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CMA CGM CANADA
**CARING BEYOND SHIPPING**
Table of Contents
SHIPPING LINES
TERMINALS
INTERMODALCANADA OFFICES
N.O.R CMA CGM SERVICES CUSTOMER GUIDE
CMA & MARKET
INITIATIVESPROJECT CARGO
Canada – Country & Agency Information
General Information
▪ Capital Ottawa▪ Area 9,984,670 Sq.Km▪ Population 36.29 m▪ Government Federal parliamentary▪ Prime Minister Justin Trudeau▪ Languages English/French
Economic Information
▪ GDP 1.733 trillion $▪ GDP per capita 47,871 $ ▪ 2017 Growth 3%▪ 2018 Growth 1.9%▪ 2018 inflation 1.99%▪ Currency 1CAD = 0.8 USD
Source : Stat Canada
Trade Business Information (2018)
▪ Export Value 522 Bn$▪ Import Value 564 Bn$ ▪ Teus inbound 2.77 M▪ Teus outbound 2 M
Source : Stat Canada
Services
• Canada East Coast : SL1, C-JAX, MED-CAN, CAGEMA
• Canada West Coat : C-PNW, TPX, DAHLIA, NWX, BOHAI
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Our main recent achievements
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Ocean Alliance: the world’s largest operational agreement between shipping companies is extended until 2027
Rodolphe Saadé, Chairman and Chief Executive Officer of the CMA CGM Group, signed the extension of the Ocean Alliance cooperation until 2027. The signing ceremony took place in Hainan, China, with the executives of COSO SHIPPING, Evergreen and OOCL.
On the occasion of his visit to China,Rodolphe Saadé also signed with his partnerson January 16th the launch of Ocean AllianceDay 3 Product, CMA CGM’s new unmatchedservice offering. This reinforced offer willstart in April 2019.
Containerships: the new multimodal transport intra-European leader
The CMA CGM Group, a world leader inshipping and logistics, is pleased to announcethe union of its Containerships andMacAndrews brands under the singleContainerships brand.
Containerships: the new multimodaltransport intra-European leader
Together, Containerships and MacAndrewsoperate a fleet of 32 vessels and 700 trucks,calling 64 ports through 26 maritime servicesand 8 inland services.The single Containerships brand resultingfrom their union will be able to unlock majorsynergies and to focus on commercial growthand on the development of high-qualityservices for its customers. In addition,the integration of the local agencies'networks will allow for the creation of atailored intra-regional service.
Full year 2018 financial resultsRodolphe Saadé accelerates the transformation of the CMA CGM Group with a strategic move in logistics
“In 2018, in a difficult environment, the Group posted a sharp rise in volumes and a record revenue of nearly USD 23.5 billion. Despite an increase in oil prices, our recurring EBIT margin remains considerably above the industry average.We are pursuing our strategy of innovation and digital transformation in order to continue to offer excellent service to our customers and strengthen our performance.
In 2019, despite persisting geopolitical tensions, trade perspectives are positive. We will continue our development with the objective of improving profitability. That is why we are launching a new USD 1.2 billion cost reduction plan.
In addition, through the friendly public tender offer we are conducting on CEVA, our ambition is to become a world leader in both transport and logistics, thereby providing a complete and efficient service offer to our customers."
CMA CGM successfully completes its public tender offer to acquire CEVA Logistics and confirms its position as a leading worldwide transport and logistics group
Merging CEVA's operations into the CMACGM Group will strengthen its position as aworldwide leader in maritime transport andlogistics. Present in 160 countries, the Groupwill be 110,000 people strong with more than$30 billion in revenue.
The CMA CGM Group will now be able tomeet the logistics needs of its customersaround the world with a comprehensiverange of solutions across the supply chain,including LCL, airfreight, purchase ordermanagement, contract logistics or customsclearance..
First quarter 2019 ActivityA new step in the transformation of the CMA CGM Group to adapt to the changing market
The CMA CGM Group has undertaken a number ofstrategic moves in recent months, including theacquisition of CEVA Logistics and regional short-seaplayers such as Mercosul and Containerships and themodernization of its fleet.To adapt to the changing market, the Group is nowtaking a new step in its transformation byconsolidating its development and implementing anambitious cost reduction program.
Following the friendly takeover bid for CEVA, the CMACGM Group now holds 99.4% of CEVA's equity. CMACGM has already taken major structural decisionspaving the way for CEVA’s rapid return to profitability.
Moreover, in continuation of the “Agility” plan toimprove overall operational performance, which wasimplemented in July 2016, the Group announced inMarch 2019 a strengthened plan with a savings targetof USD 1.2 billion.
Finally, The Group rationalizies the APL and ANL linesin order to strengthen the Group's overallperformance and efficiency.The scope of these twomajor Group brands will evolve as of October 1st,2019,
APRIL 2019APRIL 2019 MARCH 2019MAY 2019 JANUARY 2019
June 2018
Our OrganizationCMA CGM, A Global TransportGroup
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SHIPPING COMPANIES PORT ACTIVITIES SUPPORT ACTIVITIESLOGISTICS ACTIVITIES
0
CMA CGM Group key figures
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Over 200Shipping lines
Over 110,000Employees Worldwide
2.71Million TEU of fleet capacity*
Over 420Ports of Call in 160 countries
20.71Million TEU transported in
2018
44Terminals**
755Offices worldwide
750Warehouses
511Vessels*
23.48Billion USD of revenue in 2018
* June 2019** 44 operational terminals in 26 countries & 2 terminals in development*
CMA CGM: a Global Market Leader in Capacity and Market Shares
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Market ShareCapacity K TEU
Top 15 BEST CARRIERS
148
154
154
240
333
416
425
641
1 217
1 536
1 645
2 637
2 792
3 306
4 073
Antong (QASC)
KMTC
IRISL Group
Wan Hai
Zim
PIL
HMM
Yang Ming
Evergreen
ONE
Hapag‐Lloyd
CMA CGM Group
COSCO Group
MSC
APM‐Maersk
0.6%
0.7%
0.7%
1.1%
1.5%
1.8%
1.9%
2.8%
5.3%
6.7%
7.2%
11.5%
12.2%
14.5%
17.8%
0
June 2018
CMA CGM: The Volumes
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1900 2300 28003900
52006000
77008900
79009000
1001610600
11400 12200 13000
15600
18950
21,710
0
5,000
10,000
15,000
20,000
25,000
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
Volumes Carried in K TEU
Our Modern Vessel Fleet
9↖ Table Of Contents
509 operated vessels of
which 131 owned*
% fleet capacity
CMA CGM
16 000 EVP +
De 10 000 à 15 999 EVP
De 7 500 à 9 999 EVP
De 4 500 à 7 499 EVP
De 2 000 à 4 499 EVP
De 0 à 1 999 EVP
6 %
17,9 %
13,6 %
20,6 %
32 %
9,9 %
% fleet capacity
CMA CGM
* As of 01/04/2019
10↖ Table Of Contents
Our Container Fleet
Modern container fleet of 3,9 million TEUs
▪ 42% is less than 5 years old
▪ In 2018 over 385 000 TEUs are
Reefers containers incl. 65%
TEUs low energy
▪ Average age of the reefer fleet:
7 years
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
293 331 443572
754 865
1,270
1,5251,765 1,856
2,117 2,150 2,2502,485 2,525
3,544
3,9003,900
0
June 2018
CMA CGM Liner Services: a Global Offer
East West
North South
IntraZone
▪ Intra Asia
▪ Intra Europe
▪ Intra Med
▪ Intra Africa
▪ Intra Caribbean
▪ ...
