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CLUB HANDBOOK
2020
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ALLSTAR OFFICE HOURS COMMON TERMS IN THE GYMNASTICS WORLD
MONDAY 9.00 AM 6.00 PM WAG Womens Artistic Gymnastics
TUESDAY 9.00 AM 6.00 PM MAG Mens Artistic Gymnastics
WEDNESDAY 9.00 AM 6.00 PM AA All Around Score this is the combination of 4 Apparatus
for WAG & 6 Apparatus for MAG
THURSDAY 9.00 AM 6.00 PM GQ Gymnastics Queensland
FRIDAY 9.00 AM 6.00 PM GA Gymnastics Australia
SATURDAY 8.30 AM 1.00 PM GG General Gymnastics
TABLE OF CONTENTS
ALLSTAR VALUES PAGE 3,4,5
WELCOME , PROGRAM OVERVIEW PAGE 6
EARLY YEARS PROGRAM DESCRIPTION PAGE 7
EARLY YEARS PROGRAM INFORMATION PAGE 8
GIRLS PROGRAM OVERVIEW PAGE 9
GIRLS CLASS PROGRESSIONS PAGE 10
BOYS PROGRAM OVERVIEW PAGE 11
BOYS CLASS PROGRESSIONS PAGE 12
ADULT CLASS, MINI MINORS & HOLIDAY PROGRAM INFORMATION PAGE 13
TRAMPLOINE, STRONGER SENIORS & BIRTHDAY PARTIES PAGE 14
CLASS PROGRESSIONS, ATHLETE RULES PAGE 15
ENROLMENTS & CLASS BOOKING PAGE 16
MEMBERSHIP, PAYMENT METHODS PAGE 17
MAKE UP LESSONS, MONTHLY FEE SYSTEM PAGE 18
TERM FEES AND MEMBERSHIP FEES PAGE 19
OTHER ACTIVITIES PAGE 20
CAR PARK, LOST PROPERTY PAGE 21
SPECIAL NEEDS, PRIVACY STATEMENT PAGE 22
MEMBER PROTECTION & PHOTOGRAPHIC POLICY PAGE 23
CODE OF CONDUCT PAGE 24
ATHLETES CODE OF CONDUCT, SOCIAL MEDIA POLICY PAGE 25
PARENTS AND FRIENDS SUPPORT GROUP PAGE 26
EMERGENCY PROCEDURES PAGE 27
EVACUATION PLAN PAGE 28
PROGRAM SUMMARY PAGE 29
ALLSTAR MERCHANDISE PAGE 30
ALLSTAR QUEENSLAND & AUSTRALIAN REPRESENTATIVES PAGE 31
CLUB AWARD RECORDS PAGE 32
FILEMAKER MEMBERS PORTAL PAGE 33
LEADERSHIP PROGRAM PAGE 34
CHILD SAFETY POLICY PAGE 35 - 37
SCHOOL STREAM APP INSTRUCTIONS PAGE 38
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HAPPY HEALTHY
ALLSTAR GYMNASTICS VALUES
Allstar Gymnastics aims to provide an
Excellent Gymnastics Experience for our members.
This includes our athletes, staff,
family and friends.
We have set this goal based around our 5 star set of values.
Implementing these values in all of our staff and athlete training,
policies and ongoing education will ensure our success.
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ALLSTAR 5 BUSINESS VALUES
Allstar Gymnastics aims to provide an Excellent Gymnastics Experience for our members.
We plan to achieve this goal based around our 5 star set of values.
Implementing these values in all of our staff and athlete training, policies and ongoing education will ensure our success.
EXCELLENCE
SYSTEMS STAFF EDUCATION ATTENTION TO DETAIL
Our aim is to provide efficient systems
to better service our customers:
Professional delivery of service
Answering inquiries in a timely
manner.
Having good communication systems
Ensuring staff & customers know the
Allstar policies and procedures.
Ensuring Staff & customers are
working within the Allstar values at all
times in our venue.
We appreciate the commitment by
our staff to add to the athletes
experience in the gym. Therefore
we are committed to the
professional development of our
staff in the different areas of our
business.
We support a range of learning and
send our staff to varied forms of
education and development.
As a business we aim to go the
extra mile for our customers:
Providing well planned and
progressive programs for all
levels and abilities.
Staff who genuinely care
about kids and take the
time to show them they
care about them and their
gymnastics and are great
role models.
CARE
RESPECT CLUB CULTURE COMMUNITY
We value our staff and customers and
expect that our staff will be respectful
when interacting with the children and
their families and our customers will
show the same level of respect to our
staff.
All staff, athletes, officials, customers and
family members need to embrace our
Codes of Conduct and values and respect
every aspect of what we as a business
think is important.
We recognise that a good club
culture requires continual
improvement and monitoring to be
effective.
We are committed to that continual
improvement to keep and refine the
culture we have established around
our values. We appreciate everyone
who comes to Allstars will contribute
to our culture during all
interactions.
Allstars started as a small
family orientated club and we
want to maintain that as we
grow, we are committed to
that ethos and actively engage
in those areas in our club and
the community.
We know that happiness is
contagious, so we all can
contribute to a great club
culture.
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5 STAR SAFETY
ATHLETES CODE OF CONDUCT PARENTS CODE OF CONDUCT STAFF CODE OF CONDUCT
Allstars Code of Conduct
Athlete Code of Conduct
Social Networking Website Policy
Allstars Code of Conduct
Social Networking Website Policy
Allstar Gymnastics Values
Coaches Code of Behaviour
Coaches Code of Conduct
Staff Non Negotiables
Allstar Gymnastics Values
CHILD SAFETY SAFETY IN THE GYM
All coaches must hold current Child Safety Blue Cards
All Coaching Staff are accredited with Gymnastics Australia
First Aid awareness and qualification
Child Safety Policy
Staff are responsible for providing a safe training environment for
athletes.
Staff are responsible for providing safe progressions for all athletes.
OPPORTUNITY
ATHLETES PARENTS STAFF
Our aim is to provide our athletes with
an opportunity to excel in the Program
that they are in. We know that one goal
does not fit all and appreciate the
different goals each child has.
We want to give our customers the
opportunity to be a part of their
child's gymnastics by providing good
feedback on their progress via
testing, reports and personal
feedback.
We believe that giving our staff
the opportunity to develop as
coaches will not only benefit
them but also their athletes,
families and the business.
We aim to support our staff to deliver
the programs that create the best
opportunities for our athletes.
Parents should work together with
coaches to achieve the best possible
results for their child.
Allstars is keen to support staff
with ongoing education
opportunities.
HAPPY HEALTHY KIDS
HAPPY KIDS HEALTHY KIDS LIFE SKILLS
We believe if our athletes are happy they will learn faster.
They will be motivated and keen to progress.
They will develop and grow as people as they face challenges and learn how to solve problems.
Learning should be fun for all ages and stages. Our staff will plan for ways of making drills, skills & physical preparation fun.
We know that if we ask a child to climb a mountain and walk back down they wouldn't want to do it many times but if we put a giant slide on the other side they would do it over and over again. We want to incorporate the slide as much as we can.
Allstars want to promote a healthy lifestyle for all our members.
It is our goal to get kids moving and to learn the value of movement.
What we do can influence a child's perception of movement and sport for their lifetime.
Our staff educate their athletes on the benefits of a healthy diet and knowing the value of what they eat.
We want to keep our athletes injury free so we are committed to providing safe progressive programs.
We know that without challenge there is no change, so we want to prepare our athletes to look at a challenge in a positive way and see the value of working towards a solution and their goals.
Our sport is a great context to strengthen a child's emotional intelligence.
We want to encourage our athletes in different areas to prepare them for lifes challenges (for example: time management, problem solving, leadership qualities etc.)
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WELCOME Welcome to Allstars and to the Fantastic sport of Gymnastics !
We trust that you will enjoy your time with us and discover all the great benefits that gymnastics will bring to your child's growth and development.
Our vision is to provide a center of excellence for Gymnastics which promotes the physical, intellectual, emotional and social development of every child.
Positive movement experiences can influence a child’s outlook on physical activity for life. We want to provide positive healthy physical opportunities for our athletes both competitive and non competitive. We try and set realistic expectations for successful performance and achievement knowing that success can be presented in many different ways.
ALLSTARS ALLSTARS is a registered business and is not run by a committee, but managed by a team that take care of the day to day running of our programs.
We are supported by a Parents and Friends Association which does fundraising activities to help with various projects.
CLUB REGISTRATION Allstars is affiliated with Gymnastics Australia and Gymnastics Queensland.
We have to abide by their codes of conduct and athlete policies. Our athletes have to abide by their competition regulations when they attend sanctioned events.
POLICIES We will include some of our policies in this Handbook but you can also view our policies online on our website. (www.allstargymnastics.com.au)
We would ask that you abide by these policies so everyone can enjoy their time at Allstars.
MEMBERSHIP All athletes who enroll at Allstars are then registered with Gymnastics Australia. The registration fee changes from year to year depending on the governing bodies.
By becoming a member of our governing bodies you are being counted as an active participant in Gymnastics and assisting Gymnastics Australia to meet your child’s growing needs as an athlete.
Primarily Gymnastics Australia provides members with insurance coverage in the case of an accident or injury for expenses not covered by Medicare.
COACHING STAFF All coaches employed by Allstars hold a qualification under the Australian Coaching Council’s National Coaches Accreditation Scheme (NCAS) or are in the process of gaining accreditation.
Coaches who are in training are under the supervision of a qualified coach. Some of our coaches may also hold tertiary qualifications in Physical Education. Accreditation procedures also require that coaches hold a current Senior First Aid certificate or equivalent and a blue card.
Many of our younger coaches possess up to date technical expertise in gymnastics as a result of many recent years of intensive training as competitors.
It is a requirement of employment with Allstar Gymnastics and Gymnastics Australia that coaches participate in regular in-house and external training sessions and updating workshops each year to remain accredited.
We believe that our focus on Education and training is what makes the difference to our coaching team.
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EARLY YEARS
PROGRAM
The GYMSTARS is our Early Years Program and provides enough classes for all ages
and abilities and children can easily transition from one class to another.
All early years children will need to bring a water bottle to class and dress in clothes
that make movement easy. Children will need to take their shoes and socks off so
they can move about easily.
