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Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Page 1: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

Club Coach WebinarNovember 12, 2015

Doris Henn, DTM

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Page 2: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

www.toastmasters.org

The Club Coach

Page 3: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

www.toastmasters.org

• Not a member of the club & not yet familiar with the club or its members

• A counselor, a source of knowledge & a fountain of ideas

• A successful club coach will need all of their speaking, thinking and listening skills

• Hard work, determination & patience

The Club Coach

Page 4: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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• Builds rapport with the club’s leaders & members

• Assesses the environment – observe, analyze and recommend solutions

• Develops a plan with goals for improvement• Implements the plan & ensures that the

changes are performed by the officers & members as much as possible

• Instills enthusiasm, loyalty and a sense of responsibility for the club’s future

What Does a Club Coach Do?

Page 5: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

www.toastmasters.org

Club Coach Program Requirements

Appointed by the District Director or Club Growth Director

Helps the club become a Distinguished Club

Up to 2 coaches per club Lasts until June 30 of the

current TM year – can be extended by 1 year

Page 6: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

www.toastmasters.org

Club Coach Requirements

Club Coach may not be a member of the club when appointed

May join the club after being assigned

Club must have 12 or less paid members

Coach receives credit toward their ALS, a club coach pin and a certificate upon completion

Page 7: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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What is a Club Coaching?

Helping clubs with 12 members or less: Increase membership Plan and conduct effective

meetings Train club executives Develop a Club Success

Plan Become a Distinguished

Club

Page 8: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Why are Clubs Rebuilt?

Membership has dropped below 12 members

Key leaders have left the club

Meetings lack enthusiasm and fun

Page 9: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Develop an Action Plan

Page 10: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Build a Club Rescue Team

Club Coach Club Executive Area Director Division Director

Page 11: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Club Coach Skills

Patient Knowledgeable – be

familiar with the Toastmasters program

Friendly Dedicated Resourceful Creative Mentor

Page 12: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Club Coach Responsibilities

Attend weekly club meetings

Attend exec meetings Share examples of: Successful club meetings Best practices Useful resources (Brand

Portal)

Present speeches & education talks

Page 13: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

www.toastmasters.org

What to Look for in the Club

Dedicated members Core group Functioning club

executive Regular meetings Location and time Fun meetings Organized Agenda

Page 14: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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• Toastmasters Website• Brand Portal• Club Coach Guide• Area & Division Director

Available Resources

Page 15: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Club Trouble Shooting Guide

Use the Club Trouble Shooting Guide?

Available at www.toastmasters.org/clubcoachguide

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Page 16: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Moments of Truth

Part of The Successful Club Series

How to recognize and deal with situations critical to club success.

A club self-evaluation tool.

Includes a club evaluation chart, outline and PowerPoint presentation. 

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Page 17: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Sincere and want their club to be successful

Willing to work together to solve the club’s problems

Enthusiastic about Toastmasters and their club

Expected to speak from manuals

Supportive of one another and take pride in each other’s accomplishments

Effective Members are:

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Page 18: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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• Club meeting time• Location• Is the parking lot well lit• Does the club meet in the evening at a

downtown location?

Don’t Forget to Look at the Meeting Location!

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Page 19: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Public Relations

Website: Free Toast Host Easy Speak

Facebook Meet up

www.meetup.com

Guest Packages

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Page 20: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Effective Meetings

What are some of the characteristics of a good Meeting?

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Page 21: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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•Held in a convenient place and have a good environment•Begin and end on time•Fun and club programs are varied and dynamic•Speakers are well prepared & deliver each speech to the best of their ability•Evaluations build self esteem & offer positive direction for improvement

Effective Meetings are:

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Page 22: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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What are some of the important steps to developing a good Executive?

Develop an Effective Club Executive

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Page 23: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Effective Club Executive

The key to effective leadership in your Toastmasters group

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Page 24: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Perform their tasks diligently

Thoroughly understand their roles & responsibilities

Use the Distinguished Club Program/Club Success Plan as a tool for planning & goal setting

Effective Club Executive Officers:

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Page 25: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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7/7 Club Officers Trained – 2 times per year

Properly trained officers:

• Efficient & effective club meetings• Promote & advertise the club• Welcome guests & initiate new

members• Keep the club records up to date

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Page 26: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Marketing the Club – From Guest to Member

Important factors you can implement to help guests become members?

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Page 27: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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• Guests are warmly received and made to feel welcome

• Guests receive a follow up invitation to attend the next meeting

• Most guests who attend meetings eventually join the Club

• New members are enthusiastically welcomed and given special attention & support

Recipe for Success:

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Page 28: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

Theme Meetings

What are some of the ideas that have worked well in your club?