✓ 20%
▪ Latin America
▪ Central America and Caribbean
▪ Africa
▪ Middle East Gulf
▪ Indian Sub Continent
▪ Australasia & Oceania
✓ 29%
▪ Asia > Europe (North & South)
▪ Transpacific (WC & EC)
▪ Transatlantic
✓ 51%
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Consolidations & Alliances – How the TOP 20 became the TOP12
▪ Consolidation combined with new and larger
alliances are reshaping the shipping industry
leading to a high concentration
▪ In 2018, only 12 global container carriers will
remain in the market, compared to 20 in
2016.
▪ The TOP 12 carriers would control over 83%
of total worldwide capacity.
▪ In 2020, the TOP 5 carriers will represent
66% of total capacity
The 12 Carriers that will remain 9 Carriers have departed
or will soon be making theirexits
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GDP Growth : global upswing from 3.2% in 2016 to 3.8% in 2022
Expected Real GDP growth per area (%)
Source : IMF, WEO October2017
1,7%
USA
2016 2017 2018
2,3%2,2%1,5%
2022
1,5%
Euroarea
1,9%2,1%
2016
1,8%
2017 2018 2022
0,6%
Japan
0,7%1,5%
2016 2017 2018
1,0%
2022
5,8%
China
6,5%6,7% 6,8%
2016 2017 2018 2022
5%
EmergingMarkets
2018
4,9%
2017
4,6%
2016
4,3%
2022
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Supply and Demand evolution
Sources : Alphaliner / Drewry / IHS Global Insight / SCFI (2009 annual data are estimated)
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CMA CGM has grown its business in Canada faster than the market
8.3% MS export
10.7% MS import
5% Volume growth YTD
2018 vs. 2017
62 Vessels calling
Canada (50% CMA operated)
9 Weekly shipping
services
Modern fleetOf 10,500 teus nominal to Canada WC
3Offices in Montreal, Toronto and Vancouver
5 Canadian ports called
102Employees in Canada including CC LOGISTICS
Innovation
CMA CGM Canada vs. Market GrowthIn TEUs and Growth Percentage
Volumes include discharges and loaded containers at Canadian ports,
including U.S. IPIs
360,800 Teusthroughput*
202,800 Teus in 158,000 Teus out, incl. 20,086 teus
Reefers
data for 2018
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-5.00%
0.00%
5.00%
10.00%
15.00%
20.00%
0
50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
CMA TEU vs Market Growth
CMA Market Growth Linear (CMA)
CANADA OFFICES
Montreal Toronto Vancouver
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Montreal
Contact Information :
Address : 740 Notre-Dame Street West – Suite 1330 H3C 3X6 Montreal, QC
Phone : 1 514 908 7001
Fax : 1 514 908 7142
Email : [email protected]
Sales Contact : [email protected]
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Toronto
Contact Information :
Address : 5915 Airport Road – Suite 820 L4V 1T1 Mississauga, ON
Phone : 1 905 362 2272
Fax : 1 905 362 2273
Email : [email protected]
Sales Contact : [email protected]
↖ Table Of Contents ↖ Canadian Offices
Vancouver
Contact Information :
Address : 1199 West Pender Street – Suite 540 V6E 2R1 Vancouver, BC
Phone : 1 604 681 0987
Fax : 1 604 681 6835
Email : [email protected]
Sales Contact : [email protected]
↖ Table Of Contents ↖ Canadian Offices
Customer service : Mrs Linda POIRIER [email protected] : Mr Ian HAMILL [email protected] : Mr Alexandre LEBELLER [email protected] : Mr Brahim BAKRI [email protected] Director : [email protected] Canada EC : [email protected] Ontario : Mr Jeremy COMTE [email protected] Canada WC : Mr Pei YAN [email protected]
↖ Table Of Contents ↖ Canadian Offices
Contact Manager :
Shipping Line Services
Ocean Alliance Services
• BOHAI
• CPNW
• TPX
• NWX
• DAH
Other Services
• SL1
• MEDCAN
• CAGEMA
Canada – Africa Service
Oceania Services
• PAD1
• CJAX
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ASIA
NORTH AMERICA
WEST COAST
↖ Table Of Contents ↖ Services
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25↖ Table Of Contents ↖ Services
26
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27↖ Table Of Contents ↖ Services
28↖ Table Of Contents ↖ Services
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31↖ Table Of Contents ↖ Services
32↖ Table Of Contents↖ Services
ASIA
NORTH AMERICA
EAST COAST
33
34↖ Table Of Contents ↖ Services
35
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OTHER SERVICE
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39↖ Table Of Contents ↖ Services
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41↖ Table Of Contents ↖ Services
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45↖ Table Of Contents ↖ Services
46↖ Table Of Contents ↖ Services
COMPETITIVE STRENGTHS
• Effective service to West and East Africa from
both Canadian coasts
• Dry, reefer, and project cargo accepted
• Large network of fully owned agencies in Africa
• Efficient intermodal services throughout Africa
• Full coverage of Indian Ocean ports ↖ Table Of Contents ↖ Services
INTERMODAL
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DESIGNING AND DEPLOYING WORLDWIDE
INLAND SOLUTION
YOUR WORLDWIDE EXPERT FOR DOOR-TO-DOOR SOLUTIONS
In addition to its maritime offer, CMA CGM provides its customers with a
comprehensive DOOR-TO-DOOR service for seamless continental connections
with rail, road or barges’ 1st class vendors to offer you a safe multi-modal solution
up to the very last miles.
ONE-STOP SHOP FOR TAILOR-MADE SOLUTIONS
Everywhere in the world, in all CMA CGM Offices, our teams are available to
provide you with the intermodal solutions best suited to meet your specific
requirements; including the organized pick-up and delivery of cargo, minimized
delays, optimized safety and security of transportconditions.
ECO-LOGIC SOLUTIONS
With optimized intermodal routing and outstanding port range, you can load /
discharge your cargo closer to the point of origin / destination – minimizing the
length of the landside transport leg : as a result, using our services not only saves
you time and money; it also reduces your business’s carbon footprint.
