CLOUD CONNECTED

AUDIOPowered by

West Unified Communications Services

| Unified Communications Services

OUR CISCO CREDENTIALS

• C I S C O C E R T I F I E D S A A S C O N F E R E N C I N G A N D E I M

• C I S C O C E R T I F I E D G O L D PA R T N E R

• C I S C O C E R T I F I E D D ATA C E N T E R

• C I S C O C E R T I F I E D V O I C E E X P E R T S

• C I S C O C E R T I F I E D I N T E R N E T W O R K I N G E N G I N E E R S

• C I S C O L I F E C Y C L E S E R V I C E S PA R T N E R

• M A S T E R M A N A G E D S E R V I C E S ( M S C P )

• C I S C O H C S PA R T N E R

• C I S C O D VA R PA R T N E R

• P R O F E S S I O N A L L E V E L ( C C D P, C C N P, C C I E , C C I P, C C D A , C C N A C O N S U LTA N T S )

| Unified Communications Services

RECOGNISED LEADER

CISCO PARTNER AWARDS

The honors reflect WestUC’s

ability to deliver the most

advanced Unified

Communications-as-a-Service

(UCaaS) applications,

including WebEx, Jabber,

and Voicemaxx CE, a suite of

voice service packages based

on the Cisco Hosted

Collaboration Solution (HCS).

2014 CLOUD PARTNER OF THE YEAR

– NORTH AMERICA

2013 CLOUD PARTNER OF THE YEAR

– NORTH AMERICA

2013 CISCO CLOUD TRAILBLASER

2013 COLLABORATION CLOUD PARTNER

OF THE YEAR – N. AMERICA

- CISCO PARTNER SUMMIT 2014

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WEST BLENDS CISCO TECHNOLOGY WITH SERVICES TO CREATE SOLUTIONS

| Unified Communications Services

W H A T I S C C A - S P ?

C L O U D C O N N E C T E D A U D I O - S E R V I C E P R O V I D E R

I S A N A U D I O C O N F E R E N C I N G S O L U T I O N F O R

C I S C O W E B E X T H A T C O N N E C T S Y O U R

O R G A N I S A T I O N T O A C I S C O C O L L A B O R A T I O N

C L O U D D A T A C E N T E R V I A I N T E R C A L L ’ S

D E D I C A T E D P E E R I N G C O N N E C T I O N S

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C C A - S P P R O V I D E S

N A T I V E W E B E X U S E R E X P E R I E N C E

H Y B R I D D E P L O Y M E N T M O D E L

I N T E R C A L L E X P E R T I S E & M A N A G E D S E R V I C E D E L I V E R Y

F U T U R E I N N O V A T I O N S D E P L O Y E D B Y C I S C O

H O L I S T I C C O N F E R E N C I N G E X P E R I E N C E

| Unified Communications Services

C C A A R C H I T E C T U R E

Off-net Users connecting via PSTN

CISCO WEBEX COLLABORATION CLOUD West UC

InternetEthernet

MPLS

Location 1Location 2

On-net Users - Users on Corporate networks

WebEx CUBE

SPSBC

Cisco-West UCSIP Interconnect

PSTN

VoIP Usersvia Webex Client

| Unified Communications Services

C O N N E C T I V I T Y O P T I O N S

| Unified Communications Services

W E S T P R O V I D E D M P L S C O N N E C T I V I T Y

CISCO WEBEX COLLABORATION CLOUD West UC

NETWORK

Location 2

WebEx CUBE

SPSBC

| Unified Communications Services

C A R R I E R H O T E L – C R O S S C O N N E C T

CISCO WEBEX COLLABORATION CLOUD West UC

NETWORK

Location 2

WebEx CUBE

SPSBC

| Unified Communications Services

• Codec supported: G.711 (G.722 HD Audio on Cisco roadmap)• Early Offer• DID Ranges for Call-back dialling into customer’s network• SBCs Required for ECC connectivity

– Cisco– Acme Packet – Sonus– Sipera

• Can also be provided by West IP; Cisco CUBE or Cloud Based Licenses• Public IP’s required

• IP/PBX – Avaya– Cisco– Other SIP enabled PBX’s

O N - N E T T E C H N I C A L R E Q U I R E M E N T S

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M O B I L I T Y A N D F E D E R A T I O N

ABILITY TO ROUTE CALLS TO MOBILE DEVICES, MOBILE CLIENT APPLICATIONS

AND BYOD ENABLEMENT. CLOUD-BASED FEDERATION SERVICES.

P S T N N E T W O R K S ( L O C A L L E C )

DOMESTIC IN-BOUND, OUTBOUND, LOCAL AND LONG DISTANCE TO 97% OF U.S.

POPULATION INCLUDING SIP AND TRADITIONAL VOICE SERVICES.

Maxxis™

H O S T E D V O I C E

CLOUD-BASED VOICE SERVICES TO EXTEND OR

REPLACE ON-PREMISE PBX SOLUTIONS.

