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CMAA RESET, RECOVERY & REVIVAL Peter Yeomans – NSW/ACT General Manager Sales - 0419 445 646 - [email protected] Dean Edwards – NSW Sales Manager Clubs & On Prem - 0427 276 890 - [email protected] Michael Bailey – NSW Key Account Manager Clubs - 0408 261 419 - [email protected] Nick Sargeant – NSW Beer Ambassador - 0400 079 662 - [email protected]

CMAA RESET, RECOVERY & REVIVAL › ContentFiles › CMAA › Documents...cmaa reset, recovery & revival ... 78% . stayed with beer. first drink at venue was beer stayed with beer switched

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  • CMAA RESET, RECOVERY & REVIVAL

    Peter Yeomans – NSW/ACT General Manager Sales - 0419 445 646 - [email protected]

    Dean Edwards – NSW Sales Manager Clubs & On Prem - 0427 276 890 - [email protected]

    Michael Bailey – NSW Key Account Manager Clubs - 0408 261 419 - [email protected]

    Nick Sargeant – NSW Beer Ambassador - 0400 079 662 - [email protected]

    mailto:[email protected]:[email protected]:[email protected]:[email protected]

  • AGENDA

    Grab a beer!

    Introduction

    CUB:

    • Winning Portfolio

    • Category First Approach

    • Club Insights

    Summary and Key take outs

    Beer Education & Tasting

  • ASAHI

    CUBFOUNDED 1824

    FOUNDED 1949

    Cascade Brewery Company is established

    Foster’s unites with the Carlton, Victoria, Shamrock, McCracken & Castlemaine to form

    Carlton & United Breweries in 1907

    Started with the creation

    of the Osaka Brewing

    Company in 1889

    WE HAVE A

    RICH HISTORY

    OF BREWING

    EXPERIENCE

    Our goal is to drive alcohol

    beverage growth in Australia

  • Carlton & United Breweries isestablishing two separate

    business units: CUB and CUB Premium Beverages.

    This will allow us to better align

    ourselves to the channels and

    categories of our customers.

    CUB | BEER & ALL KEGS CUB PREMIUM BEVERAGES | BEYOND BEER

    CARLTON & UNITED BREWERIES

    ZERO-ALC BEER

    PACKAGED BEER

    BRANDS BEING DIVESTED(STELLA, BECKS, STRONGBOW, BONAMY’S, LITTLE GREEN)

    ALL KEGS (ALL CATEGORIES)

    Our ‘Carlton & United Breweries’ business

    unit will service our full beer portfolio, and

    all keg products.

    ‘CUB Premium Beverages’ will be dedicated

    to our full packaged portfolio beyond beer.

    It will also be home to our portfolio of non-

    alcoholic beverages including post-mix.

    4

    TWO BUSINESS UNITS - CUB & CUB PREMIUM BEVERAGES

    RTDs

    CIDER

    CANNED WINE

    POST-MIX

    GINGER BEER

    NON-ALCOHOL(EX ZERO ALCOHOL BEER)

    SELTZER SPIRITS

    https://urldefense.com/v3/__https:/cub.com.au/__;!!BPaN2lVYBX9yApiS!ZgfDhN4zLR6SoYUQzARPP-HXxi4-tNxLJEm9H8oPuaPHt2sB7kwMoxqD1jG7Alkhs_F_Qtw$

  • On-Premise| Ways of working

    HOW DO I PLACE AN ORDER?

    LEGACY CUB LEGACY APB LEGACY CUB LEGACY APB

    ALL KEGS PACKAGED BEER PACKAGED PRODUCTS BEYOND BEERPOSTMIX

    Bag In Bob (BIB)1st POUR SPIRITS

    (On-Premise)

    DIRECT NETWORK

    DIRECT NETWORK

    PREFERRED WHOLESALER

    visit online.cub.com.auor call 13 2337

    visit online.cubpb.com.auor call 13 2337

    ✓ ✓ - -✓ - -

    - -

    No retail banner promo programs available

    Preference is for customer to use wholesaler

    unless they are a post-mix customer

    - ✓

    RETAIL BANNER

    PROMO

    PROGRAMS IN

    VIC, TAS, ACT &

    QLD ONLY

    RETAIL BANNER

    PROMO

    PROGRAMS

    AVAILABLE

    NATIONALLY

    PREFERRED ROUTE-TO-MARKET

    INCLUDING ON-PREMISERETAIL BANNER PROMO PROGRAMS

    AVAILABLE NATIONALLY

    LIMITED AVAILABILITY IN

    SELECT WHOLESALERS

    (e.g. ALM, NILWA)

