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1 Client Welcome Package

Client Welcome Package - RIC Centre · NEW CLIENT WELCOME PACKAGE PACKAGE CONTENTS 1. Overview of RIC Centre Services 2. Client Service Agreement 3. RIC Centre Stages of a Venture

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Client Welcome Package

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NEW CLIENT WELCOME PACKAGE PACKAGE CONTENTS

1. Overview of RIC Centre Services 2. Client Service Agreement 3. RIC Centre Stages of a Venture 4. Templates

a. One Page Company Summary Sample b. Value Proposition c. Business Model Canvas

5. Market Intelligence Service 6. Startup Boot Camp and Professional Service Provider Program 7. RIC Centre Incubator 8. Entrepreneur’s Toolkit Workshops 9. Growing Your Business Breakfasts 10. Expert Speaker Series

CLIENT INSTRUCTIONS

Download an electronic version of this package and templates on the RIC Centre website at riccentre.ca/clients.

Please remember to opt-in to the RIC Centre Mailing List to receive important updates about networking events, funding opportunities and educational seminars. For any questions regarding our mailing list, please contact RIC Centre’s Communications Officer at [email protected].

CHECKLIST

1. Complete non-confidential one-page company summary (download electronic versions) 2. Create a value proposition statement and business model canvas (download electronic versions) 3. Complete market intelligence request form electronically (request from your advisor) 4. Complete meeting notes after each meeting (form will be sent to you by e-mail) 5. Meet with NRC-Concierge Innovation Advisor for information on government programs 6. Attend Startup Bootcamp, Entrepreneur’s Toolkit Workshops, Expert Speaker Series and

Growing Your Business Seminars 7. Provide advisor with quarterly updates, milestones, achievements

KEEP UP-TO-DATE ON SOCIAL MEDIA

Follow us on Twitter - twitter.com/RICCentre

Find us on LinkedIn - linkedin.com/company/ric-centre

Like us on Facebook - facebook.com/riccentre

Subscribe to us on YouTube - youtube.com/user/RICCentre

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OVERVIEW OF RIC CENTRE SERVICES PRE-REVENUE STARTUPS

As a pre-revenue startup company, you are currently working through the stages of ideation, discovery and validation. The product concept begins through ideation, where you define a customer problem and a possible solution. During discovery, you talk to potential customers to validate they really have a problem worth solving, and start working on building your initial prototype. As you move to validation, you’re building a minimum viable product and testing that on the market to see if you can make your first sale.

Click on the links below to explore the services offered to you at each stage further.

STAGE 0 – IDEA “I have an idea that I would like to develop or get feedback on”

Startup Boot Camp

Growing Your Business

Entrepreneur’s Toolkit Workshop

Expert Speaker Series

STAGE 1 – DISCOVERY “I have a product or service concept that I think people want to buy”

Growing Your Business

Entrepreneur’s Toolkit Workshop

Expert Speaker Series

Startup Boot Camp

Customized Market Intelligence

Mentorship and Advisory

STAGE 2 – VALIDATION “I’m testing and launching my first product or service ”

Growing Your Business

Entrepreneur’s Toolkit Workshop

Expert Speaker Series

Startup Boot Camp

Customized Market Intelligence

Mentorship and Advisory

Connections to Funding Partners

Champion Series Pitch Panels

RIC Centre Incubator

Entrepreneur Spotlight

The RIC Centre offers a wide range of resources designed to help entrepreneurs at each stage of the entrepreneurial journey which is laid out on the RIC Centre website at riccentre.ca/what-we-do/pre-revenue-startups. Detailed information about each of our programs and services is available on the RIC Centre website.

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POST-REVENUE STARTUPS

As a post-revenue startup company, you have begun to generate sales and are now working through the stages of efficiency and scale. In the efficiency stage, your sales and marketing processes are refined and you are generating consistent and growing revenues. You tweak your product based on customer feedback, and start to explore new customer and partner channels. In the scale stage, you achieve massive exponential sales growth as you scale your business through new channels and geographies. At this point you are making executive team hires and raising larger rounds of investment to continue to grow.