Parent participation is important to your childs development and your child will
gradually gain the skills and confidence to go solo when they graduate to MiniStars.
Dress your little one in comfortable clothes that allow for movement and going
upside down and bring a water bottle to take into class.
BABYSTARS BabyStars is for BABIES from 6 weeks old to CRAWLERS (approx. 6 months) and is
designed specifically for mother and child.
Helping Mum to recover from birth and regain core strength and flexibility
whilst in a SAFE, rewarding and FUN environment
You will both feel the benefits of the class while your BABY'S BRAIN and nervous
system will be stimulated assisting with their development
Pain and tension will release through gentle stretching and baby massage, whilst
strengthening the body
Baby and mum can enjoy movement to music
Give your baby the BEST START possible by being involved in our BabyStars class!
BabyStars lessons go for 30 minutes
Please bring a rug, little mat or towel for under baby and a water bottle
CRUISING
STARS
CruisingStars is for crawlers to confident walkers and assists babies while crawling to
gain confidence and strength as they prepare for walking.
ENJOY a safe environment for your child to EXPLORE and enhance their brain
development.
CruisingStars promotes body awareness, BALANCE and core STRENGTH
We do FINE motor skills activities whilst stimulating their vestibular and sensory
systems.
This program addresses essential childhood milestones using SENSORY BASED
activities and discovery
CruisingStars lessons go for 30 minutes
STEPPING
STARS
The SteppingStars are confident walkers to 2 years and is a movement based
program
Allowing young toddlers to build CONFIDENCE while working on the
developmental milestones associated with gross and fine motor skills.
This program provides a safe environment for your toddler to explore and
develop both their physical and cognitive abilities.
It is a sensory-based program that introduces the dominant movement patterns
including:
Statics, Locomotion
Swing, Spring and Landing
Full parent participation is required for this class
SteppingStars lessons go for 45 minutes
Make sure you bring a water bottle to class and wear comfy clothes
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KINDER
STARS
The KinderStars are 2 to 3½ years old and will enjoy a FUN and ACTIVE program
It will enhance self confidence and self awareness
This program includes MOVEMENT and exploration of the dominant movement
patterns as well as fine motor activities
Introduces the foundation skills of gymnastics
KinderStars uses themes to stimulate learning and movement experiences
through SONGS and ACTIVITIES
Full parent participation is required for this class
KinderStars go for 45 minutes, please bring a water bottle to class.
MINISTARS
GOING SOLO
MiniStars are 3½ to 5 years and the Program is designed to promote independence
and encourage self motivation.
MiniStars learn and extend upon the fundamental gymnastics skills and concepts
Enhancing motor skills, social skills, cognitive understanding and self confidence
Our school-readiness program includes social and emotional regulation, game
sense, socialisation and hand-eye coordination activities
This program is independent of the guardian and is led by a coach, preparing
your child for full time school
Our coaches will provide you with the information needed when your child is
preparing for a graduation to the next program
MiniStars go for 45 minutes,
KINDYSTARS
THEMES
Kindystars lessons are themed and below are some examples of these:
MY BODY - Body awareness is the first steps to discovering what a child is
capable of and strong movement foundations are vital to academic skills
SUMMER - Play with balance, rolling backwards forwards and sideward's
stimulating the vestibular system
IN SPACE - Focus is on the Star shape, moving in a coordinated way, which helps
with being able to read from left to right
DINOSAURS - Imagination is essential in the learning process as the children
develop muscles as well as neurological connections in the brain
EASTER - Exercises that involve crossing the midline assist in the development of
brain-body coordination
NUMBERS - Focus is on the fine motor development and academic preparedness
by counting during our exercises done in a fun way
JUNGLE ANIMALS - Incorporates crawling over different surfaces & developing
the touch sensors and proprioceptors are stimulated during stretching
CIRCUS - Is about BALANCE getting that Vestibular System firing up while doing
some fun circus activities
TEDDY BEARS PICNIC - Developing sensory integration through various activities
that use all the senses
SUPERHEROES - By completing lots of superheroes locomotion movement we
will be connecting the wires and fast flow of information between both sides of
the brain, which is essential for health physical development in the Early Years
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GIRLS
GYM FUN
Allstars GYM FUN Program has been designed for GIRLS aged 4 - 6½ years.
It teaches the FUNDAMENTALS of Gymnastics developing coordination,
STRENGTH and BALANCE.
Girls will work through FOUR levels of skills
They will do the full set of Womens apparatus which includes Vault, Bars, Beam
and Floor
Girls will have a lot of FUN on the Tumble Trak, Trampoline and FOAM pit
Girls can progress at their individual pace through the different levels
Every Term there will be an assessment and a progress report given out, with
ribbons awarded for each level when achieved
The program prepares the girls for General Gymnastics or if selected the
Competitive Program
GIRLS
GENERAL GYM
Allstars General Gymnastics is for Girls aged 6½ and up.
It teaches the SKILLS of Gymnastics in a non competitive and FUN environment
Girls can train once a week or multiple times if they choose
Allstar has designed a program that develops COORDINATION, STRENGTH,
FLEXIBILITY and BALANCE
Girls can set goals to achieve the 10 PROGRESSIVE Levels which align with the
National Levels 1 to 3 Program
Every Term there will be an assessment and a progress report given out, with
badges awarded for each level when achieved
In House Carnivals are held throughout the year and participation is purely
optional
Girls can progress to the Competitive Program if selected
COMPETITIVE
CLUB LEVELS
PROGRAM
Our Competitive Club Program gives opportunity to those girls wanting to have a
competition experience but not necessarily commit to long hours of training. It
allows them to take part in competitions but have time to pursue other activities as
well. There is still an opportunity to be part of a team without the high level of
training commitment.
Girls will progress through the National Level 1 - 7 requirements
COMPETITIVE
TEAMS
PROGRAM
Allstars WAG Competition Program is Highly regarded on a Darling Downs, State
Level and have athletes in State Squad Programs
Competitive Gymnastics is an extraordinary sport and you only have to watch the
Olympics to appreciate the sheer skill of the these amazing athletes
The sport can provide amazing benefits to every child from beginner to a high
level athlete. Life long friendships, leadership skills, discipline and self motivation
to name a few
Athletes coming through the program rarely fail at what they set their mind to
do because of the lessons they have learnt through competitive training
Remember to be the best at anything is an extraordinary feat and therefore
requires an extraordinary effort from all involved
Allstar Gymnastics have in place the following programs for girls who have been
selected by the Program Manager:
DEVELOPMENT, LEVELS AND JUNIOR / SENIOR PROGRAM
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GIRLS GYMNASTICS PROGRESSIONS
COMPETITIVE
TEAMS
PROGAM
COMPETITIVE CLUB
LEVELS PROGRAM
GENERAL
GYM GYM FUN
EARLY
YEARS
GYMSTARS
REGIONAL
STATE
NATIONAL
CHAMPIONSHIPS
LOCAL
REGIONAL
QLD CLUBS
STATE TITLES
4 IN CLUB
CARNIVALS
LEVELS
PROGRESSION
2 IN CLUB
CARNIVALS
LEVELS
PROGRESSION
END OF TERM
AWARDS
HIGH LEVEL OF
COMMITMENT TO
TRAINING &
COMPETITION
COMMITMENT
TO TRAINING
AND SET
COMPETITIONS
OPTIONAL
UNIFORMS
OPTIONAL
CARNIVALS
OPTIONAL
CARNIVALS
MAKE UP
LESSONS
PROVIDED
SENIOR
NATIONAL
LEVEL 7 - 10
18-21 Hrs P Week
NATIONAL
LEVEL 7
9-14 Hrs P Week
CLUB BASED
LEVEL 7/10
2 Hrs Minimum
OPTIONAL
UNIFORMS
MINISTARS
1 Hour
JUNIOR
NATIONAL
LEVEL 4 - 6
14-18 Hrs P Week
NATIONAL
LEVEL 4 - 6
6-9 Hrs P Week
CLUB BASED
LEVEL 5-6
2 Hrs Minimum
KINDER
STARS
1 Hour
DEVELOPMENT NATIONAL
LEVEL 1 - 3 4-12 Hrs P Week
NATIONAL
LEVEL 1 - 3
4-6 Hrs per Week
CLUB BASED
LEVEL 3-4 1½-2 Hrs P.W. Min
GYM FUN
LEVEL 3-4
1 Hr Minimum
STEPPING
STARS
45 Min.
ENTRY BY COACH SELECTION
DESIRE TO DO
COMPETITIONS & ACHIEVE GOALS
CLUB BASED
LEVEL 1-2
1.5 Minimum
GYM FUN
LEVEL 1-2
1 Hr Minimum
CRUISIING
STARS
45 Min.
BABYSTARS
30 Min.
Progressions through the different programs will be done by coach recommendations and parents are always welcome to discuss their daughters progress and the pathway to achieve her goals.
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BOYS
MAGNIFICENT
PROGRAM
The MAGnificent Program has been designed for boys aged 4 - 5 years.
It teaches the FUNDAMENTALS of Gymnastics developing COORDINATION,
STRENGTH and BALANCE
Boys will work through FOUR levels of skills
They will do the full set of MENS apparatus including Floor, Bars, Rings, Vault,
Pommel and Parallel Bars
Boys will have a lot of FUN on the Tumble Trak, trampoline and FOAM pit
Boys can progress at their individual pace through the different levels
Every Term there will be an assessment and a progress report given out, with
ribbons awarded for each level when achieved
The program prepares the boys for General Gymnastics or if selected the
Competitive Program
BOYS GENERAL
GYM
Allstars Boys General Gymnastics is for boys aged 6 and up.