From every origin to every final destination around the globe, our offer doesn’t begin
and end at the port
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Developing port terminals and ensuring the reliability of services
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RAIL TERMINALSTORAGE F/T
DEMURRAGE F/T
DETENTION F/T
48 HRS
4 DAYS
5 DAYS
RAIL TERMINALSTORAGE F/T
DEMURRAGE F/T
DETENTION F/T
48 HRS
4 DAYS
5 DAYS
RAIL TERMINALSTORAGE F/T
DEMURRAGE F/T
DETENTION F/T
48 HRS
4 DAYS
5 DAYS
RAIL TERMINALSTORAGE F/T
DEMURRAGE F/T
DETENTION F/T
48 HRS
4 DAYS
5 DAYS
RAIL TERMINALSTORAGE F/T
DEMURRAGE F/T
DETENTION F/T
48 HRS
4 DAYS
5 DAYS
RAIL TERMINALSTORAGE F/T
DEMURRAGE F/T
DETENTION F/T
24 HRS
4 DAYS
5 DAYS
RAIL TERMINALSTORAGE F/T
DEMURRAGE F/T
DETENTION F/T
48 HRS
4 DAYS
5 DAYS
PRINCE RUPERT
VANCOUVER
PRINCE GEORGEEDMONTON
SASKATOON
CALGARYWINNIPEG
TORONTO
MONTREAL HALIFAX
NEW YORK CITY
PHILADELPHIA
LEGEND
CN RAIL
CSX RAIL
Calgary Edmonton Montreal Saskatoon Toronto Vancouver Winnipeg
Halifax 6 6 1 6 2 5
Montreal 3 3 5 1 4 3
Vancouver 4 4 8 6 7 7
Prince Rupert 3 2 5 6
IMPORT RAIL TRANSIT TIMES (from departure at port until ramp arrival)
DESTINATION
ORIG
IN
Free times indicated are for standard dry containers.
↖ Table Of Contents
PRINCE RUPERT
VANCOUVER
PRINCE GEORGEEDMONTON
SASKATOON
CALGARYWINNIPEG
TORONTO
MONTREAL HALIFAX
NEW YORK CITY
PHILADELPHIA
COMPETITIVE STRENGTHS
• Rail service for temperature controlled cargo only
available out of Montreal, Toronto, Winnipeg and
Calgary
• Earliest Receiving Dates (ERD) and ramp cutoffs are
published by CN at www.cn.ca
• Ramp cutoffs at Toronto and Montreal for New
York, New Jersey and Philadelphia are 5 working
days prior to the port cutoff
• All-motor service available for line-haul moves to
New York, Philadelphia and Montreal
LEGEND
CN RAIL
CSX RAIL
Halifax Montreal Vancouver
Prince
Rupert
Toronto 2 1 7 6
Montreal 2 8 7
Winnipeg 6 5 5 5
Calgary 8 7 6 5
Edmonton 7 6 5 3
Saskatoon 9 8 6 4
Pr. George 5
Vancouver 8 7
EXPORT RAIL TRANSIT TIMES (ramp departure until port cutoff)
ORIG
IN
PORT OF LOADING
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INTERMODAL MAP↖ Table Of Contents
PROJECT CARGO DIVISION
↖ Table Of Contents
CMA CGM, with the capacity to transport oversized and overweight cargo to anywhere in the world,
has a track record transporting the wide variety of project cargoes.
Combined with efficient loading and discharging capabilities in the ports we cover, regular sailings
and short transit times, the versatility and flexibility of service offerings enable us to go the
extra mile securing our clients efficient tailor-made solutions.
▪ Organization dedicated to Project Cargo in HO, Marseilles (25 FTEs)
▪ 7 specialized teams in Europe, China, Brazil, USA, Middle East and South Africa (17 FTEs +
dedicated local sales)
▪ 900 Breakbulk projects handled in 2018 with double digit growth yoy
▪ 260’000 equivalent Teus of Out of Gauge
▪ Awarded having shipped the heaviest containerized breakbulk piece at 457mt
▪ Under deck stowage as general principle
Global partner for the transport of project cargo
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CMA CGM Project Cargo Division is organised as a « one stop shop » with the ability to act on all trades and relying on dedicated teams
CMA CGM service’ offerings for project cargo reach
across all continents
Powering this division is a team of technical and
commercial project shipping professionals delivering our
customers with best-in-class consulting, planning,
budgetary and execution of ocean transportation for your
project cargo
Each project cargo shipment is coordinated by a
dedicated project manager as single points of contact
supervising all aspects of the contract execution
Integrated approach to ensure that we meet our
customers’ precise schedules, whether the components
originate from one country or from across the globe
PROJECT
MANAGEMENT
TRANSPORT
SPECIALIST
ENGINEERING&
CONSULTANCY
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BREAKBULK SOLUTION : ENGINEERING & PROJECT MANAGEMENT
• Designs of technical solutions for the entire journey including
Lifting plan
Stowage plan
Lashing & securing plan
Lashing calculation
• Supervision of loading and discharging operations by Cargo Surveyors
• Transport drawings and method statements for the entire operation
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Contacts WHO’s WHO
Shanghai Regional office Asia to IMEG/US/Africa/LatinAmerica
+ 86 21 2306 (ext)
Kollatt Muhajiz (9608) [email protected]
Alvin Sheng (9384) [email protected] (US)
Jacky Wang (9467) [email protected] (Africa+IMEG)
Tim Lu (9465) [email protected] (Latam)
Pennyi Peng [email protected]
Kate Shen [email protected]
Can Yenisey [email protected]
Norfolk Regional office US exports (excluding Latam)
+ 1 757 (ext)
Gregoire Duchet-Suchaux (440 3824) [email protected]
Chummar Ceril (961 2554) [email protected]
Miami Regional office Intra Americas + Latam exports
+ 1 305 398 (ext)
Leila Bakhti (9848) [email protected]
Luisa Valencia (3736) [email protected]
Gregory Pinto (5157) [email protected]
Sao Paulo Regional office Brazil exports
+ 55 11 3708 0772
Guilherme Lemos [email protected]
Aldo Carvalho [email protected]
Dubai Regional office MEG to West Africa
+ 971 4 40 47 (ext)
Surin Ranchigoda (842) [email protected]
Mohamed Abdelkhalek (865) [email protected]
Durban Regional office SAF and EAF exports
+ 2731 581 6210
Laurelle Niekerk [email protected]
North Continent to/from Asia, India Middle East Gulf, East Med to/from
Luc Lagarde (8220) [email protected]
Isabelle Ottavy (8508) [email protected]
Sophie Ferey (8099) [email protected] on leave
William Stalin ( 87 71) [email protected]
Reem Hamdan ( 22 08) [email protected]
Didier Agate (7664) [email protected]
Manuel Alvarez de Toledo ( 86 09) [email protected]
Orlane Marandel (8211) [email protected] (OOG Desk)
Faustine Riou (31 26) [email protected](OOG Desk)
Europe/IMEG to US/Mexico
Clément Bocquet (8884) [email protected]
Nicolas Pothin (8885) [email protected]
Asia, India, Middle East Gulf to/from Mediterranean
Loic Pelen (8276) [email protected]
Agnès Van Der Molina (8023) [email protected]
Jean François Politi (6142) [email protected] (French, Spain, Red & Black sea)
Mathieu Gronchi [email protected] (West Italy)
Europe to/from Latin America & Oceania
[email protected] (new)
Bernie Hac (8628) [email protected]
Sébastien Gagnière (8948) [email protected]
Thomas Revillon (5834) [email protected]
Salma Haciane (8014) [email protected]
Céline Aerdeman (+33140758821) [email protected]
Africa and India Ocean related trades
Marc Ozenda (3196) [email protected]
Marianne Gres (1378) [email protected]
Key Account Desk
Julian Kurz (8318) [email protected]
Reem Hamdan (2208) [email protected]
Hélène Janvier (9694) [email protected]
Head of Project Cargo Division – Stéphane Berninet + 33 4 88 91 96 47 [email protected]
ProjectManagement in Marseille Headquarter Project Management inRegions
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Our Container Service’s Offfering & Our Competitive Advantages
• Forecasting specific departure and arrival dates & planning ahead
with confidence
• Smooth supply chain : no large volumes needed for the shipmentas
per conventional vessels
▪ Ability to carry up to 500 tons cargo on our moderncontainer
vessels
▪ “All-in-one“ shipment for large project : project related
breakbulk cargo and containerized cargos can be loaded on the
same vessel
Unique quality of services with added value to our customers
Positive impact on the overall project financials by meeting
construction timelines and delivery schedule
GLOBAL COVERAGE
WEEKLY
SAILINGS
RELIABLE
TRANSITTIMES
UNDER DECK
STOWAGE
CARGO
SURVEY(+method
statement)
HEAVY
LOADS
CMA CGM Project Cargo : a strategic container vessel carrier meeting all your project needs
▪ Our business model : Regular and reliable sailings with
high-frequency, fast transit time and global coverage, at
reasonable transport costs
▪ Key advantages for your Project Planning :
↖ Table Of Contents
Serving major industry sectors (Yachting & boating, Energy, Renewables, EPCs, Transport, Mining, Heavy Industries …)
ENERGY RENEWABLES EPCsBOAT &
YACHTTRANSPORT
Heavy
Industries
↖ Table Of Contents
Offering 99% of project cargos through freight forwarders
A LARGE PANEL OF FREIGHT FORWARDERS
And many more …
↖ Table Of Contents
OOG SOLUTION : When a container can’t fit your project needs
Flat rack capacity up to 47 mt (heavy tested)
OOG Offer is based on dimensions and port pairs
CMA CGM Project Cargo “modifies” the container according to your project needs
• Flat Racks (20’ & 40’) are designed to transport heavymaterial.
