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© 2003 Blackwell Publishing Ltd.
Learning in Health and Social Care
,
2
, 2, 105–115
Original article
Blackwell Publishing Ltd.
Clinical learning environments: an evaluation of an innovative role to support preregistration nursing placements
Charlotte L.
Clarke
PhD MSc PGCE BA RN
,
1
*
Catherine E.
Gibb
PhD PGC BSc
MRCSLT
2
&
Vince
Ramprogus
PhD MSc BA RGN RMN RNT
3
1
Professor of Nursing Practice Development Research, Nursing, Midwifery and Allied Health Professions Research and Development Unit, University of Northumbria at Newcastle, Benton, Newcastle upon Tyne NE7 7XA, UK
2
Research Fellow, University of Northumbria at Newcastle, Benton, Newcastle upon Tyne NE7 7XA, UK
3
Associate Dean, School of Health, Community and Education Studies, University of Northumbria at Newcastle, Benton, Newcastle upon Tyne NE7 7XA, UK
Abstract
Contemporary nurse education places a high value on learning in the clinical
environment. Combined with increasing numbers of students there are
unprecedented demands on clinical areas and staff. One response to this problem has
been the development of the practice placement facilitator (PPF) role. This study
aimed to evaluate, over 12 months, the impact of the PPF role on the provision of
practice placements, student support during placement and professional development
needs of staff as clinical supervisors/assessors. The evaluation focused on three areas:
capacity to accommodate students; quality of placements in relation to the role of the
PPF; and the evolution of the role of the PPF. Data-collection methods included
interviews, focus groups, questionnaires and secondary data analysis. The findings of
the study demonstrated that: many different groups of learners are present in clinical
environments; students need to have continuity of support; clinical staff derive benefits
from an enhanced understanding of the needs of learners through the work of the PPF;
and that if the role and function of the PPF post is unclear and/or poorly maintained
there will be detrimental effects.
Keywords
clinical placements,
facilitator, learning
environment, role
development, student
nurses
*Corresponding author. Tel. +44 0191 215 6044; fax +44 191 215 6083;e-mail: [email protected]
Introduction
The thorny problem of nurse education in a clinical
environment continues to bedevil the advancement
of nursing as a profession, which aspires to be both
an academic and a practice discipline. Historically
there have been policy swings in favour of or against
the clinical environment as a learning environment.
At present, in the UK, the move is towards a greater
emphasis on learning in the workplace and on the
development of practical skills [Department of
Health (DoH) 1999], which requires the workplace
to be a learning environment. In addition, the
requirement for an increasing number of nurses and
106 C.L. Clarke
et al.
© 2003 Blackwell Publishing Ltd.
Learning in Health and Social Care
,
2
, 2, 105–115
midwives to be educated (DoH 1999, 2000a) places
unprecedented demands on clinical areas at a time
when they are themselves confronted with problems
of recruiting and retaining staff (English National
Board 1999) and an increasing throughput of patients
(Rinomhota 1998).
The quality of clinical placements constitutes
the most significant influence on the learning process
(French 1992), with the roots of most student
satisfaction being found in practice (Cahill 1997).
The dominant role of clinical staff in supporting
the learning of students has been highlighted repe-
atedly and with little apparent variation internationally.
Chow & Suen (2001) describe the clinical mentor’s
roles in Hong Kong – of assisting, guiding and
befriending – as most necessary to students. Smith
& Gray (2001) similarly highlight the importance
of the mentor role in the UK, being role models for
learning to care and supporters for the emotional
labour of nursing practice. Jackson & Mannix (2001)
analysed the helpful and unhelpful behaviours of
clinical staff for students in Australia: understanding
and being friendly, showing interest and explaining
were judged as particularly helpful actions. In a
Swedish study, Löfmark & Wikblad (2001) propose
organizational, educational and attitudinal changes
in developing student experiences. Jones, Walters
& Akehurst (2001) suggest that lack of access to
their mentors may be detrimental to a student’s
development.
