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Cloud Transformation Program Cloud Change Champions | May 23, 2018

Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

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Page 1: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Cloud Transformation Program Cloud Change Champions | May 23, 2018

Page 2: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Welcome and Agenda Overview1

W May C C C M !

Today’s Agenda

Cloud ProgramEnd of PY18 Update and PY19 Planning2

Feedback and DiscussionMeeting Wrap-Up3

Page 3: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Cloud Adoption is a top priority for University IT because of its broad reach and campus-wide impact.

As UIT tackles cloud, we are learning how Stanford integrates new technology and delivers tools to improve how faculty, students, and staff do their Stanford work.

Page 4: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Reminder | Overall UIT Cloud Program Goals (through 2019)

Goal 5: Reduce UIT computing footprint on campus 50%

Goal 1: Perform cloud governance and portfolio management

Goal 3: Integrate cloud systems, processes, and services

Goal 2: Define organizational development program

Goal 6: Exit Livermore disaster recovery site

Goal 4: Run mission critical services in the cloud

Page 5: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Cloud Program | Status at the End of the PY 2018 Performance Year

Technology Portfolio

Organizational Readiness

Footprint Reduction

Page 6: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Technology Portfolio

Perform cloud governance and portfolio managementPublished cloud reference materials for internal / external use

Provided data to OCIO for PY19 priority-setting based on service owner roadmaps, client satisfaction survey, cloud champion recommendations

Acquired and implemented a cloud analysis tool (SkyHigh)

Proposed SaaS Campus Cloud Enablement team; will receive funding for two positions on 9/1/18

GOAL1

Page 7: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Technology Portfolio

Integration of cloud systems, processes, and servicesCompleted requirements gathering and rolled out a portion of the AWS/GCP billing and provisioning process.

Negotiated BAA terms; now being finalized with AWS

GOAL 3

Run mission-critical services in the cloudApproach to aggregated log & monitoring has OCIO support and is well underway (starting with cloud services)

Documented cloud network use cases and policies

IdP, Kerberos, Directory (LDAP), Puppet infrastructure on AWS

Acquired a campus-wide agreement with a cloud-based vendor, Acquia, and started migration activities

Designed architecture for AD in AWS and began testingGO

AL 4

Page 8: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Cloud Transformation Site References for UIT and the campus community

Page 9: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Cloud Transformation SiteReferences for UIT and the campus community

Page 10: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Cloud Transformation Site References for UIT and the campus community

Page 11: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Kicked off discovery for network address and DNS management in the cloud with Networking team

Cloud Transformation Site Resources for UIT and the campus community

Page 12: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Organizational Readiness

Define organizational development program

Addressed new cloud roles for UIT: Created three new cloud-specific job descriptions (currently with HR for review)

Rolled out UIT communication channels and forums:● Created Cloud Champions group in August 2017; held

monthly meetings ● Hosted two rounds of roadshows with the Executive

Sponsors

AWS cloud simulation exercise held for UIT senior staff to provide context and help understand prioritization and tradeoffs

Began building greater Stanford-wide awareness: Presented overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Set up Cloud Academy licenses for 56 UIT staff, providing unlimited online cloud coursework and certification.

Organized and delivered 77 hours of AWS training, including two AWS Essentials sessions and two advanced 3-day workshops.

GOAL2

Page 13: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Footprint Reduction

Reduce UIT computing footprint on campus 50%With Finance, Vendor Management and Hosting Services, implemented hardware review process in UIT. To continue progress toward this goal, we have an online form to be used when requesting new physical servers in Forsythe data center or one of the other on-campus locations.

GOAL 5

Exit Livermore disaster recovery siteFinalized a template for a service exit plan that can be used for Livermore services

GOAL6

Page 14: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Change management will be a dominant themeProductivity impacts may be expected as UIT move to SRWC advances

Planning Context for PY2019

Likely impact from major planning initiatives Long Range Planning outcomes and Stanford Medicine IT review may yield intra-year projects

New very large programs will stretch capacityThe ADAPT, File Storage Security, and SRWC programs will substantially impact all of UIT

Page 15: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

File Storage Security

Cloud Adoption

ADAPT

Business Continuity andDisaster Recovery

Stanford Redwood City (SRWC)

Proposed Goal

● Define roles and responsibilities by July 2018; and fill 2 FTE cloud positions using FY 2019 base funding by September 2018

● Create document for Business Partners to communicate and share the new service by July 2018; start communicating with clients by August 2018

● Partner with FMS to expand current SaaS vendors by July 2018

● Complete procurement steps we need to flag/block SaaS purchases by July 2018

● Create process to capture metrics 1 by August 2018

● Create talent development options in this space by August 2018

● Go live with new service by September 2018

1 Potential metrics:

# of client requests# of client requests UIT was involved in How many were successful How many unsuccessful# of client requests documented

Page 16: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Perform cloud governance and portfolio managementGO