It teaches the SKILLS of Gymnastics in a non competitive and FUN environment
Boys can train once a week or multiple times if they choose
Allstars has designed a program that develops COORDINATION, STRENGTH
and BALANCE
Boys can set goals to achieve the 10 PROGRESSIVE Levels which align with the
National Levels Program
Every Term there will be an assessment and a progress report given out, with
badges awarded for each level when achieved
In House Carnivals are held throughout the year and participation is purely
optional
Boys can progress to the Competitive Program if selected
MAG
COMPETITIVE
PROGRAM
Allstars MAG Competition Program is Highly regarded on the Darling Downs,
State and National Level and is a member of the State Squad Program
Competitive Gymnastics is an extraordinary sport and you only have to watch
the Olympics to appreciate the sheer skill of the these amazing athletes
The sport can provide amazing benefits to every child from beginner to a high
level athlete. Life long friendships, leadership skills, discipline and self
motivation to name a few
Senior Level Athletes rarely fail at what they set their mind to do because of
the lessons they have learnt through competitive training
Remember to be the best at anything is an extraordinary feat and therefore
requires an extraordinary effort from all involved
Allstar Gymnastics have in place the following programs for boys who have been
selected by the Head Coach:
DEVELOPMENT PROGRAM
JUNIOR & SENIOR PROGRAM
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BOYS GYMNASTICS PROGRESSIONS
MAG COMPETITIVE
PROGAM
GENERAL
GYM (MGG)
MAGnificent
PROGRAM
EARLY
YEARS
REGIONAL
STATE
NATIONAL
CHAMPIONSHIPS
4 IN CLUB
CARNIVALS
LEVELS
PROGRESSION
2 IN CLUB
CARNIVALS
LEVELS
PROGRESSION
END OF TERM
AWARDS
HIGH LEVEL OF
COMMITMENT TO
TRAINING &
COMPETITION
OPTIONAL
UNIFORMS AND
CARNIVALS
OPTIONAL
CARNIVALS
MAKE UP
LESSONS
PROVIDED
SENIOR
NATIONAL
LEVEL 7 - 10
9 Hrs P Week
LEVEL 4
OPEN
2 Hrs Minimum
OPTIONAL
UNIFORMS
MINISTARS
1 Hour
CLU
JUNIOR
NATIONAL
LEVEL 4 - 6
9 Hrs P Week
LEVEL 3
UNDER 12
2 X 3 Hrs P Week
KINDER
STARS
1 Hour
DEVELOPMENT NATIONAL
LEVEL 2 - 3 5-6 Hrs P Week
LEVEL 2
UNDER 10
2 X 2.5 Minimum
STEPPING STARS
45 Min.
ENTRY BY COACH SELECTION
LEVEL 1
UNDER 8
1 Hr Minimum
LEVEL 0
UNDER 6
1 Hr Minimum
CRUISIING STARS
45 Min.
BABYSTARS
30 Min.
Progressions through the different programs will be done by coach recommendations and parents are always welcome to discuss their sons progress and the pathway to achieve his goals.
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ADULTS
CLASS
Allstar adults do a range of gymnastics related exercise to get strong and keep fit.
Classes are run 3 nights a week and are open to all ages. Our coaches will give
direction but will listen to the needs of each participant to allow for a variety of
training and apparatus. Classes are mixed and go at your own pace.
SCHOOL
HOLIDAY
PROGRAM
Are you looking for a FUN, ENERGETIC and EXCITING activity for your children to do in the school holidays ?
Our Holiday Program includes a variety of Gymnastics training which includes skills, Trampoline and fitness activities. Your child will be 6 years and over and will do the following:
Gymnastics Circuits, Games, Challenges
Movie Time, FUN on the rings, Ropes, Bars, Beams
JUMPING fun on the Tumble Trak, Soft Landings in the FOAM PIT
BOUNCING on the sprung Floor
Rates For Holiday Camp:
Half a Day: $40.00 which is from 9am to 1pm
A Full Day: $65.00 is from 9am to 5pm and you can also do a
Full Week of 5 days : $260.00
MINI MINORS
HOLIDAY
PROGRAM
Our Mini Minors is run in the all the school holidays for ages 2.5 +. The program is
open to members and non members. The Mini Minors typically come in the
mornings for 2 hours and enjoy a range of:
Gymnastics
Craft activities
Trampolining
All activities are designed to develop our fine and gross motor skills
EXTRA NEEDS We provide one on one coaching to our members with extra needs and we love to
give everyone a chance to experience gymnastics with all its benefits.
We have coaches who will work with Physiotherapists or Occupational Therapists to
provide a program that will benefit the physical needs of our members.
Please phone the office if you would like to know more about our program.
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TRAMPOLINE Are you ready to JUMP, then our Trampoline class is for you.
It is a non competitive based program for basic Trampoline and Tumbling skills.
Our classes run for one and a half hours and include lots of fitness activities.
Jumping on a 12 meter TUMBLE TRAK
Olympic size Trampoline
Basic TUMBLING on the air floor and sprung floor
Learning tricks into the FOAM PIT
Athletes will do strength activities to help with learning SKILLS & SHAPES
Skills can be learnt at the childs own pace in a non competitive setting
STRONGER
SENIORS
Our Stronger Seniors class is open to those members who are over 50 and is a low impact movement class designed to incorporate the benefits of gymnastics into a movement program and provides ongoing physiological stimulation to keep your bodies and minds active and healthy.
Classes are group based and are modified to meet all levels of fitness and ability. The strength benefits help make those daily tasks easier and promotes balance and proprioceptive stability.
BIRTHDAY
PARTIES
Are you looking for a safe and exciting venue for your child’s next Birthday Party?
Our fully qualified coaches will guide your children through an hour of exciting activities, obstacle courses and games in our state of the art facility, offering sprung floors, tumbling trampoline, in ground trampolines, foam pit, ropes, rings, bars and more.
Following this the children will be seated by your party host to ENJOY the celebrations. Our parties are structured to suit all ages, however parental supervision is required for children 4 years and under.
We have 2 different packages to suit your needs:
STAR PARTY
SUPER PARTY
It only takes a few simple steps to secure your party:
Call our office on 4632 4363 or email your request to
Our party planner will assist you in deciding on your choice party packages. A 20% non-refundable deposit is required to secure your party date. We will email you the party invitations for you to print off and use
Our party planner will contact you one week prior to your party date to confirm all party details. We will ask you to provide us with a list of names of the children attending the party. The balance of payment is also required at this time
Lastly come along and ENJOY the party!
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CLASS
PROGRESSION &
GRADUATIONS
Each class within our facility requires testing to be completed before a
gymnast progresses to the next level.
Gymfun, MAGnificent and General Gymnastics testing is performed each term throughout the year. We ensure the gymnasts have achieved each skill to a satisfactory level before awarding a pass to ensure an easy transition to the next level
Sometimes gymnasts are required to repeat a level. This does not mean they have “failed” but require further skills to enable a smooth transition to the next level. Many children throughout their life will be required to repeat and continue on the same level
The National Level Program enables the lower levels (boys - level 1 & 2, girls - level 1 to 3) to be tested at an in-house competition. Coaches are the best people to recommend and nominate when a gymnast is ready to levels test
In the higher levels gymnasts have to compete at state sanctioned events to gain the passing score set by Gymnastics Australia. When a gymnast passes a level it means they are competent at their current level and does not automatically mean they start working towards the next level
Progressions or Graduations will be notified via your re enrolment forms
CARNIVALS &
COMPETITIONS
Allstars hold Carnivals for the following Programs:
GYM FUN (Girls)
GENERAL GYM (Boys and Girls)
MAGNIFICENT (Boys)
TERM 1: Easter Carnival
(GENERAL GYM, GYM FUN, MAGNIFICENT, WAG /MAG LEVEL 1 - 3)
TERM 2: GENERAL GYM Carnival + MAGnificent (ALL BOYS & GIRLS GG CLASSES)
TERM 3: GENERAL GYM Carnival + MAGnificent (ALL BOYS & GIRLS GG CLASSES)
TERM 4: Club Championships (GENERAL GYM, GYM FUN, MAGNIFICENT,
WAG AND MAG CLASSES)
All tuition fees must be up to date before entry into competition is
accepted.
Participation is purely optional for all these carnivals except for competitive
classes. Children participating do not have to have club uniforms unless they
are in a Competitive Program.
ATHLETES
RULES
We would appreciate all children respect our rules in our venue.
Gymnastics equipment is very expensive and we would ask that all
children treat the equipment carefully
No jewelry to be worn at anytime (girls stud earrings are acceptable)
Children should not enter or leave the training area without permission
Let your coach know if you have hurt yourself
Do not do skills you haven't been asked to, always be safe
Don’t bring Food or drink other than water into the training area
Treat everyone in the Gym with respect and do not cause disruptions
in your class
Don’t call anyone names relating to gender, race or impairment
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ENROLMENTS &
CLASS BOOKING
To ensure your child’s place in a class, after your child has attended a free trial class, the Club’s Enrolment Form must be completed in full (electronic completion available) together with payment of the Annual Registration and Membership Fee.
Term Fees are also required to be paid at this time to secure your position
Should the Term Fees not be paid we will not hold a position for your child in the class
Children on Term Fees are also required to re-enrol each term
Offers for the following term are sent out via email at least 2 weeks prior to the commencement of the new term
Written confirmation together with payment must be received by the office to secure your position for the coming term
PRIORITY WEEK This first week of re-enrolment is called Priority Week. (usually last week of Term and 1st week of holidays)
Gymnasts who are currently enrolled in a class will have first option of returning to this class for the next term
Re-enrolment paperwork will be sent to all families and is required to be returned to the office within the allocated dates for Priority Week (usually a 7 day period)
This will ensure your child is guaranteed a position in the class
When priority weeks expires all unconfirmed positions become available to all members new and current
OPEN WEEK The second week of re-enrolment is open to all existing, new and graduating members who wish to change classes for the following term and is usually the last week of the school holidays.
In the paperwork sent to you there will be a list of options of suitable classes for your child. We cannot guarantee positions in your first option as places are dealt with in a first in first served basis
In the first term of each year, re-enrolment forms must be accompanied by the Annual Registration and Membership fee
Forms and can be sent via email, fax, post, payment by direct deposit or in person at the office (during opening hours)
It is vital that you advise us of any changes to your contact details so we can ensure all relevant paperwork is received by you on time to re-enrol
WHAT HAPPENS
IF I DON’T
REBOOK
Should you not return a re-booking to the office, a position is not held for your child.
We cannot guarantee a position will be available for your child in the same class they were in
If the class has been fully booked during Open Booking Week, your child will be placed on the wait list or alternatively another day and time will be offered
POSITIONS IN
CLASS
Positions in any class are offered at the discretion of the coaching staff and may be withdrawn by the coaching staff.
