Cm Ch Eight on Strategy Formulation and Implem

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    International Strategic

    ManagementStrategic Formulation andImplementation

    Chapters 8, Hodgetts, Luthans and Doh, International Management:Culture, Strategy and Behavior, 6th edition (New York: McGraw-HillIrwin, 2006)

    Adapted from PowerPoint slides by R. Dennis Middlemist, Professor ofManagement, Colorado State University

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    OVERVIEW

    1. Strategic Management

    2. Approaches to Strategic Planning

    3. Global vs. Regional Strategies

    4. Elements of Strategic Planning

    5. Specialized Strategies

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    Strategic Management Strategic management

    Determining the firms basic mission and long-term objectives, and developing andimplementing an appropriate plan of action

    Where are we going?

    How are we going to get there?

    Strategic management growing inimportance because of the need to

    coordinateand integratediverseoperations!

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    Benefits of Strategic Planning

    Perceived benefits Coordinate and monitor operations

    Streamline product lines and supplychains

    Manage political, currency, andcompetitive risks

    Potential costs

    Micromanagement of subsidiaryoperations

    Misallocation of time and staff resources

    Over-planning and lower profitability

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    Approaches to Strategic Planning

    EconomicImperative

    QualityImperative

    PoliticalImperative

    AdministrativeCoordination

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    Economic Imperative Worldwide Strategy based on cost leadership,

    differentiation, and segmentation Product mix

    Selling products for which large portion of value is

    added in the upstream activities of the industrys value

    chain

    Product is regarded as a generic good, not name brand

    Global sourcing to shorten the production or

    buying cycle Examples: Automobile, chemicals, heavy electrical

    systems, motorcycles & steel.

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    Economic Imperative

    Other Examples:

    European PC market Used to be dominated by IBM, Apple &Compaq.

    International Textile or Trading companies

    Relying on global sourcing

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    Political Imperative Strategy country- responsive and designed to

    protect local market niches

    Selling products for which large portion of valueis

    added in the downstream activities of the

    industrys value chain Success of the product or service depends

    heavily on marketing, sales or service

    Customer or client-focused

    Approach most often used by MNCs pursuing acountry-centered or Multidomestic strategy.

    Examples: Insurance and consumer packagedgoods industries.

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    Quality Imperative

    Two possible paths :

    Change in attitudes to raise expectation forservice quality

    Implementation of practices to make quality

    improvement an ongoing process Total quality management (TQM) takes the

    following forms:

    Cross-training personnel

    Process re-engineering

    Reward systems designed to reinforce qualityperformance.

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    Quality Imperative

    Famous Example:

    Motorolas failure to recognize the importance of

    digital cell technology. Resultantly, it was almost wiped out by the new

    players like Samsung, & Ericsson.

    Whereas, previously in 1998 for instance,Motorola was dominating the U.S. handsetmarket.

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    Administrative Coordination

    Decision making based on the merits ofthe individual situation rather than apredetermined economic or political

    strategy.

    For example, Wal-Mart in Brazil introduced

    a computerized bookkeeping systemwhich could not deliver results because ofthe complicated tax system of Brazil.

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    The Four Imperative

    It is not necessary for an MNC to pursue itsstrategic planning based on only one of theabove mentioned imperatives.

    It is very much likely that firms may use thecombination of the imperatives discussedabove.

    For instance, IBM relies on economicimperative when in less developed countries,political & quality imperatives when in maturemarket of Europe or advanced countries.

    Gl b l R i l St t i

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    Global vs. Regional Strategies Global Integration

    Products and services homogeneous in terms of type and

    quality. Customers have common taste preferences.

    This approach has helped to spread internationalconsumerism.

    National Responsiveness Segmented regional markets.

    Need to respond to differing national standards andregulations.

    Adaptation of tools and techniques to manage localworkforces.

    For instance companies like Toyota, Mitsubishi & Hondahave all abandoned their ideas of producing a global

    vehicle

    Global vs Regional Strategies

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    Global vs. Regional Strategies

    Famous Example of the ignorance of

    National Responsiveness by MNCs.

    Toyotas full size T100 pick up proved much toosmall to attract market share in U.S.

    This resulted in replacing the model with Tundrapickup that is powered y a V-8 engine and has a cabindesign to accommodate a passenger wearing a 10-gallon cowboy hat!

    Honda has developed its new model with moreAmericanized features such as big interior roomsallowing passengers to eat and sleep in the vehicle.

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    Four Strategic Options

    Global

    strategy

    Internationalstrategy

    Transnational

    strategy

    Multi-domesticstrategy

    National responsivenessLow High

    Glo

    balintegratio

    n

    Low

    High

    Adapted from Figure 8 1: Global Integration vs. National Responsiveness

    Ch i O i

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    Choosing an Option Global:low-cost strategy, based on price.

