CLOUD SERVICES FOR EMS

October 16-18, 2017

Shasta Turney | Product Marketing Manager

Shriniwas Rao | Product Manager

Tim Luepke | General Manager of Conference Services

• Why Cloud Services for EMS?

• How it Works

• U.S. Patent Office Customer Success Story

• Q&A

Agenda

2

WHY CLOUD SERVICES FOR EMS?

• Be on the latest EMS version at all times

• Gain higher adoption

• Easily scale to meet demands

• Integrate seamlessly

• Save IT resource time

Increased Productivity

4

• Subscription-based pricing

• Predictable, annual cost

• No need for expensive infrastructure

• Reduced IT resource time

Reduced Costs

5

HOW IT WORKS

• Data encryption at Rest and in Flight

• High uptime Service Level Agreements

• Disaster Recovery (DR)

• High Availability (HA)

• Business Continuity (BC)

World-Class Security and SLAs

7

• EMS deploys and applies

• Upgrades

• Updates

• Patches

• Bug fixes

How You Get the Latest Version

8

New EMS releases will be applied to Cloud with the following schedule:

• 1 week after a release is Generally Available (GA) it will be applied to your Test Environment

• 2 weeks after a release is GA it will be applied to your Production environment

• This will be the case for minor releases without much UI changes

• 5 weeks after a release is GA it will be applied to your Production environment

• This will be the case for major release with significant UI changes

• Hot fixes will be applied to both Test and Production environments as soon as they are GA

Timeline of Updates and Fixes

9

• EMS Cloud is hosted on Google Cloud, Amazon Web Services and Microsoft Azure

• Available in different geographies

• North America (US)

• European Union and UK

• Australia

• As well as other geographies

• Present in multiple regions within the same geography for Business Continuity

• Regular Penetration Tests and Scans to ensure security of the environment

• Monitoring to ensure SLAs are being met

• Customer data segregation

EMS Infrastructure

10

11

EMS Network

• Your network must connect to the Cloud Services for

EMS URL

• All older versions must upgrade to latest EMS

version

• For third-party integrations, your IT team will need to

work with EMS Professional Services team

Hosting Requirements

12

Current Cloud Customers

13

U.S. PATENT OFFICE SUCCESS STORY

Customer Success Story:

US Patent & Trademark Office

• Overview of our Operation

• Size and Scope

Choosing EMS for our Property

• Migrating from original system:

• Bookings

• Contacts

• Event Detailing

• Reporting Options

• Invoices

• Customizable for our Client’s Needs

Why Cloud Solution worked for us?

• One of the earliest customers to migrate to the

Cloud

• Government Property Restrictions

• More Cost Effective vs. Internal Solution

Benefits of Cloud Solution

• Quick on-boarding

• No challenges or connection

issues

• Data is secure

• Operational efficiency

• Cost Savings

QUESTIONS?

LEARN MORE ABOUT CLOUD SERVICES FOR EMS

Tim Kostycz

Account Executive,

Cloud Hosting Services

303-740-4829

Tim.kostycz@emssoftware.com

Larry Rahm

Solutions Consultant

Office: 303.740.4852

Mobile: 303.885.8992

Larry.Rahm@emssoftware.com

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