The importance of clinical placements within
nurse and midwife education is re-iterated in the
publication ‘Making a Difference’ (DoH 1999), which
highlights the need for ‘practitioners who are fit for
purpose, with excellent skills, and the knowledge and
ability to provide the best care possible in a modern
NHS’ (DoH 1999, p. 23). In addition, ‘Making a Dif-
ference’ emphasizes the importance for student nurses
and midwives to be taught by those with practical and
recent experience of nursing, which will be achieved
through ‘boosting teacher support for students on
placements and stepping up the pace of joint
appointments with universities’ (DoH 1999, p. 27).
Whilst improving the quality of student place-
ments is widely acknowledged to be a high priority,
there is also a need to increase the actual number of
student placements available. This requirement is
created by two forces within the nurse and midwife
education arena: the intent to increase the number
of students recruited to preregistration nurse educa-
tion (DoH 1999); and the refocusing of preregistra-
tion education on outcomes-based, competency
principles (United Kingdom Central Council 1999).
However, the healthcare environment is under
pressure, with a greater number of patients (many of
whom are acutely ill) being treated than ever before,
whilst fewer qualified staff are employed. One con-
sequence of this situation is that there is less time
available for practice staff to supervise and mentor
students (Chaffer 1998), there being little doubt that
inadequate human resources not only affect patient
care, but also compromise learning and teaching as
well as the supervision and support of students.
It is against this background that the need for a
practice placement facilitator (PPF) has been argued.
Chaffer (1999) reports the recommendation of
the Royal College of Nursing (RCN) Association of
Nursing Students for the ‘identification of a
placement-based coordinator who recognizes the
demands on the clinical area in terms of workload,
changing patterns (such as the merging or closure
of placements) and the conflicting needs of various
students doing different courses’. Indeed, such posts
have existed in Ireland since 1994 (Murray 1999).
The holders of these joint Trust and University posts
take responsibility for placements, supporting
students and mentors, and ensuring that placements
are properly audited (Waters 1999); but the exact
nature of the post varies from one area to another,
thus creating the potential for ambiguity and lack of
clarity of role function (Williamson & Webb 2001).
One persistent feature, however, has been the aim to
create a link between theory and practice and/or
between clinical and educational organizations.
With the advent of PPFs, there is greater scope for
imaginative student placements, with students being
placed in areas that have not traditionally taken
them, such as general practitioner (GP) surgeries,
voluntary, prison and social services, and the inde-
pendent sector (Waters 1999). Students themselves
welcome these new initiatives, with similar recom-
mendations coming from student bodies. For
example, the RCN Association of Nursing Students
has suggested that there should be more emphasis
Clinical learning environments: support of preregistration nursing placements 107
© 2003 Blackwell Publishing Ltd.
Learning in Health and Social Care
,
2
, 2, 105–115
on placements as potential areas for learning
opportunities, focusing on where care is delivered,
rather than a traditional bed-focused approach,
with greater use of day surgery, theatres and primary
healthcare clinics (Chaffer 1999).
The present article describes an evaluation of
three such posts that were developed in the North-
East of England. Each postholder worked with one
National Health Service (NHS) Trust, had previ-
ously worked in the Trust as a practitioner and was
seconded to the University for the duration of the
post. The PPFs were managed through the Univer-
sity but retained organizational links in their Trust.
One Trust offered acute general and midwifery care,
accommodating around 450 learners. The second
offered primary, secondary acute, midwifery and
mental health care, accommodating around 150
learners. The third Trust offered primary, secondary,
midwifery, mental health and learning disabilities
care, accommodating around 110 learners. In addi-
tion to the PPF role, students had a mentor (a
member of clinical staff ) allocated to them for each
placement, and each clinical area had a clinical liaison
teacher (CLT – a University lecturer) allocated to
support staff and students in that area. Students
were only placed in clinical areas that had been
assessed by the CLT as able to provide an adequate
educational experience to a defined number of
student nurses (the audited capacity of the area).
