Cloud Defining the Workplace of the Futurefrost-apac.com/telkomtelstra/pdf/Telkomtelstra - Office 365 Newslet… · anytime, using their own devices. The work flow will run smoother

1Cloud Defining the

Workplace of the Future

Cloud Defining the Workplace of the FutureA collaboration with telkomtelstra

2Cloud Defining the Workplace of the Future

Table of ContentForeword: Telkomtelstra President Director Message

A New Way to Move Your Office

Business Productivity: What Your Company Needs

Digital transformation is transforming the Asian business landscape

Collaboration & productivity – Key levers for sustained growth in the digital era

Cloud Solutions – A compelling value proposition

Indonesia Enterprises – Time to act

How Office 365 Helps Your Company

Conclusions

About TelkomTelstra

3

4

6

6

8

9

11

12

15

16

3Cloud Defining the


ForewordTelkomtelstra President Director Message

Dear Readers,

We are pleased to share with you our first

telkomtelstra Newsletter of 2018, featuring research

from Frost & Sullivan, a global’s leading information

technology research. We plan to issue these

newsletters on a regular basis, each with a theme we

think is relevant for people, the technology space and

business leader in and beyond Indonesia. This first

newsletter edition focuses on business productivity

tools; a topic which is important to discuss as company

now needs to increase productivity by selecting the

right tools to support everyday working activities.

However, many companies are still not aware to move

to the right tools they actually need to face current

challenges and improve business performances.

This information is aimed to keep you updated with

the current situation of mobile technology in the

global perspective. It gives you the insight of how

mobile technology penetration brings much attention,

and developer starts to innovate to face the challenge

of creating various tools.

We hope you find this newsletter informative and

useful for your business development especially to

your business strategy on increasing productivity

and efficiency. Business productivity has been

an important topic to discuss not only for your

organisations, but also for telkomtelstra. Therefore,

in this edition, we have also shared our experience in

finding the solution in order to increase our business

productivity.

We look forward to your feedback about this

newsletter, to ensure our next ones will continuously

improve. Should you have any questions, or if you’d

like to brainstorm with us about how your company

can benefit most from the cloud productivity tools,

such as Office 365, or anything else, please reach out

to me or to my team.

Warm regards,

Erik Meijer

President Director

telkomtelstra


A New Way toMove Your OfficeThe right ICT solutions, can help any business run

faster, more efficiently and productively.

Most companies opt to invest in ICT to enable their

employees to speed up working processes, be more

effective and agile. With higher productivity and

better customer satisfaction, organisations can expect

higher company profitability. As cloud technology is

maturing, it is able to address many business needs

in today’s business landscape. Many organisations

are eager to adopt various cloud-based solutions for

better efficiency and agility.

Telkomtelstra, as a leading end-to-end managed

solutions service provider, together with Cloud

Service Provider (CSP), Microsoft Indonesia, have

partnered to provide a cloud-based Microsoft Office

365 solution that is integrated with the Managed

WAN Optimisation Service. The utilization of Office

365 will allow organizations to improve their business

collaboration, efficiency and productivity.

This will allow organisations to have more efficient

cost management, support and network performance

when rolling out the Office 365 cloud platform.

5Cloud Defining the


There are, however, challenges associated with

moving to and management of Office 365, and the

telkomtelstra Office 365 product contains additional

value to address these common challenges that our

customers will face. An example of an organization

who has adopted Office 365 is a retail company with

a dozen branches across Indonesia. The head office is

in Jakarta, employing more than 100 people who are

mostly mobile when they are working. The company

is currently in the developmental period where

it is critical that organisation is highly accessible,

collaborative, and has information and data that are

managed properly.

The company tried to combine multiple vendors to

support their operation.

Different products from different vendors are

combined to provide multi-solution for software,

data storage, email server and communications.

However, it proved to be time-consuming and costly

with many vendors to manage and a much higher

TCO. Since they adopted Office 365 as their all-round

productivity solution, their employees are now able

to work faster and share information in a much more

efficient manner.

The spending can then be optimised by converting

CAPEX to OPEX. Office 365 is an effective and

efficient business solution.