    -

    DISCOUNTS FROM

    CUB WERE

    TRANSFERRED TO

    CUB PB

    1ST POUR DISCOUNTS

    CAN BE LOADED

    WITH ALM & ILG

    INCLUDES DIVCO BRANDS

    INCLUDES DIVCO BRANDS

    Customers to place orders with wholesaler

  • SUSTAINABILITY IS CORE TO

    BUILDING A BETTER AUSTRALIA

    KEY SUSTAINABILITY ACHIEVEMENTS 2019

  • We are proud to represent a

    leading portfolio of iconic brands and

    beverages suited for every occasion

    AWARD

    WINNING

    PORTFOLIO

  • BENEFITS

    FOR THE

    CONSUMER

    Big, well known brands help

    make sharing moments and

    rounds amongst friends easy

    A simple way to enhance

    occasions and treat oneself

    and friends

    Providing

    alternatives to Beer

    that appeal to

    additional patrons

    BENEFITS

    FOR THE

    VENUE

    Leverage the mass

    appeal to drive

    footfall, participation

    & volume

    Drive

    premiumisation /

    spend

    Drive

    participation in

    liquor

    UNDERPINNED BY A BALANCED, GROWTH ORIENTED

    PORTFOLIO THAT CAN DELIVER FOR ALL

    CLA

    SS

    ICS

    &

    CO

    NT

    EM

    PO

    RA

    RY

    CR

    AF

    T &

    PR

    EM

    IUM

    AD

    JAN

    CE

    NC

    IES

    THE ESSENTIAL CLASSICS & CONTEMPORARY BEERS THAT PROVIDE SCALABLE GROWTH

    ENTICING MORE PEOPLE TO TRADE UP WITH AN EXTENSIVE

    RANGE OF CRAFT & PREMIUM BRANDS

    MORE OPTIONSFOR MORE PEOPLE

  • Driving long-term category growth

    CUB

    PERFORMANCE

  • CUB & ASAHI FUELLING LONG TERM DRAUGHT

    BEER PERFORMANCE

    SOURCE: EX BREWERY & ATO/ABS DRAUGHT BEER DATA TO FEB 2020

    Market Excluding CUB & AsahiB

    EE

    R

    -O

    N

    PR

    EM

    IS

    E

    -3.0%

    -2.0%

    -1.0%

    0.0%

    1.0%

    2.0%

    3.0%

    4.0%

    5.0%

    Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20

    DRAUGHT BEER ROLLING MAT GROWTH RATES

    CUB + ASAHI GROWTH RATE MARKET EX CUB + ASAHI GROWTH RATE

    +3.3%

    +0.8%

  • BE

    ER

    BU

    LK

    O

    N

    PR

    EM

    IS

    E

    CUB & ASAHI GROWTH IS AHEAD OF STATE MARKET

    AVERAGES*

    +2.8%

    -6.8%

    CUB & ASAHI

    MARKET

    +3.3%+0.8%

    +9.8%

    -4.9%

    +4.2%-5.2%

    +2.1%

    -7.0%

    -5.6%

    -33.2%

    +1.5%

    -1.5%

    +0.9%

    +2.7%

    R O L L I N G M A T G R O W T H R A T E T O F E B 2 0 B Y S T A T E (*Excluding WA)

    SOURCE: EX BREWERY & ATO/ABS DRAUGHT BEER DATA TO FEB 2020

  • Category expansion is at the heart of

    all we do and building long-term

    category growth.