Click on the links below to explore the services offered to you at each stage further.

STAGE 2 – VALIDATION “I’m testing and launching my first product or service ”

Growing Your Business

Entrepreneur’s Toolkit Workshop

Expert Speaker Series

Startup Boot Camp

Customized Market Intelligence

Mentorship and Advisory

Connections to Funding Partners

Champion Series Pitch Panels

RIC Centre Incubator

Entrepreneur Spotlight

STAGE 3 – EFFICIENCY “I’m generating consistent revenue and am ready to scale. Woohoo! ”

Strategic Advice

Industry Connections

Networking Opportunities

Champion Series Pitch Panels

RIC Centre Incubator

Connections to Funding Partners

Entrepreneur Spotlight

STAGE 4 – SCALE “My sales are through the roof and I’m focused on managing growth”

Industry Connections

Connections to Funding Partners

The RIC Centre offers a wide range of resources designed to help entrepreneurs at each stage of the entrepreneurial journey which is laid out on the RIC Centre website at riccentre.ca/what-we-do/post-revenue-startups. Detailed information about each of our programs and services is available on the RIC Centre website.

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CLIENT SERVICES AGREEMENT

INTRODUCTION

Welcome, and thank you for registering for services at the Research Innovation and Commercialization (RIC) Centre! We are excited to work with you, build a lasting relationship and help fast-track your business to market. Through this agreement, we describe how the RIC Centre supports its clients, what you can expect from us and what we expect from you.

The RIC Centre is part of the Ontario Network of Entrepreneurs (ONE) which includes 14 other centres like ours, all providing similar services. Which centre(s) you choose to work with is up to you; generally it is most convenient to choose the closest location, but situations vary and it’s your decision. We are a not-for-profit organization funded primarily by the Ministry of Research and Innovation. Most, if not all services we offer are free of charge (you will be notified if there are any charges associated with an event or program).

CLIENT CONFIDENTIALITY

We understand confidentiality is of utmost importance to our clients, and therefore we have a strict non-disclosure policy regarding all confidential/proprietary client information. By agreeing to our terms of service during the online registration, you are protected by a blanket non-disclosure agreement between all employees of the RIC Centre and your company.

Any information that you give us that is not publicly available will be treated as confidential. We will make all reasonable efforts to keep the information confidential within the Ontario Network of Entrepreneurs. The information will not be used except as reasonably required to provide our services, and will only be shared with partner organizations when their services can enhance or complement the suite of services offered by RIC Centre. Each member of our team works with many companies, and we may provide services to companies that are similar to yours or ones that you consider to be competitors. We won't disclose any of your proprietary information to other clients. We cannot guarantee that an individual member within the Regional Alliance, or the broader ONE, does not have a conflict of interest and could therefore receive information prior to disclosure of a conflict. If you are concerned that anything you say might be considered public disclosure and damage your chances of receiving IP protection, you should consult with a qualified professional.

INITIAL MEETING

Having registered on the website and gone through an initial conversation with our Business Analyst, you are officially a client of the RIC Centre. From here, the most appropriate mentor(s) are chosen based on your industry, current needs and stage of business development. You are also free to register for and attend events hosted by the RIC Centre. Please remember to opt into our e-mailing list so you receive up to date information about upcoming events and opportunities that are relevant to your business.

For your initial in-person meeting with your mentor(s) at the RIC Centre, the purpose is to get to know you and your business better and determine what you need help with and how we can help you specifically. If you have specific questions for us, particular business hurdles / challenges, please come prepared to discuss these. If you have a business plan, business model canvas, customer or investor

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presentation etc., it is best if you can send these to us in advance of the meeting so we can review these with you.