AL1

Integrate cloud systems, processes, and servicesGO

AL3Run mission-critical services in the cloudGO

AL4

Exit Livermore disaster recovery siteGO

AL6

Reduce UIT computing footprint on campus by 50%GO

AL5

Define organizational development programGO

AL2

PY19 OCIO Focus on Governance, Roles and Support Structures needed for top priorities and services

Cloud Enablement Team

Page 17: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Perform cloud governance and portfolio managementGO

AL1

Integrate cloud systems, processes, and servicesGO

AL3Run mission-critical services in the cloudGO

AL4

Exit Livermore disaster recovery siteGO

AL6

Reduce UIT computing footprint on campus by 50%GO

AL5

Define organizational development programGO

AL2

PY19 CIO/OCIO Focus on Governance and Org Structures needed to support top priorities and services

PY19 Program Focus on Organizational Readiness1. Developmental assignments for staff on required core

infrastructure work 2. Targeted training that is immediately applicable (related to

current work) and specific to Stanford environments3. Continue to execute communications/change management

plan

Page 18: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Perform cloud governance and portfolio managementGO

AL1

Integrate cloud systems, processes, and servicesGO

AL3Run mission-critical services in the cloudGO

AL4

Exit Livermore disaster recovery siteGO

AL6

Reduce UIT computing footprint on campus by 50%GO

AL5

Define organizational development programGO

AL2PY19 Program Focus on completing automation of provisioning/billing for AWS and GCP• Original goal: reduce manual billing. By 4/30/18, automate account

provisioning and billing for primary IaaS vendors (AWS/GCP)• To date: the SNow project has implemented:

– Partial AWS ordering automation for UIT only– GCP billing automation is due for May billing

• Still to be completed from original scope:– GCP project creation automation– AWS billing automation– AWS ordering for campus community (currently UIT only)– Integrations with workgroup and PTA validation

PY19 Program Focus on Organizational ReadinessDevelopmental assignments, targeted training, communications/change management

PY19 CIO/OCIO Focus on Governance and Org Structures needed to support top priorities and services

Page 19: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Perform cloud governance and portfolio managementGO

AL1

Integrate cloud systems, processes, and servicesGO

AL3Run mission-critical services in the cloudGO

AL4

Exit Livermore disaster recovery siteGO

AL6

Reduce UIT computing footprint on campus by 50%GO

AL5

Define organizational development programGO

AL2

PY19 Program Focus on Architectural Review and Design of Foundational Services:

PY19 Program Focus on completing automation of provisioning/billing for AWS and GCP

PY19 Program Focus on Organizational ReadinessDevelopmental assignments, targeted training, communications/change management

PY19 CIO/OCIO Focus on Governance and Org Structures needed to support top priorities and services

● Network management strategy, global load balancing● Monitoring and logging tools, best practices and process ● Credential management services ● Registry integration services - prioritize continued progress for group

services that support distributed deploymentsService Migration:

● Begin discovery and planning activities for AFS decommissioning and replacement services (e.g. WordPress)

● Sites 2.0

Page 20: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Perform cloud governance and portfolio managementGO

AL1

Integrate cloud systems, processes, and servicesGO

AL3Run mission-critical services in the cloudGO

AL4

Exit Livermore disaster recovery siteGO

AL6

Reduce UIT computing footprint on campus by 50%GO

AL5

Define organizational development programGO

AL2PY19 Program Focus on completing automation of provisioning/billing for AWS and GCP

PY19 Program Focus on Organizational ReadinessDevelopmental assignments, targeted training, communications/change management

PY19 CIO/OCIO Focus on Governance and Org Structures needed to support top priorities and services

PY19 Program Focus on Architectural Review and Design of Foundational Services (Network, Load Balancing, Monitoring, Credential Management, Registry)

PY19 Program FocusContinued measurement

Page 21: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Perform cloud governance and portfolio managementGO

AL1

Integrate cloud systems, processes, and servicesGO

AL3Run mission-critical services in the cloudGO

AL4

Exit Livermore disaster recovery siteGO

AL6

Reduce UIT computing footprint on campus by 50%GO

AL5

Define organizational development programGO

AL2

PY19 Program Focus Partnering with clients on their planning

PY19 Program Focus on completing automation of provisioning/billing for AWS and GCP

PY19 Program Focus on Organizational ReadinessDevelopmental assignments, targeted training, communications/change management

PY19 CIO/OCIO Focus on Governance and Org Structures needed to support top priorities and services

PY19 Program Focus on Architectural Review and Design of Foundational Services (Network, Load Balancing, Monitoring, Credential Management, Registry)

PY19 Program FocusContinued measurement

Page 22: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Thank you all for everything you’ve done this year! 1

What is important for to know about the cloud?

We are planning for PY19, taking into account constraints and initiatives2

Page 23: Cloud Transformation Program Cloud Change Champions | May … · 2018. 6. 27. · overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS)

Additional Feedback and Open Discussion

Your feedback on this presentation?

Your input on communication needs?

Open discussion and questions?

T !Our next meeting will be on June 20, 2018 at 3:00 pm