Office 365 enables employees to access their office

works, files, documents and emails anywhere,

anytime, using their own devices. The work flow

will run smoother and employees can significantly

speed up the work process. Moreover, SharePoint

in Office 365 can be used as a digital library that can

be accessed by anyone with an account of the same

group (i.e: Company).

With SharePoint, we can build an internal company

website consisting a document library of policies,

marketing guideline and sales tool-kit. Having a

centralized, transparent and accessible data centre

like SharePoint, clearly we can build a more efficient

working process.

Warm regards,

Agus F Abdillah

Chief Product Synergy Officer

telkomtelstra


BusinessProductivity:Is It What Your Company Needs?

The business landscape is changing. With increased competition, and customer centric markets, companies need to implement strategies to remain competitive in the digital era.

Digital transformation is transformingthe Asian business landscape

Against the backdrop of a business

environment characterized by

high levels of uncertainty and

change, digital transformation

is altering business models,

customer expectations, and

employee dynamics. While change

is not a new concept, digital

adoption is catalyzing the pace of

transformation.

Competing in the digital era will

demand organizations to be more

flexible, agile and integrated.

Organizations will need real

time insights and a highly

collaborative environment to drive

continual innovation and create

differentiation.

To achieve this, investing in digital

technologies will be crucial. Digital

investments will be pivotal in

identifying emerging business

opportunities, evaluating resource

requirements, and engaging with

internal and external stakeholders.

Asia-Pacific (APAC) enterprises

are cognizant of the need for

digital investments.

Business leaders are showing keen

interest in assessing technology

trends, and increasing their

budgets for digital initiatives.

Digital-first initiatives have

become the strategic imperative

for leading enterprises in Asia.

7Cloud Defining the


According to a Frost & Sullivan’s

APAC end-user survey, 93%

of APAC enterprises consider

themselves to be early in

embarking on the digital

transformation journey as

compared to their peers (With

57% considering themselves as

Early adopters and another 36%

considering themselves as Early

Majority while selecting their

Digital Transformation Readiness

on the 4 levels ).

This highlights the high focus

of enterprises in the region on

adopting digital solutions and

technology investments. Further,

only 2% enterprises consider

themselves as laggard in the 2017

survey compared to 5% in 2016 -

marking the increasing number of

enterprises initiating their journey

towards digital transformation.

APAC Digital Transformation ReadinessSource: Frost & Sullivan: Asia Pacific Survey, 2017

EarlyAdopter

57%

36%

5%

2%

EarlyMajority

LateMajority

Laggard


Collaboration & productivity – Key levers for sustained growth in the digital era

The focus on increasing

productivity continues to gain

importance for corporate and

functional leaders. Productivity

centric metrics are emerging as

key KPIs across leadership and

managerial roles. It is no surprise

that “Improving Productivity”

is ranked as the second

most important driver for IT

investments by APAC enterprises

over the next 3 years.

Collaboration with internal and

external stakeholders will be

critical to achieve the desired

productivity improvements as well

as reduce operational expenses.

It is one of the key reasons why

we are witnessing increasing

investments on collaboration

technologies.

Frost & Sullivan’s survey

highlighted that 20% of

APAC enterprises believe

communications & collaboration

technologies have the greatest

influence on their organization’s

cost reduction.

Enterprises will continue to

become more complex, with

extended ecosystems, operating

across distributed locations. It

will thus be fundamental for these

enterprises to be able to leverage

internal skill sets, maximize

potential and innovate by creating

a truly collaborative environment.

Top Drivers for IT investmentsSource: Frost & Sullivan: Asia Pacific Survey, 2017N = (505)

Boost Creativity & Innovation

32.90%

34.90%

36.80%

ImproveProductivity

Improve Customer Experience

9Cloud Defining the


Cloud Solutions – A compelling value proposition

Benefits of Cloud ModelsSource: Frost & Sullivan: Asia Pacific Survey, 2017N = (426)

Collaboration has therefore

become a key lever for sustained

growth in the digital era. 61.5%

of Asian organizations surveyed

plan to increase investments in

Unified Communications and

Collaborations tools within the

next 2 years. While the scope and

coverage of these technologies

continues to evolve, companies

not investing in digital tools

may find difficulties in attaining

sustained growth in today’s digital

era.