Coaches are the best people to make decisions about any childs readiness to progress, the content of a program or any other coaching related matter
GRIEVANCE
PROCEDURE
We ask that you do not address any concerns directly with your child’s coach but if you have any concerns at any time relating to administrative or coaching issues you address these to the Program Manager or Club Owner at a time arranged with them. Every effort will be made to resolve all issues in a professional manner within
our club policy guidelines
Please note that all issues will be treated confidentially and individual privacy is assured
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MEMBERSHIP Gymnasts must be registered prior to training and will not be allowed to enter the gym floor without registration.
The Membership and Insurance Fee is non-refundable and includes the following
components:
Queensland Gymnastics and Gymnastics Australia Registration
Australian Gymnastics Sports Cover Insurance (Marsh)
Allstar Gymnastics Registration Fee
Membership Fee is for a calendar year and lasts from date of payment to 31st of December
The Gymnastics Australia registration component and sports insurance is transferable between clubs but not from one gymnast to another
Allstars reserves the right to decline enrolment applications. All enrolments are at the discretion of the Business Owner
TERM FEES Term Fees are calculated on the number of weeks in each term.
Term Fees pay for your child’s position in a class or team
Non-attendance does not qualify you for a refund or credit
Term Fees are due upon booking/acceptance of a position in a class, except where a successful application has been made in writing to the Club Owner for a schedule of payment installments, and that agreement is currently being honored
Upon acceptance by the Club Owner for a schedule of payment installments, a $50.00 administration fee is applied per term to the account
Entry into Competitions is on the condition that all tuition fees are up to date at the time that entries are due.
CANCELLATION
FEE
If you need to cancel your child's position in a class a cancellation fee will apply and you will need to:
Advise by email or phoning the office the date you wish to cancel from
Allstars will charge a cancellation fee calculated as 2 weeks tuition
Complete payment for any tuition fees for classes attended prior to the cancellation date
Cancellations will apply for medical and other reasons
Please remember that you will loose your position in the class for priority booking the following term.
EXTRA COSTS As gymnasts progress, and if they choose to participate in competitions, parents will be
required to pay:
Competition/Level Test entry fees (which are non-refundable) Outfit gymnasts for training and competition in the required uniform Pay any travel costs associated with transporting children to training and
competitions Gymnasts in the Club Levels or Competitive Program, may also require additional
training, loops, weights, handguards, tape etc. Parents will be advised when your child
requires these items.
PAYMENT METHODS
BPay is available for all Allstar Fees
Biller Code: 250902 Reference number will be on your invoice
ONLINE CREDIT
CARD
FACILITY
You will find a link at the bottom of your current invoice which is emailed to you, if you
click on the link it will take you to a secure payment gateway.
Use this form to complete your payment and use your CRN (customer reference
number) listed on your invoice.
B PAY It is VITAL that you inform the office when you pay your fees by BPAY or Online Credit Card Facility so your spot in a class or in a competition is secured.
BPAY sometimes takes a few days to come through to us so that’s why its important to let us know when you make a payment. We don't want your child to miss on the class they really want to be in.
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MONTHLY FEE
SYSTEM
COMPETITIVE PROGRAM (9 hours and above per week)
Invoices are issued on the first of every month and payable in full by the 28th of that
month.
All parents with athletes on monthly fees will have to fill in direct debit request form
to be eligible for a position in a class.
If fees are not up to date under this system then your sons spot in the class may be given
to another child on the wait list
Unless prior arrangement has been made with reception, Allstar Gymnastics reserves
the right for a late payment fee to be applied to all overdue accounts.
Under this system it is important to remember there are 12 invoices per year including
December and January.
Wherever possible changes in classes occur at the month end, however, for those that
MISSING
TRAINING
If gymnasts finish early or arrive late, this does not entitle a discount on fees as all the
club’s costs are the same regardless of gymnasts leaving early/starting late or missing
a session.
Likewise, no discount is given when a family takes holidays during regular training
time, as your child’s position is being held in the class for you
MAKE UP
CLASSES
Make up classes may be available but are not guaranteed.
Allstar Gymnastics Academy offer 2 make up classes per term for non competitive
classes.
These classes do not accrue throughout the year. The make up class will be offered
on the following basis:
The make up class must be pre-arranged and a booking made with the office not
through your child’s coach
If you book a make up class but your child does not attend, this will count as one
of your 2 make up classes within the term. However if you cancel your attendance
prior to the commencement of the class, you will still be owed this make up class
A make up class will only be offered in a program that is suitable and similar to
that of your childs, providing there is sufficient space in the class. For safety,
quality assurance and insurance reasons
Allstar Gymnastics Academy will not accept any more than 10 gymnasts to 1 coach
Should a make up class not be offered because their is insufficient space in a class,
there will be no adjustment to your account
Should your child suffer from a prolonged injury, please speak to the office as
these cases are dealt with on a case by case basis
ALTERED
TRAINING
HOURS
In the case of an ongoing/long term sickness or injury, a request can be made in
writing to the Club Owner to review the account status.
Upon acceptance by the Club Owner of a reduced/discounted term fees, the
account will be adjusted accordingly and any outstanding amount must be paid
immediately or any funds will be held in credit
If your child is in a Competitive Program and the coach has set reduced hours for
the gymnast due to an injury or altered training hours, no adjustment will be made
to your account to reflect the reduced hours as the competitive teams already
receive a reduced hourly rate
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MEMBERSHIP FEES 2020 (Calendar Year)
PROGRAM MEMBERSHIP
FEE
TERM 4 MEMBERSHIP FEE
CLUB TRANSFERS
BABYSTARS $45.00 $20.00
CRUISINGSTARS & STEPPINGSTARS $65.00 $35.00
KINDERSTARS & MINISTARS $65.00 $35.00
ALL OTHER GIRLS & BOYS CLASSES $125.00 $60.00
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TERM FEES (Public School Terms)
EARLY YEARS
CLASS CLASS WEEKLY RATE
TERM FEE
10 WEEK
TERM FEE
11 WEEK
BABYSTARS 0.50 * $10.00 N/A Pay per class N/A
CRUISINGSTARS 0.50 $25.46 $127.30 N/A 2020
STEPPINGSTARS 0.75 $25.46 $190.95 N/A 2020
KINDERSTARS 0.75 $25.46 $190.95 N/A 2020
MINISTARS 0.75 $25.46 $190.95 N/A 2020
HOURS PER WEEK
HOURLY RATE
TERM FEE 10 WEEK
TERM FEE 11 WEEK
0.75 $ 25.46 $190.95 N/A 2020
1.0 $22.40 $224.00 N/A 2020
1.25 $22.40 $280.00 N/A 2020
1.5 $20.67 $310.05 N/A 2020
2.0 $20.05 $401.00 N/A 2020
2.5 $18.93 $473.25 N/A 2020
3.0 $17.82 $534.60 N/A 2020
3.5 $17.31 $605.85 N/A 2020
4.0 $14.86 $594.40 N/A 2020
4.5 $13.74 $618.30 N/A 2020
5.0 $13.23 $661.50 N/A 2020
5.5 $12.62 $694.10 N/A 2020
6.0 $12.11 $726.60 N/A 2020
6.5 $11.50 $747.50 N/A 2020
7.0 $10.99 $769.30 N/A 2020
7.5 $10.38 $778.50 N/A 2020
8.0 $9.87 $789.60 N/A 2020
8.5 $9.50 $807.50 N/A 2020
Public Holidays will be deducted from your Term Fees on invoice * Cruising Stars will be given 2 credits if lessons are missed per term * The first Lessons for Baby Stars is free then $10 casual fee after that
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OTHER
ACTIVITIES
Other Activities at Allstars are to be paid for at the time of booking. In addition
to this all Term Fees must be completely up to date in order to book for one of
these activities.
Competitions, Additional Training Sessions
School Holiday Programs
Clinics, Sleepovers and other events
PUBLIC
HOLIDAYS
The gym is closed on public holidays.
Accounts will be adjusted accordingly for gymnasts who train in a 1 day a week
program where their class is affected by a public holiday.
COMMUNICATION
& COOPERATION
The Allstars staff are experienced at what they do and are constantly striving to
provide programs that will allow athletes to reach their potential.
Your support is essential for this to take place and at times you may not
understand what level your child is at, but be assured that the staff only have
the best interests of the child at heart and group them accordingly
Communication is encouraged if your child is experiencing difficulties and the
staff are more than happy to let you know how an issue can be resolved as we
work together as a team to give your child the best possible gymnastics
experience
MEDICAL &
CONTACT DETAIL
CHANGES
Parents must immediately notify the office of any:
Change in address
Telephone contact details
Any medical conditions which may be significant to the coaching of your child.
You may be required to fill in a new membership form indicating the new
conditions. Any medical conditions that require an action plan, a copy of
which is to be provided to the office.
BENEFITS OF
GYMNASTICS
FOR THE BRAIN
John Ratey MD, author of Spark: The Revolutionary New Science of Exercise and
the Brain, calls exercise “Miracle-Gro for the brain”
It elevates neurotransmitters, stimulates neuron growth, and builds the
brain’s infrastructure
Children need to be engaged in physically challenging activities, 30 - 60
minutes per day
For younger and older children gymnastics is a valuable brain-booster
A University of Illinois (Champagne-Urbana) study indicates that 10 year
olds who are physically fit perform better on a variety of cognitive tests
than their out-of-shape peers
MRI scans determined that the hippocampus – a brain region that
contributes to spatial reasoning and memory – was 12 percent larger in the
children who exercised
TRAINING
OUTFITS
Your child will need the following clothes for training:
Shorts / singlet / T Shirt (boys)
Sleeveless Leotards/ togs / Bike pants /Bike Pants & Crop Top (girls)
Its important that your child can go upside down and not have their
clothes falling down
Please make sure in winter that your child has warm clothes to put on at
the end of training as well as shoes
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LOST
PROPERTY
Lost property is kept in the lost property basket and is emptied at the end of the
term. All unclaimed items are donated to Lifeline.
Parents please clearly mark all your child's belongings, especially club uniforms
and water bottles.
Allstar Gymnastics Academy does not take responsibility for private property left
on the premises of the members and their families.
CAR PARK Parents are required to come into the gym to drop off and pick up their children.
Please remind your children to wait inside after class.
Please be five minutes early to drop off and on time to pick up your children.
If you will be late to pick up or drop off, please contact the office and advise of your
expected arrival time. If somebody other than usual will be picking up your child
please notify the office beforehand.
If there is a specific person/s not permitted to pick up your child, please notify the
office in writing.