    CATEGORY

    FIRST APPROACH

  • Understanding the CHALLENGES

    FOR Total Liquor & the Beer category

    UNDERSTAND CHALLENGES IDENTIFY OPPORTUNITIES UNLOCK CATEGORY GROWTH

    Identifying & prioritising

    key category growth OPPORTUNITIES

    DEVELOPING &

    FLAWLESSLY EXECUTING plans to

    unlock category growth

    WE’RE FOCUSED ON BUILDING HEALTHY CATEGORIES

    THAT WILL GROW OUR BUSINESS TOGETHER

  • TURNING INSIGHTS INTO ACTIONABLE

    RECOMMENDATIONS THAT DRIVE REAL PERFORMANCE

    FOCUS ON

    CONSUMER

    EXERIENCE

    OFFERS TO DRIVE

    MID WEEK

    PATRONAGE

    DIVERSE, QUALITY

    FOOD & DRINK

    OPTIONS

    EMBRACING

    TECHNOLOGY &

    DIGITAL

    OPTIMISATION OF

    RANGE &

    EXECUTION

    DEMANDING

    BETTER

    EXPERIENCES

    EVOLVING

    OCCASIONS

    EXPANDING

    REPERTOIRES

    CONNECTED &

    BETTER INFORMED

    HEALTH &

    WELLNESS

    MODERATION

    BEHAVIOURAL SHIFTS - MILLENIALS | BOOMERS (+55) | FEMALES

  • Insights from the

    CLUBS channel

    SALES TO OWN

  • SPOTLIGHT – ON PREMISE USAGE & ATTITUDES RESEARCH

    E V E R Y 2 Y E A R S C U B C O M M I S S I O N S A M A S S I V E A T T I T U D E & U S A G E S U R V E Y F O R T H E O N P R E M I S E

    T H E O N L Y C O N T I N O U S S T U D Y O F I T ’ S K I N D I N A U S T R A L I A

    KAE / KAM Mandatory

  • 49%

    REASON DRINK

    CHOSEN

    BEER PREFERENCE RANK:

    1) REGULAR

    2) LIGHT

    3) MID-STRENGTH

    4) CRAFT

    INFLUENCE IN CHOICE OFDRINK

    FAMILIAR WITH BRAND 43%

    DESCRIPTION IN PRICE 26%

    WHAT OTHERS AREDRINKING

    18%

    DRINK SPENDING

    AVERAGE $28.10

    AS PART

    OF A

    PROMOTION$24.20

    OCCASION

    EVERYDAY MEAL 23%

    CASUAL GET

    TOGETHER19%

    SPECIAL

    OCCASION8%

    REASONS TO

    CHOOSE VENUE

    FOOD 22%

    COMFORT 16%

    ACCESS 12%

    GAMING 4%

    PROMOTING

    PERSUADED BY A

    PROMOTION9%

    SAW THE

    PROMOTION’S

    ADVERTISED IN

    THE VENUE

    14%

    WHO

    FRIENDS 46%

    PARTNER 29%

    FAMILY 25%

    BRAND 31%

    BITTERNESS 12%

    FRESHNESS 10%

    PRICE 10%

    OCCASION 6%

    33% ON AVERAGE

    I DROVE OTHER DROVE

    LENGTH OF STAY

    DISTANCE

    TRAVELLED

    2KM2.5

    hours

    ?

    33%

    DRINKS

    1 IN 4 80% 65%

    PATRONS TEND PATRONS PATRONS

    TO VISIT VENUES WHO START TYPICALLY

    THAT HAVE THEIR ON BEER PURCHASE

    FAVOURITE BEER STAY ON 2 OR MORE

    BRANDS AVAILABLE BEER DRINKS

    The Club Customer

    *Source: Project Pick Up, 2018

  • 22%

    INSIGHT:Trusted brands are delivering the largest share of

    volume, with 26% of consumers choosing a club

    based on having their favourite beer on tap.

    KEY FINDINGS:• A significantly higher number of males (68%) start

    with beer compared to only 18% of females.

    • 42% start with beer, of which 78% stay with beer.

    78% STAYED WITH BEER

    FIRST DRINK ATVENUE WAS BEER

    STAYEDWITH BEER

    SWITCHED TO OTHER ALC.

    PUB

    BAR

    53%

    40%

    82%

    76%

    18%

    24%

    CLUB 46% 78% 22%

    RECA 30% 69% 31%

    SWITCHED TOANOTHER TYPE OF ALCOHOL

    INSIGHT:Switching away from beer is less likely in

    Clubs, with 80% of patrons staying on

    beer when it is their first drink.