WHAT THE RIC CENTRE DOES

1. The RIC Centre provides advisory services at no charge which may include general guidance, feedback and mentoring as well as connections to other appropriate resources including market research reports, RIC events, MaRS Entrepreneur’s Toolkit, educational programming and networking opportunities, referrals to relevant community or industry partners, public and private funding opportunities and additional resources all at the sole discretion of the RIC Centre.

2. We care about you and your business, and want to see you commercialize your technology and make money. We strive to help you develop skills and knowledge in building a business, so you are fully prepared for success by providing advice, suggestions, ideas, and opinions based on the collective experience and knowledge of our mentors. We will always provide honest and straightforward feedback.

WHAT THE RIC CENTRE DOES NOT DO

1. We provide feedback and support; you make the decisions and execute the work. RIC Centre assumes no responsibility or liability for business decisions that are made by you, based on the information, feedback and support it provides. RIC Centre will not write business documents or funding applications on your behalf, however it will provide suggestions and comments related to business documentation that you provide.

2. We cannot tell you directly if you have a viable business idea. We will introduce you to tools, methodologies, business experts, and resources which will allow you to critically evaluate your market, customers and business model in order to determine the viability of your business idea.

3. We do not provide direct funding. We have connections to certain funding programs and opportunities, but do not provide funding directly. If your company is at the appropriate stage to apply for external funding, we can discuss these options with you and help with investor presentations and strategy.

CLIENT REQUIREMENTS, EXPECTATIONS AND RESPONSIBILITIES

1. Keep in touch and remain proactively engaged with your advisors. Provide regular quarterly updates on progress, milestones and significant achievements. RIC Centre will profile clients who achieve major milestones and successes on our website or other media.

2. Complete a non-confidential one page summary of your business to keep on file (using the RIC Centre template). This may be used to make introductions between your company and third parties such as MaRS market intelligence service, volunteer advisors, and potential investors.

3. Fill out a meeting notes / action items form after each meeting or call with an advisor (the form will be sent to you by e-mail after each meeting)

4. Respond to and fill out our client surveys which are sent out one to two times per year. The data collected are critical for maintaining effective client services and meeting RIC Centre’s reporting obligations to the government.

5. Add the official RIC Centre client logo to your website. Instructions can be found here: riccentre.ca/clientlogo. For any questions, contact [email protected].

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6. If you choose not to utilize any RIC Centre services over a six month period, and fail to provide a progress update, we reserve the right to remove you from the active client list, which may hinder the future use of RIC Centre resources

This agreement shall be governed in accordance with the laws of the Province of Ontario, and supersedes any previous agreements (formal or otherwise) between the two parties.

Client Company Name:

RIC Centre

Client Name:

Advisor Name:

Signature:

Signature:

Date:

Date:

Client Stage and Sub-stage:

RIC CENTRE STAGES OF A VENTURE

STAGE

Idea

a) Intake c) Idea tech

STAGE

Discovery

STAGE

Validation

• Intake form recieved

• Intake call performed

• EIR assigned

• Client Information entered into database

b) Business problem d) Company Profile

• Problem clearly definedon paper

• Description of the technology on paper

• Some thought has gone into the details

• Initial market research(web searches, competitors, market size etc.)

• All RIC Centre clients complete a 1-page company profile

• For stage 0 clients, focus is on business problem and idea tech

a) Alpha testc) Value propositionidentified

• Conceptual product,model, drawing, blue-print , wireframe(non-functional)

b) Customer interviews/market research

e) Proof of concept/prototype f) Initial business plan

d) Initial funds

• Conduct interviews with potential customers to determine product/service interest level and receivefeedback

• Who is going to buy and why?

• Self-funded or fromfriends, family – some money invested

• How does this solve the business problem? • Initial business modeldevelopment

• Conduct beta testing (with potential customers) • Refine product based onbeta, feedback

a) Business modelc) Due diligence for future financing

• Business model well defined

• First sale

b) MVP/beta usersproduct refinement d) Customer validation

• Minimally viable product(including all basic features)

• Prepare to apply for future financing (angel,government).

