98955444 name Samy


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� Call Park:

CCME(Config)#Ephone-dn 1

CCME(Config-ephone-dn)# Number 500

CCME(Config-ephone-dn)# Park-slot timeout 8 limit 10 notify 102

� Paging (Broiadcast a msg)

Step 1 � Create the Paging DN



CCME(Config-ephone-dn)# Name Paging_IT

CCME(Config-ephone-dn)# Paging ip 239.1.1.10 port 2000

Step 2 � Associate the desired phone for the paging


CCME(Config-ephone-dn)# Paging-dn 2 The DN tag of the paging number

� Intercom:



CCME(Config-ephone-dn)# Name Intercom

CCME(Config-ephone-dn)# Intercom 5002 barge-in



CCME(Config-ephone-dn)# Name Intercom

CCME(Config-ephone-dn)# Intercom 5001 barge-in

� Feature Access code

CCME(Config)#Telephony-service

CCME(Config-ephone-dn)# Fac custom Callfwd **3

….. and keep going ☺

� Extension Mobility:

Step 1 � Create the logout profile

CCME(Config)#Voice logout-profile 1

CCME(Config-XXXXX)#Pin 9999

CCME(Config-XXXXX)#User test password test

CCME(Config-XXXXX)#Speed dial 1 2001 label Boss

CCME(Config-XXXXX)#Speed dial 1 2020 label Help_Desk


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Step 2 � Create the User Profile

CCME(Config)#Voice user-profile 1

CCME(Config-XXXXX)#Pin 12345

CCME(Config-XXXXX)#User Seifeddine password Tlili

CCME(Config-XXXXX)#Number 190 type normal

Step 3 � Activate Extension mobility for the phone

CCME(Config)#ephone 1

CCME(Config-ephone)#Logout-profile 1

CCME(Config-ephone)#Type 7911

Coming next: Integration CUE to CCME and advanced Configuration (Voice mail profile, IMAP configuration,Call Recording…) Hope this was helpful for you and thanks for viewing ☺☺☺☺ Feel To contact me [email protected] or add me on linked in www.linkedin.com/in/seiftlili

Documents

CME Config