• FR are dedicated for the carriage of cargos which are heavy,bulky,
over weight and/or over width.
• FR with collapsible end-walls are dedicated to over lengthcargos.
• Open top containers with no rigid roof, are dedicated to carry
heavy and bulky finished products whose handling can only be
performed with a crane.
From Port ofLoading
To Port of discharge
Over width & overhigh
↖ Table Of Contents
OOG SOLUTION : some previous shipments
OOG 40 FR’ Over width OOG 40’FR Over high & overwidthMotor Yakht on Flat rail system
OOG 40 FR’ cargo secured with cradles OOG 40 FR’ Over width OOG 40 FR’ – Discharge at night
↖ Table Of Contents
BUSINESS CASE: to create an artificial tween deck in cargo hold w/ a bed of 16x40’ flat racks, almost 40m wide overall, to
accommodate 8 pieces of steel structure, safely secured, ready for a fast transit time to its destination
↖ Table Of Contents
BUSINESS CASE: Taylor made shipping solution for TRIMARAN BP IX
Lifted from water inCasablanca Discharge to water inLorient
Shipping solution from Casablanca to Lorient w/ technical and
commercial offer provided within3 days
Customer : Team Banque Populaire together withP&M
Large dimensions 32m x 23m x 5,8m, High lifting.
Stowed on board and carefully secured forshipment
↖ Table Of Contents
TERMINALS
Canada West Coast Canada East Coast
Vancouver• GCT DeltaPort • Fraser Surrey Docks• GCT Vanterm• DPW Centerm
Prince Rupert• DPW Fairview
Montreal• Racine
Halifax• Halterm
St John• DPW
↖ Table Of Contents
Terminal Data:▪ Terminal Area: 85 hectares (210 acres)▪ Length of Quay: 1,100 meters (3,609 feet) ▪ Berth Priority: Yes ▪ Area of Gate/Interchange: 3.2 hectares (8 acres) ▪ Weight Bridges/Scales: 2 ▪ Intermodal Yard: On dock▪ Intermodal Tracks: 8 tracks totaling 8,534.4 meters (28,000 feet)
Berth Facilities:▪ Water Depth (Low Tide): 15.9 m (52 ft)▪ Top of Dock to High Water: 3.3 m (10 ft, 8 in)▪ Top of Dock to 0.0 Tide: 8.9 m (26 ft)▪ Length of Berth: 1,000 m (3609 ft) each▪ Distance Between Bollards: Variable▪ Front Crane Rail to Dock Fence: 6.96 m (20 ft)
Container Yard Details▪ Container Yard (CY) Area : 251 hectares (62 acres)▪ Height & Row Length of Stack: 5 high, 7 wide▪ Chassis Capacity: N/A▪ Reefer Points & Voltage/Phase: 1020 points / 440 volts
Standard Gate Hours:Day Schedule:Monday – Friday: 08:00 - 15:5Night Schedule:Monday – Friday: 17:00 - 23:59
GCT DELTAPORT
ContactColin Parker, Director, OperationsPhone:+1 (604) [email protected] Hawk, Manager, OperationsPhone:+1 (604) [email protected]
Website : http://globalterminalscanada.com/gct-deltaport/
↖ Table Of Contents ↖ Terminals
Terminal Data:▪ Terminal Area: 31 hectares (76 acres)▪ Length of Quay: 619 meters (2,030 feet) ▪ Berth Priority: Yes ▪ Area of Gate/Interchange: 1.2 hectares (3 acres) ▪ Weight Bridges/Scales: 2 ▪ Intermodal Yard: On dock▪ Intermodal Tracks: 9 tracks totaling 2,926.1 m(9,600 feet)
Berth Facilities:▪ Water Depth (Low Tide): 15.5 m (51 ft)▪ Top of Dock to High Water: 2.2 m (7 ft, 3 in)▪ Top of Dock to 0.0 Tide: 7.08 m (23 ft, 3 in))▪ Length of Berth: 619 m (2030 ft) ▪ Distance Between Bollards: 18.29 m (60 ft)▪ Front Crane Rail to Dock Fence: 2.13 m (7 ft)
Standard Gate Hours:Day Schedule:Monday – Friday: 08:00 - 15:59Night Schedule:Monday – Friday: 17:00 - 23:59
GCT VANTERM
ContactChris Reyburn, Mgr, OperationsPhone:+1 (604) [email protected] Karmali, Mgr, OperationsPhone:+1 (604) [email protected]
Website: http://globalterminalscanada.com/gct-vanterm/
↖ Table Of Contents ↖ Terminals
Container Yard Details▪ Container Yard (CY) Area : 251 hectares (62 acres)▪ Height & Row Length of Stack: 5 high, 7 wide▪ Chassis Capacity: N/A▪ Reefer Points & Voltage/Phase: 1020 points / 440 volts
Terminal Data:▪ Terminal Area: 63 hectares (154 acres) ▪ TEUs Capacity : 185 000 ▪ Length of Quay: N/A▪ Area of Gate/Interchange: N/A▪ Weight Bridges/Scales: N/A▪ Intermodal Yard: On dock▪ Intermodal Tracks: 10 000 feet
Berth Facilities:▪ Water Depth (Low Tide): 11.7 m ▪ Top of Dock to High Water: N/A▪ Top of Dock to 0.0 Tide: N/A▪ Length of Berth: N/A▪ Distance Between Bollards: N/A▪ Front Crane Rail to Dock Fence: N/A
Container Yard Details▪ Container Yard (CY) Area : 30,654 square m ▪ Height & Row Length of Stack: N/A▪ Chassis Capacity: N/A▪ Reefer Points & Voltage/Phase: N/A
Standard Gate Hours:Day Schedule:Monday – Friday: 08:00 to 16:00Closed Saturday, Sunday, and Holidays
FRASER SURREY DOCKS
ContactDavid Martin Director, OperationsPhone: (604) 581-2233 x7026FAX: (604) 495-1195Container Export TrafficPhone: (604) 581-2233 Ext 7079Email: [email protected] Website : http://www.fsd.bc.ca/
↖ Table Of Contents ↖ Terminals