The main aim of the study was to evaluate, over
12 months, the impact of the role of the PPF on the
provision of practice placements, student support
during placement and the professional development
needs of clinical staff as mentors with student super-
vision and assessment responsibility.
Data sources and methods
The evaluation focused on three areas: capacity to
accommodate students; quality of placements in
relation to the role of the PPF; and evolution of the
role of the PPF.
Capacity of the Trust to accommodate students
For all three Trusts with a PPF, the total audited
practice placement capacity was calculated on a
monthly basis for an 18-month period commencing
6 months prior to the introduction of the posts.
In addition, the total number of preregistration
students present in the Trust each month was
calculated. This information was collected routinely
by the University. However, the monthly total of
students present in the Trust is not necessarily a
complete reflection of the actual usage of practice
placements in any one week. Therefore, for a sample
of clinical areas in each of the Trusts, the maximum
numbers of students present during any single week
was calculated.
In addition, two questionnaires were sent to all
clinical areas within the three Trusts, to establish the
profile of all learners within the clinical areas during
two single weeks with a 2-month interval. On
each occasion, 260 questionnaires were distributed
with a 57% (
n
= 149) and 63% (
n
= 163) response
rate, respectively, representing the full spectrum of
clinical areas.
Quality of placements in relation to the role of the PPF
To provide some depth to the focus of the evaluation,
one of the three Trusts (the third described above)
was selected for greater attention. Within this
Trust, 12 clinical areas were selected and repeated
questionnaires collected data from staff working
in these areas, or associated with them, about all
the students passing through those areas during
the study period. Postal questionnaires were
developed using the indicators located within the
job description of the PPF to frame the questions
for six different categories of staff, the sample
numbers being the total number of staff in each
category:
• practitioners working directly with the student
nurses as mentors (
n
= 81);
• ward managers (
n
= 13);
• assistant service managers responsible for each
clinical area (
n
= 7);
• clinical liaison teachers (
n
= 9);
• The University Placements Office (
n
= 1); and
• the PPFs (
n
= 3).
Table 1 indicates the points at which each staff
category received a questionnaire. Practitioner
108 C.L. Clarke
et al.
© 2003 Blackwell Publishing Ltd.
Learning in Health and Social Care
,
2
, 2, 105–115
questionnaires coincided with the end of student
block placements. All recipients received at least
three questionnaires and response rates varied
between groups and between time-points (ranging
from 26 to 100%). The 12 areas included maternity,
learning difficulties, mental health, paediatrics,
general adult and community.
In addition, all the students from one Diploma in
Nursing Studies cohort, who had placements in the
Trust, were selected for greater attention (
n
= 20)
and invited to attend focus group interviews at the
end of each of their three placements. This allowed
data to be collected concerning all the placement
experiences of this one group of students during
the period of the evaluation. The first placement
was designated a ‘taster’ placement, with students
spending short periods of time in a range of clinical
areas; the second was a placement with older people
(frequently in independent nursing homes); and the
third was in the community.
These focus group interviews were attended by
14, 5 and 13 students, respectively, with some
students attending all three. Some students were
unable to attend all three as a result of timetabling
arrangements, and some chose not to attend at
all. Questions concerned the experience of practice
placements, relevance of learning experiences, issues
around support and supervision.
Evolution of the role of the PPF
The role of the PPF commenced at the start of
the evaluation and was expected to evolve over at
least the initial year. Information about change in
role function and the consequences was provided
through monthly focus groups with the three
PPFs. In total, 10 focus groups were held. Each of
these focus groups used the same protocol, which
was based around the initial job description for the
posts but also included the identification of pres-
sures, role development and barriers to working.
A further focus group was held 10 months after
the PPF role commenced, to which all 15 CLTs for
one of the Trusts were invited (three attended). The
purpose of this focus group was to explore the learn-
ing environment and support for students in clinical
practice, and the effect of the introduction of the
PPF role.