Business and technology decision

makers in APAC clearly view cloud

deployments being the preferred

way forward for their technology

roadmap. Although the reasons or

favoring cloud deployments vary,

the significant benefits offered by

cloud models over ‘on-premise’ are

being well acknowledged.

It is no surprise that cloud

solutions are rapidly gaining

maturity across industry verticals.

Even verticals with high security

compliances, such as the Banking

and Financial services sector, are

migrating to the cloud for hosting

workloads.

Technology Investment Priorities: 2017, 2018Source: Frost & Sullivan: Asia Pacific Survey, 2017

Unified Communication & Collaboration 61.5%

38.5%Others

Capex to Opex Model

32.20%

36.40%

40.10%

42.30%

Re-assigning IT Staff

Flexibility

Storing Large volumes of data


Amongst the several advantages

offered by cloud models include:

Managing Skill setsAs technology continues to evolve

rapidly, there is an imperative need

for continuous up-skilling of IT

teams. This is a significant challenge

for enterprises, as they would

prefer to re-deploy resources to

managing core business rather than

invest in building a large in-house IT

department.

With cloud computing, enterprises

are able to not only reduce

substantial capital costs with

lower infrastructure management

requirements, but are also reduce

from the need to invest in large IT

teams and continuous trainings on

emerging technologies.

FlexibilityThe ability to scale up (or downsize)

with businesses is another key

benefit for organizations in the

region. Cloud solutions provide

greater flexibility at times of rapid

growth or in case of requirement

spikes.

Over 40% of enterprises in APAC

seek cloud solutions to leverage

the benefit of greater flexibility in

deployments and IT investments.

Pricing modelsAs organizations consider moving to

the cloud, one of the key concerns is

on how the investment will impact

balance sheets. The economic

benefits of cloud computing

is however become clear to

organizations, given the ability to

shift from a Capital Expenditure

based model to an Operational

Expenditure based model.

11Cloud Defining the


Indonesian Enterprises –Time to act

As Indonesian enterprises

compete on a regional and

global landscape, the focus on

collaboration and productivity

technologies is expected to be

on the rise. Further, Indonesia is

considered at the inflection point

of digital adoption, especially

given the maturing provider

ecosystem. Cloud-adoption

spend by enterprises is growing in

double digits. While the key cloud

adoption drivers in Indonesia over

the next 3 years include growth in

online media consumption, backup

and disaster recovery purposes,

and need from an infrastructure

perspective, cloud-based

applications will play a pivotal role

in enabling Indonesia enterprises

to become more competitive.

Given the significant value offered

by adoption of productivity

solutions and maturing cloud

ecosystems, cloud-based

productivity solutions are

expected to witness an increase

in adoption in Indonesia.

Enterprises will need to explore

digital solutions for building a

truly collaborative organization

to compete in the knowledge era.

Cloud-based office productivity

tools, such as Microsoft Office

365 with their compelling value

propositions, are well-positioned

to serve market demand in

Indonesia

Indonesia Cloud SpendMn USD

2016

158.2

1074.9

2022


How Office 365Helps Your CompanyOffice 365 is a term Microsoft uses

for a group cloud software services. It

provides SaaS (Software as a Service)

model which you can purchase and

download when your employees need.

Bringing together various programs

that build communicating and

collaboration online.

The package service provides access

to Office apps and productivity

services which activate through

internet (cloud service).

The idea of this service is to give you

access to your office 24 hours every

day and it is accessible anywhere

through multiple device. It means

you can freely sign in from a laptop in

your home, tablet or smartphone that

you bring along when you travel or a

desktop in your work place.

With the flexibility of multiple devices

in multiple location, office 365 offers a

single access to your flexibility. Office

365 is easy to purchase and simpler to

use without installation, maintenance,

and constant upgrades complexities.