WEBSITE The Allstar Gymnastics website is where you can find the following information:
Calendars, Event Results, Club Handbook, Holiday Program Forms, Policies
To log in: Username: member Password: member
INJURY
MANAGMENT
Injuries occur from time to time and while the coaching staff do everything they can
to avoid them they will inevitably happen at some stage of an athlete’s career. It is
important to get it diagnosed and treated in a timely fashion with the Physios and
Doctors who are familiar with the sport of Gymnastics.
Athletes are expected to attend and modify their training when they are injured
they will be given a modified program to strengthen other areas while recovering
from their injury. This program is done in consultation with the physios or doctor.
Please refer to our payments section for refund information.
Wim De Jong
APA Musculoskeletal
Physiotherapist
City Sports
127C Campbell Street Toowoomba
Phone: 4639 3446
Preferred Local Providers
David Veal
Physiotherapist
Peak Performance Physiotherapy
55 Kitchener Street Toowoomba
Phone: 4639 2233
Preferred Local Providers
Andrew McGough
Physiotherapist
Clem Jones Physio and Rehab Centre,
56 Zahel Street, Carina QLD 4152
Phone: 3395 1400
For more complex injuries
requiring treatment.
Andrew treats all Gymnastics High
Performance athletes so has a
good understanding of the sport.
Dr Matthew Hislop
Sports Medicine Dr
Sports & Exercise Medicine Specialists
87 Riding Road Hawthorne QLD 4171
Phone: 3899 0659
Closed on Thursdays
Sports Medicine
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SPECIAL NEEDS Coaching or working with children with special needs may require more frequent physical contact and touch as a means of meeting the duty of care to them. Please let us know if your child has special needs so we can recommend the best class for them and prepare the coaches.
Touch may be an agreed form of communication between a child, their parent
and coach where the child has a communication disability
Coaches may need to be more vigilant and thoughtful in their physical
interactions and different approaches may be required. However, the basic
practices and information outlined previously remain applicable to all children
At Allstars we have a duty of care to protect children from physical and
emotional harm and, while the ways of meeting this duty may differ for
different groups, the duty itself remains unqualified
Everyone expected to meet this duty should do so in a manner that respects
the dignity of all children as well as their vulnerabilities
CULTURAL
CONSIDERATIONS
Different cultures have different attitudes and traditions surrounding the concept
of appropriate touch. Gymnastics requires hands on correction and spotting to
assist in skill learning. Please inform our staff if your child has any special
considerations.
It is important that our staff know so they can appreciate culturally specific
expectations regarding touch so that embarrassment or offence can be
avoided for everyone
If children (and families) have escaped traumatic circumstances, considerable
diplomacy, care and effort in early interactions will take place once Allstars
have been made aware of any special considerations that need to be applied
Allstars will take every care when we have been made aware of families
culture needs and requests and to establish understanding and respect so
your child can participate in the sport of gymnastics
PRIVACY Allstars adheres to the Gymnastics Australia Member Protection Policy, which
aims to ensure core values and attitudes are maintained. It assists in ensuring that
every person involved with Allstar is treated with respect and dignity and is safe
and protected from abuse.
This policy also ensures that everyone involved with Allstars is aware of his or her
legal and ethical rights and responsibilities.
The Gymnastics Australia Member Protection Policy supports a commitment to
eliminating discrimination, harassment, child abuse and other forms of
inappropriate behaviour from the sport of gymnastics. As part of this
commitment, Allstars will take disciplinary action against any person or
organisation in breach of this policy.
A copy of the Gymnastics Australia Member Protection Policy is in the Member’s
Area of the Allstar Website or on the Gymnastics Australia website.
COMPLAINTS We are happy to hear if you have some feedback for us, to ensure we are making
any necessary changes to policy or practices that will ensure an excellent
gymnastics experience for our members. Please download a complaint form from
our website (members portal) or app and send in to the office.
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MEMBER
PROTECTION
POLICY
Allstar Gymnastics is committed to providing you with the highest levels of
membership service in line with the Privacy Statement that can be found on the
Gymnastics Australia web site.
A copy of this statement can also be found on our website.
Allstar Gymnastics does not on sell or supply lists containing customer
information to any individuals or companies unless we have your permission
to do so
Our customers must however be aware the enrolment / registration process
in accordance with the conditions as indicated in the above statement includes
the recording of gymnast information with Gymnastics Australia
Allstar staff will not disclose the contact phone numbers and details of any of
the gymnasts or gymnasts’ parents / guardians unless permitted to do so by
those gymnast’s parents / guardians
Allstar Gymnastics will, from time to time, take candid and posed photographs
and videos that will include gymnasts in the gym and surrounds. Some of this
material may be used in various newsletters, videos, brochures and social
media (Allstar Facebook page and Allstar you tube channel). If you do not want
photographs to be taken that include you or your children, Allstars must be
advised using the Registration and Enrolment Form at time of enrolment or
any time later in writing
PHOTOGRAPHY
POLICY
Every person, including children, may be photographed and or videoed while at
Allstar Gymnastics due to the proliferation of photographic/video devices carried
and used by those visiting our facility.
As a result Allstar Gymnastics cannot reasonably control all who take
photographs/videos at our venue and is therefore powerless to guarantee 100%
that photos/video will not be taken inclusive of those who may not want their or
their child’s photo/video taken.
Consequently as a condition of entry and or membership, each and every child
may be photographed or videoed by the individuals listed in the table below.
Allstars recognises that parents/guardians or authorised relative/s may wish to
photograph/video their child or relative participating in gymnastics. In doing so
we request that you limit your photography/videoing, where possible to your
child and make available the photos/video to anyone who asks and then be
prepared to delete if requested by these parents and guardians of the other
children also captured in the images if they so wish.
Photographer Purpose Comments / Options
Photography on behalf of Allstar
Internal &
external
promotion
Can opt out - using section on Enrolment form
Parents / Guardians / Grandparents /
Relatives
Valuable
Memories
Can include others in their photograph/video.
Can ask to view and delete the images capturing
those who do not want their image captured.
Visitors who may not be related or
connected to the Gym or Gymnast Unknown
All reasonable efforts to monitor & control will
be taken but not guaranteed.
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ALLSTARS CODE OF CONDUCT
All groups and individuals shown below are expected to abide by our code of conduct at all times. Any
breach of this code of conduct may result in disciplinary action by the club as set out below.
All parents are reminded that your behavior and the behavior of your children (not under the control
of a coach during their class) are your direct responsibility.
Respect the rights, dignity and worth of all members, staff and families involved at Allstars
Conduct yourself in a manner, which does not result in actions that could be dangerous to yourself
or others.
Be courteous and considerate to the needs of others at all times.
Remember that your children are participating in gymnastics for enjoyment.
Focus on efforts and performance rather than winning or losing.
Never ridicule or yell at anyone for making a mistake or failing to achieve their objectives.
Always applaud good efforts by all.
Support all efforts of your club to remove negative and/or destructive behavior.
Never raise concerns to a coach while they are coaching athletes
Respect the decisions of judges, coaches and management.
Represent Allstars with pride and dignity.
Show your appreciation for the Coaches, Judges, Volunteers, Officials and Administrators of the
Club for without them there would be no club.
Remember that your clubs’ personnel have feelings too, so please express your opinions in a
constructive and helpful manner avoiding gossip and rumour which may arise amidst members
regarding our club.
Offer your assistance and expertise to the club and encourage children to do the same to help
build a better club.
Many efforts by all members make a more successful and harmonious club.
Support your club personnel by offering them your trust and confidence and show interest in what
they are doing.
Our Staff are always striving to do their best to support the interests of gymnasts, first and
foremost and indeed all who enter the our venue.
We ask that you address any questions regarding training to the respective Program Manager. If
not satisfied we ask that bring them to the Business Owner. In some instances we may ask that
you put your concerns in writing to allow us to effectively address them.
If you have issues or concerns with any aspect of the operation of Allstars please present those
issues to the appropriate person in an open and considerate manner seeking first to understand
and then to be understood.
If you are not happy at Allstars we would be happy to suggest other Gym Programs or sports which
may be better suited to your childs interests and abilities.
Please understand the repercussions if you breach, or are aware of any breaches of, this code of
conduct.
1. A warning will be given
2. If the incident or behaviour is repeated you will be required to meet with the Management Team
or business owner to resolve the issue.
3. If the incident or behaviour is not resolved the business reserves the right to cancel your childs
registration.
Participants Coaches Parents Visitors
Judges Administrators Siblings Athletes
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ATHLETES CODE
OF CONDUCT
Conduct yourself in a manner, which does not result in actions that could be
dangerous to yourself or others.
Conduct yourself in a professional manner relating to language, temper and
punctuality.
Be courteous and considerate, have a good attitude to training, working equally as
hard for yourself and your teammates.
Respect the talent, potential and development of fellow athletes and competitors.
Care for and respect the equipment provided for you as part of your program.
Be honest with your coach concerning illness and injury and your ability to train fully
within the program requirements.
Athletes will not be permitted to train while under the influence of alcohol or a drug
and the coach must be notified immediately if you are in doubt of your condition.
YOU HAVE THE
RIGHT TO
Not be subjected to abuse or harassment while competing or training.
Complain about inappropriate and unlawful behaviours and for complaints to be
taken seriously and acted upon promptly
A fair process and not to be victimised if you make a complaint or are complained
about.
SOCIAL
NETWORKING
WEBSITES
POLICY
Allstars acknowledges the emergence of new technology and communication mediums
and appreciates the benefit it can be to the sport. This occurs due to the immediate
nature of communication to a wide audience using channels such as Facebook, Twitter
and SMS etc. However participants within the sport need to very mindful of a few key
matters that can lead to inappropriate use of new media, this could be done without a
proper understanding, that once comments or photos are published they can be in the
public for a long time and very hard to take back. Please be aware of the conditions
attached to using these media sites with anything to do with staff, athletes and parents
associated with Allstars at training, at competition or in Allstars uniforms.
Do not include personal information, photos or videos of others in social media
channels unless the have given their permission.
Do not use offensive, provocative or hateful language
Use your best judgment – don’t publish something that makes you the slightest bit
uncomfortable
Never write or publish if you are feeling emotional, upset or are being pressured by
someone else
Never comment on rumours or deny or confirm them or speculate about them
Always use social network forums to add value and promote your teammates at
Allstars and the sport of gymnastics in a positive way
DISCIPLINARY
MEASURES
If an athlete has breached anything written in the code of conduct, one or more of the
following forms of discipline will be imposed.