At the end of the evaluation an individual inter-
view was held with each of the three PPFs in post, to
obtain a profile of the unique way that each had
developed their role within their respective Trust.
Data analysis
The focus group and individual interviews were
recorded on audiotape and transcribed verbatim. A
Table 1 Quality of placement questionnaires (timing, number and response rate)
Month
1 2 3 4 5 6 7 8 9 10 11
Clinical liaison 4/9a 4/7 5/7
teachers 44.4% 57.1% 71.4%
Practitioners 35/81 28/80 19/72 21/72
43.2% 35.0% 26.4% 29.2%
Service managers 7/7 4/7 5/7
100% 57.1% 71.4%
Ward managers 8/13 6/13 10/13
61.5% 46.2% 76.9%
Placements office n = 1 n = 1 n = 1 n = 1
Practice placement
facilitators
n = 3 n = 3 n = 3 n = 3 n = 3 n = 3
aNumber of questionnaires returned/number of questionnaire distributed.
Clinical learning environments: support of preregistration nursing placements 109
© 2003 Blackwell Publishing Ltd.
Learning in Health and Social Care
,
2
, 2, 105–115
detailed analysis of each data source was undertaken
using standard methods of open coding. Thus,
topics and themes within each data source were
identified. Questionnaire data were entered into a
database to allow the comparison of responses from
the initial questionnaire with those from subsequent
questionnaires. The qualitative aspects of the ques-
tionnaire data were analysed across data sources, to
allow topics and themes to be identified. Data from
the individual interviews with the PPFs were analysed
to allow identification of the different models of
working that the three PPFs had developed.
Findings
Capacity for placements
Preregistration students from the University accoun-
ted for, on average, 70% of the audited capacity when
calculated on a weekly (rather than monthly) basis.
Even when the Trusts were at maximum capacity
for preregistration student nurse placements, they
were using just 80% of their total audited capacity.
The ability to use audited capacity to its full
potential for preregistration nursing students was
compromised, in part, by the substantial portfolio
of other learners present in the clinical areas. Indeed,
during the two sample weeks, preregistration
students made up only around 60% of learners in the
clinical area, the main groups of other learners being
national vocational qualification (NVQ), medical
and enrolled nurse (EN) conversion course students
(Table 2). As a result, several clinical areas were
managing the learning needs of up to 120% of their
audited capacity of learners. Some students, for
example overseas students and school work experi-
ence pupils, placed greater demands on clinical staff
than others, but in general the clinical staff felt that
they also benefited from the presence of students.
The PPFs highlighted the complex pattern of
learners in clinical areas, only some of whom were
student nurses and midwives from the local Univer-
sity. Scrutiny of existing systems within their Trusts
had revealed a number of anomalies:
Establishing exactly who takes students and who doesn’t and even now there are still anomalies in the system … it’s these sorts of things that you’re trying to collate and trying to make sense of that was nonsense at first. (PPF; Focus Group 3)
The PPFs recognized that it was unlikely that
there would be a large number of new clinical
areas, such as wards or departments, which could
join the circuit for clinical placements. All such areas
had long since been recruited to provide
placements. More likely was the identification of
underutilization of existing areas. The PPFs dis-
cussed the need to increase capacity for placements
cautiously, there being a potential tension between
a quantitative increase in capacity and the quality
of placement.
Table 2 Learners in clinical areas
Pre-registration nursing
students from local university Other learners
Number
Total
learners (%) Number
Total
learners (%)
Sample week 1
149 clinical areas
(57% response rate)
174 59.4 119 40.6
Sample week 2
163 clinical areas
(63% response rate)
368 62.0 226 38.0
110 C.L. Clarke
et al.
© 2003 Blackwell Publishing Ltd.