Terminal Data:▪ Terminal Area: 28 hectares (72 acres) ▪ Length of Quay: 647 m (2123 ft) ▪ Berth Priority: N/A▪ Area of Gate/Interchange: N/A▪ Weight Bridges/Scales: N/A▪ Intermodal Yard: on dock ▪ Intermodal Tracks: N/A
Berth Facilities:▪ Water Depth (Low Tide): 15 m (50 ft)▪ Top of Dock to High Water: N/A▪ Top of Dock to 0.0 Tide: N/A▪ Length of Berth: 647 m (2123 ft) ▪ Distance Between Bollards: N/A▪ Front Crane Rail to Dock Fence: N/A
Standard Gate Hours:Monday – Friday: 08:00 – 23:59Closed Sunday
CENTERM
ContactBrendon Hull Terminal MgrPhone : +1 (604)[email protected] Greene General CargoPhone : +1 (604)[email protected]
Website: https://www.dpworld.ca/
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Container Yard Details▪ Container Yard (CY) Area : N/A ▪ Height & Row Length of Stack: N/A▪ Chassis Capacity: N/A▪ Reefer Points & Voltage/Phase: N/A
Terminal Data:▪ Terminal Area: 24 hectares (59 acres) ▪ Length of Quay: 800 m (2625 ft) ▪ TEUs Capacity : 850,000▪ Area of Gate/Interchange: N/A▪ Weight Bridges/Scales: N/A▪ Intermodal Yard: on dock ▪ Intermodal Tracks: 7 working (18,000 ft)6 storage (20,000 ft)
Berth Facilities:▪ Water Depth (Low Tide): 17 m (55.8 ft)▪ Top of Dock to High Water: N/A▪ Top of Dock to 0.0 Tide: N/A▪ Length of Berth: 360 m (1180 ft) ▪ Distance Between Bollards: N/A▪ Front Crane Rail to Dock Fence: N/A
Standard Gate Hours:Monday – Friday: 08:00 – 23:59Closed Sunday
FAIRVIEW
ContactKurt Slocombe Terminal MgrPhone : +1 (250)-624-2124 [email protected]
Website: https://www.dpworld.ca/
↖ Table Of Contents ↖ Terminals
Container Yard Details▪ Container Yard (CY) Area : N/A▪ Height & Row Length of Stack: N/A▪ Chassis Capacity: N/A▪ Reefer Points & Voltage/Phase: 72
Terminal Data:▪ Terminal Area: 24 hectares (60 acres) ▪ Length of Quay: N/A▪ Teu Capacity: 150 00▪ Area of Gate/Interchange: N/A▪ Weight Bridges/Scales: N/A▪ Intermodal Yard: on dock ▪ Intermodal Tracks: N/A
Berth Facilities:▪ Water Depth (Low Tide): N/A ▪ Top of Dock to High Water: N/A▪ Top of Dock to 0.0 Tide: N/A ▪ Length of Berth: N/A▪ Distance Between Bollards: N/A▪ Front Crane Rail to Dock Fence: N/A
Standard Gate Hours:Hours of Operations07:00-15:0015:00-23:0023:00-07:00
RACINE
Contact:Information sur les conteneurs:(514) [email protected] Tremblay, VP operationsPhone :(514)[email protected] 62:(514) 257-3040
Website: https://www.mtrtml.com/login.php
↖ Table Of Contents ↖ Terminals
Container Yard Details▪ Container Yard (CY) Area : N/A▪ Height & Row Length of Stack: N/A▪ Chassis Capacity: N/A▪ Reefer Points & Voltage/Phase: 276
Terminal Data:▪ Terminal Area: 30 hectares (74 acres) ▪ Length of Quay: 1045 meters (3428 feet)▪ Teu Capacity: 750,000 ▪ Area of Gate/Interchange: N/A▪ Weight Bridges/Scales: N/A ▪ Intermodal Yard: on dock▪ Intermodal Tracks: 2438 meters (8000 feet)
Berth Facilities:▪ Water Depth (Low Tide): 15 m ▪ Top of Dock to High Water: N/A▪ Top of Dock to 0.0 Tide: N/A▪ Length of Berth: 190m|333m ▪ Distance Between Bollards: N/A▪ Front Crane Rail to Dock Fence: N/A
Standard Gate Hours:
HALTERM
Contact:Kim Holtermand, CEO/ [email protected] Twohig, Mgr, operation
[email protected]: www.halterm.com
↖ Table Of Contents ↖ Terminals
Container Yard Details▪ Container Yard (CY) Area : N/A ▪ Height & Row Length of Stack: N/A▪ Chassis Capacity: N/A▪ Reefer Points & Voltage/Phase: 483
Terminal Data:▪ Terminal Area: 15 hectare (37.5 acres) ▪ Length of Quay: N/A▪ Berth Priority: N/A▪ Area of Gate/Interchange: N/A▪ Weight Bridges/Scales: N/A▪ Intermodal Yard: on dock ▪ Intermodal Tracks: N/A
Berth Facilities:▪ Water Depth (Low Tide): 10m-12,2m (33 to 40f) ▪ Top of Dock to High Water: N/A ▪ Top of Dock to 0.0 Tide: N/A ▪ Length of Berth: 291m (954ft)-369m(1210f) ▪ Distance Between Bollards: N/A▪ Front Crane Rail to Dock Fence: N/A
Standard Gate Hours:
ST JOHN
Contact
Website: http://web.dpworld.com/
↖ Table Of Contents ↖ Terminals
Container Yard Details▪ Container Yard (CY) Area : 12.6 hectare (31.3 a) ▪ Height & Row Length of Stack: N/A ▪ Chassis Capacity: N/A ▪ Reefer Points & Voltage/Phase: N/A
*
*
* Indication only – this may vary depending on reefer container design
4 lashing points
• Volume is almost similar to that of a dry 40’ (40ST)
• Preferred Origin : Asia: China, Japan, Hong-Kong, South-Korea, Indonesia, Philippines, Taiwan, Malaysia, Europe: Belgium, France, Netherlands, Poland, United Kingdom, ScandinaviaAfrica: Ivory Coast, BeninMiddle East: UAE
• Specific pricing conditions
• In any case, do not hesitate to check with Reefer Department
• hazardous• scrap• damaging cargo
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CMA CGM
VALUE ADDED SERVICES
↖ Table Of Contents
At CMA CGM, we are dedicated at your business development and
your specific needs.