A warning will be given by the coach present at the time
If the incident or behaviour is repeated the athlete will be given a final warning
The incident will be reported to the Program Manager and if further action is needed
the Program Manager will speak to the athlete in question
If the incident or behaviour has still not been resolved the athletes parents will be
informed and a meeting requested
If no resolution is reached the athlete will be suspended for a set period of time
If an athlete returns to training after a suspension and still hasn’t changed their
behaviour the athlete will be asked to leave the program.
If there is an incident or issue that is between 2 athletes or more, a warning will be
given. If the issue is still not resolved then the parents will be asked to come in for a
meeting in an attempt to resolve the issue and find a resolution. If no resolution is
reached the above measures will apply.
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ALLSTARS
PARENTS &
FRIENDS
SUPPORT
GROUP
The Allstar Gymnastics Parents & Friends Association was formed in 2005 and is a not for profit orgranisation established to support the athletes, families and coaches involved at Allstars.
We know that dreams are achieved, lifetime friendships are formed through involvement in sporting clubs and the support group is always happy to have new members
The Parents & Friends Support Group has no involvement with:
Allstars Management
Programming
Administration
Staff recruitment and retention
Building Maintenance
Class progressions and schedules
The P & F’s purpose is to carry out Fundraising activities including:
BBQ’s, Catering at competitions and Raffles
Regional Event Hosting assistance
Chocolate drives
Easter drives and much more
Sponsorship
Government Grants
Funds raised in the past have assisted Athletes and Coaches to attend:
Invitational competitions
Regional Championships
State Championships
National Championships
Purchase of chalk bins
Purchase of a BBQ
Coaches education opportunities
Specialised Equipment to make the venue better for all
The Support Group also provides a social network for parents of children involved in gymnastics. To become a member get a form from the office and return it with your details.
Generally each project is undertaken for a specific purpose and the level of involvement is determined by the committee and the availability of volunteers. All parents are welcome and encouraged to attend the meetings, so please feel free to join the group. Please ask for a membership form at the office.
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EMERGENCY
DRILLS
We request that you take the time to review the following information and
diagrams so as to prepare yourself and your children for emergencies and/or the
drills in the following procedures.
EMERGENCY
FIRE
EVACUATION
After FIRE becomes evident or after hearing continuous SIREN
All gymnasts under the control of a coach must follow the directions of their
coach
Children and parents not in a class and therefore not under the control of a
coach must follow the directions on the diagram following as well as the gym
directors or their delegates as soon as a fire is evident, or after the signal to
evacuate is heard
The signal to evacuate will be a continuous siren
Please ensure that you are prepared for this procedure at any time.
EMERGENCY
LOSS OF LIGHT
AND POWER
When lighting fails due to lack of electrical supply:
Students must gather with their coach into a single group with their classmates
Coaches accounts for all students in their class
Coaches ensure group is in a safe area free from obstacles such as the pit &
support cables or equipment that cannot be seen in lower light
Coaches remain with students and awaits further instruction
Emergency Lock Down Procedure
For an imminent storm that may cause loss of power & lighting
For an aggressive or violent intruder or a civil disobedience incident
Main Action By Who Secondary Action
Identify Threat
Owner/Reception or Head Coaches (or Authorised Coaches in the absence of a Head Coach)
Raise Alarm by sounding the Hooter in Bursts of 4 – 5 sounds each with a gap in between.
Gather Gymnasts Coaches – for those in a class Parents – for those not in a lesson
Coaches - Ensure gymnasts under your care are gathered together a safe area free from obstacles such as pit & support cables or equipment that cannot be seen in lower light and remain calm. Parents – Gather children under your care & remain in the public seating areas and remain calm.
Close Doors Available Staff - not required elsewhere
Pull down roller doors and secure Ensure emergency exit doors are pulled shut Close and secure doors near reception.
If Needed, Contact External Emergency Services for aid/advice
Owner, Receptionist or Head Coaches (or Authorised Coaches in the absence of a Head Coach)
Police / Ambulance / Fire Call 000 or 112 Loss of Electrical Supply Call – 13 62 62 State Emergency Service Call - 132 500
Remain Under Lock Down
All Remain Calm and quiet
Determine when threat is over
Owner, Receptionist or Head Coaches (or Authorised Coaches in the absence of a Head Coach)
Depending on situation that triggered Lockdown, determine when threat is over and becomes safe to return to normal operation
Open doors Available Staff Return Facility to normal operation by opening doors.
Resume normal operations
All Staff Operations returned to normal.
EM
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28
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29
ALLSTARS PROGRAM SUMMARY
INFORMATION EARLY
YEARS GYM FUN
MAG-
NIFICENT
GENERAL
GYM
COMP
GIRLS
COMP
BOYS
CLASSES BOYS &
GIRLS GIRLS BOYS
BOYS &
GIRLS GIRLS BOYS
MINIMUM TRAINING HOURS PER
WEEK
30 MIN
TO 1
HOUR
0.75 0.75 1.00— 2
HOURS
4 HOURS
& UP 5 HOURS
TRAINING WEEKS PER YEAR SCHOOL TERMS TRAIN IN HOLIDAYS
MAXIMUM CLASS SIZE 10 10 10 10 10 10
SEASON JANUARY TO DECEMBER
HOLIDAYS ALL SCHOOL HOLIDAYS OFF TRAIN IN HOLIIDAYS
MEMBERSHIP FEE DUE ON
ENROLMENT √ √ √ √ √ √
RE ENROLMENT END OF EACH TERM √ √ √ √ X X
NO TRAINING ON PUBLIC HOLIDAYS √ √ √ √ √ √
EASTER CARNIVAL X OPTIONAL OPTIONAL OPTIONAL √ √
TERM 2 CARNIVAL X X OPTIONAL OPTIONAL √ X
TERM 3 CARNIVAL X X OPTIONAL OPTIONAL X X
CLUB CHAMPIONSHIPS X OPTIONAL OPTIONAL OPTIONAL √ √
SKILL TESTING WEEK 7/8 EACH
TERM x √ √ √ X X
REPORTS SENT OUT END OF TERM X √ √ √ X X
AWARDS GIVEN FOR LEVELS
PROGRESSION X √ √ √ √ √
MAKE UP LESSONS √ √ √ √ X X
TERM FEES √ √ √ √ X X
MONTHLY FEES X X X X √ √
BRING WATER BOTTLE TO CLASS √ √ √ √ √ √
COMPULSORY UNIFORMS
TRACKSUIT PANTS X X X OPTIONAL √ √
TRACKSUIT TOP X X X OPTIONAL √ √
POLO SHIRT X X X OPTIONAL √ √
BACKPACK X X X OPTIONAL √ √
COMPETITION LEOTARD X X X X √ √
LONG WHITES X X X X X √
BOYS COMP SHORTS X X X X X √
TRAINING SINGLET X OPTIONAL OPTIONAL OPTIONAL X OPTIONAL
WAG TRAINING LEOTARD X X X X √ X
ALLSTA
R P
RO
GR
AM
SU
MM
AR
Y
30
CLUB TRACKSUIT TOP
SUPPLIER: KUKRI
PRICE: $63.80
Allstars has some stock so check before you order.
Buy online @ Kukri
CLUB TRACKSUIT
PANTS
SUPPLIER: KUKRI
PRICE: $51.70
Allstars has some stock so check before you order. Buy online @ Kukri
CLUB POLO SHIRT
SUPPLIER: KUKRI
PRICE: $40.70
Buy online @ Kukri
CLUB BACKPACK
SUPPLIER: KUKRI
PRICE: $50.60
Buy online @ Kukri
NAME TAG: $2.00
ASK AT THE OFFICE AND
ONE WILL BE MADE FOR
YOU
ALL KUKRI ITMES ARE SOLD ONLINE:
GO TO KUKRI AUSTRALIA
SEARCH FOR THE ALLSTAR GYMNASTICS SHOP
SELECT YOUR ITEMS AND PLACE IN THE BASKET
PAY FOR YOUR ITEMS
THEY WILL BE SHIPPED TO YOUR HOME ($15 per order)
ALLSTAR MERCHANDISE
BLAST FLEECE HOODIE
(VERY WARM)
Supplier: KUKRI
PRICE: $70.40
Buy online @ Kukri
JUNIOR WET TOP
SUPPLIER: KUKRI
TOP PRICE: $73.70
VERY WARM AND
WATERPROOF
Buy online @ Kukri
BOYS TRAINING
SINGLET
SUPPLIER: KUKRI
PRICE: $31.90
Buy online @ Kukri
GIRLS LEOTARDS
ASSORTED DESIGNS
AND COLOURS
SUPPLIER: ALLSTARS
PRICE: $50.00
$55.00 with diamontes
JUNIOR SHORTS
SUPPLIER: KUKRI
PRICE: $38.50
SHORTS COME IN
LONG AND SHORT
LENGTHS
Allstars has some stock so check before you order.