• Feedback from betatesters • Interest from primarymarket research • Agreements in principlebased on customer feedback

• Documentation requirements • Presentations

e) Initial paying customers

g) Seed funding Phase I f) Go to market strategy h) Business plan

complete

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2

• Product that demonstrates feasibility (unfinished)

• Business plan drafted

• NPI plan • Marketing plan • Communications plan • Price points • Financial projections

• Early stage government grants / loans • Larger round ofinvestment from family, friends, self-funded

• Technology and implementation plansolidified • Plan is polished andpresentable

RIC CENTRE STAGES OF A VENTURE RIC CENTRE STAGES OF A VENTURE

STAGE

E�iciency

a) Refined valueproposition

c) Product/userexperience refinements

• Based on initial sales/ marketing decisions • Taking into consideration future scaling of business

b) Seed funding Phase II

e) Customer acquisition channels identified

f) Scalable business model

d) Sales process(repeatable)

• Larger round of government grants /angel investment

• Based on initial customer feedback

• Consistent sales, customer acquisition • Steady revenue growth

• Continuous improvement process

3• New channelsidentified • Marketing and customer acquisitionplans in place

• Business model feasiblefor scaling • Business plan modified to include plan for scaling the business

STAGE

Scale

a) New marketing initiatives/Access to new channels

c) Large A roundinvestment

• Roll out marketing initiative

• Hire staff/sales team

• New Strategic Partnerships

b) Massive customeracquisition

d) Executive team hires

• Exponential customer growth4

Developed by the RIC Centre to help clients fast-track their business to market www.riccentre.com

Startup Playbook contains essential reading for startups and is available at: playbook.samaltman.comDetailed Resources for early stage startups are available on the RIC Centre website at: riccentre.com/clients

EXAMPLE - Non-Confidential Company Profile

2660 Speakman Drive, Mississauga, ON L5K 2L1 289-373-3050 www.riccentre.com

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COMPANY

Website: www.medux.io (in progress)

Year Established: 2013

Patents: 1 granted, 1 pending, 7 provisionals filed

Working Prototype: Yes Industry: Medical Devices

TEAM

E-mail Address: [email protected]

Tim Pryor (Co-Founder)

o MEng. Entrepreneurship/Innovation,

McMaster

Joseph Dwaihy (Co-Founder)

o M.D. Dartmouth College

Brian Lukas

o BSc. Computational Science/Physics,

Waterloo

Partners: UWO CSTAR-Surgical Expertise

and mock operating room facilities

RIC Centre Advisors: Tim Scott, Alex Senson

FINANCIAL INFO

Revenue (past year or monthly): pre-

revenue

Monthly net burn: $--

Funding to date (source, amount): $-- in

govt grants; $-- from SR&ED credits and

personal funding

Capital seeking: $--

Deal terms: 10% equity stake

USE OF FUNDS

$--- for product definition, market research, user adoption studies to inform final prototype development

COMPANY OVERVIEW

A sterile disposable controller with rechargeable electronic core that allows surgeons to intuitively and precisely control their digital data in the sterile field of an operating room, reducing surgeon distraction and frustration

The company solves two core workflow problems in the operating room. First, it gives surgeons direct, tactile control over procedure data in the sterile field; second, it gives them control over their data located on their iPhone/iPad. It brings the iOS experience to the OR.

Result: Reduced surgeon frustration, medical errors and greater job satisfaction. It streamlines a procedure that accounts for approx. 60% of a typical US hospital’s profit and revenues. Surgeons have estimated that it would reduce procedure times by 10%-20%.

Our technology represents a breakthrough in surgeon-computer interaction and fundamentally changes the way surgeries will be performed.