This is why we want to develop new services that will help you
optimize and simplify your supply chain management and expand
your business
EXPANSION
AS MANY SOLUTIONS AS THERE ARE CUSTOMERS
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OUR VALUE ADDED SERVICES OFFER IS STRUCTURED AROUNDTWO PRODUCT RANGES
SERENITYBenefit from Serenity by being sure that they will be able to easily manage the transit details, that their cargo will
be there on time, is covered in case of any unexpected events or protected from damage or theft
EXPANDDevelop business opportunities, shorten time to market, grow into new markets
and/or increase cash flow and productivity
Container
preparation &
special equipment
Customs
Management
Cargo Value -
SerenityReefer special
services
Inland services End to end supply chain
services
TRAXENS –
Smart Containers
Digital and
eCommerce
↖ Table Of Contents
↖ Value added services
CARGO VALUE SERENITY
↖ Table Of Contents ↖ Value added services
CARING BEYOND SHIPPING
WITH CARGO VALUE SERENITY WITH STANDARD B/L
Cargo ValueSerenity
specific terms & conditions
Standards terms & conditions
defined by international
regulations
Shipment from
Shanghai to Luanda
Hurricane on the way.The cargo is damaged.
Shipment from
Shanghai to Luanda
Hurricane on the way.The cargo is damaged.
FOCUS ON YOUR BUSINESS,
WE TAKE CARE OF YOUR CARGOBy choosing CMA CGM CARGO VALUE SERENITY, we make sure you will not lose
time or money in looking after a long legal dispute and lots of administrative
processes in case of damage or loss of your goods.
SAVE TIME AND MONEYForget about the surveyors, the administrative formalities, the endless legal
dispute with the carrier, the unpleasant discussion with your bank, the negative
commercial impacts.
GET STARTED,
ASK FOR CARGO VALUE SERENITY• 49 USD/Ctr to secure your cargo value up to 25 000 USD/Ctr
• 99 USD/Ctr to secure your cargo value up to 50 000 USD/Ctr
• 199 USD/Ctr to secure your cargo value up to 100 000 USD/Ctr
• Personalized option:
***Serenity-Website*** ***Terms & Conditions***↖ Table Of Contents ↖ Value added services
CONTAINER PREPARATION &SPECIAL EQUIPMENT
> Garment On Hanger
↖ Table Of Contents ↖ Value added services
GARMENT ON HANGER: THEFASHIONABLE CONTAINERCMA CGM GOH container fleet is dedicated to retailcustomer willing to transport all kind of garments in safer,cheaper and easier way compared to standard packing in drycontainer.
Benefits of garment container are numerous:
> GOH equipment protect sensitive garment such assuits, silk or leather for example: safer thanstandard packing
> Reduce packing/unpacking process : time costsavings at origin and destination
> Reduce cost of ironing at destination
> Reduce handling cost and labor
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Double bar containersSingle bar containers Strings / Straps
Heavy garments, low creasing
potential
• Technical standards
String
20’ = 220 pieces // 40’= 440
pieces
300 kgs max pay load per barStrap
20’= 165 pieces// 40’= 330
pieces
500 kgs Max pay load per bar
High creasing potential, fragile
garments
• Technical standards
2 tiers cross bar per container
20’ = 11 Bars per tier
40’ = 22 bar per tier
Max payload per bar : 150 kg
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REEFER SPECIAL SERVICES> Atmosphere Control> Reefer Pharma
↖ Table Of Contents ↖ Value added services
CONTROLLED ATMOSPHERE TECHNOLOGY CONTROLS THE WAY YOUR FRUIT CARGO BREATHES AND INCREASES SHELF-LIFE
Controlled Atmosphere technology controls the way your fruit cargobreathes and maintains cargo optimum quality during Transport
• The atmosphere control system controls the atmosphere inside acontainer
• It offers enhanced functionality to help slow down the ripening processof fruits and vegetables by removing ethylene
Controlled Atmosphere allows extended time for distribution atdestination, and reaching markets with longer transit times
• By maintaining an uninterrupted, controlled atmosphere andrefrigerated environment, shelf life of fruits can now be extended
• Delivery to remote markets exploring new destinations
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MODIFIED ATMOSPHERE (MA) AND CONTROLLED ATMOSPHERE (CA): TWO SOLUTIONS AVAILABLE DEPENDING ON YOUR CARGO NEEDS
• Controlled Atmosphere is the possibility to manage
independently the CO2 and the O2 inside the container with a
different value and not in balance (Oxygen Nitrogen and CO2)
“Controlled Atmosphere” a technology able to monitor CO2 and O2 in addition to humidity, ventilation and temperature
“Modified Atmosphere” a technology able to monitor CO2 in addition to humidity, ventilation and temperature
• Modified Atmosphere (MA) is the possibility to manageonly one Gas (CO2); the oxygen will be in balance. Thetotal of CO2 + O2 will be at 21 %.
• Technologies available: XtendFresh and Smartcare
(Starcool CA)
• Technologies available: Liventus, Maxtend, Purfresh,Afam+
Respiration Ripening Decay
Ambient Air O2(21%)
Pathogens(fungi,moulds)
H2O(Dehydration)
Heat Ethylene
CO2
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PHARMA SOLUTIONS BY SEA
A DEDICATED TRANSPORT PROCEDURE FORPHARMA PRODUCT INSURING CARGO CAREAND RISK CONTROL
• Maritime reefer freight is cheaper than air freight
for the transport of sensitive pharma products
• Risk assessment and cargo damage prevention
before transport
• Dedicated procedure for pharmaceuticals Good
Distribution Practice requirements
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Operational focus with training of our agency
network handling pharma shipment (Port of
Loading, Transhipment, etc)
Risk assessment prior to commercial offer (POL /
POD, number of transshipments, hazardous goods,
safe temperature range, cargo value etc.)
Special Pre-Trip Inspection (PTI) in place depots in
all DRY involved (Reefer, units, CLEAN, ODOUR
FREE, age limit max 7 years, Keyboard locked)
A PACKAGED PRODUCT INSURING SAFE TRANSPORT OF YOUR CARGO
Temperature recording data for the trip available
on demand
Dedicated team in headquarter Reefer department
– well trained staff (commercial team, technical
support, equipment management desk, customer
service)
High value and Sensitive cargo procedure (SCC –
sensitive cargo contribution)
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CUSTOMS MANAGEMENT
↖ Table Of Contents ↖ Value added services
> Cost to procureefficiency
> Tax avoidance
> Cash flow impact management
> Inwardprocessing
> Performanceaudit
> Documentation
> Classification
> Quality certification
Standard:
> Documentary validation
> Customs procedurevalidation
> Right and taxesadvance
> Fiscal representation
Specialtyexpertise:
> Agri-food industry
> Pharmaceutical
> Sensitivecargo
PDD
> Possiblefrom 2 units (warehousing,
factory) for a same company
PDU
> Clearance procedure with a single address
quickly available within one hour for industrial
key players
CUSTOMS MANAGEMENT: CMA CGM has developed a high level of expertise toguide and support its customers in their international trade activities, to reducecost to procure, cashflow impacts and risks.