Office 365 is your complete office in the cloud



Office 365 is an effective SaaS that

can increase business productivity

since it mixes and integrates

the capabilities of well known

program, such as classic Microsoft

Office, Outlook, SharePoint and

many more profesional program

that already familiar with your

business activities over cloud.

People can do all the tasks they’re

used to doing in familiar office

applications, video conferencing,

social networking, file sharing,

write documents, create

presentations, check email, create

a meeting, manage their calendar

and more, then they can share

what they create in real time on a

team site.

Collaboration becomes much

easy even when employees are

traveling or work from outside

office. We work with more people

on a day-to-day basis today than

ever before, Employees report

working with 10 or more people

on a day-to-day basis, and a half of

these employees work with more

than 20 people.

With more dynamic

environments, changing

workplaces and behaviour, many

organisations are still not taking

the steps to to implement this.

Collaboration, for instance, as

we work with more people on a

day-to-day basis now more than

ever before, it may be hard for

organisations to work efficiently

with old work equipments that

does not support mobility and

the BYOD challenge. Since

products and business models

are becoming more complex,

Efficiency in working processes is

a crucial factor that organisations

need to be aware of. Not only

does cloud offer effectiveness

and productivity, but it is also

a faster, easier, flexible, and

cheaper IT solution for any type of

organisations.


The collaborative tools of Office

365 makes it easy for you to

work with the applications and

programs you’re familiar with in

the easy-access, always-on world

of the web.

You can use Office 365 to create

a shared team site where you

create data libraries, assign tasks,

schedule calendars, and more,

with the following benefits:

Check everyone’s availability, and schedule meetings online.

Connect instantly by instant messaging, email, or video calls.

Create blogs and wikis for your team and for public view.

Keep your files and user accounts secure and keep email safe

from spam and scams. Office 365 invests security, reliability,

and recovery technology to ensure that your files and

messages are secure, your data is safe, and you are always

able to access and work with your information.

Create documents, worksheets, presentations, and

notebooks, and share them seamlessly.

Always work with current updates of Office 365 software.

Manage meeting and communication

Keep your business securely and properly in order



To manage complex, full featured integrated communication and

business tools, organisations need a team of experts with a wide

range of technology skills that can follow technology as it evolves

- and manage the various challenges as they arise.

Facing Bring Your Own Device (BYOD) challenge, organisations

need to take the right step to drive organisations into more

mobile and flexible.

Not many companies aware to have the right tools to provide

flexible and mobility to employees.

The need for business productivity improvement has to be

prioritised in order to accelerate business performance.

Improve company’s performances in terms of mobility and

flexibility by giving employees freedom to work anytime and

anywhere.

Improve and select the right tools to manage a complex

environment.

Recognize that cloud computing helps your company to

scale its business, drives efficiencies and reduces costs. Cloud

technology also shows your company that the future is now.

ConclusionKey Findings

Recommendations


04Cloud Defining the Workplace of The Future

About TelkomtelstraTelkomtelstra is a joint venture between PT. Telekomunikasi Indonesia (Telkom Indonesia), Indonesia’s largest

telecommunications operator and Telstra Corporation Limited (Telstra), a regional leader in enterprise services. Leveraging the

strengths of both Telkom Indonesia and Telstra, telkomtelstra brings an unparalleled combination of deep local market

expertise and global managed solutions experience by providing managed solutions to help optimizing, transforming, and

increasing business productivity and efficiency of enterprises in Indonesia.

Telkomtelstra is here to serve Indonesian enterprises and multi-nationals operating in Indonesia to manage the complexity of

ICT. Its managed solutions are designed to support business continuity, improve operational efficiency and productivity, and

protect business information, allowing enterprises to focus more on their core business and end customers.

For more info, visit www.telkomtelstra.co.id

Head Office

Tower 88, 35th floor, Kota Kasablanka, Jl. Casablanca Raya Kav.88, South Jakarta

Indonesia, Phone: +62 21 8064 060

Documents

Cloud Defining the Workplace of the Futurefrost-apac.com/telkomtelstra/pdf/Telkomtelstra - Office 365 Newslet… · anytime, using their own devices. The work flow will run smoother