31
AUSTRALIAN REPRESENTATIVES
NAME LEVEL YEAR COMPETITION
SEAN WILSON 8 2006 INTERNATIONAL
LACHLAN SAVILL 8 TO 10 2009 TO 2011 INTERNATIONAL
ALEX CAUFIELD 7 & 8 2009, 2010 INTERNATIONAL
LUKE SIMMONS 7 & 8 2009, 2010 INTERNATIONAL
GERARD ATZENI 9 2011 INTERNATIONAL
JACK NORMAN 7, 8 & 9 2010 TO 2012 INTERNATIONAL
DANIEL ORMAN 8 2012 INTERNATIONAL
JOSH MEYER 7, 8 & 9 2010 TO 2012 INTERNATIONAL
PATRICK RUDD 8O, 9O 2016 /2017 INTERNATIONAL
OLIVIA DOHERTY 10 2019 INTERNATIONAL
QUEENSLAND REPRESENTATIVES FROM ALLSTARS
NAME LEVEL YEAR COMPETITION
SEAN WILSON 8 2006 NATIONAL CHAMPIONSHIPS
DOUG BAKER 6U 2006 NATIONAL CHAMPIONSHIPS
LACHLAN SAVILL 6U, 7U, 8U,9U, 10 2006 TO 2011 NATIONAL CHAMPIONSHIPS
ALEX CAUFIELD 7 To SNR INT 10 2009 TO 2015 NATIONAL CHAMPIONSHIPS
GED ATZENI 7, 8, 9 2009 TO 2011 NATIONAL CHAMPIONSHIPS
LUKE SIMMONS 7, 8, 9 2009 TO 2011 NATIONAL CHAMPIONSHIPS
SHARNI EDWARDS 7 2009 NATIONAL CHAMPIONSHIPS
JAMES ORMAN 6U, 7U 2009 TO 2010 NATIONAL CHAMPIONSHIPS
JOSH MEYER 7O, 8, 9 2010 TO 2012 NATIONAL CHAMPIONSHIPS
BRENTON BIRD 7U 2010 NATIONAL CHAMPIONSHIPS
JACK NORMAN 7O, 8, 9 2010 TO 2012 NATIONAL CHAMPIONSHIPS
JOSH MEYER 7O, 8, 9 2010 TO 2012 NATIONAL CHAMPIONSHIPS
MADDISON EMBLEN 10 2010 NATIONAL CHAMPIONSHIPS
DANIEL ORMAN 7 OPEN 2011 NATIONAL CHAMPIONSHIPS
STEPHANIE TOOGOOD 10 2012 NATIONAL CHAMPIONSHIPS
ANNIE FLAMSTEED 10 2012/2013 NATIONAL CHAMPIONSHIPS
SAMANTHA PEARSON 7 2014 BORDER CHALLENGE
PATRICK RUDD 7O, 8O, 9O, 10 2015 TO 2019 NATIONAL CHAMPIONSHIPS
BREANNA REGAN 9 / 10 2016 / 2017 BORDER CHALLENGE
AVA HAMILTON 9 2016 BORDER CHALLENGE
MADDISON DAVIES 9 / 10 2016 / 2017 BORDER CHALLENGE
KYLE CONDELL 7O 2016 NATIONAL CHAMPIONSHIPS
ANDREW PIERIDES 7U 2016 NATIONAL CHAMPIONSHIPS
ALLSTA
R Q
UEEN
SLA
ND
& A
UST
RA
LIA
N R
EP
RESEN
TA
TIV
ES
32
CLUB, COACHES & JUDGES AWARDS
ALLSTARS CLUB OF THE YEAR 2009 GYMNASTICS QUEENSLAND
NIALL O’LEARY COACH OF THE YEAR 2011, 2012 GYMNASTICS AUSTRALIA
NIALL O’LEARY QLD COACH OF THE YEAR 2009, 2011, GYMNASTICS QUEENSLAND
AMY BUSBY JUDGE OF THE YEAR 2014 GYMNASTICS QUEENSLAND
ALLSTA
R A
WA
RD
S &
AC
HIE
VM
EN
TS
LIFE MEMBERS
SHANNON GEISE VANESSA O’LEARY
COLIN LORBACK LUKE GASPAROVSKI
JOCELYN MUNCK CHLOE SIMS
NIALL O’LEARY ANNIE FLAMSTEED
CLUB CAPTAINS
2008 SHANNON GEISE LUKE SIMONDS
2009 SARAH FLAMSTEED ALEX CAULFIELD
2010 MADDIE EMBLEN GERARD ATZENI
2011 ANNIE FLAMSTEED JACK NORMAN
2012 ANNIE FLAMSTEED JACK NORMAN
2013 ANNIE FLAMSTEED JACK NORMAN
2014 ANNIE FLAMSTEED / LUCY NORMAN JACK NORMAN
2015 LUCY NORMAN PATRICK RUDD
2016 LUCY NORMAN PATRICK RUDD
2017 ALANAH BROOM KYLE CONDELL
2018 JEMIMA LOVE AIDAN O’LEARY
2019 JEMIMA LOVE / GRACE PARKER AIDAN O’LEARY
QUEENSLAND REPRESENTATIVES FROM ALLSTARS
NAME LEVEL YEAR COMPETITION
JOSH RIDLEY 7O 2017 NATIONAL CHAMPIONSHIPS
GRACE PARKER 10 / 10 2018 / 19 NATIONAL CHMAPIONSHIPS
BROOKE HARDIN 8O 2018 BORDER CHALLENGE
BROOKE HARDIN 9O 2019 NATIONAL CHAMPIONSHIPS
OLIVIA DOHERTY 10 2019 NATIONAL CHAMPIONSHIPS
RITYA-LILY EVANS 9O 2019 NATIONAL CHAMPIONSHIPS
ASHLEE CASS 7U15 2019 BORDER CHALLENGE
MADISON COOKE 8O 2019 BORDER CHALLENGE
MAXINE MACKENZIE 8U14 2019 BORDER CHALLENGE
EMILY FOTEK 8U14 2019 NATIONAL CHAMPIONSHIPS
AIDAN O’LEARY 7O 2019 NATIONAL CHAMPIONSHIPS
JEMIMA LOVE 10 2019 NATIONAL CHAMPIONSHIPS
33
FILEMAKER
MEMBERS
PORTAL
How to access the FileMaker Members Portal
Enter the following link into your web browser: https://allstargym.com.au:444/fmi/webd#MembersASG?homeurl=http://toowoombagymnastics.com.au
Click on the log in button
Type in your child’s first and last name (not case sensitive) and enter in your
password. Your password can be found in the black box on the bottom of your
most recent invoice or re‑booking form.
What information can you access on the FileMaker Members Portal?
See/complete & update personal information we currently have on file including street address, phone numbers, email address & medical information
Current and previous class enrolments & event enrolments Invoice information including paid & unpaid invoices and all payments that have
been made Communication emails including attachments that have been forwarded to you All classes that are on offer for your child’s program for the current term and for
the next term (available in week 10) Information about your child’s coach For our recreational members, skills that have been achieved and are yet to be
achieved. For our competitive gymnasts, competition results and a training diary
containing any notes made by your child’s coach
FEEDBACK Feedback on your childs progress will be given in the form of a report each term, which
will list the skills your child has achieved.
The report card will also tell you what is left to achieve in their level and will give
general feedback from the coach of how they participate in class.
WEBSITE The Allstar Gymnastics website is where you can find the following information:
To Log in : Username: member Password: member
Calendar of events
Competition Schedules (as soon as we get the draw we will post on
the website)
Holiday Training Schedules
Handbooks and Policies
Useful articles and videos
You will need to check this regular to keep up with current information especially
during competition season.
PA
REN
T I
NFO
RM
AT
ION
34
ALLSTARS
LEADERSHIP
PROGRAM
Allstars Leadership Program allows young athletes to develop a range of
leadership skills in a Gymnastics context. It also prepares participants for a career
or casual employment in Coaching, Judging or Sports Administration.
One of the greatest challenges facing every sport is the maintenance of an
effective volunteer structure. Volunteerism is alive and well especially for athletes
who are retiring from training or still training. It gives them an opportunity to give
back to their sport and be mentors for the young club members.
When the applicants are finished the program they will be qualified in their
beginners and three quarters the way through their Intermediate Coaching
qualification.
Allstars is prepared to fund our successful applicants through the program if they
are committed to its completion. We will take 10 applicants in 2019 and 10 in
2020. Athletes do not have to be in the competitive program, they can come from
any class.
Applicants must be:
minimum of 14 years old
2 years to complete
Applicants that are 15 years or older:
complete it in one year.
HOW TO APPLY Application Forms can be found on the website and will need to be lodged in
November of each year.
Applicants will need to be able to commit to a self paced program and complete
all sections of the program.
SPONSORSHIP
OPPORTUNITIES
The Allstars P & F has sponsorship opportunities available for local
businesses and has a range of packages that would suit small to larger
businesses. The goals of this sponsorship is to make Allstars a great place
to be including some of the goals on our wish list:
We would love to have a world class facility in Toowoomba that our
regional communities can use, our athletes can thrive in while
providing a place where we will attract highly experienced staff.
It would be great if we could send our Queensland and National
representatives away to events without the financial stress on their
families.
We would love to be a centre of excellence in our region with
programs catering for the needs of all our members from the
youngest (6 weeks) to the oldest (92)
It would be great to be the preferred venue for all events across the
Darling Downs
We would love to provide specialised equipment for our members
with extra needs.
Come in and get a Prospectus today to get actively involved!
LEA
DER
SH
IP P
RO
GR
AM
35
ZERO TOLERANCE Allstar has zero tolerance of child abuse, which means we will treat all allegations of
child abuse and/or misconduct with a child seriously, consistently and with a high degree
of sensitivity. Allstar acknowledges that every child has the right to be heard, protected
and supported and to have their concerns managed appropriately and with sensitivity.
Allstar will use its best endeavors to seek to resolve the concerns of the child and/or
their family in accordance with this policy.
STAFF &
RECRUITMENT
All staff employed by Allstar are required to have a current Working with Children Blue
Card or a current police check. These cards are checked at every Gymnastics QLD event
and validated each year.
All staff are required to show this card at every competition they attend and cannot
register with Gymnastics Australia without it.
Staff have to do a mandatory Child Safety Course before their annual technical
membership is renewed. This educates our staff on the guidelines for child safety.
Staff must meet all legislated mandatory reporting requirements;
Staff follow the process outlined in Gymnastics Australia's Child Safety Policy when
reporting abuse and failure to report is considered serious misconduct.
TRAINING AND
EDUCATION
Training and education is essential to ensure that staff understand that child safety is our
priority and everyone’s responsibility. Allstar is committed to ensuring our staff follow
all the necessary guidelines and policies associated with child safety.
CRIMINAL ACTION Staff employed by Allstar or volunteers who are charged with or investigated by police
for criminal matters relating to child abuse or placing Children at risk, may be dismissed,
suspended or Gymnastics Australia may add conditions to their technical membership.
ALLEGATIONS AND
REPORTING
In receiving a concern, or allegation of child abuse/misconduct with a child, you can
immediately refer the matter to our Member Protection Officer or our business owner,
who will make a determination, based on thorough criteria, as to whether the matter
should be reported to the appropriate authority.
The person handling the allegation won’t assess the validity of any allegation or concerns
but rather listen to the complainant, stay calm and supportive and act promptly to
ensure the matter is dealt with appropriately and in accordance with this policy.
PARENT CHILD
INVOLVEMENT
Allstar will promote the involvement and participation of children in developing and
maintaining child-safe environments.