Learning in Health and Social Care
,
2
, 2, 105–115
However, the PPFs found that they were expected
to have a more hands-on role in placing students
into clinical areas than they had anticipated:
[Placements office] are phoning me up and saying ‘you’ve got to find places for these students’ and I’m thinking, ‘I didn’t think this was my job’. (PPF; Focus Group 8)
It was this creation of ‘firefighting’ work to ensure
that students were placed (and often at the 11th
hour) that resulted in the PPFs feeling that they were
being used as ‘lackeys’. This was to the detriment of
developing more strategic ways of understanding
placement capacity.
Student views on the quality of placements
The clinical educational experience
Whilst some of the students found that their
placement provided them with a wide variety of
experience, there were others who felt that they
had not learnt a great deal. The three key factors
in creating a positive placement experience for
students were:
•
the ward was prepared for them and had some
structure to support the learning of the students;
•
staff were interested in them and they felt valued
in their role; and
•
students were able to work with their mentor.
The role of the mentor and other clinical staff was
viewed by the students as essential to a positive
placement experience:
If you get on with the staff you’ve pretty much got a good placement. (Focus Group 3)
Most students completing the placement-
evaluation questionnaires felt that their learning
had been facilitated by the attention of their mentor
and other clinical staff. Students very much wanted
to be given the opportunity to learn and to work
with staff, and appreciated their role in the
process:
You get out of your placement what you put into it – if you just sit round, they’ll just let you sit round. (Focus Group 2)
However, students recognized the pressure that
their presence put on the clinical staff, both in
terms of the volume of students and the variety of
learning needs that they present with:
When I was on my children’s ward there was about six students and two qualified staff. Ridiculous, it was overrun by students. (Focus Group 2)
The students felt vulnerable during their place-
ments and negotiating an improvement in the learn-
ing environment was a major cause of anxiety. For
example, one student was unhappy with the level of
work expected of her and talked of the ‘bottle’ needed
to approach her mentor to ask for the opportunity
to ‘move up and learn a little bit more’. Although the
approach was successful, the process was traumatic:
I went home on that Thursday and broke my heart. I sat and cried through sheer anger … I thought ‘I’m packing up, I’m packing in, I don’t need this hassle, I don’t need this stress’. (Focus Group 4)
However, several students found mentors to be
receptive to a critical approach from students, with
some actively encouraging the students to identify
and discuss practices that they didn’t understand or
questioned:
All the staff nurses you met said ‘if there’s something you don’t like just tell us’. (Focus Group 3)
Support for the clinical learning experience
The students who participated in the focus groups
saw the PPF as a primary contact while they were on
Clinical learning environments: support of preregistration nursing placements 111
© 2003 Blackwell Publishing Ltd.
Learning in Health and Social Care
,
2
, 2, 105–115
placement, describing them as their ‘first port of
call’. The students appreciated having someone
who made it their job to ensure that the learning
environment was satisfactory, that the clinical staff
were briefed about curricula issues such as assess-
ment documentation, who actively sought them
out to ensure that their learning needs were being
addressed and that it was a familiar person who they
felt they could approach with any problems:
We’ve gone from having nobody to having somebody that’s dead reliable. (Focus Group 2)
The PPF was proactive in working with clinical
staff to solve problems such as: quality of patient
care; too many students in the area; ineffective CLT
role; and students not appreciating the relevance of
their placement.
The students also explored the relationship between
the PPF’s role and that of the CLTs. First, the role
of each was distinct and necessary:
Well, there’s a need for both because you need your clinical liaison because they link you to your University lessons and you need the other one [PPF] because she links you to your placement. (Focus Group 3)
Second, the continuity of the PPF in the clinical
environment was recognized as important. This
stands in some contrast to the role of the CLTs, who
are sometimes unknown to the student:
On the whole, students have a different clinical liaison teacher for just about every placement whereas with [PPF] you can build up that relationship with her. She’s the one that’s always there perhaps. (Focus Group 3)
Evolution of the post
Enhancing the learning environment
One feature of the work of the PPFs in developing
the clinical learning environment was through their
direct work with mentors and with student nurses
and midwives. They worked with clinical staff to
ensure familiarity with curricula and awareness of
the needs of the student placed with them. However,
the PPFs recognized the enormous pressures on
clinical staff for whom the acute shortage of nursing
staff in the UK challenges their capacity to deliver
care as well as bearing the additional responsibility
of educating increasing numbers of students.