MARKET

Total US Market Size: ~30 million procedures/year (disposables), ~24,000 ORs (system sales)

First Customers: Large US research/academic hospitals

BUSINESS MODEL AND TRACTION

Disposable sales per procedure, system sales for individual ORs Direct to hospital sales Currently have a functional prototype unit, getting feedback from surgeons

MILESTONE PLAN

3 Months: Submit US Patents and PCT ; 6 months: Product Definition completed; 12-15 months: HW/SW Prototype submitted to FDA and pilot work with US hospitals, establish US presence

Key activities: patent prosecution/filings, implement quality management systems and FDA/Health Canada regulatory strategy; define product

Resources required: financing, electronics design, industrial design, regulatory support, quality mgmt system support

Challenges: Little experience with FDA product development process and medical device quality management systems

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VALUE PROPOSITION Below is a basic template or starting point for a value proposition (refine this in your own language once you have filled in the template – it’s meant as a guide only)

For __________________________________________ (insert specific target customer)

Who is looking for/challenged with _________________________________________ (insert their need/problem)

We have developed ___________________________________________ (insert what it is)

That helps/generates/creates/saves/improves _______________________________________ (list values)

Now, write it in your own words in proper sentences (example follows on next page)

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VALUE PROPOSITION DEFINITION:

The value proposition statement should consist of the following components:

What you are offering to customers

The specific value associated with your offering

For whom you are creating the value

(…Why your product is different from everything else on the market)

EXAMPLES

“Winners is a department store that offers fashion conscious consumers the latest brand names for up to 60 per cent off.”

“A1 Industries has developed an economical and easy-to-use chemical additive that allows paint manufacturing companies to reduce the environmental impact of their products.”

“Google is the world’s largest search engine that allows internet users to find relevant information quickly and easily.”

“Google is the world’s largest search engine that automatically provides advertisers with potential customers tailored to the ad content, increasing click-through rates and conversion rates.”

What is it?

For whom?

Values?

2660 Speakman Drive, Mississauga, ON L5K 2L1 289-373-3050 www.riccentre.com

Your Value Proposition

Below is a basic template or starting point for a value proposition (refine this in your own

language once you have filled in the template – it’s meant as a guide only)

For __________________________________________ (insert specific target customer)

Who is looking for/challenged with _________________________________________ (insert

their need/problem)

We have developed ___________________________________________ (insert what it is)

That helps/generates/creates/saves/improves _______________________________________

(list values)

Now, write it in your own words in proper sentences (example on back of sheet)

2660 Speakman Drive, Mississauga, ON L5K 2L1 289-373-3050 www.riccentre.com

Definition: The value proposition statement should consist of the following components:

• What you are offering to customers • The specific value associated with your offering • For whom you are creating the value • (…Why your product is different from everything else on the market)

Examples:

“Winners is a department store that offers fashion conscious consumers the latest brand names for up to 60 per cent off.”

“A1 Industries has developed an economical and easy-to-use chemical additive that allows paint manufacturing companies to reduce the environmental impact of their products”

“Google is the world’s largest search engine that allows internet users to find relevant information quickly and easily.”

“Google is the world’s largest search engine that automatically provides advertisers with potential customers tailored to the ad content, increasing click-through rates and conversion rates.”

What is it?

For whom?

Values?

Business Model Canvas

Osterwalder, Alexander, Business Model Generation, 2009

7. Key Partners

5. Key Activities

1b. Value Propositions

3. Customer Relationships

1a. Customer Segments

6. Key Resources

2. Channels

8. Cost Structure

4. Revenue Streams

Business Model Canvas

Osterwalder, Alexander, Business Model Generation, 2009

7. Key Partners

Who else do you need to make your model work?

Who are our Key Partners?

Who are our key suppliers?

Tie into key resources (Which Key Resources are we acquiring from partners?)

Tie into key activities (Which Key Activities do partners perform?)

Motivations for partnerships:

Increased credibility

Differentiate your product/service

Decrease time to market

Optimization and economy

Reduction of risk and uncertainty

Acquisition of particular resources and activities

5. Key Activities

What Key Activities do our Value Propositions require / what things must you do to attract customers and produce your value proposition?

Key activities for our Distribution Channels?

Key activities for our Customer Relationships?