Allstar will involve children when making decisions about matters that directly affect
them, when appropriate.
Allstar will listen to their views and respect what they have to say.
Allstar will refer children and families to the appropriate authorities if the circumstances
arise or if they need further support.
SUPPORT If an allegation of child abuse has been made to Allstar we will handle the complaint
respectfully and will offer support to all the persons involved (Complainant, Respondent,
staff involved etc.). The designated person handling the complaint will take on the
responsibility of offering support and making all necessary arrangements. The type of
support offered will be assessed on a case by case basis.
CONFIDENTAILLY
& PRIVACY
Allstar expects all applicable persons to maintain the confidentiality and privacy of all
concerned (including the alleged offender), except if doing so would compromise the
welfare of the child or the investigation of the allegation.
COMMUNICATION It is important to Allstar to communicate and provide an update about the outcome of a
complaint to the relevant and appropriate parties in a timely manner.
CH
ILD
SA
FET
Y P
OLIC
Y
36
TOURS - STAFF When Allstar athletes are on tour, we will follow the following guidelines:
Allstar staff, where possible, will not be accommodated in apartments with the
athletes unless they have been selected as a chaperone.
Staff will be present with the athletes for competition, training, and sometimes at
meals and activities but will not be supervising the care of athletes in their rooms.
This will be the responsibility of appointed chaperones.
Staff will be respectful of athletes privacy and will endeavor to understand the
individual needs of the athlete regarding culture and values.
TOURS -
CHAPERONES
When Allstar is choosing chaperones to assist on tours we will follow these selection criteria:
The commitment and attention to Allstar policies.
Chaperones, managers and volunteers must have a current Working with Children
Blue Card or current police check which Allstar will keep a copy of.
The ability of the chaperone to care for a group of athletes.
The ability to follow a schedule, manage children and follow the instructions of the
Team Manager and Coaches.
Chaperones will be responsible for the day to day duties associated with meal
preparation, competition attire, commitment to training and competition schedules.
Chaperones will be respectful of the diversity of childrens race, religion and culturally
diverse home environments and will take instructions from parents if there are
certain things children in their care cannot watch, do or participate in. If there is an
activity however the child cannot participate in, they would still have to travel with
the team to that activity.
CHAPERONES
GUIDELINES
Chaperones are expected to follow Allstar Child Safety Policy while away with a team on
tour.
Chaperones will be placed in charge of an allocated group of athletes. These athletes
are not usually the chaperones own child.
Chaperones are responsible for the care and supervision of these groups and will be
put in accommodation with children. When possible chaperones will have their own
room depending on the style of accommodation.
The care of the athletes is Allstars priority on all trips as well as providing a great
team environment to have lots of fun and make some great memories.
Teaching the athletes life skills and being responsible for their gear, meeting
deadlines and learning to help when needed is a great way to help the athlete grow
and handle the demands of travelling and competing.
COACH ATHLETE
MEETINGS
Closed room meetings between athlete and coach must have 2 adults present at all times. If
it’s a meeting regarding behavior or issues involving training matters, then parents will be
informed.
MEDICAL
INCIDENTS
If an athlete sustains an injury at a competition, the coach in charge will not allow the
athlete to be alone in a treatment room with medical staff. The coach will be present at all
times with the athlete, if the parent is not available. If an inujury occurs in the gym we
would have 2 staff present.
P & F EVENTS When the Parents and Friends Association run events, children of volunteers will remain in
the care and supervision of their parent / guardian or nominated person. Allstar will not be
responsible for supervision of minors at these events.
COMPLAINT
HANDLING
STEP 1: If you have a complaint about any aspects of child safety please send an email to
the business owner or ring the office to make an appointment to see them. Alternatively
you can make a time to speak to the Member Protection Officer (details on the noticeboard)
STEP 2: Download the complaint form from the website (members portal) or the school
stream app and either post or email to the business owner or Member Protection Officer
and we will go through the process of assessing the complaint.
CH
ILD
SA
FET
Y P
OLIC
Y
37
TOURS - STAFF When Allstar athletes are on tour, we will follow the following guidelines:
Allstar staff, where possible, will not be accommodated in apartments with the
athletes unless they have been selected as a chaperone.
Staff will be present with the athletes for competition, training, and sometimes at
meals and activities but will not be supervising the care of athletes in their rooms.
This will be the responsibility of appointed chaperones.
Staff will be respectful of athletes privacy and will endeavor to understand the
individual needs of the athlete regarding culture and values.
TOURS -
CHAPERONES
When Allstar is choosing chaperones to assist on tours we will follow these selection criteria:
The commitment and attention to Allstar policies.
Chaperones, managers and volunteers must have a current Working with Children
Blue Card or current police check which Allstar will keep a copy of.
The ability of the chaperone to care for a group of athletes.
The ability to follow a schedule, manage children and follow the instructions of the
Team Manager and Coaches.
Chaperones will be responsible for the day to day duties associated with meal
preparation, competition attire, commitment to training and competition schedules.
Chaperones will be respectful of the diversity of childrens race, religion and culturally
diverse home environments and will take instructions from parents if there are
certain things children in their care cannot watch, do or participate in. If there is an
activity however the child cannot participate in, they would still have to travel with
the team to that activity.
CHAPERONES
GUIDELINES
Chaperones are expected to follow Allstar Child Safety Policy while away with a team on
tour.
Chaperones will be placed in charge of an allocated group of athletes. These athletes
are not usually the chaperones own child.
Chaperones are responsible for the care and supervision of these groups and will be
put in accommodation with children. When possible chaperones will have their own
room depending on the style of accommodation.
The care of the athletes is Allstars priority on all trips as well as providing a great
team environment to have lots of fun and make some great memories.
Teaching the athletes life skills and being responsible for their gear, meeting
deadlines and learning to help when needed is a great way to help the athlete grow
and handle the demands of travelling and competing.
COACH ATHLETE
MEETINGS
Closed room meetings between athlete and coach must have 2 adults present at all times. If
it’s a meeting regarding behavior or issues involving training matters, then parents will be
informed.
MEDICAL
INCIDENTS
If an athlete sustains an injury at a competition, the coach in charge will not allow the
athlete to be alone in a treatment room with medical staff. The coach will be present at all
times with the athlete, if the parent is not available. If an inujury occurs in the gym we
would have 2 staff present.
P & F EVENTS When the Parents and Friends Association run events, children of volunteers will remain in
the care and supervision of their parent / guardian or nominated person. Allstar will not be
responsible for supervision of minors at these events.
COMPLAINT
HANDLING
STEP 1: If you have a complaint about any aspects of child safety please send an email to
the business owner or ring the office to make an appointment to see them. Alternatively
you can make a time to speak to the Member Protection Officer (details on the noticeboard)
STEP 2: Download the complaint form from the website (members portal) or the school
stream app and either post or email to the business owner or Member Protection Officer
and we will go through the process of assessing the complaint.
CH
ILD
SA
FET
Y P
OLIC
Y
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Allstars apps
download today
Its our no. 1 form of
communication
iPhone / iPad iOS
1. From your mobile device go to the App Store search
for School Stream
2. Tap the FREE/GET button to the right of the School Stream
listing
3. Tap the INSTALL button
4. Enter your Apple ID and password & tap OK
5. Wait for the install icon to change to OPEN
6. Tap the OPEN button
7. You will be prompted to accept push notifications, you will
need to select OK
8. Start typing your school into the search then SELECT ALLSTAR
GYMNASTICS
Android / Tablet
1. From your mobile device go to the Play Store search
for School Stream
2. Tap the School Stream listing
3. Tap the INSTALL button
4. Tap the ACCEPT button
5. Wait for the app to install then tap the OPEN button
6. Start typing ALLSTAR GYMNASTICS into the search
then SELECT it.
ALLSTARS NUMBER 1 COMMUNICATION TOOL - SCHOOL STREAM
OTHER TIPS
• School Stream uses Push Notifications to deliver you information. When asked be sure you say yes to push notifications.
• If a new notification is received while using the app, you can view the recent notifications from the red badge icon in the top right.
• The Recent Updates item in the slide-in menu will show all the recent notifications.
• School Stream requires location permissions so we can provide map functionality for events. Enable location access so you have access to map directions.
• iPhone/iPad: You can customise the way a push notification is delivered by opening your iPhone Settings > Notifications > School Stream and choosing an option.
• If you are experiencing problems or feel you are missing notifications, try this quick process to refresh
the app. Slide right to open the slide-in menu > Settings > Clear Data > Clear All >Back/Done. This resets
your app and will refresh all content. Note: This will also remove your group notification preferences.
Smart devices are just like a computer, when too many apps are open performance is affected in many
different ways. Force closing apps and occasional resets of your device will ensure the best performance
and prevent some problems.
39
STAFF CONTACT LIST
ROLE NAME EMAIL
Business Owner Vicki Flamsteed [email protected]
WAG Program Manager Vanessa O’Leary [email protected]
MAG Program Manager Niall O’Leary [email protected]
Early Years Program Manager Tania Gummow [email protected]
WAG Junior Program Manager HR
Debbie Smith [email protected]
STA
FF R
OLES &
RESP
ON
SIB
ILIT
IES
PARENTS Your child’s success or lack of success as an athlete does not indicate
what kind of parent you are.
But having an athlete that is
Coachable
Respectful
A Great Teammate
Mentally Tough
Resilient
Always striving to do their best
Disciplined and Committed
Is a more accurate indicator of your parenting.
DOCUMENT
DISCLAIMER
Every effort has been made to ensure that the information contained in this
document is as accurate and precise as possible. This document may however
contain errors including typographical errors that may cause concern or
misinformation. We apologise if this occurs and ask that you please inform Allstars
of any mistakes and errors so we can rectify them wherever possible.
The information contained in this document is the intellectual property of Allstar
Gymnastics, Any copying, distribution or publication of information contained herein
can only occur after permission has been granted by the Owner of Allstar Gymnastics.
Allstar Gymnastics is a privately owned and operated business with customer service
that is vital to the key to our success. We hope that our service provides you and your
family with a quality service. In the event that our service does not satisfy your needs,
we ask that you bring your concerns directly to us.
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Training Venue - 181 Bridge Street Toowoomba (behind fantastic furniture)
Postal Address - PO Box 737, Toowoomba, Qld, 4350
Ph: 4632 4363
Email: [email protected] or