The PPFs also worked with the clinical liaison
system, and in particular CLTs, to ensure that the
clinical placement was an environment in which
students could learn. From the outset, the PPFs were
mindful of potential tensions between their role
and that of the CLT. Indeed, by working as CLTs
themselves in some areas, the PPFs wondered to what
extent they were supplementing existing systems
rather than developing new ways of working:
We’re plugging the hole. (PPF; Focus Group 4)
Naturally, this also created the opportunity for
multiple inputs into a clinical area and inevitably
some confusion of information, a situation that the
CLTs found equally frustrating:
I think there was some tension there in terms of academic advice being shown and I’d given this person some academic advice that was contradicted. (CLT; Focus Group)
The PPFs also recognized many other benefits
that their role could bring, for example in network-
ing areas together and promoting good practice.
Developing the role of the PPF
The early days of being a PPF were occupied with the
excitement of their roles, explaining the role to a
wide variety of people and making the distinction
between their role and that of CLTs and mentors:
They don’t know where to categorize you because you don’t fit into a box. (PPF; Focus Group 1)
112 C.L. Clarke
et al.
© 2003 Blackwell Publishing Ltd.
Learning in Health and Social Care
,
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, 2, 105–115
However, 4 months later, the PPF still felt
misaligned with both organizations:
We’re in-between the two but we don’t have anywhere to belong. (PPF; Focus Group 4)
The sense of marginalization persisted throughout
the year and had a profound impact on the ways
in which the PPFs were able to engage with their
roles. The work of the PPF was also influenced very
strongly by the temporary nature of their 1-year
pilot posts. There was a need to balance activities
that would meet longer-term goals with a shorter-
term focus on demonstrating achievement within
the timespan of the posts.
As individuals, the PPFs felt very vulnerable
during the middle and latter parts of the year and
unable to effect changes:
… We’re very much pawns in a political game here. (PPF; Focus Group 7)
In their support, the CLTs spoke of the PPFs:
… Being put in an invidious position … they’ll be shot at from every direction. (CLT; Focus Group)
However, by the 10th focus group interview, when
the roles were known to have a future, the PPFs
spoke of the events of the preceding year as more of
a developmental process that would allow them to
realize their aspirations for the work in subsequent
years.
The PPFs attributed the difficulties of imple-
menting their roles to a lack of clear location in the
two organizations and a lack of understanding of
their role. Within the Trusts this meant that they did
not have the authority or credibility to effect change.
As much as anything, the PPFs felt that their posts
had exposed issues about clinical learning that were
simply not known about beforehand or that had
been not tackled:
There appear to be more and more things coming out of the woodwork. (PPF; Focus Group 5)
A few of these included:
• the unwritten rules that work to the advantage of
clinical staff and students variously, such as length
of student day, proportion of night duty, purpose
of observational placement, purpose of formative
assessment;
• the marginalized role of nursing lecturers who
are viewed as ‘not academics’ by the rest of the uni-
versity and not practice credible by the Trusts;
• the undermining of education and educationalists
by practitioners:
Some people are just so dismissive and so rude it’s unbelievable. (PPF; Focus Group 9)
• the undermining of practice knowledge and
practitioners by university staff:
It was the arrogance and the elitism of the fact that they think that they are above the clinical staff. (PPF; Focus Group 5)
At the end of the first year in post, the PPFs
were recognizing the gains that had been made dur-
ing the year, however frustratingly small they felt
these to be, and in particular recognizing the advances
in working relationships that had been made.
Discussion
Capacity and clinical learning environments
Clinical areas host a very diverse range of learners
and this complex profile presents challenges to the
ability of any single clinical area to manage the wide
range of learning needs. Preregistration students
made up only around 60% of learners in the clinical
areas surveyed. At times, the clinical areas were
accommodating learners at up to 120% of their
nominal audited capacity with no more than 80% of
Clinical learning environments: support of preregistration nursing placements 113
© 2003 Blackwell Publishing Ltd.