Key activities for our Revenue Streams? Example Broad Categories

R&D, production, marketing, sales, customer service

Provide detailed activities for each

1b. Value Propositions

What value do we deliver to the customer?

Which one of our customer’s problems are we helping to solve?

What bundles of products and services are we offering to each Customer Segment?

Which customer needs are we satisfying?

Value proposition statement: 2-3 lines which indicate 1) What you are offering. 2) The specific value associated with what you are offering. 3) For whom you are creating value.

3. Customer Relationships

What type of relationship does each of our Customer Segments expect us to establish and maintain with them?

Which ones have we established, and need to establish?

How are they integrated with the rest of our business model?

How costly are they?

1a. Customer Segments

Who do you serve, who pays you and who uses your product?

For whom are we creating value?

Who are our most important customers?

Create different business model canvases for different customer segments, and compare to select the most viable business models

What is the customer persona and demographics?

Do you have a two sided market? What are your multiple customer segments? Remember to create a separate value proposition for each.

6. Key Resources

What Key Resources do our Value Propositions require?

Key resources for our Distribution Channels?

Key resources for our Customer Relationships?

Key resources for our Revenue Streams? Example types of resources IP, technical expertise, human resources, financial and physical assets, key contracts and relationships etc

2. Channels Through which Channels do our Customer Segments want

to be reached? How do they buy and how do you deliver?

How are we reaching them now?

How are our Channels integrated?

Which ones work best?

Which ones are most cost-efficient?

How are we integrating them with customer routines? Channel Types: 1. Communication – with your potential customers 2. Sales – where buyers and sellers agree on the transaction 3. Logistics/distribution – physically deliver your product to

the customer Channel phases: 1. Awareness - How do we raise awareness about our company’s products and services? 2. Evaluation- How do we help customers evaluate our organization’s Value Proposition? 3. Purchase - How do we allow customers to purchase specific products and services? 4. Delivery - How do we deliver a Value Proposition to customers? 5. After sales - How do we provide post-purchase customer support?

8. Cost Structure

What are the most important costs inherent in our business model?

Which Key Resources are most expensive?

Which Key Activities are most expensive?

Do a rough spreadsheet to compare potential costs against potential revenues for this business model

Is your business more:

Cost Driven (leanest cost structure, low price value proposition, maximum automation, extensive outsourcing)

Value Driven ( focused on value creation, premium value proposition)

sample characteristics:

Fixed Costs (salaries, rents, utilities)

Variable costs

Economies of scale Economies of scope

4. Revenue Streams

How do you get paid and how much?

For what value are our customers really willing to pay?

For what do they currently pay?

How are they currently paying?

How would they prefer to pay?

How much does each Revenue Stream contribute to overall revenues? Do a rough spreadsheet to compare potential revenues against potential costs for this business model Example Types: Asset sale, Usage fee, Subscription Fees, Lending/Renting/Leasing, Licensing, Brokerage fees, Advertising, fixed pricing, List Price, Product feature dependent, Customer segment dependent, Volume dependent, dynamic pricing, Negotiation( bargaining), Yield Management, Real-time-Market

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MARKET INTELLIGENCE In partnership with the MaRS Market Intelligence, RIC Centre clients have access to premium secondary market research resources at no cost.

Market research data is CRITICAL to your startup:

Supports your business plan and investor pitch

Strengthens funding applications

Aids in making strategic business decisions

Gain exclusive access to reports provided through secondary market research databases including:

Frost & Sullivan

Bloomberg New Energy Finance

Forrester Research Inc.

Gartner Inc. & many more!

*To maximize the value of this service, we highly recommend that you request research twice per year for updated information and more targeted questions.

RIC Centre clients have received an average of $27,000 worth of research reports per request

ELIGIBILITY CRITERIA

1. You must be an active client of the RIC Centre. The venture must be technology based and must be developed and located in Ontario.