    OVER THREE QUARTERS OF THOSE THAT START WITH BEER STAY WITHBEER

    The Club Customer

    *Source: Project Pick Up, 2018

  • INSIGHT:• Clubs are the most frequently visited venue type.

    • Over 2/3 of patrons drive to Club occasions.

    ACTION:• It is important to have the right mix of beer available.

    CUBs mid-strength and Zero portfolio now includes

    multiple brands that can play an important role in your

    business.

    FREQUENCY OF VISIT (% THAT VISIT AT LEAST MONTHLY) VENUE BEHAVIOUR

    PUB 44%

    BAR 34% CLUB 58% RESTAURANT 21%

    49%

    DROVE

    33%

    OTHER

    DROVE

    The Club Customer

    *Source: Project Pick Up, 2018

  • Excluding membership &

    proximity, friendly staff was the

    third highest consideration for

    consumers in Club visitation.

    WHICH BELOW BEST DESCRIBES WHEN YOU DECIDED ON THE ALC YOU BOUGHT?

    DECIDED MYSELF, BEFORE I CAME TO THIS OUTLET

    DECIDED MYSELF WHEN AT THE VENUE (BEFORE TIME OFPURCHASE)

    DECIDED MYSELF AT TIME OF PURCHASE E.G. AT THE BAR

    26%

    24%

    22%

    INSIGHT: 1 in 4 people in Club visits have already

    decided what they want to drink.

    ACTION: With the right training, your staff have the opportunity to influence almost 75% of drink choices.

    INSIGHT: Staff recommendations and upselling are important in the On Premise Clubs environment.

    ACTION: CUB are able to provide your venue with specific Customer Service Training Modules and give you access to our fully trained team of

    service & maintenance professionals in the Brewery Fresh Team.

    I AM A MEMBER

    1 CLOSE TO HOME

    2 FRIENDLY STAFF

    3 TO ENJOY A GOOD MEAL

    4 SERVES FOOD

    5

    BELIEVE IT IS IMPORTANT THAT STAFF BE MORE KNOWLEDGEABLE ABOUT BEER THAN THEY ARE AT AVENUE.

    The Club Customer

    *Source: Project Pick Up, 2018

    36% of 18 -24yr olds

  • STAFF ENGAGEMENT &

    EDUCATION

    BEER EDUCATION

    Promoting a culture of knowledge through staff capability, engaging content &

    Consumer knowledge. We develop and deliver content that supports consistent

    accredited education as a tool for On Premise customers & Staff.

  • Continue to evolve your range to satisfy changing consumer demands

    In Summary – The evolving CLUBs Channel

    Classic Beer Mid Strength Craft International Staff Training

    Biggest volume Fastest Growing Evolving Choice Premiumise Beer Education

    Still over 70% of beer sales in clubs

    Great Northern Super Crisp Biggest

    brand in NSW

    Entice more people to trade up with a range of easy drinking Craft & Premium brands

    Staff recommendations

    are key

    Zero Alc

    Future

    1 in 5 abstaining from alcohol so provide options

  • Two of our fastest growing, easy drink Craft partners

    Beer education and tasting

    4Pines Freshie Balter XPA

    ABV: 4.1% IBU:15 ABV: 5.0% IBU:30

    Freshie is the perfect blend of quality and drinkability, allowing for the gateway drinker to trade up into a craft brand they know in 4Pines,

    while remaining in their comfort zone.

    This XPA’S tropical and floral aromatics set off a fruity palette, tailored for those who enjoy a fully-hopped beer that’s still easy to drink

  • Thank you!

    Peter Yeomans – NSW/ACT General Manager Sales - 0419 445 646 - [email protected]

    Dean Edwards – NSW Sales Manager Clubs & On Prem - 0427 276 890 - [email protected]

    Michael Bailey – NSW Key Account Manager Clubs - 0408 261 419 - [email protected]

    Nick Sargeant – NSW Beer Ambassador - 0400 079 662 - [email protected]

    mailto:[email protected]:[email protected]:[email protected]:[email protected]