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DIGITAL & E-COMMERCE
↖ Table Of Contents ↖ Value added services
EBUSINESS: CARRYING YOUR EXPECTATIONS
Our eBusiness platform offers you an integrated business management solution, covering all aspects of the transport cycle
MAKING SHIPPING SIMPLEAll the information you need just a click away with intuitive tools to help you to
manage your business
SAVE TIME ON YOUR SUPPLY CHAINQuick and 24 / 7 accessibility to your information is the key to your success:
use templates to gain time, and see and print your documents right away!
A CUSTOMIZABLE TOOL TO MEET YOUR NEEDSYou are the captain of your views, dashboards and alerts and can set the
parameters as you need!
OUR EXPERTISEAs the 3rd global carrier we draw the benefits of our teams and network to
innovate constantly to push quality and customers’ requirements forward. Our
products are created to improve your productivity.
↖ Table Of Contents ↖ Value added services
PRE-BOOKING
Check our schedules online and get a tariff from
point to point.
• 24/7 availability, allowing you to plan and ease
your transport logistics.
SHIPMENT EXECUTIONPlace easily your bookings & shipping instructions
or submit your VGM declarations on our
eBusiness Platform.
• With our intuitive tools, we guarantee fast
treatment and better quality of information
increasing productivity
DOCUMENT MANAGEMENTCheck and track needed documents in your
secured dashboard:
VISIBILIITY
Keep in touch with your box on your desktop or mobile
phone anytime.
• Take control of dashboards and personalize your
notifications to get real-time alerts on your shipments.
CUSTOMER SERVICE• Benefit from our eCustomer assistance 24 / 7 to
provide direct solutions in less than 24 hours.
• One single entry point:
ACCESSIBILITY
• Our philosophy is to remain close to our customers:
our platform and assistance are available in 5
languages (English, French, Chinese, Spanish,
Portuguese)
• The website is optimized for compatibility with any
device so users will have a smooth experience
whether using a PC, tablet or phone.
• Booking, Loading & Release Confirmations
• BL Draft, Seawaybill, Non-negociable and
Original BL: correct and approve your drafts
online, upload and print them faster
• Arrival Notice and Delivery Order
• Invoice↖ Table Of Contents↖ Value added services
TRAXENS –Smart Containers
↖ Table Of Contents ↖ Value added services
WHAT IS A SMART CONTAINER, POWERED BY TRAXENS?
• Standard containers equipped with a ground-breaking device designed by our partner TRAXƎNS®
• This high-tech equipment generates near-real time information, 24/7 and even during inland transportation
to track a wide range of data:
Coming in July 2018
Remote sensors can also be
added in the container for
cargo information Cargo temp Humidity
Position Movement Door opening Shocks External temp
↖ Table Of Contents ↖ Value added services
Operate exception management and action emergency sourcingplans…
SMART CONTAINER HAVE BEEN IMAGINED TO HELP YOU ENHANCE AND YOUR SUPPLY CHAIN
…tackle operational improvements and cost reduction
↖ Table Of Contents
↖ Value added services
FLEXIBILITY OF DATA AVAILABILITY TOANSWER CUSTOMER’S SPECIFICITIES
DATA AVAILABILITY DIRECTLY INTO YOUR CORPORATE
INFORMATION SYSTEM
DATA AVAILABILITY THROUGH TRAXENS HUB
All raw data generated by your smart containerscan
be accessed by your ERP orTMS
State of the art Hub Alert customization potential
Data contextualization with carrier’s data.
No restriction on number of users
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SMART CONTAINER OFFER
100€ PER
CONTAINER
ALL INCLUDED
150+ Containers | 3 to 6 months | Limited number of origins/destinations
↖ Table Of Contents ↖ Value added services
List of already available ports of
origins is growing rapidly.
Additional ports can be addedon
demand within a 1-month period.
List as of March2018
In progress
SMART CONTAINER ARE AVAILABLE FROM MANY ORIGINS… TO ANY DESTINATION IN THE WORLD WITH CMA CGM
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END TO END SUPPLY CHAIN SERVICESProvided by CMA CGM Log & CEVA
↖ Table Of Contents ↖ Value added services
Every logistics challenge has a tailor-made solution
Customs Brokerage
↖ Table Of Contents ↖ Value added services
OurFocus:
Customs Brokerage – All Modes ofTransport
↖ Table Of Contents ↖ Value added services
Customs Management – Canadian Customs Brokerage
CMA CGM LOG has developeda high level of expertise to guide and support its customers in their customs
clearanceneeds,to reduce compliance issuesand to streamline the movementof their cargo.
> Importingrequirements
> Businessnumberapplicationand IOR
Registration withCRA
> Identifygoods being imported
> HS classification support and guidance
>Determine VFD and valuation
methods required for
customsclearance
> Documentation
Standard:
> Documentation validation forrelease
> B3processing
> Tracking andTracing
> Post clearancesupport and follow
Specializedexpertise:
> All OGDdeclarations
> Perishable& time sensitive cargo
> Hand-Carryprocessing
> B3 audit prior to accounting.
> Post auditreview
> B2’s, dutydrawbacks
> FTA and
Certificate of Originsupport
>Corrections and record keeping
requirements
> AMPS andCustoms
Legislation
Consulting
ServicesCustoms Clearance and
Entry ProcessingTrade Compliance
Support
↖ Table Of Contents ↖ Value added services
Contact:
CMACGM LogisticsCanadaInc.