C O L L A B O R A T I O NINTERCALL AND PARTNER

INTEGRATED SOLUTIONS FOR

CISCO WEBEX CONFERENCING

E N T E R P R I S E C O N T A C T C E N T E R & I V R

TRANSFORMATION AND MULTIMEDIA CUSTOMER CONTACT SOLUTIONS

WITH HOSTED OPTIONS FOR CONTACT CENTER AND IVR.

W H A T E L S E C A N M A X X I S D O F O R Y O U ?

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W H Y W E S T C C A - S P

L E V E R A G E I N T E R C A L L ’ S G L O B A L C O N N E C T I V I T Y & A U D I O A N D W E B E X C O N F E R E N C I N G E X P E R T I S E

P R O V I D E S S I N G L EC O N F E R E N C I N G S O L U T I O N U S E R E X P E R I E N C E

I M P R O V E B U D G E T I N G

O N E V E N D O R , S E R V I C E D E L I V E R Y B Y I N T E R C A L L

I N V E S T M E N T B U I L T F O R T H E F U T U R E

| Unified Communications Services

W H Y C C A - S P F R O M W E S T

F I R S T C I S C O P A R T N E R T O D E P L O Y C U S T O M E R S I N T H E U . S .

F I R S T & O N L Y C I S C O P A R T N E RC E R T I F I E D A L L R E G I O N S

F I R S T Y E A R

O V E R 3 7 C O N T R A C T E D C L I E N T S R E P R E S E N T I N G 2 7 0 , 0 0 K N O W L E D G E W O R K E R S

O V E R 2 1 , 0 0 0 C C A - S P P O R T S

O V E R 2 , 0 0 0 , 0 0 0M I N U T E S P E R D A Y

| Unified Communications Services

N E X T S T E P S

•USAGE ANALYSIS TO DETERMINE CONNECTIVITY REQUIREMENTS AND AMOUNT OF “ON-NET” CONFERENCING USAGE

•EVALUATION OF CONNECTION REDUNDANCY REQUIREMENTS

•DETERMINATION OF BEST LOCATIONS AND ARCHITECTURES FOR INTEGRATION TO EXISTING VOICE SYSTEMS

1. DISCOVERY & ANALYSIS

•DELIVER OF HIGH-LEVEL DESIGN CONNECTION AND WESTUC PROPOSAL

•EVALUATION OF EXISTING VS. ONGOING COSTS RELATED TO THE TRANSITION

•IDENTIFICATION OF REQUIREMENTS TO ENSURE EXISTING INFRASTRUCTURE WILL SUPPORT SOLUTION

2. DESIGN & PRICING PROPOSAL

•EVALUATION OF OPTIONS TO LEVERAGE MAXXIS CONNECTION FOR ADDITIONAL SERVICES

•DESIGN OF POTENTIAL POC TASKS INCORPORATED INTO IP TRANSITION

•DOCUMENTATION OF ADDITIONAL COST SAVINGS OR SOLUTION OPTIONS TO BE EVALUATED LONG-TERM

3. OPTIONS FOR EXTENSION

| Unified Communications Services

P R I C I N G C O N S I D E R A T I O N S

•USAGE ANALYSIS TO DETERMINE CONNECTIVITY REQUIREMENTS AND AMOUNT OF “ON-NET” CONFERENCING USAGE

•EVALUATION OF CONNECTION REDUNDANCY REQUIREMENTS

•DETERMINATION OF BEST LOCATIONS AND ARCHITECTURES FOR INTEGRATION TO EXISTING VOICE SYSTEMS

1. DISCOVERY & ANALYSIS

• DELIVER OF HIGH-LEVEL DESIGN CONNECTION AND WESTUC PROPOSAL

• EVALUATION OF EXISTING VS. ONGOING COSTS RELATED TO THE TRANSITION

• IDENTIFICATION OF REQUIREMENTS TO ENSURE EXISTING INFRASTRUCTURE WILL SUPPORT SOLUTION

2. DESIGN & PRICING PROPOSAL

•EVALUATION OF OPTIONS TO LEVERAGE MAXXIS CONNECTION FOR ADDITIONAL SERVICES

•DESIGN OF POTENTIAL POC TASKS INCORPORATED INTO IP TRANSITION

•DOCUMENTATION OF ADDITIONAL COST SAVINGS OR SOLUTION OPTIONS TO BE EVALUATED LONG-TERM

3. OPTIONS FOR EXTENSION

| Unified Communications Services

P R I C I N G C O N S I D E R A T I O N S

1. Who is your current provider?

2. How many audio minutes per month does your organisation use? (required)

– Total per country or percentage per country or region

3. What percentage of audio minutes per month are VoIP?

4. What is the maximum number of ports used concurrency?

5. How many employees in your organization? (required)

6. Do you currently have a WebEx site? (ex: companyname.webex.com)

7. For network connectivity for on-net recognition: what is the physical address and contact

info for the data centers where voice operations is managed?

Thank You