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Page 29: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Invite a Friend – Theme Meetings Favorite treats Sub meetings Scary Stories Tall Tale Contest Backwards Meeting Impromptu Speeches

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Page 30: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Plan for Fun……

Have a Blast with the past – invite Einstein to a meeting

Judge & Jury – mock trial

Backwards meeting

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Page 31: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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A Fun Group is a Thriving Group

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Page 32: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Holding an Open House/Demo Meeting

Posters and resources available on Toastmasters International

http://www.toastmasters.org/logos

Attract New Members by

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Page 33: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Open House Showcase

Advertising Guest List Demo Meeting Open House Agenda Report Results to

District

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Page 34: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Speechcraft

Page 35: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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•Participants learn basic Toastmasters skills

• Table Topics• Speeches (5 to 6 speeches)• How to Introduce a Speaker• How to Evaluate a Speech• Speechcraft Advisors mentor the Participant

Benefits of Speechcraft

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Page 36: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Builds strong clubs

Develops Mentor/Mentee relationships

Gives opportunities to present Educational speeches

Coordinator earns credit toward ACG

Membership building tool

Benefits of Speechcraft

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Page 37: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Speechcraft Award Ribbon

Conduct a Speechcraft Program in Your Club and send the details to the District: Date # of Attendees # of New Members gained

Note: Kits available for clubs with 15 or less members

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Page 38: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Club Mentorship Program

“The Mentoring Guide" Series

Available at www.d42tm.org

Magic of Mentoring Available at: http://www.toastmasters.org/ToastmastersM

agazine/ToastmasterArchive/2010/February/Mentoring.aspx

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Page 40: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Successful Club Series Educational Talks• http://www.toastmasters.org/289DCD

Build Strong Clubs by Presenting

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Page 41: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Successful Club Series

The series includes: Moments Of Truth (Item 290) Finding New Members For Your Club (Item 291) Evaluate To Motivate (Item 292) Closing The Sale (Item 293) Creating The Best Club Climate (Item 294) Meeting Roles And Responsibilities (Item 295) Mentoring (Item 296) Keeping The Commitment (Item 297) Going Beyond Our Club (Item 298) How To Be A Distinguished Club (Item 299) The Toastmasters Educational Program (Item 300)

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Page 42: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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By presenting Educational Talks from the Better Speaker Series

http://www.toastmasters.org/269DCD

Develop Better Speakers

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Page 43: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Better Speaker Series

Beginning Your Speech (Item 270) Concluding Your Speech (Item 271) Controlling Your Fear (Item 272) Impromptu Speaking (Item 273) Selecting Your Topic (Item 274) Know Your Audience (Item 275) Organizing Your Speech (Item 276) Creating An Introduction (Item 277) Preparation And Practice (Item 278) Using Body Language (Item 279)

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Page 44: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Your goal is to help your assigned club to become a Distinguished Club before June 30 of the Toastmaster Year.

Membership Requirement:

Net gain of 5 new members

Your Club Coach Goal

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Page 45: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Distinguished Club Program

1. Two CCs 2. Two more CCs 3. One ACB, ACS, or ACG 4. One more ACB, ACS, or ACG 5. One CL, ALB, ALS, or DTM 6. One more CL, ALB, ALS, or DTM 7. Four new members 8. Four more new members 9. Minimum of four club officers trained during each of two training periods 10. One membership renewal report and one club officer list submitted on time

In addition, your club must meet a membership requirement. At year-end (June 30) it must have:

at least 20 members OR * a net growth of at least five new members

Develop a Club Success Plan

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Page 46: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Distinguished Club Wall Chart

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Page 47: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Recognize Member Achievement

Awards to help recognize Member Achievement:

• CC/CL• CL/ALB• Triple Crown• Members Making a Difference

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Page 48: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Triple Crown Award

Sponsor 3 New Members

Or Earn 3 Educational

Awards

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Page 49: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Members Making A Difference

One award per club given to a person

who has made a difference in their club by:

Promoting the club Developing a Membership Building Contest Befriending guests & encouraging them to

become members Sponsoring/Mentoring new members Planning an Open House Being friendly & supportive

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Page 50: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Successful Club Coach

Successfully Coach a Struggling Club to rebuild and become Distinguished before June 30, 2013

Earn your ALS Credit

Earn “Where Leaders Are Made” pin

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Page 51: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Remember you are not alone

Develop a team of experienced Toastmasters that you can meet with to discuss an Action Plan

Consider completing your HPL as part of your Club Coach experience

Your Area Governor and Division Director are good resource people

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Page 52: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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• Ask a “Sister” Club with experienced Members to help.

• Benefits:• Guests see a club that has experienced

Toastmasters performing the roles• The Club Coaches are encouraged & the

members are encouraged to have exciting meetings

Recruit Experienced Toastmasters

Page 53: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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How To Rebuild a Toastmasters Club http://www.toastmasters.org/HowtoRebuildaToastmastersClub.aspx

Membership Growth http://www.toastmasters.org/1159_MembershipGrowth

Club Coach Weekly http://www.tmcoach.org/

Club Rescue Resources

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Page 54: Club Coach Webinar November 12, 2015 Doris Henn, DTM 1

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Questions?

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