Learning in Health and Social Care
,
2
, 2, 105–115
this being attributable to preregistration student
nurses and midwives. Not surprisingly, the PPFs
described these times as ‘manic’ in the clinical
areas. This volume and diversity of multidisciplinary
learning need has received scant attention in the
literature.
Earlier pressures to maximize the number of areas
that take students suggest that the addition of any
totally new areas to the ‘training circuit’ is unlikely.
However, there are a range of staff (such as clinical
nurse specialists) who work across departments,
who could provide good quality learning experiences
and who are currently under-utilized for placements.
Similarly, Waters (1999) suggests that PPFs create
scope for the development of imaginative place-
ments, which is supported by the RCN Association
of Nursing Students (Chaffer 1999) who urge a
focus on where care is delivered rather than on the
organizational definitions of ‘bed’ location.
Students and clinical staff found the PPF role to
be beneficial, for example in improving familiarity
with the curricula. In particular, the PPF role has
helped the clinical staff to be proactive in manag-
ing student-related problems. The management of
problems, and provision of support to enhance
learning opportunities, by the PPFs was also recog-
nized by students. Interventions to enhance the
quality of placement experience of students have a
major impact on student satisfaction (Cahill 1997),
and their learning (French 1992), and in turn may
contribute to a reduction in the student attrition
rate (UKCC 1999).
The students appreciated the continuity that one
person in post can offer them as they move through
different placements. Whilst the students have con-
tinuity in the PPF, they lack continuity from clinical
staff and CLTs who, at the time of the study, differed
between each placement and sometimes even within
a single placement. Student nurses and midwives
described occasionally feeling vulnerable on place-
ment, for example being dependent on clinical staff
for their assessment. This affected their ability to
negotiate improvements in their learning and it was
hard for them to challenge practices about which
they felt uncertain or unhappy. Löfmark & Wikblad
(2001) emphasizes the importance of the student–
mentor relationship, and in this study students
identified this relationship as the single most impor-
tant factor influencing the quality of their placement.
In this respect, clinical staff recognized that the
PPF role provided them with an improvement in
communication between the Trust and the Univer-
sity and an improved understanding of their role
and responsibilities to the students’ needs, with a
consequent positive impact on the learning experi-
ence of students. Hewson & Wildman (1996) have
challenged the assumption that clinical staff could
provide all student support and integrate theory
and practice. Certainly, the participants in this study
reaped the benefits of having the PPF articulate their
role and contribution in a consistent manner. In this
way, the expectations and responsibilities of all
parties have been refined and shared, as called for
by Wilson-Barnett
et al
. (1995).
The PPF role: working in the academic/practice interface
The PPFs recognized that they developed ways of
working that were unique to each of them. They
varied, for example, in the extent of direct student
contact that they had and in the systems they were
developing to manage the requirements of the posts.
Throughout the study period, the PPFs felt
misaligned with both their Trust and the University.
This may be associated with the developmental
nature of such a new role (Clarke
et al
. 1998), or may
be because of their position in crossing both organ-
izations. If it is the latter, it is a more fundamental
feature of the model of PPF adopted. However,
Williamson & Webb (2001) also describe the personal
costs to clinical staff employed to support students
in practice by a University and the lack of role clarity.
The ambivalence around the organizational location
of the posts resulted in considerable tension for the
PPFs. It reduced the sense of ownership and belong-
ing that the PPFs experienced from both organiza-
tions, and placed them in a position from which
they felt that both their authority and credibility
were marginalized and, with this, their ability to
effect change. This was exacerbated by the short-
term contract of the PPFs and everyone lacked
clarity about whether the roles were time-limited
projects or sustained infrastructure development.
114 C.L. Clarke
et al.
© 2003 Blackwell Publishing Ltd.