5915 Airport Road, Suite #820
Mississauga, Ontario, L4V 1T1
Ph: 905-362-2272
Fax:905-362-2273
Michael Bressi - Manager, Customs Brokerage
Email: [email protected]
Lauren Fortich - Senior Executive, Customs
Email: [email protected] ↖ Table Of Contents ↖ Value added services
OCEAN SERVICES
NORTH AMERICA
↖ Table Of Contents ↖ Value added services
CEVA: a leading supply chain company with global scale
CEVA’s direct presence
Represented through our partners
CEVA Logistics in Canada 2017↖ Table Of Contents ↖ Value added services
CEVAfacts
• Serving major industry sectors (Automotive, Consumer and
Retail, Energy, Healthcare, Industrial, Technology)
• Strongly embedded lean and operational excellenceculture
• Transforming supply chain data into business valuecreation
• Globally integrated account management through Century
program
• Serving 23 of the top 25 supply chains in the world
• Worldwide Top 3 Contract Logistics provider*
• A combined storage space of more than 8 mil sqm
• Ranked in the Top 10 largest ocean freight forwarders**
• 6th largest air freight company in theworld**
• Handling customs clearance in 600+ ports
* Source: TI report Global ContractLogistics 2014 ** Source: TI report Global Freight Forwarding 2014; ranking intonnage
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↖ Value added services
CEVA in NorthAmerica
• 150 sites
regionally- 110
sites (US),
28 sites(Mexico)
11 sites(Canada)
• 1750 CEVA Local CEVA DeliveryTrucks
• 11,000 truckload moves per month
• 17.5 million square feet warehousing
• +500 combined tons shipped air
• +180,000 combined TEU’sshipped
• +1,000,000 customs entries processed
annually
• Full in-country & trans-border
compliance & transportconnectivity
• #2 Contract LogisticsProvider
throughout region
• 30% of USD $6.94b in annualrevenues
• TSA, CTPAT, PIP, TAPA & ISOcertified
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Demand management, supply chain execution framework, supply chain velocity and performance
CEVA’s Supply ChainManagement
Origin International Transportation Destination
• Managing on time release bysupplier
• Electronic integration with service
providers
• Timely and accurate statusupdates
• Visibility of order, part andshipment
status
• Supply chain managementthrough
shared service infrastructure
• Accurate shipment routing viaoptimal
cost and service mode
• Consolidation of multipleshipments
to sameorigin/destination
Improved customerservice Lower total operatingcost Improved inventoryperformance
• Reliabilityandpredictabilityof supply
chainperformance
• Reduce transit time variability
• Visibility to plan against validated in-
transit inventory
Reduced average transit time
by 8-15%*
Reduced premiumtransportation
volumes by5-10%*
Reduce buffer stock by5-10%*
* Typicalimpact for an Industrial sector customer
Complete end-to-end solutions for your supplychain
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↖ Value added services
↖ Table Of Contents ↖ Value added services
Customs Brokerage Services
Prompt and compliant clearance of international
cargoes thanks to:
• Expert and experienced Customs specialists in over
100 countries around the globe
• Around 500,000 entries processed annually through
our U.S.network
• Complete account based Customs compliance
programs for consistent and accurate declarations in
all ports of entry
• Complete portfolio of services: Customs clearance,
documentation, duty management
• Complementary Customs services, such as duty
drawback and trade complianceconsulting
• A dedicated team of compliance experts
Over a century of experience
in the Customs Brokerage
business, with the first license
granted to our predecessors
126 years ago
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Integrated end-to-end approach
Manufacturing
support
Inbound/Outbound
Transportation
Warehousing&
Distribution
Centers
Outbound
Transportation
Aftermarket
Services
FinalMile
Solution
• Receipt and
management of
raw materials and
products atsource
• Control
• Re-packaging
• Value-added
services
• A range of multi-
modal capabilities
• Timedefinite
services
• Customs
brokerage
• Web enabled
tracking solutions
• Dedicatedand
shared
warehousing
• Distribution
network centers
• Value-added
services
• Dedicatedand/or
shared
transportation
• CEVA Ground
distribution
services
• Transportation
network
management
• Spare parts
warehousing
• Spare parts
distribution
• Returns
• Repairs
• Reverselogistics
• Callcenter
services
• Home delivery for
finishedgoods
• One and two man
home delivery
• After sales setup
• Installation
• Reverse logistics
↖ Table Of Contents ↖ Value added services
CUSTOMER GUIDE
↖ Table Of Contents
Export Bookings
➢Export bookings :• The fastest and most convenient way to place booking Online via our website www.cma-cgm.com• We also accept bookings through other Ecommerce Platforms.
➢Equipment release :• Please note that equipment is not released automatically. Please contact our equipment release team
via email [email protected] for regular container and CDA Reefer Releases [email protected] for reefer containers to confirm equipment availability and the release depot. The same procedure applies if you are planning to street-turn import equipment.
➢Port cutoffs and documentation cutoffs :• ERD and cutoffs are indicated at your booking confirmation. However may be subject to change. Please
verify at the websites of our terminal operator.
↖ Table Of Contents
Export Bookings – Bill of lading instructions
➢Bill of Lading instructions :• Online via our website www.cma-cgm.com• We also accept B/L instruction sent through other Ecommerce platform.
➢ B/L instruction via e-mail• Please send all B/L instructions as a PDF-file or WORD-file attachment to
➢ B/L correction and amendments• Please send all requests for B/L corrections and amendments to ssc.cadocumentation@cma-
cgm.com
➢ VGM weight submissions• https://www.cma-cgm.com/help/tutorials
↖ Table Of Contents
Export Bookings
➢B/L releases :• Please send requests for releases of B/Ls and Sea Waybills to [email protected]
➢ Diversions and changes of destination • For changes of destination and other instructions concerning your cargo after departure please
contact our customer service teams at [email protected] or [email protected] or [email protected]
➢ Local fees & charges • For a detailed list of our services fees and charges please refer to http://www.cma-
cgm.com/local/canada/tariffs-local-charges
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Useful Links & Contacts
➢Free times for demurrage and detention• Free times and per-diem amounts for demurrage and detention are published at our website at :
http://www.cma-cgm.com/static/CA/attachments/26-2017%20Revised%20D-D%20rules%20Canada%20w.e.f%20-%2002-05-2017%20-%2002-05-2017.pdf
Unless otherwise agreed these published tariff terms are applicable. Any request for extra free time must be approved prior to booking.
➢ Cargo tracking is available online at • http://www.cma-cgm.com/ebusiness/tracking
Our track-and-trace app for mobile devices is also available at the App store and at Google Play
➢ Weight limits• Our Canadian weight limitations and overweight charges are posted at our local website at
http://www.cma-cgm.com/static/CA/attachments/02-2017%20Canada%20Intermodal%20-%20Weight%20Limits%20and%20Overweight%20Surcharges%202017%20-%20Word%20Doc%20-%2006-01-2017.pdf
↖ Table Of Contents
Useful Links & Contacts
➢Cargo claims for damaged or missing cargo• Please contact our risk management for any question related to cargo loss or damage :
[email protected] or phone +1(514)908-7851
➢ Customer advisories and newsletters • You can subscribe to receive our corporate news at http://www.cma-cgm.com/news/subscribe
➢ Credit applications • https://www.cma-
cgm.com/static/eCommerce/Attachments/CMA%20CGM%20group%20Standard%20Credit%20Agreement%20page%2019032014.pdf
➢ Freight disputes• [email protected]
➢ Demurrage & Detention inquiries and disputes• [email protected]
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Environment & Initiatives
↖ Table Of Contents
0CORPORATE PRESENTATION I 11
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0
June 2018
Leading the climate change agenda
▪ Between 2005 and 2015, CMA CGM Carbon
efficiency has been improved by 50 % per teu-Km
▪ Between 2015 and 2025, CMA CGM targetsan
additional - 30 % CO2 per teu transported
▪ In 2017, CO2 efficiency improved by 10 % per teu
carried, one year ahead of our 2025 goal.
CO2 datas are reviewed and verified by KPMG,
according to the Clean Cargo Group methodology
Achieved
- 50 %
per teu-km, 2005-2015
New Target
- 30 %
per teu-km 2015-2025
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0
June 2018
Carbon Premium Services
▪ Carbon calculator is available on www.cma-cgm.com
▪ For eCommerce customers, carbon information is
automatically calculated and displayed in “shipment
details”
▪ “Your Carbon Footprint” is CMA CGM premium service
for strategic customers to track, analyze, understand
and reduce carbon emission from the logistics chain
▪ Carbon reports data are verified by KPMG
↖ Table Of Contents
