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Cloud Outlook & Implications for Communications Architecture
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Today's Speakers
Sameer Hilal COO vCom Solutions Leslie Leach VP of Marketing vCom Solutions
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Agenda
• State of the Market
• Impact on Network Architecture
• Management Options
• Q & A
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State of the Market
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The Case for Cloud
• More mature applications
• “Pay-as-you-go” financial model
• Prevalence of intelligent devices
• Ubiquity of broadband access
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Gartner Research, 2012
$109b 2012
$207b 2016
Cloud Computing Market
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Cloud Spectrum – Public and Private
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Sources: Xerox, clouds360.com
Top Choice of Application for Cloud Migration
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Sources: Cisco Global Cloud Networking Survey, 2012
Top Challenges of Cloud Migration
1. Availability/Reliability
2. Device-based Security
3. Application Performance
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Sources: Cisco Global Cloud Networking Survey, 2012
Communications Carriers
• CaaS – Audio/web/video conferencing
– Unified communications
• SaaS – Managed security
– Collaboration
• IaaS – Hosting and co-location
• PaaS – Platform of CaaS and SaaS tools
– Single point of support
– Consolidation under one contract
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Cloud Adoption
• >60% of companies planning to move key business applications to cloud over next two years – Economic reasons
– Flexibility
– Rapid deployment
– Real-time, actionable data
• SMB’s adopting fastest
• Consumer-led trend
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Sources: Cloud Computing Magazine, Armanino McKenna 2012 CFO Evolution® Benchmark Survey
No Plans 31%
0-6 Months
22%
7-12 Months
12%
1-2 Years 27%
3+ Years 8%
Plans to Move Business Applications to Cloud
Impact on Network Architecture
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Increased Importance of the Network
• Strategy – Network performance and
reliability – Fault tolerance – Security – Remote access and mobility
• Architecture
– Public – Private – Hybrid
• Support systems
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Network Performance & Reliability
• Elements impacting
application performance
– Latency
– Jitter
– Bandwidth
– Quality of service
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Fault Tolerance
• Understand business requirements for uptime and redundancy
– Modality-based fault tolerance for connectivity
– Low-cost backup data network through alternate carrier
– Automatic routing of traffic across different network segments
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Security
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• Confidential information
• Regulatory standards
• Selecting the right cloud partner
• Data storage – Own data center
– Physical third party data center
– Virtual third party data center
Remote Access and Mobility
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• Platform support
• Node security
• Performance
• Cost
Reality Check: Network Challenges
Almost two in five of those surveyed said they would rather get a root canal, dig a ditch, do their own taxes than address network challenges associated with public
or private cloud deployments.
Sources: Cisco Global Cloud Networking Survey, 2012
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Management Options
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Management Components of Network Infrastructure
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Required Resources
• Designing, building and supporting the cloud strategy is paramount
• Managing “the plumbing” is critical, but may require additional resources – Tools
– Time
– Expertise
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1. Hire & Build
• Key Skills – Network architecture & design
– Contract negotiation
– Billing, inventory & dispute analysis
– Project management of service implementations
– Technical support and escalation expertise
• Key Tools – Inventory management
– Invoice consolidation tool
– Cost allocation automation tool
– Business Intelligence & Reporting
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2. Purchase Software & Services
• TLM Software – License
– Subscription
• Professional Services – Network Design
– Contract Negotiations
– Bill Audits
– Benchmarking
– Project Management
– MACD Support
– Dispute Management
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3. Outsource
• Professional Services and TLM Software (Subsidized by Distribution of Services)
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“Distribution Model” Advantages
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• Subsidized software
• Subsidized professional services
• Aggregated buying power
– Across multiple carriers
• Carrier agnostic sourcing and benchmarking
– Client-driven carrier selection
– Transparency
• Centralized customer-support and operations
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Questions & Answers
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Thank You.
Contact Information:
Leslie Leach
925.415.2115
www.vcomsolutions.com