    Mergers & acquisitions are common. Firms

    facing high cost pressures must adopt globalstrategy.

    Multi-domestic:products and servicesdifferentiated by market. Catering to niche

    market. International:core competencies set the

    MNC apart from local competitors. Firmsenjoy valuable core competence.

    Transnational: Require management of contradictory pressures for

    cost reductions and differentiation Successful firms engage in glocalization, localizing

    their activities while maintaining a global focus

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    Elements of Strategic Planning forInternational Management

    External EnvironmentalScanning for MNCOpportunities and

    Threats

    Internal ResourceAnalysis of MNC

    Strengths andWeaknesses

    Strategic PlanningGoals

    IMPLEMENTATION

    Adapted from Figure 8 2: Basic Elements of Strategic Planning for International Management

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    Environmental Scanning

    Provide management with accurateforecasts of trends that relate toexternal changes in geographic areaswhere the firm is currently doingbusiness or considering setting upoperations

    These changes relate to the economy,

    competition, political stability,technology, and demographicconsumer data

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    Internal Resource Analysis

    Evaluate managerial, technical, material,and financial strengths and weaknesses

    Determine ability to take advantage ofinternational market opportunities

    Match external opportunities(environmental scan) with internalcapabilities (internal resource analysis)

    Key question: Do we have the people andresources that can help us to develop andsustain the necessary KFSs, or can weacquire them?

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    Strategic Planning Goals

    Goal formulation often precedes the firsttwo steps

    However, more specific goals come out ofexternal scanning and internal analysis

    Typically serve as an umbrella forsubsidiaries and international operations

    Profitability and marketing goals almost

    always dominateOnce set, the MNC will develop specific

    operational goals and controls for thesubsidiary or affiliate level

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    Implementation

    Selecting a country and location Country factors:market openness,

    infrastructure, labor market flexibility

    Location:incentives, workforce, costs

    Functional areas Marketing:usually country specific

    Production:domestic to foreign, foreign to

    domestic, or foreign to foreign, dispersedor coordinated

    Finance:local sources, centralized control,international markets, or barter trade

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    SPECIALIZED

    STRATEGIES

    1. First-Mover Strategies

    2. Bottom of the PyramidStrategies

    3. Born-Global Strategies

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    First-Mover Strategies

    Useful in rapidly changing markets

    Market opening in developing economies

    Market reforms in transition economies

    Privatization of state-operated enterprises Advantages and risks

    Capture benefits of learning

    Form alliances with attractive local partners Uncertain pace of reform

    Opportunity costs of premature entry

    Fi t M St t i

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    First-Mover Strategies Do you know which companies launched the first

    commercial versions of: Personal computer,

    Word processing software,

    Web browser, and

    Internet search engine

    Today, none of them is the market leader in those

    categories or even anywhere near the top -despite the fact that all these products wereintroduced just 20 to 30 years ago.

    Fi t M St t i

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    First-Mover Strategies First Movers vs Market Leaders

    First Mover:Altair (1975) Market Leader:Dell (2006)

    First Mover:WordStar (1979) Market Leader:Microsoft Word (2006)

    First Mover: Mosaic (1992) Market Leader: Microsoft Internet Explorer

    (2006)

    First Mover: Excite (1993) Market Leader: Google (2006)

    B f th P id St t i

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    Base of the Pyramid Strategies

    4-5 billion people at the bottom of the

    economic pyramid represent fully two thirds ofthe worlds population.

    Targeting emerging market People making less than $2,000/year (4 billion)

    Marketing requires smaller-scale strategies Building relationships with local governments,

    small entrepreneurs, and nonprofits

    Less dependence on central governments andlarge local companies

    Best example : Bangladeshis Gerameen bank,introduced by M. Yousuf.

    Born Global Firms

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    Born-Global Firms

    The first reference to the term Born Global appears to have beenmade by Rennie (1993). During an investigation into emerging Australianexporters on behalf of the Australian Manufacturing Council, the Mckinsey & Coconsultants observed that approximately one quarter of the firms began exporting insubstantial quantities very early in their organizational lifespan.

    Engage in significant international activity a short time after being established

    Many firms now do not develop in incremental stages with respect to theirinternational activities.

    Successful firms leverage a distinctive mix of orientations and strategies

    Global technological competence

    Unique-products development

    Quality focus

    Reference : Rennie, M. W. 1993. Global Competitiveness: Born Global. The McKinsey Quarterly, 4(4): 45-52.