Learning in Health and Social Care
,
2
, 2, 105–115
Despite the DoH promotion of joint appointments
(DoH 1999, 2000b), working in this interface has
always been problematic. The ENB (1999) concluded
that lecturer/practitioner posts had not achieved an
integration of theory and practice. One model that
does seem to move forward from this stalemate is that
of the clinical facilitator, described by Rowan & Barber
(2000), who works alongside the student in practice.
However, the role and function of the PPF cannot
be considered in isolation. During the year of this
study, the more strategic functioning of the PPF was
undermined by the requirement to augment the
operationalization of the placements and clinical
liaison systems. Crucially, there was potential over-
lap between the role of the PPF and that of the CLT.
Academic nursing staff were themselves experienc-
ing pressure to revise their role and function, with
the DoH (1999) proposing to increase support from
teachers for students in clinical placements.
Fundamentally, there is a need to reverse the
distancing of academic nursing staff from clinical
areas (Ramprogus 1995). The CLTs in the study
cautioned against introducing a model of student
support, such as the PPF role, which provides the
opportunity for CLTs and indeed clinical staff to
displace clinical learning from their responsibilities.
The role and function of the CLT must be clearly
articulated, not just so that there is a clear interface
between themselves and the PPFs, but so that the
purpose of their presence in the clinical area is one
in which they have a sense of ownership and pride.
Hindering such work, however, is the mutual lack of
respect for each other’s knowledge and organizations
that is unfortunately held by some staff in the NHS
and the university.
The future of clinical environments as places of
learning rests in the ability of all stakeholders to
develop effective partnerships and adopt a shared
responsibility towards preparing future members of
the nursing and midwifery professions (Rafferty,
Allcock & Lathlean 1996; Rinomhota 1998). The
impact on the quality of learning of, as the UKCC
(1999) described them ‘the blurred responsibilities’
for nurse education, is destructive and unnecessary.
Nowhere was this more apparent during this study
than in the personal and professional discomfort felt
by the PPFs themselves as they worked in that
vulnerable margin between Higher Education and
NHS Trusts.
Summary
The development of the PPF role, and its evaluation,
has provided an opportunity to learn a great deal
about the clinical learning environment. Just some
of these lessons include:
• illuminating the complex portfolio of learners
present in clinical environment;
• the need for students to have continuity of sup-
port as they progress through different placements;
• the benefits derived by clinical staff of enhanced
understanding of the needs of learners through the
work of the PPF; and
• the detrimental effects of an unclear and/or poorly
maintained role and function of the PPF post.
The evaluation also raises further issues, such as
the need to reconstruct clinical learning environ-
ments, so that learning is not coterminous with
organizational structures such as a single ward, and
to develop ways of working effectively in the perme-
able space between clinical and academic environ-
ments, knowledge and employment.
The vicious cycle created by under-recruitment
and staff losses and the need to increase the number
of nursing and midwifery students results in a dis-
proportionate number of clinical staff supporting
learners in the UK. So long as this situation remains,
the potential for nursing to develop its professional
role will be compromised, and alternative skill
mixes pursued with vigour by service providers who
are required to deliver care. The PPF role can act strate-
gically to break this cycle, as this evaluation has in
part indicated. Its potential must not be compro-
mised by the immediate short-term needs of the
NHS and Higher Education Institutions. It is the
responsibility of NHS Trusts and Universities to
provide the infrastructure, strategic lead and inter-
institutional partnership that will allow the PPF role
to realize its full potential to the benefit of all learners.
Acknowledgements
We are indebted to the three Practice Placement Facil-
itators for their commitment to both their posts and to
Clinical learning environments: support of preregistration nursing placements 115
© 2003 Blackwell Publishing Ltd.
Learning in Health and Social Care
,
2
, 2, 105–115
the evaluation, and to the students and staff who
participated in the study, in particular Aileen Sullivan.
The evaluation was funded by the former Northern
England Education and Training Consortium.
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