2. The venture must have less than $1 million in revenues in the past fiscal year. 3. The venture has raised less than $2 million in private investments ($3 million for biotech/clean

tech ventures) from the year established from sources such as VC, angel, personal capital, friends, family, government-funded investment programs and bank loans. This does not include funds raised from government research and development grants.

SAMPLE QUESTIONS

*limited to secondary market research questions

Current drugs on the market and in development for Fabry disease

Global mining industry top industry trends and evaluation

Estimate of insulin pump users worldwide

Adoption of social enterprise software

Financing raised by clean tech startups

Demographics of android smartphone users

For more information, contact Alex Senson, RIC Centre’s Senior Business Strategist, at [email protected].

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STARTUP BOOT CAMP

RIC Centre’s Startup Boot Camp is an intensive program that connects early stage entrepreneurs with professional service providers to teach foundational legal, financial, and accounting basics that will provide a strong start to their business. We offer our clients free access to professional services during bi-monthly bootcamp workshops. This is your opportunity to meet dedicated professionals from RIC Centre’s partners:

Legal Advisors - Pallett Valo LLP

IP Advisors - Bereskin & Parr LLP

Accounting and SR&ED Advisors – BDO Canada

To learn more, visit https://riccentre.ca/what-we-do/core-services/service-providers/

For more information, contact Mariya Leslie, RIC Centre’s Operations Manager, at [email protected].

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ENTREPRENEUR’S TOOLK IT WORKSHOPS

RIC Centre offers free MaRS Entrepreneur Workshops to develop your skills, strategies, and processes. These entrepreneurship programs and resources help you navigate successfully through the different stages of your growing business. Get unparalleled access to business and sector knowledge and experts through diverse event series and workshops that cover all aspects of building a winning venture.

Starting Lean: Value Proposition (2 sessions, 4 hours each)

Starting Lean: Business Model (2 sessions, 4 hours each)

Finance Fundamentals (3 sessions, 4 hours each)

The MarCom Tookkit (3 sessions, 4 hours each)

The B2B Sales Process (3 sessions, 4 hours each)

Pitching to Investors (2 sessions, 4 hours each)

For more information, contact Robert Iaboni, RIC Centre’s Communications Officer, at [email protected].

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GROWING YOUR BUSINESS

Growing Your Business bi-monthly breakfast-with-the-experts seminars are an excellent way to network and gain valuable information from aspiring businesses, enterprise companies, service providers and government organizations.

During these seminars, three guest speakers (an academic, an industry specialist and an entrepreneur) present their expert advice, followed by a panel discussion. The session ends with a lively networking period. All details for the Growing Your Business seminars are available on the RIC Centre website here: riccentre.ca/what-we-do/core-services/growing-your-business/.

Venue: Xerox Research Centre of Canada Location: 2660 Speakman Drive Mississauga, ON L5K 2L1

Registration: $25 When: Bi-monthly seminars, 8:00 AM – 11:00 AM

For more information, contact Robert Iaboni, RIC Centre’s Communications Officer, at [email protected].

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EXPERT SPEAKER SERIES

RIC Centre’s Expert Speaker Series are a bi-weekly seminar series that provides educational training and networking on various business-related topics. These series are open to the public and startup entrepreneurs in the community. The topics are customized to ensure accelerated growth for RIC Centre’s technology-focused clients. Each session includes lunch, a speaker presentation, Q&A and networking time. These events are free for tenants and graduates of the RIC Centre Incubator program, and have a $10 fee for other RIC Centre clients. All details for the Expert Speaker Series seminars are available on the RIC Centre website here: riccentre.ca/what-we-do/core-services/expert-speaker-series/.

Venue: Xerox Research Centre of Canada Location: 2660 Speakman Drive Mississauga, ON L5K 2L1

Registration: $10 When: Bi-weekly seminars, 12:00 PM – 1:30 PM

Do you have questions?

Get in touch with your advisor to learn more about RIC Centre’s programs and services.

riccentre.com [email protected]

289-373-3050 2660 Speakman Dr. Mississauga, ON L5K 2L1